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Ricoh Aficio MP1812L Operating Instructions Manual

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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the
Safety Information in "About This Machine" before using the machine.
When the Machine Does Not Operate As Wanted
1
2
Troubleshooting When Using the Copy Function
Troubleshooting When Using the Facsimile Function
3
Troubleshooting When Using the Printer Function
4
Troubleshooting When Using the Scanner Function
5
Adding Paper and Replacing Toner
6
Clearing Misfeeds
7
Remarks
8
Operating Instructions
Troubleshooting

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Summary of Contents for Ricoh Aficio MP1812L

  • Page 1 Operating Instructions Troubleshooting When the Machine Does Not Operate As Wanted Troubleshooting When Using the Copy Function Troubleshooting When Using the Facsimile Function Troubleshooting When Using the Printer Function Troubleshooting When Using the Scanner Function Adding Paper and Replacing Toner Clearing Misfeeds Remarks Read this manual carefully before you use this machine and keep it handy for future reference.
  • Page 2 Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Important Contents of this manual are subject to change without prior notice.
  • Page 3 Manuals for This Machine Refer to the manuals that are relevant to what you want to do with the machine. Important ❒ Media differ according to manual. ❒ The printed and electronic versions of a manual have the same contents. ❒...
  • Page 4 ❖ Network Guide Explains how to configure and operate the machine in a network environ- ment, and use the software provided. This manual covers all models, and includes descriptions of functions and settings that might not be available on this machine. Images, illustrations, and information about operating systems that are supported might also differ slightly from those of this machine.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS Manuals for This Machine ..................i How to Read This Manual ..................1 Symbols ........................1 Names of Major Options ....................1 1. When the Machine Does Not Operate As Wanted Indicators........................3 Panel Tone......................4 When the Function Status Indicator Lights Up in Red........5 When You Have Problems Operating the Machine..........6 When a Job Is Not Performed................9 2.
  • Page 6 5. Troubleshooting When Using the Scanner Function When Scanning Is Not Performed As Expected ..........55 When You Cannot Send Scanned Files .............56 When You Cannot Browse the Network to Send a Scanned File ......56 When the TWAIN Driver Cannot Be Started ............56 The Network Delivery Function Cannot Be Used.............56 Operations Are Not Possible When Messages Appear ...........57 When a Message Is Displayed ................58...

  • Page 7: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates important safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the “Safety Information” section of About This Ma- chine.

  • Page 9: When The Machine Does Not Operate As Wanted

    1. When the Machine Does Not Operate As Wanted This section describes basic troubleshooting procedures that are applicable to all functions of this machine. Indicators This section explains the indicators that light up when the machine requires the user to remove misfed paper, add paper, or perform other procedures. h: Error indicator Appears when there is a misfeed, a cover is left open, or another problem occurs.

  • Page 10: Panel Tone

    When the Machine Does Not Operate As Wanted Panel Tone The following table explains the various beep patterns that the machine produces to alert users about originals left on the machine and other machine conditions. Beep pattern Meaning Cause Two long beeps. Machine has warmed After cooling or being switched on, the machine has fully warmed up and is...

  • Page 11: When The Function Status Indicator Lights Up In Red

    When the Function Status Indicator Lights Up in Red When the Function Status Indicator Lights Up in Red If a function key is lit in red, press the key to switch to the screen for the corre- sponding function, and then follow the message that appears. Problem Cause Solution...

  • Page 12: When You Have Problems Operating The Machine

    When the Machine Does Not Operate As Wanted When You Have Problems Operating the Machine The following chart gives explanations of common problems and messages. If other messages appear, follow the instructions displayed. Problem Cause Solution This message appears when you If the machine does not get start- “...
  • Page 13 When You Have Problems Operating the Machine Problem Cause Solution Original images are You may have loaded the paper Load paper correctly. Load paper printed on the reverse incorrectly. into Tray 1-4 with the print side side of the paper. up, and into the bypass tray with the print side down.
  • Page 14 When the Machine Does Not Operate As Wanted Problem Cause Solution The use of the function is restrict- Contact the administrator. “ You do not have ed to authenticated users only. privileges to use this func- tion. ” is displayed. Authentication failed.

