Avaya J100 Series IP Phones Manuals

Manuals and User Guides for Avaya J100 Series IP Phones. We have 14 Avaya J100 Series IP Phones manuals available for free PDF download: Installing And Administering, Installing, User Manual, Using Manual, Manual, Partner Configuration Manual, Configuration Manual, Using Instructions, Quick Reference, Quick Start Manual

Avaya J100 Series Quick Start Manual

Avaya J100 Series Manual

Brand: Avaya | Category: IP Phone | Size: 0 MB

Table of Contents

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Avaya J100 Series Installing And Administering

Avaya J100 Series Installing And Administering (528 pages)

In an Open SIP environment

Brand: Avaya | Category: IP Phone | Size: 2 MB

Table of Contents

Table of Contents
6
Chapter 1: Introduction

12
- Purpose
  12
- Change History
  13
Chapter 2: Avaya J100 Series IP Phones Overview

15
- J100 Series IP Phone Models
  15
- Button Modules
  16
- Wi-Fi Module
  17
- Hardware Specifications
  17
- Power Specifications
  19
- Supported Codecs
  21
Chapter 3: Initial Setup and Connectivity

22
Chapter 4: Open SIP Operation Modes

40
- Broadsoft Configuration
  42
  - Broadworks Topology
    42
  - Broadsoft Device Management
    43
- 3CX Configuration
  45
  - 3Cx
    45
  - 3CX Pnp Provisioning
    45
  - TR/87 in 3CX Servers
    46
  - 3CX Parameters
    47
Chapter 5: Servers, VLAN, and IP Configuration

48
Chapter 6: Phone Configuration

78

Avaya J100 Series Installing And Administering

Avaya J100 Series Installing And Administering (354 pages)

Brand: Avaya | Category: IP Phone | Size: 2 MB

Table of Contents

Power over Ethernet (Poe) Statement
4
Radiation Exposure Statement
4
Radio Transmitter Statement
4
Table of Contents
6
Chapter 1: Introduction

10
- Knowledge
  10
- Purpose
  10
  - Skills
    10
  - Tools
    10
- Change History
  11
Chapter 2: Avaya J100 Series IP Phones Overview

12
- Button Modules
  13
- Wi-Fi Module
  14
- Hardware Specifications
  14
- Power Specifications
  15
- Supported Codecs
  17
- Safety Instructions
  17
- Insert Name Field Descriptions
  19
- Examine the Contents of the Shipping
  19
- J100 Series IP Phone Models
  12
Chapter 3: Initial Setup and Connectivity

19
- Installing the Wireless Module
  20
- Before You Begin
  20
- Wireless Module Configuration
  23
- Wall Mounting the Phone
  23
- Wall Mounting Avaya J100 Expansion Module
  25
  - Phone Installation with des
    27
    
    DES Server
    27
    
    The des Phone Interface
    27
  - Phone Installation Without des
    29
    
    Des-Hsm
    29
    
    Disabling des
    29
    
    Hardware and Software Prerequisites
    29
    
    Administration Methods
    30
    
    Precedence of Administration Methods
    30
    
    Diagram: Phone Deployment Process
    31
    
    Diagram: IP Phone Setup
    32
    
    Installation Checklist Without des
    32
    
    System Manager User Profile Worksheet
    33
    
    Downloading and Saving the Software
    34
    
    Software Distribution Package
    35
    
    Installing the Phone
    35
    
    SIP Software Distribution Package Contains
    35
    
    Post Installation Checklist
    36
- Device Upgrade Process
  37
- Avaya J100 Expansion Module Upgrade
  38
  - Upgrading the Expansion Module
    38
  - About this Task
    38
  - File Server Configuration
    40
Chapter 4: Servers, VLAN, and IP Configuration

