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Vodavi STARPLUS Triad XTS Installation Manual

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Summary of Contents for Vodavi STARPLUS Triad XTS

  • Page 1 STARPLUS Triad Installation...
  • Page 2 VODAVI reserves the right to make changes in specifications at any time and without notice. The information furnished by VODAVI in this material is believed to be accurate and reliable, but is not warranted to be true in all cases.

  • Page 3: Table Of Contents

    Contents Contents Introduction Product Description ..........................1-3 Introduction ............................1-3 Key Service Unit ..........................1-4 Power Supply Unit ..........................1-5 Ring Generator Unit ......................... 1-5 Main Processing Board ........................1-5 Miscellaneous Board ........................1-6 Link Module Unit ..........................1-6 Extension Boards ..........................1-7 CO Interface Boards .........................
  • Page 4 Contents Analog CO/PBX Line Interface Boards ..................3-23 DID Interface Board .......................... 3-28 Digital CO/PBX Line Interface Boards ..................3-29 ISDN and T1 Clocking ........................3-38 Station Connections ..........................3-46 Electronic Telephone Interface Board ..................3-46 Single Line Interface Board ......................3-49 Digital Telephone Interface Board .....................
  • Page 5 Figures Figures KSU Structure ............................... 1-4 XTS Default Card Layout for Cabinet 0 ......................1-4 XTS Mounting Holes and Installation Layout ................... 3-5 Mounting XTS Cabinet ............................3-6 Connecting Cabinet 0 and Cabinet 1 ......................3-7 Mounting Cabinets 0, 1, & 2 ..........................3-8 Earth Cable between KSU and External RGU ....................
  • Page 6 Figures Electronic Key Telephone Wall Mounting ....................3-65 Digital Key Telephone Wall Mounting ......................3-66 1480 Caller ID Cable Connections ......................... 3-67 CTI System Configuration ..........................3-68 Remote Maintenance - Help Menu ......................4-12 Remote Maintenance - System Configuration ..................4-13 Remote Maintenance - CO/Station Configuration .................
  • Page 7 Tables Tables Extension Boards ..............................1-7 CO Interface Boards ............................1-8 Add-on Boards ..............................1-10 System Capacity ..............................2-3 System Card Description ..........................2-4 System Capacity ..............................2-6 Environment Specification ..........................2-7 Loop Limits ................................2-7 FCC Registration Numbers ..........................2-7 Electrical Specifications ............................
  • Page 8 Tables Flash Rates ................................4-5 Key Telephones ..............................4-6 Single Line Interface Board (SLIB) w/MSGU or SLIBE/SLIBC w/MSGU48 ......... 4-7 DSS/BLF Console ..............................4-7 Loop Start CO Interface Board (LCOB) ......................4-8 PRI/BRI ISDN and T1 ............................4-8 Master Processor Board (MPB) ........................4-9 Modem Unit (MODU) ............................

  • Page 9: Introduction

    Introduction This manual provides the information necessary to operate and maintain the System. The described features are based on the current software release. If any of these features do not work on your system, call your sales representative. This chapter describes and illustrates the components that may be used with the System.
  • Page 10 N O T E S » » » » » » » » » » » » » »...

  • Page 11: Product Description

    Product Description Chapter 1 - Introduction Product Description Introduction Digital Key Telephone System is a hybrid Key Telephone System, designed to meet the telecommunication needs of medium or large sized business offices. System incorporates state of the art digital technology for command processing and voice switching, utilizing a Pulse Code Modulation/Time Division Multiplexing (PCM/TDM, “A”...

  • Page 12: Key Service Unit

    Product Description Chapter 1 - Introduction Key Service Unit The Key Service Unit (KSU) is a metal frame cabinet designed for wall or rack mounting. It contains a backplane with connectors that include a PSU slot, 9 universal slots, an MPB slot, an LMU slot, a RAU slot, and PFTU and RGU connectors.

  • Page 13: Power Supply Unit

    Product Description Chapter 1 - Introduction There are nine universal slots in the MB (slots 0-8). Any kind of peripheral card can be installed in the universal slot, but a peripheral card that contains a CPU cannot be installed in Slot 8 of Cabinet 0 (T1, PRIB, BRIB, VOIP, LCOBC, SLIBC).

  • Page 14: Miscellaneous Board

    Product Description Chapter 1 - Introduction MPB2 The MPB2, incorporates the system's RAM, master clock, 1 external MOH port, 1 external paging port, 2 RS-232C ports, and the system's PCM voice processing and main micro-processor. The microprocessor is a 32-bit high speed “RISC” CPU which receives and transmits signaling information from/to other PCBs, controls feature activation, and PCM time-slot interchange.

  • Page 15: Extension Boards

    Product Description Chapter 1 - Introduction Extension Boards Several types of extension boards are capable of supporting various types of telephones as follows: Table 1-1: Extension Boards Board Name Function DTIB12 Provides 12 Digital Telephone interfaces DTIB24 Provides 24 Digital Telephone interfaces ETIB Provides 12 Analog Telephone interfaces SLIB...

  • Page 16: Co Interface Boards

    Product Description Chapter 1 - Introduction CO Interface Boards The types of CO Interface boards are listed in the table and narrative that follow. Table 1-2: CO Interface Boards Board Name Function DIDB Provides 4 Direct Inward Dial Lines LCOB Provides 6 Loop Start CO Lines LCOBC Provides 8 Loop Start CO Lines with Caller ID...
  • Page 17 Product Description Chapter 1 - Introduction Loop Start CO Line Interface Board The Loop Start CO Line Interface Board (LCOB) provides Loop Start CO Lines which support pulse/DTMF signal. Each interface contains ring and loop current detection circuits, Analog-to- Digital and Digital-to-Analog conversions, and pulse and ground flash signaling circuits. The LCOB contains LEDs to indicate the in use status of each CO Line.

