Konica Minolta bizhub 500 Service Manual
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Summary of Contents for Konica Minolta bizhub 500

  • Page 1 Confidential – for internal use only, do not distribute...
  • Page 2: Table Of Contents

    INDICATION OF WARNING ON THE MACHINE .............S-13 MEASURES TO TAKE IN CASE OF AN ACCIDENT ............S-15 Composition of the service manual ................. C-1 Notation of the service manual ..................C-2 bizhub 500/420/360 Main Body OUTLINE ........................1 MAINTENANCE......................7 ADJUSTMENT/SETTING ................... 167 TROUBLESHOOTING....................
  • Page 3 LU-201 OUTLINE ........................1 MAINTENANCE ......................3 ADJUSTMENT/SETTING ..................... 21 * For particulars, see the contents of LU-201. FS-510/PU-501/OT-601 OUTLINE ........................1 MAINTENANCE ......................5 ADJUSTMENT/SETTING ..................... 21 * For particulars, see the contents of FS-510/PU-501/OT-601. FS-511/RU-502 OUTLINE ........................1 MAINTENANCE ......................
  • Page 4: Safety And Important Warning Items

    Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, Konica Minolta Business Technologies, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT- trained service technicians.
  • Page 5: Safety Warnings

    [1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Konica Minolta brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
  • Page 6 SAFETY AND IMPORTANT WARNING ITEMS [2] POWER PLUG SELECTION In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.
  • Page 7 SAFETY AND IMPORTANT WARNING ITEMS [3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE Konica Minolta brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and CE from the risk of injury.
  • Page 8 SAFETY AND IMPORTANT WARNING ITEMS Connection to Power Supply WARNING • Check whether the product is grounded properly. If current leakage occurs in an ungrounded product, you may suffer electric shock while operating the product. Connect power plug to grounded wall outlet. Power Plug and Cord WARNING •...
  • Page 9 SAFETY AND IMPORTANT WARNING ITEMS Power Plug and Cord WARNING • Check whether dust is collected around the power plug and wall outlet. Using the power plug and wall outlet without removing dust may result in fire. • Do not insert the power plug into the wall outlet with a wet hand.
  • Page 10 SAFETY AND IMPORTANT WARNING ITEMS Installation Requirements Prohibited Installation Places WARNING • Do not place the product near flammable materials or vol- atile materials that may catch fire. A risk of fire exists. • Do not place the product in a place exposed to water such as rain.
  • Page 11 SAFETY AND IMPORTANT WARNING ITEMS Inspection before Servicing CAUTION • Before conducting an inspection, read all relevant docu- mentation (service manual, technical notices, etc.) and proceed with the inspection following the prescribed pro- cedure in safety clothes, using only the prescribed tools. Do not make any adjustment not described in the docu- mentation.
  • Page 12 SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Check the exterior and frame for edges, burrs, and other damages. The user or CE may be injured. • Do not allow any metal parts such as clips, staples, and screws to fall into the product. They can short internal circuits and cause electric shock or fire.
  • Page 13: Handling Of Consumables

    SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • When replacing a lithium battery, replace it with a new lith- ium battery specified in the Parts Guide Manual. Dispose of the used lithium battery using the method specified by local authority. Improper replacement can cause explosion.
  • Page 14 SAFETY AND IMPORTANT WARNING ITEMS Handling of Consumables WARNING • Never throw the used cartridge and toner into fire. You may be burned due to dust explosion. Handling of Service Materials CAUTION • Unplug the power cord from the wall outlet. Isopropyl alcohol and acetone are highly flammable and must be handled with care.
  • Page 15: Safety Information

    SAFETY INFORMATION SAFETY INFORMATION IMPORTANT NOTICE The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Admin- istration implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. This copier is certified as a "Class 1"...
  • Page 16: Indication Of Warning On The Machine

    SAFETY INFORMATION INDICATION OF WARNING ON THE MACHINE Caution labels shown below are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock. 50gap0e001na Confidential –...
  • Page 17 SAFETY INFORMATION 50gap0e002na CAUTION: • You may be burned or injured if you touch any area that you are advised by any caution label to keep yourself away from. Do not remove caution labels. And also, when the caution label is peeled off or soiled and cannot be seen clearly, replace it with a new caution label.
  • Page 18: Measures To Take In Case Of An Accident

    MEASURES TO TAKE IN CASE OF AN ACCIDENT MEASURES TO TAKE IN CASE OF AN ACCIDENT 1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage.
  • Page 19 MEASURES TO TAKE IN CASE OF AN ACCIDENT Blank Page Confidential – for internal use only, do not distribute S-16...
  • Page 20: Composition Of The Service Manual

    Composition of the service manual This service manual consists of the following sections and chapters: <Theory of Operation section> OUTLINE: System configuration, product specifications, unit configuration, and paper path COMPOSITION/OPERATION: Configuration of each unit, explanation of the operating system, and explanation of the control system This section gives, as information for the CE to get a full understanding of the product, a rough outline of the object and role of each function, the relationship between the electrical system and the mechanical system, and the timing of operation of each part.
  • Page 21: Notation Of The Service Manual

    Notation of the service manual A. Product name In this manual, each of the products is described as follows: (1) IC board: Standard printer (2) bizhub 500/420/360: Main body (3) Microsoft Windows 95: Windows 95 Microsoft Windows 98: Windows 98...
  • Page 22 Classification Load symbol Ex. of signal name Description Power to drive the motor CONT Drive signal DRV1 Motor DRV2 Drive signals of two kinds Drive signals (control signals) of three kinds DRV1 DRV2 DRV3 DRV A DRV A DRV B Drive signals (control signals) of four kinds Motor, phases A and B control signals DRV B...
  • Page 23 Classification Load symbol Ex. of signal name Description SG, S.GND, S_GND Signal ground Ground PG, P.GND Power ground Data carrier detection Serial input SOUT Serial output Data terminal operation available Signal ground (earth) Serial com- DSR, DSET Data set ready munication Transmission request signal Consent transmission signal...
  • Page 24 SERVICE MANUAL Field Service 500/420/360 Main body Confidential – for internal use only, do not distribute 2007.01 Ver. 2.0...
  • Page 25: Revision History

    Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 26 Periodically replacement parts list (bizhub 500/420) ....... . . 17...
  • Page 27 CONTENTS Field Service Ver.2.0 Jan. 2007 3.12.1 Replacing the feed roller/pick-up roller (tray 1) ........47 3.12.2 Replacing the separation roller assy (tray 1) .
  • Page 28 Field Service Ver.2.0 Jan. 2007 CONTENTS 6.1.2 Write section ............. 135 6.1.3 Developing unit .
  • Page 29 CONTENTS Field Service Ver.2.0 Jan. 2007 10.4.1 Charging Main Manual Adj........... . 191 10.4.2 Transfer Manual Adj..
  • Page 30 Field Service Ver.2.0 Jan. 2007 CONTENTS 10.9.4 Punch Resist Loop (PU) ........... . . 245 10.10Firmware Version .
  • Page 31 CONTENTS Field Service Ver.2.0 Jan. 2007 APPENDIX 14. PARTS LAYOUT DRAWING ............345 14.1 Main body .
  • Page 32 Field Service Ver.2.0 Jan. 2007 CONTENTS 17.7 LU 17.8 FS 17.8.1 FS-510/PU-501 17.8.2 FS-511 17.9 SD 17.10MT Confidential – for internal use only, do not distribute...
  • Page 33 CONTENTS Field Service Ver.2.0 Jan. 2007 Blank page Confidential – for internal use only, do not distribute viii...
  • Page 34: Outline

    [29] FAX multi line (ML-503) "6.4 Option counter" in Field Service bizhub 500/420/360 main body for details. Dehumidifier heater is set up as service part. Swedish punch kit G is for Europe only. Confidential – for internal use only, do not distribute...
  • Page 35 1. SYSTEM CONFIGURATION Field Service Ver.2.0 Jan. 2007 B. Configuration for optional device connection Note • Any combination other than those listed below is not available. Combinations for paper feeding Combinations for finishing Remarks DK-501/PC-202/PC-402 *1 OT-501 DK-501/PC-202/PC-402 *1 OT-501 JS-502 DK-501/PC-202/PC-402 *1 RU-502 + FS-511...
  • Page 36: Product Specifications

    Field Service Ver.2.0 Jan. 2007 2. PRODUCT SPECIFICATIONS 2. PRODUCT SPECIFICATIONS A. Type Type Desktop type Copying method Indirect electrostatic method Original stand Fixed Original alignment Left rear standard Photo conductor Sensitizing method Laser writing Paper feed trays Two trays 500 sheet x 2, 80g/m Bypass feed 150 sheet x 1, 80g/m...
  • Page 37 Horizontal magni- x 0.25 to x 4.00 (at the step of 0.1%) fication Warm-up time 60 seconds or less (bizhub 500) 30 seconds or less (bizhub 420/360) First copy out time 3.2 seconds or less (bizhub 500) 3.6 seconds or less (bizhub 420/360) Continuous copy speed 50 copies /min.
  • Page 38: Maintenance

    High quality paper of 106 to 210 g/m (thick paper) Standard specified paper Plain paper: Inch: Hammermill Tidal MP (20 lbs) Metric: Konica Minolta Original (80 g/m ), Konica Minolta Profi (80 g/m Recycle paper: Inch: Weyerhaeuser Recycled Laser Copy (20 lbs) Metric: Nautilus (80 g/m...
  • Page 39 2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Jan. 2007 Operating environment Temperature 10 to 30 °C Humidity 10 to 80%RH (with no condensation) Note • The information herein may be subject to change for improvement without notice. Confidential – for internal use only, do not distribute...
  • Page 40: Maintenance 1

    3. PERIODIC CHECK MAINTENANCE 3. PERIODIC CHECK Schedule 3.1.1 Main body (bizhub 500) / DF / PC / LU / FS / MT / SD / RU Guarantee period: 5 years or 2,250,000 prints Service item x 10,000 prints No. of...
  • Page 41: Main Body (Bizhub 420) / Df / Pc / Lu / Fs / Mt / Sd / Ru

    3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 3.1.2 Main body (bizhub 420) / DF / PC / LU / FS / MT / SD / RU Guarantee period: 5 years or 1,800,000 prints Service item x 10,000 prints No. of executions Maintenance 1 7 times...
  • Page 42: Main Body (Bizhub 360) / Df / Pc / Lu / Fs / Mt / Sd / Ru

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.1.3 Main body (bizhub 360) / DF / PC / LU / FS / MT / SD / RU Guarantee period: 5 years or 1,800,000 prints Service item x 10,000 prints No. of executions 22.5 67.5...
  • Page 43: Maintenance Item

    3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Maintenance item Note • For the replacement procedure of periodically replaced parts, see "3.5 Maintenance procedure of the external section" "3.15 Maintenance procedure of the fusing section". • The alcohol described in this section represents the isopropyl alchol. 3.2.1 Main body A.
  • Page 44 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Unit Description Quantity Implementation classification Materials classification Tools used Cleaning Check Lubrication Replacement Bypass tray Feed roller Alcohol/cleaning pad section Separation roller Alcohol/cleaning pad Fusing Fusing roller section 50GA5303 Fusing pressure roller 50GA5304 Fusing web 50GA-540...
  • Page 45 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 B. Maintenance 2 (Every 500,000 prints (bizhub500/420) / Every 450,000 prints (bizhub360)) Unit Description Quantity Implementation classification Materials classification Tools used Cleaning Check Lubrication Replacement Transfer/sep- Transfer/separation aration sec- unit tion 50GA-260 Fusing Fusing sensor assy section...
  • Page 46 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK D. Maintenance 4 (Every 1,250,000 prints (bizhub500/420) / Every 900,000 prints (bizhub360)) Unit Description Quantity Implementation classification Materials classification Tools used Cleaning Check Lubrication Replacement Registration Registration bearing /Rt section 26NA4536 Registration bearing /Lt 26NA4537 Loop roller 50GA3865...
  • Page 47 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 B. Maintenance 2 (Every 500,000 prints (bizhub500/420) / Every 450,000 prints (bizhub360)) Unit Description Quantity Implementation classification Materials classification Tools used Cleaning Check Lubrication Replacement Paper feed Pick-up roller Actual: 200,000 faces section 43445003 Feed roller...
  • Page 48 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.2.4 A. Maintenance 1 (Every 250,000 prints (bizhub500/420) / Every 225,000 prints (bizhub360)) Unit Description Quantity Implementation classification Materials classification Tools used Cleaning Check Lubrication Replacement Preparations Paper through check Paper feed Pick-up rubber Alcohol/cleaning pad section...
  • Page 49 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 3.2.6 A. Maintenance 1 (Every 250,000 prints (bizhub500/420) / Every 225,000 prints (bizhub360)) Unit Description Quantity Implementation classification Materials Tools used classification Cleaning Check Lubrication Replacement Preparations Paper through check Conveyance Each roller Alcohol/cleaning pad section Final check...
  • Page 50: Replacement Parts List

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Replacement parts list 3.3.1 Periodically replacement parts list (bizhub 500/420) Note • For the replacement procedure of periodically replaced parts, see "3.5 Maintenance procedure of the external section" "3.15 Maintenance procedure of the fusing section".
  • Page 51 (See P.5 in "Field Service DF-607") (See P.6 in "Field Service DF-607") (See P.7 in "Field Service PC-202 (bizhub 500/420/360)" / See P.7 in "Field Service PC-402 (bizhub 500/ 420/360)") (See P.4 in "Field Service PC-202 (bizhub 500/420/360)" / See P.4 in "Field Service PC-402 (bizhub 500/ 420/360)")
  • Page 52: Periodically Replacement Parts List (Bizhub 360)

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.3.2 Periodically replacement parts list (bizhub 360) Note • For the replacement procedure of periodically replaced parts, see "3.5 Maintenance procedure of the external section" "3.15 Maintenance procedure of the fusing section". •...
  • Page 53 (See P.5 in "Field Service DF-607") (See P.6 in "Field Service DF-607") (See P.7 in "Field Service PC-202 (bizhub 500/420/360)" / See P.7 in "Field Service PC-402 (bizhub 500/ 420/360)") (See P.4 in "Field Service PC-202 (bizhub 500/420/360)" / See P.4 in "Field Service PC-402 (bizhub 500/ 420/360)")
  • Page 54: Life Value

    3.4.1 Life value of materials Item Number of prints Remarks Drum 250,000 (bizhub 500/420) The life value is defined only by the number of prints. 225,000 (bizhub 360) Developer 250,000 (bizhub 500/420) 225,000 (bizhub 360) Confidential – for internal use only, do not distribute...
  • Page 55: Maintenance Procedure Of The External Section

    3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Maintenance procedure of the external section 3.5.1 Replacing the ozone filter A. Periodically replaced part/cycle • Ozone filter : Every 250,000 prints *1 : Every 225,000 prints *2 500/420 B. Procedure Remove the right cover /Up. (See P.142) Remove the ozone filter [1].
  • Page 56: Replacing The Filter Cover Assy And The Suction Filter /A Assy

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.5.2 Replacing the filter cover assy and the suction filter /A assy A. Periodically replaced parts/cycle • Filter cover assy : Every 250,000 prints *1 : Every 225,000 prints *2 • Suction filter /A assy : Every 250,000 prints *1 : Every 225,000 prints *2 500/420...
  • Page 57 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Note • Be sure to install the suction filter /A assy with the white filter face [1] inside. Reinstall the above parts following the removal steps in reverse. 50gaf2c017na Confidential – for internal use only, do not distribute...
  • Page 58: Replacing The Paper Exit Suction Filter

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.5.3 Replacing the paper exit suction filter A. Periodically replaced part/cycle • Paper exit suction filter : Every 250,000 prints *1 : Every 225,000 prints *2 500/420 B. Procedure Remove the screw [1] and then remove the paper exit suction filter cover [2].
  • Page 59: Maintenance Procedure Of The Write Section

    3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Maintenance procedure of the write section 3.6.1 Replacing the write unit Warning • Be sure not to turn on the write unit with it shifted from its regular installation position. • Be absolutely sure not to remove the write unit cover. Otherwise, laser beams get in your eyes and you may suffer loss of sight.
  • Page 60 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Remove the 6 screws [1] and then remove the write cover [2]. Note • When installing the write cover, be sure to set the projections [3] at 3 places into each of the holes [4] of the frame.
  • Page 61 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the 3 connectors [1]. Remove the 3 screws [2] and then remove the write unit [3]. Note • When removing the write unit, be sure to avoid touching the dust-proof glass. 50gaf2c024na Note •...
  • Page 62 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Note • When installing the write unit, be sure to set the projections [1] at 2 places provided on the bottom to the 2 holes [2] of the main body frame for positioning. Reinstall the above parts following the removal steps in reverse.
  • Page 63: Maintenance Procedure Of The Photosensitive Material Section

    3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Maintenance procedure of the photosensitive material section 3.7.1 Replacing the drum unit Note • When removing the drum unit, be sure to hold it at both ends. • When removing the drum unit, be sure to avoid holding it at the separation claw unit section. •...
  • Page 64: Replacing The Drum

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.7.2 Replacing the drum Note • Be sure to avoid touching the drum and the cleaning blade with bare hands, and also be careful not to damage them. • When storing the drum, be sure to store it in the dark place with a drum cover attached. •...
  • Page 65 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 B. Procedure Remove the drum unit from the main body. (See P.30) Remove the C-clip [1] and pull out the cleaning rod [2]. Note • When installing the cleaning rod, be sure to take note of the direction of the C-clip.
  • Page 66 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Remove the connector [1]. Open the lock lever [2] and remove the charging corona unit [3]. 50gaf2c030na Confidential – for internal use only, do not distribute...
  • Page 67 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the screw [1] and then remove the shaft mounting plate [2]. Pull out the drum shaft [3] for removal. Note • When installing the drum shaft, be sure to insert the drum shaft until the shaft mounting plate comes into contact firmly with it as shown in the drawing.
  • Page 68 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Remove the seal blocks [1] and [2]. Hold the drum [3] at both ends and remove it. Note • When removing the drum, be careful not to damage the photosensitive surface. • When removing the drum, be careful not to hit it against the metal frame section [4] of the cleaning blade.
  • Page 69 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Note • When installing the drum, using the attached jig [2] with the drum unit cover [1] before installing the charging corona unit, rotate the drum 1 full turn in the arrow-marked direction [3].
  • Page 70: Maintenance Procedure Of The Transfer/Separation Corona Section

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Maintenance procedure of the transfer/separation corona section 3.8.1 Replacing the transfer/separation corona unit A. Periodically replaced part/cycle • Transfer/separation corona unit : Every 500,000 prints *1 : Every 450,000 prints *2 500/420 B.
  • Page 71: Maintenance Procedure Of The Developing Section

    3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Maintenance procedure of the developing section 3.9.1 Replacing the developing unit A. Periodically replaced part/cycle • Developing unit : Every 750,000 prints *1 : Every 675,000 prints *2 500/420 B. Procedure Open the front door [1]. Loosen the screw [2] and remove the developing unit [3].
  • Page 72: Replacing Developer

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.9.2 Replacing developer A. Periodically replaced part/cycle • Developer : Every 250,000 prints *1 : Every 225,000 prints *2 500/420 B. Procedure Remove the developing unit from the main body. (See P.38) Release the locks [1] at 2 places and remove the developing unit cover /1 [2].
  • Page 73 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Note • When installing the developing unit cover /1 [1], be sure to install it so that the splash pre- vention sheet [2] does not get caught into the developing roller [3]. 50gaf2c037na Confidential –...
  • Page 74 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Tilt the developing unit [1], and rotate the develop- ing gear [2] in the arrow-marked direction [3] to discharge thoroughly developer in the developing unit [1]. Clean developer and toner that adhere to the developing roller [4].
  • Page 75: Maintenance Procedure Of The Toner Supply Section

    3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 3.10 Maintenance procedure of the toner supply section 3.10.1 Replacing the filter mounting plate assy A. Periodically replaced part/cycle • Filter mounting plate assy : Every 250,000 prints *1 : Every 225,000 prints *2 500/420 B.
  • Page 76: Replacing The Suction Cover /2 Assy

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.10.2 Replacing the suction cover /2 assy A. Periodically replaced part/cycle • Suction cover /2 assy : Every 250,000 prints *1 : Every 225,000 prints *2 500/420 B. Procedure Remove the developing unit from the main body. (See P.38) Open ADU.
  • Page 77 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the 2 suction cover /2 assy's [1]. Reinstall the above parts following the removal steps in reverse. 50gaf2c045na Confidential – for internal use only, do not distribute...
  • Page 78: Cleaning/Toner Recycle Section

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.11 Cleaning/toner recycle section 3.11.1 Replacing the cleaning blade assy Note • Be sure to avoid touching the edge section of the cleaning blade assy with bare hands. • When installing the cleaning blade assy, be sure to apply setting powder to the circumference of the drum and the cleaning blade, regardless of these parts being new or used ones.
  • Page 79 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Note • When installing the cleaning blade assy [1], be sure to insert the transparent sheet section [2] of the unit the between the collection screw [3] and the collection paddle [4]. Reinstall the above parts following the removal steps in reverse.
  • Page 80: Maintenance Procedure Of The Paper Feed Section

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.12 Maintenance procedure of the paper feed section 3.12.1 Replacing the feed roller/pick-up roller (tray 1) A. Periodically replaced parts/cycle • Feed roller : Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) *1 : Every 675,000 prints (Actual replacement cycle: Every 300,000 prints) *2 •...
  • Page 81 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Note • When installing the paper feed unit /1 [1], be sure to set the shafts [2] and [3] to the holes [4] and [5]. 50gaf2c109na Confidential – for internal use only, do not distribute...
  • Page 82 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Remove the 2 screws [1] and then remove the separation roller unit /1 [2]. [3][4] Note • When installing the separation roller unit /1, be sure to set the projections [3], 1 each, to each of the holes [4].
  • Page 83 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the C-ring [1] and then remove the bear- ing [2]. Detach the hook [4] of the spring [3] from the oblong hole [5]. Remove the bearing [6] and then remove the paper feed roller unit [7].
  • Page 84 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Remove the C-ring [1] and then remove the feed roller [2]. 50gaf2c163na Remove the C-rings [1], 1 each, and then remove the 2 bearings [2]. Remove the pick-up roller assy [3]. 50gaf2c164na Remove the C-ring [1] and then remove the pick- up roller [2].
  • Page 85: Replacing The Separation Roller Assy (Tray 1)

    3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 3.12.2 Replacing the separation roller assy (tray 1) A. Periodically replaced part/cycle • Separation roller assy : Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) *1 : Every 675,000 prints (Actual replacement cycle: Every 300,000 prints) *2 500/420 B.
  • Page 86 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Remove the guide [1]. Remove the C-ring [2] and then remove the sepa- ration roller assy [3]. Reinstall the above parts following the removal steps in reverse. 50gaf2c119na Confidential – for internal use only, do not distribute...
  • Page 87: Replacing The Feed Roller/Pick-Up Roller (Tray 2)

    3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 3.12.3 Replacing the feed roller/pick-up roller (tray 2) A. Periodically replaced parts/cycle • Feed roller : Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) *1 : Every 675,000 prints (Actual replacement cycle: Every 300,000 prints) *2 •...
  • Page 88 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Remove the 2 screws [1] and then remove the conveyance roller cover [2]. 50gaf2c122na Remove 2 screws [1] and then remove the paper feed guide /2 [2] in the arrow-marked direction [3]. 50gaf2c123na Confidential –...
  • Page 89 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the 2 connectors [1]. Remove the 3 screws [2] and then remove the paper feed unit /2 [3]. 50gaf2c124na Confidential – for internal use only, do not distribute...
  • Page 90 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Remove the 2 screws [1] and then remove the separation roller unit /2 [2]. Note • When installing the separation roller unit /2, be sure to set the projection [3] to the hole [4]. 50gaf2c125na Remove the 2 screws [1].
  • Page 91 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the connector [1]. Remove the C-ring [2] and then remove the feed clutch /2 (CL5) [3]. Note • When installing CL5, be sure to set the stop- per [4] to the guide plate [5]. 50gaf2c127na Confidential –...
  • Page 92 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Detach the hook [2] of the spring [1] from the oblong hole [3]. Remove the C-rings [4], 1 each, and then remove the 2 bearings [5]. Remove the paper feed roller unit [6]. Note •...
  • Page 93 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the C-ring [1] and then remove the feed roller [2]. 50gaf2c167na Remove the C-rings [1], 1 each, and then remove the 2 bearings [2]. Remove the pick-up roller assy [3]. 50gaf2c168na Remove the C-ring [1] and then remove the pick- up roller [2].
  • Page 94: Replacing The Separation Roller Assy (Tray 2)

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.12.4 Replacing the separation roller assy (tray 2) A. Periodically replaced part/cycle • Separation roller assy : Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) *1 : Every 675,000 prints (Actual replacement cycle: Every 300,000 prints) *2 500/420 B.
  • Page 95 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the 2 C-rings [1] and pull out the shaft [2]. Remove the separation roller mounting plate [3]. Note • When removing the separation roller mount- ing plate, be careful that the spring [4] does not get lost since it is apt to come off.
  • Page 96: Maintenance Procedure Of The Bypass Tray Section