40
Chapter 5: Avaya Aura Configuration for Phones

70
Chapter 6: Phone Configuration

74
- Parameters for Managing Admin Menu
  76
- Accessing the Admin Menu after Log in
  77
- Accessing the Ethernet Ipv4 Settings
  78
- IP Configuration Field Description
  78
- Using the Debug Mode
  79
- Setting the Ethernet Interface Control
  80
- Group Identifier
  81
- Setting Event Logging
  81
- Setting the Group Identifier
  81
- Administering Enhanced Local Dialing
  82
- Enhanced Local Dialing Scenarios
  84
- Restarting the Phone
  84
- Configuring SIP Settings
  85
- Configuring Wi-Fi Using Phone UI
  85
- Setting Site Specific Option Number (SSON)
  87
- Using the VIEW Administrative Option
  87
- Setting the 802.1X Operational Mode
  88
- VIEW Field Description
  88
- Resetting System Values
  89
- Administering Display Language Options
  90
- Configuring the Phone Using the Web Interface
  92
  - Viewing IP Address of the Phone
    94
  - Configuring Network Settings
    95
  - Logging in and Logging out of the Web Interface
    95
  - Network Settings Field Description
    96
  - Configuring Ethernet Settings
    98
  - Ethernet Settings Field Descriptions
    99
  - Wi-Fi Settings Field Descriptions
    104
  - SIP Settings Field Descriptions
    109
  - Configuring Settings
    118
  - Settings Field Descriptions
    119
  - Configuring Date and Time
    131
  - Configuring Management Settings
    133
  - Management Settings Field Descriptions
    133
  - Embedded Public Certificates
    134
  - HTTP Server Address
    134
  - HTTP Server Directory Path
    134
  - HTTPS Provisioning Server
    134
  - Configuration
    135
  - Download Configuration File Using HTTPS Only
    135
  - Firmware
    135
  - Plug-And-Play (PNP) Provisioning
    135
  - Changing the Password of the Web Interface and the Phone Admin
    136
  - Firmware Upgrade
    136
  - Language
    136
  - Language File Uploaded
    136
  - Debugging
    137
  - Debugging Field Descriptions
    138
  - Phone Report
    139
  - RTCP Monitoring
    139
  - Ssh
    139
  - SSH Allowed
    139
  - Packet Capture (Sniffing)
    140
  - SLA Monitor
    140
  - SLA Monitor Agent
    140
  - SLA Monitor Server Address
    140
  - Certificates Field Descriptions
    141
  - Configuring Certificates
    141
  - Serial Port
    141
  - FQDN IP Mapping
    142
  - Match Identity to Trust Certificate
    142
  - Server Certificate Re-Check Hours
    142
  - Trusted Certificates File to Upload
    142
  - Nonce in OCSP Request
    143
  - OCSP Address
    143
  - OCSP Address Preferred
    143
  - OCSP Trusted Certificates
    143
  - CA Identifier
    144
  - Common Name
    144
  - SCEP Server
    144
  - Subject
    144
  - Available Identity Certificate
    145
  - Configuring Environment Settings
    145
  - PKCS12 Password Retry Count
    145
  - Upload Identity Certificate
    145
  - Background Image and Screen Saver Field Description
    146
  - Configuring Background and Screen Saver of the Phone
    146
  - Configuring Calendar of the Phone
    147
  - Screen Saver
    147
  - Screen Saver Image Selectable by User
    147
  - Selected Screen Saver Image
    147
  - Exchange Calendar Field Description
    148
  - Setting Pre-Configuration of Keys
    148
  - Pre-Configuration Fields
    149
  - Restarting Your Phone through Web Interface
    150
- Configuring the Phone Using the Settings File
  151
  - Resetting the Phone to Default
    151
  - Contents of the Settings File
    152
  - Modifying the Settings File
    154

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Avaya J100 Series User Manual

Avaya J100 Series User Manual (207 pages)

