Setup Confirmation; Calling The Maintenance; Calling The Center From The Administrator; Checking The Transmission Log - Konica Minolta bizhub 500 Service Manual
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10. SERVICE MODE
10.11.4 Setup confirmation
•
Follow the steps below to make sure that CS Remote Care has been properly set up.
1.
Call the Service Mode to the screen.
2.
Touch [CS Remote Care].
3.
Check to make sure that only selected item is displayed.
10.11.5 Calling the Maintenance
•
When CE starts maintenance, inputting the ID code of CE (seven digits: numbers which CE can identify.
They are controlled by the distributor.) will transmit the information to the Center side and tells that the main-
tenance has started. When the maintenance is finished, touching [Maintenance Complete] key will transmit
the information to the Center and tells that it is finished.
A. When starting the Maintenance
1.
Select Service Mode and touch [CS Remote Care].
2.
Touch [ID Code], and input ID Code.
3.
Touch [ID Coke].
* The Start key blinks while maintenance is being carried out.
B. When finishing the Maintenance
1.
Select Service Mode and touch [CS Remote Care].
2.
Touch [Maintenance Complete].
10.11.6 Calling the Center from the Administrator
•
When the CS Remote Care setup is complete, the administrator can call the CS Remote Care center.
1.
Select [Administrator Setting], and touch [System Connection].
2.
Touch [Admin. transmission].
3.
Press the Start key.
When the setup is not complete or another transmission is being carried out, the Admin. transmission key
will not be displayed, and the transmission is not available.
Note
• For transmitting data of the machine by calling the center on the specified date and time, refer to
the manual for CS Remote Care Center.
10.11.7 Checking the transmission log
•
The transmission log list will be output to be checked.
1.
Select [Service Mode] → [CS Remote Care], and touch [Detail setting].
2.
Touch [Communication Log Print].
3.
Load Tray 1 or Bypass tray with A4S paper.
4.
Press the Start key to output transmission log.
256
Confidential – for internal use only, do not distribute
Field Service Ver.2.0 Jan. 2007
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