Avaya DEFINITY ONE Installation And Upgrades page 389

Installation and Upgrades for DEFINITY ONE and
IP600 Internet Protocol Release 10 555-233-109
9 Troubleshooting
Install Wizard error messages
Error message
Screen resolution must be at
least 640x480.
Unable to determine the
operating system
Unable to determine
operating system version
Operating system must be
Window 2000 Server.
Must have administrator
privileges to run this program
Unable to get free disk space
on X drive
Not enough space on X drive
for new install. Space
required is Y.
Not enough space on X drive
for an upgrade. Space
required is Y.
Unable to parse path
Unable to remove last slash
from path
Unable to get current path
Unable to create [XXXX]
Unable to create a target
directory
Unable to allocate memory
required to complete the
copy file process
Not enough disk space on
target drive to copy the files
Unable to open the input file
Unable to copy the requested
file
Target file is read-only
Possible explanation/remedy
Install wizard requires that the screen
resolution be at least 640x480.
Escalate.
Escalate.
The underlying OS is not Windows 2000
Server.
Installer does not have administrative
privileges.
Escalate.
Free up space and ensure that there is at
least Y MB space on drive X.
Free up space and ensure there is at least Y
MB space on drive X.
Escalate.
Escalate.
Escalate.
Escalate.
Ensure that the path is syntactically correct
and you have access rights to the target
drive.
Free memory by terminating as many
running applications as possible.
Free disk space on target drive.
Ensure that the source file is a valid file
name, and that the source file and target
directory exist.
Escalate.
Remove read-only attribute from target file
and try again.
Issue 6
December 2001
9-3