  • Page 18: Add-On Boards

    1-10 Product Description Chapter 1 - Introduction Basic Rate Interface Board The Basic Rate Interface Board (BRIB) interface provides four Basic Rate Interface circuits. Each circuit is comprised of two bearer (64Kbps each) and one data (16Kbps) channels (2B+D). When a BRIB is programmed into the system, the system interprets all B channels as trunks.
  • Page 19 Product Description 1-11 Chapter 1 - Introduction Message Waiting Unit The message waiting unit (MSGU) provides a message waiting light indication on single line telephones. One MSGU can be installed on each SLIB (required if message wait indication is needed). One or two MSGU48s can be installed on each SLIBE or SLIBC (required if message wait indication is needed).
  • Page 20 1-12 Product Description Chapter 1 - Introduction...

  • Page 21: System Specifications

    System Specifications This chapter describes the hardware used by the system and lists the specifications for each component.
  • Page 22 N O T E S » » » » » » » » » » » » » »...

  • Page 23: System Capacities

    System Capacities Chapter 2 - System Specifications System Capacities The following tables and charts describe system capacities and display the configuration flexibility of the system. The KSU contains a PSU slot, nine universal slots, one MPB slot, one LMU slot, one RAU slot, and PFTU and RGU connectors.

  • Page 24: System Components

    System Components Chapter 2 - System Specifications System Components This table shows the slot positions for each card that can be installed in the System. Table 2-2: System Card Description Part Number of Slot Board Description Number Time Slots Position 8031-41 BRIB 1-7 or 0-7...
  • Page 25 System Components Chapter 2 - System Specifications Table 2-2: System Card Description Part Num- Number of Slot Board Description Time Slots Position 3030-10 MPB1 Program Module Unit, 4 MB ROM 3030-20 MPB2 Program Module Unit, 8 MB ROM 8031-40 PRIB 1-7 or 0-7 Primary Rate Interface Board 3071-10...

  • Page 26: System Configuration Tables

    System Configuration Tables Chapter 2 - System Specifications System Configuration Tables Table 2-3: System Capacity Capacity Item Account Codes Number of digits per account code Up to 12 unverified digits Number of Account Codes- Unverified Unlimited Number of Account Codes - Verified 250 Account Codes ACD Groups Groups...

  • Page 27: Environment Specification

    System Configuration Tables Chapter 2 - System Specifications Table 2-3: System Capacity MPB1 MPB2 Stations Analog Stations 96 maximum 252 maximum Digital Telephones No more than 96 stations are Single Line Telephones supported per Cabinet. UCD Groups Groups Software supports up to 8 Groups Members Software supports up to 8 stations in each Group RAN Announcements...

  • Page 28: Electrical Specifications

    System Configuration Tables Chapter 2 - System Specifications Table 2-7: Electrical Specifications Item Specification Power Supply AC Voltage Input 120 or 220 +/- 10% Volt AC @48-63Hz AC Power 350W AC Input Fuse 5.0 amp @ 220Volt AC DC Output Voltage + 5V @ 10A, - 5V @ 1.5A, + 30V @ 8.4A Battery Backup Input Voltage...

  • Page 29: Dialing Specifications

    System Configuration Tables Chapter 2 - System Specifications Table 2-8: Dialing Specifications Item Specification DTMF Dialing Frequency Deviation Less than +/-1% Rise Time Maximum 3ms Duration of DTMF Signal Minimum 75ms Interdigit Time Minimum 75ms Pulse Dialing Pulse Dialing Rate 10 or 20 pps Pulse Break/Make Duration 60/40% or 67/33%...

  • Page 30: Electronic Telephone Audible Signals

    2-10 System Configuration Tables Chapter 2 - System Specifications Table 2-11: Electronic Telephone Audible Signals Signal Duration Type of Signal Frequency (in seconds unless otherwise indicated) Electronic Telephone Signals Incoming CO Line 440+480 0.4 on/0.4 off/0.4 on/2.0 off; Repeated Intercom Tone Ringing 440+480 0.8 on/2.4 off;...
  • Page 31 System Configuration Tables 2-11 Chapter 2 - System Specifications Table 2-12: Single Line Audible Signals Signal Duration Type of Signal Frequency (in seconds unless otherwise indicated) Single Line Signals Incoming CO Line 20Hz 90 VAC 2.0 on/4.0 off; Repeated Intercom Tone Ringing 20Hz 90 VAC 1.0 on/0.2 off/1.0 on/4.0 off;...

  • Page 32: Digital Station Visual Signals - Co Line Buttons

    2-12 System Configuration Tables Chapter 2 - System Specifications Table 2-13: Digital Station Visual Signals - CO Line Buttons Feature/Function Flash Rate LED Color Incoming CO Ringing 60 ipm double wink Transferred CO Ringing 120 ipm Flash CO Line Recalling 480 ipm Flutter System HOLD 60 ipm double wink...

  • Page 33: Digital Station Visual Signals - Feature/Function Buttons

    System Configuration Tables 2-13 Chapter 2 - System Specifications Table 2-15: Digital Station Visual Signals - Feature/Function Buttons Feature/Function Flash Rate LED Color Call Forward (active) Steady Message Wait (active) Steady Camp On (active) 120 ipm Flash Call Back (active-initiator) 120 ipm Flash CO Line Queue (active) 480 Flutter...

  • Page 34: Voice Mail Confidence Tones

    2-14 System Configuration Tables Chapter 2 - System Specifications Table 2-17: Signals to Calling Station (Digital Station) Sound in Hz Occurrence - Cadence Feature (Indication) (in seconds unlessotherwise indicated) Station Intercom Ring Back Tone 1215/1471 1.0 on/2.8 off; Repeated Intercom Call Announce 0.2 on/.24 off;...

