imagistics ipc1-im6530 Administrator's Manual page 305

Troubleshooting Checklist
Possible Cause
Protocol conflict or
incorrect protocol
settings
Print services are not
set up
Printer port is not
configured
Jobs trapped in
Novell print queue
Different or
unreachable network
segment
ipc1-im8130 Administrator's Guide
im6530, im8130
Cannot Print to the Controller
Check
1 Have you set the controller
protocol settings so they are
compatible with your
network and client protocol
settings?
2 Have you set up the
appropriate type(s) of print
services the controller
should support?
3 Have you configured a port
for the printer?
4 If you are using Novell print
services, did you setup the
Novell side of network
printing, such as creating
print servers and attaching
the print queue?
5 If you set up Novell print
services, can you see the
print job using PCONSOLE
or NWAdmin?
6 Have you checked the
controller gateway and
subnet settings to make
sure the controller is part of
the same network gateway
as the client from which you
are trying to print?
For Instructions,
Yes No
→
Modifying
Next
Controller Settings
Step
↓
at the Control
Panel
→
Establishing
Next
Network Print
Step
↓
Services
page 137.
→
Next Operator's Guide.
Step
↓
→
Setting Up Novell
Next
Printing
Step
↓
page 139.
→
Next Refer to your Novell
Step PCONSOLE or
↓
NWAdmin user
documentation for help
with using these
utilities.
→
Configuring TCP/IP
Next
Protocol Settings
Step
↓
on page 17.
Go To...
on page 11.
on
on
283