The Options Menu Option - Cisco CRS-1 - Carrier Routing System Router Administration Manual
Customer response solutions release 4.1(1)
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- Getting started manual (289 pages) ,
- Troubleshooting manual (264 pages) ,
- Migration manual (250 pages)
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The Application Reporting User Interface
The Options Menu Option
Heading
Polling Interval
Server Connect Retry Count
Show Logged Off Resources
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
11-28
Choose Settings > Options to access the Options dialog box. Use the Options
dialog box to set the polling (refresh) interval time, set the number of times the
server will attempt to reconnect, and specify whether logged of agents appear in
reports.
The table below describes the fields in the Options dialog box.
Description
Time between two requests to the server for new statistics by the
client.
The number of times that the CRS Administration web interface
should attempt to reconnect to the CRS server.
If an error occurs, an Error dialog box opens to alert you that
Note
the server is not communicating with the web interface.
Specifies whether logged off agents appear in reports.
Click Apply to submit configuration changes.
Chapter 11
Reporting on Real-Time CRS Data
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