  • Page 35: System Installation

    System Installation This chapter provides the basic system installation and wiring instructions for the as well as how to install the optional cards and interface units.
  • Page 36 N O T E S » » » » » » » » » » » » » »...

  • Page 37: Introduction

    Introduction Chapter 3 - System Installation Introduction As with any sophisticated communications device, installation of the requires the care and forethought of a competent technician. To assure easy servicing and reliable operation, several factors must be considered when planning the system installation. The installation consists of these major steps: Site Preparation KSU and Power Supply (PS) Installation...

  • Page 38: Backboard Installation

    Site Preparation Chapter 3 - System Installation Accessibility -- The location should have adequate accessibility, space, and lighting for future servicing and should consider the need for future expansion. Hazard Protection -- The system should be located in an area that is protected from flooding, flammable materials, excessive dust and vibration.

  • Page 39: Ksu Installation

    KSU Installation Chapter 3 - System Installation KSU Installation Key Service Unit (KSU) consists of Cabinet 0 and optional Cabinets 1 and 2. The basic exterior of the System is shown in Figure 3-1 Mounting Cabinet 0 Cabinet 0 is a metal frame cabinet designed for wall mounting. Use the mounting template provided with the Cabinet to mark the location for the screws to mount the Cabinet.

  • Page 40: Mounting Cabinet 1 And Cabinet 2

    KSU Installation Chapter 3 - System Installation The Cabinet is mounted with four #10 or larger, 1 ½ inch or longer screws. 1. Drill pilot holes in the locations marked, insert the screws and tighten, leaving about ½ inch exposed. 2.
  • Page 41 KSU Installation Chapter 3 - System Installation Figure 3-3: Connecting Cabinet 0 and Cabinet 1...
  • Page 42 KSU Installation Chapter 3 - System Installation Figure 3-4: Mounting Cabinets 0, 1, & 2...

  • Page 43: Ksu Grounding

    KSU Installation Chapter 3 - System Installation KSU Grounding To ensure proper system operation and for safety purposes, a good earth ground is required. A metallic cold water pipe usually provides a reliable ground. Carefully check that the pipe does not contain insulated joints that could isolate the ground path. If insulated joints exist, another earth ground source must be used or, if allowed, the joints may be bridged.

  • Page 44: Power Line Surge Protection

    3-10 KSU Installation Chapter 3 - System Installation Power Line Surge Protection The AC outlet should be equipped with an additional power line transient surge protection device. Systems using such devices are more resistant to damage from power line surges than unprotected systems.

  • Page 45: Optional Mounting Racks

    KSU Installation 3-11 Chapter 3 - System Installation Optional Mounting Racks Mounting Rack (Floor Model) 1. To install on the floor, use the optional foot. 2. To install the second or third Cabinets, use the screws provided to connect them as in Figure 3-6 3.

  • Page 46: Optional Rack

    3-12 KSU Installation Chapter 3 - System Installation Optional Rack (Cabinet Model) 1. To mount rack, use the optional BRK (Bracket for installation on the rack). Usable rack is the standard 19” rack. Any 19” open rack can be used. 2.

  • Page 47: Ring Generator Unit Installation

    Ring Generator Unit Installation 3-13 Chapter 3 - System Installation Ring Generator Unit Installation The Ring Generator Unit (RGU3) is needed if a SLIB is to be installed in a Cabinet. The RGU3 provides ring voltage and a Message Wait Source. A cable for connecting the RGU3 and KSU is provided.

  • Page 48: Pcb Installation

    3-14 PCB Installation Chapter 3 - System Installation Before Installation -- Ensure that the AC plug connected to Cabinet 0 is NOT plugged into the AC outlet. 1. Place the PSU in the left-most slot in Cabinet 0, aligning the card guides with the PSU PCB and PSU frame flanges.

  • Page 49: Main Processing Board Installation

    Main Processing Board Installation 3-15 Chapter 3 - System Installation Removing a PCB Reverse the Inserting a PCB procedure. Installation method of the PCB is shown in Figure 3-9 There is a ground tab located on the top and bottom of each PCB toward the front end of the card.
  • Page 50 3-16 Main Processing Board Installation Chapter 3 - System Installation DIP Switch Positions (SW3) The MPB also has an eight-position DIP switch, SW3. The default setting is: All ON position. The function of each switch position is as follows: Table 3-2: Dip Switch Settings (SW3) Switch Function RESERVED...

  • Page 51: Program Module Unit

    Main Processing Board Installation 3-17 Chapter 3 - System Installation Paging (MPB2 only) Music on Hold (MPB2 only) Port 5 (MPB2 only) MODU Port 1 LEDs Database Default Switch Reset Button Port 2 Ethernet Jack (MPB2 only - Future Use) Figure 3-10: MPB, PMU, and MODU Configuration Program Module Unit The Program Module Unit (PMU) is installed on the MPB and contains the software used by...

  • Page 52: Modem Unit

    3-18 Main Processing Board Installation Chapter 3 - System Installation Installing the PMU 1. Unpack the PMU from its antistatic conductive bag. 2. Locate the CN8 and CN9 connectors on the MPB. Locate the CN1 and CN9 connectors on the PMU. 3.

  • Page 53: Miscellaneous Interface Unit Installation

    Miscellaneous Interface Unit Installation 3-19 Chapter 3 - System Installation Figure 3-12: LMU2 Board Configuration Miscellaneous Interface Unit Installation The Miscellaneous Interface unit (MISB) contains an External Music port (MOH/BGM), an External paging port, and four dry contacts. Optionally, the MISB is equipped with two serial interface ports by installing the Serial Interface Unit (SIU) daughter board.

