Ricoh Aficio MP201SPF Service Manual page 428

IFAX Troubleshooting
Communication
Route
Between e-mail
server and internet
Between e-mail
server and internet
D115/D116
Item
3. Destination
e-mail address
Router settings
Error message by
e-mail from the
network of the
destination.
Action [Remarks]
number as the destination. The machine
receives the returned e-mail if the
communication is performed successfully.]
Make sure that the e-mail address is
actually used.
Check that the e-mail address contains
no incorrect characters such as spaces.
Use the "ping" command to contact the
router.
Check that other devices connected to
the router can sent data over the router.
[Ask the administrator of the server to check.]
Check whether e-mail can be sent to
another address on the same network,
using the application e-mail software.
Check the error e-mail message.
[Inform the administrator of the LAN.]
4-24 SM Appendix