Page 1 SERVICE MANUAL FIELD SERVICE 2007.10 2007.10 Ver. 1.0 Ver. 1.0...
Page 2: Standard Controller
WARNING INDICATIONS ON THE MACHINE ............S-18 MEASURES TO TAKE IN CASE OF AN ACCIDENT ............S-20 Composition of the service manual ................. C-1 Notation of the service manual ..................C-2 bizhub C353P Main body General ........................... 1 Maintenance ......................... 11 Adjustment/Setting...................... 159 Troubleshooting......................
Page 3 MT-502 General ........................... 1 Maintenance ........................3 Adjustment/Setting ......................7 Troubleshooting ......................11 SD-505 General ........................... 1 Maintenance ........................3 Adjustment/Setting ....................... 25 Troubleshooting ......................39...
Page 4: Safety And Important Warning Items
IMPORTANT NOTICE Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians.
Page 5: Safety Warnings
[1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
Page 6 SAFETY AND IMPORTANT WARNING ITEMS [2] POWER PLUG SELECTION In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.
Page 7: Checkpoints When Performing On-Site Service
SAFETY AND IMPORTANT WARNING ITEMS [3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE KONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi- neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure.
Page 8 SAFETY AND IMPORTANT WARNING ITEMS Power Plug and Cord WARNING • When using the power cord set (inlet type) that came with this product, make sure the connector is securely inserted in the inlet of the product. When securing measure is provided, secure the cord with the fixture properly.
Page 9 SAFETY AND IMPORTANT WARNING ITEMS Wiring WARNING • Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists. • When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.
Page 10 SAFETY AND IMPORTANT WARNING ITEMS Ventilation CAUTION • The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a.
Page 11 SAFETY AND IMPORTANT WARNING ITEMS Work Performed with the Product Powered On WARNING • Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
Page 12 SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Check electrode units such as a charging corona unit for deterioration and sign of leakage. Current can leak, leading to a risk of trouble or fire. • Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected.
Page 13: Handling Of Consumables
SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Make sure that all screws, components, wiring, connec- tors, etc. that were removed for safety check and mainte- nance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.) A risk of product trouble, electric shock, and fire exists.
Page 14 SAFETY AND IMPORTANT WARNING ITEMS Handling of Service Materials CAUTION • Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off. A risk of fire exists. •...
Page 15 SAFETY AND IMPORTANT WARNING ITEMS [4] Used Batteries Precautions ALL Areas CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Germany VORSICHT! Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
Page 16: Internal Laser Radiation
SAFETY AND IMPORTANT WARNING ITEMS [5] Laser Safety • This is a digital machine certified as a Class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.
Page 17 SAFETY AND IMPORTANT WARNING ITEMS U.S.A., Canada (CDRH Regulation) • This machine is certified as a Class 1 Laser product under Radiation Performance Stan- dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S.
Page 18 SAFETY AND IMPORTANT WARNING ITEMS Finland, Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! • Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saat- taa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle laser- säteilylle. puolijohdelaser Laserdiodin suurin teho 30 mW aallonpituus 775-800 nm VARNING!
Page 19: Laser Safety Label
SAFETY AND IMPORTANT WARNING ITEMS Laser Safety Label • A laser safety label is attached to the inside of the machine as shown below. *Only for the U.S.A. A02EP0E003DA Laser Caution Label • A laser caution label is attached to the outside of the machine as shown below. A02EP0C004DA S-16...
Page 20: Precautions For Handling The Laser Equipment
SAFETY AND IMPORTANT WARNING ITEMS PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT • When laser protective goggles are to be used, select ones with a lens conforming to the above specifications. • When a disassembly job needs to be performed in the laser beam path, such as when working around the printerhead and PC drum, be sure first to turn the printer OFF.
Page 21: Warning Indications On The Machine
SAFETY AND IMPORTANT WARNING ITEMS WARNING INDICATIONS ON THE MACHINE Caution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock. CAUTION The area around the fusing unit is extremely hot.
Page 22 SAFETY AND IMPORTANT WARNING ITEMS High voltage This area generates high voltage. Be careful not to touch here when the power is turned ON to avoid getting an electric shock. High voltage This area generates high voltage. Be careful not to touch here when the power is turned ON to avoid getting an electric shock.
Page 23 MEASURES TO TAKE IN CASE OF AN ACCIDENT MEASURES TO TAKE IN CASE OF AN ACCIDENT 1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage.
Page 24: Composition Of The Service Manual
Composition of the service manual This service manual covers the Field Service section for the main machine and its options. Since the Theory of Operation section is same as that of C353, refer to the Theory of Oper- ation section of C353 service manual. Field Service section gives, as information required by the CE at the site (or at the cus- tomer’s premise), a rough outline of the service schedule and its details, maintenance steps, the object and role of each adjustment, error codes and supplementary information.
Page 25: Notation Of The Service Manual
Notation of the service manual A. Product name In this manual, each of the products is described as follows: (1) bizhub C353P Main body (2) Microsoft Windows 98: Windows 98 Microsoft Windows Me: Windows Me Microsoft Windows NT 4.0: Windows NT 4.0 or Windows NT...
Page 26 SERVICE MANUAL FIELD SERVICE 2007.10 Ver. 1.0...
Page 27: Revision History
Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 28: Table Of Contents
Field Service Ver. 1.0 Oct. 2007 CONTENTS bizhub C353P Main body General System configuration....................1 Product specifications ..................... 3 Section configuration....................8 Paper path....................... 8 Image creation process ................... 9 Maintenance Periodical check ....................11 Service schedule ....................11 6.1.1 Main body ....................
Page 29 Field Service Ver. 1.0 Oct. 2007 6.5.9 Replacing the manual bypass tray feed roller ..........29 6.5.10 Replacing the manual bypass tray separation roller assy......31 6.5.11 Replacing the waste toner box..............32 6.5.12 Replacing the transfer roller unit ..............33 6.5.13 Replacing the imaging unit .................
Page 30 Field Service Ver. 1.0 Oct. 2007 10.3.4 Installation of software ................64 10.3.5 Update of software ..................66 10.3.6 Screen......................67 10.3.7 Details of each function................69 10.3.8 How to write firmware data ................. 71 10.4 Firmware rewriting by compact flash ..............76 10.4.1 Updating method..................
Page 31 Field Service Ver. 1.0 Oct. 2007 11.3.19 Front cover ....................104 11.3.20 PH unit ...................... 106 11.3.21 Manual bypass tray unit ................111 11.3.22 Main drive unit ..................112 11.3.23 Transport drive unit ................... 114 11.3.24 Fusing drive unit ..................117 11.3.25 Hopper drive unit (C/K, Y/M)..............
Page 32 Field Service Ver. 1.0 Oct. 2007 11.3.56 IDC registration sensor/MK (IDCS/MK), IDC registration sensor/YC (IDCS/YC) ............. 153 11.4 Cleaning procedure ..................155 11.4.1 Transfer belt unit..................155 11.4.2 PH window Y,M,C,K .................. 155 11.4.3 Paper feed tray 1 feed roller, paper feed tray 1 pick-up roller, paper feed tray 1 separation roller ............
Page 33 Field Service Ver. 1.0 Oct. 2007 13.9.4 Expert Adjustment ..................217 13.10 Banner Printing....................225 Adjustment item list..................... 226 Service Mode ...................... 228 15.1 Service Mode function setting procedure ............228 15.1.1 Procedure ....................228 15.2 Service Mode function tree................230 15.3 System Settings ....................
Page 34 Field Service Ver. 1.0 Oct. 2007 15.5.2 Adjustment List ..................248 15.6 Machine Status ....................249 15.7 Test Mode ......................250 15.7.1 Procedure for test pattern output .............. 250 15.7.2 Running Mode................... 250 15.7.3 Gradation Pattern..................250 15.7.4 Halftone Pattern ..................251 15.8 Machine Adjustment ..................
Page 35 Field Service Ver. 1.0 Oct. 2007 15.12.4 Admin. Auth Lock REL................273 15.12.5 Release time..................... 273 15.13 CS Remote Care ....................274 15.13.1 Outlines..................... 274 15.13.2 Setting up the CS Remote Care ............... 274 15.13.3 Software SW setting for CS Remote Care..........277 15.13.4 Setup confirmation..................
Page 36 Field Service Ver. 1.0 Oct. 2007 16.7.4 Background Voltage Margin ..............317 16.7.5 Transfer Output Fine Adjustment .............. 318 16.7.6 Stabilizer ....................319 16.7.7 Thick Paper Density Adjustment ............... 319 16.7.8 TCR Toner Supply..................320 16.7.9 Monochrome Density Adjustment ............. 320 16.7.10 Dev.
Page 37 Field Service Ver. 1.0 Oct. 2007 16.11.1 Procedure ....................350 16.11.2 Life ......................350 16.11.3 Jam ......................351 16.11.4 Service Call Counter................. 351 16.11.5 Warning ....................351 16.11.6 Maintenance ..................... 351 16.11.7 Service Total ..................... 352 16.11.8 Counter of Each Mode................352 16.11.9 Service Call History (Data) ...............
Page 38 Field Service Ver. 1.0 Oct. 2007 16.15.1 CB-FN adjustment ..................373 16.15.2 Punch option setting ................. 373 16.16 Internet ISW...................... 374 16.16.1 Internet ISW Set..................374 16.16.2 HTTP Setting .................... 374 16.16.3 FTP Setting ....................375 16.16.4 Forwarding Access Setting ............... 376 16.16.5 Download ....................
Page 39 Field Service Ver. 1.0 Oct. 2007 Troubleshooting Jam display ......................391 19.1 Misfeed display ....................391 19.1.1 Misfeed display resetting procedure ............392 19.2 Sensor layout....................393 19.3 Solution ......................394 19.3.1 Initial check items ..................394 19.3.2 Solution when paper curl occurs............... 394 19.3.3 Misfeed at tray 1 feed section ..............
Page 40 Field Service Ver. 1.0 Oct. 2007 20.5.4 C0301: Suction fan motor’s failure to turn ..........432 20.5.5 C2151: Secondary transfer roller pressure welding alienation....433 20.5.6 C2152: Transfer belt pressure welding alienation ........433 20.5.7 C2164: PC charge malfunction ..............434 20.5.8 C2253: Color PC motor’s failure to turn ............
Page 41 Field Service Ver. 1.0 Oct. 2007 20.5.41 C3461: Release new fusing unit ............... 443 20.5.42 C3721: Fusing abnormally high temperature detection (heating side) ..444 20.5.43 C3723: Fusing abnormally high temperature detection (pressurizing side) ..................444 20.5.44 C3821: Fusing abnormally low temperature detection (heating side)..444 20.5.45 C3823: Fusing abnormally low temperature detection (pressurizing side) ..................
Page 42 Field Service Ver. 1.0 Oct. 2007 20.5.77 CD00C: Hard disk error 8 ................. 452 20.5.78 CD00D: Hard disk error 9 ................. 452 20.5.79 CD00E: Hard disk error A ................. 452 20.5.80 CD00F: Hard disk data transfer error............452 20.5.81 CD020: Hard disk verify error..............452 20.5.82 CD010: Hard disk unformat ..............
Page 43 Field Service Ver. 1.0 Oct. 2007 21.4.2 FS-519/JS-505..................459 Image quality problem..................460 22.1 How to read element date ................460 22.1.1 Table number .................... 461 22.1.2 Level history 1................... 462 22.1.3 Level history 2................... 463 22.2 How to identify problematic part ............... 464 22.2.1 Initial check items ..................
Page 44 Field Service Ver. 1.0 Oct. 2007 22.3.25 Printer 4-color: uneven image ..............492 Controller trouble....................493 23.1 Unable to print over the network ............... 493 23.1.1 The “RIP” is displayed on the machine control panel........ 493 23.1.2 The “RIP” is not displayed on the machine control panel......493 Appendix Parts layout drawing ....................
Page 45 Field Service Ver. 1.0 Oct. 2007 Blank Page xviii...
Page 46: General
Field Service Ver. 1.0 Oct. 2007 1. System configuration General System configuration 1/2 System front view [13] [12] [11] [10] A02ET2C002DB Main body Output tray OT-602 Mount kit MK-713 Mailbin kit MT-502 Desk DK-504 [10] Punch kit PK-515 Paper feed cabinet PC-104 [11] Saddle stitcher...
Page 47 1. System configuration Field Service Ver. 1.0 Oct. 2007 2/2 System rear view A02ET2C003DA Main body Mount kit MK-711 Hard disk HD-508 Authentication unit (biometric type) AU-101 Security kit SC-503 Authentication unit (IC card type) AU-201 Local interface kit EK-603...
Page 48: Product Specifications
Field Service Ver. 1.0 Oct. 2007 2. Product specifications Product specifications A. Type Type Desktop/console *1 printer Printing process Laser electrostatic printing system PC drum type OPC drum: KM-12 (OPC with high mold releasability) Manual bypass : Small roller separation system with torque limiter Tray 1 : Roller separation system with pick-up mechanism Paper feeding...
Page 49 2. Product specifications Field Service Ver. 1.0 Oct. 2007 B. Functions Warm-up time (at ambient temperature of 23° C/73.4° F and 75 sec. or less (Monochrome print, Color print) rated source voltage) Image loss Leading edge: 4.2 mm (3/16 inch), Trailing edge: 3 mm (1/8 inch), Rear edge: 3 mm (1/8 inch), Front edge: 3 mm (1/8 inch)
Page 50 Field Service Ver. 1.0 Oct. 2007 2. Product specifications C. Paper Paper source (maximum tray capacity) Type Tray 1 Tray 2 Multiple bypass Plain paper ❍ (500 sheets) ❍ (500 sheets) ❍ (150 sheets) (60 to 90 g/m / 16 to 24 lb) ⎯...
Page 51 2. Product specifications Field Service Ver. 1.0 Oct. 2007 D. Maintenance Machine durability 800,000 prints or 5 years, whichever is earlier Color print 1,800 prints No. of pages printed per month (average) Monochrome print 7,400 prints Color print 4pages/job Standard print mode Monochrome print 4 pages/job Color print...
Page 52 Field Service Ver. 1.0 Oct. 2007 2. Product specifications G. Print functions Type Built-in type controller PCL5e/c emulation PCL XL Ver. 2.1 emulation Printer language PostScript 3 emulation (3016) XPS Ver. 1.0 1024 MB Hard Disk 60 GB (Option) Ethernet (10Base-T, 100Base-TX or 1,000Base-T) Host interface USB 2.0/1.1 TCP/IP(IPv4/IPv6), BOOTP, ARP, ICMP, DHCP, AutoIP, SNMP, FTP, LPR/LPD, RAW...
Page 53: Section Configuration
3. Section configuration Field Service Ver. 1.0 Oct. 2007 Section configuration Fusing section Toner supply section Duplex section Imaging unit section (IU section) Transfer corona section Write section (PH section) Toner collecting section Manual bypass section Paper feed section (Tray1) Paper feed section (Tray2) A02ET2C005DA...
Page 54: Image Creation Process
Field Service Ver. 1.0 Oct. 2007 5. Image creation process Image creation process [11] Transfer belt cleaning [1] Interface [10]Paper [8] 1st image transfer separation [2] Controller image processing [3] Printer image processing [9] 2nd image transfer [4] PC drum [5] PC drum charging [13] Main erase...
Page 55 5. Image creation process Field Service Ver. 1.0 Oct. 2007 • The paper, which has undergone the 2nd image transfer process, is neu- [10] Paper separation tralized so that it can be properly separated from the transfer belt by the paper separator claws.
Page 56: Maintenance
Field Service Ver. 1.0 Oct. 2007 6. Periodical check Maintenance Periodical check Service schedule 6.1.1 Main body Guarantee period: 5-year or 800,000 prints x 10,000-print No. of Service item 6 12 15 18 20 24 30 36 40 42 45 48 54 60 66 72 75 78 times Upon each call ●...
Page 57: Maintenance Items
6. Periodical check Field Service Ver. 1.0 Oct. 2007 Maintenance items NOTE • To determine when the main body and option maintenance items need cleaning or replacing, use the jig software and select [Service Mode] → [Counter] → [Life] in the software to check the relevant life counter values.
Page 58 Field Service Ver. 1.0 Oct. 2007 6. Periodical check C. Periodical parts replacement/cleaning 2 (per 200,000-print) Lubri- Descrip- Class Parts to be replaced Check Clean Replace cation tions Paper feed and image ⎯ ● conditions Overall ⎯ ● ● Appearance ●...
Page 59 6. Periodical check Field Service Ver. 1.0 Oct. 2007 6.2.2 PC-104/204/405 A. Periodical parts replacement/cleaning 1 (per 300,000-print) Lubri- Descrip- Class Parts to be replaced Check Clean Replace cation tions Paper feed and image ⎯ ● conditions Overall ⎯ ● ●...
Page 60: Maintenance Parts
Field Service Ver. 1.0 Oct. 2007 6. Periodical check Maintenance parts • To ensure that the machine produces good prints and to extend its service life, it is rec- ommended that the maintenance jobs described in this schedule be carried out as instructed.
Page 61: Cleaning Parts
6. Periodical check Field Service Ver. 1.0 Oct. 2007 B. Option Actual durable Descrip Ref. No. Classification Parts name Parts No. cycle *1 tions Page Pick-up roller 300,000 A00J 5636 ## PC-104 PC-204 Feed roller 300,000 A02E F566 ## PC-405 Separation roller 300,000 A00J 5636 ##...
Page 62: Concept Of Parts Life
Field Service Ver. 1.0 Oct. 2007 6. Periodical check Concept of parts life 6.4.1 Life value of consumables and parts • To check the life counter value of materials and parts, use the jig software and select [Service Mode] → [Counter] → [Life] in the software. •...
Page 63: Conditions For Life Specifications Values
6. Periodical check Field Service Ver. 1.0 Oct. 2007 *6: The count condition is different according to the paper length of the sub scanning direction. Paper length of Count value sub scanning direction Less than 216 mm 1 count 216 mm to 432 mm 2 counts 432 mm to 648 mm 3 counts...
Page 64: Maintenance Procedure (Periodical Check Parts)
Field Service Ver. 1.0 Oct. 2007 6. Periodical check Maintenance procedure (periodical check parts) NOTE • The alcohol described in the cleaning procedure of maintenance represents the isopropyl alcohol. 6.5.1 Cleaning of the electrostatic charger wire A. Periodically cleaning parts/cycle •...
Page 65: Cleaning Of The Area Around The Waste Toner Collecting Port
6. Periodical check Field Service Ver. 1.0 Oct. 2007 6.5.3 Cleaning of the area around the waste toner collecting port A. Periodically cleaning parts/cycle • Area around the waste toner collecting port: Every 60,000 prints (upon each call) B. Procedure 1.
Page 66: Replacing The Paper Feed Tray 1 Feed Roller/Paper Feed Tray 1 Pick-Up Roller
Field Service Ver. 1.0 Oct. 2007 6. Periodical check 6.5.5 Replacing the paper feed tray 1 feed roller/paper feed tray 1 pick-up roller A. Periodically replacing parts/cycle • Paper feed tray 1 feed roller: Every 300,000 prints • Paper feed tray 1 pick-up roller: Every 300,000 prints B.
Page 67 6. Periodical check Field Service Ver. 1.0 Oct. 2007 6. Remove two screws [1], and remove the paper feed tray 1 separation roller assy [2]. A02EF2C007DA 7. Remove four screws [1], and remove the paper feed tray 1 feed roller cover [2].
Page 68 Field Service Ver. 1.0 Oct. 2007 6. Periodical check 9. Remove the C-clip [1], and remove the paper feed tray 1 pick-up roller [2]. A02EF2C010DA 10. Remove the C-clip [1] and the bear- ing [2]. Slide the paper feed tray 1 feed roller assy [3].
Page 69: Replacing The Paper Feed Tray 1 Separation Roller Assy
6. Periodical check Field Service Ver. 1.0 Oct. 2007 6.5.6 Replacing the paper feed tray 1 separation roller assy A. Periodically replacing parts/cycle • Paper feed tray 1 separation roller assy: Every 300,000 prints B. Procedure 1. Slide out the paper feed tray 1. 2.
Page 70: Replacing The Paper Feed Tray 2 Feed Roller/Paper Feed Tray 2 Pick-Up Roller
Field Service Ver. 1.0 Oct. 2007 6. Periodical check 6.5.7 Replacing the paper feed tray 2 feed roller/paper feed tray 2 pick-up roller A. Periodically replacing parts/cycle • Paper feed tray 2 feed roller: Every 300,000 prints • Paper feed tray 2 pick-up roller: Every 300,000 prints B.
Page 71 6. Periodical check Field Service Ver. 1.0 Oct. 2007 7. Remove four screws [1], and remove the paper feed tray 2 paper feed cover [2]. A02EF2C018DA 8. Remove two C-clips [1] and two bearings [2], and remove the paper feed tray 2 pick-up roller assy [3]. A02EF2C019DA 9.
Page 72 Field Service Ver. 1.0 Oct. 2007 6. Periodical check 10. Remove two C-clips [1] and two bearings [2]. Slide the paper feed tray 2 feed roller [3] in the direction of the arrow. A02EF2C020DA 11. Remove the C-clip [1], and remove the paper feed tray 2 feed roller [2].
Page 73: Replacing The Paper Feed Tray 2 Separation Roller Assy
6. Periodical check Field Service Ver. 1.0 Oct. 2007 6.5.8 Replacing the paper feed tray 2 separation roller assy A. Periodically replacing parts/cycle • Paper feed tray 2 separation roller assy: Every 300,000 prints B. Procedure 1. Slide out the paper feed tray 2. 2.
Page 74: Replacing The Manual Bypass Tray Feed Roller
Field Service Ver. 1.0 Oct. 2007 6. Periodical check 6.5.9 Replacing the manual bypass tray feed roller A. Periodically replacing parts/cycle • Manual bypass tray feed roller: Every 200,000 prints B. Procedure 1. Remove the manual bypass tray unit. See P.111 2.
