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This appendix contains the following sections:
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Contact Information
For timely resolution of technical support questions, visit Dell SonicWALL on the Internet at
<http://www.sonicwall.com/us/support.html>. Web-based resources are available to help you
resolve most technical issues or contact Dell SonicWALL Technical Support.
To contact Dell SonicWALL telephone support, see the telephone numbers listed below. See
<http://www.sonicwall.com/us/support/contact.html>
telephone numbers.
Support Contact Information:
Contact Support Page -
Contact SonicWALL Page -
GNU General Public License (GPL) Source Code
Dell SonicWALL will provide a machine-readable copy of the GPL open source on a CD. To
obtain a complete machine-readable copy, send your written request, along with a certified
check or money order in the amount of US $25.00 payable to "Dell SonicWALL, Inc." to:
General Public License Source Code Request
Dell SonicWALL, Inc. Attn: Jennifer Anderson
2001 Logic Drive
San Jose, CA 95124-3452
Limited Hardware Warranty
All Dell SonicWALL appliances come with a 1-year Limited Hardware Warranty which provides
delivery of critical replacement parts for defective parts under warranty. In addition, for 90 days
from the warranty start date, Dell SonicWALL SRA 4600/1600 appliances are entitled to a
Limited Software Warranty which provides bug fixes, updates and any maintenance releases
that occur during the coverage term. Visit the Warranty Information page for details on your
product's warranty:
http://www.sonicwall.com/us/support/Services.html#tab=warranty
"Contact Information" on page 427
"GNU General Public License (GPL) Source Code" on page 427
"Limited Hardware Warranty" on page 427
"End User Licensing Agreement" on page 429
http://www.sonicwall.com/us/support/contact.html
http://www.sonicwall.com/us/company/286.html
Appendix H
Support Information
for the latest technical support
Support Information | 427
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