When You Cannot Send Or Receive Fax Messages As Wanted - Ricoh 9050b Operating Instructions Manual

3. Troubleshooting When Using the Facsimile Function
When You Cannot Send or Receive Fax
Messages As Wanted
This section describes likely causes of and possible solutions for transmission and reception-related
problems.
Problem
3
Both transmission and
reception are impossible.
Both transmission and
reception are impossible.
Problem
Document appears blank at
the other end.
Printed or sent images are
spotty.
Reception is possible, but
transmission is impossible.
Reception is possible, but
transmission is impossible.
Transmission failed due to
"maximum e-mail size" error.
46
Transmission/Reception
Cause
The modular cord may be
disconnected.
The terminal adaptor setting is
incorrect.
Transmission
Cause
The original was placed
upside down.
The ADF, exposure glass or
scanning glass is dirty.
The terminal adaptor setting is
incorrect.
There are regions and
telephone exchanges where
a dial tone can not be
detected.
If the e-mail size specified on
the machine is too large, the
Internet Fax document cannot
be sent.
Solution
Make sure the modular cord is correctly
connected. See "Connecting the
Machine to a Telephone Line and
Telephone", General Settings Guide.
Check the setting.
Solution
When the original is placed directly on
the exposure glass, the side to be
scanned must face down. When the
original is fed via the ADF, the side to be
scanned must face up.
Clean them. See p.137 "Maintaining
Your Machine". Make sure ink or
correction fluid is dry before placing
originals.
Check the setting.
Turn the dial tone detection off in User
Parameters. For details about how to do
this, see "Parameter Settings", General
Settings Guide.
In [Facsimile Features], under [Send
Settings], set [Max. E-mail Size] to [Off],
or set the maximum e-mail size to larger
value. Then, re-send the document.