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.13 Maintenance procedure of the bypass tray section 3.13.1 Removing/reinstalling the bypass unit A. Procedure Remove the right cover /Lw. (See P.143) Remove the screw [1] and then remove the bypass cover /Fr [2]. Loosen the screw [3] and then remove the screw [4] to remove the bypass cover /Rr [5].
  • Page 97 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the 3 connectors [1]. Remove the screw [2] and then remove the ground terminal [3]. Remove the 5 screws [4] and then remove the bypass unit [5]. 50gaf2c002na Confidential – for internal use only, do not distribute...
  • Page 98 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Reinstall the above parts following the removal steps in reverse. After installing the bypass unit, open the tray 2 paper feed guide [1] and the bypass feed guide [2] in the arrow-marked direction [3] to check to see if they operate smoothly.
  • Page 99: Replacing The Separation Roller Assy

    3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 3.13.2 Replacing the separation roller assy A. Periodically replaced part/cycle • Separation roller assy : Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) *1 : Every 675,000 prints (Actual replacement cycle: Every 300,000 prints) *2 500/420 Note •...
  • Page 100 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Detach the hook [1] from the hole [2] and remove the push-up plate assy [3]. 50gaf2c005na Note • When installing the push-up plate assy, be sure to install it while pressing the push-up plate [3] so that each of the springs [1] does not comes off each cross-headed boss [2].
  • Page 101 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the 2 screws [1] and then remove the separation roller fixing plate assy [2]. 50gaf2c007na Detach the support axis [2] of the holder [1] from the mounting plate [3] and remove the holder. Note •...
  • Page 102: Replacing The Feed Roller

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.13.3 Replacing the feed roller A. Periodically replaced part/cycle • Feed roller : Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) *1 : Every 675,000 prints (Actual replacement cycle: Every 300,000 prints) *2 500/420 Note •...
  • Page 103 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Open the lever [1]. Remove the 2 screws [2] and then remove the paper roller cover [3]. 50gaf2c169na Remove the C-ring [1] and then remove the feed clutch /BP (CL6) [2]. Note •...
  • Page 104 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Remove the C-ring [1] and then remove the bear- ing [2]. Remove the bearing [3] and slide the shaft [4]. 50gaf2c172na Remove the C-ring [1] and then remove the feed roller [2] from the shaft [3]. Note •...
  • Page 105: Maintenance Procedure Of The Registration Section

    3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 3.14 Maintenance procedure of the registration section 3.14.1 Cleaning the paper dust removing brush A. Periodic cleaning cycle • Paper dust removing brush : Every 250,000 prints *1 : Every 225,000 prints *2 500/420 B.
  • Page 106: And The Registration Bearings /Rt And /Lt

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.14.2 Replacing the loop roller, the loop bearing, the registration roller /Rt, and the registration bearings /Rt and /Lt A. Periodically replaced parts/cycle • Loop roller : Every 1,250,000 prints *1 : Every 900,000 prints *2 •...
  • Page 107 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the 5 screws [1] and then remove the ADU drive assy [2]. Note • When installing the ADU drive assy, be sure to set the stopper [4] of the registration clutch (CL1) [3] to the guide plate [5].
  • Page 108 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Remove the connector [1]. Remove the screw [2]. Remove the C-clip [3] and slide CL1 [4] in the arrow-marked direction [5]. Remove the 2 C-clips [6] to release the bearing [7]. Note •...
  • Page 109 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the bearing [1] and CL1 [2]. Remove the E-ring [3] and then remove the loop clutch (CL2) [4]. Note • When installing CL2, be sure to set the stop- per [5] to the screw [6]. Remove the screw [7] and then remove the regis- tration main body assy [8].
  • Page 110 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Remove the E-rings [1], 1 each, and release the 2 loop bearings [2]. Remove the loop roller [3]. Remove the 2 loop bearings from the loop roller. 50gaf2c157na Confidential – for internal use only, do not distribute...
  • Page 111 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the 2 springs [1]. Remove the E-rings [2], 1 each, and then remove the 2 registration bearings /Lt [3]. Remove the registration roller /Lt [4]. Note • When attaching the spring, be sure to couple the hook [5] of the spring at the position as shown in the drawing left.
  • Page 112 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Remove the E-rings [1], 1 each, and then remove the 2 registration bearings /Rt [2]. Remove the registration roller /Rt [3]. Reinstall the above parts following the removal steps in reverse. 50gaf2c159na Confidential –...
  • Page 113: Maintenance Procedure Of The Fusing Section

    3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 3.15 Maintenance procedure of the fusing section 3.15.1 Removing/reinstalling the fusing unit Caution • Since the fusing section gets hot immediately after turning off the main power switch (SW1) or the power switch (SW2), you may suffer a burn. Be sure to conduct the operations when the tempera- ture goes down sufficiently.
  • Page 114 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Remove the 2 connectors [1]. Remove the screw [2] and then remove the filter cover [3]. Remove the 2 screws [4]. Loosen the 2 screws [5]. And after sliding the entire reverse unit [6] in the arrow-marked direc- tion [7], tilt the front side in the arrow-marked direction [8] for removal.
  • Page 115: Replacing The Fusing Claw Assy

    3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the 2 screws [1] and then remove the fusing unit [2]. Note • When lifting the fusing unit, be sure to hold it at both ends. • When installing/removing it, be careful not to damage rollers.
  • Page 116 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Slide the fusing front guide assy [1] for removal. 50gaf2c089na Confidential – for internal use only, do not distribute...
  • Page 117 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the connector [1]. Remove the screw [2] and raise the fusing claw assy [3]. Remove the connector [4] from the fusing claw assy. Note • When installing the fusing claw assy, be care- ful not to neglect attaching the connector [4].
  • Page 118: Replacing The Fusing Web

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.15.3 Replacing the fusing web A. Periodically replaced part/cycle • Fusing web : Every 250,000 prints *1 : Every 225,000 prints *2 500/420 B. Procedure Remove the fusing unit. (See P.80) Remove the fusing claw assy. (See P.82) Remove the screw [1].
  • Page 119 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 • The performance of a new fusing web [1] is guaranteed from the position at which a brown line [2] is broken. When replacing the fusing web, be sure to take up the fusing web up to the position at which the distance [5] from the nip section [4] of the fusing roller [3] and the fusing web to the brown line becomes...
  • Page 120: Replacing The Fusing Driven Roller Assy /A And /B

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.15.4 Replacing the fusing driven roller assy /A and /B A. Periodically replaced parts/cycle • Fusing driven roller assy /A : Every 250,000 prints *1 : Every 225,000 prints *2 • Fusing driven roller assy /B : Every 250,000 prints *1 : Every 225,000 prints *2 500/420...
  • Page 121 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the 4 screws [1]. Remove the 2 fusing driven roller assy's /A [2] and the 2 fusing driven roller assy's /B [3]. Note • The gear [4] is not fixed. Take care when mov- ing it.
  • Page 122: Removing/Reinstalling The Fusing Heater Lamps /1 (L2) And /2 (L3)

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.15.5 Removing/reinstalling the fusing heater lamps /1 (L2) and /2 (L3) Note • Be careful not to touch the lamp sections of L2 and L3 with bare hands. When touched, be sure to clean them with a roller cleaner.
  • Page 123 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the screw [1] and then remove the lamp fixing plate /Fr [2]. Pull out the fusing heater lamps /1 (L2) [3] and /2 (L3) [4] in the arrow-marked direction [5] and remove them.
  • Page 124: Replacing The Fusing Roller, The Fusing Pressure Roller, The Heat Insulating Sleeve /A, The Fusing Bearings /Up And /Lw And The Fusing Input Gear Assy

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.15.6 Replacing the fusing roller, the fusing pressure roller, the heat insulating sleeve /A, the fusing bearings /Up and /Lw and the fusing input gear assy A. Periodically replaced parts/cycle • Fusing roller : Every 250,000 prints *1 : Every 225,000 prints *2 •...
  • Page 125 Release the 2 envelope levers [9]. Note • The envelope lever varies in the number of the release steps for bizhub 500/360 and 420. Be sure to release it up to the limit in either case. bizhub 500/360 : 2 steps...
  • Page 126 Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK Remove the C-ring [1] and then remove the gear [2]. Remove the heat insulating sleeve /A [3] and the fusing bearing /Up [4]. Note • When installing the heat insulating sleeve /A and the fusing bearing /Up, be sure to install [10] them with their respective collar [5] outside.
  • Page 127 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the 2 fusing bearings /Lw [2] from the fusing pressure roller [1]. Note • When installing the fusing bearing /Lw, be sure to install it with its collar section [3] inside. Coat the cored bar section with grease.
  • Page 128: Replacing The Fusing Sensor Assy

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.15.7 Replacing the fusing sensor assy Caution • After installing the fusing sensor assy, be sure to check to see if it is in touch with the fusing roller. A. Periodically replaced part/cycle •...
  • Page 129 3. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 Remove the screws [1], 1 each, and then remove the fusing sensor assy [2]. Note • When installing the fusing sensor assy, be careful not to deform the sensor section. • After installing the fusing sensor assy, be sure to check to see if the wiring harness is not in touch with the fusing roller.
  • Page 130: Replacing The Fuse Holder Assy

    Field Service Ver.2.0 Jan. 2007 3. PERIODIC CHECK 3.15.8 Replacing the fuse holder assy Caution • After installing the fuse holder assy, be sure to check to see if it is in touch with the fusing roller. A. Periodically replaced part/cycle •...
  • Page 131: Service Tools

    4. SERVICE TOOLS Field Service Ver.2.0 Jan. 2007 4. SERVICE TOOLS Service material list Material No. Name Shape Remark 000V-19-0 Setting powder 25 g 000V-18-0 Cleaning pad 10 pcs/1 pack 00GR0026 Multemp FF-RM 25 g 00GR0021 Solvest 240 Multemp FF-RM is rec- ommended.
  • Page 132: Jig List

    Field Service Ver.2.0 Jan. 2007 4. SERVICE TOOLS Jig list Parts No. Name Shape Quantity Remark 26NA2134 Drum rotation mem- Mounted to the drum unit 26NAJG01 Optic unit positioning 4040PJP1 Test chart With a KONICA (A3 size) MINOLTA logo 4040PJP3 Test chart Without a KONICA (A3 size)
  • Page 133: Materials

    Parts name Useful sheets Type name Toner bottle 32,200 prints TN511 Drum 250,000 prints (bizhub 500/420) DR510 225,000 prints (bizhub 360) Developer 250,000 prints (bizhub 500/420) DV511 225,000 prints (bizhub 360) Confidential – for internal use only, do not distribute...
  • Page 134: Firmware Version Up

    Field Service Ver.2.0 Jan. 2007 5. FIRMWARE VERSION UP 5. FIRMWARE VERSION UP 5.1.1 Outline A. ISW (In-System Writer) The operation to rewrite firmware stored in the flash ROM that is built in each control board in the main body with the board left built in the main body is called an ISW.
  • Page 135: Settings On The Main Body Side While In Isw

    5. FIRMWARE VERSION UP Field Service Ver.2.0 Jan. 2007 5.1.3 Settings on the main body side while in ISW Following the description given below, be sure to make appropriate settings on the main body side to conduct the operations of the firmware version upgrade and writing. A.
  • Page 136: Iswtrns

    Field Service Ver.2.0 Jan. 2007 5. FIRMWARE VERSION UP ISWTrns 5.2.1 Specifications A. ISWTrns (PC software) (1) Operating environment of the software • Windows95/98/98SE/Me/NT4.0/2000/XP • CPU: Pentium 75 MHz or above • Memory: 16 MB or more • Free space in hard disk: 100 MB or more •...
  • Page 137: Installation Of The Iswtrns

    Following the instructions on the screen, check the folder to which an installation is made, and then click [Next]. Note • For default, "C:\Program Files\KONICA MINOLTA\ISWTrns" is set as a folder to which an installation is made. • When changing the folder to which an installation is made, click [Browse] and specify the folder.
  • Page 138 Click [Make Folder] Note • A folder (C:\Program Files\KONICA MINOLTA\ISWTrns) into which the ISWTrns program is installed as a storage folder is set by default. • When changing the storage folder, click [Browse] to specify it arbitrarily or enter it directly in the editor box in full path.
  • Page 139: Usage Of The Iswtrns

    [Next]. Check the driver name and click [Next]. Driver name: KONICA MINOLTA 500/420/360 USB Driver for ISW When the "Completing the Found New Hardware Wizard" screen is displayed, click [Finish] to exit the installation.
  • Page 140 Field Service Ver.2.0 Jan. 2007 5. FIRMWARE VERSION UP B. Firmware copy By using the ISWTrns, firmware that transfers it to the main body is copied into the specified folder. (1) Procedure Step Operation Start the PC. Select [ISWTrns] from the start menu or double click the [ISWTrns] icon on the desktop to start up the ISWTrns.
  • Page 141 5. FIRMWARE VERSION UP Field Service Ver.2.0 Jan. 2007 Step Operation Click [Copy] automatically copies the selected file into the specified folder created by installing the ISWTrns. Note • When copying all of the files that are displayed in the lower display section of the "Origi- nal Files", click [Copy All] instead of [Copy].
  • Page 142 Field Service Ver.2.0 Jan. 2007 5. FIRMWARE VERSION UP (2) ISW transfer standby Open the Service mode of the main body to put the ISW transfer in the standby condition. Step Operation Enter the Service mode. Press the [System 2] in "Service mode screen." Press the [ISW] in the sub menu shown to the right of the screen.
  • Page 143 5. FIRMWARE VERSION UP Field Service Ver.2.0 Jan. 2007 D. Connection to the main body (1) When using the parallel cable Preparations are made of the following when a connection is made. • PC which firmware have been copied. • Parallel cable Procedure Step...
  • Page 144 Field Service Ver.2.0 Jan. 2007 5. FIRMWARE VERSION UP (2) When using the USB cable Preparations are made of the following when a connection is made. • PC which firmware have been copied. • UBS cable Procedure Step Operation Connect the UBS cable [2] to the USB port [1] of the PC. 50gaf2c178na Note •...
  • Page 145 5. FIRMWARE VERSION UP Field Service Ver.2.0 Jan. 2007 E. Rewriting of firmware (1) Relationship between the ISW and the display of the operation panel When the ISWTrns starts up, the main screen is displayed. In the main screen, the transmission file (firmware) is selected, the information is diplayed, the checksum and the transmission file are sent out.
  • Page 146 "??": Checksum file (*.sum) not found [10] [FileSend] The transmission of the transferred file is started. (2) Procedure e.g.: When conducting the ISW of the MFP controller for bizhub 500. Step Operation Start the ISWTrns program. Click [Set-up (S)] from the menu and then click [Communication setting (C)].
  • Page 147 5. FIRMWARE VERSION UP Field Service Ver.2.0 Jan. 2007 Step Operation Press the [FileCheck] to check if the data to be used has any problem. Place the main body in the ISW standby condition. Check to see if "Please execute the data transfer. The data reading is begun." is displayed. When a connection is made with a USB cable, connect the USB cable [2] to the USB connector [1] of the main body.
  • Page 148: Error List

    Field Service Ver.2.0 Jan. 2007 5. FIRMWARE VERSION UP Step Operation The following window is displayed on the PC while in the data transfer. When the data transfer is completed, the following window is displayed and click [OK]. "ISWTrns" When the data writing is completed, the reboot is automatically made to show the trouble reset dis- play.
  • Page 149 5. FIRMWARE VERSION UP Field Service Ver.2.0 Jan. 2007 B. ISWTrns error list The ISWTrns displays messages when an error is shown or the operation is completed. The table below shows the contents of the message and the status of the ISWTrns. Message Status of the ISWTrns Cannot open a checksum file...
  • Page 150 Device initialization error A USB or parallel device initialization error occurs. Machine type/board incompatible The data transferred from the PC is not the data for bizhub 500/420/360, or not for the board selected from the panel. Time-out error While in the file transfer from the PC, a time-out error occurs.
  • Page 151 5. FIRMWARE VERSION UP Field Service Ver.2.0 Jan. 2007 Condition Cause Measure taken "NG" is displayed while The transferred firmware is damaged. Copy the firmware and check it again. in the file checksum. When "NG" still recurs, contact the supplier of the firmware. "??"...
  • Page 152: Internet Isw

    Field Service Ver.2.0 Jan. 2007 5. FIRMWARE VERSION UP Internet ISW 5.3.1 Outline • [Internet ISW] is the system which gives the instruction for updating the Firmware with the control panel of the Copier, so the Copier will automatically receive the Firmware from the Program Server over a network for updating.
  • Page 153 5. FIRMWARE VERSION UP Field Service Ver.2.0 Jan. 2007 B. Protocol Setting • It performs the setting concerning the Protocol (ftp or http) for connecting to the Internet ISW. • When connecting to the Program Server using a proxy server, perform the setting for a Proxy Server. Step Connecting by http Connecting by ftp...
  • Page 154 Field Service Ver.2.0 Jan. 2007 5. FIRMWARE VERSION UP C. Forwarding Access Setting • To make the access setting for the Program Server which stores the Firmware data. Select [Internet ISW] which is available from [Service Mode] → [System 2]. Touch [Forwarding Access Setting].
  • Page 155: Firmware Rewriting

    5. FIRMWARE VERSION UP Field Service Ver.2.0 Jan. 2007 5.3.4 Firmware rewriting Note • When performing the Internet ISW, ask the administrator for permission beforehand. • Do not turn OFF Main power switch(SW1) and Sub-power switch(SW2) while downloading. A. Conducting rewriting on the control panel Perform the following setting.
  • Page 156 Field Service Ver.2.0 Jan. 2007 5. FIRMWARE VERSION UP B. During Firmware Updating The message to indicate the status will be displayed on the screen while connecting or transferring data. C. Completed or failed (1) Firmware updated normally When the Firmware is normally updated, restart the Copier in auto or manual mode to display the outcome, and touch [OK] to return to the Main screen.
  • Page 157 5. FIRMWARE VERSION UP Field Service Ver.2.0 Jan. 2007 (3) Failing to update the Firmware after downloading has started Once Firmware updating has started, the ROM in the Copier will be deleted. When it failed right after updating has started, restart the Copier, and shift to the standby screen to retry downloading.
  • Page 158: Error Code List For The Internet Isw

    [Service Mode] → [System 2] → [Inter- net ISW] → [Transfer access setting] • If the above process does not solve the problem, inform the corresponding error code to the KONICA MINOLTA. 0x00000010 Parameter error • Check if the following setting is set to "Valid".
  • Page 159 5. FIRMWARE VERSION UP Field Service Ver.2.0 Jan. 2007 Error code Description Countermeasure Control panel 0x00111001 Error concerning the network • Check the network environment of the • It cannot be connected to the User. server. • Check to see if the FTP server operates normally.
  • Page 160 PSWC, etc. • If the above process does not solve the problem, inform the corresponding 0x10000104 • There is no space for F/W data error code to the KONICA MINOLTA. to be downloaded. 0x10000106 • Check sum error 0x10000107 File access error •...
  • Page 161: Internet Isw Setting

    5. FIRMWARE VERSION UP Field Service Ver.2.0 Jan. 2007 Internet ISW Setting • By using this setting, the Firmware stored in the Server can be downloaded over internet for upgrading. 5.4.1 Internet ISW Set Functions • To set whether or not to enable each setting for Internet ISW. •...
  • Page 162: Ftp Setting

    Field Service Ver.2.0 Jan. 2007 5. FIRMWARE VERSION UP D. Proxy Authentication Functions • To set the Login name or Password when Authentication is necessary for accessing the Proxy Server. • To use when Authentication is necessary for accessing the Proxy Server. Setting/ <Authentication>...
  • Page 163 5. FIRMWARE VERSION UP Field Service Ver.2.0 Jan. 2007 C. Proxy Server Functions • To set the Address and the Port No. of the Proxy Server. • To use when accessing the Server via Proxy Server. Setting/ <Server Address> Procedure •...
  • Page 164: Forwarding Access Setting

    Field Service Ver.2.0 Jan. 2007 5. FIRMWARE VERSION UP 5.4.4 Forwarding Access Setting A. User ID Functions • To register the User ID for accessing the Program Server where Firmware is to be stored. Setting/ Select [User ID]. Procedure Enter the User ID (up to 64 one-byte characters) on the on-screen keyboard. B.
  • Page 165: Download

    5. FIRMWARE VERSION UP Field Service Ver.2.0 Jan. 2007 5.4.5 Download Functions • Access the Program Server according to the Internet ISW setting, and download the Firmware. • To use when updating the Firmware via network. Setting/ Select [Download]. Procedure Touch [ISW Start] to start downloading the Firmware.
  • Page 166: Others

    Field Service Ver.2.0 Jan. 2007 6. OTHERS 6. OTHERS Items not allowed to be disassembled and adjusted 6.1.1 Scanner section A. CCD unit (1) Parts not allowed to be removed • 7 screws that are used to assemble the CCD unit. •...
  • Page 167 6. OTHERS Field Service Ver.2.0 Jan. 2007 B. Mirror unit/exposure unit (1) Positions not allowed to be adjusted • Positions at which the mirror unit and the exposure unit are installed 50gaf2c137na Mirror unit Exposure unit (2) Reason for prohibition The distance between the mirror unit and the exposure unit has an effect on the magnification in the sub scan direction of the original to be read.
  • Page 168: Write Section

    Field Service Ver.2.0 Jan. 2007 6. OTHERS 6.1.2 Write section A. Write section cover (1) Parts not allowed to be removed • 4 attaching screws of the write section cover 50gaf2c138na Screws not allowed to be removed Write section cover (2) Reason for prohibition The inside of the write section becomes a laser beam path.
  • Page 169 6. OTHERS Field Service Ver.2.0 Jan. 2007 B. Write attaching plate (1) Parts not allowed to be removed • 5 attaching screws of the write mounting board 50gaf2c139na Screws not allowed to be removed Write attaching plate (2) Reason for prohibition The write attaching plate is a reference for the attaching angle of the write section against the drum.
  • Page 170: Developing Unit

    Field Service Ver.2.0 Jan. 2007 6. OTHERS 6.1.3 Developing unit (1) Parts not allowed to be removed • 2 attaching screws of the developer restriction blade • 1 fixing screw of the magnet adjustment plate • Ds adjustment screws Developing unit at 2 places (inside the cover) 50gaf2c140na Developer restriction blade Screws not allowed to be removed...
  • Page 171: Drum Unit

    6. OTHERS Field Service Ver.2.0 Jan. 2007 6.1.4 Drum unit (1) Parts not allowed to be removed • Ds adjustment screws, 2 pcs. 50gaf2c188na Screws not allowed to be removed (Ds adjustment screws) (2) Reason for prohibition The Ds adjustment screws are used to determine the distance between the drum and the developing roller and they are adjusted to an appropriate value in advance.
  • Page 172: List Of Parts To Be Disassembled And Reassembled

    Field Service Ver.2.0 Jan. 2007 6. OTHERS List of parts to be disassembled and reassembled Note • This list shows the explanation of the disassembly and reassembly of the parts which are consid- ered necessary to replace (other than periodically replaced parts). However, these parts except for the covers are not required to be disassembled while in normal service operations.
  • Page 173: Disassembling/Assembling Procedure

    6. OTHERS Field Service Ver.2.0 Jan. 2007 Disassembling/assembling procedure Caution • When disassembling or assembling the parts, be sure the power cord has been unplugged from the power outlet. 6.3.1 Removing/reinstalling the rear cover /1 A. Procedure Remove the 6 screws [1] and then remove the rear cover /1 [2].
  • Page 174: Removing/Reinstalling The Rear Cover /3

    Field Service Ver.2.0 Jan. 2007 6. OTHERS Remove the 2 screws [1] and then remove the rear cover /2 [2]. Reinstall the above parts following the removal steps in reverse. 50gaf2c051na 6.3.3 Removing/reinstalling the rear cover /3 A. Procedure Remove the screw [1]. Note •...
  • Page 175: Removing/Reinstalling The Right Cover /Up

    6. OTHERS Field Service Ver.2.0 Jan. 2007 6.3.4 Removing/reinstalling the right cover /Up A. Procedure Open the bypass tray. (See P.143) Pull the ADU release lever [1] to open ADU [2]. 50gaf2c053na Remove the 2 screws [1] and then remove the right cover /Up [2].
  • Page 176: Removing/Reinstalling The Right Cover /Lw

    Field Service Ver.2.0 Jan. 2007 6. OTHERS 6.3.5 Removing/reinstalling the right cover /Lw A. Procedure Open the bypass tray [1]. Remove the 2 screws [2] and then remove the right cover /Lw [3]. Reinstall the above parts following the removal steps in reverse.
  • Page 177: Removing/Reinstalling The Front Door

    6. OTHERS Field Service Ver.2.0 Jan. 2007 6.3.7 Removing/reinstalling the front door A. Procedure Open the front door [1]. Remove the screw [2] and then remove the sup- port plate [3] and the front door at the same time. Note •...
  • Page 178: Removing/Reinstalling The Original Glass

    Field Service Ver.2.0 Jan. 2007 6. OTHERS 6.3.8 Removing/reinstalling the original glass A. Procedure Remove the 4 screws [1] and then remove the upper cover /Rt [2]. 50gaf2c058na Remove the 2 screws [1] and then remove the glass attaching plate /Up [2]. 50gaf2c059na Confidential –...
  • Page 179 6. OTHERS Field Service Ver.2.0 Jan. 2007 Loosen the 2 screws [1] and slide the glass attaching plate /Lw [2]. Loosen the screw [3] and slide the glass holding plate [4]. Remove the original glass [5]. Note • When removing the original glass, be careful not to stain the position to which the shading correction plate [6] is attached.
  • Page 180: Removing/Reinstalling The Upper Covers /Fr And /Lt