Brand: Avaya | Category: IP Phone | Size: 3 MB

Table of Contents

Table of Contents
4
Part 1: Your Phone
11
Chapter 1: Phone Overview
12
Important Safety Information
13
J129 Telephone
13
J139 Telephone
14
J159 Telephone
16
J169 Telephone
18
J179 Telephone
19
J189 Telephone
20
Button Modules
22
The Phone Stand
23
Chapter 2: Phone Keys and Display
24
Phone Keys
24
Call Soft Keys
26
Programmable Feature Buttons
27
Icons
28
Other Icons
29
Chapter 3: Status Display
30
Status Icons
30
Status Letters
31
Chapter 4: Appearance Buttons
33
Call Appearance Buttons
34
Bridged Appearance Buttons
34
Call Coverage Buttons
35
Line Appearance Buttons
35
Part 2: Making and Answering Calls
37
Chapter 5: Making Calls
38
Making a Call
38
Making Additional Calls
39
Calling from Your Contacts
39
Calling from the Call Log
40
Redialling a Previous Number
41
Redialling in List Mode
41
Redialling in Last Number Mode
41
Making a
42
Busy Indication
42
Making a Page Call
42
Bloc Dialing
43
Dialing a Number in En-Bloc Mode
43
Enabling/Disabling En-Bloc Dialing
43
Withholding Your Number
44
Adjusting the Call Volume
44
Muting a Call
45
Ending Calls
45
Chapter 6: Answering Calls
46
Caller Display
46
Name Matching
46
Answering a New Call
47
Answering Another Call
48
Diverting a Call to Voicemail
49
Silence (Ignore) an Alerting Call
49
Dropping an Incoming Call
49
Page Calls
50
Displaying Other Calls
50
Using Call Pickup
51
Call Pickup Short Codes
51
Chapter 7: Redialling
53
Redialling in List Mode
53
Redialling in Last Number Mode
54
Selecting Your Redial Mode
54
Chapter 8: Transferring Calls
55
Transferring a Call to Voicemail
56
Transferring a Held Call
56
Transferring a Call to Your Mobile
57
Chapter 9: Holding Calls
58
Holding Conference Calls
59
Holding a Call
59
Taking a Call off Hold
59
Switching between Calls
60
Transferring a Held Call
60
Chapter 10: Parking Calls
62
Parking Short Codes
62
Parking Calls (Features Menu)
63
Unparking Calls Using the Status Menu
63
Park & Page
64
Chapter 11: Conferencing
66
Starting a Conference
66
Turning a Normal Call into a Conference
67
Adding Another Party Using Hold
67
Adding Another Party Without Using Hold
68
Viewing Conference Details
68
Dropping/Muting Parties
69
Holding a Conference Call
69
Exiting a Conference
69
Context Sensitive Conferencing
70
Conference Short Codes
71
Part 3: Redirecting Your Calls
73
Call Redirection Options
73
Chapter 12: Forwarding Calls
75
Forward Unconditional (Status Menu)
76
Forward Unconditional (Features Menu)
77
Forward on Busy/No Answer (Features Menu)
77
Related Links
77
Forward on no Answer (Status Menu)
78
Forward on Busy (Status Menu)
79
Call Forwarding Short Codes
80
Chapter 13: Do Not Disturb
81
DND On/Off (Features Menu)
81
DND off (Status Menu)
82
Do Not Disturb Exceptions
82
Do Not Disturb Short Codes
83
Chapter 14: Follow Me
84
Follow Me to (Features Menu)
84
Follow Me (Status Menu)
85
Follow Me here (Features Menu)
85
Follow Me here (Status Menu)
86
Follow Me Short Codes
86
Chapter 15: Twinning
88
Switching Mobile Twinning on
89
Changing Your Twinning Number
89
Transferring a Call to Your Mobile
90
Reclaiming a Twinned Call
90
Switching Mobile Twinning off
91
Switching Fallback Twinning on
91
Switching Fallback Twinning off
92
Part 4: Contacts and Call Log
93
Chapter 16: Contacts
94
How the Directory Search Works
95
Managing External Contacts
98
Viewing Contacts
98
Making a Call from the Directory
99
Using the Directory for Other Functions
100
Adding a New Contact
100
Adding a Contact from Your Call Log
101
Editing a Contact
102
Deleting a Contact
103
Chapter 17: Using the Call Log
104
Missed Calls
104
Missed Group Calls
105
Accessing Your Call Log
105
Making a Call from Your Call Log
106
Viewing Call Details
106
Deleting a Call from Your Call Log
107
Deleting the Whole Call Log
108
Adding a Call Log Call to Your Contacts
108
Part 5: Voicemail
110
Chapter 18: Voicemail
111

Avaya J100 Series Installing

Avaya J100 Series Installing (282 pages)

Brand: Avaya | Category: IP Phone | Size: 1 MB

Table of Contents

Avaya J100 Series User Manual

Avaya J100 Series User Manual (188 pages)

Brand: Avaya | Category: Telephone | Size: 1 MB

Table of Contents

Table of Contents
2
Chapter 1: Introduction

9
- Important Safety Information
  10
- J129 Telephone
  10
- J139 Telephone
  11
- J169 Telephone
  13
- J159 Telephone
  14
- J179 Telephone
  16
- Button Modules
  17
- Phone Keys
  18
- Call Soft Keys
  19
- Appearance Buttons
  20
- Call Appearance Buttons
  21
- Bridged Appearance Buttons
  22
- Call Coverage Buttons
  23
- Line Appearance Buttons
  23
- Programmable Feature Buttons
  23
- Status Display
  24
- Status Icons
  24
- Status Letters
  25
- Icons
  26
- The Phone Stand
  27
Chapter 2: Making Calls

29
- Making a Call
  29
- Making Additional Calls
  30
- Calling from Your Contacts
  30
- Calling from the Call Log
  31
- Redialling a Previous Number
  32
- Redialling in List Mode
  32
- Redialling in Last Number Mode
  32
- Making a
  33
- Busy Indication
  33
- Bloc Dialing
  34
- Dialing a Number in En-Bloc Mode
  34
- Enabling/Disabling En-Bloc Dialing
  34
- Withholding Your Number
  35
- Adjusting the Call Volume
  35
- Muting a Call
  36
- Ending Calls
  36
Chapter 3: Answering Calls