  • Page 54: Misb Wiring

    3-20 Miscellaneous Interface Unit Installation Chapter 3 - System Installation Table 3-4: MISB Wiring Pair PIN # Color Description Pair PIN # Color Description WH/BL RELAY1R BK/BN BL/WH RELAY1T BN/BK WH/OR RELAY2R BK/SL OR/WH RELAY2T SL/BK WH/GN RELAY3R YL/BL GN/WH RELAY3T BL/YL WH/BN...

  • Page 55: Serial Interface Unit

    Miscellaneous Interface Unit Installation 3-21 Chapter 3 - System Installation Serial Interface Unit The Serial Interface Unit (SIU) board is used for SMDR printout and caller ID. The system supports up to 4 Serial Interface circuits, 2 circuits on the MPB and an additional 2 circuits on the SIU board (ports 3 and 4).

  • Page 56: Co/Pbx Connections

    3-22 CO/PBX Connections Chapter 3 - System Installation CO/PBX Connections There are four types of analog CO/PBX Line interface boards available. These boards include the Loop Start CO Line Interface Boards (LCOB, LCOBE, and LCOBC) and the Direct Inward Dial Interface Board (DIDB).
  • Page 57 CO/PBX Connections 3-23 Chapter 3 - System Installation DTRU4 to LCOBE or LCOBC 1. Unpack the DTRU4 module from its antistatic conductive bag. 2. Locate the CN1 and CN2 connectors on the DTRU4 module. 3. Locate the CN1 and CN2 connectors on the LCOBE. 4.
  • Page 58 3-24 CO/PBX Connections Chapter 3 - System Installation Figure 3-16: LCOBE & LCOBC w/DTRU4 Installation...

  • Page 59: Lcob Wiring

    CO/PBX Connections 3-25 Chapter 3 - System Installation Table 3-5: LCOB Wiring LCOB Connector LCOB Designation Connector Pin # Tip 1 Ring 1 Tip 2 Ring 2 Tip 3 Ring 3 Tip 4 Ring 4 Tip 5 Ring 5 Tip 6 Ring 6...
  • Page 60 3-26 CO/PBX Connections Chapter 3 - System Installation Pair PIN # Color Description Pair PIN # Color Description WH/BL Ring 1 BK/GN BL/WH Tip 1 GN/BK WH/OR Ring 2 BK/BN OR/WH Tip 2 BN/BK WH/GN Ring 3 BK/SL GN/WH Tip 3 SL/BK WH/BN Ring 4...

  • Page 61: Did Interface Board

    CO/PBX Connections 3-27 Chapter 3 - System Installation DID Interface Board The Direct Inward Dial Interface Board (DIDB) provides four (4) analog DID CO interface ports. The DIDB can be optionally equipped with a DTMF Receiver Unit (DTRU) daughter board to detect DTMF tones.

  • Page 62: Digital Co/Pbx Line Interface Boards

    3-28 CO/PBX Connections Chapter 3 - System Installation CON2 DTRU CON1 Figure 3-17: DIDB w/DTRU Installation Digital CO/PBX Line Interface Boards Digital CO/PBX line interface boards include the T1 interface board (T1IB), primary rate interface board (PRIB), basic rate interface board (BRIB), and Voice over internet protocol (VOIP) card.

  • Page 63: T-1 Ordering Information

    CO/PBX Connections 3-29 Chapter 3 - System Installation Table 3-6: T-1 Board LEDs LED # Meaning Function IN USE At least one of the 24 circuits is in use. T1IB is in Red alarm due to any alarm. H/W TEST Normal call processing is not available.
  • Page 64 3-30 CO/PBX Connections Chapter 3 - System Installation This board supports standard D4 framing format with robbed bit signaling. Extended Super Frame (ESF) format is also supported. The board requires an external CSU unit. The T1 board can accept two DTRU4 units in a daughter board type arrangement. Each unit has 4 DTMF Receivers installed on it.
  • Page 65 CO/PBX Connections 3-31 Chapter 3 - System Installation Table 3-10: Call Routing Display Format Route Type of Format Found Display ICLID ICLID ANI number placed in the 14-character number field, the DNIS number followed by the name programmed in ICLID translation table placed in the 24-character name field.
  • Page 66 3-32 CO/PBX Connections Chapter 3 - System Installation 4. Position one of the DTRU4 modules so that the CN2 and CN1 connectors align with the CN8 and CN9 connectors on the T1IB respectively. 5. Push the DTRU4 module onto these connectors to seat it securely. 6.

  • Page 67: Prib Ordering Information

    CO/PBX Connections 3-33 Chapter 3 - System Installation The PRIB accepts two DTRU4 boards. Table 3-13: PRIB Ordering Information PRIB Ordering Information Framing Line Coding B8Zs National ISDN NI-2 Table 3-14: Telco to PRIB Interconnect Diagram - Pin Connections Telco PRIB RJ45 DB15 Female Pin #...

  • Page 68: Brib Ordering Information

    3-34 CO/PBX Connections Chapter 3 - System Installation 7. Push the DTRU4 module onto these connectors to seat it securely. Figure 3-19: PRIB w/DTRU4 Module Installation The PRIB is offered as a stand-alone card or as a kit which includes the PRIB, CSU, and cables. Basic Rate Interface Board The Basic Rate Interface Board (BRIB) interface provides four Basic Rate Interface circuits.
  • Page 69 CO/PBX Connections 3-35 Chapter 3 - System Installation Installation 1. Insert the BRIB card(s) into the desired card slot. Up to seven BRIB cards can be installed in Cabinet, with a maximum of 18 per system. If installing a single BRIB, set switch 4 on SW2 to the ON position. If multiple BRIB cards are being installed, set switch 4 on SW2 to the ON position on the first card and switch 4 on SW2 on all other cards to the OFF position.
  • Page 70 3-36 CO/PBX Connections Chapter 3 - System Installation Table 3-16: Bandwidths 2 Ports 4 Ports 6 Ports 8 Ports Recommended 512K 640K Minimum 256K 256K 512K 512K Note: Assumes network latency is below 120 ms LEDs VoIP Card Reset Button VoIP Module Service Switch Figure 3-21: VoIP Card with One VoIP Module Installed...
  • Page 71 CO/PBX Connections 3-37 Chapter 3 - System Installation VoIP Firmware Figure 3-22: VoIP Card - No VoIP Modules Installed Figure 3-23: Connection Side of VoIP Module (Closeup)