    Field Service Ver.2.0 Jan. 2007 6. OTHERS 6.3.9 Removing/reinstalling the upper covers /Fr and /Lt A. Procedure Remove the original glass. (See P.145) Loosen the screw [1]. Remove the 2 screws [2] and then remove the upper cover /Fr [3]. Remove the connector [4].
  • Page 181: Removing/Reinstalling The Front Cover

    6. OTHERS Field Service Ver.2.0 Jan. 2007 6.3.11 Removing/reinstalling the front cover A. Procedure Open the front door [1]. Pull out the tray 1 [2]. Remove the screw [3] and then remove the front cover [4]. Reinstall the above parts following the removal steps in reverse.
  • Page 182: Removing/Reinstalling The Operation Panel

    Field Service Ver.2.0 Jan. 2007 6. OTHERS 6.3.12 Removing/reinstalling the operation panel A. Procedure Remove the 4 screw caps [1] and then remove the 4 screws [2]. Remove the connector [4] of the operation board (OB) [3] and then remove the operation panel [5]. Note •...
  • Page 183: Removing/Reinstalling The Ccd Unit

    6. OTHERS Field Service Ver.2.0 Jan. 2007 6.3.13 Removing/reinstalling the CCD unit A. Procedure Remove the original glass. (See P.145) Remove the 2 screws [1] and the remove the lens light blocking cover assy [2]. Remove the connector [3]. Remove the 9 screws [4] and then remove the lens light blocking cover [5].
  • Page 184 Field Service Ver.2.0 Jan. 2007 6. OTHERS Note • When removing the ribbon cable [1], be sure to bring down the lock lever [3] of the connec- tor [2] in the arrow-marked direction to release the lock and pull out the ribbon cable. 50gaf2c067na •...
  • Page 185 6. OTHERS Field Service Ver.2.0 Jan. 2007 Remove the 4 screws [1] and then remove the CCD unit [2]. Reinstall the above parts following the removal steps in reverse. Note • After installing the CCD unit, be sure to con- duct the image adjustment in the service mode.
  • Page 186: Replacing The Exposure Lamp

    Field Service Ver.2.0 Jan. 2007 6. OTHERS 6.3.14 Replacing the exposure lamp Note • Be careful not to touch the lamp section of the exposure lamp (L1) with bare hands. A. Procedure Remove the original glass. At this time, remove also the glass attaching plate /Lw.
  • Page 187: Removing/Reinstalling The Exposure Unit

    6. OTHERS Field Service Ver.2.0 Jan. 2007 6.3.15 Removing/reinstalling the exposure unit Note • When installing the exposure unit, be sure to use the optics unit positioning jig. • When installing the exposure unit, be sure to conduct the image adjustment in the service mode. (See P.185, P.186, P.187, P.188, P.189, P.190) A.
  • Page 188 Field Service Ver.2.0 Jan. 2007 6. OTHERS Move the exposure unit [1] to the notch [2] of the frame. Remove the connector [3]. Remove the screws [4] and [5] and then remove the exposure unit from the exposure unit mount- ing plates /Fr [6] and /Rr [7].
  • Page 189 6. OTHERS Field Service Ver.2.0 Jan. 2007 B. Procedure for reinstallation Move the V-mirror unit [1] to the vicinity of the V- mirror positioning hole [2]. Insert the optics unit positioning jig [3] into the V- [10] mirror positioning hole and fix the V-mirror unit. Note •...
  • Page 190: Stretching The Scanner Wire

    Field Service Ver.2.0 Jan. 2007 6. OTHERS 6.3.16 Stretching the scanner wire Note • Be sure to wind the scanner wire around the pulley closely with no scanner wire overlapping each other. • When restretching or replacing the scanner wire, be sure to use the optics unit positioning jig. •...
  • Page 191 6. OTHERS Field Service Ver.2.0 Jan. 2007 Loosen the 2 hexagon socket screws [3] of the drive pulley on the side so that the drive pulley [1] can rotate freely against the pulley shaft [2]. Drop the metal ball [5] provided at the intermedi- ate section of the scanner wire [4] into the drive pulley installation hole and, with this as a starting point, wind the wire 6 turns [6] outwards and 5...
  • Page 192: Removing/Reinstalling The Toner Supply Unit

    Field Service Ver.2.0 Jan. 2007 6. OTHERS Note • When fixing the screw thread side of the scanner wire, be sure fix it with a tension of 1.3 to 1.7 kg applied by a spring balance in the arrow-marked direction [1]. •...
  • Page 193 6. OTHERS Field Service Ver.2.0 Jan. 2007 Remove the 2 screws [1] and then remove the rib- bon cable cover [2]. Remove the ribbon cable [3]. Remove the 7 connectors [4]. Remove the 11 screws [5] and then remove the overall control board mounting box [6].
  • Page 194 Field Service Ver.2.0 Jan. 2007 6. OTHERS Remove the connector [1]. Remove the 3 screws [2] and then remove the ozone filter mounting assy [3]. 50gaf2c082na Remove the connector [1]. Remove the 4 screws [2]. Remove the board support [3] and the remove the drum motor (M1) [4].
  • Page 195 6. OTHERS Field Service Ver.2.0 Jan. 2007 Remove the 4 connectors [1]. Remove the 5 screws [2] and then remove the toner supply unit [3]. Reinstall the above parts following the removal steps in reverse. 50gaf2c084na Confidential – for internal use only, do not distribute...
  • Page 196: Removing/Reinstalling The Trays 1 And 2

    Field Service Ver.2.0 Jan. 2007 6. OTHERS 6.3.18 Removing/reinstalling the trays 1 and 2 Note • The trays 1 and 2 are of the same form and of the same mechanism. The procedure given here shows mainly the operations employed for the tray 1. •...
  • Page 197: Option Counter

    6. OTHERS Field Service Ver.2.0 Jan. 2007 Option counter 6.4.1 Configuration of the key counter As shown below, the key counter is configured as a product so that it can be supplied according to the applica- tion. In principle, the key counter can be installed by obtaining the key counter kit 4. [1] Cover [2] Mounting [3] Key...
  • Page 198: Installation Procedure Of The Key Counter

    Field Service Ver.2.0 Jan. 2007 6. OTHERS 6.4.2 Installation procedure of the key counter Remove the upper cover /Lt. (See P.147) Remove the split cover [1] of the upper cover /Lt. Put the harness [2] for the key counter through the upper cover /Lt.
  • Page 199 6. OTHERS Field Service Ver.2.0 Jan. 2007 Blank page Confidential – for internal use only, do not distribute...
  • Page 200: Adjustment/Setting

    Field Service Ver.2.0 Jan. 2007 7. HOW TO USE THE ADJUSTMENT/SETTING SECTION ADJUSTMENT/SETTING 7. HOW TO USE THE ADJUSTMENT/SETTING SECTION Composition This part "ADJUSTMENT/SETTING" describes items to be adjusted and the method of adjustment that is required by this machine, it also gives detailed explanations. A.
  • Page 201: Utility Menu

    8. UTILITY MENU Field Service Ver.2.0 Jan. 2007 8. UTILITY MENU List of utility mode Note • For detail on the utility mode, refer to "User's guide". UTILITY MENU [1] One-Touch [1] Scan [1] Address [1] E-Mail Registration Book [2] FTP [3] SMB [4] User Box [2] Group...
  • Page 202 Field Service Ver.2.0 Jan. 2007 8. UTILITY MENU UTILITY MENU [2] User Setting [2] Display Set- [6] Fax Active Screen ting [7] Copier Basic Screen Setting [8] Job List Default [3] Initial Setting [4] Copier Setting [5] Scanner Setting [6] Printer Set- [1] Basic Setting ting [2] Paper Setting...
  • Page 203 8. UTILITY MENU Field Service Ver.2.0 Jan. 2007 UTILITY MENU [3] Administrator [1] System Set- [0] User Box [1] Delete unused User Box Setting ting Setting [2] Delete Secure Print Documents [3] Auto Delete Secure Document [2] Administra- [1] Administrator Registration tor/Machine [2] Input Machine Address Setting...
  • Page 204 Field Service Ver.2.0 Jan. 2007 8. UTILITY MENU UTILITY MENU [3] Administrator [5] Network [7] AppleTalk Setting Setting Setting [8] LDAP Set- [1] Enabling LDAP ting [2] Setting Up LDAP [3] Default LDAP Server Setting [9] E-Mail Set- [1] E-Mail TX (SMTP) ting [2] E-Mail RX (POP) [0] Detail Set-...
  • Page 205 8. UTILITY MENU Field Service Ver.2.0 Jan. 2007 UTILITY MENU [3] Administrator [0] Security Set- [1] Administrator Password Setting ting [2] User Box Admin. Setting [3] Administrator Security Level [4] Security Details [5] Enhanced Security Mode [6] HDD Setting [1] Check HDD Capacity [2] Temporary Data Overwrite Setting [3] Overwrite All Data [4] HDD Lock Password...
  • Page 206: List Of Adjustment Items

    Field Service Ver.2.0 Jan. 2007 9. LIST OF ADJUSTMENT ITEMS 9. LIST OF ADJUSTMENT ITEMS Replacement parts/Others Adjustment/setting items Print Positioning: Leading Edge P.179 Machine Printer Print Positioning: Side Edge P.180 Area Paper Feed Direction Adj. P.181 Printer Resist Loop P.183 Bypass Tray Adjustment P.184...
  • Page 207: Service Mode

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.1 List of service mode Adjustment/setting items page Machine Printer Area Print Positioning: Leading Edge P.179 Print Positioning: Side Edge P.180 Paper Feed Direction Adj. P.181 Printer Resist Loop P.183 Bypass Tray Adjustment P.184...
  • Page 208 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE Adjustment/setting items page System 1 Initialization Utility/Administrator Job memory Setting P.199 Setting Data Data FAX Setting Data Network Setting Data Destination Storage Data CS Remote Care Setting Data Service Mode Setting Image Process Adj. (Adj.) Data Data Machine and ADF...
  • Page 209 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 Adjustment/setting items page Finisher Center Staple Position P.242 Half-Fold Position P.243 Punch Horizontal Position P.244 Punch Resist Loop P.245 Firmware Version P.246 CS Remote Care P.247 System 2 Data Capture P.268 Paper Size Setting •...
  • Page 210 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE Adjustment/setting items page Enhanced Security CE Password P.300 Administrator Password P.300 Administrator Feature Level P.301 CE Authentication P.301 Billing Setting Counter Setting P.303 Management Function Choice P.304 (See the FK-502 Service Manual) Confidential –...
  • Page 211: Setting Method

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.2 Setting Method This machine is provided with a service mode for various types of adjustments/settings. Data adjusted and/or set in this mode are stored in the NVRAM board (NRB). 10.2.1 Start and exit of the service mode You can access the service mode while the power is both turned ON and OFF.
  • Page 212: Machine Adjust

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.3 Machine Adjust 10.3.1 Print Positioning: Leading Edge (Printer Area) Adjusts the leading edge timing of the printer image. This adjustment is used to change the restart timing of paper of the registration roller and adjust the relative position in the sub scan direction of the image against the paper.
  • Page 213: Print Positioning: Side Edge (Printer Area)

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.3.2 Print Positioning: Side Edge (Printer Area) Changes the laser write timing and also changes the image position on the drum in the main scan direction to adjust the mis-centering of the printer image. For each paper feed (each tray, bypass feed, ADU) and for each paper size (common, small size, large size), the adjustment can be made.
  • Page 214: Paper Feed Direction Adj. (Printer Area)

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.3.3 Paper Feed Direction Adj. (Printer Area) A. Printer Adjusts the magnification of the printer in the sub scan direction. This adjustment is used to change uniformly the process speed of the drum and the registration roller and change the magnification in the sub scan direction of the image on the drum.
  • Page 215 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 B. Fixing motor clock Makes appropriate a paper feed loop amount between the registration roller and the fusing roller to prevent the transfer slippage at the position about 26 mm from the trailing edge of the transfer paper. The adjustment can be made for each type of paper (normal paper, OHP, thick paper, envelope, label, custom paper and user paper).
  • Page 216: Printer Resist Loop

    1 step = 0.13 mm For other than the above: • Setting range for bizhub 500: – 32.00 to + 31.75 mm 1 step = 0.25 mm • Setting range for bizhub 420: – 26.88 to + 26.67 mm 1 step = 0.21 mm •...
  • Page 217: Bypass Tray Adjustment

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.3.5 Bypass Tray Adjustment Conduct this adjustment when the paper size of the bypass tray is not detected correctly. A. Procedure "Service Mode screen" Press [Machine]. "Machine Adjust screen" Press [Bypass Tray Adjustment]. "Bypass Tray Adjustment screen"...
  • Page 218: Image Position: Leading Edge (Scan Area)

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.3.6 Image Position: Leading Edge (Scan Area) Adjusts the leading edge timing while in the scan in the platen mode. This adjustment is used to adjust the position at which the read is started in the sub scan direction while the original is being scanned by the exposure unit.
  • Page 219: Image Position: Side Edge (Scan Area)

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.3.7 Image Position: Side Edge (Scan Area) Adjusts the mis-centering of the image in the main scan direction while in the scan in the platen mode. Note • Be sure that the adjustment of the Print Position: Side Edge has been completed. (See P.180) A.
  • Page 220: Cross Direction Adjustment (Scan Area)

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.3.8 Cross Direction Adjustment (Scan Area) Adjusts the magnification of the image in the main scan direction while in the scan in the platen mode and in the DF mode. A. Procedure "Service Mode screen"...
  • Page 221: Feed Direction Adjustment (Scan Area)

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.3.9 Feed Direction Adjustment (Scan Area) Adjusts the magnification of the image in the sub scan direction while in the scan on the original glass. This adjustment is used to change the scan speed of the exposure unit. A.
  • Page 222: Lead Edge Erase Adjustment

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.3.10 Lead Edge Erase Adjustment Adjusts the leading edge erasure amount. A. Procedure "Service Mode screen" Press [Machine]. "Machine Adjust screen" Press [Lead Edge Erase Adjustment]. "Lead Edge Erase Adjustment screen" Press [Test Copy]. "Test Copy screen"...
  • Page 223: Non-Image Area Erase Check

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.3.11 Non-Image Area Erase Check When installing this machine, or when moving its installation location, check to see if the non-image area erase check mechanism of the copy applied setting operates correctly in its installation location, and adjust automati- cally the sensitivity with which the non-image area is detected.
  • Page 224: Imaging Process Adjustment

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.4 Imaging Process Adjustment 10.4.1 Charging Main Manual Adj. Do not conduct this adjustment in the field. 10.4.2 Transfer Manual Adj. Do not conduct this adjustment in the field. 10.4.3 Separation (AC) Manual Adj. Do not conduct this adjustment in the field.
  • Page 225: Toner Density Adjustment

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.4.9 Toner Density Adjustment This adjustment can be used to increase and/or decrease the toner density of developer. Use this adjustment when an image fogging occurs due to the increased toner density of developer and you want to decrease the toner density.
  • Page 226: Laser Diameter Adjustment

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.4.10 Laser Diameter Adjustment The MPC value can be corrected by entering a set value to change the image density (dot diameter). Major cases in which this adjustment is used. • When you want to change the image density. •...
  • Page 227: Ld1 Offset Adj. / Ld2 Offset Adj

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.4.11 LD1 Offset Adj. / LD2 Offset Adj. Adjusts the 2 laser beam amount (LD1/LD2) equally. Be sure to make this adjustment when replacing the write unit, drum and developer. Note • Make sure that the TCR adjustment, the toner density adjustment and the dot diameter adjust- ment have been completed.
  • Page 228: System 1

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.5 System 1 10.5.1 Marketing Area Sets the marketing area of the main body and the fax. • Marketing area of the main body: By setting the marketing area, the definition of the original detection size and the paper size will be changed. And the selectable languages in "Marketing Area screen"...
  • Page 229: Tel/Fax Number

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.5.2 Tel/Fax Number Sets the telephone number and the fax number of the service station that are displayed on the screen when a service call occurs. These telephone and fax numbers are also displayed as the service center contact of the basic screen help of the user screen.
  • Page 230: Trouble Isolation

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.5.4 Trouble Isolation When each function (device) is in trouble, isolating a trouble allows the limited use of this machine. A. Procedure "Service Mode screen" Press [System 1]. "System Input screen" Press [Trouble Isolation]. "Trouble Isolation screen"...
  • Page 231: Original Size Detection

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.5.7 Original Size Detection Sets the detection size of the original size on the original glass and ADF. A. Procedure "Service Mode screen" Press [System 1]. "System Input screen" Press [Original Size Detection]. Press [Original Glass Original Size Detect] of the menu.
  • Page 232: Install Date

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.5.9 Install Date Sets the start date of the total counter. A. Procedure "Service Mode screen" Press [System 1]. "System Input screen" Press [Install Date]. "Install Date screen" Press Year (4 digits), Month (2 digits), Day (2 digits) with the copy count setting key and press [Entry]. Check the display "The present contents of a setting"...
  • Page 233: Communication System Setting

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.5.11 Communication System Setting Selects the communication system used at the RS-232C port. A. Procedure "Service Mode screen" Press [System 1]. "System Input screen" Press [Communication System Setting]. "System Input screen" • System Input ( [CS Remote Care] / [JScribe1] / [JScribe2] ) Selects the communication system used at the RS-232C port.
  • Page 234: Counter

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.6 Counter 10.6.1 Display of the Counter Displays the following data held by this machine on the touch panel. The counter can be also checked by the output list, CSRemoteCare. • Total Service •...
  • Page 235 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 B. Total Service Displays the total copy count printed in the service mode and the user mode. Note • The maximum count is 99,999,999. CSRC parameter Item collected Count condition — Total Service Number of paper printed and exited in the single and double sided copy modes.
  • Page 236 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE CSRC parameter Item Count condition (F1) BOX Housing: Copy – Proof Print 1 count for each completion of a job. BOX Housing: Copy – BOX Hold BOX Housing: Print – Proof Print BOX Housing: Print –...
  • Page 237 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 E. ADF Counter Displays the number of the paper through by modes of ADF. Note • The maximum count is 99,999,999. • 1 count for the single sided copy and 2 counts for the double sided copy. CSRC parameter Item Remarks...
  • Page 238 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE CSRC SC cord CSRC SC cord CSRC SC cord parameter parameter parameter (E0) (E0) (E0) Confidential – for internal use only, do not distribute...
  • Page 239 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 CSRC SC cord CSRC SC cord CSRC SC cord parameter parameter parameter (E0) (E0) (E0) G. Time Series Trouble (SC) For the latest 50 SC's, displays the SC code of cause, the total count, the date of occurrence, the time of occur- rence, and the firmware version.
  • Page 240 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE CSRC Jam cord CSRC Jam cord CSRC Jam cord parameter parameter parameter Upper Lower Upper Lower Upper Lower (J0) (J0) (J0) — — — — — Paper Jam History For the latest 100 jams, displays JAM code, Total Count, Date of Occurrence, Paper Tray, Paper Size, and Zoom.
  • Page 241 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 CSRC parameter Item Count condition (F5) Print operating time (single sided mode) Accumulated hours from start to stop of the print. 1 count for 1 second (not including the time period during which the counter stops due to a jam).
  • Page 242 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE K. Each Size Displays the number of print of each paper size. Note • The maximum count is 99,999,999. • 1 count each time paper is exited (0 count for a blank sheet and 2 counts for the double sided print).
  • Page 243: Present Parts Life

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.6.2 Present Parts Life Displays the counter of an intended part. And, when replacing an intended part, the counter of the replaced part is reset to manage the service history. A. Procedure for the display/reset "Service Mode screen"...
  • Page 244 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE CSRC Unit Parts name Parts No. parameter (Z1) Fusing unit Fusing roller 50GA5303 Fusing pressure roller 50GA5304 Fusing cleaner assy 50GA-540 Heat insulating sleeve /A 26NA5372 Fusing bearing /Up 26NA5371 Fusing bearing /Lw 50GA5359 Fusing sensor assy 50GA-544...
  • Page 245 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.6.3 Sets the PM execution cycle or resets the PM counter. Note • The PM cycle setting has been input in advance and be sure not to change this setting normally. A. Procedure for the counter reset "Service Mode screen"...
  • Page 246: State Confirmation

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.7 State Confirmation 10.7.1 Sensor Check This machine is provided with an input/output check function as a self-diagnostic function. For the sensor check (input check), the state confirmation of each signal can be made. A.
  • Page 247 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 Display and signal source Name PS12 Paper empty sensor /2 No paper Paper PS15 Near-empty sensor /2 Near-empty Non-near-empty PS13 Upper limit sensor /2 Upper limit Not at upper limit PS14 Tray set sensor /2 Not set PS16 Paper size sensor /Rr2...
  • Page 248 Serial communication check when the power is turned ON (SubCPU) — Serial communication check when the power is turned ON (Main body) — Main body identification signal bizhub 420/360 bizhub 500 — Machine type code "129" = "128" = bizhub 420/360 bizhub 500 —...
  • Page 249 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 Display and signal source Name Toner remaining sensor Detected Not detected Toner bottle sensor TH1/ The higher value of thermistor /1 and ther- 0 to 255 mistor /2 Original empty sensor Original No original Original feed sensor Original registration sensor...
  • Page 250 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE Display and signal source Name PS14 Lower limit sensor Lower limit Not at lower limit PS15 Upper limit sensor Upper limit Not at upper limit — OT-601 connection detection Connection Non-connection Tray position sensor Tray detected Tray not detected...
  • Page 251 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 Display and signal source Name Paper full sensor /1 (MT) Full Other than full Paper detection sensor /2 (MT) No paper Paper Paper full sensor /2 (MT) Full Other than full Paper detection sensor /3 (MT) No paper Paper Paper full sensor /3 (MT)
  • Page 252 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE Display and signal source Name PS24 ADU conveyance sensor /1 Paper No paper PS25 ADU conveyance sensor /2 PS27 Reverse sensor PS26 ADU open/close sensor Open Close — Not set Resolution 1024 is also displayed as resolution 256. The size in the main scan direction is shown by the combination of the ON/OFF of the paper size sensors /Rr and /Fr.
  • Page 253 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 The combination of the ON/OFF of the paper size sensors /BP1 (PS19), /BP2 (PS20), /BP3 (PS21) and /BP4 (PS22) is shown in 4-bit data (0 to 15). Sensor check display PS19 PS20 PS21 PS22 The combination of the ON/OFF of the paper size boards and the paper size detection boards (4 in all) is...
  • Page 254: Load Check

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.7.2 Load Check This machine is provided with an input/output check function as a self-diagnostic function. For the load check, the check and adjustment (output check) of the load operation can be made. A.
  • Page 255 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 Name Restrictive conditions M150 Feed motor (LS250) (LU) Feed motor (LS210) (LU) Feed motor (LS250), registration CL1, clutch, loop clutch turn ON at the same time M122 Paper feed motor /3 (LS125) (PC-202) Valid only when the paper empty sen- sor /3 (PS115) detects a no paper condition.
  • Page 256 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE Name Restrictive conditions M124 Paper lift motor /3 (PC-202) The upper limit sensor /3 (PS114) turns ON, or it is stopped by the stop button. M125 Paper lift motor /4 (PC-202) The upper limit sensor /4 (PS123) turns ON, or it is stopped by the stop button.
  • Page 257 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 Name Restrictive conditions Drum motor (LS250) Drum motor (LS210) Drum motor (LS125) FM3, Exhaust fan /Fr, /Rr turn ON at the same time Drum cooling fan FM2, Fusing cooling fan /Fr, /Rr turns ON at the same time Power supply cooling fan Developing suction fan...
  • Page 258 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE Name Restrictive conditions Toner bottle motor (CW) Toner bottle motor (CCW) Toner remaining sensor ON/OFF Toner remaining sensor ON Main relay Original feed motor Original conveyance motor Cooling fan Pressure roller release solenoid Stamp solenoid Print lamp (LED board) green ON Print lamp (LED board) red ON...
  • Page 259 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 Name Restrictive conditions Release/press operation of exit roller once Open/close operation once of paper exit opening (SD) — — — — — — — — — — — — After 2-staple positioning, home posi- tion search —...
  • Page 260 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE Name Restrictive conditions Feed motor, ADU conveyance clutch /Lw turn ON at the same time Feed motor, ADU conveyance clutch CL7, /Up, /Lw turn ON at the same time Reverse solenoid — KM brand setting —...
  • Page 261: Memory/Hdd Condition

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.7.3 Memory/HDD Condition Displays the memory capacity and the hard disc capacity (total/free space). A. Procedure "Service Mode screen" Press [State Confirmation]. "State Confirmation screen" Press [Memory/HDD condition]. The memory package capacity, and the total capacity and the free capacity of HDD are displayed. Press [END].
  • Page 262: Hdd Format (Memory/Hdd Adjustment)

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.7.6 HDD Format (Memory/HDD Adjustment) Formats HDD. Note • When formatting HDD, all the data stored in HDD gets lost and becomes unrecoverable. A. Procedure "Service Mode screen" Press [State Confirmation]. "State Confirmation screen" Press [Memory/HDD Adjustment].
  • Page 263: Adj. Data Table