Page 75 6. Periodical check Field Service Ver. 1.0 Oct. 2007 6. Remove the C-clip [1] and the bear- ing [2]. A02EF2C217DA 7. Remove two C-clips [1] and the bear- ing [2], and remove the manual bypass tray feed roller [3]. A02EF2C218DA 8.
Page 76: Replacing The Manual Bypass Tray Separation Roller Assy
Field Service Ver. 1.0 Oct. 2007 6. Periodical check 6.5.10 Replacing the manual bypass tray separation roller assy A. Periodically replacing parts/cycle • Manual bypass tray separation roller assy: Every 200,000 prints B. Procedure 1. Remove the manual bypass tray unit. See P.111 2.
Page 77: Replacing The Waste Toner Box
6. Periodical check Field Service Ver. 1.0 Oct. 2007 5. Snap off two C-clips [1], and remove the spring [2] and the guide plate [3]. Remove the manual bypass tray separation roller assy [4]. A02EF2C535DA 6. To reinstall, reverse the order of removal. 6.5.11 Replacing the waste toner box A.
Page 78: Replacing The Transfer Roller Unit
Field Service Ver. 1.0 Oct. 2007 6. Periodical check C. Reinstall procedure 1. Remove a new waste toner box from its packaging and remove the pack- ing material. 2. Place the waste toner box [1] in posi- tion. A02EF2C506DA 3. Close the front door. 6.5.12 Replacing the transfer roller unit A.
Page 79: Replacing The Imaging Unit
6. Periodical check Field Service Ver. 1.0 Oct. 2007 6.5.13 Replacing the imaging unit A. Periodically replacing parts/cycle • Imaging unit Y,M,C : Every 90,000 prints • Imaging unit K : Every 120,000 prints NOTE • Although the procedure shown below is for the replacement of the imaging unit K, use the same procedure to replace other imaging units Y,M,C.
Page 80 Field Service Ver. 1.0 Oct. 2007 6. Periodical check C. Reinstall procedure 1. Remove the imaging unit [1] from its packaging. A02EF2C508DA 2. Peel off the tapes, and then remove the packing materials [1]. A02EF2C509DA 3. Remove the imaging unit [2] from the black protective bag [1].
Page 81 6. Periodical check Field Service Ver. 1.0 Oct. 2007 4. Tilt the imaging unit [1] to the left and shake it a little left to right twice. Then, tilt the imaging unit to the right and shake it a little right to left twice. A02EF2C511DA 5.
Page 82 Field Service Ver. 1.0 Oct. 2007 6. Periodical check 7. Align the ▲ mark on the imaging unit with the ▼ mark on the main body. Install the imaging unit [1] into the main body. A02EF2C514DA 8. To remove the protective sheet [1] which guards against PC drum dam- age, slowly pull its tab.
Page 83: Replacing The Ozone Filter
6. Periodical check Field Service Ver. 1.0 Oct. 2007 6.5.14 Replacing the ozone filter A. Periodically replacing parts/cycle • Ozone filter: Every 150,000 prints B. Procedure 1. Grip the handle on the ozone filter [1] and slide it out of the main body. A02EF2C026DA 6.5.15 Replacing the toner cartridge...
Page 84 Field Service Ver. 1.0 Oct. 2007 6. Periodical check C. Reinstall procedure 1. Remove the new toner cartridge [1] from its packaging, and then shake the cartridge up and down 5 to 10 times. A02EF2C518DA 2. Align the toner cartridge [1] with the slots in the machine, and then insert the cartridge until the locking tab locks into place.
Page 85: Replacing The Transfer Belt Unit
6. Periodical check Field Service Ver. 1.0 Oct. 2007 6.5.16 Replacing the transfer belt unit A. Periodically replacing parts/cycle • Transfer belt unit: Every 150,000 prints B. Removal procedure 1. Remove all toner cartridges. See toner cartridge replacement/removal procedure steps 1 through 3. See P.38 2.
Page 86 Field Service Ver. 1.0 Oct. 2007 6. Periodical check C. Reinstall procedure 1. Insert the transfer belt unit [1]. NOTE • Insert the transfer belt unit with care not to allow its docking gear to be damaged by hitting it against the rail or associated part.
Page 87: Cleaning Of The Image Transfer Entrance Guide
6. Periodical check Field Service Ver. 1.0 Oct. 2007 6.5.17 Cleaning of the image transfer entrance guide A. Periodically cleaning parts/cycle • Image transfer entrance guide: When the transfer belt unit is replaced (every 150,000 print) B. Procedure 1. Remove the transfer belt unit. See P.40 2.
Page 88: Replacing The Fusing Unit
Field Service Ver. 1.0 Oct. 2007 6. Periodical check 6.5.19 Replacing the fusing unit CAUTION • The temperature gets high in the vicinity of the fusing unit. You may get burned when you come into contact with the area. Before replacement operations, make sure that more than 20 minutes have elapsed since the power switch were turned off.
Page 89 6. Periodical check Field Service Ver. 1.0 Oct. 2007 6. Remove two screws [1], and remove the fusing unit [2]. NOTE • When removing the fusing unit, hold the parts shown on the picture on the left so that it would not fall. A02EF2C038DA...
Page 90: Service Tool
Field Service Ver. 1.0 Oct. 2007 7. Service tool Service tool Service material list Name Shape Material No. Remarks Cleaning pad 000V-18-1 10pcs/1pack A02EF2C526DA ⎯ Isopropyl alcohol A00KF2C506DA Molykote EM-50L grease 4478 7801 ## Used with FS-519 A00KF2C507DA...
Page 91: Ce Tool List
7. Service tool Field Service Ver. 1.0 Oct. 2007 CE tool list Tool name Shape Quantity Parts No. Remarks PH window cleaning jig 4038 2083 ## 4038F2C557DA PH window cleaning jig 4038 2084 ## 4038F2C558DA V865400001 Compact flash (blank) 4037F2C601DA *1: Inquire of KMBT about the part number of compact flash in which the firmware data is written.
Page 92: Print Materials
Field Service Ver. 1.0 Oct. 2007 7. Service tool Print materials 7.3.1 Imaging unit single parts (IU) Parts name Replacing period Imaging unit K 120,000 prints Imaging unit Y 90,000 prints Imaging unit M 90,000 prints Imaging unit C 90,000 prints See P.17 7.3.2 Toner cartridge single parts (T/C)
Page 93: Service Jig
8. Service jig Field Service Ver. 1.0 Oct. 2007 Service jig Construction of the service jig A02EF2C226DA Name Description Remark • Starts the external panel controller for adjust- Commercially available Notebook PC ment. product Jig software *1 • Allows settings, adjustments, and checks to Supplied from KMBT (External Panel Controller) be made for the printer using a PC.
Page 94: Connecting The Equipment Cables
Field Service Ver. 1.0 Oct. 2007 8. Service jig Connecting the equipment cables 8.2.1 Connection between X-Rite and the PC 1. Connect X-Rite to the PC with a crossover cable for DTP32. A02EF2C227DA 2. Connect the PC to the printer with a network cable.
Page 95: Starting The Pc And The Printer
8. Service jig Field Service Ver. 1.0 Oct. 2007 8.2.2 Starting the PC and the printer NOTE: • The notebook PC should be started up, and the printer should be turned on before the External Panel Controller is started up. •...
Page 96: Service Jig Disconnection Procedures
Field Service Ver. 1.0 Oct. 2007 8. Service jig 8.2.3 Service jig disconnection procedures • After the jig software (external panel controller) has been used, the external application mode must be canceled (by setting HEX Assignment of software SW “62” to “00”). •...
Page 97: Electrical/Image Adjustment
9. Electrical/image adjustment Field Service Ver. 1.0 Oct. 2007 Electrical/image adjustment NOTE • Given in the following are only those adjustments that are made using the external panel controller. • Ensure appropriate security for Service Mode setting procedures. They should never be known to any unauthorized person not involved with service jobs.
Page 98: X-Rite Calibration (Gradation Adjust)
Field Service Ver. 1.0 Oct. 2007 9. Electrical/image adjustment 9.2.1 X-Rite Calibration (Gradation Adjust) 1. Set up the service jig. 2. Call the Service Mode to the screen. 3. Click the X-Rite Calibration key in the imaging Process Adjustment screen. 4.
Page 99 9. Electrical/image adjustment Field Service Ver. 1.0 Oct. 2007 7. After the test patterns are printed, check that the message appears, and then click the Start key in the external panel controller. A02EF2E264DA 8. Then click “OK” in the dialog box. A02EF2E265DA 9.
Page 100 Field Service Ver. 1.0 Oct. 2007 9. Electrical/image adjustment 10. When the dialog box appears, the auto-cal strip can be read. Prepare the auto-cal strip. A02EF2E267DA 11. Insert the auto-cal strip into the X- Rite. A02EF2C230DA A02EF2C231DA...
Page 101 9. Electrical/image adjustment Field Service Ver. 1.0 Oct. 2007 12. If the reading was completed cor- rectly, the dialog box shown at the left appears. 13. Prepare the cyan test pattern. A02EF2E268DA 14. Set the X-Rite guide to “10.” 15. Feed the cyan test pattern in direc- tion “1”...
Page 102 Field Service Ver. 1.0 Oct. 2007 9. Electrical/image adjustment 16. If the reading was completed cor- rectly, “OK” is indicated. A02EF2E269DA 17. Turn the test pattern around, and then feed it to read the row indicated by “B” in direction “2.” 18.
Page 103 9. Electrical/image adjustment Field Service Ver. 1.0 Oct. 2007 22. Turn the test pattern around, and then feed it to read the row indicated by “D” in direction “4.” 23. If the reading was completed cor- rectly, a fourth “OK” is indicated. A02EF2C259DA 24.
Page 104 Field Service Ver. 1.0 Oct. 2007 9. Electrical/image adjustment 27. Make sure that the Service Mode screen reappears on the screen. 28. Click “Exit”. A02EF2E274DA...
Page 105: 10. Firmware Upgrade
10. Firmware upgrade Field Service Ver. 1.0 Oct. 2007 10. Firmware upgrade 10.1 Outline • There are two ways to update the firmware: One is by directly connecting with the main body using the compact flash, and the other is by downloading over a network using the Internet ISW.
Page 106 Field Service Ver. 1.0 Oct. 2007 10. Firmware upgrade 2. Double-click the firmware data, and specify the directory to be uncompressed, and then uncompress it. 4038F2E563DB NOTE • When old firmware is still left in the specified directory to be uncompressed, delete it before uncompressing.
Page 107 10. Firmware upgrade Field Service Ver. 1.0 Oct. 2007 6. Specify the drive of compact flash, which was recognized through the procedure 3, and execute the “mkcf.bat.” (Input the C: \bizhub\card_work>mkcf t1 f (drive number): in the below figure, and push the “Enter”.) A02EF2E282DA 7.
Page 108: Preparations For Firmware Rewriting By Firmware Imaging Toolkit 2006
Field Service Ver. 1.0 Oct. 2007 10. Firmware upgrade 10.3 Preparations for firmware rewriting by Firmware Imaging Toolkit 2006 • This software is designed as the tool to write firmware data of MFP/printer released by KMBT into the compact flash card. 10.3.1 Correspond model •...
Page 109: Installation Of Software
10. Firmware upgrade Field Service Ver. 1.0 Oct. 2007 10.3.4 Installation of software • Follow the procedures shown below to install the software. NOTE • Install the software to the PC with the administration authentication. • When any anti-virus program is activated, quite the program before the installa- tion.
Page 110 Field Service Ver. 1.0 Oct. 2007 10. Firmware upgrade 3. After checking the contents of license agreement, select [I accept the terms in the license agreement] and click [Next >]. 9J06F2E701DA 4. Select the installed destination folder of Firmware Imaging Toolkit 2006, and click [Next>].
Page 111: Update Of Software
10. Firmware upgrade Field Service Ver. 1.0 Oct. 2007 5. Click [Install] to start installation. 6. Click [Finish] to complete the installation. 9J06F2E703DA 7. Shortcut file will be created inside Windows Start menu ([Program] → [KONICA MINOLTA] → [Firmware Imaging Toolkit 2006]). 9J06F2E708DA 10.3.5 Update of software...
Page 112: Screen
Field Service Ver. 1.0 Oct. 2007 10. Firmware upgrade 10.3.6 Screen A. Main window • The main window will be displayed after activating the software. • Main window consists of 2 patterns: Basic mode, Advanced mode When the advanced mode is selected 9J06F2E704DA About •...
Page 113 10. Firmware upgrade Field Service Ver. 1.0 Oct. 2007 B. Settings dialog • It will be displayed by clicking [Settings] at main window. • Other settings will be enabled by selecting the check box of [Enabled Advanced Fea- tures]. 9J06F2E705DA Enable Advanced •...
Page 114: Details Of Each Function
Field Service Ver. 1.0 Oct. 2007 10. Firmware upgrade 10.3.7 Details of each function A. Basic functions (1) Write Firmware to a card • To write FW data into the compact flash. The FW data of the models shown below can be written.
Page 115 10. Firmware upgrade Field Service Ver. 1.0 Oct. 2007 B. Advanced functions (1) Create a Firmware Image from a card • Create the image file from the firmware data written into the compact flash. Create the image file by dumping directly the data in the card. This function allows us to save the various type of firmware data in the compact flash as the image file and hold as print data.
Page 116: How To Write Firmware Data
Field Service Ver. 1.0 Oct. 2007 10. Firmware upgrade 10.3.8 How to write firmware data A. In the case of C650/C550/C451/C450/C450P/C353/C353P/C352/C352P/C351/C350/ C300/C253/C250/C250P/C203 series 1. Put the firmware data in the optional directory. (C:\bizhub in the below figure) 9J06F2E710DA NOTE • The file name of firmware data consists of the “Release Date_Version_ CHECKSUM-****.exe.”...
Page 117 10. Firmware upgrade Field Service Ver. 1.0 Oct. 2007 3. Mount the compact flash on the PC, and check the drive name, which was recognized in the Windows. (F-drive in the following figure) 9J06F2E712DA 4. Start Firmware Imaging Toolkit 2006. NOTE •...
Page 118 Field Service Ver. 1.0 Oct. 2007 10. Firmware upgrade 6. Click [Browse]. 9J06F2E707DA 7. Select the file type [Indexed Firmware]. 8. Move to the folder decompressed at step 2, confirm that only "###_cf.tar.gz" (### is for model name) is displayed, and select. NOTE •...
Page 119 10. Firmware upgrade Field Service Ver. 1.0 Oct. 2007 10. Select the drive that the compact flash is inserted, which is confirmed at step 3. NOTE • The drives other than the compact flash that is recognized as “Removable Disk” can be selected for the writing destination.
Page 120 Field Service Ver. 1.0 Oct. 2007 10. Firmware upgrade 14. When the writing is completed, the following screen appears. In this screen, check sums will be compared between the firmware data and one writ- ten into the compact flash. 9J06F2E717DA NOTE •...
Page 121: 10.4 Firmware Rewriting By Compact Flash
10. Firmware upgrade Field Service Ver. 1.0 Oct. 2007 10.4 Firmware rewriting by compact flash • The firmware is updated using the compact flash. 10.4.1 Updating method NOTE • NEVER remove or insert the compact flash card with the machine power turned 1.
Page 122: Firmware Update
Field Service Ver. 1.0 Oct. 2007 10. Firmware upgrade 6. Check the message and press the Menu/Select key to start the firmware rewrite. Firmware Update Push [select] Key A02EF2C258DA 7. While the firmware rewrite is in process, the following message appears and LED line blinks in blue.
Page 123: Action When Data Transfer Fails
10. Firmware upgrade Field Service Ver. 1.0 Oct. 2007 10.4.2 Action when data transfer fails • If “Failed to Download” appears on the control panel, indicating that rewriting has been unsuccessful (in which case the Start key lights up red), take the following steps. 1.
Page 124: 10.5 Updating The Firmware With The Internet Isw
Field Service Ver. 1.0 Oct. 2007 10. Firmware upgrade 10.5 Updating the firmware with the Internet ISW 10.5.1 Outline • [Internet ISW] is the system where the firmware update instructions are sent to the main body via either the control panel or the jig software so that the main body will automati- cally receive the latest firmware data from the program server over a network.
Page 125 10. Firmware upgrade Field Service Ver. 1.0 Oct. 2007 4. Click [ON], and click [END]. When using the control panel, select [Enable] and press the Menu/Select key. NOTE • Settings such as server setting, etc. will be available by selecting “ON” on this set- ting.
Page 126 Field Service Ver. 1.0 Oct. 2007 10. Firmware upgrade Step Connecting by http Connecting by ftp Connection Time-Out • Select [Connection Time-out], and set the time for the connection time out between 30 and 300 seconds. ⎯ ConnectionTimeout (Control panel) •...
Page 127 10. Firmware upgrade Field Service Ver. 1.0 Oct. 2007 NOTE • Enter the URL which matches to the protocol to be used. When connecting to http http://(host name or IP address)/directory name or https://(host name or IP address)/directory name When connecting to ftp ftp://(host name or IP address)/directory name 6.
Page 128: Firmware Rewriting
Field Service Ver. 1.0 Oct. 2007 10. Firmware upgrade 10.5.4 Firmware rewriting NOTE • When performing the Internet ISW, ask the administrator for permission before- hand. • DO NOT turn OFF the power switch while downloading. A. Conducting rewriting on the control panel 1.
Page 129 10. Firmware upgrade Field Service Ver. 1.0 Oct. 2007 B. Update from the control panel 1. Select [Service Mode] → [Internet ISW] → [Download]. 2. Select [Start] and press the Menu/Select key. 3. The message, [Rebooting. Please do not turn OFF power.], appears. 4.
Page 130 Field Service Ver. 1.0 Oct. 2007 10. Firmware upgrade 12. When Internet ISW is complete successfully, the control panel displays the message as shown in the following illustration. Net Client Result Upgrade successful A02EF2C281DA C. Completed or failed (1) Firmware updated normally 1.
Page 131: Error Code List For The Internet Isw
• If the above process does not solve the problem, inform the corresponding error code to the KONICA MINOLTA. • Check if the following setting is set to “ON”. When using the control panel, check if the following setting is set to “Enable”.
Page 132 Field Service Ver. 1.0 Oct. 2007 10. Firmware upgrade Error code Description Countermeasure Control panel • Check the User’s network environment. (LAN cable’s connection) • Check the status of the following set- ting. [Service Mode] → [Internet ISW] → Error concerning the network 0x00111000 [Forwarding Access Setting] •...
Page 133 • If the above process does not solve the downloaded. problem, inform the corresponding 0x10000106 • Check sum error error code to the KONICA MINOLTA. File access error • The file downloaded has an error. • The header of the file which has been read has an error.
Page 134: 11. Other
Field Service Ver. 1.0 Oct. 2007 11. Other 11. Other 11.1 Disassembly/adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
Page 135: Disassembly/Assembly/Cleaning List (Other Parts)
11. Other Field Service Ver. 1.0 Oct. 2007 11.2 Disassembly/assembly/cleaning list (other parts) 11.2.1 Disassembly/assembly parts list Section Part name Ref. page Front door P.93 Upper front cover P.94 Right front cover/1 P.95 Right front cover/2 P.95 Left cover P.97 Rear left cover P.98 Exit cover...
Page 136 Field Service Ver. 1.0 Oct. 2007 11. Other Section Part name Ref. page PH relay board (PHREYB) P.123 DC power supply (DCPU) P.125 Printer control board (PRCB) P.127 MFP board (MFPB) P.129 High voltage unit (HV) P.133 Service EEPROM board (SV ERB) P.134 PWBs SODIMM/1, SODIMM/2...
Page 137: Cleaning Parts List
11. Other Field Service Ver. 1.0 Oct. 2007 11.2.2 Cleaning parts list Section Part name Ref. page Transfer belt unit P.155 Processing section PH window P.155 Paper feed tray 1 feed roller P.156 Paper feed tray 1 Paper feed tray 1 pick-up roller P.156 Paper feed tray 1 separation roller P.156...
Page 138: 11.3 Disassembly/Assembly Procedure
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3 Disassembly/assembly procedure 11.3.1 Front door 1. Open the front door. 2. Remove two screws [1] and the sup- pression plate [2]. A02EF2C041DA 3. Remove the PH window cleaning jig [1]. A02EF2C042DA...
Page 139: Upper Front Cover
11. Other Field Service Ver. 1.0 Oct. 2007 4. Slide the pins [1] in the direction of the arrow and remove it. 5. Remove the front door [2]. A02EF2C319DA 11.3.2 Upper front cover 1. Open the front door. 2. Open the right door. 3.
Page 140: Right Front Cover/1
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.3 Right front cover/1 1. Open the front door. 2. Open the right door. 3. Remove the upper front cover. See P.94 4. Remove four screws [1], and remove the right front cover/1 [2]. A02EF2C323DA 11.3.4 Right front cover/2...
Page 141 11. Other Field Service Ver. 1.0 Oct. 2007 5. Remove three screw [1], and remove the paper empty indicator board assy [2]. A02EF2C538DA 6. Remove two empty display lenses [1]. A02EF2C049DA...
Page 142: Left Cover
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.5 Left cover 1. Open the front door. 2. If the optional finisher FS-519 is mounted, remove it. See P.22 of the FS-519/PK-515/OT- 602 service manual. NOTE • After removing the finisher FS-519, remove four screws [1] and mount- ing plate [2].
Page 143: Rear Left Cover
11. Other Field Service Ver. 1.0 Oct. 2007 11.3.6 Rear left cover 1. Open the front door. 2. Remove the ozone filter. See P.38 3. Remove the left cover. See P.98 4. Remove four screws [1], and remove the rear left cover [2]. A02EF2C051DA 11.3.7 Exit cover...
