Cannot Send By Alias Fax Number - Ricoh Aficio MP201SPF Service Manual

IP-Fax Troubleshooting

Cannot send by Alias Fax number.

Check Point
1 LAN cable connected?
2 Number of specified Alias fax correct?
3 Firewall/NAT installed?
4 Transmission sent manually?
5 Gatekeeper installed correctly?
6 Gatekeeper power switched on?
IP address/host name of Gatekeeper
7
correct?
DNS server registered when Gatekeeper
8
host name specified?
9 Enable H.323 SW is set to on?
10 IP address of local fax registered?
11 Alias number of local fax registered?
12 Remote fax registered in Gatekeeper?
13 Remote fax a T.38 terminal?
14 Remote fax switched off or busy?
D115/D116
Action
Check the LAN cable connection.
Confirm the Alias of the remote fax.
Error Code: 13-14
Cannot breach the firewall. Send by
using another method (Fax, Internet
Fax)
Manual sending not supported.
Contact the network administrator.
Contact the network administrator.
Check the IP address/host name.
Contact the network administrator.
Check the settings.
See User Parameter SW 34 Bit 0
Register the IP address of the local fax.
Register the Alias number of the local
fax.
Contact the network administrator.
Check whether the remote fax is a T38
terminal.
Contact the network administrator.
4-28 SM Appendix