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.7.8 Adj. Data Table Display Adjustment item 1/28 Print position adjustment: leading edge (tray 1) Print position adjustment: leading edge (tray 2) Print position adjustment: leading edge (tray 3) Print position adjustment: leading edge (tray 4) Print position adjustment: leading edge (LCT) Print position adjustment: leading edge (bypass (normal paper)) Print position adjustment: leading edge (bypass (thick paper: large))
  • Page 264 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE Display Adjustment item 6/28 Magnification in the printer feed direction (printer: OHP (small)) Magnification in the printer feed direction (printer: thick paper (large)) Magnification in the printer feed direction (printer: thick paper (small)) Magnification in the printer feed direction (printer: envelope) Magnification in the printer feed direction (printer: label (large)) Magnification in the printer feed direction (printer: label (small))
  • Page 265 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 Display Adjustment item 12/28 Printer registration loop amount (bypass (label: large)) — Printer registration loop amount (ADU (small)) Printer registration loop amount (ADU (large)) Tray adjustment (maximum width) Tray adjustment (minimum width) Scan area (scanning position: leading edge) 13/28 Scan area (scanning position: side edge)
  • Page 266 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE Display Adjustment item 18/28 ADF registration loop amount (single sided) ADF registration loop amount (double sided) ADF original size (maximum width) ADF original size (minimum width) ADF density ADF scan position Center staple position (B5S) 19/28 Center staple position (A4S) Center staple position (B4)
  • Page 267 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 Display Adjustment item 24/28 DipSW No.05 DipSW No.06 DipSW No.07 DipSW No.08 DipSW No.09 DipSW No.10 DipSW No.11 25/28 DipSW No.12 DipSW No.13 DipSW No.14 DipSW No.15 DipSW No.16 DipSW No.17 DipSW No.18 26/28 DipSW No.19 DipSW No.20...
  • Page 268: Adf

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.8 ADF 10.8.1 Paper Feed Direction Adjusts the magnification in the sub scan direction while in the DF original scan. This adjustment adjusts the magnification of the image data in the sub scan direction by changing the scan speed of DF.
  • Page 269: Lead Edge

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.8.2 Lead Edge Adjusts the position at which the image read is started while in the DF original scan. This adjustment adjusts the leading edge position of the image by changing the image read start timing after the leading edge of the original passes through the read position.
  • Page 270: Side Edge

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.8.3 Side Edge Adjusts the mis-centering of the image in the main scan direction while in the DF original scan. The adjustment is made for each mode (1-Sided, 2-Sided (Front/Back)). Note • Make sure that the adjustment of the printer position: side edge has been completed. (See P.180) A.
  • Page 271: Resist Loop Adj

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.8.4 Resist Loop Adj. Adjusts the original loop amount (1-Sided or 2-Sided) at the registration roller section of DF to adjust a paper skew, wrinkles or an original jam at the registration section. This adjustment adjusts the re-start timing of the DF registration roller.
  • Page 272: Density Adj

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.8.6 Density Adj. This adjustment is made when the slit glass is replaced. The slit glass at the scanner section is coated, and therefore, its transmittance of the exposure lamp is different when compared to the original glass.
  • Page 273: Scan Position Adjustment

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.8.7 Scan Position Adjustment Adjusts the read start position of the exposure unit in the sub scan direction. A. Procedure "Service Mode screen" Press [ADF]. "ADF Adjustment screen" Press [Scan Position Adjustment]. "Scan Position Adjustment screen"...
  • Page 274: Sensor Auto Adjust

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.8.8 Sensor Auto Adjust This adjustment is made when an erroneous detection occurs with the reflective sensor, or after the DF control board (DFCB) and each of the reflective sensors are replaced. Conducting this adjustment backs up the sensi- tivity value of each of the reflective sensors to RAM in DFCB.
  • Page 275: Finisher

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.9 Finisher 10.9.1 Center Staple Position (SD-502) Adjusts the stapling position in the sub scan direction while in the stitch-and-fold by SD-502. Note • Before conducting this adjustment, make sure that the adjustment of the half-fold position has been completed.
  • Page 276: Half-Fold Position (Sd-502)

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.9.2 Half-Fold Position (SD-502) Adjusts the folding position while in the stitch-and-fold print by SD-502. A. Procedure "Service Mode screen" Press [Finisher]. "Finisher Adjustment screen" Press [Half-Fold Position]. "Half-Fold Position Adjustment screen" Press each key to select the paper size to be adjusted.
  • Page 277: Punch Horizontal Position (Pu)

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.9.3 Punch Horizontal Position (PU) Adjusts the position of the punch holes by PU-501 in the sub scan direction. A. Procedure "Service Mode screen" Press [Finisher]. "Finisher Adjustment" Press [Punch Horizontal Position]. "Punch Horizontal Position Adj.
  • Page 278: Punch Resist Loop (Pu)

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.9.4 Punch Resist Loop (PU) Adjusts the registration loop amount while in the punch by PU-501. This adjustment is made when there occurs a tilt with the punch hole, or when a jam occurs frequently in the punch mode.
  • Page 279: Firmware Version

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.10Firmware Version Displays the version of the firmware (main body and optional). • MFP Controller • Image Controller • Operation Panel Message Data • Finisher • • Fax board controller 1 • Fax board controller 2 •...
  • Page 280: Cs Remote Care

    (See P.257) • When using the telephone line for connection, use the recommended modem. (For recommended modem, contact responsible person of KONICA MINOLTA.) • When using the telephone line for connection, select [CS Remote Care] in [Communication Sys- tem Setting] screen ([Service Mode] → [System 1] → [Communication System Setting]).
  • Page 281 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 Step Procedure Using the telephone line Using the Fax line Using E-mail modem modem *1 Clearing the RAM Select [Service Mode] → [CS Remove Care], and touch [Detail Setting]. Touch [RAM Clear]. Select Set, and touch [OK].
  • Page 282 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE Step Procedure Using the telephone line Using the Fax line Using E-mail modem modem *1 Inputting the AT com- Proceed to step 11. Setting the E-mail address mand for initializing the Select [Service Mode] → [CS Remote Care], modem and touch [Server Set].
  • Page 283 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 Step Procedure Using the telephone line Using the Fax line Using E-mail modem modem *1 Executing the initial transmission Receiving the initial connection E-mail message Select [Service Mode] → [CS Remote Care], Sending the initial connection E-mail message and touch [Detail Setting].
  • Page 284: Software Sw Setting For Cs Remote Care

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.11.3 Software SW setting for CS Remote Care Note • SW bits data are written into the NVRAM every time a change is made. In case you changed bit data by accident, be sure to restore the previous state. A.
  • Page 285 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 SW No. Functions Default SW 04 0 to 7 Reservation — — SW 05 Modem redial interval 4 to 7 Reservation — — SW 06 Modem redial times Reservation — — SW 07 Redial for response time out Do not redial Redial...
  • Page 286 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE SW No. Functions Default SW 12 Timer 2 Dial request completed → CONNECT reception SW 13 0 to 7 Reservation — — SW 14 Timer 4 Line connection → Start request telegram delivery SW 15 Timer 5 Wait time for other side's response...
  • Page 287 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 Modem redial interval Mode 05-3 05-2 05-1 05-0 1 minute 2 minutes "3 minutes" 4 minutes 5 minutes 6 minutes 7 minutes 8 minutes 9 minutes 10 minutes Modem redial times Mode 06-6 06-5 06-4...
  • Page 288 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE Retransmission times on E-Mail delivery error Mode 09-6 09-5 09-4 09-3 09-2 09-1 09-0 0 to 9 times 000 0000 to 000 1001 "10 times" 11 to 99 times 000 1011 to 110 0011 Timer 1 (RING reception →...
  • Page 289: Setup Confirmation

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.11.4 Setup confirmation • Follow the steps below to make sure that CS Remote Care has been properly set up. Call the Service Mode to the screen. Touch [CS Remote Care]. Check to make sure that only selected item is displayed. 10.11.5 Calling the Maintenance •...
  • Page 290: Detail On Settings

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.11.8 Detail on settings A. System Selection Functions • To select the system type for remote diagnosis. • Use to newly build or change the system. Setting/ • Select E-Mail, Modem, or Fax. Procedure •...
  • Page 291 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 (2) Date & Time Setting Functions • To set the data and time-of-day • Use to set or change the date and time-of-day. Setting/ Call the Service Mode to the screen. Procedure Touch [CS Remote Care].
  • Page 292 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE (6) Response Time Out Functions • It sets the intervals for resending E-Mails when transmission error occurred. • It can be set only when [E-Mail] is selected by System Setting. • To use when changing the intervals for resending E-Mails when transmission error occurred.
  • Page 293 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 <POP3 port number> Functions • To set the POP3 port number used for the CS Remote Care. • To set the port number for the POP3 server. Setting/ • The default setting is 110. Procedure “110”...
  • Page 294 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE (3) Send <SMTP server> Functions • To set the SMTP sever address for transmission used for the CS Remote Care. • To set the SMTP server address • SMTP server address can be set by the IP address or the domain name. Setting/ <Input IP Address>...
  • Page 295 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 (4) TX/RX Test Functions • To determine the correct transmission and reception using CS Remote Care. • Use to determine the correct transmission and reception using CS Remote Care. Setting/ • Press the Start key to let the machine start the transmission and reception test. Procedure •...
  • Page 296: List Of The Cs Remote Care Error Code

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.11.9 List of the CS Remote Care error code When Connecting by Modem Error code Error Solution 0001 The line is busy (Busy detection) • Transmit again manually. 0002 Failure of the Modem default setting at transmit- •...
  • Page 297 Transmission / Receiving collision • Try communication again. (Receiving is detecting during transmitting pro- cessing) Note • When a code other than the ones listed above is displayed, contact KONICA MINOLTA and inform the error code. When connecting by E-Mails Error code Error...
  • Page 298 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE Error code Error Solution 1062 Modifying not available due to the copy job cur- • Ask host send rently performing another instruction mail for • When informing the host that it cannot be modifying.
  • Page 299 Not Ready other than the ones listed above. • Wait for a while and try transmitting again. Note • When a code other than the ones listed above is displayed, contact KONICA MINOLTA and inform the error code. C. When connecting by Fax modem Error code...
  • Page 300: 10Troubleshooting For Cs Remote Care

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.11.10Troubleshooting for CS Remote Care If communication is not done properly, check the condition by following the procedures shown below. Shift the screen in the order of [Service Mode] → [CS Remote Care] → [Detail Setting]. At this time, in the cases of Initial transmitting / Administrator transmitting / Maintenance Start transmitting / Maintenance Finish transmitting, the communication result will be displayed at the top of the screen.
  • Page 301: System 2

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.12System 2 10.12.1 Data Capture Set the availability/unavailability of the capture of the print job data. Keeping the print data captured allows the reproduction of a print with which a trouble occurred. (For particulars, see "IV.
  • Page 302 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE B. List of software DipSW Note • Be sure not to change bits with no particular reference made of the function. DIPSW No. Bit Function Default setting Japan Inch Metric DipSW1 Operation at key counter Ignore.
  • Page 303 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 DIPSW No. Bit Function Default setting Japan Inch Metric DipSW4 Detection of the toner bottle Not detects Detects when installed DipSW5 — — — — — — — — — — — —...
  • Page 304 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE DIPSW No. Bit Function Default setting Japan Inch Metric DipSW9 Copy quantity limit — — — — — — — — — — — — DipSW10 — — — — — — —...
  • Page 305 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 DIPSW No. Bit Function Default setting Japan Inch Metric DipSW14 — — — — — — — — — — — — — — — — — — — — — — —...
  • Page 306 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE DIPSW No. Bit Function Default setting Japan Inch Metric DipSW18 Separation of a defective part Normal Separated from the tray 1 (upper stage of the main body) Separation of a defective part Normal Separated from the tray 2 (lower stage of...
  • Page 307 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 DIPSW No. Bit Function Default setting Japan Inch Metric DipSW21 — — — — — — Platen/ADF size recognition x 14 Foolscap switchover — — — Operation at key counter Destroy jobs Not destroy jobs removal Platen small size (8...
  • Page 308 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE DIPSW No. Bit Function Default setting Japan Inch Metric DipSW24 Mixed original direction setting Not detected Detected job history display setting Valid Invalid — — — — — — — — — —...
  • Page 309 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 DIPSW No. Bit Function Default setting Japan Inch Metric DipSW28 Image leading edge position adjustment while in the platen memory copy DipSW29 Transfer/separation output selection of the user paper (tray) TSL (transfer exposure lamp) control of the user paper (tray) —...
  • Page 310 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE DIPSW No. Bit Function Default setting Japan Inch Metric DipSW33 — — — — — — — — — DipSW34 System ON/OFF while in the sleep or the power switch (SW2) OFF FS-510 paper exit tray position Print start permission when Permit...
  • Page 311 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 DIPSW No. Bit Function Default setting Japan Inch Metric DipSW37 Operation when FS reaches Restore automati- Restore manually the maximum capacity cally FAX stamp setting Invalid Valid Image selection when fixing Copier image Test pattern No.9 motor clock adjusted —...
  • Page 312 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE Toner level detection (toner supply display) Mode Set the copy count that is printed until the print oper- After 0 print or its equiva- ation is terminated from the toner near empty is dis- lent played after the toner level sensor (PZS) detects toner After 100 print or its...
  • Page 313 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 Copy quantity limit Mode No limit 1 print 3 prints 5 prints 9 prints 10 prints 20 prints 30 prints 50 prints 99 prints 250 prints No limit No limit No limit No limit Download font display setting Mode...
  • Page 314 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE Fusing temperature while in the low power Mode 16-1 16-0 Set the fusing temperature while in the low power The fusing heater lamps /1 (L2) and /2 mode. (L3) turn on when the thermistors /1 (TH1) and /2 (TH2) are respectively at 70 °C, and turn OFF when they are at 80 °C.
  • Page 315 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 *11 Platen small size (8 x 11/A4 or less) setting Mode 21-5 Default setting is "1" for inch and "0" for metric. A notice is made in a size detected by APS. A notice is made as A4 (Japan) / x 11 (inch) size.
  • Page 316 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE *16 TSL control of the user paper (tray) Mode 29-4 29-3 Set the TSL control that is applicable when selecting Normal ON control the user paper in [Paper type] of [Utility menu]. When All OFF selecting "Switch over depending on the environ- Switching over depending...
  • Page 317 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 *20 FS-510 paper exit tray position Mode 34-3 34-2 34-1 Set the stop position of the paper exit tray. Not fixed Tray 1 Tray 2 Tray 3 Folding/stitch-and-fold tray (SD) Not fixed *21 Custom original support Mode 35-1...
  • Page 318 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE *25 Fusing temperature setting while in the selection Mode 36-7 36-6 of OHP Standard When there occurs a problem (insufficient fusibility Standard + 10 °C and large paper curl) with fusibility while in the selec- Standard –...
  • Page 319: Isw

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.12.4 ISW For particulars, see "5. FIRMWARE VERSION UP". (See P.101) 10.12.5 Option Let the main body recognize the installing condition of the optional HDD and FAX. A. Procedure "Service Mode screen" Press [System 2].
  • Page 320: Trouble Reset

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.12.7 Trouble Reset After completion of the handling of a trouble related to the fusing system, release the trouble. Note • When a trouble related to the fusing system occurs, the software DipSW3-1 (SC latch) is set to "1" ("0"...
  • Page 321: List Output

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.13List Output 10.13.1 List output Outputs various types of lists. Lists that can be output are as shown below. • Machine Management List • Adjustment List • Service Parameter • Protocol Trace Last •...
  • Page 322: Test Mode

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.14Test Mode 10.14.1 Test pattern list The following test patterns can be output. • Full Image Halftone (No. 1) • Gradation Pattern (No. 2) • Gradation Pattern (No. 3) • Gradation Pattern (No. 5) •...
  • Page 323 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 No.1 Overall halftone (8-bit output) [Check item] • When the density is set at 70 (halftone) When there are white stripes or black stripes, check to see if an abnormality is found with the scanner system or process system [Recommended sections to be checked]: Developing unit, cleaning glass, charging corona, transfer/sep- aration corona, scanner mirror, slit glass and original glass...
  • Page 324 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE No.2 Gradation pattern [Check item] When fogging appears or density is thin, check the process system and the gamma correction to see if which is defective. Regardless of this test pattern being normal, any trouble is found with the print image, the image processing system or scanner system is considered defective.
  • Page 325 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 No.3 Gradation pattern (8-bit output) [Check item] • Check to see if the laser output of LD1/LD2 is uniform and if the gradation is reproduced without a break. [Recommended sections to be checked]: Write unit, and LD offset adjustment For LD offset adjustment, see "10.4.11 LD1 Offset Adj.
  • Page 326 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE No.5 Gradation pattern (8-bit output) [Check item] • Check the pattern to see if the laser output of LD1/LD2 is uniform with the gradation continuously repro- duced. [Recommended checkpoints]: Write unit, LD offset adjustment For LD offset adjustment, see "10.4.11 LD1 Offset Adj.
  • Page 327 10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 No.11 Beam check (8-bit output) [Check item 1] • Check to see if there is a difference in density found with the solid black pattern in the main scan and sub scan directions. [Recommended sections to be checked]: Charging corona, transfer/separation corona, developing unit, and write dust-proof glass.
  • Page 328 Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE No.16 Linearity evaluation pattern (1-bit error diffusion output) [Check item] Judge from this test pattern whether the scanner system or the printer system is abnormal. Items that can be checked include main scan magnification, sub scan magnification, image skew, and leading edge timing of the printer system.
  • Page 329: Test Pattern Output

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.14.2 Test pattern output There are two methods provided for the test pattern output. • Output it by selecting the item of each test pattern. (Procedure A) • Output it by specifying the test pattern number. (Procedure B) Note •...
  • Page 330: Running Mode

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.14.3 Running Mode Conduct a continuous print operation test. In this mode, the following items can be selected. • Intermittent Copy Mode The machine shifts into the ready condition after completion of the print operation of the set copy count and conducts the same operation after waiting for 0.5 sec.
  • Page 331: Fax Setting

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.15Fax setting For particulars of the setting, see FK-502 Service Manual. Confidential – for internal use only, do not distribute...
  • Page 332: Enhanced Security

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.16Enhanced Security 10.16.1 List of the security setting Adjustment/setting item Enhanced Security CE Password Administrator Password Administrator Feature Level Level 1 Level 2 Prohibit CE Authentication 10.16.2 Start and termination of the security mode Security setting is made on "Enhanced security screen"...
  • Page 333: Ce Password

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.16.3 CE Password Set a password to enter the service mode. Note • Be sure to avoid using as a password the name and the birth day that can be easily suspected by other people.
  • Page 334: Administrator Feature Level

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.16.5 Administrator Feature Level Set the range of the administrator feature to be displayed in Administrator Setting in the Utility menu. When the setting is made to [Prohibit] in this feature, the following features are not displayed. A.
  • Page 335: Billing Setting

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.17Billing Setting 10.17.1 List of the billing setting Adjustment/setting item Billing Setting Counter Setting Management Function Choice 10.17.2 Start and termination of the billing setting mode The billing setting is made in [Billing Setting screen] in the billing setting mode. A.
  • Page 336: Counter Setting

    Field Service Ver.2.0 Jan. 2007 10. SERVICE MODE 10.17.3 Counter Setting Set the counter mode of the counters of 2 types. • Total Counter Mode • Large Size Counter Mode A. Procedure "Billing Setting screen" Press [Counter Setting]. "Counter Setting screen" Select a count mode of the total counter in either of [Mode 1] or [Mode 2].
  • Page 337: Management Function Choice

    10. SERVICE MODE Field Service Ver.2.0 Jan. 2007 10.17.4 Management Function Choice Set the installation/non-installation of the key counter and the management device. A. Procedure "Billing Setting screen" Press [Management Function Choice]. "Management Function Choice screen" Select the management device. NOTE •...
  • Page 338: Mechanical Adjustment

    Field Service Ver.2.0 Jan. 2007 11. MECHANICAL ADJUSTMENT 11. MECHANICAL ADJUSTMENT 11.1 Mis-centering adjustment of the trays 1 and 2 This adjustment is made when there occurs a mis-centering that cannot be adjusted in the service mode. A. Procedure Pull out the tray [1]. If there remains any paper, remove it thoroughly.
  • Page 339: Mis-Centering Adjustment Of The Bypass Tray

    11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Jan. 2007 11.2 Mis-centering adjustment of the bypass tray This adjustment is made when there occurs a mis-centering that cannot be adjusted in the service mode. A. Procedure Open the bypass tray [1]. If paper is set, remove it. When the paper guide [2] is set to the small size position, expand it.
  • Page 340: Troubleshooting

    Field Service Ver.2.0 Jan. 2007 12. JAM CODE TROUBLESHOOTING 12. JAM CODE 12.1 Jam code list Classification Jam code Cause Resulting Correction operation Bypass J-1000 The vertical conveyance sensor (PS2) If there is a Pull out the paper from does not turn ON within a specified sheet of paper the bypass tray and period of time after the feed clutch...
  • Page 341 12. JAM CODE Field Service Ver.2.0 Jan. 2007 Classification Jam code Cause Resulting Correction operation PC-402 J-1306 The paper feed sensor (PS1) does not If there is a Open the right door of turn OFF within a specified period of sheet of paper PC and the vertical time after the PS1 turns ON.
  • Page 342 Field Service Ver.2.0 Jan. 2007 12. JAM CODE Classification Jam code Cause Resulting Correction operation J-2006 While in the print, the front door The main body Remove jammed paper opens. and the optional if any from optional device stop device / main body. FS-510 J-2007 While in the print, the guide plate...
  • Page 343 12. JAM CODE Field Service Ver.2.0 Jan. 2007 Classification Jam code Cause Resulting Correction operation J-6001 The DF open/close switch (SW3) The DF stops Open the open/close turns OFF while in the DF operation. immediately. If cover and remove there is paper jammed paper if any.
  • Page 344 Field Service Ver.2.0 Jan. 2007 12. JAM CODE Classification Jam code Cause Resulting Correction operation J-6108 When feeding the third original in the The DF stops Open the open/close mode other than the single sided immediately. If cover and remove mode, the original feed sensor (PS6) there is paper jammed paper if any.
  • Page 345 12. JAM CODE Field Service Ver.2.0 Jan. 2007 Classification Jam code Cause Resulting Correction operation J-6208 When feeding the third original in the The DF stops Open the open/close mode other than the single sided immediately. If cover and remove mode, the original registration sensor there is paper jammed paper if any.
  • Page 346 Field Service Ver.2.0 Jan. 2007 12. JAM CODE Classification Jam code Cause Resulting Correction operation J-6308 When feeding the third original in the The DF stops Open the open/close mode other than the single sided immediately. If cover and remove mode, the original detection sensor there is paper jammed paper if any.
  • Page 347 12. JAM CODE Field Service Ver.2.0 Jan. 2007 Classification Jam code Cause Resulting Correction operation J-6514 While in the idle, any of the original The DF stops Open the open/close registration sensor (PS9), the original immediately. If cover and remove detection sensor (PS8) or the original there is paper jammed paper if any.
  • Page 348 Field Service Ver.2.0 Jan. 2007 12. JAM CODE Classification Jam code Cause Resulting Correction operation J-6607 When feeding the second original in The DF stops Open the open/close the mode other than the single sided immediately. If cover and remove mode, the original exit sensor (PS10) there is paper jammed paper if any.
  • Page 349 12. JAM CODE Field Service Ver.2.0 Jan. 2007 Classification Jam code Cause Resulting Correction operation FS-510 J-7217 The entrance sensor (PS4) does not FS, RU, MT, SD, Remove jammed paper turn OFF within a specified period of main body stop if any from the FS/main time after the PS4 turns ON.
  • Page 350 Field Service Ver.2.0 Jan. 2007 12. JAM CODE Classification Jam code Cause Resulting Correction operation FS-511 J-7218 The intermediate conveyance sensor FS, RU, MT, SD, Remove jammed paper (PS3) does not turn OFF within a main body stop if any from the FS/main specified period of time after the PS3 immediately.
  • Page 351 12. JAM CODE Field Service Ver.2.0 Jan. 2007 Classification Jam code Cause Resulting Correction operation Paper J-8100 The registration sensor (PS1) turns The printer sec- Open the vertical con- feed ON while in idling. tion stops veyance door and ADU immediately.
  • Page 352: Malfunction Code

