Avaya DEFINITY ONE Installation And Upgrades page 356

Installation and Upgrades for DEFINITY ONE and
IP600 Internet Protocol Release 10 555-233-109
7 Avaya Site Administration
Avaya Site Administration Overview
You might encounter either version 1.0 or 1.5 at customer sites. Although
customers are responsible for using Avaya Site Administration to add devices,
upgrade Avaya Site Administration, and administer the switch, voice technicians
and maintenance teams must know how to successfully install and test Avaya Site
Administration, which includes:
Knowledge of Microsoft Windows environment, especially Windows 2000
How to install the Avaya Site Administration product
How to test (for example, test a login, access a switch, print a button label,
cut through to legacy switch or Intuity AUDIX)
How to ensure customer acceptance
High-level knowledge of contents of available documentation, including
on-line documents
In addition, Field Technicians will be responsible for analyzing and correcting
problems reported by the customer and must know how to use Avaya Site
Administration for problem resolution.
The Avaya Site Administration Help system contains documentation embedded in
the software. Avaya Site Administration Help has been designed to help you
install and troubleshoot the system, and includes:
Avaya Site Administration task-oriented online help
Avaya Site Administration online help reference
Installation wizard
Avaya Site Administration connectivity troubleshooting help topics
DEFINITY task-based help topics
DEFINITY reference topics, using the DEFINITY Enterprise
Communications Server Release 10 Administrators Guide (555-233-506)
Issue 6
December 2001
7-6