Page 144: Rear Right Cover/1
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.8 Rear right cover/1 1. Open the right door. 2. Open the rear right door [1], 3. Remove five screws [2], and remove the rear right cover/1 [3], A02EF2C333DA 11.3.9 Rear right cover/2 1.
Page 145: Manual Bypass Tray Front Cover, Manual Bypass Tray Rear Cover
11. Other Field Service Ver. 1.0 Oct. 2007 11.3.10 Manual bypass tray front cover, manual bypass tray rear cover 1. Open the vertical transport door. 2. Remove the rear right cover/2. 3. Remove two screws [1], and remove the manual bypass tray front cover [2] and the manual bypass tray rear cover [3].
Page 146: Rear Cover/1, Rear Cover/2
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.12 Rear cover/1, Rear cover/2. 1. Remove four screws [1], and remove the rear cover/2 [2]. 2. Remove four sdrews [3], and remove the rear cover/1 [4]. A02EF2C340DA 11.3.13 Lower rear cover/1, lower rear cover/2 1.
Page 147: Control Panel Assy
11. Other Field Service Ver. 1.0 Oct. 2007 11.3.15 Control panel assy 1. Open the right door. 2. Open the exit cover. 3. Remove the upper front cover. See P.102 4. Disconnect the connector [1], Remove three screws [2], and remove the control panel assy [3].
Page 148: Paper Feed Tray 1
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.17 Paper feed tray 1 1. Slide out the paper feed tray 1. 2. Remove two screw [1], and metal plate [2], and remove the paper feed tray 1 [3]. A02EF2C347DA 11.3.18 Paper feed tray 2 1.
Page 149 11. Other Field Service Ver. 1.0 Oct. 2007 11.3.19 Front cover 1. Slide out the paper feed tray 1. 2. Remove the front door. See P.93 3. Remove the left cover. See P.97 4. Remove the toner cartridges (C, M, Y, K). See P.38 5.
Page 150 Field Service Ver. 1.0 Oct. 2007 11. Other 10. Disconnect two connectors [1]. A02EF2C071DA 11. Remove five screws [1]. A02EF2C349DA 12. Unhook six tabs [1], and disconnect the connector [2] from the front cover. 13. Remove the front cover [3]. A02EF2C351DA...
Page 151: Ph Unit
11. Other Field Service Ver. 1.0 Oct. 2007 11.3.20 PH unit CAUTION • Do not replace the PH unit while the power is ON. Laser beam generated during the above mentioned activity may cause blindness. • Do not disassemble or adjust the PH unit. Laser beam generated during the above mentioned activity may cause blindness.
Page 152 Field Service Ver. 1.0 Oct. 2007 11. Other 5. Unhook the tab [1], and remove the gear [2] of the PH unit. NOTE • This step is not needed when removing PH unit (Black) that does not have a gear. A02EF2C076DA 6.
Page 153 11. Other Field Service Ver. 1.0 Oct. 2007 Remove the boss [1] at the rear side of the PH unit from the locating hole [2]. NOTE • Since the back of the PH unit is pushed to the right with the two plate springs [3], remove it by tilting the backside of the PH unit to the left as shown in the left illustration.
Page 154 Field Service Ver. 1.0 Oct. 2007 11. Other 2. Push the PH unit [1] along the right side line of PH unit installation plate all the way and fit it into the plate spring [2]. 3. Make sure that the two bosses [3] at front and rear side of the PH unit fit in the locating hole [4].
Page 155 11. Other Field Service Ver. 1.0 Oct. 2007 5. Reinstall the gear [1]. NOTE • Make sure that the gear claw is fit 6. Connect the connector and the flat cable. NOTE • Make sure the harness is installed along with the harness guide. 7.
Page 156: Manual Bypass Tray Unit
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.21 Manual bypass tray unit 1. Open the vertical transport door. 2. Remove the rear right cover/2. See P.100 3. Remove the manual bypass tray front cover and the manual bypass tray rear cover. See P.100 4.
Page 157: Main Drive Unit
11. Other Field Service Ver. 1.0 Oct. 2007 11.3.22 Main drive unit 1. Remove the transfer belt unit. See P.40 2. Remove the high voltage unit. See P.133 3. Remove the Color PC motor. See P.139 4. Remove the transport motor. See P.139 5.
Page 158 Field Service Ver. 1.0 Oct. 2007 11. Other 9. Remove eight screws [1], and slide out the main drive unit [2]. A02EF2C089DA 10. Remove the E-ring [1], and remove the gear [2]. A02EF2C090DA 11. Disconnect the connector [1], and remove the harness from five wire saddles [2].
Page 159: Transport Drive Unit
11. Other Field Service Ver. 1.0 Oct. 2007 11.3.23 Transport drive unit 1. Remove the manual bypass tray unit. See P.111 2. Remove the main drive unit. See P.112 3. Remove the lower rear cover/1 and the lower rear cover/2. See P.101 4.
Page 160 Field Service Ver. 1.0 Oct. 2007 11. Other 9. Remove two screws [1], and remove the rear handle cover [2]. A02EF2C095DA 10. Disconnect two connectors [1], and remove the harness from six wire saddles [2] and the edge cover [3]. A02EF2C224DA 11.
Page 161 11. Other Field Service Ver. 1.0 Oct. 2007 12. Disconnect two connectors [1], and remove the harness from the edge cover [2]. A02EF2C099DA 13. Remove each six tabs [1] and two hooks [3].Remove two wire guides [2]. A02EF2C100DA 14. Remove the wire guide [1] and eight screws [3], and disconnect the con- nector [2].
Page 162: Fusing Drive Unit
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.24 Fusing drive unit 1. Remove the transfer belt unit. See P.40 2. Remove the fusing unit. See P.43 3. Remove the fusing motor. See P.140 4. Remove the harness from two har- ness guides [1].
Page 163 11. Other Field Service Ver. 1.0 Oct. 2007 9. Remove four screws [1], and remove the fusing rear guide [2] and the shaft cover [3]. A02EF2C105DA 10. Remove the spring [1] from the pro- trusion [2]. A02EF2C106DA 11. Unhook the tab [1]. Pull the fusing drive unit [2] to the front and remove it.
Page 164: Hopper Drive Unit (C/K, Y/M)
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.25 Hopper drive unit (C/K, Y/M) A. Hopper drive unit (C/K) 1. Remove the main drive unit. See P.112 2. Disconnect the connector [1]. 3. Remove four screws [2], and remove the hopper drive unit (C/K) [3]. A02EF2C361DA B.
Page 165: Right Door Assy
11. Other Field Service Ver. 1.0 Oct. 2007 11.3.26 Right door assy 1. Remove the lower rear cover/1 and the lower rear cover/2. See P.101 2. Remove the manual bypass tray unit. See P.111 3. Remove the high voltage unit. See P.133 4.
Page 166 Field Service Ver. 1.0 Oct. 2007 11. Other 10. Open the right door, and remove the collar [1], the spring [2] and the shoulder screw [3]. A02EF2C225DA 11. Disconnect two connectors [1], and remove the harness from six wire saddles [2] and the edge cover [3]. A02EF2C364DA 12.
Page 167 11. Other Field Service Ver. 1.0 Oct. 2007 14. Remove seven screws [1] and remove the rear handle assy [2]. A02EF2C367DA 15. Disconnect two connectors [1], and remove the harness from the edge cover [2]. A02EF2C369DA 16. Remove two wire saddles [1] and two connectors [2].
Page 168: Ph Relay Board (Phreyb)
Field Service Ver. 1.0 Oct. 2007 11. Other 17. Remove the screw [1], and remove two shafts [2]. 18. Remove the right door assy [3]. A02EF2C120DA 11.3.27 PH relay board (PHREYB) 1. Remove the front cover. See P.104 2. Remove the transfer belt unit. See P.40 3.
Page 169 11. Other Field Service Ver. 1.0 Oct. 2007 6. Remove two screws [1] each, and remove the imaging unit roll assy [2] of each color. A02EF2C129DA 7. Remove all the connectors and the flat cables on the PH relay board. A02EF2C130DA 8.
Page 170: Dc Power Supply (Dcpu)
Field Service Ver. 1.0 Oct. 2007 11. Other 9. Remove two screws [1] and six tabs [2], and remove the PH relay board [3]. A02EF2C132DA 11.3.28 DC power supply (DCPU) CAUTION • Remove the DC power supply after six minutes or more have passed since the power plug was disconnected.
Page 171 11. Other Field Service Ver. 1.0 Oct. 2007 8. Remove the harness from seven wire saddles [1] and two edge covers [2]. A02EF2C135DA 9. Remove all the connectors on the DC power supply [1]. A02EF2C136DA 10. Remove four screws [1], and remove the DC power supply [2].
Page 172: Printer Control Board (Prcb)
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.29 Printer control board (PRCB) 1. Open the front door. 2. Remove the rear left cover. See P.98 3. Remove the upper rear cover. See P.100 4. Remove seven screws [1], and remove the protective shield/2 [2].
Page 173 11. Other Field Service Ver. 1.0 Oct. 2007 8. Disconnect the connector [1], remove two screws [2], and remove the metal plate [3]. A02EF2C383DA 9. Remove all the connectors on the printer control board [1]. A02EF2C385DA 10. Remove six screws [1]. Slide the printer control board [2] in the direc- tion of the arrow and remove it.
Page 174: Mfp Board (Mfpb)
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.30 MFP board (MFPB) 1. Remove the rear left cover. See P.98 2. Remove the upper rear cover. See P.100 3. Remove the protective shield/1 and the protective shield/2. See the steps 1 to 5 of printer control board removing procedure. See P.127 4.
Page 175 11. Other Field Service Ver. 1.0 Oct. 2007 10. Remove five screws [1] and six bolts [2], and remove the metal plate [3]. A02EF2C389DA 11. Remove twelve screws [1] of the MFP board. 12. Slide the MFP board [2] in the direc- tion of the arrow, disconnect the con- nector [3], and remove the MFP board...
Page 176: Pwb Box
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.31 PWB box 1. Remove the rear left cover. See P.98 2. Remove the upper rear cover. See P.100 3. Remove the rear right cover/1 and the rear right cover/2. See P.99 4.
Page 177 11. Other Field Service Ver. 1.0 Oct. 2007 10. Remove five screws [1], and remove the metal plate [2]. A02EF2C539DA 11. Remove eleven screws [1]. While raising the PWB box [2] a little, slide it to the left. Then, remove the cool- ing fan motor/2 [3].
Page 178: High Voltage Unit (Hv)
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.32 High voltage unit (HV) 1. Remove the PWB box See P.131 2. Disconnect seven connectors [1]. A02EF2C154DA 3. Remove five screws [1] and the tab [2], and remove the high voltage unit [3].
Page 179: Service Eeprom Board (Sv Erb)
11. Other Field Service Ver. 1.0 Oct. 2007 11.3.33 Service EEPROM board (SV ERB) 1. Remove the rear cover/1 and the rear cover/2 See P.100 2. Remove the protective shield/1 and the protective shield/2. See the steps 1 to 5 of printer control board removing procedure. See P.127 3.
Page 180 Field Service Ver. 1.0 Oct. 2007 11. Other Order Items that require readjustment in the Service mode Ref. page System 1 Change Warm Up Time P.343 Machine Exhaust Fan Stop Delay P.313 System 2 Unit Change Warning Display P.345 System 1 IU Life Setting P.342 NOTE...
Page 181: Sodimm/1, Sodimm/2
11. Other Field Service Ver. 1.0 Oct. 2007 11.3.34 SODIMM/1, SODIMM/2 1. Remove the protective shield/1 and the protective shield/2. See the steps 1 to 5 of printer control board removing procedure. See P.127 2. Remove the SODIMM/1 [1] and SODIMM/2 [2] on the MFP board.
Page 182: Nvram Board (Nrb)
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.36 NVRAM board (NRB) 1. Remove the protective shield/1 and the protective shield/2. See the steps 1 to 5 of printer control board removing procedure. See P.127 2. Remove the NVRAM board [2] on the MFP board [1].
Page 183: Paper Feed Tray 2 Paper Fd Size Detect Board (Psdtb/2)
11. Other Field Service Ver. 1.0 Oct. 2007 7. Remove the lever [1], and remove the paper feed tray 1 paper FD size detect board [2]. 9J06F2C566DA 11.3.38 Paper feed tray 2 paper FD size detect board (PSDTB/2) 1. Remove the paper feed tray 1. See P.103 2.
Page 184: Transport Motor (M1)
Field Service Ver. 1.0 Oct. 2007 11. Other 7. Remove the lever [1], and remove the paper feed tray 1 paper FD size detect board [2]. 9J06F2C566DA 11.3.39 Transport motor (M1) 1. Remove the PWB box. See P.131 2. Remove four screws [1], disconnect the connector [2], and remove the transport motor [3].
Page 185: Fusing Motor (M5)
11. Other Field Service Ver. 1.0 Oct. 2007 11.3.41 Fusing motor (M5) 1. Remove the PWB box. See P.131 2. Remove five screws [1], and remove the bracket [2]. A02EF2C401DA 3. Remove four screws [1], disconnect the connector [2], and remove the fusing motor [3].
Page 186: Switchback Motor (M6)
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.42 Switchback motor (M6) 1. Remove the upper rear cover. See P.100 2. Remove the rear right cover/1. See P.99 3. Remove the fusing drive unit. See P.117 4. Disconnect the connector [1]. 5.
Page 187: Duplex Transport Motor (M7)
11. Other Field Service Ver. 1.0 Oct. 2007 8. Disconnect the connector [1]. 9. Remove two screws [2], and remove the switchback motor [3]. NOTE • Care should be taken to avoid let- ting the lever [4] hit the housing and be damaged.
Page 188: Fusing Retraction Motor (M12)
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.44 Fusing retraction motor (M12) 1. Remove the upper rear cover. See P.100 2. Remove the protective shield/1 and the protective shield/2. See the steps 1 to 5 of printer control board removing procedure. See P.127 3.
Page 189: Paper Feed Tray 1 Lift-Up Motor (M8)
11. Other Field Service Ver. 1.0 Oct. 2007 11.3.45 Paper feed tray 1 lift-up motor (M8) 1. Remove the paper feed tray 1. See P.103 2. Remove the paper feed tray 2. See P.103 3. Remove the right front cover/2. See P.95 4.
Page 190: Paper Feed Tray 2 Lift-Up Motor (M9)
Field Service Ver. 1.0 Oct. 2007 11. Other 10. Remove three screws [1], and remove the paper feed tray 1 lift-up motor [2]. A02EF2C182DA 11.3.46 Paper feed tray 2 lift-up motor (M9) 1. Remove the paper feed tray 1. See P.103 2.
Page 191 11. Other Field Service Ver. 1.0 Oct. 2007 7. Remove the harness from five wire saddles [1] and the edge cover [2]. A02EF2C542DA 8. Disconnect the connector [1], and remove the harness from the edge cover [2]. 9. Remove three screws [3], take out the paper feed tray 2 lift-up motor assy [4].
Page 192: Toner Supply Motor/Ck (M3)
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.47 Toner supply motor/CK (M3) 1. Remove the PWB box. See P.131 2. Disconnect the connector [2], remove two screws [1], and remove the toner supply motor/CK [3]. A02EF2C412DA 11.3.48 Toner supply motor/YM (M4) 1.
Page 193: Paper Feed Tray 1 Paper Feed Clutch (Cl1)
11. Other Field Service Ver. 1.0 Oct. 2007 11.3.49 Paper feed tray 1 paper feed clutch (CL1) 1. Remove the paper feed tray 1 paper feed assy. See the steps 1 to 4 of paper feed tray 1 feed roller/paper feed tray 1 pick-up roller removing procedure.
Page 194: Paper Feed Tray 2 Vertical Transport Clutch (Cl3)
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.50 Paper feed tray 2 vertical transport clutch (CL3) 1. Remove the paper feed tray 2 paper feed assy. See the steps 1 to 5 of paper feed tray 2 feed roller/paper feed tray 2 pick-up roller removing procedure.
Page 195: Paper Feed Tray 2 Paper Feed Clutch (Cl2)
11. Other Field Service Ver. 1.0 Oct. 2007 11.3.51 Paper feed tray 2 paper feed clutch (CL2) 1. Remove the tray 2 paper feed assy. See the steps 1 to 5 of paper feed tray 2 feed roller/paper feed tray 2 pick-up roller removing procedure.
Page 196: Transfer Belt Retraction Clutch (Cl7)
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.53 Transfer belt retraction clutch (CL7) 1. Remove the fusing drive unit. See P.117 2. Disconnect the connector [2], remove three E-rings [1] and five screws [3], and remove the metal plate [4]. A02EF2C195DA 3.
Page 197: Tim. Roller Clutch (Cl6)
11. Other Field Service Ver. 1.0 Oct. 2007 3. Remove three screws [1] and the E- ring [2], and remove the developing clutch/K cover [3]. A02EF2C198DA 4. Disconnect the connector [1], and remove the developing clutch/K [2]. A02EF2C199DA 11.3.55 Tim. roller clutch (CL6) 1.
Page 198: Idc Registration Sensor/Mk (Idcs/Mk), Idc Registration Sensor/Yc (Idcs/Yc)
Field Service Ver. 1.0 Oct. 2007 11. Other 11.3.56 IDC registration sensor/MK (IDCS/MK), IDC registration sensor/YC (IDCS/YC) 1. Remove the transfer belt unit. See P.40 2. Remove the manual bypass tray unit. See P.111 3. Remove the shoulder screw [1]. A02EF2C201DA 4.
Page 199 11. Other Field Service Ver. 1.0 Oct. 2007 7. Disconnect three connectors [1], and remove the vertical transport unit [2]. A02EF2C204DA 8. Remove three screws [1], and remove the metal plate [2]. NOTE • Both end screws has a spacer. Remove the screws, being careful not to drop the spacers.
Page 200: 11.4 Cleaning Procedure
Field Service Ver. 1.0 Oct. 2007 11. Other 11.4 Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the ethanol isopropyl alcohol. 11.4.1 Transfer belt unit 1. Remove the transfer belt unit. See P.40 2. Using a cleaning pad, wipe the trans- fer belt [1].
Page 201 11. Other Field Service Ver. 1.0 Oct. 2007 11.4.3 Paper feed tray 1 feed roller, paper feed tray 1 pick-up roller, paper feed tray 1 separation roller 1. Remove the paper feed tray 1 paper feed assy. See the steps 1 to 4 of paper feed tray 1 feed roller/paper feed tray 1 pick-up roller removing procedure.
Page 202 Field Service Ver. 1.0 Oct. 2007 11. Other 11.4.4 Paper feed tray 2 feed roller, paper feed tray 2 pick-up roller, paper feed tray 1 separation roller 1. Remove the paper feed tray 2 paper feed assy. See the steps 1 to 5 of paper feed tray 2 feed roller / paper feed tray 2...
Page 203: Paper Feed Tray 2 Transport Roller
11. Other Field Service Ver. 1.0 Oct. 2007 11.4.5 Paper feed tray 2 transport roller 1. Open the vertical transport door. 2. Using a cleaning pad dampened with alcohol, wipe the tray 2 transport roller [1] clean of dirt. A02EF2C214DA 11.4.6 Manual bypass tray feed roller 1.
Page 204: Adjustment/Setting
Field Service Ver. 1.0 Oct. 2007 12. How to use the adjustment section Adjustment/Setting 12. How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks •...
Page 205: 13. Utility Mode
13. Utility Mode Field Service Ver. 1.0 Oct. 2007 13. Utility Mode 13.1 Control Panel A02EF3E019DA Name Description The machine’s current status is indicated by the color and lighting/flashing of the indicator. Flashing in blue: Printing normally LED line Lit in blue: Operable, printable Flashing in red: Warning Lit in red: Inoperable (Stopping operating) •...
Page 206: 13.2 Utility Mode Function Tree
Field Service Ver. 1.0 Oct. 2007 13. Utility Mode 13.2 Utility Mode function tree * The function tree is shown to comply with the format displayed on the screen. NOTE • Keys displayed on screens are different depending on the setting. •...
Page 207 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 Utility Mode Ref. page User Settings System Output Tray 1 to Bin 5 P.179 Settings Settings Assignment ** Tray 2 to Bin 6 Printer Basic PDL Setting P.179 Settings Settings Number of Copies P.179 OriginalDirection P.179...
Page 208 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode Utility Mode Ref. page System Network TCP/IP IPv6 IPv6 Setting P.187 Settings Settings Auto IPv6 Setting Global Address Prefix Length Gateway Address LinkLocal Address DNS Server ServerAutoObtain P.188 PriorityDNSServer Secondary DNS 1 Secondary DNS 2 IP Filtering IP Filter(Permit)
Page 209 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 Utility Mode Ref. page System Network HTTP Server IPP Auth. Auth. Method P.195 Settings Settings Setting User Name P.195 Password P.195 realm P.195 Accept IPP jobs P.195 Support Info. Print Job P.195 Valid Job Cancel Job...
Page 210 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode Utility Mode Ref. page System Network SNMP SNMP v3 ReadUser Auth-password P.200 Settings Settings Setting Settings Priv-password WriteUser Write User P.201 Settings Name Security Level P.201 Auth-password P.201 Priv-password Encrypt Algorithm P.201 Auth.
Page 211 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 Utility Mode Ref. page Admin. Security Security Prohibit Mode Setting P.208 Settings Settings Details Functions #of Auth Attempts Release Release Time SecurePrintAccess P.209 PrintDataCapture P.209 DeleteJobHistory P.209 Audit Log Audit Log Setting P.210 OverwriteAuditLog Delete Audit Log...
Page 212 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode Utility Mode Ref. page Admin. Expert Density Thick/Yellow P.222 Settings Adjustment Adjustment Thick/Magenta Thick/Cyan Thick/Black BlackImageDensity P.222 Stabilization Initialize+Stabi. P.222 StabilizationOnly P.223 ColorRegistration P.224 Test Pattern Gradation Pattern P.225 Halftone Pattern P.225 Banner Printing P.225...
