Setup Confirmation; Calling The Maintenance; Calling The Center From The Administrator; Checking The Transmission Log - Konica Minolta Magicolor 8650 Service Manual

Field Service Ver. 2.0 Nov. 2007
10.13.4

Setup confirmation

• Follow the steps below to make sure that CS Remote Care has been properly set
up.
1. Call the Service Mode to the screen.
2. Select [CS Remote Care].
3. Check to make sure that only selected item is displayed.
10.13.5

Calling the maintenance

• When CE starts maintenance, inputting the ID code of CE (seven digits: numbers which
CE can identify. They are controlled by the distributor.) will transmit the information to the
Center side and tells that the maintenance has started. When the maintenance is fin-
ished, select [Maintenance Done] → [Start], press the Menu/Select key will transmit the
information to the center and tells that it is finished.
A. When starting the maintenance
1. Select [Service Mode] → [CS Remote Care].
2. Select [ID Code], and input ID Code.
3. Press the Menu/Select key.
* The Start key blinks while maintenance is being carried out.
B. When finishing the maintenance
1. Select [Service Mode] → [CS Remote Care].
2. Select [Maintenance Done] → [Start], and press the Menu/Select key.
10.13.6

Calling the center from the administrator

• When the CS Remote Care setup is complete, the administrator can call the CS Remote
Care center.
1. Select [System Settings] → [System Connection].
2. Select [CallRemoteCenter].
3. Press the Menu/Select key.
When the setup is not complete or another transmission is being carried out, the Call-
RemoteCenter key will not be displayed, and the transmission is not available.
NOTE
• For transmitting data of the machine by calling the center on the specified date
and time, refer to the manual for CS Remote Care center.
10.13.7

Checking the transmission log

• The transmission log list will be output to be checked.
1. Select [Service Mode] → [CS Remote Care] → [Detail Settings] → [Print Comm.Log].
2. Select 1-Sided Print or 2-Sided Print.
3. Load tray 1 or tray 2 with A4S paper.
4. Press the Menu/Select key to output transmission log.
Confidential – for internal use only, do not distribute
10. Service Mode
255