  • Page 15: When A Job Is Not Performed

    When a Job Is Not Performed When a Job Is Not Performed If you cannot execute a function, it may be that the machine is being held up by another function. If you cannot execute a function, terminate any other functions currently active, and then try executing the function again.
  • Page 16 When the Machine Does Not Operate As Wanted Note ❒ If the machine is capable of executing multiple functions simultaneously, specify which function should have priority in “Print Priority”. This setting is factory-preset to “Display mode”. For setting of Printing Priority Function, see “General Features”, General Settings Guide.

  • Page 17: Troubleshooting When Using The Copy Function

    2. Troubleshooting When Using the Copy Function This chapter describes likely causes of and possible solutions for copier function problems. When a Message Appears This section describes the machine's main messages. If other messages appear, follow the instructions they contain. Important ❒...
  • Page 18 Troubleshooting When Using the Copy Function Message Cause Solution The number of copies exceeds the You can change the maximum Max. number of maximum copy quantity. copy quantity. See “Copier Fea- sets is nn tures”, General Settings Guide. The scanner function is in use. Cancel the current scan job.

  • Page 19: When You Cannot Make Clear Copies

    When You Cannot Make Clear Copies When You Cannot Make Clear Copies This section describes likely causes of and possible solutions for unclear copies. Problem Cause Solution Copies appear dirty. Image density is too dark. Adjust the image density. See “Adjusting Image Density”, Copy Reference.
  • Page 20 Troubleshooting When Using the Copy Function Problem Cause Solution A shadow appears on Image density is too dark. Adjust the image density. See copies if you use past- “Adjusting Image Density”, ed originals. Copy Reference. Change the orientation of the original. Put mending tape on the pasted area.

  • Page 21: When You Cannot Make Copies As Wanted

    When You Cannot Make Copies As Wanted When You Cannot Make Copies As Wanted This section describes causes and remedies when copy results are not as expected. ❖ Basic Problem Cause Solution Misfeeds occur frequently. The number of sheets loaded ex- Load paper only as high as the ceeds the capacity of the machine.
  • Page 22 Troubleshooting When Using the Copy Function ❖ Edit Problem Cause Solution When using the Duplex You set a wide erased margin. Set a narrower margin with User Margin function, parts Tools. You can set the width be- of the original image tween 0 - 50 mm (0"...
  • Page 23 When You Cannot Make Copies As Wanted ❖ Duplex (Type 2 only) Problem Cause Solution Cannot print in duplex You may have loaded paper on Remove paper loaded on the by- mode. the bypass tray. pass tray. Load paper in Tray 1 - 4. Cannot print in duplex You have loaded paper exceeding Change the paper.

  • Page 24: When Memory Is Full

    Troubleshooting When Using the Copy Function When Memory Is Full This section describes likely causes of and possible solutions for problems relat- ed to full memory. Message Cause Solution The scanned originals exceeds the Press [Print] to copy scanned orig- Memory is full.

  • Page 25: Troubleshooting When Using The Facsimile Function

    3. Troubleshooting When Using the Facsimile Function This chapter describes likely causes of and possible solutions for facsimile func- tion problems. Adjusting the Volume The following describes how to adjust the volume. You can change the volume of the following sounds that the machine makes. ❖...
  • Page 26 Troubleshooting When Using the Facsimile Function Select [General Settings/Adjust] using {U} or {T}, and then press the {OK} key. Select [Adjust Sound Volume] using {U} or {T}, and then press the {OK} key. Select the item you want to adjust using {U} or {T}, and then press the {OK} key.
  • Page 27 Adjusting the Volume Note ❒ You can also adjust the On Hook volume when you press the {On Hook Di- al} key. See “On Hook Dial”, Facsimile Reference. ❒ If the extended security function prevents you from changing this setting, contact the administrator.

