Resolving Operator Panel Error Messages - Kodak 8810 User Manual

Troubleshooting
Resolving Operator Panel Status/Error Messages
8810 Photo Printer
Message Description or Cause
Paper Empty The paper is empty or is not installed
correctly, or the label is still attached to the
roll.
Ribbon Empty The ribbon is empty, is not loaded, or is
stuck to the paper.
Incorrect Ribbon The printer could not read the bar code on
the ribbon or the wrong type is installed.
Cover Open The top cover is open.
Paper Cover The paper cover is open.
Open
Paper Jam XX The paper is jammed.
Sensor Error XX The printer has a specific problem that
may require service.
Mecha Error XX
Control Error XX
Initializing The printer is running internal checks and
processes.
Cooling The printer is too hot to print.
Ready Loading The printer is preparing to load paper.
4-2
Power
Ready
Error
Refer to the following table to resolve errors reported on the
operator panel. If the error persists, contact KODAK Service and
Support.
Menu Paper Advance
Enter Paper Rewind/Clear
Possible Solution
Load (or reload) the paper (see
Load (or reload) the ribbon (see
page 1-4).
Check that the ribbon has a bar code
and/or replace it with the correct type
(see page 1-4).
Make sure the top cover is securely
closed.
Make sure the paper cover is securely
closed.
Clear the paper jam (see
reload the paper. If the error persists, turn
the printer off then on again.
Turn the printer off. After 10 or more
seconds, turn on the printer. If, after
warming up, the error persists, contact
KODAK Service and Support. Have
available:
• Error code number (XX.YY.ZZ).
• Printer model number and serial
number (shown on the printer data
plate).
No action is necessary. When
initialization is complete, "Ready" appears
in the display.
Wait for the printer to complete cooling.
No action is necessary.
page 1-6).
page 4-3) then