DIAGNOSTICS
30JUL07
Section 3: Troubleshooting
8F2919
Page
304 of 326
System Problems
Cannot connect SERVICE
LAPTOP with SERVICE
TOOL
Continual film jams in the
same area of the
IMAGER
"Failed" message
displayed on LOCAL
PANEL
IMAGER will not boot up
LOCAL PANEL not
operational
Description
1.
2.
Electrical or mechanical
failure. An Error Code will
display on the LOCAL
PANEL.
1.
2.
1.
2.
Hardware or software
problem.
Cause
SECURE LINK CLIENT
SOFTWARE problem.
Wrong type of network
CABLE.
Hardware configuration
not correct.
Internal communications
error.
CompactFlash CARD
not installed.
Action
1.
Check the CERTIFICATE end
date.
2.
Use a CROSSOVER CABLE.
1.
Use the SERVICE TOOL to
check electrical components in
area of jam.
2.
Cycle the transport and check
for mechanical problems.
1.
Use the SERVICE TOOL to
check the installed hardware
configuration.
2.
Power cycle the IMAGER.
1.
Check that the CompactFlash
CARD is installed and seated.
2.
1.
Check that the CONNECTOR
to the DRE is seated.
2.
Use the POWER SWITCH in
the lower right front of the
IMAGER to cycle power.
3.
Re-ghost the IMAGER (see
ADJUSTMENTS AND
REPLACEMENTS,
When the LOCAL PANEL is
Not
Operational).
Troubleshooting
"Ghosting"