    Field Service Ver.2.0 Jan. 2007 13. MALFUNCTION CODE 13. MALFUNCTION CODE 13.1 Malfunction code list A. Note for use Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition. B. Code list NOTE • For codes with "*" given in the error code column, a message "Turn off the power and turn it on again"...
  • Page 353 13. MALFUNCTION CODE Field Service Ver.2.0 Jan. 2007 Classification Code Causes Resulting Estimated abnormal parts operation Drive C-0207 While in the paper feed, there The main body Pick-up solenoid /BP (SD1) occurs a condition twice in suc- stops immedi- Lift sensor (PS23) cession in which the lift sensor ately to turn OFF Feed motor (M9)
  • Page 354 Field Service Ver.2.0 Jan. 2007 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation FS-511 C-1102 Tray lift motor (M7) drive abnor- The main body Tray lift motor (M7) mality. stops immedi- Main tray upper limit sensor • While in the main tray up ately to turn OFF (PS19) drive, the main tray upper limit...
  • Page 355 13. MALFUNCTION CODE Field Service Ver.2.0 Jan. 2007 Classification Code Causes Resulting Estimated abnormal parts operation FS-511 C-1105 Intermediate conveyance roller The main body Intermediate conveyance release motor (M12) drive abnor- stops immedi- roller release motor (M12) mality. ately to turn OFF Roller release home sensor •...
  • Page 356 Field Service Ver.2.0 Jan. 2007 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation FS-511 C-1108 Stapler motor /Fr (M17) drive The main body Stapler motor /Fr (M17) abnormality. stops immedi- Stapler home sensor /Fr • The stapler home sensor /Fr ately to turn OFF (PS25) (PS25) does not turn OFF...
  • Page 357 13. MALFUNCTION CODE Field Service Ver.2.0 Jan. 2007 Classification Code Causes Resulting Estimated abnormal parts operation C-1110 Saddle stapler motor /Rr drive The main body Saddle stapler motor /Rr abnormality. stops immedi- SD control board (SDCB) • When the saddle stapler ately to turn OFF motor /Rr turns ON, it does the main relay...
  • Page 358 Field Service Ver.2.0 Jan. 2007 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation C-1113 Exit open/close motor (M9) drive The main body Exit open/close motor (M9) abnormality. stops immedi- Saddle exit home sensor • When starting a pressure ately to turn OFF (PS18) contact operation, the saddle...
  • Page 359 13. MALFUNCTION CODE Field Service Ver.2.0 Jan. 2007 Classification Code Causes Resulting Estimated abnormal parts operation FS-510 C-1117 Alignment motor /Fr (M5) drive The main body Alignment motor /Fr (M5) abnormality. stops immedi- Alignment home sensor /Fr • While in the home position ately to turn OFF (PS7) search, the alignment home...
  • Page 360 Field Service Ver.2.0 Jan. 2007 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation C-1121 Punch motor (M1) drive abnor- The main body Punch motor (M1) mality. stops immedi- Punch position sensor /1 The punch position sensors /1 ately to turn OFF (PS2) (PS2) and /2 (PS3) do not turn...
  • Page 361 13. MALFUNCTION CODE Field Service Ver.2.0 Jan. 2007 Classification Code Causes Resulting Estimated abnormal parts operation Abnor- C-2401 High machine inside temperature The main body TCR sensor (TCRS) mality abnormality. stops immedi- Printer control board (PRCB) around When the temperature around the ately to turn OFF the drum drum is above 58 °C...
  • Page 362 Field Service Ver.2.0 Jan. 2007 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation High C-2803 TCR output abnormality. The main body TCR sensor (TCRS) stops immedi- Printer control board (PRCB) voltage When the output ripple voltage of power the TCR sensor (TCRS) is less ately to turn OFF...
  • Page 363 13. MALFUNCTION CODE Field Service Ver.2.0 Jan. 2007 Classification Code Causes Resulting Estimated abnormal parts operation Thermistor /1 (TH1) Fusing C-3801 Fusing main sensor low tempera- The main body stops immedi- Printer control board (PRCB) ture abnormality. temper- While in the idle or in the low ately to turn OFF DC power supply (DCPS) ature...
  • Page 364 Field Service Ver.2.0 Jan. 2007 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation Thermistor /2 (TH2) Fusing C-3808 Fusing sub sensor high tempera- The main body stops immedi- Printer control board (PRCB) ture abnormality (sub CPU detec- temper- tion) ately to turn OFF...
  • Page 365 13. MALFUNCTION CODE Field Service Ver.2.0 Jan. 2007 Classification Code Causes Resulting Estimated abnormal parts operation Image C-4001 Index board (INDEXB) contact The main body Index board (INDEXB) proces- abnormality. stops immedi- Overall control board (OACB) sing ately to turn OFF abnor- the main relay mality...
  • Page 366 Field Service Ver.2.0 Jan. 2007 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation C-5301 Exhaust fan /Fr (FM3) conversion The main body Exhaust fan /Fr (FM3) lock abnormality. stops immedi- Printer control board (PRCB) abnor- When FM3 is ON, an error signal ately to turn OFF mality is detected 5 times in succession...
  • Page 367 13. MALFUNCTION CODE Field Service Ver.2.0 Jan. 2007 Classification Code Causes Resulting Estimated abnormal parts operation Scanner C-6101 While in the exposure unit initial Scanner sec- Scanner motor (M2) abnor- search, the scanner home sensor tion stops Scanner home sensor mality (PS30) does not turn on within a immediately.
  • Page 368 Field Service Ver.2.0 Jan. 2007 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation C-B117 Time out error for ACK standby FAX breakdown FK-502 driver C-B118 Undefined frame reception error C-B119 DMA transfer error C-B120 JC software error C-B122 Device error (GA LOCAL SRAM) C-B123...
  • Page 369 13. MALFUNCTION CODE Field Service Ver.2.0 Jan. 2007 Classification Code Causes Resulting Estimated abnormal parts operation Line C-B150 External class instance acquisi- FAX breakdown FK-502 control tion error C-B151 Job start-up error (start-up JOB parameter/slave job generation error) C-B152 Doc access error (report Buf access error) C-B153 Time out for a response from the...
  • Page 370 Field Service Ver.2.0 Jan. 2007 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation Page C-B185 Incoming data size logic error FAX breakdown FK-502 control (The incoming data is not a multi- ple number of DotLine. C-B186 Image Buff acquisition (alloc) error C-B187 Error return from Compressor C-B188...
  • Page 371 13. MALFUNCTION CODE Field Service Ver.2.0 Jan. 2007 Classification Code Causes Resulting Estimated abnormal parts operation C-D201 Overall control board cooling fan The main body Overall control board (OACB) lock (FM8) abnormality. stops immedi- Overall control board cool- abnor- ately to turn OFF ing fan (FM8) mality the main relay...
  • Page 372 Field Service Ver.2.0 Jan. 2007 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation System C-E085* Copy sequence abnormality. Engine section Overall control board (OACB) control Through copy sequence (FCOT) power OFF. commu- abnormality (the one that the nication cause of which cannot be identi- abnor-...
  • Page 373 13. MALFUNCTION CODE Field Service Ver.2.0 Jan. 2007 Classification Code Causes Resulting Estimated abnormal parts operation System C-E08E* Unrecoverable error (The count is Engine section Overall control board (OACB) control made by C-5402.) power OFF. commu- An abnormal operation occurs nication when an interrupt copy is made abnor-...
  • Page 374 Field Service Ver.2.0 Jan. 2007 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation System C-E097* Unrecoverable error (The count is Engine section Overall control board (OACB) control made by C-5402.) power OFF. commu- An error occurs when the task n nication is started.
  • Page 375 13. MALFUNCTION CODE Field Service Ver.2.0 Jan. 2007 Classification Code Causes Resulting Estimated abnormal parts operation System C-E0A1* Unrecoverable error (The count is Engine section Overall control board (OACB) control made by C-5402.) power OFF. commu- An abnormal operation occurs nication when an interrupt copy is made abnor-...
  • Page 376 Field Service Ver.2.0 Jan. 2007 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation System C-E0AA* Unrecoverable error (The count is Engine section Overall control board (OACB) control made by C-5402.) power OFF. commu- An abnormal operation occurs nication when an interrupt copy is made abnor-...
  • Page 377 13. MALFUNCTION CODE Field Service Ver.2.0 Jan. 2007 C. Function to separate defective sections For setting of DipSW that is specified for the following items, it is possible to use them with a failed section sep- arated. After setting DipSW, however, no abnormality detection is made on the separated section. NOTE •...
  • Page 378: Appendix

    Field Service Ver.2.0 Jan. 2007 14. PARTS LAYOUT DRAWING APPENDIX 14. PARTS LAYOUT DRAWING 14.1 Main body 14.1.1 Switch/sensor A. Main body rear side 50gaf5c017na Toner bottle sensor (PS4) Humidity sensor (HUMS) Toner bottle position sensor (PS28) Toner remaining sensor (PZS) Confidential –...
  • Page 379 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 B. Main body front side 50gaf5c018na Power switch (SW2) Main power switch (SW1) Interlock switch (MS) C. Main body upper surface 50gaf5c019na DF open/close switch (SW3) APS timing sensor (PS31) Scanner home sensor (PS30) APS sensor (PS32) Confidential –...
  • Page 380 Field Service Ver.2.0 Jan. 2007 14. PARTS LAYOUT DRAWING D. Developing section 50gaf5c020na TCR sensor (TCRS) E. Paper feed section (1) Tray 1 50gaf5c034na Upper limit sensor /1 (PS6) Paper size sensor /Rr1 (PS10) Paper empty sensor /1 (PS5) Tray set sensor /1 (PS8) Paper size sensor /Fr1 (PS11) Near-empty sensor /1 (PS9) Confidential –...
  • Page 381 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 (2) Tray 2 50gaf5c035na Vertical conveyance sensor (PS2) Paper size sensor /Fr2 (PS17) Feed door open/close sensor (PS7) Paper size sensor /Rr2 (PS16) Paper empty sensor /2 (PS12) Tray set sensor /2 (PS14) Upper limit sensor /2 (PS13) Near-empty sensor /2 (PS15) (3) Registration...
  • Page 382 Field Service Ver.2.0 Jan. 2007 14. PARTS LAYOUT DRAWING Bypass tray section 50gaf5c037na Paper size VR/BP (VR1) Paper size sensor /BP4 (PS22) Paper empty sensor /BP (PS18) Paper size sensor /BP2 (PS20) Lift sensor (PS23) Paper size sensor /BP1 (PS19) Paper size sensor /BP3 (PS21) G.
  • Page 383 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 H. Fusing section 50gaf5c021na Fusing exit sensor (PS3) Thermistor /1 (TH1) Thermistor /2 (TH2) Thermostat (TS) Reverse/paper exit section 50gaf5c039na Reverse sensor (PS27) Confidential – for internal use only, do not distribute...
  • Page 384: Load

    Field Service Ver.2.0 Jan. 2007 14. PARTS LAYOUT DRAWING 14.1.2 Load A. Main body rear side [11] [10] 50gaf5c022na Toner supply motor (M4) Developing motor (M3) Toner bottle motor (M10) Feed motor (M9) Toner solenoid (SD5) Drum motor (M1) Power supply cooling fan (FM1) [10] Fusing motor (M11) Overall control board cooling fan (FM10)
  • Page 385 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 B. Main body inside 50gaf5c023na Fusing cooling fan /Rr (FM8) Drum cooling fan (FM4) Fusing cooling fan /Fr (FM2) Developing suction fan (FM6) C. Main body right side 50gaf5c024na Web solenoid (SD4) Coveyance suction fan (FM5) Confidential –...
  • Page 386 Field Service Ver.2.0 Jan. 2007 14. PARTS LAYOUT DRAWING D. Write section 50gaf5c025na Polygon motor (M5) E. Photo conductor section 50gaf5c026na Drum claw solenoid (SD2) Confidential – for internal use only, do not distribute...
  • Page 387 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 Paper feed section (1) Tray 1 50gaf5c040na Feed clutch /1 (CL4) Paper lift motor /1 (M7) (2) Tray 2 50gaf5c041na Vertical conveyance clutch (CL3) Paper lift motor /2 (M8) Feed clutch /2 (CL5) Confidential –...
  • Page 388 Field Service Ver.2.0 Jan. 2007 14. PARTS LAYOUT DRAWING (3) Registration 50gaf5c042na Registration clutch (CL1) Loop clutch (CL2) G. Bypass tray section 50gaf5c043na Feed clutch /BP (CL6) Pick-up solenoid /BP (SD1) Confidential – for internal use only, do not distribute...
  • Page 389 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 H. ADU section 50gaf5c044na ADU conveyance clutch /Up (CL7) ADU conveyance clutch /Lw (CL8) Reverse/paper exit section 50gaf5c045na Reverse motor (M6) Exhaust fan /Rr (FM9) Reverse solenoid (SD3) Exhaust fan /Fr (FM3) Confidential –...
  • Page 390: Boards And Others

    Field Service Ver.2.0 Jan. 2007 14. PARTS LAYOUT DRAWING 14.1.3 Boards and others A. Main body rear side 50gaf5c027na L1 inverter (L1 INVB) Paper size board /2 (PSB/2) Scanner drive board (SDB) Paper size board /1 (PSB/1) Printer control board (PRCB) Overall control board (OACB) Circuit breaker /1 (CBR1) NVRAM board (NRB)
  • Page 391 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 B. Main body front side 50gaf5c028na Total counter (TCT) C. Main body inside 50gaf5c029na DC power supply (DCPS) Hight voltage unit (HV2) Confidential – for internal use only, do not distribute...
  • Page 392 Field Service Ver.2.0 Jan. 2007 14. PARTS LAYOUT DRAWING D. Operation panel and main body upper surface 50gaf5c030na CCD board (CCDB) Operation board (OB) Panel key board (PKB) Speaker (SP) (option) OB inverter (OB INVB) Exposure lamp (L1) LCD board (LCDB) L1 relay board (L1 RLB) E.
  • Page 393 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 Photo conductor section 50gaf5c032na IDC sensor (IDCS) Erase lamp (EL) G. ADU section 50gaf5c046na Transfer exposure lamp (TSL) Confidential – for internal use only, do not distribute...
  • Page 394 Field Service Ver.2.0 Jan. 2007 14. PARTS LAYOUT DRAWING H. Fusing section 50gaf5c033na Fusing heater lamp /2 (L3) Fusing heater lamp /1 (L2) Confidential – for internal use only, do not distribute...
  • Page 395 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 14.2 DF A. Front side 16eaf5c001na Pressure roller release solenoid (SD1) LED board (LB) B. Rear side 16eaf5c002na Cover open/close sensor (PS7) Cooling fan (FM3) Original conveyance motor (M2) DF control board (DFCB) Original feed motor (M1) Confidential –...
  • Page 396 Field Service Ver.2.0 Jan. 2007 14. PARTS LAYOUT DRAWING C. Upper surface [10] [11] 16eaf5c003na Original size sensor /2 (PS2) Original empty sensor (PS5) Stamp solenoid (SD2) Original registration sensor (PS9) Original exit sensor (PS10) Original size sensor /1 (PS1) Original detection sensor (PS8) [10] Original size sensor /3 (PS3)
  • Page 397: 364

    14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 14.3 PC 14.3.1 PC-202 [21] [20] [19] [22] [23] [18] [24] [17] [25] [16] [26] [15] [14] [13] [12] [11] [10] 4061f5c001na Vertical conveyance sensor /4 (PS126) [14] Paper size detect board /3 (PSDB3) Paper feed sensor /4 (PS125) [15] Paper size sensor /Rr3 (PS118)
  • Page 398: 365

    Field Service Ver.2.0 Jan. 2007 14. PARTS LAYOUT DRAWING 14.3.2 PC-402 [20] [21] [19] [18] [17] [22] [16] [23] [24] [15] [14] [13] [12] [10] [11] 4061f5c201na Paper empty sensor (PS3) [13] Shift gate motor (M3) Main tray empty board (MEB) [14] Shift gate position sensor (PS14) Paper lift motor (M5)
  • Page 399 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 14.4 LU [10] [11] [12] [13] 16aaf5c001na Remaining paper sensor /1 (PS154) Upper limit sensor (PS152) Remaining paper sensor /2 (PS151) Feed clutch (CL151) Dehumidifier heater (HTR101) LU set sensor (PS156) Service parts setting [10] Paper lift motor (M151)
  • Page 400: 367

    Field Service Ver.2.0 Jan. 2007 14. PARTS LAYOUT DRAWING 14.5 FS 14.5.1 FS-510 [27] [26] [28] [25] [20] [24] [29] [21] [30] [23] [22] [19] [18] [17] [16] [13] [12] [11] [10] [15] [14] 4349f5c001na Registration clutch (CL1) [16] Tray lift motor (M11) Guide plate switch (SW4) [17] Lower limit sensor (PS14)
  • Page 401: 368

    14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 14.5.2 FS-511 A. Front side 4521f5c001na Main gate solenoid (SD2) Tray lift motor (M7) Front door sensor (PS17) Main tray upper limit LED (LED19) Confidential – for internal use only, do not distribute...
  • Page 402 Field Service Ver.2.0 Jan. 2007 14. PARTS LAYOUT DRAWING B. Rear side [10] [11] [12] [13] [14] 4521f5c002na Main tray lower limit switch (SW3) Bypass gate solenoid (SD1) Main tray upper limit sensor (PS19) Entrance conveyance motor (M1) Paddle motor /Up (M15) [10] Conveyance motor /Up (M4) Paper exit motor (M3)
  • Page 403 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 C. Punch section 4521f5c003na Punch motor (M11) Punch encoder sensor (PS15) Punch clutch (CL1) Confidential – for internal use only, do not distribute...
  • Page 404 Field Service Ver.2.0 Jan. 2007 14. PARTS LAYOUT DRAWING D. Conveyance section [13] [14] [12] [15] [16] [11] [10] 4521f5e001na Hole punch position switch (SW4) Paddle motor /Lw (M9) Hole punch selector motor (M14) [10] Roller release home sensor (PS12) Intermediate conveyance sensor (PS3) [11] Main route conveyance sensor (PS4)
  • Page 405 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 E. Stapler section 4521f5c005na Stapler home sensor (PS14) Stapler moving motor (M6) Confidential – for internal use only, do not distribute...
  • Page 406 Field Service Ver.2.0 Jan. 2007 14. PARTS LAYOUT DRAWING Main tray section 4521f5c006na Shift home sensor (PS10) Shift motor (M8) Shift encoder sensor (PS11) Confidential – for internal use only, do not distribute...
  • Page 407: 374

    14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 14.6 PU-501 4512f5c001na Punch scraps full sensor (PS1) Encoder sensor (PS4) Punch position sensor /1 (PS2) Punch motor (M1) Punch position sensor /2 (PS3) Confidential – for internal use only, do not distribute...
  • Page 408: 375

    Field Service Ver.2.0 Jan. 2007 14. PARTS LAYOUT DRAWING 14.7 SD-502 [14] [13] [12] [11] [10] 4511f5c001na Folding motor (M10) Tray empty sensor (PS21) Folding roller home sensor (PS22) Paper guide motor (M13) SD interlock switch (SW4) [10] Exit motor encoder sensor (PS25) Staple guide home sensor (PS26) [11] Conveyance motor (M8)
  • Page 409: 376

    14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 14.8 MT-501 [12] [11] [13] [14] [10] [15] [16] 4510f5c001na Conveyance sensor /Up (PS9) Gate solenoid /2 (SD2) Paper full sensor /1 (PS5) [10] Conveyance motor (M1) Conveyance sensor /Lw (PS10) [11] Gate solenoid /3 (SD3) Paper detection sensor /1 (PS1)
  • Page 410: 377

    Field Service Ver.2.0 Jan. 2007 14. PARTS LAYOUT DRAWING 14.9 RU-502 16faf5c001na Path sensor (PS2) Door sensor (PS1) Confidential – for internal use only, do not distribute...
  • Page 411: 378

    14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 14.10 JS-502 4347f5c001na Paper full sensor (PS1) Not used Confidential – for internal use only, do not distribute...
  • Page 412: Connector Layout Drawing

    Field Service Ver.2.0 Jan. 2007 15. CONNECTOR LAYOUT DRAWING 15. CONNECTOR LAYOUT DRAWING 15.1 Main body 15.1.1 Connector in the board A. Overall control board 44 (BN : 28 pin) 51 (BN : 5 pin) 43 (BN: 20 pin) 46 (BK : 50 pin) 50 (BN : 24 pin) 42 (BN : 8 pin) 57 (BK : 9 pin)
  • Page 413 15. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 B. Printer control board 29 (BN : 28 pin) 34 (BN : 32 pin) 28 (BN : 24 pin) 27 (GY : 22 pin) 37 (W : 8 pin) 36 (W : 10 pin) 38 (BN : 20 pin) 91 (BN : 2 pin) 21 (W : 11 pin)
  • Page 414 Field Service Ver.2.0 Jan. 2007 15. CONNECTOR LAYOUT DRAWING C. Scanner drive board 62 (BK : 3 pin) 63 (W : 10 pin) 65 (W : 2 pin) 61 (BN : 24 pin) 64 (W : 9 pin) 50gaf5c003na D. CCD board 60 (BN : 50 pin) 50gaf5c004na Confidential –...
  • Page 415 15. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 E. DC power supply 10 (W : 2 pin) 9 (W : 3 pin) 1 (W : 4 pin) 4 (W : 8 pin) 5 (W : 10 pin) 6 (W : 8 pin) 2 (W : 5 pin) 3 (W : 12 pin) 7 (W : 6 pin)
  • Page 416 Field Service Ver.2.0 Jan. 2007 15. CONNECTOR LAYOUT DRAWING High voltage unit 71 (W : 11 pin) 70 (W : 6 pin) 72 (W : 3 pin) 50gaf5c006na G. Index board 51 (BN : 5 pin) 50gaf5c007na Confidential – for internal use only, do not distribute...
  • Page 417 15. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 H. L1 inverter 930 (W : 3 pin) 931 (W : 4 pin) 50gaf5c008na L1 relay board 97(2 pin) 97 (2 pin) 50gaf5c009na Laser drive board 50 (BN : 24 pin) 50gaf5c010na K.
  • Page 418 Field Service Ver.2.0 Jan. 2007 15. CONNECTOR LAYOUT DRAWING OB inverter 8 (BN : 3 pin) 9 (W : 4 pin) 50gaf5c012na M. NVRAM board 1 (BN : 20 pin) 2 (BN : 24 pin) 50gaf5c013na N. Panel key board 6 (BK : 22 pin) 50gaf5c014na Confidential –...
  • Page 419 15. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 O. Paper size board /1, /2 87,88 (W : 5 pin) 50gaf5c015na Toner control sensor board 1 (W: 7 pin) 50gaf5c016na Confidential – for internal use only, do not distribute...
  • Page 420: Connector In The Board

    Field Service Ver.2.0 Jan. 2007 15. CONNECTOR LAYOUT DRAWING 15.2 DF 15.2.1 Connector in the board A. DF control board (DFCB) 10 (W : 5 pin) 9 (W : 3 pin) 8 (W : 6 pin) 7 (W : 6 pin) 11 (W : 2 pin) 1 (W : 2 pin) 4 (W : 7 pin)
  • Page 421: Connector In The Board

    15. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 15.3 PC 15.3.1 Connector in the board A. PC-202 (1) PC control board (PCCB) 5 (W : 8 pin) 3 (W : 14 pin) 6 (W : 15 pin) 4 (W : 5 pin) 1 (W : 12 pin) 8 (W : 13 pin) 2 (W : 2 pin)
  • Page 422 Field Service Ver.2.0 Jan. 2007 15. CONNECTOR LAYOUT DRAWING B. PC-402 (1) PC control board (PCCB) 3 (W : 11 pin) 5 (W : 15 pin) 4 (W : 13 pin) 7 (W : 5 pin) 6 (W : 8 pin) 1 (W : 12 pin) 2 (W : 2 pin) 4061f5c202na...
  • Page 423: Connector In The Board

    15. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 15.4 LU 15.4.1 Connector in the board A. LU drive board (LUDB) 112 (W : 12 pin) 114 (W : 4 pin) 113 (GY : 22 pin) 111 (W : 2 pin) 110 (GY : 19 pin) 16aaf5c002na Confidential –...
  • Page 424: Connector In The Board

    Field Service Ver.2.0 Jan. 2007 15. CONNECTOR LAYOUT DRAWING 15.5 FS 15.5.1 Connector in the board A. FS-510 (1) FS control board (FSCB) 7 (W : 5 pin) 5 (W : 3 pin) 3 (W : 10 pin) 8 (W : 2 pin) 10 (W : 3 pin) 6 (W : 7 pin) 4 (W : 4 pin)
  • Page 425 15. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 B. FS-511 (1) FS control board (FSCB) 7 (W : 8 pin) 9 (W : 12 pin) 11 (W : 8 pin) 13 (W : 9 pin) 8 (W : 6 pin) 10 (W : 4 pin) 12 (W : N.C.) 6 (W : 2 pin) 5 (W : 4 pin)
  • Page 426: Connector In The Board

    Field Service Ver.2.0 Jan. 2007 15. CONNECTOR LAYOUT DRAWING 15.6 SD 15.6.1 Connector in the board A. SD control board (SDCB) 5 (W : 4 pin) 6 (W : 3 pin) 8 (W : 7 pin) 7 (W : 8 pin) 4 (W : 9 pin) 2 (W : 3 pin) 12 (W : 5 pin)
  • Page 427: Connector In The Board

    15. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Jan. 2007 15.7 MT 15.7.1 Connector in the board A. MT control board (MTCB) 101 (W : 9 pin) 100 (W : 13 pin) 102 (W : 12 pin) 103 (W : 7 pin) 107 (W : 8 pin) 104 (W : 2 pin) 105 (W : 2 pin)
  • Page 428: Timing Chart

