DIAGNOSTICS
30JUL07
Error 21-931, 22-931, or 23-931: SUPPLY CONTROLLER Communications
8F2919
Page
Failure
169 of 326
Messages
xxxxx Supply: Internal
Communications Failure
(Alarm sounds)
Description
Note
UPPER DRAWER (U) = 21. MIDDLE DRAWER (M) = 22, LOWER DRAWER (L) = 23.
This error occurs when the MCS tries to communicate with the MICROCONTROLLER but
receives no response to 5 attempts. The error is cleared when power is cycled on the
IMAGER.
Result of Error
The system cannot print from this SUPPLY DRAWER. The SPOOLER is able to receive and
queue jobs, and print from any other available SUPPLY DRAWER.
User Action
1
Restart the LASER IMAGER from the LOCAL PANEL.
2
If the error occurs again, call Service.
FE Action
Do the actions below in sequence. If an action provides a resolution, do not continue with the
other actions.
1
De-energize then energize the LASER IMAGER.
LOCAL PANEL
LOG
MCS failed to communicate
with xxxxx Supply after
multiple attempts
Status Messages and Error Codes
DICOM
SEVERITY
BAD SUPPLY
1-Alert
MGZ