  • Page 72: Isdn And T1 Clocking

    3-38 CO/PBX Connections Chapter 3 - System Installation ISDN and T1 Clocking When combining BRIB, PRIB, and T1 cards in one KSU, specific settings and cabling are important for proper clocking. The Phase Lock Loop circuitry within the MPB synchronizes the clocking from the Central Office to the clocking of the KSU.
  • Page 73 CO/PBX Connections 3-39 Chapter 3 - System Installation (1) PRIB and (1) BRIB PRIB BRIB Sw2 On Switch 4, SW2 On Install with the cable and set both PRIB and BRIB switches to the enable position (ON). (1) T1IB and (1) BRIB T1IB BRIB SW3 On...
  • Page 74 3-40 CO/PBX Connections Chapter 3 - System Installation The clock cable should be connected to the OUT position on the connector on the PRIB1. The clock cable should be connected to the IN position on PRIB2. SW2 of the PRIB1 and PRIB2 should be placed in the ON position.
  • Page 75 CO/PBX Connections 3-41 Chapter 3 - System Installation (3) T1IBs and (2) BRIBs T1IB1 T1IB2 T1IB3 BRIB1 BRIB2 SW3 On SW3 Off SW3 Off Switch 4, SW2 Off Switch 4, SW2 Off The clock OUT cable from T1IB1 should be connected to the clock IN cable of the T1IB2 and the clock OUT cable from T1IB2 should be connected to the clock IN cable of T1IB3.
  • Page 76 3-42 CO/PBX Connections Chapter 3 - System Installation Set Clock Source Switch to PRI/BRI or to T1 Figure 3-24: Case 1 of Clock Chain...
  • Page 77 CO/PBX Connections 3-43 Chapter 3 - System Installation Figure 3-25: Case 2 of Clock Chain...
  • Page 78 3-44 CO/PBX Connections Chapter 3 - System Installation Figure 3-26: Case 3 of Clock Chain...
  • Page 79 CO/PBX Connections 3-45 Chapter 3 - System Installation Figure 3-27: Case 4 of Clock Chain...

  • Page 80: Station Connections

    3-46 Station Connections Chapter 3 - System Installation Station Connections The system can be equipped with any combination of the six station boards; DTIB12, DTIB24, ETIB, SLIB, SLIBE, and SLIBC. The station interface boards can be installed in any universal card slot in the Cabinets.

  • Page 81: Etib Wiring

    Station Connections 3-47 Chapter 3 - System Installation Table 3-18: ETIB Wiring Pair PIN # Color Description Pair PIN # Color Description WH/BL VT-1 CKT1 BK/GN VT-7 CKT7 BL/WH VR-1 GN/BK VR-7 WH/OR DT-1 BK/BN DT-7 OR/WH DR-1 BN/BK DR-7 WH/GN VT-2 CKT2...

  • Page 82: Electronic Telephone Interface Board (Etib)

    3-48 Station Connections Chapter 3 - System Installation Figure 3-28: Electronic Telephone Interface Board (ETIB)

  • Page 83: Single Line Interface Board

    Station Connections 3-49 Chapter 3 - System Installation Single Line Interface Board The single line interface board (SLIB) provides the interface to six 2500-type telephones. The SLIBE and SLIBC provide the interface to twelve 2500-type telephones. The SLIB signals interface with industry-standard ringers and message waiting lights. Three RJ11 connectors are mounted on the SLIB and an industry standard RJ21-type female connector is mounted on the front edge of the PCB for connection to the station interfaces.
  • Page 84 3-50 Station Connections Chapter 3 - System Installation SLIB Connector Connector Pin # 3M Connection 6M Connection Tip 6 Tip 6 Ring 6 Ring 6 Tip 5 Tip 5 Ring 5 Ring 5 Tip 4 Tip 4 Ring 4 Ring 4 Tip 3 Tip 3 Ring 3...

  • Page 85: Slibe & Slibc Wiring

    Station Connections 3-51 Chapter 3 - System Installation Table 3-20: SLIBE & SLIBC Wiring Pair PIN # Color Description Pair PIN # Color Description WH/BL Ring 1 BK/GN BL/WH Tip 1 GN/BK WH/OR Ring 2 BK/BN OR/WH Tip 2 BN/BK WH/GN Ring 3 BK/SL...
  • Page 86 3-52 Station Connections Chapter 3 - System Installation DTRU4 to SLIBE or SLIBC 1. Unpack the DTRU module from its antistatic conductive bag. 2. Locate the CN1 and CN2 connectors on the DTRU4 module. 3. Locate the CN1 and CN2 connectors on the SLIB. 4.
  • Page 87 Station Connections 3-53 Chapter 3 - System Installation CO to SLT Call via a T1 Trunk: 1. Access the specific trunk type above. 2. Hookflash, dial 638 6 on the keypad, then hookflash again. 3. Hang up. SLT to SLT Call: 1.
  • Page 88 3-54 Station Connections Chapter 3 - System Installation CON2 DTRU CON1 MSGU Figure 3-29: SLIB w/MSGU and DTRU Module Installation...

  • Page 89: Slibe & Slibc W/Msgu And Dtru4 Module Installation

    Station Connections 3-55 Chapter 3 - System Installation Figure 3-30: SLIBE & SLIBC w/MSGU and DTRU4 Module Installation...