    Field Service Ver.2.0 Jan. 2007 16. TIMING CHART 16. TIMING CHART 16.1 Main body A. A4, 2 single sided originals, single sided copy (1 copy), paper feed tray 1 50gaf5c047na Confidential – for internal use only, do not distribute...
  • Page 429 16. TIMING CHART Field Service Ver.2.0 Jan. 2007 B. A4, 3 double sided original, double sided copy (1 copy), paper feed tray 1 50gaf5c048na Confidential – for internal use only, do not distribute...
  • Page 430 Field Service Ver.2.0 Jan. 2007 16. TIMING CHART 16.2 DF A. Single sided original mode (A4, 2 sheets feed) 16eaf5c009na Confidential – for internal use only, do not distribute...
  • Page 431 16. TIMING CHART Field Service Ver.2.0 Jan. 2007 B. Double sided original mode (A4, 2 sheets feed) 16eaf5c010na Confidential – for internal use only, do not distribute...
  • Page 432 Field Service Ver.2.0 Jan. 2007 16. TIMING CHART 16eaf5c011na Confidential – for internal use only, do not distribute...
  • Page 433 16. TIMING CHART Field Service Ver.2.0 Jan. 2007 C. FAX fine mode (A4, 2 sheets feed) 16eaf5c012na Confidential – for internal use only, do not distribute...
  • Page 434 Field Service Ver.2.0 Jan. 2007 16. TIMING CHART D. FAX immediate send mode (A4, 2 sheets feed) 16eaf5c013na Confidential – for internal use only, do not distribute...
  • Page 435 16. TIMING CHART Field Service Ver.2.0 Jan. 2007 16.3 LU A. A4, life size, 1-1 mode, 3 originals 16aaf5c003na Confidential – for internal use only, do not distribute...
  • Page 436 Field Service Ver.2.0 Jan. 2007 16. TIMING CHART 16.4 FS 16.4.1 FS-510 A. Non-sort, A4, 1 sheet setting 4349f5c004na Confidential – for internal use only, do not distribute...
  • Page 437 16. TIMING CHART Field Service Ver.2.0 Jan. 2007 B. 1 stapling, punch, A4, 2 originals, 2 copies setting 4349f5c005na Confidential – for internal use only, do not distribute...
  • Page 438 Field Service Ver.2.0 Jan. 2007 16. TIMING CHART 16.4.2 FS-511 A. No-sort, 1 original, 1 copy setting 4521f5c008na Confidential – for internal use only, do not distribute...
  • Page 439 16. TIMING CHART Field Service Ver.2.0 Jan. 2007 B. Sort, 2 originals, 2 copies setting 4521f5c009na Confidential – for internal use only, do not distribute...
  • Page 440 Field Service Ver.2.0 Jan. 2007 16. TIMING CHART C. 1 staple /Rr, A4S, 2 originals, 2 copies setting 4521f5c010na Confidential – for internal use only, do not distribute...
  • Page 441 16. TIMING CHART Field Service Ver.2.0 Jan. 2007 D. Non-sort, punch, 1 original, 1copy setting 4521f5c011na Confidential – for internal use only, do not distribute...
  • Page 442: Operation Unit

    Field Service Ver.2.0 Jan. 2007 17. OVERALL WIRING DIAGRAM 17. OVERALL WIRING DIAGRAM 17.1 Main body 1/4 RL24V RL1 POWER RL1 CNT FT20 FT21 FT22 J21-01 J13-2 Circuit breaker /1 CN9-1 AC(H) Main relay Thermostat CN10-1 AC(H) AC DRIVE AC(H) CBR 1 Fusing heater lamp /1 CR001...
  • Page 443 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Jan. 2007 Main Body location list Symbol Part name Location CBR1 Circuit breaker /1 CBR2 Circuit breaker /2 DCPS DC power supply FM10 Overall control board cooling fan 12-K Fusing heater lamp /1 11-B Fusing heater lamp /2 11-B...
  • Page 444 Field Service Ver.2.0 Jan. 2007 17. OVERALL WIRING DIAGRAM 17.2 Main body 2/4 Symbol CCDB Connector Faston Crimp Relay connector COPY VENDER (SERIAL) (CN55:FX2) 55-A 1 +12V -A 2 GND -A 3 +5V(main) -A 4 GND -A 5 GND -A 6 WAKEUP -A 7 GND -A 8 GND -A 9 AD1...
  • Page 445 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Jan. 2007 Main Body location list Symbol Part name Location CCDB CCD board 17-B INDEXB Index board 18-K Laser drive board 16-K NVRAM board 20-F — FK-502 23-E — HD-505 15-F — IC-204 15-G —...
  • Page 446 Field Service Ver.2.0 Jan. 2007 17. OVERALL WIRING DIAGRAM 17.3 Main body 3/4 DCPS(2/2) To developing bias To guide plate bias Separation Charging Transfer Coin vendor/2 IDC sensor IDCS PRCB(1/2) PS22 PS23 PS24 PS25 PS26 PS12 PS13 PS18 PS19 TCRS Confidential –...
  • Page 447 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Jan. 2007 Main Body location list Symbol Part name Location Vertical conveyance clutch Feed clutch /1 12-Y Feed clutch /2 ADU conveyance clutch /Up ADU conveyance clutch /Lw Erase lamp 10-Q Power supply cooling fan Fusing cooling fan /Fr Drum cooling fan Coveyance suction fan...
  • Page 448 Field Service Ver.2.0 Jan. 2007 17. OVERALL WIRING DIAGRAM 17.4 Main body 4/4 for DCPS for DCPS 48-1 TX+ 48-2 TX- 48-3 RX+ 48-4 RX+ 48-5 CT 48-6 RX- 48-7 NC 48-8 FG 48-9 VDD1 48-10 LED1 48-11 LED2 48-12 VDD2 REVERSE UNIT DF-607 OACB(3/3)
  • Page 449 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Jan. 2007 Main Body location list Symbol Part name Location Registration clutch 20-Y Loop clutch 20-Y Feed clutch /BP 14-Y Exhaust fan /Fr 23-Q Exhaust fan /Rr 24-Q HUMS Humidity sensor 20-Y Key counter 18-R Exposure lamp 17-S...
  • Page 450 Field Service Ver.2.0 Jan. 2007 17. OVERALL WIRING DIAGRAM 17.5 DF DFCB CN17 CN19 CN18 PS10 Confidential – for internal use only, do not distribute...
  • Page 451 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Jan. 2007 DF-607 location list Symbol Part name Location DFCB DF control board Cooling fan LED board Original feed motor Original conveyance motor MOSDB Mix Original size detection board Original size sensor /1 Original size sensor /2 Original size sensor /3 Original size sensor /4...
  • Page 452 Field Service Ver.2.0 Jan. 2007 17. OVERALL WIRING DIAGRAM 17.6 PC 17.6.1 PC-202 PS114 PS115 PS116 PS117 PS111 PS113 PS118 PS119 PS112 M122 M120 M124 PCCB M125 M123 M121 PS122 PS121 PS128 PS127 PS123 PS124 PS125 PS126 Symbol Connector Faston Crimp Relay connector Confidential –...
  • Page 453 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Jan. 2007 PC-202 location list Symbol Part name Location M120 Vertical conveyance motor /3 M121 Vertical conveyance motor /4 M122 Paper feed motor /3 M123 Paper feed motor /4 M124 Paper lift motor /3 M125 Paper lift motor /4 PCCB...
  • Page 454 Field Service Ver.2.0 Jan. 2007 17. OVERALL WIRING DIAGRAM 17.6.2 PC-402 PCCB PS13 PS12 PS11 PS10 PS14 Symbol Connector Faston Crimp Relay connector Confidential – for internal use only, do not distribute...
  • Page 455 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Jan. 2007 PC-402 location list Symbol Part name Location Paper feed motor Vertical conveyance motor Shift gate motor Shift motor Paper lift motor Main tray empty board PCCB PC control board Paper feed sensor Vertical conveyance sensor Paper empty sensor Upper limit sensor...
  • Page 456 Field Service Ver.2.0 Jan. 2007 17. OVERALL WIRING DIAGRAM 17.7 LU Dehumidifier heater OPTIONAL HTR101 114-3 24V J121-1 J121-2 114-2 P_GND NC (2pin) FT102 (4pin) Upper door interlock switch 114-4 24V FT101 (1pin) 114-1 T5M_24V 121- 1 112-1 T5M_24V Paper lift motor 121- 2 M151 112-2 T5M_ON...
  • Page 457 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Jan. 2007 LU-201 location list Symbol Part name Location CL151 Feed clutch HTR101 Dehumidifier heater LUDB LU drive board M150 Feed motor M151 Paper lift motor MS151 Upper door interlock switch PS151 Remaining paper sensor /2 PS152 Upper limit sensor PS153...
  • Page 458 Field Service Ver.2.0 Jan. 2007 17. OVERALL WIRING DIAGRAM 17.8 FS 17.8.1 FS-510/PU-501 Guide plate switch SD-502/MT-501 Conveyance sensor (Option) Exit roller home sensor PS12 Stacker paddle solenoid Exit roller release motor Entrance sensor PJ25 Registration clutch PJ22 PJ20 PJ19 Entrance motor Exit paddle solenoid FSCB...
  • Page 459 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Jan. 2007 FS-510 location list PU-501 location list Symbol Part name Location Symbol Part name Location Registration clutch Punch motor FSCB FS control board Punch scraps full sensor Exit motor Punch position sensor /1 Conveyance motor Punch position sensor /2 Entrance motor...
  • Page 460 Field Service Ver.2.0 Jan. 2007 17. OVERALL WIRING DIAGRAM 17.8.2 FS-511 Hole punch position switch Intermediate conveyance Stapler moving motor Only for inch Hole punch roller release motor destination selector motor Punch clutch Paper exit motor Conveyance motor/Lw Paddle motor/Lw Conveyance motor/Up Punch encoder sensor PS15...
  • Page 461 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Jan. 2007 FS-511 location list Symbol Part name Location Punch clutch FSCB FS control board LED19 Main tray upper limit LED Entrance conveyance motor Conveyance motor /Lw Paper exit motor Conveyance motor /Up Alignment motor Stapler moving motor Tray lift motor...
  • Page 462 Field Service Ver.2.0 Jan. 2007 17. OVERALL WIRING DIAGRAM 17.9 SD FS-510 PS21 PS18 PS20 PS23 PS26 PS25 PS22 SDCB Symbol Connector Faston Crimp Relay connector Confidential – for internal use only, do not distribute...
  • Page 463 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Jan. 2007 SD-502 location list Symbol Part name Location Conveyance motor Exit open/close motor Folding motor Paper guide motor Staple guide motor PS18 Saddle exit home sensor PS20 Exit sensor PS21 Tray empty sensor PS22 Folding roller home sensor PS23...
  • Page 464 Field Service Ver.2.0 Jan. 2007 17. OVERALL WIRING DIAGRAM 17.10 MT PS10 PS11 MTCB Symbol FS-510 Connector Faston Crimp Relay connector Confidential – for internal use only, do not distribute...
  • Page 465 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Jan. 2007 MT-501 location list Symbol Part name Location Conveyance motor MTCB MT control board Paper detection sensor /1 Paper detection sensor /2 Paper detection sensor /3 Paper detection sensor /4 Paper full sensor /1 Paper full sensor /2 Paper full sensor /3 Paper full sensor /4...
  • Page 466: Service Manual

    SERVICE MANUAL Field Service DF-607 Confidential – for internal use only, do not distribute 2007.01 Ver. 2.0...
  • Page 467 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 468 Field Service Ver.2.0 Jan. 2007 CONTENTS CONTENTS DF-607 OUTLINE PRODUCT SPECIFICATIONS................1 MAINTENANCE PERIODIC CHECK....................5 Maintenance procedure ..................5 2.1.1 Replacing the Pick-up Roller and Feed Roller ..........5 2.1.2 Replacing the Separation Roller..............6 2.1.3 Cleaning of the Pick-up Roller, Feed Roller and Separation Roller ....7 2.1.4 Cleaning of Miscellaneous Rollers ..............8 2.1.5...
  • Page 469 CONTENTS Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 470: Outline

    Field Service Ver.2.0 Jan. 2007 1. PRODUCT SPECIFICATIONS OUTLINE PRODUCT SPECIFICATIONS A. Type Name Reverse Automatic Document Feeder Paper Feed Paper Feed from top of stack Type Turnover Switch back system Paper Exit Straight exit system Installation Screw cramp to the main unit Document Alignment Center Document Loading...
  • Page 471 1. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Jan. 2007 D. Paper feed prohibited originals • If fed, trouble occurrence will be highly possible. Type of Original Possible Trouble Feed failure, damage to the original, or drive failure Original that is stapled or clipped. due to clip clogging Book original Feed failure, damage to the original, or drive failure...
  • Page 472 Field Service Ver.2.0 Jan. 2007 1. PRODUCT SPECIFICATIONS F. Mixed original feed chart For Metric Reference original (original with a maximum width) — — — — — — Other originals — — — — — — — — — — —...
  • Page 473 1. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 474: Maintenance

    Field Service Ver.2.0 Jan. 2007 2. PERIODIC CHECK MAINTENANCE PERIODIC CHECK Maintenance procedure NOTE • The alcohol described in the cleaning procedure of Maintenance represents the iso- propyl alcohol. 2.1.1 Replacing the Pick-up Roller and Feed Roller A. Periodically replaced part/cycle •...
  • Page 475: Replacing The Separation Roller

    2. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 4. Remove two levers [6]. [12] 5. Remove five C-rings [7]. [13] 6. Remove the arm /Fr [8]. 7. Remove the belt [9]. 8. Remove the Pick-up Roller Shaft [11] [13] [9] from the Arm /Rr [10].
  • Page 476: Cleaning Of The Pick-Up Roller, Feed Roller And Separation Roller

    Field Service Ver.2.0 Jan. 2007 2. PERIODIC CHECK 3. Remove the Separation Roller Assy [4]. NOTE • Use care not to lose the spring at the bottom side of the Separation Roller Assy. 16eaf2c008na 4. While opening up the holder [5], remove the Separation Roller Shaft [6].
  • Page 477: Cleaning Of Miscellaneous Rollers

    2. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 2. Using a soft cloth dampened with alco- hol, wipe the Pick-up Roller [2], Feed Roller [3] and Separation Roller [4]. 16eaf2c012na 2.1.4 Cleaning of Miscellaneous Rollers A. Periodic cleaning parts/cycle • Miscellaneous Rollers: Every 250,000 prints (Actual replacement cycle: Every 50,000 faces) B.
  • Page 478 Field Service Ver.2.0 Jan. 2007 2. PERIODIC CHECK 16eaf2c018na 5. Open the DF. 6. Remove the Platen Guide [5]. 16eaf2c015na 7. Using a soft cloth dampened with alco- hol, wipe the roller [6]. 16eaf2c016na 8. Remove the Cover /Fr and Cover /Rr. (See P.14) 9.
  • Page 479 2. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 10. Remove the lever [6]. 16eaf2c020na 11. Remove the screw [7]. 16eaf2c021na Confidential – for internal use only, do not distribute...
  • Page 480: Cleaning Of The Scanning Guide

    Field Service Ver.2.0 Jan. 2007 2. PERIODIC CHECK 12. Remove seven screws [8], and remove the Paper Feed Unit [9]. 16eaf2c022na 13. Using a soft cloth dampened with alco- hol, wipe the roller [10]. [10] [10] 16eaf2c023na 2.1.5 Cleaning of the Scanning Guide A.
  • Page 481: Cleaning Of The Reflective Sensor Section

    2. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 2.1.6 Cleaning of the Reflective Sensor Section A. Periodic cleaning part/cycle • Reflective Sensor: Every 250,000 prints (Actual replacement cycle: Every 50,000 faces) B. Procedure 1. Clean the Original Size Sensor /2 (PS2) [1] using a brush or other similar tools.
  • Page 482: Other

    Field Service Ver.2.0 Jan. 2007 3. OTHER OTHER Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. • As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.
  • Page 483: Disassembling And Assembling List

    3. OTHER Field Service Ver.2.0 Jan. 2007 Disassembling and assembling list Section Part name Ref.Page Cover /Fr P.14 Cover Cover /Rr P.14 Original Feed Tray Cover /Lw P.14 DF Control Board (DFCB) P.15 Board and etc. Original Size VR (VR1) P.15 Complete Stamp Unit 2 P.17...
  • Page 484: Df Control Board (Dfcb)

    Field Service Ver.2.0 Jan. 2007 3. OTHER 3.3.2 DF Control Board (DFCB) 1. Turn OFF the Main Power Switch (SW1). 2. Remove the Cover /Rr. (See P.14) 3. Disconnect all the connectors on the DF Control Board (DFCB). 4. Remove three screws [1], and then remove the DFCB [2].
  • Page 485 Original Size VR (VR1). (See P.235 "10.8 ADF" in Field Service 16eaf2c031na bizhub 500/420/360 main body.) 2. Use the nut [2] and the washer [3] to install the VR1 [4]. NOTE • Align the protrusion of the VR1 and the cutout of the mounting plate.
  • Page 486: Complete Stamp Unit 2

    Field Service Ver.2.0 Jan. 2007 3. OTHER NOTE • When VR1 is replaced, be sure to conduct the back-up data initialization and the orig- inal width detection adjustment. 3.3.4 Complete Stamp Unit 2 1. Open the Open/Close Cover [1]. 2. Open the Processing Guide [2]. 16eaf2c036na 3.
  • Page 487: Replacing The Replace Stamp 2

    3. OTHER Field Service Ver.2.0 Jan. 2007 3.3.5 Replacing the Replace Stamp 2 1. Open the Open/Close Cover [1]. 2. Open the Processing Guide [2]. 16eaf2c039na 3. Remove the stamp. 4. Reinstall the new Replace Stamp 2 [3]. NOTE • Align the protrusion [4] of the stamp to the crevice [5] of the holder.
  • Page 488: Adjustment/Setting

    Field Service Ver.2.0 Jan. 2007 4. MECHANICAL ADJUSTMENT ADJUSTMENT/SETTING MECHANICAL ADJUSTMENT Leading Edge Skew Adjustment 1. Load the test chart [1] in the DF and make one 1-sided copy five consecutive times. 16eaf3c001na 2. Fold each of the sample copies as illus- trated and check for any deviation.
  • Page 489 4. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Jan. 2007 7. If there is a deviation as shown on the figure, turn the screw clockwise to adjust it. 8. After the adjustment procedure has been completed, tighten the decorative screw and the nut which has been loos- ened in step 5.
  • Page 490 SERVICE MANUAL Field Service PC-202 500/420/360 Confidential – for internal use only, do not distribute 2007.01 Ver. 2.0...
  • Page 491 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 492 Field Service Ver.2.0 Jan. 2007 CONTENTS CONTENTS PC-202 OUTLINE PRODUCT SPECIFICATIONS................1 MAINTENANCE PERIODIC CHECK....................3 Maintenance procedure ..................3 2.1.1 Replacing the Separation Roller Assy............3 2.1.2 Replacing the Feed Roller................4 2.1.3 Replacing the Pick-up Roller .................7 OTHER ........................9 Disassembly/Adjustment prohibited items ............9 Disassembling, assembling and cleaning list............10 3.2.1 Disassembling and assembling list .............10...
  • Page 493 CONTENTS Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 494: Outline

    Field Service Ver.2.0 Jan. 2007 1. PRODUCT SPECIFICATIONS OUTLINE PRODUCT SPECIFICATIONS A. Type Name 2 way Paper Take-Up Cabinet Type Front loading type 2 way paper take-up device Installation Desk type Document Alignment Center B. Paper type Paper Type Plain paper 56 to 90 g/m Metric: A3, B4, A4, A4S, B5, A5S, 11 ×...
  • Page 495 1. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 496: Maintenance

    Field Service Ver.2.0 Jan. 2007 2. PERIODIC CHECK MAINTENANCE PERIODIC CHECK Maintenance procedure 2.1.1 Replacing the Separation Roller Assy A. Periodically replaced part/cycle • Separation Roller Assy: Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) NOTE • Replace the Separation Roller Assy, Feed Roller and Pick-up Roller at the same time. B.
  • Page 497: Replacing The Feed Roller

    2. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 5. Remove the C-ring [8], the Guide [9], and remove the Separation Roller Assy [10] [10]. 6. Repeat steps 1 to 5 similarly for the Tray 4. 4061f2c004na NOTE • When installing the Separation Roller Mounting Plate Assy, be sure to fix the holder with screws while holding it down.
  • Page 498 Field Service Ver.2.0 Jan. 2007 2. PERIODIC CHECK 5. Remove four screws [3] and remove the Paper Feed Unit [4]. 4061f2c007na 6. Remove two screws [5] and remove the Mounting Frame [6] for the Separation Roller Mounting Plate Assy. 4061f2c008na 7.
  • Page 499 2. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 9. Shift the Shaft Assy [11] in the orienta- [11] tion as shown on the left, and remove the C-ring [12] and the gear [13]. [13] [12] 4061f2c011na 10. Remove the C-ring [14], the bearing [15], and remove the shaft Assy [16].
  • Page 500: Replacing The Pick-Up Roller

    Field Service Ver.2.0 Jan. 2007 2. PERIODIC CHECK 2.1.3 Replacing the Pick-up Roller A. Periodically replaced part/cycle • Pick-up Roller: Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) NOTE • Replace the Separation Roller Assy, Feed Roller and Pick-up Roller at the same time. B.
  • Page 501 2. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 7. Remove two screws [6] and remove the Feed Roller Cover [7]. 4061f2c018na 8. Remove two C-rings [8], two bearings [9], and remove the Pick-up Roller Assy [10]. [10] 4061f2c019na 9. Remove the C-ring [11] and remove the Pick-up Roller [12].
  • Page 502: Other

    Field Service Ver.2.0 Jan. 2007 3. OTHER OTHER Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. • As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.
  • Page 503: Disassembling, Assembling And Cleaning List

    3. OTHER Field Service Ver.2.0 Jan. 2007 Disassembling, assembling and cleaning list 3.2.1 Disassembling and assembling list Section Part name Ref. page Right Door See P.11 Rear Right Cover See P.11 Covers Lower Right Cover See P.11 Front Right Cover See P.11 Rear Cover See P.11...
  • Page 504: Disassembling And Assembling Procedure

    Field Service Ver.2.0 Jan. 2007 3. OTHER Disassembling and assembling procedure 3.3.1 Right Door/Rear Right Cover/Lower Right Cover/Front Right Cover 1. Open the Right Door [1]. 2. Remove the Right Door [1]. 3. Remove two screws [2] and remove the Rear Right Cover [3].
  • Page 505: Cleaning Procedure

    3. OTHER Field Service Ver.2.0 Jan. 2007 Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 3.4.1 Separation Roller A. Periodically cleaning cycle • Separation Roller: Every 250,000 prints B. Procedure 1. Remove the Right Door. (See P.11) 2.
  • Page 506: Feed Roller

    Field Service Ver.2.0 Jan. 2007 3. OTHER 3.4.2 Feed Roller A. Periodically cleaning cycle • Feed Roller: Every 250,000 prints B. Procedure 1. Remove the Tray 3. 2. Remove the Separation Roller Mounting Plate Assy. (See P.12) 3. Using a soft cloth dampened with alco- hol, wipe the Feed Roller [1] clean of dirt.
  • Page 507 3. OTHER Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 508: Adjustment/Setting

    Field Service Ver.2.0 Jan. 2007 4. MECHANICAL ADJUSTMENT ADJUSTMENT/SETTING MECHANICAL ADJUSTMENT Mis-centering adjustment of the Trays 3 and 4 Conduct this adjustment when a mis-centering occurs that cannot be adjusted in the service mode. A. Procedure 1. Pull out the Tray [1]. 2.
  • Page 509 4. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 510 SERVICE MANUAL Field Service PC-402 500/420/360 Confidential – for internal use only, do not distribute 2007.01 Ver. 2.0...
  • Page 511 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 512 Field Service Ver.2.0 Jan. 2007 CONTENTS CONTENTS PC-402 OUTLINE PRODUCT SPECIFICATION ..................1 MAINTENANCE PERIODIC CHECK....................3 Maintenance procedure ..................3 2.1.1 Replacing the Separation Roller Assy............3 2.1.2 Replacing the Feed Roller................4 2.1.3 Replacing the Pick-up Roller .................7 OTHER ........................9 Disassembly/Adjustment prohibited items ............9 Disassembling, assembling and cleaning list............10 3.2.1 Disassembling and assembling list .............10...
  • Page 513 CONTENTS Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 514: Outline

    Field Service Ver.2.0 Jan. 2007 1. PRODUCT SPECIFICATION OUTLINE PRODUCT SPECIFICATION A. Type Name 2500 sheets paper feed cabinet Type Front loading type LCC Installation Desk type Document Alignment Center B. Paper type Paper Type Plain paper 56 to 90 g/m Metric: A4 Paper Size Inch: 8...
  • Page 515 1. PRODUCT SPECIFICATION Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 516: Maintenance

    Field Service Ver.2.0 Jan. 2007 2. PERIODIC CHECK MAINTENANCE PERIODIC CHECK Maintenance procedure 2.1.1 Replacing the Separation Roller Assy A. Periodically replaced part/cycle • Separation Roller Assy: Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) NOTE • Replace the Separation Roller Assy, Feed Roller and Pick-up Roller at the same time. B.
  • Page 517: Replacing The Feed Roller

    2. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 NOTE • When installing the Separation Roller Mounting Plate Assy, be sure to fix the holder with screws while holding it down. 4061f2c204na 2.1.2 Replacing the Feed Roller A. Periodically replaced part/cycle •...
  • Page 518 Field Service Ver.2.0 Jan. 2007 2. PERIODIC CHECK 6. Remove two screws [4] and remove the Mounting Frame [5] for the Separation Roller Mounting Plate Assy. 4061f2c207na 7. Remove two screws [6] and remove the Feed Roller Cover [7]. 4061f2c208na 8.
  • Page 519 2. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 9. Shift the Shaft Assy [10] in the orienta- tion as shown on the left, and remove the C-ring [11] and the gear [12]. [10] 10. Remove the Shaft Assy [10]. [12] [11] 4061f2c210na 11.
  • Page 520: Replacing The Pick-Up Roller