  • Page 28: When A Message Appears

    Troubleshooting When Using the Facsimile Function When a Message Appears This section describes the machine's main messages. If other messages appear, follow their instructions. Message Cause Solution A document jam occurred during Press [Exit], and then resend the Error occurred, Immediate Transmission.
  • Page 29 When a Message Appears Message Cause Solution The destination list is being up- Wait until the message disap- Updating desti- dated from the network using pears. Do not switch off the pow- nation list. Re- SmartDeviceMonitor for Admin er while this message is select or Web Image Monitor.
  • Page 30 Troubleshooting When Using the Facsimile Function Message Cause Solution The name of the computer or Check whether the computer Entered path is folder entered as the destination name and the folder name for the not correct. is wrong. destination are correct. Please re-en- ter.
  • Page 31 When a Message Appears Message Cause Solution Cannot find the DNS server, SMTP • Check that the DNS server Check whether server or folder for forwarding. IPv4 address is correctly pro- there are any grammed using Web Image network prob- Monitor.
  • Page 32 Troubleshooting When Using the Facsimile Function Message Cause Solution E-mail transmission was refused • Check that the user name and Check whether by SMTP authentication, POP be- password for SMTP authenti- there are any fore SMTP authentication or login cation or POP before SMTP network prob- authentication of the computer in authentication are correctly...
  • Page 33 When a Message Appears Message Cause Solution Cannot log on to the • Check that the user name and Check whether POP3/IMAP4 server. password of the E-mail Ac- there are any count are correctly pro- network prob- grammed using File Transfer lems.
  • Page 34 Troubleshooting When Using the Facsimile Function Message Cause Solution Cannot log on to the • Check that the user name and Check whether POP3/IMAP4 server. password of the E-mail Ac- there are any count are correctly pro- network prob- grammed from File Transfer lems.

  • Page 35: When You Cannot Send Or Receive Fax Messages As Wanted

    When You Cannot Send or Receive Fax Messages As Wanted When You Cannot Send or Receive Fax Messages As Wanted This section describes likely causes of and possible solutions for transmission and reception-related problems. ❖ Transmission/Reception Problem Cause Solution Both transmission and The modular cable may be dis- Make sure that the modular cable reception are impossible.
  • Page 36 Troubleshooting When Using the Facsimile Function Problem Cause Solution Press the {Clear/Stop} key. See Cannot cancel a Memo- The document is being sent or it is ry Transmission. in standby. “Canceling a Transmission”, Fac- simile Reference. Press the {Clear/Stop} key. See Cannot cancel an Im- mediate Transmission.
  • Page 37 When You Cannot Send or Receive Fax Messages As Wanted ❖ Printing Problem Cause Solution Print is slanted. The tray's side fences may not be Check the side fences are locked. locked. See p.73 “Changing the Paper Size”. Print is slanted. The paper is fed in at a slant.
  • Page 38 Troubleshooting When Using the Facsimile Function Problem Cause Solution The image is too dark The correct paper type settings Check the paper loaded on the or too light. are not made. paper tray or bypass tray matches the paper type set on the display panel.

  • Page 39: When Memory Is Full

    When You Cannot Send or Receive Fax Messages As Wanted ❖ Others Problem Cause Solution All fax documents All fax documents are lost from If any documents have been lost stored in memory have memory if the machine remains for this reason, a Power Failure been lost.

  • Page 40: If An Error Report Is Printed

    Troubleshooting When Using the Facsimile Function If an Error Report Is Printed An Error Report is printed if a document cannot be successfully sent or received. Possible causes include a problem with the machine or noise on the telephone line. If an error occurs during transmission, resend the original. If an error occurs during reception, ask the sender to resend the document.

  • Page 41: Turning Off The Main Power / In The Event Of Power Failure

    Turning Off the Main Power / In the Event of Power Failure Turning Off the Main Power / In the Event of Power Failure This section describes the machine status when the power is turned off or if the power fails. R CAUTION: •...

  • Page 42: When An Error Occurs Using Internet Fax

    Troubleshooting When Using the Facsimile Function When an Error Occurs Using Internet Fax This section describes reports that the machine sends if an Internet Fax error occurs. Error Mail Notification The machine sends the Error Mail Notification to the sender when it is unable to successfully receive a particular e-mail message.

  • Page 43: Troubleshooting When Using The Printer Function

    4. Troubleshooting When Using the Printer Function This chapter describes likely causes of and possible solutions for printer function problems. When a Message Appears during Installation of the Printer Driver This section describes what to do if a message appears when installing the print- er driver.

  • Page 44: Windows Xp Home Edition

    Troubleshooting When Using the Printer Function Windows XP Home Edition This section describes the procedure under Windows XP Home Edition. On the [Start] menu, click [Printers and Faxes]. Click [Add a Printer]. Follow the instructions in Add Printer Wizard. If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP.