  • Page 90: Digital Telephone Interface Board

    3-56 Station Connections Chapter 3 - System Installation Digital Telephone Interface Board The Digital Telephone Interface Board (DTIB) provides digital voice and data communications to/from digital telephones. An industry standard RJ21 type female connector is mounted on the front edge of the PCB for connection to the station interfaces.

  • Page 91: Dtib Wiring

    Station Connections 3-57 Chapter 3 - System Installation Table 3-21: DTIB Wiring Pair PIN # Color Description Pair PIN # Color Description WH/BL DATA-R 1 BK/GN DATA-R 13 BL/WH DATA-T 1 GN/BK DATA-T 13 WH/OR DATA-R 2 BK/BN DATA-R 14 OR/WH DATA-T 2 BN/BK...

  • Page 92: Digital Telephone Interface Board (Dtib)

    3-58 Station Connections Chapter 3 - System Installation DTIB12 DTIB24 Figure 3-31: Digital Telephone Interface Board (DTIB)

  • Page 93: System Wiring

    System Wiring 3-59 Chapter 3 - System Installation System Wiring Battery Backup Wiring Installation The system can be equipped to operate from external batteries if local AC power fails. The backup batteries are connected to the strip connector on the front of the PSU as shown: 24VDC Blue Battery...

  • Page 94: Rs-232C Wiring On Mpb And Siu

    3-60 System Wiring Chapter 3 - System Installation RS-232C Wiring on MPB and SIU The MPB1 contains one and the MPB2 contains two standard RS-232C interfaces (SMC1 is port 1 on MPB1 and MPB2; UART is port 5 on MPB2 only). The SIU on the MISB contains two standard RS-232C interfaces (port 3 and port 4).

  • Page 95: Misb Wiring

    System Wiring 3-61 Chapter 3 - System Installation MISB Wiring The MISB has connections for 2 music sources, 2 external page zones and 4 relay contact controls. The MISB connections are made by the 25-pair connector. The wiring connections for the 25-pair cable are identified in Table 3-4 on page 3-20.

  • Page 96: Station Wiring

    3-62 System Wiring Chapter 3 - System Installation MISB GN/YL External YL/GN Switch RJ21-type Connector Figure 3-36: External Switch / Alarm Wiring Station Wiring Station interface boards (DTIB24, ETIB, SLIB12) includes a 25-pair connector for station wiring to the ports on the board. The following provides details on the interconnection of each type of station interface board and the station jack.

  • Page 97: Single Line Telephone Wiring

    System Wiring 3-63 Chapter 3 - System Installation Electronic Keyset and Terminal Wiring Wiring from the ETIB to station jack requires two pairs of wire. The first pair provides the audio or voice path, the second is for signaling or data path. The DATA pair is polarity sensitive.

  • Page 98: Wall Mounting The Electronic Key Telephone

    3-64 Wall Mounting the Electronic Key Telephone Chapter 3 - System Installation Power Failure Transfer Unit Wiring The Power Failure Transfer Unit (PFTU) is wired from the 25-pair connector to the MDF, cross connected to the CO Line inputs from the telephone company, to the CO Line inputs of the system, and to Power Failure SLTs.

  • Page 99: Wall Mounting The Digital Key Telephone

    Wall Mounting the Digital Key Telephone 3-65 Chapter 3 - System Installation Figure 3-41: Electronic Key Telephone Wall Mounting Wall Mounting the Digital Key Telephone To wall mount the Digital Key Telephone, it is necessary to use the Wall Mount bracket and one standard-type jack assembly designed for normal wall hanging applications.

  • Page 100: Digital Key Telephone Wall Mounting

    3-66 Wall Mounting the Digital Key Telephone Chapter 3 - System Installation 4. Match the two key hole slots on the base plate with the lugs on the 630-A type jack. Align the modular connector and slide the telephone into place. 5.

  • Page 101: Headset Installation

    Headset Installation 3-67 Chapter 3 - System Installation Headset Installation Electronic/Digital Key Telephones have been designed to operate with industry standard electret mic compatible modular headset adapters and operator headsets. To modify an Electronic/Digital Key Telephone to support an external headset: 1.
  • Page 102 3-68 Caller ID Interface Unit Installation Chapter 3 - System Installation 1480-00 Switch Settings 1440-00 Switch Settings Refer to the 1480 or 7480 Manual to confirm the proper switch settings. Module CO LINES Module RS-232 ICLID ICLID Interface Interface Unit Unit Module RS-232...

  • Page 103: Maintenance And Troubleshooting

    Maintenance and Troubleshooting This chapter is provided as a guideline in isolating and resolving functional problems that may be encountered as a result of improper use or component failure of the XTS. Other failures, such as no dial tone from the central office, must also be considered as an overall troubleshooting procedure.
  • Page 104 N O T E S » » » » » » » » » » » » » »...

  • Page 105: System & Database Check

    System & Database Check Chapter 4 - Maintenance and Troubleshooting System & Database Check System operation should be verified as per the programmed customer database once all customer database programming has been completed. A hard copy of the customer database can be printed from the system and should be kept on-site and up to date for future reference.

  • Page 106: Telephone Troubleshooting

    Telephone Troubleshooting Chapter 4 - Maintenance and Troubleshooting Telephone Troubleshooting This section discusses general functions on a variety of key telephones available for use on the system. It is assumed that basic troubleshooting skills in the identification and resolution of basic problems are already possessed (e.g.

  • Page 107: Dss Led/Button Test

    Telephone Troubleshooting Chapter 4 - Maintenance and Troubleshooting Table 4-1: Flash Rates Button Type Steady Flash Flash Double Wink Flash Flutter Flash Flutter Flash Flash Flutter Double Flash Double Wink Double Flash 2. Press the dial pad keys to display an LCD message that indicates which digit was pressed. Depressing the H-T-P switch from one position to another displays one the following words: H_POS, T_POS, or P_POS.