    Field Service Ver.2.0 Jan. 2007 2. PERIODIC CHECK 2.1.3 Replacing the Pick-up Roller A. Periodic replaced part/cycle • Pick-up Roller: Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) NOTE • Replace the Separation Roller Assy, Feed Roller and Pick-up Roller at the same time. B.
  • Page 521 2. PERIODIC CHECK Field Service Ver.2.0 Jan. 2007 7. Remove two screws [6] and remove the Paper Feed Roller Cover [7]. 4061f2c216na 8. Remove two C-rings [8], two bearings [9], and the Pick-up Roller Assy [10]. [10] 4061f2c217na 9. Remove the C-ring [11] and remove the Pick-up Roller [12].
  • Page 522: Other

    Field Service Ver.2.0 Jan. 2007 3. OTHER OTHER Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. • As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.
  • Page 523: Disassembling, Assembling And Cleaning List

    3. OTHER Field Service Ver.2.0 Jan. 2007 Disassembling, assembling and cleaning list 3.2.1 Disassembling and assembling list Section Part name Ref. page Right Door P.11 Rear Right Cover P.11 Cover Lower Right Cover P.11 Front Right Cover P.11 Rear Cover P.11 Tray P.12...
  • Page 524: Disassembling And Assembling Procedure

    Field Service Ver.2.0 Jan. 2007 3. OTHER Disassembling and assembling procedure 3.3.1 Right Door/Rear Right Cover/Lower Right Cover/Front Right Cover 1. Open the Right Door [1]. 2. Remove the Right Door [1]. 3. Remove two screws [2] and remove the Rear Right Cover [3].
  • Page 525: Tray

    3. OTHER Field Service Ver.2.0 Jan. 2007 3.3.3 Tray 1. Press the Tray Release Key [1] and slide out the Tray [2]. 2. Remove the paper. 3. Remove four screws [3] and slide out the Tray [2]. 4061f2c221na 4. Remove two screws [4], the connector [5], and remove the Relay Board (RLB) [6].
  • Page 526: Wire

    Field Service Ver.2.0 Jan. 2007 3. OTHER 3.3.4 Wire 1. Remove the Tray. (See P.12) 2. Remove four screws [1] and remove the Front Cover Assy [2]. 3. Unplug the connector [3]. 4061f2c224na 4. Remove two screws [4] and the Inner Cover Assy [5].
  • Page 527 3. OTHER Field Service Ver.2.0 Jan. 2007 NOTE • When assembling, be sure to engage rib of gear 1 [10] with concave section of gear 2 [11]. [10] [11] 4061f2c228na 7. Remove three screws [12] and remove [13] the Reinforcement Plate Assy [13]. [12] [12] 4061f2c229na...
  • Page 528 Field Service Ver.2.0 Jan. 2007 3. OTHER 13. Remove four screws [20] and remove [21] the Side Guide Assy /Rr [21]. [20] [20] 4061f2c232na 14. Remove four screws [22] and remove [23] [22] the Side Guide Assy /Fr [23]. [22] 4061f2c233na 15.
  • Page 529: Cleaning Procedure

    3. OTHER Field Service Ver.2.0 Jan. 2007 Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 3.4.1 Separation Roller A. Periodic cleaning cycle • Separation Roller: Every 250,000 prints B. Procedure 1. Remove the Right Door. (See P.11) 2.
  • Page 530: Pick-Up Roller

    Field Service Ver.2.0 Jan. 2007 3. OTHER 3.4.3 Pick-up Roller A. Periodic cleaning cycle • Pick-Up Roller: Every 250,000 prints B. Procedure 1. Remove the Tray. 2. Remove the Separation Roller Mounting Plate Assy. (See P.16) 3. Using a soft cloth dampened with alco- hol, wipe the Pick-up Roller [1].
  • Page 531 3. OTHER Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 532: Adjustment/Setting

    Field Service Ver.2.0 Jan. 2007 4. MECHANICAL ADJUSTMENT ADJUSTMENT/SETTING MECHANICAL ADJUSTMENT Mis-centering adjustment Conduct this adjustment when a mis-centering occurs that cannot be adjusted in the service mode. 1. Press the Tray Release Key [1] and slide out the Tray [2]. 4061f3c201na 2.
  • Page 533 4. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Jan. 2007 4. Close the Right Door and set the Tray. 5. Conduct the copy/print operation and check to see if the mis-centering between the center [1] of the paper and the center [2] of the copied image is within a standard value (±...
  • Page 534: Shifter Movement Timing Belt Adjustment

    Field Service Ver.2.0 Jan. 2007 4. MECHANICAL ADJUSTMENT Shifter Movement Timing Belt Adjustment 1. Slide out the Tray and remove it. 2. Lift the Main Tray [1], and remove two screws [2] fixing the Shift Tray. NOTE • When reinstalling, take care not to unfasten the wire of the Main Tray.
  • Page 535 4. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 536 SERVICE MANUAL Field Service LU-201 Confidential – for internal use only, do not distribute 2006.02 Ver. 1.0...
  • Page 537 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 538 Field Service Ver.1.0 Feb. 2006 CONTENTS CONTENTS LU-201 OUTLINE 1. PRODUCT SPECIFICATION ............1 MAINTENANCE 2.
  • Page 539 CONTENTS Field Service Ver.1.0 Feb. 2006 Blank page Confidential – for internal use only, do not distribute...
  • Page 540: Outline

    11 Recommended paper Plain paper Inch: Hammermill Tidal MP (20 lbs) Metric: Konica Profi (80 g/m ), Konica Minolta Original (80 g/m Recycled paper Inch: Weyehaeuser Recycled Laser Copy (20 lbs) Metric: Nautilus (80 g/m D. Maintenance Maintenance Same as the main body.
  • Page 541 1. PRODUCT SPECIFICATION Field Service Ver.1.0 Feb. 2006 Blank page Confidential – for internal use only, do not distribute...
  • Page 542: Maintenance

    Field Service Ver.1.0 Feb. 2006 2. PERIODIC CHECK MAINTENANCE 2. PERIODIC CHECK Maintenance procedure of the paper feed section Caution • When connected to the main body, make sure that the power cord of the main body is unplugged from the power outlet. 2.1.1 Replacing the pick-up rubber and the feed rubber A.
  • Page 543 2. PERIODIC CHECK Field Service Ver.1.0 Feb. 2006 Note • When installing the paper feed roller unit, be sure to insert the shaft [1] into the ring of the actuator [2]. • When installing the paper feed roller unit, be sure to install it so that the hook [3] comes above the lift-up shaft [4].
  • Page 544 Field Service Ver.1.0 Feb. 2006 2. PERIODIC CHECK Remove the C-clip [1] and then remove the actua- tor [2]. Remove the C-clip [3] and then remove the bear- ing [4]. Pull out the shaft [5] in the arrow-marked direction [6] and remove the feed roller [7]. 16aaf2c003na Remove the feed rubber [2] from the paper feed roller [1].
  • Page 545 2. PERIODIC CHECK Field Service Ver.1.0 Feb. 2006 Remove the screw [1] and then remove the han- dle [3] from the roller mounting plate [2]. Remove the screw [4] and then remove the bear- ing holder [5] from the roller mounting plate [2]. 16aaf2c005na Remove the bearing [1] and then remove the pick- up roller [3] from the shaft [2].
  • Page 546: Replacing The Separation Roller

    Field Service Ver.1.0 Feb. 2006 2. PERIODIC CHECK 2.1.2 Replacing the separation roller A. Periodically replaced part/cycle • Separation rubber: Every 500,000 prints (Actual replacement cycle: Every 200,000 prints) B. Procedure Pull out LU from the main body. Open the upper door [1]. Lift up the paper feed roller unit [2].
  • Page 547 2. PERIODIC CHECK Field Service Ver.1.0 Feb. 2006 Remove the screw [1]. Note • When installing the separation roller assy, be sure to set the upper section of the claw [2] at the center of the marking-off [3] of the plate. In this way, the separation roller assy can be horizontally positioned.
  • Page 548 Field Service Ver.1.0 Feb. 2006 2. PERIODIC CHECK Pull out the shaft [2] while pressing the lever [1] and remove the separation roller [3]. 16aaf2c012na Remove the separation rubber [2] from the sepa- ration roller [1]. Note • Be sure to install the separation rubber [2] so that the paint mark [3] comes in the opposite direction of the projection [4].
  • Page 549: Others

    3. OTHERS Field Service Ver.1.0 Feb. 2006 3. OTHERS Disassembling and assembling list Note • This list shows the explanation of the disassembly and reassembly of the parts which are consid- ered necessary to replace (other than periodically replaced parts). However, these parts except for the covers are not required to be disassembled while in normal service operations.
  • Page 550: Disassembling And Assembling Procedure

    Field Service Ver.1.0 Feb. 2006 3. OTHERS Disassembling and assembling procedure Caution • When connected to the main body, make sure that the power cord of the main body is unplugged from the power outlet. 3.2.1 Removal and reinstallation of the right cover, the front cover and the rear cover A.
  • Page 551 3. OTHERS Field Service Ver.1.0 Feb. 2006 Loosen the 2 screws [1]. Remove the 2 screws [2] and then remove the front cover [3]. 16aaf2c015na Loosen the 2 screws [1]. Remove the screw [2] and then remove the auxil- iary cover /Rr [3]. 16aaf2c016na Confidential –...
  • Page 552 Field Service Ver.1.0 Feb. 2006 3. OTHERS Remove the 3 screws [1] and then remove the cable cover [2]. Remove the 4 screws [3] and then remove the rear cover [4]. Reinstall the above parts following the removal steps in reverse. 16aaf2c017na Confidential –...
  • Page 553: Replacing The Wires

    3. OTHERS Field Service Ver.1.0 Feb. 2006 3.2.2 Replacing the wires The length of the wires Wire /A: 707.2 mm Wire /B: 585.7 mm Wire /C: 558.7 mm Wire /D: 680.2 mm Auxiliary wire: 706.3 mm Detection wire: 609.6 mm A.
  • Page 554 Field Service Ver.1.0 Feb. 2006 3. OTHERS Remove the 5 connectors [2] from the LU drive board (LUDB) [1]. 16aaf2c019na Remove the 6 screws [1] and then remove the LU drive board unit [2]. 16aaf2c020na Confidential – for internal use only, do not distribute...
  • Page 555 3. OTHERS Field Service Ver.1.0 Feb. 2006 Note • When removing the LU drive board unit, the bearings [1] and [2] may come off and fall. Be careful that they do not get lost. • On the inside of the gear [3], the spacer [4] is provided.
  • Page 556 Field Service Ver.1.0 Feb. 2006 3. OTHERS Remove the 4 screws [1] and then remove the motor mounting plate [2]. 16aaf2c023na Remove the E-ring [1], and remove the wire stop- per [2]. Remove the assist wire [4] from the spring [3]. Note •...
  • Page 557 3. OTHERS Field Service Ver.1.0 Feb. 2006 Remove the 2 E-rings [1] and the 2 wire stoppers [2]. Remove the 4 E-rings [4] and remove the 4 upper pulleys [5]. 16aaf2c025na Remove the E-ring [1] and the drive pulley [2], then remove the auxiliary wire [3], the wire A [4] and the wire B [5].
  • Page 558 Field Service Ver.1.0 Feb. 2006 3. OTHERS B. Stringing wires Pass the wire A [1], the wire B [2], the wire C [3] and the wire D [4] through the lift plate [5]. [14] [15] [15] Run the wire A [6] and the wire B [7] through the 2 upper pulleys [8] and the 2 lower pulleys [9], and then through the adjustment part [10].
  • Page 559 3. OTHERS Field Service Ver.1.0 Feb. 2006 Hold the drive pulley [1] and the drive pulley [2] with both hands and rotate them counterclock- wise as seen from the front side until there are no slacks found in the wires A, B, C, and D. [10] Rotate the coupling shaft [3] on the rear side to lift the lift plate [4] to the upper limit.
  • Page 560: Adjustment/Setting

    Field Service Ver.1.0 Feb. 2006 4. MECHANICAL ADJUSTMENT ADJUSTMENT/SETTING 4. MECHANICAL ADJUSTMENT Adjusting the tilt of the lift plate When the lift plate is tilted, paper may not be fed correctly. Adjust the lift plate so that it becomes parallel to the paper feed roller shaft.
  • Page 561 4. MECHANICAL ADJUSTMENT Field Service Ver.1.0 Feb. 2006 Open the upper door [1]. Stand the scale [3] on the upper surface of the lift plate [2]. Move and adjust the wire adjusting member [6] so that the distance from each of the upper surfaces of the panels /Fr [4] and /Rr [5] to the upper sur- face of the lift plate become identical.
  • Page 562 SERVICE MANUAL Field Service FS-510/PU-501/ OT-601 Confidential – for internal use only, do not distribute 2006.02 Ver. 1.0...
  • Page 563 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 564 Field Service Ver.1.0 Feb. 2006 CONTENTS CONTENTS FS-510/PU-501/OT-601 OUTLINE PRODUCT SPECIFICATIONS................1 FS-510 ........................1 PU-501........................3 OT-601........................4 MAINTENANCE PERIODIC CHECK....................5 Maintenance procedure ..................5 2.1.1 Cleaning of the Roller..................5 OTHER ........................7 Disassembly/Adjustment prohibited items ............7 Disassembling and assembling list ...............8 Disassembling and assembling procedure ............9 3.3.1 Conveyance Front Cover /Up, /Rt, /Lw............9 3.3.2...
  • Page 565 CONTENTS Field Service Ver.1.0 Feb. 2006 Blank Page Confidential – for internal use only, do not distribute...
  • Page 566: Outline

    Field Service Ver.1.0 Feb. 2006 1. PRODUCT SPECIFICATIONS OUTLINE PRODUCT SPECIFICATIONS FS-510 A. Type Name Multi tray finisher built into the main body Installation Installed in the main body Document Alignment Center Consumables Staples (5,000 staples/cartridge) B. Functions Modes Non sort, sort, group, sort staple, and punch (when PU-501 is mounted) C.
  • Page 567 1. PRODUCT SPECIFICATIONS Field Service Ver.1.0 Feb. 2006 (3) Sort Staple Type Size Weight Max. Capacity Metric: Tray /1 200 sheets A3, B4, A4, A4S, B5, B5S, A5, A5S, B6S A4S, 8 x 11S 1000 11 x 17, 8 x 14, or less sheets x 11, 8...
  • Page 568 Field Service Ver.1.0 Feb. 2006 1. PRODUCT SPECIFICATIONS PU-501 A. Type Type FS built-in type punching operation device Installation Screwed to the FS Metric: A3, B4, A4, A4S, B5, B5S 11 x 17, 8 x 11, 8 x 11S, Foolscap Paper Size Inch: 2 holes: 11 x 17, 8...
  • Page 569 1. PRODUCT SPECIFICATIONS Field Service Ver.1.0 Feb. 2006 OT-601 A. Type Type Additional Tray to FS Installation Screwed to the FS Mode Non sort, sort, group, and sort staple Number of Bins 1 bin Document Alignment Center B. Paper Type Mode Size Type...
  • Page 570: Maintenance

    Field Service Ver.1.0 Feb. 2006 2. PERIODIC CHECK MAINTENANCE PERIODIC CHECK Maintenance procedure NOTE • The alcohol described in the cleaning procedure of Maintenance represents the iso- propyl alcohol. 2.1.1 Cleaning of the Roller 1. Remove the Lift Tray. (See P.13) 2.
  • Page 571 2. PERIODIC CHECK Field Service Ver.1.0 Feb. 2006 8. Lower Processing Guide FN-3 [5]. 9. Using a soft cloth dampened with alco- hol, wipe the roller [6]. 4349f2c004na 10. Lower Processing Guide FN-4 [7]. 11. Using a soft cloth dampened with alco- hol, wipe the roller [8].
  • Page 572: Other

    Field Service Ver.1.0 Feb. 2006 3. OTHER OTHER Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. • As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.
  • Page 573: Disassembling And Assembling List

    3. OTHER Field Service Ver.1.0 Feb. 2006 Disassembling and assembling list Section Part name Ref.Page Conveyance Front Cover /Up Conveyance Upper Cover Conveyance Front Cover /Rt Front Door P.10 Conveyance Front Cover /Lw Conveyance Front Cover /Lt P.10 Cover Paper Exit Front Cover P.11 Tray /2 P.12...
  • Page 574: Disassembling And Assembling Procedure

    Field Service Ver.1.0 Feb. 2006 3. OTHER Disassembling and assembling procedure 3.3.1 Conveyance Front Cover /Up, /Rt, /Lw 1. Open the Front Door. 2. Unhook the tab, and remove the Con- veyance Front Cover /Up [1]. 4349f2c008na 3. Remove two screws [2], and remove the Conveyance Front Cover /Rt [3].
  • Page 575: Front Door

    3. OTHER Field Service Ver.1.0 Feb. 2006 3.3.3 Front Door 1. Open the Front Door [1]. 2. Remove the screw [2], and remove the stopper [3]. 3. Loosen two screws [4]. 4. Slide up the Fulcrum /Up [5] and remove the Front Door. 5.
  • Page 576: Paper Exit Front Cover, Rear Cover, Connector Cover

    Field Service Ver.1.0 Feb. 2006 3. OTHER 3.3.5 Paper Exit Front Cover, Rear Cover, Connector Cover 1. Remove the Front Door. (See P.10) 2. Remove the Conveyance Front Cover /Lt. (See P.10) 3. Remove four screws [1], and remove the Paper Exit Front Cover [2]. 4349f2c037na 4.
  • Page 577: Tray /2

    3. OTHER Field Service Ver.1.0 Feb. 2006 3.3.6 Tray /2 1. Remove two screws [1], and remove the Tray /2 [2]. 4349f2c016na 3.3.7 1. Remove two screws [1], and remove the OT [2]. 4625f2c001na 3.3.8 Tray /1 1. Remove two screws [1], and remove the Tray /1 [2].
  • Page 578: Lift Tray

    Field Service Ver.1.0 Feb. 2006 3. OTHER 3.3.9 Lift Tray NOTE • When removing the Lift Tray, be sure to bring the Tray down to the bottom. • If the OT is installed, remove it in advance. 1. Remove the Front Door. (See P.10) 2.
  • Page 579: Stapler

    3. OTHER Field Service Ver.1.0 Feb. 2006 3.3.11 Stapler 1. Open the Front Door. 2. Turn the knob [1], and move the stapler forward. 3. Remove the Staple Cartridge. 4. Remove the screw [2], and remove the cover [3]. 4349f2c022na 5.
  • Page 580 Field Service Ver.1.0 Feb. 2006 3. OTHER 3.3.12 1. Remove the Lift Tray. (See P.13) 2. Remove the Conveyance Unit. (See P.13) 3. Remove the Conveyance Upper Cover. (See P.9) 4. Remove the Conveyance Front Cover /Lw. (See P.9) 4512f2c001na 5.
  • Page 581: Stacker Paddle Drive Clutch Assy

    3. OTHER Field Service Ver.1.0 Feb. 2006 3.3.13 Stacker Paddle Drive Clutch Assy A. Removal Procedure 1. Remove the Lift Tray. (See P.13) 2. Remove the Conveyance Unit. (See P.13) 3. Remove the Conveyance Upper Cover. (See P.9) 4. Remove the E-ring [1]. 4349f2c026na 5.
  • Page 582: Paper Holding Paddle Drive Clutch Assy

    Field Service Ver.1.0 Feb. 2006 3. OTHER 3.3.14 Paper Holding Paddle Drive Clutch Assy A. Removal Procedure 1. Remove the Lift Tray. (See P.13) 2. Remove the Conveyance Unit. (See P.13) 3. Remove the Conveyance Upper Cover. (See P.9) 4. Remove the C-ring [1]. 5.
  • Page 583 3. OTHER Field Service Ver.1.0 Feb. 2006 Precaution for Reinstallation 4349f2c032na [1] Solenoid Flapper [4] Paper Holding Paddle Drive Clutch Assy [2] 107 ± 3mm [5] Paper Holding Paddle [3] Paper Holding Paddle 2. Install the bearing [2]. 4349f2c033na 3. Hook the Solenoid Flapper [4] to the claw [3] of the Paper Holding Paddle Drive Clutch Assy.
  • Page 584 Field Service Ver.1.0 Feb. 2006 3. OTHER 4. Attach the C-ring and press the Paper Holding Paddle Drive Clutch Assy [6] to the bearing [5]. 5. Adjust the spacing [7] between the bushing [5] and the Paper Holding Pad- dle Drive Clutch Assy [6] to 0.2 mm and tighten two hexagonal socket head screws.
  • Page 585 3. OTHER Field Service Ver.1.0 Feb. 2006 Blank Page Confidential – for internal use only, do not distribute...
  • Page 586: Adjustment/Setting

    Field Service Ver.1.0 Feb. 2006 4. MECHANICAL ADJUSTMENT ADJUSTMENT/SETTING MECHANICAL ADJUSTMENT Staple Position Adjustment 1. Set the staple and make a print. 2. Check the staple position of the paper. • Slant one point Staple [1] (Paper Width: 216 to 297 mm) 279 to 297 mm: 45°, B5, B4: 30°...
  • Page 587: Adjustment Of The Installation Position Of The Shutter Drive Gear

    4. MECHANICAL ADJUSTMENT Field Service Ver.1.0 Feb. 2006 4. Open the Front Door. 5. Turn the knob [1], and move the stapler forward. 6. Loosen the screw [2], and remove the cover [3]. 4349f3c002na 7. Loosen two adjustment screws [2] and move the Stapler Unit [3] in the direction of the arrow to make the adjustment.
  • Page 588: Punch Mis-Centering Adjustment (Pu-501)

    Field Service Ver.1.0 Feb. 2006 4. MECHANICAL ADJUSTMENT Punch Mis-centering Adjustment (PU-501) 1. Set the copier into the Punch mode and make a 1-sided print from a 1-sided original. 2. Fold the output paper in half and check whether the punch hole positions are aligned.
  • Page 589 4. MECHANICAL ADJUSTMENT Field Service Ver.1.0 Feb. 2006 Blank Page Confidential – for internal use only, do not distribute...
  • Page 590 SERVICE MANUAL Field Service FS-511/RU-502 Confidential – for internal use only, do not distribute 2006.02 Ver. 1.0...
  • Page 591 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 592 Field Service Ver.1.0 Feb. 2006 CONTENTS CONTENTS FS-511/RU-502 OUTLINE 1. PRODUCT SPECIFICATION ............1 FS-511 .
  • Page 593 CONTENTS Field Service Ver.1.0 Feb. 2006 Blank page Confidential – for internal use only, do not distribute...
  • Page 594: Outline

    Field Service Ver.1.0 Feb. 2006 1. PRODUCT SPECIFICATION OUTLINE 1. PRODUCT SPECIFICATION FS-511 A. Type Type Multi staple finisher Installation Floor-mounted type Document alignment Center Consumables Staples B. Functions Mode Normal Non-sort, sort, group, sort-staple Punch Non-sort-punch, sort-punch, group-punch, sort-staple-punch C.
  • Page 595 1. PRODUCT SPECIFICATION Field Service Ver.1.0 Feb. 2006 (2) Non-sort, sort, group Type of paper Size of paper Weight Max. capacity Exit tray Max. number of sheets stapled Plain paper A3, B4, A4, A4S, B5, 50 to 130 g/m 3000 sheets Main tray —...
  • Page 596 Field Service Ver.1.0 Feb. 2006 1. PRODUCT SPECIFICATION D. Stapling Staple filling method Dedicated staple cartridge (5000 staples) Staple detection Available (near empty: 20 remaining staples) Staple position *1 Rear: Diagonal 45° 1 point Metric: A3, B4, A4, B5 Inch: 8 x 11, 11 x 17 Front: Diagonal 45°...
  • Page 597 1. PRODUCT SPECIFICATION Field Service Ver.1.0 Feb. 2006 RU-502 A. Type Type Roller method relay conveyance unit B. Functions Conveyance Paper conveyance from the main body to FS C. Type of paper Paper size Same as the main body. Paper type Same as the main body.
  • Page 598: Maintenance

    Field Service Ver.1.0 Feb. 2006 2. OTHERS MAINTENANCE 2. OTHERS Disassembling and assembling list Section Part name Page referred to Cover Upper cover Front cover /Up Front cover /Lw Rear cover P.10 Punch section Punch unit P.11 Staple section Stapler unit P.13 Confidential –...
  • Page 599: Disassembling And Assembling Procedure

    2. OTHERS Field Service Ver.1.0 Feb. 2006 Disassembling and assembling procedure 2.2.1 Removal/reinstallation of the upper cover A. Procedure Remove the sub tray [1]. 4521f2c004na Confidential – for internal use only, do not distribute...
  • Page 600 Field Service Ver.1.0 Feb. 2006 2. OTHERS Open the upper door [2]. Remove the screw [3]. Loosen 2 screws [4]. Loosen the screw [5] and remove the upper cover [6]. Reinstall the above parts following the removal steps in reverse. 4521f2c005na Confidential –...
  • Page 601: Removal/Reinstallation Of The Front Cover /Up