  • Page 45: When A Message Appears

    When a Message Appears When a Message Appears This section describes the principal messages that appear on the display panel. If a message not described here appears, act according to the message. Reference Before turning the main power off, see “Turning On the Power”, About This Machine.

  • Page 46: Alert Messages

    Troubleshooting When Using the Printer Function Alert Messages This section describes the machine alert messages. Message Cause Solution The settings of the selected paper Press [JobReset] to change the pa- Change Tray # to tray are different from those spec- per tray settings, or press [Form- the following ified for printing.
  • Page 47 When a Message Appears Message Cause Solution The page images to be printed ex- Press [JobReset] to change the pa- Exceeded max. ceed the maximum print area. per tray settings, or press [Form- print size. Feed] to print regardless. Press Form- Feed/JobReset.

  • Page 48: Printing The Error Log

    Troubleshooting When Using the Printer Function Printing the Error Log If files could not be stored due to printing errors, identify the cause of the errors by printing the error log. Press the {User Tools/Counter} key. ASB018S Select [Printer Features] using {U} or {T}, and then press the {OK} key. Select [List/Test Print] using {U} or {T}, and then press the {OK} key.

  • Page 49: When You Cannot Print

    When You Cannot Print When You Cannot Print Use the following procedures if printing does not start even after performing [Print]. Problem Cause Solution Printing does not start. The power is off. Check the cable is securely plugged into the power outlet and the machine.
  • Page 50 Troubleshooting When Using the Printer Function Problem Cause Solution Printing does not start. If the machine is operating in an Check access point settings when extended wireless LAN, the re- in infrastructure mode. Depending ceiver's MAC address may be on the access point, client access preventing communication with may be limited by MAC address.
  • Page 51 When You Cannot Print ❖ When the machine is connected to the computer using the interface cable The following shows how to check the print port when the Data In indicator does not light up or blink. Check if the print port setting is correct. When it is connected using a parallel interface, connect it to LPT1 or LPT2.

  • Page 52: Other Printing Problems

    Troubleshooting When Using the Printer Function Other Printing Problems This section describes likely causes of and possible solutions for problems that can occur when printing from a computer. Problem Cause Solution The print on the The paper is Use paper that has been stored in the recommended tem- entire page is damp.
  • Page 53 Other Printing Problems Problem Cause Solution Image is dirty. Use of non-rec- Use manufacturer-genuine toner. Contact your service ommended ton- representative. er can result in loss of print quality and oth- er problems. Print result dif- A non-Win- Check the application supports the printer driver. fers from the dows OS is be- display.
  • Page 54 Troubleshooting When Using the Printer Function Problem Cause Solution Some types of The correct • On the [Details...] tab, for the [Print priority according to se- data, such as printer driver lected paper] group, select [Quality], and then print. graphics data or settings are not •...
  • Page 55 Other Printing Problems Problem Cause Solution Print is slanted. The tray's side Check the side fences are locked. See p.73 “Changing the fences might Paper Size”. not be locked. Print is slanted. The paper is Load the paper correctly. See p.67 “Loading Paper”. feeding in at a slant.
  • Page 56 Troubleshooting When Using the Printer Function Problem Cause Solution There is considera- “Off mode” The machine requires time to warm up if it has been in ble delay between might be set. “Off mode”. Specify “Off mode” in [System Settings], [Auto the print start in- Off Timer].
  • Page 57 Other Printing Problems Problem Cause Solution When printing • If the printer See the printer driver Help. graphics, the out- driver is put and the screen configured are different. to use the graphics command, the graphics command from the ma- chine is used to print.
  • Page 58 Troubleshooting When Using the Printer Function Problem Cause Solution When using Win- Make sure the application's paper size and orientation set- dows 95/98/Me, tings match those of the printer driver. Windows If a different paper size and orientation are set, select the 2000/XP, or Win- same size and orientation.
  • Page 59 Other Printing Problems Problem Cause Solution When using Win- The correct ap- Make sure the application's paper size and orientation set- dows 95 / 98 / plication or tings match those of the printer driver. If a different paper size Me / 2000 / XP, printer driver and orientation are set, select the same size and orientation.
  • Page 60 Troubleshooting When Using the Printer Function...

  • Page 61: Troubleshooting When Using The Scanner Function

    5. Troubleshooting When Using the Scanner Function This chapter describes likely causes of and possible solutions for scanner func- tion problems. When Scanning Is Not Performed As Expected This section describes causes and remedies when scan results are not as expected. Problem Cause Solution...