Page 213: 13.3 Utility Mode Function Setting Procedure
13. Utility Mode Field Service Ver. 1.0 Oct. 2007 13.3 Utility Mode function setting procedure 13.3.1 Procedure Cancel key Display panel Menu/Select key A02EF3E019DA A. Job Operation 1. Make sure that the default screen (Ready to Print) is being displayed, and press the Menu/Select key on the control panel.
Page 214: 13.4 Meter Count
Field Service Ver. 1.0 Oct. 2007 13. Utility Mode 13.4 Meter Count • The function is not available if No. 60 is “Disabled”, or “Enabled” but the serial number is yet to be entered, as accessed through [Service Mode] → [System Settings] → [Soft- wareSWSetting].
Page 215 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 E. Annotation User Box Function/User • To print or delete the document saved in the Annotation User Box. 1. Select the box to be used. Setting/ 2. Enter the “password” of the box to be used. Procedure 3.
Page 216: 13.6 Settings In Paper Tray
Field Service Ver. 1.0 Oct. 2007 13. Utility Mode 13.6 Settings in Paper Tray • It sets the paper type of for each tray. A. Bypass Functions • To set the paper size and paper type for the paper loaded in the bypass. Setting/ <Paper Size>...
Page 217 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 E. Tray 4 Functions • To set the paper type of the paper loaded in tray 4. • The function is not available when the LCT is mounted. • Set wide paper size only when wide paper is to be used. Setting/ <Wide Paper Size>...
Page 218: 13.7 User Setting Function Setting Procedure
Field Service Ver. 1.0 Oct. 2007 13. Utility Mode 13.7 User setting function setting procedure 13.7.1 Print Reports Functions • To output the report or Demo Page concerning the print setting. • To check the setting concerning the printer. • The types of report available for output are as follows. Configuration : The list of printer setting will be output.
Page 219 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 (3) Counter Information/Paper Information • The total number of pages that have been printed is counted and displayed based on the description shown in the following table. <Counter information list> Types of count Contents Count timing •...
Page 220 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode (4) Coverage Information • Each coverage information is calculated and displayed based on the description shown in the following table. <Coverage information list> Coverage information Contents • Individual average dot coverage of four colors (YMCK) in the cur- rent toner cartridges is calculated on an A4 basis.
Page 221: Consumables
13. Utility Mode Field Service Ver. 1.0 Oct. 2007 (5) How to read consumable/periodic replacement parts (units) counter informa- tion. • The lower left part of the statistics page shows numerical values that represent consum- able/periodic replacement parts (units) counter information. The table below explains counter information that is provided by each numerical data.
Page 222 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode (2) Sleep Mode Setting Functions • To select whether or not to allow entry into the sleep mode. • “Restrict” will only be displayed when [Don’t go to Sleep] in Service Mode is set. Setting/ •...
Page 223 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 (3) Auto Tray Switch Functions • To set whether to automatically switch to another tray with same size paper when the paper feed tray runs out of paper during printing. • To switch the paper feed tray automatically. Setting/ •...
Page 224: Printer Settings
Field Service Ver. 1.0 Oct. 2007 13. Utility Mode (4) Shift Each Job • It will be displayed only when the optional finisher FS-519 is mounted. Functions • To set whether to offset each job when paper is printed using the finisher or job sep- arator.
Page 225 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 (4) Spool Setting Functions • To set whether to store the print data to HDD when receiving the next job during RIP process of the current job. Setting/ • The default setting is ON. Procedure “ON”...
Page 226 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode B. Paper Settings (1) Paper Tray Functions • To set the paper feed tray when not specified by the printer driver during PC printing. • To use when paper feed tray cannot be specified by the printer driver when printing from Windows DOS, etc.
Page 227 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 (6) Punch • The menu is available only when the optional finisher FS-519 and punch kit PK-515 is mounted. Functions • To select whether to make punch-holes or not when not specified by the printer driver during PC printing.
Page 228 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode (4) Pitch Functions • To set the number of lines per page for printing the text data. • To change the number of lines per page for printing the text data. Setting/ •...
Page 229 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 E. XPS Setting (1) Verify XPS Sign. Functions • Selects whether to verify digital signatures attached to XPS (XML Paper Specifica- tion) files when printing the files. • When digital signature verification is selected, files with invalid digital signatures are not printed.
Page 230: 13.8 System Settings Function Setting Procedure
Field Service Ver. 1.0 Oct. 2007 13. Utility Mode 13.8 System settings function setting procedure 13.8.1 System Settings A. Date/Time Settings Functions • To set the date/time and the time zone to start the clock. • To change settings concerning the date/time. •...
Page 231: Network Settings
13. Utility Mode Field Service Ver. 1.0 Oct. 2007 (2) Counter List • This function is not available if user authentication or account track is not to be imple- mented. Functions • To print the user counter and account track counter. •...
Page 232 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode (2) IP Setting Functions • To set whether to enter the IP address directly or to obtain it automatically. • To change the method for setting the IP address. Setting/ • The default setting is Auto Setting. Procedure Manual Input “Auto Setting”...
Page 233 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 (4) DNS Server Functions • To set whether or not to enable the auto obtaining of the DNS server address. • To set the priority/secondary DNS server. • To enter priority/secondary DNS server. Setting/ <Server Auto Obtain>...
Page 234 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode <IKE Setting> Functions • To make the settings that relate to IKE (Internet Key Exchange) protocol which is used for IPsec communication. • Settings can be made independently for four different sets (Group 1 to 4). Setting/ <Group>...
Page 235 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 <SA Setting> Functions • To make the settings that relate to IPsec SA (Security Association) which is used for IPsec communication. • Settings can be made independently for eight different sets (Group 1 to 8). Setting/ <Group Set Number>...
Page 236 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode <Peer> Functions • To register destinations used for IPsec communication. • Settings can be made independently for different ten sets (Group 1 to 10). Setting/ <Peer> Procedure • Among Group 1 to 10, select a group where settings are made. •...
Page 237 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 (9) DNS Domain Functions • To set whether or not to enable the auto obtaining for the DNS domain name. • To set the DNS default domain name. • To set the DNS search domain name. •...
Page 238 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode (2) NetWare Print NOTE • When the setting is changed, turn off the power switch and turn it on again more than 10 seconds after. Functions • To set whether to use the NetWare print mode. •...
Page 239 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 <Pserver: NDS Tree Name> Functions • To set the NDS tree name (name to login). • To set the NDS tree name. Setting/ • Enter the NDS tree name (up to 63 characters) using keys, and press the Procedure Menu/Select key.
Page 240 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode (3) IPP Setting Functions • To set whether to enable or disable IPP (Internet Printing Protocol) setting. Setting/ • The default setting is ON. Procedure “ON” (4) IPP Auth. Setting <Auth. Method> Functions •...
Page 241 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 (7) Printer Info. Functions • To set the printer information. • To set the printer information. Setting/ • Enter the printer name, printer location, and printer information using Procedure keys. D. SMB (1) Print Setting Functions •...
Page 242 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode <Auto Retrieval Set> Functions • To set whether or not to enable the auto obtaining of the WINS server address. • To acquire the WINS server address automatically. • To obtain the WINS server address from DHCP server. If there are more than on address settings, up to two can be acquired.
Page 243 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 <SSL Setting> • It will be displayed when certificate is issued from PageScope Web Connection. Functions • To set whether to use SSL when using Web Service function. Setting/ • The default setting is OFF. Procedure “OFF”...
Page 244 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode F. SNMP (1) SNMP Setting Functions • To set whether to use SNMP (Simple Network Management Protocol) or not. • To set the SNMP version to be used. • Not to use SNMP. •...
Page 245 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 <Discovery User> Functions • To set whether or not to enable the discovery authority user which is used for SNMP Setting/ • The default setting is ON. Procedure “ON” <Discovery User Name> Functions •...
Page 246 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode <Write User Settings: Write User Name> Functions • To set the name of the reading/writing authority user which is used for SNMP v3. Setting/ • Enter the write user name (up to 32 characters) using keys, and press the Procedure Menu/Select key.
Page 247 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 (5) TRAP Settings <TRAP Settings> Functions • To select whether to allow or restrict TRAP Settings of SNMP. Setting/ • The default setting is Allow. Procedure “Allow” Restrict <TRAP when Auth. Fails> Functions •...
Page 248 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode (2) Bonjour Name Functions • To set the bonjour name. • To set the name for identifying over the bonjour network. Setting/ • Enter the Bonjour name (up to 64 characters) using keys, and press the Procedure Menu/Select key.
Page 249 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 J. Detail Settings (1) Network Speed Functions • To set the network speed. • To set the specific network speed. Setting/ • The default setting is Auto Setting. Procedure “Auto Setting” 10Mbps HalfDuplex 10Mbps FullDuplex 100MbpsHalfDuplex...
Page 250: Printer Settings
Field Service Ver. 1.0 Oct. 2007 13. Utility Mode (4) PING Confirmation Functions • To set the TCP/IP network diagnosis by PING. • To check the condition of TCP/IP network. Setting/ <Input Host Name> Procedure • Enter a host name. <Address Input>...
Page 251 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 (2) Enable SSL • It will be displayed when certificate is issued from PageScope Web Connection. Functions • To set whether to encrypt access from other systems by SSL when using Page Scope Data Administrator.
Page 252: 13.9 Admin. Settings
Field Service Ver. 1.0 Oct. 2007 13. Utility Mode 13.9 Admin. Settings 13.9.1 Security Settings A. Admin. Password Functions • To set/change the administrator password. • To change the administrator password. Setting/ • Enter the administrator password on the on-screen keyboard. Procedure Current Password : Enter the current administrator password...
Page 253 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 (2) Prohibited Functions Functions • To set the function for prohibiting authentication operation in order to prevent the unauthorized access. • To use when setting the system to prohibit authentication failure when conducting authentication by password, etc.
Page 254 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode Setting/ • The default setting is Mode 1. Procedure “Mode 1” Mode 2 NOTE • [Mode 1] cannot be selected when the following setting is set to “ON.” [Admin. Settings] → [Security Settings] → [EnhancedSecurity] •...
Page 255 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 (6) Audit Log • It will be displayed when the following setting shows that switch No.42 is set to [01] at Hex assignment. [Service Mode] → [System Settings] → [SoftwareSWSettings] Functions •...
Page 256 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode NOTE • Setting the EnhancedSecurity “ON” will change the setting values for the follow- ing functions. Name of the function Default setting When EnhancedSecurity is ON Mode 2 (Cannot be changed) set to three times ProhibitFunctions Mode 1 *Can change times (from once to three times)
Page 257 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 E. HDD Settings • It will be displayed only when the optional hard disk (HD-508) is mounted. (1) Format HDD Functions • To conduct logical formatting of HDD. • To initialize HDD. NOTE •...
Page 258 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode (4) Overwrite HDD data • When the image becomes unnecessary, temporary data overwrite function will write meaningless data over all area where images are stored, and destroy the image data itself. The structure of image data will be destroyed so that in case HDD is stolen, the remain- ing data included in the image data will not leak.
Page 259 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 (6) Register HDD Lock PW Functions • To set the lock password for the hard disk. • To enter, change or delete the lock password for the hard disk. Setting/ 1. Enter the password (20 characters) using keys and press the Menu/ Procedure Select key.
Page 260: User Box Settings
Field Service Ver. 1.0 Oct. 2007 13. Utility Mode F. Driver Encryption Functions • To set whether to use the factory default encryption word or user-defined one as a common key that encrypts a password used for a print job. User-Defined : Sets an encryption word.
Page 261: Auth Device Setting
13. Utility Mode Field Service Ver. 1.0 Oct. 2007 (2) Encrypted PDF Box Functions • Specifies whether to delete encrypted PDF data stored in the box after a lapse of a predetermined period of time. Sets the time period for which encrypted PDF data can be stored. Setting/ •...
Page 262: Expert Adjustment
Field Service Ver. 1.0 Oct. 2007 13. Utility Mode C. Touch & Print Functions • Specifies whether to store jobs in the touch & print box when bio authentication is used. Setting/ <Touch&PrintUserBox> Procedure • The default setting is Yes. “Yes”...
Page 263 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 (2) Centering Functions • To vary the print start position in the main scan direction for each paper source. • The PH unit has been replaced. • A paper feed unit has been added. •...
Page 264 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode (3) Leading (Duplex) Functions • Makes an adjustment by changing the image write start position in the sub scan direction on the 2nd side of duplex printing for individual types of paper. •...
Page 265 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 (4) Centering (Duplex) Functions • To vary the print start position in the main scan direction for each paper source in the 2-sided mode. • To use when the optional automatic duplex unit AD-503 is set up. •...
Page 266 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode (5) Vertical Adjustment Functions • To synchronize the paper transport speed with the image writing speed. • The l adjustment becomes necessary. • The printed image distorts (stretched, shrunk). • When the printed image is stretched in the sub scan direction. •...
Page 267 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 B. Finisher Adjustment (1) Center Staple Pos See P.33 of the SD-505 service manual. (2) Half-Fold Pos. See P.30 of the SD-505 service manual. C. Density Adjustment (1) Thick Paper Image Density-Yellow, Magenta, Cyan, Black Functions •...
Page 268 Field Service Ver. 1.0 Oct. 2007 13. Utility Mode (2) Stabilization Only Functions • The image stabilization sequence is carried out without clearing the historical data of image stabilization control. • Use if an image problem persists even after [X-Rite Caribration] has been executed. •...
Page 269 13. Utility Mode Field Service Ver. 1.0 Oct. 2007 E. Color Registration (1) Color Registration Adjust (Yellow, Magenta, Cyan) Functions • To adjust color shift if there is any when comparing the original with printed image of the plain or thick paper. •...
Page 270: 13.10 Banner Printing
Field Service Ver. 1.0 Oct. 2007 13. Utility Mode F. Test Pattern (1) Gradation Pattern Functions • To produce a gradation pattern. • Used for checking gradation reproducibility. Setting/ • Select the color mode. Procedure “Cyan”, Magenta, Yellow, Black (2) Halftone Pattern Functions •...
Page 271: 14. Adjustment Item List
14. Adjustment item list Field Service Ver. 1.0 Oct. 2007 14. Adjustment item list Replacement part/Service job Adjustment/setting items Print Positioning: Leading Edge Printer Area ❍ Print Positioning: Side Edge Machine LD lightness balance adjust. adjustment Memory/ HDD R/W Check State Confir- HDD Format...
Page 272 Field Service Ver. 1.0 Oct. 2007 14. Adjustment item list • This table shows the adjustment items that are required when a part of the machine has been replaced. Priority order, if applicable, during the adjustment procedures is indicated by the corresponding number in the parentheses. ❍...
Page 273: 15. Service Mode
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.1 Service Mode function setting procedure NOTE • Ensure appropriate security for Service Mode function setting procedures. They should NEVER be shown to any unauthorized person not involved with service jobs.
Page 274 Field Service Ver. 1.0 Oct. 2007 15. Service Mode NOTE • Be sure to change the CE (Service) password from its default value. A. Exiting • Press the Cancel key. B. Changing the setting value in Service Mode functions • Enter the target value using keys.
Page 275: 15.2 Service Mode Function Tree
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.2 Service Mode function tree NOTE • Some of these functions can be set or checked only with the jig software. For details, see the function tree of the jig software. P.299 *1: It will be displayed only when the [Internet ISW Set] is set to “ON.”...
Page 276 Field Service Ver. 1.0 Oct. 2007 15. Service Mode Service Mode Ref. Page System Settings Inferior Cut Bypass P.245 Tray 1 Tray 2 Tray 3 Tray 4 CenterStaple Fold Staple Clear Counter Yield Counter P.246 Bypass Tray 1 Tray 2 Tray 3 Tray 4 Finisher...
Page 277 15. Service Mode Field Service Ver. 1.0 Oct. 2007 Service Mode Ref. Page MachineAdjust- Print Regist Loop Bypass P.259 ment Tray 1 Tray 2/3/4 LCT Duplex Color Reg. Yellow P.260 Magenta Cyan LD Adjust LD Rad delay Adj P.261 LD Light balance P.261 BypassTray Adjust P.262...
Page 278 Field Service Ver. 1.0 Oct. 2007 15. Service Mode Service Mode Ref. Page Internet ISW FTP Settings *1 DataRetrievalSet P.269 Proxy Connection P.269 Proxy Server P.269 ConnectionSetting P.270 Forward User ID P.270 AccessSet *1 Password P.270 P.270 File Name P.270 Download *1 P.271 Security Settings Admin.
Page 279 15. Service Mode Field Service Ver. 1.0 Oct. 2007 Service Mode Ref. Page CS Remote Server Settings RX Sever POP3 Server Enter IP address P.286 Care Enter FQDN POP3 Login Name P.286 POP3 Password P.286 POP3 Port Number P.286 RX Settings E-mail Setting P.287 AutoArrival...
Page 280: 15.3 System Settings
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.3 System Settings 15.3.1 Destination Functions • To make the various settings (language, paper size, fixed zoom ratios, etc.) accord- ing to the applicable marketing area. • Upon setup. Setting/ • Select the applicable marketing area and press the Menu/Select key to set the mar- Procedure keting area.
Page 281: Initialize
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.3.3 Initialize A. Data Clear Functions • To initialize the setting data. • To clears the setting data. For details on items to be cleared, see “Contents to be cleared by reset function.” See P.385 NOTE •...
Page 282: Image Controller
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.3.6 Image Controller A. Select Controller Functions • To set the type of the controller. • When setting up the controller. Setting/ • Select the controller to be used. Procedure “Controller 0” : The standard controller is used.
Page 283: Lct Size Setting
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.3.8 LCT Size Setting Functions • To set the paper size for the LCT. • Use to change the paper size for the LCT (PC-405). Setting/ • The default setting depends on the setting made for the applicable marketing area. Procedure 8 1/2x11 15.3.9...
Page 284 Field Service Ver. 1.0 Oct. 2007 15. Service Mode Setting/ 5. Input the user name and the password. Procedure User name: capture Password: sysadm 4037F3E539DA 6. Using the “ls” command, display the list of the file available for capture. 4037F3E540DA 7.
Page 285: Software Sw Setting
15. Service Mode Field Service Ver. 1.0 Oct. 2007 Setting/ 8. Using the “get” command, transfer the data for capture to PC. Procedure 4037F3E542DA 9. Finish the command prompt. NOTE • After receiving capture data, select [Admin. Settings] → [Security Settings] → [Security Details], and select [Restrict] for print data capture in order to delete the job data stored in the hard disk.
Page 286: Enter Setup Date
Field Service Ver. 1.0 Oct. 2007 15. Service Mode A. Setting items in the software switch setting (1) ACS mode control change Functions • To change the 1st image transfer roller pressure/retraction operation control in ACS mode. • When a user makes mainly monochrome prints, selecting 01 may allow avoiding the PC drum wear-out caused by unnecessary rotation of color imaging units.
Page 287: Option Setting
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.3.13 Option Setting A. HDD Installation Functions • To set when the hard disk is mounted. • Use when setting up the hard disk is mounted. Setting/ • The default settings are “Unset.” Procedure “Unset”...
Page 288: Iu Yield Setting
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.3.15 IU Yield Setting Functions • To set the life threshold for imaging units. • Use this setting when a gap appears between the actual life value of imaging unit and the life specification value due to the way * a machine is used.
Page 289: Status Led Setting
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.3.17 Status LED Setting A. Paper Remaining Functions • To set how to display main body statuses on the machine state LED (state display lamp, paper empty lamp). • Each of Type1 and Type2 has the following LED display forms. Machine State LED Setting Type1 Type2...
Page 290: Auth. Device Setting
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.3.19 Auth. Device Setting • It will not be displayed when [HDD Installation] is set to “Not Installed”. • It will be displayed only when the following setting shows that [General Settings] is set to “ON (MFP)”.
Page 291: 15.4 Clear Counter
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.4 Clear Counter 15.4.1 Yield Counter Functions • To clear the count of each counter. • When each of the maintenance parts is replaced. Setting/ • To clear the count of a counter, select the specific part and then select [Start] and Procedure press the Menu/Select key.
Page 292: Time Series Ser Call
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.4.6 Time Series Ser Call Functions • To display the trouble history in chronological order. • Use to clear the trouble history in chronological order. • Select [Start] and press the Menu/Select key. 15.4.7 Time series JAM Functions...
Page 293: 15.5 List Output
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.5 List Output 15.5.1 Management List Functions • To produce an output of a list of setting values, adjustment values, total counter val- ues, and others. • At the end of setup or when a malfunction occurs. Setting/ 1.
Page 294: 15.6 Machine Status
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.6 Machine Status A. HDD Format Functions • To format the hard disk. • The function proceeds in the order of physical format to logical format. • If the hard disk is yet to be formatted, the malfunction code “C-D010” will appear. Ignore this code and continue with the formatting procedure.
Page 295: 15.7 Test Mode
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.7 Test Mode • To check the image on the printer side by letting the machine produce various types of test pattern. It also tests the printing operation in running mode, as well as the halftone pattern function.
Page 296: Halftone Pattern
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.7.4 Halftone Pattern Functions • To produce a solid halftone pattern. • Used for checking uneven density and pitch noise. Pattern Cyan Density: 255 A02EF3C519DA Setting/ • Select the color mode. Procedure “Cyan”, Magenta, Yellow, Black •...
Page 297: 15.8 Machine Adjustment
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.8 Machine Adjustment 15.8.1 Fusing Temperature Functions • To adjust individually the temperature of the heating roller and the fusing pressure roller for each type of paper, thereby printing with varying fusing performance under changing environmental conditions.
