Call Back - Vodavi Starplus DHS Technical Manual

4-18

Call Back

Description
This feature allows you to queue a station which is busy, in Do Not Disturb (DND), or idle.
When you send a Call Back to a busy station, the Call Back process will begin when the
busy station hangs up. When you send a Call Back to an idle station, the Call Back process
will begin once the user performs an operation at that station and then hangs up. When
the Call Back process begins, you will hear bursts of tone signaling you to pick up the
handset or press [SPKR]. Then the queued station begins ringing.
Operation
Call the station that you want to queue. An Executive Telephone will display the
following according to the status of the telephone you are calling:
3. Station you are calling is in Tone Ringing mode.
4. Station you are calling is busy.
Basic and Enhanced Telephones
To send a Call Back:
1. Press [FEAT]
2. Dial [9] + [1]
To answer a Call Back:
1. When the Call Back process begins, your telephone will ring a special Call Back ring
for 30 seconds. Lift the handset or press [SPKR].
Executive Telephones
To send a Call Back:
1. Press [cbck]. The display will show either:
or
CAL L I NG S TA
cbck ms g
S TA xx BUS Y
cbck ms g nex t
S TA xx WA IT
cbck ms g
CBCK TO STA xx
C AL L BAC K D EN IE D
xx
Call Back