  • Page 108: Peripheral Cards And Components

    Peripheral Cards and Components Chapter 4 - Maintenance and Troubleshooting Peripheral Cards and Components The system can be equipped with various types of peripheral cards and components. Key Telephones The multi-line key telephones give both audible and visual indications of specific information in the telephone system.

  • Page 109: Single Line Telephones

    Peripheral Cards and Components Chapter 4 - Maintenance and Troubleshooting Single Line Telephones The SLIB allows 2500-type Single Line Telephones to be connected to the telephone system. Table 4-3: Single Line Interface Board (SLIB) w/MSGU or SLIBE/SLIBC w/MSGU48 Problem Possible Solutions Ensure a Ring Generator Unit (RGU) has No ringing to phone …...

  • Page 110: Co Line Card Functions

    Peripheral Cards and Components Chapter 4 - Maintenance and Troubleshooting CO Line Card Functions The Loop Start CO Interface Board provides loop start line interface from the Public Telephone Network to provide ringing and loop start flash. Table 4-5: Loop Start CO Interface Board (LCOB) Problem Possible Solutions Check wiring.

  • Page 111: System Functions

    Peripheral Cards and Components Chapter 4 - Maintenance and Troubleshooting System Functions The following functions are related to system resources and the common equipment boards controlling them. The Master Processor Board provides system central processing, real-time clock, digital (PCM) voice processing and gain control, feature control, customer database, system tone generation, and conference functions.

  • Page 112: Miscellaneous Interface Board (Misb)

    4-10 Peripheral Cards and Components Chapter 4 - Maintenance and Troubleshooting The Power Supply Unit (PSU) provides direct current power to the system in the form of +30VDC, +5VDC, and -5VDC. LEDs on the PSU in each cabinet show presence of each voltage type.

  • Page 113: Miscellaneous Functions

    Peripheral Cards and Components 4-11 Chapter 4 - Maintenance and Troubleshooting Miscellaneous Functions The following units are related to other system functions that are external to the KSU. The Ring Generator Unit (RGU) provides ringing voltages for Single Line Telephones. Each Cabinet supporting SLTs must have an RGU installed.

  • Page 114: Maintenance Access

    4-12 Maintenance Access Chapter 4 - Maintenance and Troubleshooting Maintenance Access Maintenance The Maintenance feature allows authorized personnel to survey system and slot configuration information. This feature may be accessed through a modem or data terminal connected to the RS-232C port on the MPB. The commands are entered from a keyboard. Basic Command Format -- All commands begin with a single character, such as: c, d, r, x.

  • Page 115: Remote Maintenance - System Configuration

    Maintenance Access 4-13 Chapter 4 - Maintenance and Troubleshooting System Configuration This illustratration shows the configuration of the System when the installer types d<space>s at the maint> prompt. maint>d s CAB/SLOT CARD CKTS SERV STAT BRD OPTS FW VER. --------- ---- ---- -----------...

  • Page 116: Remote Maintenance - Co/Station Configuration

    4-14 Maintenance Access Chapter 4 - Maintenance and Troubleshooting CO/Station Configuration This illustration shows what is printed out when the installer types d<space>s0 at the maint> prompt. Figure 4-3: Remote Maintenance - CO/Station Configuration STA (Station) FLEX-FIX-PORT Shows the flexible and fixed numbers that were assigned to each available port. TYPE Shows the type of telephone being used by a station.
  • Page 117 Maintenance Access 4-15 Chapter 4 - Maintenance and Troubleshooting This illustration shows what is printed out when the installer types d<space>s2 at the maint> prompt. maint> d s2 CAB/SLOT CARD CKTS SERV STAT BRD OPTS FW VER. --------- ---- ---- ----------- ---------- ---------...

  • Page 118: Event Trace Buffer Commands

    4-16 Maintenance Access Chapter 4 - Maintenance and Troubleshooting Event Trace Buffer The Event Trace Buffer is used to store and dump event traces (up to 30) that occur just prior to an System soft or hard restart. These can be reviewed by authorized personnel to aid in system troubleshooting.

  • Page 119: Monitor

    Maintenance Access 4-17 Chapter 4 - Maintenance and Troubleshooting The display will show the receiver number, cabinet location, card slot location, receiver status, and state of the receiver. maint> d r RCVR SLOT STAT USER ---- ---- ---- ---- IDLE IDLE IDLE IDLE...
  • Page 120 (Proper entry of the password will display the mon> prompt.) The Monitor feature is intended for use only under the guidance and instruction by authorized personnel from VODAVI Technical Support. Care and caution must be observed when using this feature as permanent damage to the software structure can occur.
  • Page 121 Maintenance Access 4-19 Chapter 4 - Maintenance and Troubleshooting Event Trace Mode The “t” command enables and disables the Trace mode in the System. While the trace mode is enabled, events for the trace selected are displayed in an event record on the monitor, printer, or PC connected to the System.

  • Page 122: Event Trace

    Trace is still enabled, the event records are displayed only after exiting the MONitor mode. The exit command format is: mon> x Unless instructed by personnel at Vodavi Technical Support, do not leave the trace mode enabled for extended periods of time.

  • Page 123: Flash Rom Software Update

    Flash ROM Software Update 4-21 Chapter 4 - Maintenance and Troubleshooting 1 3 1 9 0 4 3 0 5 0 0 2 0 0 8 0 2 0 0 0 2 f C 3 1 P R I p p R I N G I N G - R E M O T E I N F O 1 3 1 9 0 4 3 0 5 0 1 e 0 3 0 0 2 8 0 0 2 9 C 0 0 3 1 I N _ R I N G - I n f o 0 S 3 1 0 8 P A U L C A L L I N G...
  • Page 124 4-22 Flash ROM Software Update Chapter 4 - Maintenance and Troubleshooting 5. Type the remote admin password (3226vodavi = default password), then press <Enter>. will not echo the password. The following command options and system prompt will display: COMMAND DESCRIPTION ____________________ show baud rate download software using zmodem...
  • Page 125 Flash ROM Software Update 4-23 Chapter 4 - Maintenance and Troubleshooting After the upload is complete, the following messages will display: Upload succeeded! Please, wait until bank data programming is finished... Z-modem transfer completed... Uploaded software lies in bank 1... Do you want to switch the banks of flash ROM now (y/n)? 9.