  • Page 62: When You Cannot Send Scanned Files

    Troubleshooting When Using the Scanner Function When You Cannot Send Scanned Files The following sections describe likely causes of and solutions for network deliv- ery and e-mail sending-related problems. When You Cannot Browse the Network to Send a Scanned File This section describes likely causes of and possible solutions for the browser net- work failing to operate when files are sent.

  • Page 63: Operations Are Not Possible When Messages Appear

    When You Cannot Send Scanned Files Operations Are Not Possible When Messages Appear This section describes likely causes of and possible solutions for messages that appear when the machine fails to operate. Message Cause Solution The destination list is being up- Wait until the message disap- Updating desti- dated from the network using...

  • Page 64: When A Message Is Displayed

    Troubleshooting When Using the Scanner Function When a Message Is Displayed This section describes likely causes of and possible solutions for error messages that may appear on the machine's control panel. When a Message Is Displayed on the Control Panel This section describes causes and remedies if an error message appears on the display of the control panel.
  • Page 65 When a Message Is Displayed Message Cause Solution You have loaded paper of a size not • Place the original correctly. Cannot detect shown on the paper size selector. original size • Specify the scan size. Select scan • When placing an original di- rectly on the exposure glass, size.
  • Page 66 Troubleshooting When Using the Scanner Function Message Cause Solution The correct network settings are • Check the network settings of Connection has not made. the client computer. failed. Check settings and • Check that components such as the LAN cable are connect- check Scanned ed properly.
  • Page 67 When a Message Is Displayed Message Cause Solution While a file was being sent, a net- Try the operation once more. If Sending failed. work error occurred and the file the message is still shown, the Check settings could not be sent correctly. network may be crowded.
  • Page 68 Troubleshooting When Using the Scanner Function Message Cause Solution The authentic settings for the de- Check that the delivery server is No valid dest. livery server are incorrect. on and the authentic settings for lists. Check the the delivery server are correct. settings or the server status.

  • Page 69: When A Message Is Displayed On The Client Computer

    When a Message Is Displayed When a Message Is Displayed on the Client Computer This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. Important ❒ If an error message that is not included in this section appears, turn off the main power switch of the machine, and then turn it on again.
  • Page 70 Troubleshooting When Using the Scanner Function Message Cause Solution • The machine's main power • Set the main power switch to Scanner is not switch is off. “On”. available. Check the scan- • The machine is not connected • Check whether the machine is con- to the network correctly.
  • Page 71 When a Message Is Displayed Message Cause Solution Scanner memory is insufficient. • Reset the scan size. Insufficient memory. Reduce • Lower the resolution. the scanning ar- • Set with no compression. See TWAIN Driver help. The problem may be due to the following cause: •...
  • Page 72 Troubleshooting When Using the Scanner Function Message Cause Solution A communication error has oc- Check whether the client compu- Communication curred on the network. ter can use the TCP/IP protocol. error has oc- curred on the network. A function of the machine other Wait for a while and reconnect.

  • Page 73: Adding Paper And Replacing Toner

    6. Adding Paper and Replacing Toner This chapter describes troubleshooting procedures that are applicable to all the machine's functions. Loading Paper This section describes what to do when paper runs out and needs reloading. R CAUTION: • When loading paper, take care not to trap or injure your fingers. Note ❒...
  • Page 74 Adding Paper and Replacing Toner Press the metal plate down until it clicks. ZENY300E Make sure the edges of the deck of paper are flush, and load the paper. Check that the top of the stack is not higher than the limit mark inside the tray.

  • Page 75: Loading Paper Into The Optional Paper Tray Unit

    Loading Paper Loading Paper into the Optional Paper Tray Unit This procedure explains how to load paper in the optional paper tray unit. Pull the paper tray out slowly until it stops. Press the release lever and, without letting go of the lever, slide the end fence.

  • Page 76: Orientation-Fixed Paper Or Two-Sided Paper

    Adding Paper and Replacing Toner Orientation-Fixed Paper or Two-Sided Paper The following describes paper with its orientation and printing surface specified (letterhead paper). Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, prepunched paper, or copied paper) might not print correctly, depending on how the originals and paper are placed.
  • Page 77 Loading Paper ❖ Loaded paper orientation • For machine with copier function only ASB001S...
  • Page 78 Adding Paper and Replacing Toner • For MFP ASB002S Note ❒ In [System Settings], specify [Letterhead] for “Paper Type” of the paper tray you want to use. This setting is only available when the printer/scanner and fax units are installed. See “Tray Paper Settings”, General Settings Guide.