Page 298: Fusing Speed
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.8.2 Fusing Speed Functions • To adjust the speed of the fusing drive motor so as to match the fusing speed with transport speed. • Brush effect or blurred image is evident as a result of changes in environmental con- ditions or degraded durability.
Page 299: Printer Area
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.8.3 Printer Area A. Leading Edge Adjustment Functions • To vary the print start position in the sub scan direction for each of different paper types in the manual bypass tray. (To adjust the timing where paper is sent out from the timing roller) •...
Page 300 Field Service Ver. 1.0 Oct. 2007 15. Service Mode B. Centering Functions • To vary the print start position in the main scan direction for each paper source. • The PH Unit has been replaced. • A paper feed unit has been added. •...
Page 301 15. Service Mode Field Service Ver. 1.0 Oct. 2007 C. Leading (Duplex) Functions • For individual types of paper, this function allows the adjustment of the image write start position in the sub scan direction on the 2nd side of duplex printing. •...
Page 302 Field Service Ver. 1.0 Oct. 2007 15. Service Mode D. Centering (Duplex) Functions • To vary the print start position in the main scan direction for each paper source in the 2-Sided mode. • The image on the backside of the 2-sided print deviates in the main scan direction. Adjustment Width A •Width A on the test pattern produced should...
Page 303 15. Service Mode Field Service Ver. 1.0 Oct. 2007 E. Vertical Adj. Functions • To synchronize the paper transport speed with the image writing speed. • Feed Direction Adjustment becomes necessary. • The printed image distorts (stretched, shrunk). • When the printed image is stretched in the sub scan direction. •...
Page 304: Printer Resist Loop
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.8.4 Printer Resist Loop Functions • To set the correction value of the paper loop length for each process speed of tray 1, tray 2 to tray 4 / LCT, bypass, and duplex. •...
Page 305: Color Registration Adjustment
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.8.5 Color Registration Adjustment A. Cyan, Magenta, Yellow Functions • To adjust color shift if there is any when comparing the original with printed image of the plain or thick paper. •...
Page 306: Ld Adjustment
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.8.6 LD adjustment A. LD delay adjust. Functions • Not used. Setting/ Procedure B. LD lightness balance adjust. Functions • This function adjusts the LD lightness balance between the two LDs to correct the dif- ference of LD lightness between the LDs.
Page 307: Bypass Tray Adjust
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.8.7 Bypass Tray Adjust Functions • To set the maximum width and the minimum width for the manual bypass paper size unit of the manual bypass guide. • Use when the manual bypass paper size unit of the manual bypass guide has been changed.
Page 308: 15.9 Process Adjustment
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.9 Process Adjustment 15.9.1 Dmax Density Functions • To adjust gradation, color, and image density to target reproduction levels by varying the maximum amount of toner sticking to paper through auxiliary manual fine-adjust- ment of gamma of each color after gradation adjust.
Page 309: Background Margin
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.9.3 Background Margin Functions • To adjust the highlight portion (fog level) to the target reproduction level by making an auxiliary manual fine-adjustment of γ of each color after gradation adjust. •...
Page 310: Stabilization
Field Service Ver. 1.0 Oct. 2007 15. Service Mode B. 2nd Transfer Functions • Adjust the 2nd image transfer output (ATVC) on the 1st page and the 2nd page for each paper type. • To use when the transfer failure at the trailing edge occurs. Adjustment •...
Page 311: Density Adjustment
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.9.6 Density Adjustment A. Thick Paper Density Adjustment Functions • To fine-adjust density of printed images of each color for thick paper and OHP trans- parencies. (Only black color adjustable for OHP transparencies) •...
Page 312: 15.10 Finisher
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.10 Finisher 15.10.1 CB-FN Adjust A. Center Staple Pos See P.33 of the SD-505 service manual. B. Half-Fold Pos. See P.30 of the SD-505 service manual. C. Punch Reg. Loop See P.68 of the FS-519/PK-515/OT-602 service manual. D.
Page 313: 15.11 Internet Isw
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.11 Internet ISW • By using this setting, the firmware stored in the server can be downloaded over internet for upgrading. • For details for upgrading the firmware, refer to “Firmware upgrade” in the Maintenance section.
Page 314: Ftp Settings
Field Service Ver. 1.0 Oct. 2007 15. Service Mode D. Proxy Auth. Functions • To set the login name or password when authentication is necessary for accessing the proxy server. • To use when authentication is necessary for accessing the proxy server. Setting/ <Auth.
Page 315: Forward Access Set
15. Service Mode Field Service Ver. 1.0 Oct. 2007 D. Connection Setting Functions • To set the port No. and the time for timeout when accessing the FTP server, and also to set whether or not to enable PASV mode. •...
Page 316: Download
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.11.5 Download Functions • Access the program server according to the Internet ISW setting, and download the firmware. • To use when updating the firmware via network. Setting/ 1. Select [Download]. Procedure 2.
Page 317: 15.12 Settings In The Enhanced Security
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.12 Settings in the Enhanced Security 15.12.1 Admin. Password Functions • To set and change the administrator password. • Use to change the administrator password. • Use this function when the administrator forget the administrator password because a new password can be set without entering the current administrator password with this.
Page 318: Admin. Auth Lock Rel
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.12.4 Admin. Auth Lock REL Functions • To release an access lock that is activated after an administrator password authenti- cation. • To release the access lock with service authority when an administrator password authentication fails and the access lock is activated.
Page 319: 15.13 Cs Remote Care
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.13 CS Remote Care 15.13.1 Outlines • CS Remote Care enables the machine and the computer at CS Remote Care center to exchange data through telephone line in order to control the machine. •...
Page 320 Field Service Ver. 1.0 Oct. 2007 15. Service Mode Procedure Step Using the telephone line modem Using E-mail Setting the date and time for CS Remote Care 1. Select [Service Mode] → [CS Remote Care] → [Detail Settings]. 2. Select [Date/TimeSettings]. 3.
Page 321 15. Service Mode Field Service Ver. 1.0 Oct. 2007 Procedure Step Using the telephone line modem Using E-mail Inputting the AT command for initializing the Setting the E-mail address 1. Select [Service Mode] → [CS Remote Care] modem 1. Select [Service Mode] → [CS Remote Care] →...
Page 322: Software Sw Setting For Cs Remote Care
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.13.3 Software SW setting for CS Remote Care NOTE • SW bits data are written into the NVRAM every time a change is made. In case you changed bit data by accident, be sure to restore the previous state. A.
Page 323 15. Service Mode Field Service Ver. 1.0 Oct. 2007 SW No. Functions Default SW 05 Modem redial interval 4 to 7 Reservation — — SW 06 Modem redial times Reservation — — SW 07 Redial for response time out Do not redial Redial 1 to 7 Reserved —...
Page 324 Field Service Ver. 1.0 Oct. 2007 15. Service Mode SW No. Functions Default SW 12 Timer 2 Dial request completed → CONNECT reception SW 13 0 to 7 Reservation — — SW 14 Timer 4 Line connection → Start request telegram delivery SW 15 Timer 5...
Page 325 15. Service Mode Field Service Ver. 1.0 Oct. 2007 *1: Baud rate Mode 01-7 01-6 01-5 01-4 9600 bps 19200 bps “38400 bps” *2: Modem redial interval Mode 05-3 05-2 05-1 05-0 1 minute 2 minutes “3 minutes” 4 minutes 5 minutes 6 minutes 7 minutes...
Page 326 Field Service Ver. 1.0 Oct. 2007 15. Service Mode *5: Retransmission times on e-mail delivery error Mode 09-6 09-5 09-4 09-3 09-2 09-1 09-0 0 to 9 times 000 0000 to 000 1001 “10 times” 11 to 99 times 000 1011 to 110 0011 *6: Timer 1 (RING reception →...
Page 327: Setup Confirmation
15. Service Mode Field Service Ver. 1.0 Oct. 2007 15.13.4 Setup confirmation • Follow the steps below to make sure that CS Remote Care has been properly set 1. Call the Service Mode to the screen. 2. Select [CS Remote Care]. 3.
Page 328: Calling The Center From The Administrator
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.13.6 Calling the center from the administrator • When the CS Remote Care setup is complete, the administrator can call the CS Remote Care center. 1. Select [System Settings] → [System Connection]. 2.
Page 329 15. Service Mode Field Service Ver. 1.0 Oct. 2007 C. Detail Settings (1) Basic Settings Functions • Execute the primary setting. • Use to change the set contents. • Use to register the machine to the CS Remote Care center. 1.
Page 330 Field Service Ver. 1.0 Oct. 2007 15. Service Mode (2) Date/Time Settings Functions • To set the data and time-of-day. • Use to set or change the date and time-of-day. 1. Select [Service Mode] → [CS Remote Care]. Setting/ Procedure 2.
Page 331 15. Service Mode Field Service Ver. 1.0 Oct. 2007 (7) AT command Functions • To set the command to be issued at the time of modem initialization. • This setting is available only when [Modem] is selected for the system setting. •...
Page 332 Field Service Ver. 1.0 Oct. 2007 15. Service Mode (2) RX Settings <E-mail Setting> Functions • To set the e-mail address used for the CS Remote Care. • To set the e-mail address. Setting/ • The default setting is No. Procedure •...
Page 333 15. Service Mode Field Service Ver. 1.0 Oct. 2007 <SMTP Port Number> Functions • To set the SMTP port number for transmission used for the CS Remote Care. • To set the Port Number of the SMTP Server. Setting/ • The default setting is 00025. Procedure “00025”...
Page 334: List Of The Cs Remote Care Error Code
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.13.9 List of the CS Remote Care error code A. When connecting by modem Error code Error Solution 0001 The line is busy (Busy detection) • Transmit again manually. 0002 Failure of the Modem default setting at transmit- •...
Page 335 15. Service Mode Field Service Ver. 1.0 Oct. 2007 Error code Error Solution 001A Device ID inconsistency • Check device ID setting of the (Device ID of the host is not identical with the one main body side. of start request telegram.) •...
Page 336 Field Service Ver. 1.0 Oct. 2007 15. Service Mode B. When connecting by e-mails Error code Error Solution • Check the SMTP server on 0001 Connection timeout during transmission User side. Transmission error • Check the SMTP server on 0### ***: SMTP responding code (hexadecimal) User side.
Page 337 15. Service Mode Field Service Ver. 1.0 Oct. 2007 Error code Error Solution • Check the POP3 server 3008 POP3_DELETE_FAIL_ERR environment on user’s side. • Check the POP3 server envi- 3009 POP3_MAILBOX_FULL ronment on user’s side. Not ready • Tried to transmit or receive an e-mail when the •...
Page 338: 15.13.10 Troubleshooting For Cs Remote Care
Field Service Ver. 1.0 Oct. 2007 15. Service Mode 15.13.10 Troubleshooting for CS Remote Care If communication is not done properly, check the condition by following the procedures shown below. 1. Shift the screen in the order of [Service Mode] → [CS Remote Care] → [Detail Set- tings].
Page 339: 16. Jig Software
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.1 Construction of the jig software A02EF3C025DA Name Description Remark • Starts the external panel controller for adjust- Commercially available Notebook PC ment. product Jig software *1 • Allows settings, adjustments, and checks to Supplied from KMBT (External Panel Controller) be made for the printer using a PC.
Page 340: Connecting The Equipment Cables
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.1.1 Connecting the equipment cables 1. Connect the PC to the printer with a network cable. NOTE • The network cable must be a straight-through cable. A02EF2C228DA A02EF2C229DA 16.1.2 Starting the PC and the printer NOTE: •...
Page 341 16. Jig Software Field Service Ver. 1.0 Oct. 2007 15. Check that the computer’s IP address and subnet mask are set as follow: IP address: 192.168.1.100 Subnet mask: 255.255.255.0 16. Turn ON the power switch of the printer and start External Panel Controller on the PC. NOTE: •...
Page 342: Jig Software Disconnection Procedures
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.1.3 Jig software disconnection procedures • After the jig software (external panel controller) has been used, the external application mode must be canceled (by setting HEX Assignment of software SW “62” to “00”). •...
Page 343: 16.2 Calling The Service Mode To Screen
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.2 Calling the Service Mode to screen NOTE • Given in the following are only those adjustments that are made using the external panel controller. • Ensure appropriate security for Service Mode setting procedures. They should never be known to any unauthorized person not involved with service jobs.
Page 344 Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.3 Service Mode function tree *1: Functions to be set and checked only with the jig software *2: It will be displayed only when the optional finisher (FS-519) is mounted. *3: It will be displayed only when the [Internet ISW Set] is set to “ON.” Service Mode Ref.
Page 345 16. Jig Software Field Service Ver. 1.0 Oct. 2007 Service Mode Ref. Page System 1 *29 IU Life Setting *37 P.342 Change Warm Up Time P.343 Machine State LED Setting *38 P.343 System 2 *29 HDD *39 P.344 Image Controller Setting *40 P.344 Consumable Life Reminder *1 P.344...
Page 346 Field Service Ver. 1.0 Oct. 2007 16. Jig Software Service Mode Ref. Page Test Mode Gradation Pattern *55 P.369 Halftone Pattern P.370 Lattice Pattern *1 P.370 Solid Pattern *1 P.371 Color Sample *1 P.371 8 Color Solid Pattern *1 P.372 CMM Pattern *1 P.372 Running Mode...
Page 347 16. Jig Software Field Service Ver. 1.0 Oct. 2007 Initialize+Stabi. [DensityAdjustment] → [Thick/Yellow] [DensityAdjustment] → [Thick/Magenta] [DensityAdjustment] → [Thick/Cyan] [DensityAdjustment] → [Thick/Black] Replenish Toner [DensityAdjustment] → [BlackImageDensity] Bias Choice System Settings Destination Enter Serial No. Don’t go to Sleep Foolscap Size Enter Setup Date Initialize Inferior Cut...
Page 348: 16.4 Date/Time Input Mode
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.4 Date/Time Input mode • This mode is used to set time-of-day and date. 16.4.1 Date & Time Setting mode screen A00JF3E537DA A. Date & Time Setting mode setting procedure 1. Call the Service Mode to the screen. 2.
Page 349: 16.5 Machine
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.5 Machine 16.5.1 Fusing Temperature Functions • To adjust individually the temperature of the heating roller and the fusing pressure roller for each type of paper, thereby printing with varying fusing performance under changing environmental conditions.
Page 350: Fusing Transport Speed
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.5.2 Fusing Transport Speed Functions • To adjust the speed of the fusing drive motor so as to match the fusing speed with transport speed. • Brush effect or blurred image is evident as a result of changes in environmental con- ditions or degraded durability.
Page 351: Printer Area
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.5.3 Printer Area A. Leading Edge Adjustment Functions • To vary the print start position in the sub scan direction for each of different paper types in the manual bypass tray. (To adjust the timing where paper is sent out from the timing roller) •...
Page 352 Field Service Ver. 1.0 Oct. 2007 16. Jig Software B. Centering Functions • To vary the print start position in the main scan direction for each paper source. • The PH Unit has been replaced. • A paper feed unit has been added. •...
Page 353 16. Jig Software Field Service Ver. 1.0 Oct. 2007 C. Leading Edge Adj. (Duplex Side 2) Functions • For individual types of paper, this function allows the adjustment of the image write start position in the sub scan direction on the 2nd side of duplex printing. •...
Page 354 Field Service Ver. 1.0 Oct. 2007 16. Jig Software D. Centering (Duplex 2nd Side) Functions • To vary the print start position in the main scan direction for each paper source in the 2-Sided mode. • The image on the backside of the 2-sided print deviates in the main scan direction. Adjustment Width A •Width A on the test pattern produced should...
Page 355 16. Jig Software Field Service Ver. 1.0 Oct. 2007 E. Paper Feed Direction Adj. Functions • To synchronize the paper transport speed with the image writing speed. • Feed Direction Adjustment becomes necessary. • The printed image distorts (stretched, shrunk). •...
Page 356: Printer Resist Loop
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.5.4 Printer Resist Loop Functions • To set the correction value of the paper loop length for each process speed of tray 1, tray 2 to tray 4 / LCT, bypass, and duplex. •...
Page 357: Color Registration Adjustment
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.5.5 Color Registration Adjustment A. Cyan, Magenta, Yellow Functions • To adjust color shift if there is any when comparing the original with printed image of the plain or thick paper. •...
Page 358: Exhaust Fan Stop Delay
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.5.6 Exhaust Fan Stop Delay Functions • To set the period of time before the exhaust fan motor stops. • At the completion of a print job/image stabilization or at jam/malfunction, the fan motor rotating at full speed comes to a stop.
Page 359 16. Jig Software Field Service Ver. 1.0 Oct. 2007 B. LD lightness balance adjust. Functions • This function adjusts the LD lightness balance between the two LDs to correct the dif- ference of LD lightness between the LDs. • This setting is made after the PH unit or the service EEPROM board is replaced. •...
Page 360: Manual Bypass Tray Adjustment
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.5.8 Manual Bypass Tray Adjustment Functions • To set the maximum width and the minimum width for the manual bypass paper size unit of the manual bypass guide. • Use when the manual bypass paper size unit of the manual bypass guide has been changed.
Page 361: 16.7 Imaging Process Adjustment
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.7 Imaging Process Adjustment 16.7.1 X-Rite Caribration NOTE • When customer needs high-quality color printing, performing calibration with X- Rite is recommended. • It will not be displayed when the following setting is set to “ON”. →...
Page 362: Tcr Level Setting
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.7.3 TCR Level Setting Functions • To adjust the T/C control level when an abnormal image density occurs as a result of a change in the amount of charge of toner and carrier due to an environmental change.
Page 363: Transfer Output Fine Adjustment
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.7.5 Transfer Output Fine Adjustment A. Primary transfer adj. Functions • Adjust the output value for the 1st image transfer voltage. • To use when white spots appeared. Adjustment • The default setting is 0. Range -8 to +7 (step: 1) Adjustment...
Page 364: Stabilizer
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.7.6 Stabilizer A. Stabilization Only Functions • The image stabilization sequence is carried out without clearing the historical data of image stabilization control. • Use if an image problem persists even after gradation adjustment has been exe- cuted.
Page 365: Tcr Toner Supply
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.7.8 TCR Toner Supply Functions • To adjust the set T/C level by replenishing an auxiliary supply of toner when a low ID occurs due to a lowered T/C after large numbers of prints have been made of origi- nals having a high image density.
Page 366: 16.8 Cs Remote Care
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.8 CS Remote Care 16.8.1 Outlines • CS Remote Care enables the machine and the computer at CS Remote Care center to exchange data through telephone line in order to control the machine. •...
Page 367 16. Jig Software Field Service Ver. 1.0 Oct. 2007 Procedure Step Using the telephone line modem Using E-mail Setting the date and time for CS Remote Care 1. Select [Service Mode] → [CS Remote Care], and click [Detail Setting]. 2. Click [Date & Time Setting]. 3.
Page 368 Field Service Ver. 1.0 Oct. 2007 16. Jig Software Procedure Step Using the telephone line modem Using E-mail Inputting the AT command for initializing the Setting the E-mail address 1. Select [Service Mode] → [CS Remote Care], modem 1. Select [Service Mode] → [CS Remote Care] and click [Server Set].
Page 369: Software Sw Setting For Cs Remote Care
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.8.3 Software SW setting for CS Remote Care NOTE • SW bits data are written into the NVRAM every time a change is made. In case you changed bit data by accident, be sure to restore the previous state. A.
Page 370 Field Service Ver. 1.0 Oct. 2007 16. Jig Software SW No. Functions Default SW 05 Modem redial interval 4 to 7 Reservation — — SW 06 Modem redial times Reservation — — SW 07 Redial for response time out Do not redial Redial 1 to 7 Reserved —...
Page 371 16. Jig Software Field Service Ver. 1.0 Oct. 2007 SW No. Functions Default SW 12 Timer 2 Dial request completed → CONNECT reception SW 13 0 to 7 Reservation — — SW 14 Timer 4 Line connection → Start request telegram delivery SW 15 Timer 5...
Page 372 Field Service Ver. 1.0 Oct. 2007 16. Jig Software *1: Baud rate Mode 01-7 01-6 01-5 01-4 9600 bps 19200 bps “38400 bps” *2: Modem redial interval Mode 05-3 05-2 05-1 05-0 1 minute 2 minutes “3 minutes” 4 minutes 5 minutes 6 minutes 7 minutes...
Page 373 16. Jig Software Field Service Ver. 1.0 Oct. 2007 *5: Retransmission times on e-mail delivery error Mode 09-6 09-5 09-4 09-3 09-2 09-1 09-0 0 to 9 times 000 0000 to 000 1001 “10 times” 11 to 99 times 000 1011 to 110 0011 *6: Timer 1 (RING reception →...
Page 374: Setup Confirmation
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.8.4 Setup confirmation • Follow the steps below to make sure that CS Remote Care has been properly set 1. Call the Service Mode to the screen. 2. Click [CS Remote Care]. 3.
Page 375: Calling The Center From The Administrator
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.8.6 Calling the center from the administrator • When the CS Remote Care setup is complete, the administrator can call the CS Remote Care center. 1. Select [Admin. Settings], and click [System Connection]. 2.
Page 376 Field Service Ver. 1.0 Oct. 2007 16. Jig Software C. Detail Setting (1) Basic Setting Functions • Execute the primary setting. • Use to change the set contents. • Use to register the machine to the CS Remote Care center. Setting/ 1.
Page 377 16. Jig Software Field Service Ver. 1.0 Oct. 2007 (2) Date & Time Setting Functions • To set the data and time-of-day. • Use to set or change the date and time-of-day. Setting/ 1. Call the Service Mode to the screen. Procedure 2.
Page 378 Field Service Ver. 1.0 Oct. 2007 16. Jig Software D. AT Command Functions • To set the command to be issued at the time of modem initialization. • This setting is available only when [Modem] is selected for the system setting. •...