  • Page 126: Voip Maintenance And Troubleshooting

    4-24 VOIP Maintenance and Troubleshooting Chapter 4 - Maintenance and Troubleshooting The following command options and system prompt will display: COMMAND DESCRIPTION ____________________ show baud rate download software using zmodem bank switching upload software using zmodem Ex it ? or h Help, Guide maint>swupdown>...
  • Page 127 VOIP Maintenance and Troubleshooting 4-25 Chapter 4 - Maintenance and Troubleshooting 4. At the maint> prompt, type d s4. (The 4 represents the slot where the VoIP card is located.) The following printout shows which COs are in and out of service. maint>d s4 SLOT BRD TYPE...

  • Page 128: Voip Configuration (Read All)

    : 102.38.56.1 Subnet Mask : 255.255.255.0 DNS Address : 165.243.17.15 MAC Address 00:40:5a:01:71:f6 Domain Name VODAVI.COM Vocoder G.723.1 Figure 4-13: VoIP Configuration (Read All) Select [r a] to access the following Read IP Address setting: IP Address : 102.38.56.1 root:\net>...
  • Page 129 VOIP Maintenance and Troubleshooting 4-27 Chapter 4 - Maintenance and Troubleshooting Trace Setting Mode -- From the main menu, select [t] to access the Trace Setting Mode. The following screen will display: COMMAND DESCRIPTION STATUS (Y=ON) ----------------------------------------- (N=Off) Trace all MP-PP Command MP-PP Event H.323 Command...

  • Page 130: Tracing A Voip Card Status Via Ksu Serial Port

    4-28 VOIP Maintenance and Troubleshooting Chapter 4 - Maintenance and Troubleshooting Ping followed by an IP address receives the following response: root:\p xxx.xxx.xxx.xxx Reply from xxx.xxx.xxx.xxx: bytes 32time<xxmsTTL=128 Reply from xxx.xxx.xxx.xxx: bytes 32time<xxmsTTL=128 Reply from xxx.xxx.xxx.xxx: bytes 32time<xxmsTTL=128 Reply from xxx.xxx.xxx.xxx: bytes 32time<xxmsTTL=128 Reply from xxx.xxx.xxx.xxx: bytes 32time<xxmsTTL=128 (A “reply from”...

  • Page 131: Hdlc Messages

    VOIP Maintenance and Troubleshooting 4-29 Chapter 4 - Maintenance and Troubleshooting Trace Message Description Field Descriptions: hhmmss:ms [x] [message-type:origin] messages 1. hhmmss:ms = Time of event hh = hours mm = minutes ss = seconds ms = milliseconds 2. [x] = Device index (CO) number 3.
  • Page 132 4-30 VOIP Maintenance and Troubleshooting Chapter 4 - Maintenance and Troubleshooting Table 4-18: H.323 Messages H.323 Message Descriptions RV_MAKE_CALL Make a new call with specified IP:Ext RV_EVT_CALL_STATE_CHANGED Reports changes in call state (dialtone, proceeding, alerting, etc.) RV_EVT_CALL_NEW_CHANNEL Reports that there has been a request to open an incoming channel RV_EVT_CHANNEL_PARAMETERS Specifies parameters for a new...

  • Page 133: Voip Troubleshooting Guide

    VOIP Maintenance and Troubleshooting 4-31 Chapter 4 - Maintenance and Troubleshooting VoIP Troubleshooting Guide Table 4-19: Troubleshooting Symptom Suggestion The channel lights flash Reseat the VoIP card, then reset the card. continuously in sequence … Also check slot assignment in Flash 24. The VoIP card is not responding or Reset the VoIP card.
  • Page 134 4-32 VOIP Maintenance and Troubleshooting Chapter 4 - Maintenance and Troubleshooting...
  • Page 135 Index Index Telephone Signals 2-10 Environment Specification 2-7 Add-On Boards 1-10 ETIB 3-46 Analog CO/PBX Line Interface Boards 3-23 Extension Boards 1-7 Backboard Installation 3-4 FCC Registration Numbers 2-7 Basic Rate Interface Board 1-10, 3-35 Flash ROM Software Update 4-21 BRIB 1-10, 3-35 Flash ROM Software Update Procedure 4-21 Caller ID...
  • Page 136 Index Message Waiting Unit 1-11 Interface Board 3-49 MISB 1-6, 3-19 Signals 2-11 Miscellaneous Board 1-6 Site Preparation 3-3 Miscellaneous Functions (testing) 4-11 SIU 1-11, 3-22 Miscellaneous Interface Unit Installation 3-19 Installation 3-22 Modem Settings,adjusting 3-52 Station Card Functions (testing) 4-11 Modem Unit 1-11, 3-18 System MODU 1-11, 3-18...
  • Page 137 Index Voice Over the Internet Protocol Card 1-9, 3-36 VOIP 1-9, 3-36 Maintenance and Troubleshooting 4-24 Voltage Selector Switch 3-13 Wall Mounting Digital Telephone 3-65 Electronic Telephone 3-64 Wiring Battery Back-Up 3-59 Electronic Keyset 3-63 LCOB 3-26 MISB 3-61 MISU 3-21 MPB and SIU RS232C Port 3-60 Power Failure Transfer 3-64 Single Line Telephone 3-63...
  • Page 138 Index...

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