Specifying Users For Historical Reporting - Cisco CRS-1 - Carrier Routing System Router Administration Manual

Customer response solutions release 4.1(1)
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Historical Reporting Configuration

Specifying Users for Historical Reporting

Step 1
Step 2
Field
User Search Criteria
Select User
Step 3
Step 4
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
10-4
The configuration changes take effect.
You can enable users configured on the Unified CM to use installed CRS
historical reporting packages.
To configure users for historical reporting, complete the following steps.
Procedure
From the CRS Administration menu bar, choose Tools > Historical Reporting.
The Historical Reporting Configuration web page opens, displaying the Database
Server Configuration area.
Click the User Configuration hyperlink on the Historical Reporting
Configuration navigation bar.
The User Configuration area opens, listing a maximum of 75 Unified CM users.
The following fields are displayed in the User Configuration area of the Historical
Reporting Configuration web page.
Description
Enables you to search for a specific Unified CM user. You can use the search
feature to find a specific user if there are more than 75 users.
User for which you want to configure the Historical Reports. This list contains
up to 75 Unified CM user names.
Choose the user for which you want to configure historical reporting by either:
Entering search criteria (such as a user name) in the Enter Search Criteria text
field and then choosing the appropriate user from the drop-down list. If more
than 75 users are configured on Unified CM, you can use search to find users
who are not displayed.
Choosing the user from the drop-down list.
Click Next.
Chapter 10
Managing Cisco CRS Historical Reporting

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