Installation and Upgrades for DEFINITY ONE and
IP600 Internet Protocol Release 10 555-233-109
9
Troubleshooting
Install Wizard error messages
Error message
A self-registering file did not
register successfully.
Unknown error
Unable to copy file [X]
Unable to get directory name
Unable to parse directory
Unable to create Substring
section list
Unable to open file X
Unable to merge [X] into the
Registry
Translation ID interval
expiration
The following warnings (insignificant errors) may be generated by the
installconfig wizard. Attempt to manually resolve these. Note them in the log
book and continue. They are:
Unable to get the Intuity AUDIX extension length
Unable to add Avaya Site Administration shortcut to Start Menu
Unable to reset Intuity AUDIX extension length to xxxx
Unable to get file size
Unable to get the product version from the last install
Unable to create directory
Possible explanation/remedy
Escalate.
Escalate.
Escalate.
Escalate.
Escalate.
Escalate.
Escalate.
Escalate.
Login INADS. Reset Translation ID. Save
Translation.
Issue 6
December 2001
9-4