Page 379 16. Jig Software Field Service Ver. 1.0 Oct. 2007 (2) Receive <E-mail Address> Functions • To set the e-mail address used for the CS Remote Care. • To set the e-mail address. Setting/ • The default setting is No. Procedure •...
Page 380 Field Service Ver. 1.0 Oct. 2007 16. Jig Software <SMTP port number> Functions • To set the SMTP port number for transmission used for the CS Remote Care. • To set the Port Number of the SMTP Server. Setting/ • The default setting is 25. Procedure “25”...
Page 381: List Of The Cs Remote Care Error Code
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.8.9 List of the CS Remote Care error code A. When connecting by modem Error code Error Solution 0001 The line is busy (Busy detection) • Transmit again manually. 0002 Failure of the Modem default setting at transmit- •...
Page 382 Field Service Ver. 1.0 Oct. 2007 16. Jig Software Error code Error Solution 001A Device ID inconsistency • Check device ID setting of the (Device ID of the host is not identical with the one main body side. of start request telegram.) •...
Page 383 16. Jig Software Field Service Ver. 1.0 Oct. 2007 B. When connecting by e-mails Error code Error Solution • Check the SMTP server on 0001 Connection timeout during transmission User side. Transmission error • Check the SMTP server on 0### ***: SMTP responding code (hexadecimal) User side.
Page 384: Troubleshooting For Cs Remote Care
Field Service Ver. 1.0 Oct. 2007 16. Jig Software Error code Error Solution • Check the POP3 server 3008 POP3_DELETE_FAIL_ERR environment on user’s side. • Check the POP3 server envi- 3009 POP3_MAILBOX_FULL ronment on user’s side. Not ready • Tried to transmit or receive an e-mail when the •...
Page 385: System 1
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.9 System 1 16.9.1 Marketing Area Functions • To make the various settings (language, paper size, fixed zoom ratios, etc.) according to the applicable marketing area. • Upon setup. Setting/ <Marketing Area> Procedure •...
Page 386: Foolscap Size Setting
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.9.4 Foolscap Size Setting Functions • To set the size for foolscap paper. • Upon setup. • To change the size for foolscap paper. Setting/ • Select the size from among the following five. Procedure 220 x 330 mm x 13...
Page 387: Trouble Isolation
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.9.7 Trouble Isolation Functions • Individual units and options have a set or unset setting for the trouble isolation func- tion. • When a problem occurs, this function enables the continuous use of the units that are not affected by separately controlling them and isolating other units that have a prob- lem.
Page 388: Change Warm Up Time
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.9.9 Change Warm Up Time Functions • To change the warm up time. • With the warm-up time set to mode 1, if monochrome printing is made immediately after a warm-up cycle and a paper curl problem occurs, change the setting to mode2. •...
Page 389: System 2
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.10 System 2 16.10.1 Functions • To configure the printer as necessary when a hard disk to mounted. • Use when the hard disk is mounted. Setting/ • The default settings are “Not Installed.” Procedure Installed “Not Installed”...
Page 390: Unit Change
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.10.4 Unit Change Functions • To select who is to replace a unit. • When the unit life arrives, the warning display is intended for the specific person who is going to replace the unit. When “User”...
Page 391: Lct Paper Size Setting
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.10.6 LCT Paper Size Setting Functions • To set the paper size for the LCT. • Use to change the paper size for the LCT (PC-405). Setting/ • The default setting depends on the setting made for the applicable marketing area. Procedure x 11...
Page 392: Data Capture
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.10.7 Data Capture Functions • When an error occurs, it acquires the print job data in order to analyze the cause of the error. • When an error occurs, this will be used to analyze the cause of the error according to the print job data.
Page 393 16. Jig Software Field Service Ver. 1.0 Oct. 2007 Setting/ 6. Using the “ls” command, display the list of the file available for capture. Procedure 4037F3E540DA 7. Using the “binary” command, set the File transfer mode to the binary transfer. 4037F3E541DA...
Page 394 Field Service Ver. 1.0 Oct. 2007 16. Jig Software Setting/ 8. Using the “get” command, transfer the data for capture to PC. Procedure 4037F3E542DA 9. Finish the command prompt. NOTE • After receiving capture data, select [Admin. Settings] → [Security Settings] → [Security Details], and select [Restrict] for print data capture in order to delete the job data stored in the hard disk.
Page 395: 16.11 Counter
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.11 Counter • The counter displays the counts of various counters to allow the technical representative to check or set as necessary. 16.11.1 Procedure 1. Click [Counter] to show the counter menu. 2.
Page 396: Jam
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.11.3 Functions • To check the number of misfeeds that have occurred at different locations in the machine. • To clear the count of each counter. • To check the number of paper misfeeds that have occurred. Setting/ •...
Page 397: Service Total
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.11.7 Service Total A. Total Functions • To display the count value for the service total counter. • Use to check the total No. of printed pages including the ones printed by the Service Mode.
Page 398: 16.12 List Output
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.12 List Output 16.12.1 Machine Management List Functions • To produce an output of a list of setting values, adjustment values, total counter val- ues, and others. • At the end of setup or when a malfunction occurs. Setting/ •...
Page 399: 16.13 State Confirmation
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.13 State Confirmation 16.13.1 Sensor Check Functions • To display the states of the input ports of sensors and switches when the machine remains stationary. • Used for troubleshooting when a malfunction or a misfeed occurs. Setting/ •...
Page 400: Sensor Check Screens
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.13.2 Sensor check screens • These are only typical screens which may be different from what are shown on each indi- vidual machine. A. Sensor monitor (1) Sensor monitor 1, 2 A02EF3E013DA...
Page 401 16. Jig Software Field Service Ver. 1.0 Oct. 2007 (2) Sensor monitor 3, 4 A02EF3E014DA...
Page 402 Field Service Ver. 1.0 Oct. 2007 16. Jig Software (3) Sensor monitor 5, 6 A02EF3E015DA...
Page 403 16. Jig Software Field Service Ver. 1.0 Oct. 2007 (4) Sensor monitor 7 A02EF3E016DA...
Page 404: Sensor Check List
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.13.3 Sensor check list A. Sensor monitor (1) Sensor monitor 1 Operation characteris- tics/panel display Symbol Panel display Part/signal name Paper feed tray 1 device detection Out of Device detection In position sensor position Paper not...
Page 405 16. Jig Software Field Service Ver. 1.0 Oct. 2007 Operation characteris- tics/panel display Symbol Panel display Part/signal name PS18 Multi FD size 1 Manual multi FD size sensor/1 PS19 Multi FD size 2 Manual multi FD size sensor/2 PS20 Multi FD size 3 Manual multi FD size sensor/3 Lift-Up Position Paper not...
Page 406 Field Service Ver. 1.0 Oct. 2007 16. Jig Software (2) Sensor monitor 2 Operation characteris- tics/panel display Symbol Panel display Part/signal name Lift-Up Upper See P.23 of the PC-405 service manual. PS13 Lift-Up Lower PS12 Shift Tray Home PS11 Shift Tray Stop Paper feed Vertical Transport Paper empty...
Page 407 16. Jig Software Field Service Ver. 1.0 Oct. 2007 (3) Sensor monitor 3 Operation characteristics/ Symbol Panel display Part/signal name panel display Carrying Paper Passage See P.63 of the FS-519/PK-515/OT-602 service manual. Middle Paper Passage Home1 (CD-Align) Home2 (CD-Align) Elevate Tray Raised/ Lowered Shutter Front Cover...
Page 408 Field Service Ver. 1.0 Oct. 2007 16. Jig Software (4) Sensor monitor 4 Operation characteris- tics/panel display Symbol Panel display Part/Signal name PS20 Saddle exit See P.27 of the SD-505 service manual. PS22 Folding R home Middle guide PS24 Saddle guide —...
Page 409: Level History1
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.13.4 Table Number Functions • When IDC is detected, for plain paper, Thick 1, Thick, and Black, the machine inde- pendently displays each Vg/Vdc output value that is calculated based on the density (toner amount stuck on the belt) of the test pattern created on the transfer belt.
Page 410: Ccd Check
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.13.8 CCD Check Functions • To display the D/A value of CCD clamp/gain for R, G, and B. • Used for troubleshooting for the CCD sensor. Setting/ • Use the following guidelines on the correct range of values. Procedure CLAMP: The difference between the max.
Page 411 16. Jig Software Field Service Ver. 1.0 Oct. 2007 C. JPEG check • This function is available only when the optional scan accelerator kit (SA-501) is mounted. Functions • Not used. Adjustment Procedure D. Memory Bus Check Functions • To check to see if image data is correctly transferred from scanner to memory, and from memory to printer.
Page 412: 16.13.10 Memory/Hdd State
Field Service Ver. 1.0 Oct. 2007 16. Jig Software G. HDD R/W Check Functions • To check to see if the hard disk is connected properly, and if read/write operation of the hard disk is correctly performed. • When the hard disk is mounted. Adjustment 1.
Page 413: 16.13.11 Color Regist
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.13.11 Color Regist Functions • To check each of C, M, and Y for color shift amount. • The data is updated after a color shift correction has been made or color shift adjust- ment has been completed.
Page 414: 16.14 Test Mode
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.14 Test Mode • To check the image on the printer side by letting the machine produce various types of test pattern. It also tests the printing operation in running mode. •...
Page 415: Halftone Pattern
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.14.3 Halftone Pattern Functions • To produce a solid halftone pattern. • Used for checking uneven density and pitch noise. Pattern SINGLE HYPER Gradation Cyan Density: 255 A02EF3C519DA Setting/ • # of Print (“1” to 999) Procedure •...
Page 416: Solid Pattern
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.14.5 Solid Pattern Functions • To produce each of the C, M, Y, and K solid patterns. • Used for checking reproducibility of image density. Pattern SINGLE HYPER Gradation Density: 255 A02EF3C512DA Setting/ •...
Page 417: Color Solid Pattern
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.14.7 8 Color Solid Pattern Functions • To produce an 8-color solid pattern. • Used for checking color reproducibility and uneven density of each color. Pattern SINGLE HYPER Gradation Density: 255 A02EF3C514DA Setting/ •...
Page 418: 16.15 Finisher
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.15 Finisher 16.15.1 CB-FN adjustment A. Fold&Staple Pos. Adjustment See P.30 of the FS-519/PK-515/OT-602 service manual. B. Finisher Check See P.64 of the FS-519/PK-515/OT-602 service manual. C. Punch Regist Loop Size See P.68 of the FS-519/PK-515/OT-602 service manual.
Page 419: 16.16 Internet Isw
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.16 Internet ISW • By using this setting, the firmware stored in the server can be downloaded over internet for upgrading. • For details for upgrading the firmware, refer to “Firmware upgrade” in the Maintenance section.
Page 420: Ftp Setting
Field Service Ver. 1.0 Oct. 2007 16. Jig Software C. Proxy Server Functions • To set the address and the port number for the proxy server. • To use when accessing the server via proxy server. Setting/ <Server Address> Procedure •...
Page 421: Forwarding Access Setting
16. Jig Software Field Service Ver. 1.0 Oct. 2007 C. Proxy Server Functions • To set the address and the port No. of the proxy server. • To use when accessing the server via proxy server. Setting/ <Server Address> Procedure •...
Page 422: Download
Field Service Ver. 1.0 Oct. 2007 16. Jig Software C. URL Functions • To register the address and directory of the program server where the firmware is to be stored in URL. Setting/ 1. Select [URL]. Procedure 2. Enter the URL (up to 256 one-byte characters) on the on-screen keyboard. NOTE •...
Page 423: 16.17 Enhanced Security Function Setting Procedure
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.17 Enhanced Security function setting procedure 16.17.1 Procedure 1. Call the Service Mode to the screen. 2. Click the following keys in this order. → → Stop Clear 3. Enhanced Security menu will appear. A02EF3E017DA 16.17.2 Exiting...
Page 424: Ce Password
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.17.4 CE Password Functions • To set and change the CE password. • Use to change the CE password. Setting/ • Enter the CE password (8 digits) on the on-screen keyboard. Procedure •...
Page 425: Iu Life Stop Setting
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.17.7 IU Life Stop Setting Functions • To select whether or not to stop a print cycle when the IU reaches its service life. • Use to select not to stop the print cycle when the IU reaches its service life. Setting/ The default setting is Stop.
Page 426: 16.17.10 Administrator Unlocking
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.17.10 Administrator unlocking Functions • To release an access lock that is activated after an administrator password authenti- cation. • To release the access lock with service authority when an administrator password authentication fails and the access lock is activated.
Page 427: Procedure
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.18 Billing Setting function setting procedure 16.18.1 Procedure 1. Call the Service Mode to the screen. 2. Click the following keys in this order. → Stop 3. Billing Setting menu will appear. A02EF3E018DA 16.18.2 Exiting...
Page 428: Counter Setting
Field Service Ver. 1.0 Oct. 2007 16. Jig Software 16.18.4 Counter Setting Functions • To set the counting method for the total counter, size counter and long length paper counter. • To set the size regarded as the large size (2 counts.) •...
Page 429: Management Function Choice
16. Jig Software Field Service Ver. 1.0 Oct. 2007 16.18.5 Management Function Choice • To set whether or not the Management Device (Data controller) is to be mounted. NOTE • It will not be displayed when the following setting is set to “ON”. →...
Page 430: 17. Procedure For Resetting
Field Service Ver. 1.0 Oct. 2007 17. Procedure for resetting 17. Procedure for resetting 17.1 Trouble resetting Functions • If the all troubles occur and the status would not be cleared by turning power switch OFF and ON again, or opening and closing the front door, clear the status of the machine.
Page 431: 18. Mechanical Adjustment
18. Mechanical adjustment Field Service Ver. 1.0 Oct. 2007 18. Mechanical adjustment 18.1 Mechanical adjustment of the paper feed section 18.1.1 Skew adjustment of the tray 1, 2 This adjustment must be made in the following case: • To reduce paper skew that cannot be corrected by the registration loop adjust- ment when the tray 1 or 2 is within the specifications.
Page 432: Centering Adjustment Of The Tray 1, 2
Field Service Ver. 1.0 Oct. 2007 18. Mechanical adjustment 18.1.2 Centering adjustment of the tray 1, 2 This adjustment must be made in the following case: • When an image printed on a print is displaced from the correct position with the use of the tray1/2.
Page 433: Adjustment Of The Manual Bypass Tray Paper Size Unit
18. Mechanical adjustment Field Service Ver. 1.0 Oct. 2007 18.1.3 Adjustment of the manual bypass tray paper size unit This adjustment must be made in the following case: • The bypass paper size unit has been removed. 1. Align the match mark [1] on the bypass guide rack gear with the groove on the gear rim at two places and install two bypass guide rack...
Page 434: Skew Adjustment
Field Service Ver. 1.0 Oct. 2007 18. Mechanical adjustment 18.2 PH unit mechanical adjustment 18.2.1 Skew adjustment This adjustment must be made in the following case: • When PH unit is replaced. 1. Turn ON the power switch. 2. Select [Service Mode] → [Test Mode] →...
Page 435 18. Mechanical adjustment Field Service Ver. 1.0 Oct. 2007 • If either value is out of the specifica- tion, follow the procedures shown below to adjust it to satisfy the specifi- cation. • If the value of all color, C, M, Y satisfy the specification, proceed to step 10.
Page 436: Troubleshooting
Field Service Ver. 1.0 Oct. 2007 19. Jam display Troubleshooting 19. Jam display 19.1 Misfeed display • When a paper misfeed occurs, the LED line lights up red steadily and the misfeed mes- sage is displayed on the control panel of the machine. LED line is lit up steadily red Paper misfeed code will be displayed A02EF4E008DA...
Page 437: Misfeed Display Resetting Procedure
19. Jam display Field Service Ver. 1.0 Oct. 2007 *1: JAM code is displayed at [Paper Jam History] under [Counter] available from Service Mode. It is also described in the paper jam history of the machine management list. Regarding jam at paper exit options, jam codes are available by selecting [Service Mode] →...
Page 438: 19.2 Sensor Layout
Field Service Ver. 1.0 Oct. 2007 19. Jam display 19.2 Sensor layout A02EF4C005DA [1] Paper exit sensor PS25 Sensor in front of tim. roller PS23 Paper feed tray 2 vertical [2] Duplex paper passage sensor/1 PS33 PS16 transport sensor Paper feed tray 2 paper feed [3] Duplex paper passage sensor/2 PS34 PS14 sensor...
Page 439: 19.3 Solution
19. Jam display Field Service Ver. 1.0 Oct. 2007 19.3 Solution 19.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Is the paper curled, wavy, or damp? Replace paper.
Page 440: Misfeed At Tray 1 Feed Section
Field Service Ver. 1.0 Oct. 2007 19. Jam display 19.3.3 Misfeed at tray 1 feed section A. Detection timing Type Description Detection of • The leading edge of the paper does not turn ON the sensor in front of tim. roller misfeed at tray 1 (PS23) even after the lapse of a given period of time after the tray 1 starts to feed section...
Page 441: Misfeed At Tray 2 Feed Section
19. Jam display Field Service Ver. 1.0 Oct. 2007 19.3.4 Misfeed at tray 2 feed section A. Detection timing Type Description Detection of • The leading edge of the paper does not unblock the paper feed tray 2 vertical misfeed at tray 2 transport sensor (PS16) even after the lapse of a given period of time after the feed section tray 2 starts to feed paper.
Page 442: Misfeed At Manual Bypass Feed Section
Field Service Ver. 1.0 Oct. 2007 19. Jam display 19.3.5 Misfeed at manual bypass feed section A. Detection timing Type Description Detection of • The leading edge of the paper does not turn ON the sensor in front of tim. roller misfeed at manual (PS23) even after the lapse of a given period of time after the manual bypass bypass feed section...
Page 443: Misfeed At Duplex Pre-Registration Section
19. Jam display Field Service Ver. 1.0 Oct. 2007 19.3.6 Misfeed at duplex pre-registration section A. Detection timing Type Description Detection of • The leading edge of the paper does not turn ON the sensor in front of tim. roller misfeed at duplex (PS23) even after the lapse of a given period of time after a duplex paper feed pre-registration...
Page 444: Misfeed At Tray 2 Vertical Transport Section
Field Service Ver. 1.0 Oct. 2007 19. Jam display 19.3.7 Misfeed at tray 2 vertical transport section A. Detection timing Type Description • The leading edge of the paper does not turn ON the sensor in front of tim. roller Detection of (PS23) even after the lapse of a given period of time after the paper has misfeed at vertical...
Page 445: Misfeed At 2Nd Image Transfer Section
19. Jam display Field Service Ver. 1.0 Oct. 2007 19.3.8 Misfeed at 2nd image transfer section A. Detection timing Type Description • A sheet of paper does not turn OFF the sensor in front of tim. roller (PS23) after Detection of a predetermined period of time has elapsed since the sheet has turned ON the misfeed at 2nd PS23.
Page 446: Misfeed At Exit Section
Field Service Ver. 1.0 Oct. 2007 19. Jam display 19.3.9 Misfeed at exit section A. Detection timing Type Description • The paper exit sensor (PS25) is not turned OFF even after the lapse of a given period of time after the paper has turned ON the PS25. Detection of •...
Page 447: Misfeed At Duplex Transport Section
19. Jam display Field Service Ver. 1.0 Oct. 2007 19.3.10 Misfeed at duplex transport section A. Detection timing Type Description • A sheet of paper does not unblock the duplex paper passage sensor/2 (PS34) after a predetermined period of time has elapsed since the sheet blocks the duplex paper passage sensor/1 (PS33).
Page 448: 20. Malfunction Code
Field Service Ver. 1.0 Oct. 2007 20. Malfunction code 20. Malfunction code 20.1 Alert code • The machine’s CPU performs a self-diagnostics function that, on detecting a malfunction, displays the corresponding warning code on the control panel. LED line is lit up steadily red Alert code will be displayed A02EF4E009DA 20.1.1...
Page 449 20. Malfunction code Field Service Ver. 1.0 Oct. 2007 Code Item Description P-22 Color regist adjust failure • The color shift amount is greater than the specified range during main scan direction registration correction. • The color shift amount is greater than the specified range during sub scan direction registration correction.
Page 450: 20.2 Solution
Field Service Ver. 1.0 Oct. 2007 20. Malfunction code 20.2 Solution 20.2.1 P-5: IDC sensor (front) failure 20.2.2 P-28 IDC sensor (rear) failure Relevant parts IDC registration sensor/MK (IDCS/MK) Printer control board (PRCB) IDC registration sensor/YC (IDCS/YC) High voltage unit (HV) Transfer belt unit Step Action...
Page 451: P-21: Color Regist Test Pattern Failure
20. Malfunction code Field Service Ver. 1.0 Oct. 2007 20.2.7 P-21: Color regist test pattern failure Relevant parts Transfer belt unit Printer control board (PRCB) PH unit Step Action Wipe clean the surface of the transfer belt with a soft cloth, if it is dirty. Change the image transfer belt unit if the transfer belt is damaged.
Page 452: P-30: Color Pc Drive Sensor Malfunction
Field Service Ver. 1.0 Oct. 2007 20. Malfunction code 20.2.10 P-30: Color PC drive sensor malfunction Relevant electrical parts Color PC drive main sensor (PS27) Main drive unit Color PC drive sub sensor (PS28) Printer control board (PRCB) Step Action Perform the faulty sensor check procedure.
Page 453: 20.3 Trouble Code
20. Malfunction code Field Service Ver. 1.0 Oct. 2007 20.3 Trouble code • The machine’s CPU performs a self-diagnostics function that, on detecting a malfunction, displays the corresponding malfunction code on the control panel. LED line is lit up steadily red Trouble code will be displayed A02EF4E010DA 20.3.1...