37
- Answering a New Call
  37
- Answering Another Call
  38
- Diverting a Call to Voicemail
  39
- Silence (Ignore) an Alerting Call
  39
- Dropping an Incoming Call
  39
- Page Calls
  40
- Displaying Other Calls
  40
- Using Call Pickup
  41
- Short Codes
  42
Chapter 4: Redialling

43
Chapter 5: Redirecting Calls

45
Chapter 6: Follow Me

47
- Follow Me to (Features Menu)
  47
- Follow Me (Status Menu)
  48
- Follow Me here (Features Menu)
  48
- Follow Me here (Status Menu)
  49
- Follow Me Short Codes
  49
Chapter 7: Forwarding Calls

51
Chapter 8: Do Not Disturb

57
- DND On/Off (Features Menu)
  57
- Press Save
  57
- Related Links
  57
- DND off (Status Menu)
  58
- Do Not Disturb Exceptions
  58
- Do Not Disturb Short Codes
  59
Chapter 9: Twinning

60
Chapter 10: Holding Calls

65
- Holding Conference Calls
  65
- Holding a Call
  66
- Taking a Call off Hold
  66
- Switching between Calls
  67
- Transferring a Held Call
  67
Chapter 11: Parking Calls

69
- Parking Short Codes
  69
- Parking Calls (Features Menu)
  70
- Unparking Calls Using the Status Menu
  70
- Park & Page
  71
Chapter 12: Transferring Calls

73
Chapter 13: Account Codes

76
- Forced Account Codes
  76
- Manual Account Code Entry
  77
Chapter 14: Conferencing

78
Chapter 15: Headset Operation

85
- Using a Heaset
  85
- Headset Selection
  86
- Headset Caller Volume
  86
- Headset Microphone Volume
  87
- Headset Profile
  87
- Automatic Gain Control
  88
- Default Handsfree Audio Path
  89
- Using Bluetooth Headsets
  89
- Enabling Bluetooth Support
  90
- Pairing a Bluetooth Headset
  90
- Selecting a Paired Headset
  91
- Headset Alert Sounds
  91

Avaya J100 Series Installing And Administering

Avaya J100 Series Installing And Administering (191 pages)

Third-party call control setup

Brand: Avaya | Category: IP Phone | Size: 1 MB

Table of Contents

Table of Contents
6
Chapter 1: Introduction

9
- Purpose
  9
Chapter 2: J100 Series IP Phone Overview

10
- J100 Series IP Phone Models
  10
- Hardware Specification
  11
- Power Specifications
  12
- Supported Codecs
  12
Chapter 3: Initial Setup and Connectivity

14
- Hardware Setup
  14
  - Wi-Fi Overview
    14
  - Wall Mounting Avaya J100 Series IP Phones
    21
- Phone Installation
  23
  - Phone Installation Process
    23
- Broadsoft Device Management
  50
  - Device Management Configuration
    50
Chapter 4: Configuring the Phone Using Web Interface

51
Chapter 5: Cloud Configurations

85
Chapter 6: Security Configurations

87
- Security Overview
  87
- Access Control and Security
  87
- Certificate Management
  88
  - Identity Certificates
    89
  - Trusted Certificates
    90
  - OCSP Trust Certificates
    91
- Parameter Configuration for Secure Installation
  91

Avaya J100 Series Using Manual

Avaya J100 Series Using Manual (51 pages)

H.323 Phones in a Call Center

Brand: Avaya | Category: IP Phone | Size: 3 MB

Table of Contents

Avaya J100 Series Manual

Avaya J100 Series Manual (29 pages)

Expansion Module for SIP

Brand: Avaya | Category: Control Unit | Size: 0 MB

Table of Contents

Table of Contents
5
Chapter 1: Introduction

7
- Purpose
  7
- Change History
  7
Chapter 2: Overview

8
Chapter 3: Call Operations

13
- Making a Call
  13
- Answering a Call
  13
- Answering a Call When on Another Call
  14
- Accessing Features
  14
- Applications
  14
- Applications Overview
  14
- Accessing Applications
  15
Chapter 4: Settings

16
- Customizing the Display
  16
- Display Mode
  16
- Setting a Background Image Unique to JEM24 Display
  17
- Setting the Custom Screen Saver Image
  18
- Adjusting the Expansion Module Brightness
  19
- Setting the Text Size
  19
- Customizing Keys
  20
- Adding a Labeled Key
  20
- Relabeling a Key
  20
- Moving a Key
  21
- Deleting a Key
  21
- Restoring Customized Keys to Default
  22
Chapter 5: Troubleshooting