    2. OTHERS Field Service Ver.1.0 Feb. 2006 2.2.2 Removal/reinstallation of the front cover /Up A. Procedure Loosen 2 screws [1]. Loosen 2 screws [2] and remove the front cover /Up [3]. Reinstall the above parts following the removal steps in reverse. 4521f2c006na Confidential –...
  • Page 602: Removal/Reinstallation Of The Front Cover /Lw

    Field Service Ver.1.0 Feb. 2006 2. OTHERS 2.2.3 Removal/reinstallation of the front cover /Lw A. Procedure Loosen 2 screws [1] and remove the front cover /Lw [2]. Reinstall the above parts following the removal steps in reverse. 4521f2c007na Confidential – for internal use only, do not distribute...
  • Page 603: Removal/Reinstallation Of The Rear Cover

    2. OTHERS Field Service Ver.1.0 Feb. 2006 2.2.4 Removal/reinstallation of the rear cover A. Procedure Remove the screw [1] and loosen the screw [2]. Loosen 2 screws [3] and remove the rear cover [4]. Reinstall the above parts following the removal steps in reverse.
  • Page 604: Removal/Reinstallation Of The Punch Unit

    Field Service Ver.1.0 Feb. 2006 2. OTHERS 2.2.5 Removal/reinstallation of the punch unit A. Installation of the Swedish punch kit G When installing the Swedish punch kit G, be sure to remove the existing punch unit and follow the procedure given below.
  • Page 605 2. OTHERS Field Service Ver.1.0 Feb. 2006 Note [13] [14] • When installing the punch unit, be sure to set the gear [9] of the main body to the gear [10] of the punch unit, and then insert the shaft [11] into the hole [12] of FS.
  • Page 606: Replacing The Stapler Unit

    Field Service Ver.1.0 Feb. 2006 2. OTHERS 2.2.6 Replacing the stapler unit A. Procedure Open the punch scraps box holder [1]. 4521f2c001na Rotate the dial [1] in the arrow-marked direction [2] to expand the intervals of the stapler units /Fr [3] and /Rr [4].
  • Page 607 2. OTHERS Field Service Ver.1.0 Feb. 2006 Remove 2 connectors [6]. [10] Remove the screw [7] and then remove the ground terminal [8]. Remove the screw [9] and then remove the sta- pler unit /Rr [10]. Remove 2 connectors [11]. Remove the screw [12] and then remove the ground terminal [13].
  • Page 608 Field Service Ver.1.0 Feb. 2006 2. OTHERS Remove 2 screws [16] and then remove the plate [16] [17] [17], 1 each, from each of the stapler units. Reinstall the above parts following the removal steps in reverse. 4521f2c029na Confidential – for internal use only, do not distribute...
  • Page 609 2. OTHERS Field Service Ver.1.0 Feb. 2006 Blank page Confidential – for internal use only, do not distribute...
  • Page 610: Adjustment/Setting

    Field Service Ver.1.0 Feb. 2006 3. MECHANICAL ADJUSTMENT ADJUSTMENT/SETTING 3. MECHANICAL ADJUSTMENT Output check mode 3.1.1 Switches provided inside the board Test switch [1] Dipswitch used for the mode setting of the output check mode. (All settings are off in the initial condition.) Output check switch /1 [2] Used to execute the output check mode.
  • Page 611 3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 Feb. 2006 3.1.2 Output check mode A. Setting of the output check mode. (1) Procedure for setting Note • Before executing the output check mode, be sure to remove the upper cover, the front cover /Up and the rear cover of FS in advance.
  • Page 612 Field Service Ver.1.0 Feb. 2006 3. MECHANICAL ADJUSTMENT (2) Method for release Turn OFF the power switch (SW2) of the main body. Set the test switch [1] to the initial condition (all OFF). Turn ON SW2. 4521f3c003na B. Types of the output check modes Output check mode Test switch LED1 to 4...
  • Page 613 3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 Feb. 2006 C. Operation of each of the output check modes (1) Sub tray paper exit mode The motor and the solenoid turn ON. Output check switch /1 : ON • Entrance conveyance motor (M1) •...
  • Page 614 Field Service Ver.1.0 Feb. 2006 3. MECHANICAL ADJUSTMENT (4) Shift operation mode Output check switch /1 : ON The main tray shifts to the front side. • The shift motor (M8) turns ON. Output check switch /2 : ON The main tray shifts to the rear side. •...
  • Page 615 3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 Feb. 2006 (7) Paper exit roller release mode Output check switch /1 : ON Output check switch /2 : ON The paper exit roller is in the pressure/release opera- tion (8) Intermediate conveyance roller release mode Output check switch /1 : ON The intermediate conveyance roller is pressured.
  • Page 616 Field Service Ver.1.0 Feb. 2006 3. MECHANICAL ADJUSTMENT (11) Sensor output check mode Sensor Status Main tray upper limit sensor (PS19) Light pass through Intermediate conveyance sensor (PS3) Light blocked Bypass route conveyance sensor (PS2) Light blocked Main route conveyance sensor (PS4) Light blocked : On : Off...
  • Page 617: Adjusting The Punch Hole Position In The Vertical Direction

    3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 Feb. 2006 Adjusting the punch hole position in the vertical direction A. Procedure Set the punch hole mode, and make a copy in the single sided original -> single sided print mode. Fold the copy exited into two and check the posi- tion of the punch holes to see if the discrepancy "A"...
  • Page 618 Field Service Ver.1.0 Feb. 2006 3. MECHANICAL ADJUSTMENT Open the upper door [2]. Loosen the screw [3] and move the handle [4] in the arrow-marked direction [5] to adjust the posi- tion of the punch unit [6]. Repeat steps 1 and 2 and check the punch holes to see if the discrepancy "A"...
  • Page 619: Adjusting The Solenoid

    3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 Feb. 2006 Adjusting the solenoid 3.3.1 Adjustment of the bypass gate solenoid (SD1) A. Procedure Remove the upper cover. (See P.6) Remove the rear cover. (See P.10) Loosen the screw [1]. Move the bypass gate solenoid (SD1) [2] in the arrow-marked direction [3] and tighten the screw [1] when the length of "A"...
  • Page 620: Adjustment Of The Main Gate Solenoid (Sd2)

    Field Service Ver.1.0 Feb. 2006 3. MECHANICAL ADJUSTMENT 3.3.2 Adjustment of the main gate solenoid (SD2) A. Procedure Remove the upper cover. (See P.6) Remove the front cover /Up. (See P.8) Loosen 2 screws [1]. Move the main gate solenoid (SD2) [2] and tighten the 2 screws [1] when the length of "A"...
  • Page 621: Adjusting The Belt Tension

    3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 Feb. 2006 Adjusting the belt tension 3.4.1 Adjustment of the timing belt of the conveyance motor /Up (M4) A. Procedure Remove the upper cover. (See P.6) Remove the rear cover. (See P.10) Loosen 2 screws [1]. Press the timing belt at the center section [2] with a spring balance [3] from above.
  • Page 622: Adjustment Of The Timing Belt Of The Conveyance Motor /Lw (M2)

    Field Service Ver.1.0 Feb. 2006 3. MECHANICAL ADJUSTMENT 3.4.2 Adjustment of the timing belt of the conveyance motor /Lw (M2) A. Procedure Remove the upper cover. (See P.6) Remove the rear cover /Up. (See P.10) Loosen 2 screws [1]. Pull the square hole [3] provided on the convey- ance motor /Lw mounting plate [2] with the spring balance [4] and tighten 2 screws [1] at the position in which the scale of the spring balance points to...
  • Page 623: Adjustment Of The Timing Belt Of The Paper Exit Motor (M3)

    3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 Feb. 2006 3.4.3 Adjustment of the timing belt of the paper exit motor (M3) A. Procedure Loosen the screw [1] and 2 screws [2]. Tighten the screw [1] and 2 screws [2] at the posi- tion [5] in which the external form of the screw [1] and that of the oblong hole [4] provided on the paper exit motor mounting plate [3] coincide each...
  • Page 624: Adjusting The Tray Upper Surface Detection Position

    Field Service Ver.1.0 Feb. 2006 3. MECHANICAL ADJUSTMENT Adjusting the tray upper surface detection position This adjustment is made when replacing the FS control board (FSCB), or the main tray upper limit LED (LED19) or the main tray upper limit sensor (PS19). A.
  • Page 625 3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 Feb. 2006 Check to see if LED4 [5] on FSCB turns OFF from ON. If it is left ON, rotate VR1 [1] slowly clockwise and stop the rotation of VR1 at the position in which LED4 turns OFF.
  • Page 626: Adjusting The Tray Overload Detection Level

    Field Service Ver.1.0 Feb. 2006 3. MECHANICAL ADJUSTMENT Adjusting the tray overload detection level This adjustment is made when replacing the FS control board (FSCB) or replacing the tray lift motor (M7). A. Procedure Set the output check mode "Main tray operation mode."...
  • Page 627 3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 Feb. 2006 Place the paper [3] to block the light of the main tray upper limit LED (LED19) [2]. 4521f3c015na Press the output check switch /2 [4] to bring down the main tray. 4521f3c016na Confidential –...
  • Page 628 Field Service Ver.1.0 Feb. 2006 3. MECHANICAL ADJUSTMENT Load 1500 sheets of A3 paper (80 g/m ) on the main tray. Remove the paper that was put in step 3 to block the light and let the light of LED19 pass through. Note •...
  • Page 629 3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 Feb. 2006 When LED3 [5] on FSCB turns ON, rotate VR2 [1] counterclockwise, and stop VR2 at the position in which LED3 changes to OFF from ON. 4521f3c018na Confidential – for internal use only, do not distribute...
  • Page 630 SERVICE MANUAL Field Service SD-502 500/420/360 Confidential – for internal use only, do not distribute 2007.01 Ver. 2.0...
  • Page 631 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 632 Field Service Ver.2.0 Jan. 2007 CONTENTS CONTENTS SD-502 OUTLINE PRODUCT SPECIFICATIONS................1 MAINTENANCE PERIODIC CHECK....................3 Maintenance procedure ..................3 2.1.1 Cleaning of the Rollers ..................3 OTHER ........................4 Disassembly/Adjustment prohibited items ............4 Disassembling and assembling list ...............5 Disassembling and assembling procedure ............5 3.3.1 Paper Output Tray/Front Cover..............5 3.3.2 Rear Cover ....................6...
  • Page 633 CONTENTS Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 634: Outline

    Field Service Ver.2.0 Jan. 2007 1. PRODUCT SPECIFICATIONS OUTLINE PRODUCT SPECIFICATIONS A. Type Type FS built-in saddle-stitching device Installation Screwed to the FS Document Alignment Center Center parallel two points Stapling Function No. of sheets to be stapled together: 2 to 15 Consumables Staples (2000 staples/cartridge) B.
  • Page 635 1. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 636: Maintenance

    Field Service Ver.2.0 Jan. 2007 2. PERIODIC CHECK MAINTENANCE PERIODIC CHECK Maintenance procedure NOTE • The alcohol described in the cleaning procedure of Maintenance represents the iso- propyl alcohol. 2.1.1 Cleaning of the Rollers A. Periodic cleaning cycle • Various Rollers: Every 250,000 prints 1.
  • Page 637: Other

    3. OTHER Field Service Ver.2.0 Jan. 2007 OTHER Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. • As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.
  • Page 638: Disassembling And Assembling List

    Field Service Ver.2.0 Jan. 2007 3. OTHER Disassembling and assembling list Section Part name Ref.Page Paper Output Tray Paper Output Tray Front Cover Cover Upper Cover Rear Cover Saddle Unit Unit Folding Unit Stapler Unit Paper Guide Motor (M13) P.14 Others Folding Roller P.16...
  • Page 639: Rear Cover

    3. OTHER Field Service Ver.2.0 Jan. 2007 3.3.2 Rear Cover 4511f2c005na 1. Remove two screws [1], and remove the Rear Cover [2]. 3.3.3 Upper Cover 1. Remove the Front Cover. (See P.5) 2. Remove the Rear Cover. (See P.6) 3. Remove four screws [1], and remove the Upper Cover [2].
  • Page 640: Saddle Unit

    Field Service Ver.2.0 Jan. 2007 3. OTHER 3.3.4 Saddle Unit 1. Remove the screw [1], and remove the Connector Cover [2]. 4511f2c007na 2. Remove the screw [3], and remove the ground terminal [4]. 3. Unplug two connectors [5]. 4511f2c008na 4. Remove the screw [6], and remove the Front Cover /Lw [7].
  • Page 641: Folding Unit

    3. OTHER Field Service Ver.2.0 Jan. 2007 7. Remove two screws [10], and remove [11] the Saddle Unit [11]. [10] 4511f2c011na 3.3.5 Folding Unit 1. Remove the Saddle Unit. (See P.7) 2. Remove the Lift Tray. (See P.13 in "Field Service FS-510/PU-501/OT-601") 3.
  • Page 642: Stapler Unit

    Field Service Ver.2.0 Jan. 2007 3. OTHER 7. Unplug the connector [8]. 4511f2c015na 8. Remove two screws [9], and remove the Folding Unit [10]. [10] 4511f2c016na 3.3.6 Stapler Unit 1. Remove the Saddle Unit. (See P.7) 2. Remove the Paper Output Tray. (See P.5) 3.
  • Page 643 3. OTHER Field Service Ver.2.0 Jan. 2007 10. Remove the harness clamp [6] from the Metal Plate. 11. Remove the wiring harness from the harness clamp [6]. 4511f2c019na 12. Unplug four connectors [7]. [11] [10] 13. Remove the C-ring [8], and remove the bearing [9].
  • Page 644 Field Service Ver.2.0 Jan. 2007 3. OTHER 17. Remove the Tray [16]. [16] 4511f2c023na 18. Unplug all the connectors on the SD Control Board (SDCB) [17]. 19. Remove the Board support, and then [17] remove the SDCB. 4511f2c024na 20. Remove the screw [18], and remove the lock release lever [19].
  • Page 645 3. OTHER Field Service Ver.2.0 Jan. 2007 22. Remove the harness clamp and unplug [22] the connector. 23. Remove three screws [22], and remove the Clincher /1 [23]. [23] 4511f2c027na 24. Remove the Staple Cartridge /1 [24]. [24] 4511f2c028na 25. Remove four screws [25], unplug the connector, and remove the Stapler /1 [26].
  • Page 646 Field Service Ver.2.0 Jan. 2007 3. OTHER 3. Loosen three screws [3] of the stopper. 4. Loosen three screws [4] of the Clincher. 4511f2c031na 5. Aligning the protrusions of the jig [6] with the recesses in the Staple Car- tridge [5], fit the jig to the Stapler. NOTE •...
  • Page 647: Paper Guide Motor (M13)

    3. OTHER Field Service Ver.2.0 Jan. 2007 3.3.7 Paper Guide Motor (M13) 1. Remove the Saddle Unit. (See P.7) 2. Remove the Paper Output Tray. (See P.5) 3. Remove the Front Cover. (See P.5) 4. Remove the Rear Cover. (See P.6) 5.
  • Page 648 Field Service Ver.2.0 Jan. 2007 3. OTHER 11. Remove eight screws [11], and remove [11] the Lower Cover [12]. [11] [12] [11] [11] 4511f2c038na 12. Remove the wire saddle [13], and unplug two connectors [14]. [13] [14] 4511f2c039na 13. Remove the screw [15], and remove the Paper Guide Motor Assy [16].
  • Page 649: Folding Roller

    3. OTHER Field Service Ver.2.0 Jan. 2007 Precaution for M13 Reinstallation 4511f2c043na 1. Press the two Paper Guides [1] in and check that they touch the stopper [2] simulta- neously. 2. Check that pins [4] can be inserted through the positioning holes [3] (3 holes) of the Paper Guide Sensor Assy.
  • Page 650 Field Service Ver.2.0 Jan. 2007 3. OTHER 4. Remove two screws [5], and remove the Folding Blade Assy [6]. 4511f2c046na NOTE • Install the Folding Blade Assy in the direction shown in the left figure. [A] Front [B] Rear 4511f2c047na 5.
  • Page 651 3. OTHER Field Service Ver.2.0 Jan. 2007 6. Remove three C-rings [10], and remove [11] two bearings [11]. [10] 7. Remove the bearing [12]. [12] 4511f2c050na 8. Remove two screws [13], and remove the Rear Holder [14]. [14] [13] 4511f2c051na 9.
  • Page 652 Field Service Ver.2.0 Jan. 2007 3. OTHER 10. Remove the screw [20]. [21] 11. Remove two C-rings [21], and remove [20] the Folding Roller A [22], B [23] and C [24]. [22] [24] [23] 4511f2c054na 12. Remove the gear [25] of Folding Roller [26] /Lt, and remove the Lower Guide Plate [26].
  • Page 653 3. OTHER Field Service Ver.2.0 Jan. 2007 NOTE • When installing the Folding Rollers A, [36] B and C, be sure to align the direction of the mark [35] of the gear with the direction in which the screw [36] is tightened.
  • Page 654 Field Service Ver.2.0 Jan. 2007 3. OTHER 15. Reinstall the above parts following the removal steps in reverse. [38] [37] NOTE • When installing the Folding Rollers /Rt and /Lt, be sure to install them so that the mark [37] of the Roller Gear /Rt provided on the front of the Folding Unit comes one tooth above the mark [38] of the Roller Gear /Lt.
  • Page 655 3. OTHER Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 656: Adjustment/Setting

    Field Service Ver.2.0 Jan. 2007 4. MECHANICAL ADJUSTMENT ADJUSTMENT/SETTING MECHANICAL ADJUSTMENT Fold Skew Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When the Folding Unit has been replaced. • When skew occurs in the crease. 1.
  • Page 657: Center Staple Skew Adjustment

    4. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Jan. 2007 Center Staple Skew Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When Staple Unit 1 or 2 has been replaced. • When skew occurs in the position of the center staple. 1.
  • Page 658 SERVICE MANUAL Field Service MT-501 500/420/360 Confidential – for internal use only, do not distribute 2007.01 Ver. 2.0...
  • Page 659 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 660 Field Service Ver.2.0 Jan. 2007 CONTENTS CONTENTS MT-501 OUTLINE PRODUCT SPECIFICATIONS................1 MAINTENANCE PERIODIC CHECK....................3 Maintenance procedure ..................3 2.1.1 Cleaning of the Roller..................3 OTHER ........................4 Disassembly/Adjustment prohibited items ............4 Disassembling and assembling list ...............5 Disassembling and assembling procedure ............5 3.3.1 Rear Cover/Right Door..................5 3.3.2 Front Cover/Upper Cover/Paper Output Tray ..........5 Confidential –...
  • Page 661 CONTENTS Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 662: Outline

    Field Service Ver.2.0 Jan. 2007 1. PRODUCT SPECIFICATIONS OUTLINE PRODUCT SPECIFICATIONS A. Type Type 4 bins Mailbin (available only for printing from PC) Installation Screwed to the FS Number of Bins 4 bins Number of Sheets 125 sheets (80 g/m Stored per Bin Storable Paper Plain Paper (56 to 90 g/m...
  • Page 663 1. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 664: Maintenance

    Field Service Ver.2.0 Jan. 2007 2. PERIODIC CHECK MAINTENANCE PERIODIC CHECK Maintenance procedure NOTE • The alcohol described in the cleaning procedure of Maintenance represents the iso- propyl alcohol. 2.1.1 Cleaning of the Roller A. Periodic cleaning cycle • Various Rollers: Every 250,000 prints B.
  • Page 665: Other

    3. OTHER Field Service Ver.2.0 Jan. 2007 OTHER Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. • As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.
  • Page 666: Disassembling And Assembling List

    Field Service Ver.2.0 Jan. 2007 3. OTHER Disassembling and assembling list Section Part name Ref. page Rear Cover Front Cover Cover Upper Cover Right Door Paper Output Tray Paper Output Tray Disassembling and assembling procedure 3.3.1 Rear Cover/Right Door 1. Remove the screw [1] and remove the Rear Cover [2].
  • Page 667 3. OTHER Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 668 SERVICE MANUAL Field Service JS-502 500/420/360 Confidential – for internal use only, do not distribute 2007.01 Ver. 2.0...
  • Page 669 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 670 Field Service Ver.2.0 Jan. 2007 CONTENTS CONTENTS JS-502 OUTLINE PRODUCT SPECIFICATIONS................1 MAINTENANCE OTHER ........................3 Disassembly/Adjustment prohibited items ............3 Disassembling and assembling list ...............4 Disassembling and assembling procedure ............4 2.3.1 Upper Cover ....................4 Confidential – for internal use only, do not distribute...
  • Page 671 CONTENTS Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 672: Outline

    Field Service Ver.2.0 Jan. 2007 1. PRODUCT SPECIFICATIONS OUTLINE PRODUCT SPECIFICATIONS A. Type Name Job Separator Type Expansion tray Installation Installed in the main body Document Alignment Center B. Paper type Exit Tray Size Type Capacity Inch: 11 x 17, 8 x 14, 250 sheets Plain Paper (56 to 90 g/m...
  • Page 673 1. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 674: Maintenance

    Field Service Ver.2.0 Jan. 2007 2. OTHER MAINTENANCE OTHER Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...
  • Page 675: Disassembling And Assembling List

    2. OTHER Field Service Ver.2.0 Jan. 2007 Disassembling and assembling list Section Part name Ref.Page Cover Upper Cover See P.4 Disassembling and assembling procedure 2.3.1 Upper Cover 4347f2c001na 1. Remove two screws [1], and remove the Upper Cover [2]. Confidential – for internal use only, do not distribute...
  • Page 676 SERVICE MANUAL Field Service IC-204 Confidential – for internal use only, do not distribute 2007.01 Ver. 2.0...
  • Page 677 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improve- ment of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 678 Field Service Ver.2.0 Jan. 2007 CONTENTS CONTENTS IC-204 OUTLINE 1. PRODUCT SPECIFICATIONS............1 MAINTENANCE 2.
  • Page 679 CONTENTS Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 680: Outline

    1 to 999 Continuous Print Speed bizhub 500: 50 ppm (A4, 8.5 x 11) / (600 x 600 dpi) bizhub 420: 42 ppm (A4, 8.5 x 11) / (600 x 600 dpi) bizhub 360: 36 ppm (A4, 8.5 x 11) / (600 x 600 dpi)
  • Page 681 1. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Jan. 2007 C. Paper Paper Size Same as copier Paper Type Same as copier Paper Weight Same as copier D. Maintenance Maintenance Same as copier E. Machine Data System Memory Same as copier Host Interface Ethernet, Serial (RS-232C/USB), Parallel (IEEE1284) Hard Disk Drive 40 GB (supporting HD-505)
  • Page 682: Maintenance

    Field Service Ver.2.0 Jan. 2007 2. FIRMWARE VERSION UP MAINTENANCE 2. FIRMWARE VERSION UP Firmware for IC-204 is contained in the copier firmware (MFP Controller). With the updating of MFP controller version, the version of the IC-204 firmware is also updated. Firmware’s version is upgraded by ISW.
  • Page 683: Disassembly / Reassembly

    3. DISASSEMBLY / REASSEMBLY Field Service Ver.2.0 Jan. 2007 3. DISASSEMBLY / REASSEMBLY Caution • Assembly should be made in reverse order of disassembly unless otherwise noted. Precautions against static electricity. • Keep the image controller in an antistatic bag while transporting it or storing it. •...
  • Page 684: Removal / Installation Of Printer Key Control Board

    Field Service Ver.2.0 Jan. 2007 3. DISASSEMBLY / REASSEMBLY Removal / Installation of Printer key control board Turn the Sub and Main power switches OFF of the main body, and unplug the power cord from the outlet. Remove the back cover(6 screws). Back cover Remove the board cover(4 screws).
  • Page 685 3. DISASSEMBLY / REASSEMBLY Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 686: Adjustment / Setting

    Field Service Ver.2.0 Jan. 2007 4. SERVICE MODE ADJUSTMENT / SETTING 4. SERVICE MODE In the service mode, various adjustments / settings are available. See “10. SERVICE MODE” in Field Service for the main body. 5. Starting and Finishing the Service Mode Confirm that the normal Copy Mode screen is on the display.
  • Page 687 5. Starting and Finishing the Service Mode Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...
  • Page 688: Troubleshooting

    Field Service Ver.2.0 Jan. 2007 6. TROUBLESHOOTING THE PRINTING SYSTEM TROUBLESHOOTING 6. TROUBLESHOOTING THE PRINTING SYSTEM This table lists information about the symptoms, possible causes, and remedies for problems that may occur with the printing system (combination of the print controller and copier). It is intended to help engineers find information as quickly as possible, and provide basic solutions.
  • Page 689: Data Capture

    7. Data Capture Field Service Ver.2.0 Jan. 2007 7. Data Capture If any fault is caused in relation with the printer, acquire the print job data for the fault analysis. Capture data of up to 5 jobs can be saved. When new data is saved, oldest one is deleted. Caution To enable this function, following conditions should be met.
  • Page 690 Field Service Ver.2.0 Jan. 2007 7. Data Capture Set the file transfer mode to binary transfer with the [binary] command. Transfer the data to be captured to PC with the [get] or [mget] command. Exit from the command prompt. NOTE •...
  • Page 691 7. Data Capture Field Service Ver.2.0 Jan. 2007 Blank Page Confidential – for internal use only, do not distribute...

This manual is also suitable for:

Bizhub 360Bizhub 420

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