  • Page 79: Changing The Paper Size

    Changing the Paper Size Changing the Paper Size This section describes how to change paper sizes. Procedures for changing the paper size differ depending on the paper tray (tray 1 or 2, or the optional paper tray unit). Make sure you are following the appro- priate procedure before you begin.
  • Page 80 Adding Paper and Replacing Toner Press down the release button. While pressing the release lever, slide the side fences outward. ZENY390E Push the metal plate down. ZENY300E...
  • Page 81 Changing the Paper Size Square the paper and place it in the tray. Be sure to set the paper under the roller. Do not stack paper over the limit mark. ASB003S While pressing the release lever, adjust the side and end fences to the new paper size.
  • Page 82 Adding Paper and Replacing Toner Adjust the tray size to the new paper size using the paper size selector. Push the paper tray in until it stops. Note ❒ When setting small quantities of copy paper, be careful not to squeeze in the side fence too much.
  • Page 83 Changing the Paper Size Select [Tray Paper Settings] using {U} or {T}, and then press the {OK} key. Select “Paper Size” for the paper tray of which paper size will be changed using {U} or {T}, and then press the {OK} key. Select the paper size using the scroll keys, and then press the {OK} key.
  • Page 84 Adding Paper and Replacing Toner Place it in the corner pocket on the left. Remove any remaining copy paper. Press down the release button. ASB020S While pressing the release lever, slide the side fences outward. ASB021S...
  • Page 85 Changing the Paper Size Push the metal plate down. ASB022S Square the paper and place it in the tray. Be sure to set the paper under the roller. Do not stack paper over the limit mark. ASB026S While pressing the release lever, adjust the side and end fences to the new paper size.
  • Page 86 Adding Paper and Replacing Toner Changing to a Size Other Than Indicated on the Paper Size Selector This procedure explains how to change to a paper size not indicated on the pa- per size selector. Set the paper size selector to “p”. Press the {User Tools/Counter} key.

  • Page 87: Changing A Paper Size In The Optional Paper Tray Unit

    Changing the Paper Size Press the {User Tools/Counter} key. ASB018S Load the paper, and then gently push the paper tray in until it stops. Check the paper size on the display panel. Note ❒ For details about the type of paper that can be loaded in Paper Tray 1, see “Tray Paper Settings”, General Settings Guide.
  • Page 88 Adding Paper and Replacing Toner Press down the release button. ASB014S While pressing the release lever, slide the side fences outward. ASB015S Square the paper and place it in the tray. ASB013S...
  • Page 89 Changing the Paper Size While pinching the release lever, adjust the side and end fences to the new paper size. ASB016S Press down the lock button. ASB024S Adjust the paper size selector in the paper tray according to the paper size. ASB017S Push the paper tray in until it stops.
  • Page 90 Adding Paper and Replacing Toner Changing to a Size Other Than Indicated on the Paper Size Selector This procedure explains how to change to a paper size not indicated on the pa- per size selector. Set the paper size selector in the paper tray to “p”. Press the {User Tools/Counter} key.
  • Page 91 Changing the Paper Size Press the {User Tools/Counter} key. ASB018S Load the paper, and then gently push the paper tray until it stops. Check the paper size on the display panel. Note ❒ For details about the type of paper that can be loaded in the optional paper tray, see “Tray Paper Settings”, General Settings Guide.

  • Page 92: Adding Toner

    Adding Paper and Replacing Toner Adding Toner This section describes adding and storing toner. R WARNING: • Do not incinerate used toner or toner containers. Toner dust might ig- nite when exposed to an open flame. Dispose of used toner containers in accordance with local regulations.

  • Page 93: Replacing Toner

    Adding Toner Replacing Toner This section describes how to replace the toner bottle. Removing Toner ASB025S Inserting Toner Important ❒ Do not shake the removed toner bottle. The remaining toner might scatter. ASB004S Note ❒ Do not remove the black cap before shaking. ❒...

