Dell SonicWall SRA 4200 Administrator's Manual page 285

You can also find helpful information in both the Log > View page and Web Application Firewall
> Log page. This section lists some of the relevant log messages and provides an explanation
or suggestions for actions in those cases.
Log > View Messages
The following messages can be viewed from the Log > View page:
License Manager SSL connection failed - Restart appliance may be necessary
•
Test the connectivity to licensemanager.sonicwall.com from the System > Diagnostics
page using the Ping and DNS Lookup diagnostic utilities to ensure that there is
connectivity to the backend server.
License Manager Failed to resolve host. Check DNS.
•
Test the connectivity to licensemanager.sonicwall.com from the System > Diagnostics
page using the Ping and DNS Lookup diagnostic utilities to ensure that there is
connectivity to the backend server.
License Manager Peer Identity failed - Check certs and time
•
The License Manager server or the signature database server may not have a valid SSL
Certificate.
License Manager Reset called
•
The device licenses have been reset. Navigate to the System > Licenses page to activate,
upgrade or renew licenses.
Web Application Firewall > Log and Log > View Messages
The following messages can be viewed from the Web Application Firewall > Log page and the
Log > View page:
WAF signature database update failed: No signatures were found in the update
•
The download for the database update completed, but no suitable signatures were found in
the database.
WAF signature database update failed: Old signature timestamp found in the update
•
The timestamp found in the database update from the License Manager is older than what
was originally advertised before the download for the update started.
WAF signature database update failed: Error occurred while processing the update
•
There was a general error in downloading and processing the database update. This is
possible if the data in the update does not conform to the signature parser schema.
WAF signature database update failed: Error occurred while downloading the WAF
•
signature database update
There was a general error in downloading and processing the database update. This is
possible if the data in the update does not conform to the signature parser schema.
WAF signature database update was downloaded successfully. The new database contains
•
<num> rules
Signature database download was successful. The new database contains <num> number
of rules. A rule is an internal property which will be used by Dell SonicWALL to determine
how many signatures were downloaded.
Note You can select the Apply Signature Updates Automatically option on the Web Application
Firewall > Settings page to apply new signatures automatically. If this option is not selected,
you must click the Apply button that appears on the Web Application Firewall > Status page
Web Application Firewall Configuration | 285