Troubleshooting Printer Error Messages - Kodak 305 Driver Manual

4
Troubleshooting
Printer Error Messages
Number Problem/Error Message
1 The printer is not
connected.
2 The printer does not
respond.
3 Something is wrong with
the printer. (XXXXXX).
4 Mechanical
Error(XXXXXX).
Set paper again.
5 Mechanical
Error(XXXXXX).
6 Printing unit is opened.
7 Printing unit is opened
while printing.
March 2018
The printer driver uses the standard error handling provided by
the operating system. Error messages are displayed with the
spooler status window (printer queue).
NOTE: When an error occurs during printing, it may appear on
the monitor. Check the operator control panel for
additional information.
Description or Causes
The printer driver cannot
connect to the printer.
----
----
• Out of paper
• Paper is partially
loaded
• Paper ran out while
loading
----
The print unit is opened.
The print unit is opened.
Solution
Check that the printer power is on
and that the printer is connected to
your computer.
• Click OK.
Turn the printer off and then back
on.
• If problem persists, contact
KODAK Service and Support.
• Click Cancel.
Turn the printer off and then back
on.
• If problem persists, contact
KODAK Service and Support.
Load paper or check that the paper
is installed properly.
• Click Cancel.
Turn the printer off and then back
on.
• If problem persists, contact
KODAK Service and Support.
Check the operator control panel
for additional information and close
the print unit.
Check the operator control panel
for additional information and close
the print unit.
4-1