Cannot Ping Controller - imagistics ipc1-im6530 Administrator's Manual

Possible Cause

Cannot PING Controller

Problem Description
If the controller does not respond when you ping it, there is a problem
either with the network configuration or with the operation of the
controller.
The following checklist helps you identify the source of the error and
directs you to where you can find more information about resolving it. If
the problem persists after you have followed all of the steps, contact your
Imagistics authorized dealer for further assistance.
ipc1-im8130 Administrator's Guide
im6530, im8130
Device Discovery
Check
5 Check the router to make
sure it is not filtering out the
controller packets. Is the
router processing packets
correctly?
6 Can another workstation
within the same network
segment discover the
controller?
7 Check the startup page. Is
the MAC address part of the
device name?
8 Check link activities on the
port being used by the
controller and the integrity of
the network cable, hub, or
switch that connects the
controller to the network.
Replace any network
components that you can tell
or suspect are faulty.
For Instructions,
Yes No
→
Next Adjust the router
Step settings.
↓
→
Network
Next
Connectivity
Step
↓
Problems
page 248.
→
Next Contact your
Step Imagistics authorized
↓
dealer for support.
→
End
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