Page 454 Field Service Ver. 1.0 Oct. 2007 20. Malfunction code Trouble iso- Code Item Detection timing lation com- Rank pliant unit C0211 Manual feed up/down • The manual lift-up position sensor is not abnormality unblocked even when the transport motor has turned for a given number of pulses after the sequence to move the paper lifting plate from the standby position to the feed position was started.
Page 455 20. Malfunction code Field Service Ver. 1.0 Oct. 2007 Trouble iso- Code Item Detection timing lation com- Rank pliant unit ⎯ C11B5 Side staple 1 drive failure See P.44 of the SD-505 service manual. ⎯ C11B6 Side staple 2 drive failure C11C0 Punch motor malfunction See P.81 of the FS-519/PK-515/OT-602 ser- ⎯...
Page 456 Field Service Ver. 1.0 Oct. 2007 20. Malfunction code Trouble iso- Code Item Detection timing lation com- Rank pliant unit C225D Color dev. unit engage- • The gears remain disengaged after the ment/disengagement lapse of a predetermined period of time failure after the engagement operation is started by the color dev.
Page 457 20. Malfunction code Field Service Ver. 1.0 Oct. 2007 Trouble iso- Code Item Detection timing lation com- Rank pliant unit C2558 Abnormally high toner • TC ratio in the developing machine, which is density detected black determined by toner replenishing amount TCR sensor control mechanism, is 11 % or more for a ⎯...
Page 458 Field Service Ver. 1.0 Oct. 2007 20. Malfunction code Trouble iso- Code Item Detection timing lation com- Rank pliant unit C3101 Fusing roller separation • With the fusing roller being retracted, the failure pulse of the fusing roller retraction sensor does not change even after the specified period of time has passed after the fusing retraction motor started rotating.
Page 459: C3461 Release New Fusing Unit
20. Malfunction code Field Service Ver. 1.0 Oct. 2007 Trouble iso- Code Item Detection timing lation com- Rank pliant unit C3423 Fusing heaters trouble • After warm-up operation starts, the fusing (pressurizing side) pressure roller thermistor does not detect a temperature as high as a predetermined one though a predetermined period of time has elapsed.
Page 460 Field Service Ver. 1.0 Oct. 2007 20. Malfunction code Trouble iso- Code Item Detection timing lation com- Rank pliant unit C5102 Transport motor’s • The motor lock signal remains HIGH for a ⎯ failure to turn predetermined continuous period of time while the motor remains stationary.
Page 461 20. Malfunction code Field Service Ver. 1.0 Oct. 2007 Trouble iso- Code Item Detection timing lation com- Rank pliant unit ⎯ CD005 Hard disk error 1 • Hard disk is faulty. ⎯ CD006 Hard disk error 2 ⎯ CD007 Hard disk error 3 ⎯...
Page 462 Field Service Ver. 1.0 Oct. 2007 20. Malfunction code Trouble iso- Code Item Detection timing lation com- Rank pliant unit ⎯ CD401 NACK command incorrect • When abnormality is found in the communi- cation of controller. ⎯ CD402 ACK command incorrect ⎯...
Page 463 20. Malfunction code Field Service Ver. 1.0 Oct. 2007 • The machine displays an abort code (CF###) on the control panel as it becomes unable to process tasks properly through its software control. • When the system program is aborted, check the electrical component, unit, option, and connection relating to the specific type of the abort condition.
Page 464 Field Service Ver. 1.0 Oct. 2007 20. Malfunction code Relevant electrical Code Item components, units, and Rank options CF131 Print TIME OUT Image transfer mal- • MFP board (MFPB) functions CF201 startIRReadAnd An exceptional Compress()Sequence instance occurred due to the unex- CF202 startWorkSave()Sequence pected parameter in abnormal...
Page 465 20. Malfunction code Field Service Ver. 1.0 Oct. 2007 Relevant electrical Code Item components, units, and Rank options CF7C4 Pre-discharge completion output • MFP board (MFPB) An exceptional page information queue instance occurred CF7D4 Touch panel coordinate data due to the unex- queue pected parameter in the system F/W.
Page 466 Field Service Ver. 1.0 Oct. 2007 20. Malfunction code Relevant electrical Code Item components, units, and Rank options CFB03 ASIC117 first sheet DMA03 • MFP board (MFPB) CFB04 ASIC117 first sheet DMA04 CFB05 ASIC117 first sheet DMA05 CFB06 ASIC117 first sheet DMA06 CFB07 ASIC117 first sheet DMA07 CFB08 ASIC117 first sheet DMA08 CFB09 ASIC117 first sheet DMA09...
Page 467 20. Malfunction code Field Service Ver. 1.0 Oct. 2007 Relevant electrical Code Item components, units, and Rank options CFB37 Unsupported option trouble CFB38 CFB39 CFB3A CFB3B CFB3C CFB3D CFB3E CFB40 CFB41 CFB42 CFB60 ASIC117 first sheet interruption • MFP board (MFPB) CFB61 Unsupported option trouble CFB62 CFB70 ASIC117 first sheet common register setting...
Page 468 Field Service Ver. 1.0 Oct. 2007 20. Malfunction code Relevant electrical Code Item components, units, and Rank options CFC17 ASIC117 first sheet DMA23 error interruption • MFP board (MFPB) CFC18 ASIC117 first sheet DMA24 error interruption CFC19 ASIC117 first sheet DMA25 error interruption CFC1A ASIC117 first sheet DMA26 error interruption CFC1B ASIC117 first sheet DMA27 error interruption CFC1C ASIC117 first sheet DMA28 error interruption...
Page 469 20. Malfunction code Field Service Ver. 1.0 Oct. 2007 Relevant electrical Code Item components, units, and Rank options CFC5A Unsupported option trouble CFC60 CFC61 CFC62 CFC63 CFC64 CFC65 CFC66 CFC67 CFC68 CFC69 CFC6A CFC6B CFC6C CFC6D CFC6E CFC70 CFC71 CFC72 CFC73 CFC74 ASIC117 first sheet underrun at LCD output interface •...
Page 470 Field Service Ver. 1.0 Oct. 2007 20. Malfunction code Relevant electrical Code Item components, units, and Rank options CFCA4 Unsupported option trouble CFCA5 CFCA6 CFCA7 CFCA8 CFCA9 CFCAA CFCAB CFCAC CFCAD CFCAE CFCAF CFCB0 CFCB1 CFCB2 CFCB3 CFCB4 CFCB5 CFCB6 CFCB7 CFCB8 CFCB9...
Page 471 20. Malfunction code Field Service Ver. 1.0 Oct. 2007 Relevant electrical Code Item components, units, and Rank options CFD08 ASIC117 first sheet DMA08 time out • MFP board (MFPB) CFD09 ASIC117 first sheet DMA09 time out CFD0A ASIC117 first sheet DMA10 time out CFD10 ASIC117 first sheet DMA16 time out CFD11 ASIC117 first sheet DMA17 time out CFD12 ASIC117 first sheet DMA18 time out...
Page 472 Field Service Ver. 1.0 Oct. 2007 20. Malfunction code Relevant electrical Code Item components, units, and Rank options CFD6C Unsupported option trouble CFD6D CFD6E CFDA0 CFDA1 CFDA2 CFE00 ASIC117 first sheet DMA00 time out • MFP board (MFPB) CFE01 ASIC117 first sheet DMA01 time out CFE02 ASIC117 first sheet DMA02 time out CFE03 ASIC117 first sheet DMA03 time out CFE04 ASIC117 first sheet DMA04 time out...
Page 473 20. Malfunction code Field Service Ver. 1.0 Oct. 2007 Relevant electrical Code Item components, units, and Rank options CFE59 Unsupported option trouble CFE5A CFE60 CFE61 CFE62 CFE63 CFE64 CFE65 CFE66 CFE67 CFE68 CFE69 CFE6A CFE6B CFE6C CFE6D CFE6E CFEA0 CFEA1 CFEA2 CFF00 ASIC117 first sheet DMA00 time out •...
Page 474 Field Service Ver. 1.0 Oct. 2007 20. Malfunction code Relevant electrical Code Item components, units, and Rank options CFF1A ASIC117 first sheet DMA26 time out • MFP board (MFPB) CFF1B ASIC117 first sheet DMA27 time out CFF1C ASIC117 first sheet DMA28 time out CFF1D ASIC117 first sheet DMA29 time out CFF1E ASIC117 first sheet DMA30 time out CFF50 Unsupported option trouble...
Page 475: How To Reset
20. Malfunction code Field Service Ver. 1.0 Oct. 2007 20.4 How to reset • Different malfunction resetting procedures apply depending on the rank of the trouble code. * List of malfunction resetting procedures Trouble code rank Resetting procedures • Trouble reset For details of Trouble Reset, see Adjustment/ Rank A Setting.
Page 476: C0202: Tray 1 Feeder Up/Down Abnormality
Field Service Ver. 1.0 Oct. 2007 20. Malfunction code 20.5 Solution 20.5.1 C0202: Tray 1 feeder up/down abnormality Relevant parts Paper feed tray 1 lift-up motor (M8) Printer control board (PRCB) Paper feed tray 1 upper limit sensor (PS8) WIRING DIAGRAM Step Action Location (Electri-...
Page 477: C0211: Manual Feed Up/Down Abnormality
20. Malfunction code Field Service Ver. 1.0 Oct. 2007 20.5.3 C0211: Manual feed up/down abnormality Relevant parts Transport motor (M1) Printer control board (PRCB) Manual pick-up solenoid (SL1) Manual lift-up position sensor (PS17) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the M1 connector for proper connec- —...
Page 478: C2151: Secondary Transfer Roller Pressure Welding Alienation
Field Service Ver. 1.0 Oct. 2007 20. Malfunction code 20.5.5 C2151: Secondary transfer roller pressure welding alienation Relevant parts 2nd image transfer retraction motor (M11) Printer control board (PRCB) 2nd image transfer welding alienation sensor (PS36) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component)
Page 479: C2164: Pc Charge Malfunction
20. Malfunction code Field Service Ver. 1.0 Oct. 2007 20.5.7 C2164: PC charge malfunction Relevant parts Imaging unit High voltage unit (HV) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the imaging unit for proper —...
Page 480: C225D: Color Dev. Unit Engagement/Disengagement Failure
Field Service Ver. 1.0 Oct. 2007 20. Malfunction code 20.5.10 C225D: Color dev. unit engagement/disengagement failure Relevant parts Color dev. unit engaged motor (M10) Printer control board (PRCB) Color dev. unit engaged position sensor (PS26) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the M10 connector for proper...
Page 481: C2451: Release New Transfer Belt Unit
20. Malfunction code Field Service Ver. 1.0 Oct. 2007 20.5.12 C2451: Release new transfer belt unit Relevant parts Transfer belt unit Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Reinstall unit — — Check there is a short circuit in the fuse of —...
Page 482 Field Service Ver. 1.0 Oct. 2007 20. Malfunction code 20.5.16 C2552: Abnormally high toner density detected cyan TCR sensor 20.5.17 C2554: Abnormally high toner density detected magenta TCR sensor 20.5.18 C2556: Abnormally high toner density detected yellow TCR sensor Relevant parts Imaging unit /C Printer control board (PRCB) Imaging unit /M...
Page 483 20. Malfunction code Field Service Ver. 1.0 Oct. 2007 20.5.20 C2558: Abnormally high toner density detected black TCR sensor Relevant parts Imaging unit /K Printer control board (PRCB) Toner cartridge /K WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Reinstall imaging unit —...
Page 484: C2650: Main Backup Media Access Error
Field Service Ver. 1.0 Oct. 2007 20. Malfunction code 20.5.25 C2650: Main backup media access error Relevant parts Service EEPROM board (SV ERB) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the connector (CN23PRCB) on PRCB, the connector (CN1SV ERB) on SV ERB, and the harness between the boards —...
Page 485 20. Malfunction code Field Service Ver. 1.0 Oct. 2007 20.5.26 C2651: EEPROM access error (IU C) 20.5.27 C2652: EEPROM access error (IU M) 20.5.28 C2653: EEPROM access error (IU Y) 20.5.29 C2654: EEPROM access error (IU K) Relevant parts Imaging unit /C Printer control board (PRCB) Imaging unit /M Imaging unit /Y...
Page 486: C3101: Fusing Roller Separation Failure
Field Service Ver. 1.0 Oct. 2007 20. Malfunction code 20.5.34 C3101: Fusing roller separation failure Relevant parts Fusing retraction motor (M12) Printer control board (PRCB) Fusing roller retraction sensor (PS38) Fusing unit WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the M12 connector for proper —...
Page 487: C3301: Fusing Cooling Fan Motor/ 1 Failure To Turn
20. Malfunction code Field Service Ver. 1.0 Oct. 2007 20.5.37 C3301: Fusing cooling fan motor/ 1 failure to turn Relevant parts Fusing cooling fan motor/1 (FM9) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the FM9 connector for proper —...
Page 488: C3421: Fusing Heaters Trouble (Heating Side)
Field Service Ver. 1.0 Oct. 2007 20. Malfunction code 20.5.39 C3421: Fusing heaters trouble (heating side) 20.5.40 C3423: Fusing heaters trouble (pressurizing side) Relevant parts Fusing unit DC power supply (DCPU) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the fusing unit for correct installation...
Page 489: C3821: Fusing Abnormally Low Temperature Detection (Heating Side)
20. Malfunction code Field Service Ver. 1.0 Oct. 2007 20.5.42 C3721: Fusing abnormally high temperature detection (heating side) 20.5.43 C3723: Fusing abnormally high temperature detection (pressurizing side) Relevant parts Fusing unit DC power supply (DCPU) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri-...
Page 490: C4151: Polygon Motor Rotation Trouble (C)
Field Service Ver. 1.0 Oct. 2007 20. Malfunction code 20.5.46 C4151: Polygon motor rotation trouble (C) 20.5.47 C4152: Polygon motor rotation trouble (M) 20.5.48 C4153: Polygon motor rotation trouble (Y) 20.5.49 C4154: Polygon motor rotation trouble (K) Relevant parts PH unit PH relay board (PHREYB) Printer control board (PRCB) WIRING DIAGRAM...
Page 491: C5102: Transport Motor's Failure To Turn
20. Malfunction code Field Service Ver. 1.0 Oct. 2007 20.5.54 C5102: Transport motor’s failure to turn 20.5.55 C5103: Transport motor’s turning at abnormal timing Relevant parts Transport motor (M1) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the M1 connector for proper —...
Page 492: C5353: Cooling Fan Motor/2'S Failure To Turn
Field Service Ver. 1.0 Oct. 2007 20. Malfunction code 20.5.57 C5353: Cooling fan motor/2’s failure to turn Relevant parts Cooling fan motor/2 (FM2) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the FM2 connector for proper —...
Page 493: C5357: Cooling Fan Motor/1'S Failure To Turn
20. Malfunction code Field Service Ver. 1.0 Oct. 2007 20.5.59 C5357: Cooling fan motor/1’s failure to turn Relevant parts Cooling fan motor/1 (FM1) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the FM1 connector for proper —...
Page 494: Ca051: Standard Controller Configuration Failure
Field Service Ver. 1.0 Oct. 2007 20. Malfunction code 20.5.61 CA051: Standard controller configuration failure 20.5.62 CA052: Controller hardware error 20.5.63 CA053: Controller start failure Relevant parts MFP board (MFPB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check to see if the following setting has been correctly made: [Service Mode] →...
Page 495: Cc163: Rom Contents Error (Prt)
20. Malfunction code Field Service Ver. 1.0 Oct. 2007 20.5.66 CC163: ROM contents error (PRT) Relevant parts Service EEPROM board (SV ERB) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Rewrite the firmware. — —...
Page 496: Cc164: Rom Contents Error (Msc)
Field Service Ver. 1.0 Oct. 2007 20. Malfunction code 20.5.67 CC164: ROM contents error (MSC) Relevant parts Printer control board (PRCB) MFP board (MFPB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the ROM version. — — Rewrite the firmware.
Page 497: Cd004: Hard Disk Access Error
20. Malfunction code Field Service Ver. 1.0 Oct. 2007 20.5.69 CD004: Hard disk access error 20.5.70 CD005: Hard disk error 1 20.5.71 CD006: Hard disk error 2 20.5.72 CD007: Hard disk error 3 20.5.73 CD008: Hard disk error 4 20.5.74 CD009: Hard disk error 5 20.5.75 CD00A: Hard disk error 6...
Page 498 Field Service Ver. 1.0 Oct. 2007 20. Malfunction code 20.5.83 CD011: Hard disk out of specifications mounted Relevant parts Hard disk WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the hard disk specifications. — — Change the hard disk. —...
Page 499 20. Malfunction code Field Service Ver. 1.0 Oct. 2007 20.5.89 CD241: Encryption board setting error 20.5.90 CD242: Encryption board mounting error Relevant parts Encryption board (SC-503) WIRING DIAGRAM Step Action Location (Electri- Control Signal cal Component) Check the encryption board connector for proper connection and correct as —...
Page 500 Field Service Ver. 1.0 Oct. 2007 20. Malfunction code 20.5.92 CD3##: NVRAM data error • When the data stored due to the NVRAM trouble is lost, backup data can be used for res- toration. • Trouble code [C-D370] will be displayed when multiple errors (over 5) of NVRAM data are detected, which can be restored with one restoration command.
Page 501 20. Malfunction code Field Service Ver. 1.0 Oct. 2007 20.5.100 CE001: Abnormal message queue 20.5.101 CE003: Task error 20.5.102 CE004: Event error 20.5.103 CE005: Memory access error 20.5.104 CE006: Header access error 20.5.105 CE007: DIMM initialize error Relevant parts MFP board (MFPB) WIRING DIAGRAM Step Action...
Page 502 Field Service Ver. 1.0 Oct. 2007 20. Malfunction code 20.5.107 CEEE1: MSC undefined malfunction occurring Relevant parts MFP board (MFPB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the connectors on MFPB for proper — — connection and correct as necessary. Change MFPB —...
Page 503: Power Supply Trouble
21. Power supply trouble Field Service Ver. 1.0 Oct. 2007 21. Power supply trouble 21.1 Machine is not energized at all (DCPU operation check) Relevant parts Main power switch (S1) DC power supply (DCPU) Front door switch/1 (S3) Front door switch/2 (S4) Printer control board (PRCB) WIRING Step...
Page 504: Fusing Heaters Do Not Operate
Field Service Ver. 1.0 Oct. 2007 21. Power supply trouble 21.3 Fusing heaters do not operate Relevant parts Main power switch (S1) DC power supply (DCPU) Right door switch (S5) Fusing unit WIRING Step Check item DIAGRAM Result Action (Location) Is the power source voltage applied across Check wiring from power CN7DCPU-5 on DCPU?
Page 505: 22. Image Quality Problem
22. Image quality problem Field Service Ver. 1.0 Oct. 2007 22. Image quality problem 22.1 How to read element date • As part of troubleshooting procedures, the numeric values set for “State Confirmation” available from “Service Mode” can be used to isolate the cause of the image problem. A02EF4E011DA...
Page 506 Field Service Ver. 1.0 Oct. 2007 22. Image quality problem 22.1.1 Table number A02EF4E536DA Vdc-C • Shows the developing bias value of each color of toner when an image is produced. Vdc-M • Standard values: around 100 to 800 V Vdc-Y •...
Page 507: Level History 1
22. Image quality problem Field Service Ver. 1.0 Oct. 2007 22.1.2 Level history 1 A02EF4E537DA TCR-C • Shows the T/C ratio reading taken last (in 0.01 % increments). TCR-M • Standard value: 6 to 8 % TCR-Y • Relevant components: TCR sensor TCR-K •...
Page 508: Level History 2
Field Service Ver. 1.0 Oct. 2007 22. Image quality problem 22.1.3 Level history 2 A02EF4E538DA IDC Sensor Adjust 1 • Shows the IDC intensity adjustment value. IDC Sensor Adjust 2 • It should normally be around 40 and can range from 0 to 255. •...
Page 509: 22.2 How To Identify Problematic Part
22. Image quality problem Field Service Ver. 1.0 Oct. 2007 22.2 How to identify problematic part • This chapter is divided into two parts: “Initial check items” and “Troubleshooting proce- dure by a particular image quality problem.” • When an image quality problem occurs, first go through the “Initial check items” and, if the cause is yet to be identified, go to “Troubleshooting procedure by a particular image quality problem.”...
Page 510: Initial Check Items
Field Service Ver. 1.0 Oct. 2007 22. Image quality problem B. Initial check items 2 • If the printer is responsible for the image problem, let the machine produce a test print and determine whether the image problem occurs in a specific single color or four colors 4 colors Mono color A02EF4C006DA...
Page 511: Printer Monocolor: White Lines In Sub Scan Direction, White Bands In Sub Scan Direction, Colored Lines Colored Bands In Sub Scan Direction
22. Image quality problem Field Service Ver. 1.0 Oct. 2007 22.3 Solution NOTE • Typical faulty image samples shown in the following are all printed with A4S set- ting. 22.3.1 Printer monocolor: white lines in sub scan direction, white bands in sub scan direction, colored lines colored bands in sub scan direction A.
Page 512: Printer Monocolor: White Lines In Main Scan Direction, White Bands In Main Scan Direction, Colored Lines In Main Scan Direction, Colored Bands In Main Scan Direction
Field Service Ver. 1.0 Oct. 2007 22. Image quality problem 22.3.2 Printer monocolor: white lines in main scan direction, white bands in main scan direction, colored lines in main scan direction, colored bands in main scan direction A. Typical faulty images Colored bands in main White bands in main Colored lines in main...
Page 513: Printer Monocolor: Uneven Density In Sub Scan Direction
22. Image quality problem Field Service Ver. 1.0 Oct. 2007 22.3.3 Printer monocolor: uneven density in sub scan direction A. Typical faulty images A02EF4C521DA B. Troubleshooting procedure Step Section Check item Result Action High image Uneven density in sub scan direc- YES Feed 10 to 20 blank sheets of density original tion occurs at a pitch of 40 mm to...
