Juniper M40E Hardware Manual page 339

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Appendix G: Contacting Customer Support and Returning M40e Hardware
Place individual boards in electrostatic bags.
Write the RMA number on the exterior of the box to ensure proper tracking.
CAUTION: Do not stack any of the router components.
Related Contacting Customer Support on page 307
Documentation
Returning a Hardware Component to Juniper Networks, Inc. on page 308
Tools and Parts Required to Remove Components from an M40e Router on page 309
Packing the M40e Router for Shipment on page 309
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