  • Page 94: Sending Fax Messages When Toner Has Run Out

    Adding Paper and Replacing Toner Sending Fax Messages When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send fax documents. Important ❒...

  • Page 95: Replacing The Transmission Stamp Cartridge

    Replacing the Transmission Stamp Cartridge Replacing the Transmission Stamp Cartridge If the transmission stamp becomes faint, replace the cartridge. Important ❒ This stamp cartridge is used for facsimile and scanner functions. ❒ Use the cartridge specified for this machine. ❒ Do not add ink to the cartridge by yourself. Neglecting this can cause ink leakage.
  • Page 96 Adding Paper and Replacing Toner Insert the new stamp cartridge. Insert the cartridge until the metal parts are no longer visible. AMI002S Close the stamp cover. Hold down the centre part of the cover to make sure that it is closed complete- ZEXH100J Lower the ADF or ARDF unit.

  • Page 97: Clearing Misfeeds

    7. Clearing Misfeeds This chapter describes what to do when paper or originals misfeed (become jammed inside the machine). Removing Jammed Paper R WARNING: • Connect the machine only to the power source described on the inside front cover of this manual. Connect the power cord directly into a wall outlet and do not use an extension cord.
  • Page 98 Clearing Misfeeds • When A is displayed ASB005S • When B is displayed ASB006S • When P is displayed (ADF) ASB007S...
  • Page 99 Removing Jammed Paper • When P is displayed (ARDF) ASB008S • When R is displayed ASB009S • When Y is displayed ASB010S...
  • Page 100 Clearing Misfeeds • When Z is displayed ASB011S...

  • Page 101: Remarks

    8. Remarks This chapter describes how to maintain and operate the machine. Where to Put Your Machine This section provides precautions for installation, movement and disposal. Machine Environment Choose your machine's location carefully. Environmental conditions greatly affect its performance. Optimum Environmental Conditions The following describes precautions when moving the machine.

  • Page 102: Moving

    Remarks Environments to Avoid • Locations exposed to direct sunlight or other sources of strong light (more than 1,500 lux). • Locations directly exposed to cool air from an air conditioner or heated air from a heat- er. (Sudden temperature changes can cause condensation to form inside the machine.) •...

  • Page 103: Power Connection

    Where to Put Your Machine Power Connection The following describes power supply. R WARNING: • Connect the machine only to the power source described on the inside front cover of this manual. Connect the power cord directly into a wall outlet and do not use an extension cord.

  • Page 104: Access To The Machine

    Remarks Access to the Machine Place the machine near the power source, providing the clearance areas shown. Rear: 5 cm (2") or more Front: 75 cm (29.6") or more Right: 25 cm (10") or more Left: 15 cm (6") or more Note ❒...

  • Page 105: Maintaining Your Machine

    Maintaining Your Machine Maintaining Your Machine If the exposure glass, exposure glass cover, ADF or ARDF belt is dirty, copy clar- ity may be reduced. Clean these parts if they are dirty. R CAUTION: • Fire and breakdown can result from heavy accumulation of dust inside this machine.

  • Page 106: Cleaning The Exposure Glass Cover

    Remarks Cleaning the Exposure Glass Cover This section describes how to clean the exposure glass cover. Cleaning the ADF/ARDF This section describes how to clean the ADF or ARDF. AMH012S Clean 1 and 2.

  • Page 107: Index

    INDEX Add Toner indicator Image is dirty Indicators ADF/ARDF belt is dirty Inserting Toner Adjusting the screen's contrast ARDF Authentication failure Letterhead paper Limit mark Loaded paper orientation Loading Paper into the Basic Optional Paper Tray Unit Loading Paper into the Paper Trays Load Paper indicator Changing a Paper Size in the Lock button...
  • Page 108 Panel Tone Toner Paper is not fed from selected tray Transmission Paper orientation Transmission/Reception Paper Size Selector TWAIN Parts of image not copied Two-Sided Paper Password not correct Power Connection Power Failure Report User code entry Power indicator Power supply Precautions when moving the machine Printed image is different from Volume adjustment...
  • Page 109 Adobe Systems, Incorporated. PCL is a registered trademark of Hewlett-Packard Company. Bluetooth is a Trademark of the Bluetooth SIG, Inc. (Special Interest Group) and licensed to Ricoh Company Limited. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
  • Page 110 GB GB B843-7654...

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