23
Chapter 6: Resources

25

Avaya J100 Series Manual

Avaya J100 Series Manual (25 pages)

Using Expansion Module for SIP

Brand: Avaya | Category: Telephone Accessories | Size: 0 MB

Table of Contents

Table of Contents
5
Chapter 1: Introduction

6
- Purpose
  6
- Change History
  6
Chapter 2: Overview

7
- Avaya J100 Expansion Module Overview
  7
Chapter 3: Call Operations

11
- Making a Call
  11
- Answering a Call
  11
- Answering a Call When on Another Call
  12
- Accessing Features
  12
- Applications
  12
  - Applications Overview
    12
  - Accessing Applications
    13
Chapter 4: Settings

14
- Customizing the Display
  14
- Customizing Keys
  16
  - Adding a Labelled Key
    16
  - Relabeling a Key
    17
  - Moving a Key
    17
  - Deleting a Key
    18
  - Restoring Customized Keys to Default
    18
Chapter 5: Troubleshooting

19
- Viewing the Expansion Module Details
  19
  - Viewing the Expansion Module Details from Administration Menu
    19
  - Viewing the Expansion Module Details from Main Menu
    19
- Common Troubleshooting Scenario
  20
Chapter 6: Resources

21

Avaya J100 Series Partner Configuration Manual

Avaya J100 Series Partner Configuration Manual (24 pages)

Brand: Avaya | Category: IP Phone | Size: 1 MB

Table of Contents

Table of Contents
2
Introduction to J100 Series IP Phones
4
- Supported Models
  4
Deployment
4
Provisioning Server
5
Files on the Provisioning Server
5
Phone Configuration
5
- Centralized Configuration
  5
- System Level Configuration
  5
- SIP Feature Configuration
  7
  - Registration and P2Pcall with 3CX
    8
  - Transfer
    9
  - Call Pickup
    9
  - Call Forward
    12
  - Conference
    14
  - Mwi
    15
  - Emergency Call
    17
  - DND Support
    17
  - SRTP Call Support
    19
  - Call Park and Unpark
    20
  - Automatic Redial/Callback
    21
  - Anonymous Calling Support
    21
  - DTMF Support
    22
  - Busy Lamp Field Configuration
    23
  - Feature Key Synchronization Configuration
    23
  - Emergency Call Configuration
    23

Avaya J100 Series Configuration Manual

Avaya J100 Series Configuration Manual (23 pages)

Partner configuration guide for Asterisk

Brand: Avaya | Category: IP Phone | Size: 1 MB

Table of Contents

Table of Contents
2
Introduction to J100 Series IP Phones
4
- Supported Models
  4
Deployment
4
Provisioning Server
5
Files on the Provisioning Server
5
Phone Configuration
5
- Centralized Configuration
  5
- System Level Configuration
  6
- SIP Feature Configuration
  8
  - Registration
    8
  - Srtp
    10
  - Transfer
    10
  - Conference
    10
  - Dnd
    12
  - Call Forward
    13
  - Mwi
    15
  - Dtmf
    17
  - Emergency Call
    17
  - Call Pickup
    18
  - Call Park/ Unpark
    19
  - Automatic Redial/Call Back
    20
  - Anonymous Call
    21
  - Busy Lamp Field Configuration
    22
  - Feature Key Synchronization Configuration
    22
  - Emergency Call Configuration
    22
  - Visual Voice Mail Configuration
    23

Avaya J100 Series Using Instructions

Avaya J100 Series Using Instructions (18 pages)

Expansion Module H. 323

Brand: Avaya | Category: Control Unit | Size: 0 MB

Table of Contents

Table of Contents
5
Chapter 1: Introduction

6
- Purpose
  6
- Change History
  6
Chapter 2: Overview

7
- Avaya J100 Expansion Module Overview
  7
Chapter 3: Call Operations

10
- Making a Call
  10
- Answering a Call
  10
- Answering a Call When on Another Call
  11
- Accessing Features
  11
Chapter 4: Settings

12
- Customizing the Display
  12
  - Adjusting the Expansion Module Brightness
    12
  - Setting the Text Size
    12
- Customizing Keys
  13
  - Editing Key Labels
    13
  - Restoring Customized Keys to Default
    14
Chapter 5: Resources

15

Avaya J100 Series Quick Reference

Avaya J100 Series Quick Reference (2 pages)

Brand: Avaya | Category: IP Phone | Size: 0 MB

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