Managing Alarms; Setting Up The Fault Management System - Nortel 2350 Reference Manual

Managing Alarms

Setting Up the Fault Management System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Classifying and Organizing Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Managing Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Storing Faults and Retrieving Fault History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Reporting Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
A fault or alarm (these two terms are used interchangeably) is generated by a trap, a rule, a status, or a
threshold-exceeded event. WLAN Management Software includes a feature to make it easier to manage faults (alarms)
that occur in the system.
The Fault Management System also monitors certain traps for third-party applications, and offers administrators the
ability to add new trap support when necessary. The type of trap and IP source determine how new trap support should
correlate with existing trap support.
Setting Up the Fault Management System
Various types of users have different roles in setting up the Fault Management system. These user types include users,
service administrators, provisioning users, and monitoring users. These users can perform the following tasks:
• Customize faults; for example assign severity to faults and set up e-mail notifications.
• Perform fault forwarding using e-mail.
• Select the fault based on its category and severity (see
• Enable or disable faults based on their category or severity (see
• Modify fault settings in the Fault Management System, service administrators only.
• Manage the faults and invoke resolutions, if available, provisioning users.
• View faults and acknowledge or unacknowledge the faults, monitoring users.
Perform the following steps to set up the Fault Management system:
1
Click Setup in the options located on the right side of the Fault Management panel.
2
Select the type of alarms you want to enable by clicking the appropriate check box. Notice that there are
several types available for various severity levels.
3
Click the Notification tab and select the severity levels for which WLAN Management Software should
send an email notification. You can select severity levels for the following categories:
• Performance
• Security
• Client
"Classifying and Organizing Alarms" (page
Nortel WLAN—Management Software 2300 Series Reference Guide
Managing Alarms 349
"Classifying and Organizing Alarms" (page
350)).
350)).