Page 514: Printer Monocolor: Uneven Density In Main Scan Direction
Field Service Ver. 1.0 Oct. 2007 22. Image quality problem 22.3.4 Printer monocolor: uneven density in main scan direction A. Typical faulty images A02EF4C520DA B. Troubleshooting procedure Step Section Check item Result Action Machine The problem has been eliminated Go to next step. →...
Page 515: Printer Monocolor: Low Image Density
22. Image quality problem Field Service Ver. 1.0 Oct. 2007 22.3.5 Printer monocolor: low image density A. Typical faulty images ABCDE ABCDE ABCDE ABCDE ABCDE A02EF4C516DA B. Troubleshooting procedure Step Section Check item Result Action Warning display The warning code is displayed on YES Take action according to the the panel.
Page 516 Field Service Ver. 1.0 Oct. 2007 22. Image quality problem Step Section Check item Result Action Hopper unit Connectors are loose. YES Reconnect. Gear is cracked. YES Change gear. Image Process Toner is properly supplied when Go to next step. Adjustment →...
Page 517: Printer Monocolor: Gradation Reproduction Failure
22. Image quality problem Field Service Ver. 1.0 Oct. 2007 22.3.6 Printer monocolor: gradation reproduction failure A. Typical faulty images A02EF4C522DA B. Troubleshooting procedure Step Section Check item Result Action Warning display The warning code is displayed on YES Take action according to the the panel.
Page 518: Printer Monocolor: Foggy Background
Field Service Ver. 1.0 Oct. 2007 22. Image quality problem 22.3.7 Printer monocolor: foggy background A. Typical faulty images ABCD ABCD ABCD ABCD ABCD A02EF4C510DA B. Troubleshooting procedure Step Section Check item Result Action Warning display The warning code is displayed on YES Take action according to the the panel.
Page 519 22. Image quality problem Field Service Ver. 1.0 Oct. 2007 Step Section Check item Result Action Image Process “Conv. Value” falls within the YES Go to step 17. Adjustment specified range as checked through → X-RIte gradation adjust. Caribration Dark: 0 ± 100 (Service Mode) *1 Highlight: 0 ±...
Page 520: Printer Monocolor: Void Areas, White Spots
Field Service Ver. 1.0 Oct. 2007 22. Image quality problem 22.3.8 Printer monocolor: void areas, white spots A. Typical faulty images Void areas White spots A02EF4C523DA B. Troubleshooting procedure Step Section Check item Result Action Image Check There are void areas at the front See P.470 side or high density section.
Page 521: Printer Monocolor: Colored Spots
22. Image quality problem Field Service Ver. 1.0 Oct. 2007 22.3.9 Printer monocolor: colored spots A. Typical faulty images A02EF4C524DA B. Troubleshooting procedure Step Section Check item Result Action Imaging unit Developing bias contact terminal Clean contact terminal and makes good connection. check terminal position.
Page 522: Printer Monocolor: Blurred Image
Field Service Ver. 1.0 Oct. 2007 22. Image quality problem 22.3.10 Printer monocolor: blurred image A. Typical faulty images A02EF4C511DA B. Troubleshooting procedure Step Section Check item Result Action PH unit The surface of the PH window is YES Clean with cleaning jig. dirty.
Page 523: Printer Monocolor: Blank Print, Black Print
22. Image quality problem Field Service Ver. 1.0 Oct. 2007 22.3.11 Printer monocolor: blank print, black print A. Typical faulty images Blank print Black print A02EF4C518DA B. Troubleshooting procedure Step Section Check item Result Action Image check A blank print occurs. YES Check PH unit connector for proper connection.
Page 524: Printer Monocolor: Uneven Image
Field Service Ver. 1.0 Oct. 2007 22. Image quality problem 22.3.12 Printer monocolor: uneven image A. Typical faulty images A02EF4C525DA B. Troubleshooting procedure Step Section Check item Result Action Toner cartridge The toner cartridge of every color Re-install it. is surely installed. PH unit The PH unit is surely installed.
Page 525: Printer 4-Color: White Lines In Sub Scan Direction, White Bands In Sub Scan Direction, Colored Lines In Sub Scan Direction, And Colored Bands In Sub Scan Direction
22. Image quality problem Field Service Ver. 1.0 Oct. 2007 22.3.13 Printer 4-color: white lines in sub scan direction, white bands in sub scan direction, colored lines in sub scan direction, and colored bands in sub scan direction A. Typical faulty images White lines in sub White bands in sub Colored lines in sub...
Page 526: Printer 4-Color: White Lines In Main Scan Direction, White Bands In Main Scan Direction, Colored Lines In Main Scan Direction, And Colored Bands In Main Scan Direction
Field Service Ver. 1.0 Oct. 2007 22. Image quality problem 22.3.14 Printer 4-color: white lines in main scan direction, white bands in main scan direction, colored lines in main scan direction, and colored bands in main scan direction A. Typical faulty images White lines in main White bands in Colored lines in main...
Page 527: Printer 4-Color: Uneven Density In Sub Scan Direction
22. Image quality problem Field Service Ver. 1.0 Oct. 2007 22.3.15 Printer 4-color: uneven density in sub scan direction A. Typical faulty images A02EF4C526DA B. Troubleshooting procedure Step Section Check item Result Action Transfer belt unit Fingerprints, oil, or other foreign YES Clean.
Page 528: Printer 4-Color: Uneven Density In Main Scan Direction
Field Service Ver. 1.0 Oct. 2007 22. Image quality problem 22.3.16 Printer 4-color: uneven density in main scan direction A. Typical faulty images A02EF4C521DA B. Troubleshooting procedure Step Section Check item Result Action Transfer belt unit Fingerprints, oil, or other foreign YES Clean.
Page 529: Printer 4-Color: Low Image Density
22. Image quality problem Field Service Ver. 1.0 Oct. 2007 22.3.17 Printer 4-color: low image density A. Typical faulty images ABCDE ABCDE ABCDE ABCDE ABCDE A02EF4C516DA B. Troubleshooting procedure Step Section Check item Result Action Paper Paper is damp. YES Change paper to one just unwrapped from its package.
Page 530: Printer 4-Color: Poor Color Reproduction
Field Service Ver. 1.0 Oct. 2007 22. Image quality problem 22.3.18 Printer 4-color: poor color reproduction A. Typical faulty images A02EF4C527DA B. Troubleshooting procedure Step Section Check item Result Action Paper Paper is damp. YES Change paper to one just unwrapped from its package.
Page 531: Printer 4-Color: Incorrect Color Image Registration
22. Image quality problem Field Service Ver. 1.0 Oct. 2007 22.3.19 Printer 4-color: incorrect color image registration A. Typical faulty images A02EF4C512DA B. Troubleshooting procedure Step Section Check item Result Action Warning display The warning code is displayed on YES Take action according to the the panel.
Page 532: Printer 4-Color: Void Areas, White Spots
Field Service Ver. 1.0 Oct. 2007 22. Image quality problem 22.3.20 Printer 4-color: void areas, white spots A. Typical faulty images Void areas White spots A02EF4C523DA B. Troubleshooting procedure Step Section Check item Result Action Image check There are void areas at the front P.485 side or high density section.
Page 533: Printer 4-Color: Colored Spots
22. Image quality problem Field Service Ver. 1.0 Oct. 2007 22.3.21 Printer 4-color: colored spots A. Typical faulty images A02EF4C509DA B. Troubleshooting procedure Step Section Check item Result Action Imaging unit The surface of the PC drum is YES Change imaging unit. scratched.
Page 534: Printer 4-Color: Poor Fusing Performance, Offset
Field Service Ver. 1.0 Oct. 2007 22. Image quality problem 22.3.22 Printer 4-color: poor fusing performance, offset A. Typical faulty images Poor fusing performance Offset A02EF4C528DA B. Troubleshooting procedure Step Section Check item Result Action Paper Paper type does not match. YES Change the setting.
Page 535: Printer 4-Color: Brush Effect, Blurred Image
22. Image quality problem Field Service Ver. 1.0 Oct. 2007 22.3.23 Printer 4-color: brush effect, blurred image A. Typical faulty images Brush effect Blurred image A02EF4C529DA B. Troubleshooting procedure Step Section Check item Result Action Paper Paper is damp. YES Change paper to one just unwrapped from its package.
Page 536: Printer 4-Color: Back Marking
Field Service Ver. 1.0 Oct. 2007 22. Image quality problem 22.3.24 Printer 4-color: back marking A. Typical faulty images A02EF4C530DA B. Troubleshooting procedure Step Section Check item Result Action 2nd image trans- Image transfer roller is scratched or YES Change transfer roller unit. fer roller unit dirty.
Page 537: Printer 4-Color: Uneven Image
22. Image quality problem Field Service Ver. 1.0 Oct. 2007 22.3.25 Printer 4-color: uneven image A. Typical faulty images A02EF4C525DA B. Troubleshooting procedure Step Section Check item Result Action Toner cartridge The toner cartridge of every color Re-install it. is surely installed. PH unit The PH unit is surely installed.
Page 538: Controller Trouble
Field Service Ver. 1.0 Oct. 2007 23. Controller trouble 23. Controller trouble 23.1 Unable to print over the network 23.1.1 The “RIP” is displayed on the machine control panel. Step Check Result Action An error on machine side Correct the error. (Paper running out, toner running out, etc.) Waiting its turn Check the machine control panel for...
Page 539 23. Controller trouble Field Service Ver. 1.0 Oct. 2007 Blank Page...
Page 540: Parts Layout Drawing
Field Service Ver. 1.0 Oct. 2007 24. Parts layout drawing Appendix 24. Parts layout drawing 24.1 Main body 24.1.1 Engine section [11] [10] A02EF5C003DA Paper cooling fan motor (FM7) Toner suction fan motor (FM3) Fusing cooling fan motor/2 (FM10) Power supply cooling fan motor (FM5) Fusing cooling fan motor/3 (FM11) * Exhaust fan motor (FM4) Fusing cooling fan motor/1 (FM9)
Page 541 24. Parts layout drawing Field Service Ver. 1.0 Oct. 2007 [17] [15] [16] [14] [13] [12] [11] [10] A02EF5C004DA NVRAM board (NRB) [10] Waste toner full sensor (PS32) Operation board (OB) [11] DC power supply (DCPU) Right door switch (S5) [12] Service EEPROM board (SV ERB) Front door switch/1 (S3) [13] Hard disk (HDD) *1...
Page 542 Field Service Ver. 1.0 Oct. 2007 24. Parts layout drawing [20] [21] [19] [18] [17] [16] [15] [14] [10] [13] [11] [12] A02EF5C005DA Switchback motor (M6) [12] Main power switch (S1) Fusing motor (M5) [13] Total counter (TCT) Duplex transport motor (M7) [14] Transport motor (M1) 2nd image transfer retraction motor (M11) [15] Printer control board (PRCB)
Page 543 24. Parts layout drawing Field Service Ver. 1.0 Oct. 2007 [18] [19] [17] [16] [15] [14] [13] [12] [11] [10] A02EF5C006DA Duplex paper passage sensor/1 (PS33) [11] Color PC drive main sensor (PS27) Duplex door sensor (PS35) [12] Transfer belt retraction clutch (CL7) Duplex paper passage sensor/2 (PS34) [13] Transfer belt retraction sensor (PS31) 2nd image transfer welding alienation...
Page 544: Tray 1, Manual Bypass Tray
Field Service Ver. 1.0 Oct. 2007 24. Parts layout drawing 24.1.2 Tray 1, manual bypass tray [18] [15] [19] [16] [17] [14] [13] [10] [12] [11] A02EF5C514DA Paper feed tray 1 paper empty indicator Manual paper feed clutch (CL4) [11] board (PEIB/1) Paper feed tray 1 paper FD size detect Manual lift-up position sensor (PS17)
Page 545 24. Parts layout drawing Field Service Ver. 1.0 Oct. 2007 24.1.3 Tray 2 [14] [13] [12] [11] [10] A02EF5C515DA Paper feed tray 2 vertical transport sensor Paper feed tray 2 lift-up motor (M9) (PS16) Paper feed tray 2 paper empty indicator Paper feed tray 2 paper CD size detect board (PEIB/2) sensor/1 (PS11)
Page 546 Field Service Ver. 1.0 Oct. 2007 24. Parts layout drawing 24.2 PC-104/204 (option) [26] [28] [27] [25] [22] [24] [21] [23] [20] [19] [18] [10] [11] [17] [16] [15] [12] [14] [13] A093F5E502DA Tray3 door set sensor (PS111) [15] Tray4 lift-up motor (M125) Tray3 upper limit sensor (PS114) [16] Tray4 CD paper size sensor/2 (PS128) Tray3 vertical transport sensor (PS117)
Page 547: Pc-405 (Option)
24. Parts layout drawing Field Service Ver. 1.0 Oct. 2007 24.3 PC-405 (option) [24] [25] [23] [21] [20] [22] [19] [18] [17] [11] [16] [10] [15] [12] [13] [14] A093F5E503DA Door sensor (PS5) [14] Shift tray empty sensor (PS9) Vertical transport sensor (PS2) [15] Shift tray stop sensor (PS11) Lift-up upper sensor (PS4) [16] Shift tray home sensor (PS12)
Page 548: Fs-519 (Option)
Field Service Ver. 1.0 Oct. 2007 24. Parts layout drawing 24.4 FS-519 (option) [13] [14] [12] [11] [10] 9J06F5C514DA Entrance switch back sensor (PS4) Elevator top face detection sensor (PS12) Transport sensor (PS2) Exit paddle home position sensor (PS6) Entrance sensor (PS1) [10] Alignment home position sensor /1 (PS7) Storage tray detect sensor (PS3) [11] Stapler save position sensor (PS10)
Page 549 24. Parts layout drawing Field Service Ver. 1.0 Oct. 2007 [12] [11] [10] 9J06F5C515DA Skew registration clutch (CL1) FS control board (FSCB) Duplex guide solenoid (SD3) Relay board/1 (REYB/1) Shutter detect switch (SW2) Slide switch (SW4) Relay board/2 (REYB/2) [10] Exit paddle solenoid (SD2) Storage paddle solenoid (SD1) [11] Elevator tray switch (SW3) Front door switch (SW1)
Page 550 Field Service Ver. 1.0 Oct. 2007 24. Parts layout drawing [11] [10] A00KF5C501DA Cooling fan motor (FM9) Elevator motor (M11) Entrance motor (M1) Align motor/1 (M5) Exit roller motor (M10) Transport motor/2 (M3) Align motor/2 (M6) [10] Shutter motor (M8) Exit motor (M4) [11] Transport motor/1 (M2) Stapling unit moving motor (M7)
Page 551: Pk-515 (Option)
24. Parts layout drawing Field Service Ver. 1.0 Oct. 2007 24.5 PK-515 (option) 9J06F5C505DA Punch trash full sensor (PS30)
Page 552: Mt-502 (Option)
Field Service Ver. 1.0 Oct. 2007 24. Parts layout drawing 24.6 MT-502 (option) [16] [15] [14] [13] [12] [11] [10] 9J06F5C506DA Cover open/close sensor (PS11) Paper detection sensor 1 (PS1) Paper full detection sensor 4 (PS8) [10] Paper detection sensor 2 (PS2) Paper detection sensor 4 (PS4) [11] Paper detection sensor 3 (PS3) Paper full detection sensor 3 (PS7)
Page 553: Sd-505 (Option)
24. Parts layout drawing Field Service Ver. 1.0 Oct. 2007 24.7 SD-505 (option) [14] [13] [12] [11] [10] 9J06F5C507DA Crease motor (M10) Saddle tray empty sensor (PS21) Crease roller home position sensor (PS22) In & out guide motor (M13) Layable guide home sensor (PS24) [10] Transport pulse sensor (PS25) Saddle opening switch (SW4) [11] Saddle exit motor (M8)
Page 554: Connector Layout Drawing
Field Service Ver. 1.0 Oct. 2007 25. Connector layout drawing 25. Connector layout drawing Description ➀ Number of pin Possible to confirm by removing external cover. Not possible to confirm by removing external cover. [15] [14] [13] [12] [11] [10] A02EF5C007DA CN No.
Page 555 25. Connector layout drawing Field Service Ver. 1.0 Oct. 2007 [17] [16] [15] [14] [13] [12] [11] [10] A02EF5C008DA CN No. Location CN No. Location CN23 D-18 [10] CN19 E-17 to 18 CN25 D-19 [11] CN37 J-7 to 8 CN26 D-19 [12] CN38...
Page 556 Field Service Ver. 1.0 Oct. 2007 25. Connector layout drawing A02EF5C009DA CN No. Location CN No. Location CN40 CN55 J-16 CN42 I-11 CN35 CN41 I-10 CN36 CN33 D-26 to 27 CN30 D-23...
Page 557: Timing Chart
26. Timing chart Field Service Ver. 1.0 Oct. 2007 26. Timing chart 26.1 Main body Color mode/A4 or 8 x 11/tray1 Print request received Pre-rotation Post-rotation Polygon motor LD enable (Y/M/C) LD enable (K) Transfer belt retraction clutch (CL7) 2nd image transfer retraction motor (M11) Color PC motor (M2) Reverse-rotation Transport motor (M1)
Page 558 SERVICE MANUAL FIELD SERVICE 2007.10 Ver. 1.0...
Page 559 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 560 Field Service Ver. 1.0 Oct. 2007 CONTENTS Standard controller General Controller specifications ..................1 Type ........................1 Supporting client specifications ................2 Maintenance Checking the controller firmware version ..............3 Outline ........................3 Preparations for firmware rewriting by Windows Command Prompt ....3 2.2.1 Service environment ..................
Page 561 Field Service Ver. 1.0 Oct. 2007 Troubleshooting Checking the system configuration ............... 33 Status codes ......................33 Troubleshooting procedures.................. 33 Unable to print over the network................. 33...
Page 562: General
Field Service Ver. 1.0 Oct. 2007 1. Controller specifications General Controller specifications Type Type Built-in type controller Print speed 35 prints/min (color/monochrome, A4 or 8 x 11, 1-sided) 5.9 sec. or less (monochrome, A4 or 8 x 11) First print time Data processing 600 x 600 dpi Resolution Equivalent to 1800 dpi in main scanning direction x...
Page 563: Supporting Client Specifications
1. Controller specifications Field Service Ver. 1.0 Oct. 2007 Latin 80 fonts Fonts Latin 137 fonts Supporting client specifications IBM PC and its compatible, Macintosh Windows NT4.0 SP6/2000 SP3/2003 Server/2003 Server Server 64 bit/XP 64 bit Windows NT4.0 SP6/2000 SP3/XP/XP 64 bit Client Macintosh OS 9.2 or later, OS X 10.2, 10.3, 10.4 Macintosh OS 10.4 Intel...
Page 564: Maintenance
Field Service Ver. 1.0 Oct. 2007 2. Checking the controller firmware version Maintenance Checking the controller firmware version • The controller firmware version can be checked in the jig software. 1. Call the Service Mode to the screen. 2. Touch [Firmware Version]. 3.
Page 565 2. Checking the controller firmware version Field Service Ver. 1.0 Oct. 2007 2. Double-click the firmware data, and specify the directory to be uncompressed, and then uncompress it. 4038F2E563DB NOTE • When old firmware is still left in the specified directory to be uncompressed, delete it before uncompressing.
Page 566 Field Service Ver. 1.0 Oct. 2007 2. Checking the controller firmware version 6. Specify the drive of compact flash, which was recognized through the procedure 3, and execute the “mkcf.bat.” (Input the C: \bizhub\card_work>mkcf t1 f (drive number): in the below figure, and push the “Enter”.) A02EF2E282DA 7.
Page 567: Preparations For Firmware Rewriting By Firmware Imaging Toolkit 2006
2. Checking the controller firmware version Field Service Ver. 1.0 Oct. 2007 Preparations for firmware rewriting by Firmware Imaging Toolkit 2006 • This software is designed as the tool to write firmware data of MFP/printer released by KMBT into the compact flash card. 2.3.1 Correspond model •...
Page 568: Installation Of Software
Field Service Ver. 1.0 Oct. 2007 2. Checking the controller firmware version 2.3.4 Installation of software • Follow the procedures shown below to install the software. NOTE • Install the software to the PC with the administration authentication. • When any anti-virus program is activated, quite the program before the installa- tion.
Page 569 2. Checking the controller firmware version Field Service Ver. 1.0 Oct. 2007 3. After checking the contents of license agreement, select [I accept the terms in the license agreement] and click [Next >]. 9J06F2E701DA 4. Select the installed destination folder of Firmware Imaging Toolkit 2006, and click [Next>].
Page 570: Update Of Software
Field Service Ver. 1.0 Oct. 2007 2. Checking the controller firmware version 5. Click [Install] to start installation. 6. Click [Finish] to complete the installation. 9J06F2E703DA 7. Shortcut file will be created inside Windows Start menu ([Program] → [KONICA MINOLTA] → [Firmware Imaging Toolkit 2006]). 9J06F2E708DA 2.3.5 Update of software...
Page 571: Screen
2. Checking the controller firmware version Field Service Ver. 1.0 Oct. 2007 2.3.6 Screen A. Main window • The main window will be displayed after activating the software. • Main window consists of 2 patterns: Basic mode, Advanced mode When the advanced mode is selected 9J06F2E704DA About •...
Page 572 Field Service Ver. 1.0 Oct. 2007 2. Checking the controller firmware version B. Settings dialog • It will be displayed by clicking [Settings] at main window. • Other settings will be enabled by selecting the check box of [Enabled Advanced Fea- tures].
Page 573: Details Of Each Function
2. Checking the controller firmware version Field Service Ver. 1.0 Oct. 2007 2.3.7 Details of each function A. Basic functions (1) Write Firmware to a card • To write FW data into the compact flash. The FW data of the models shown below can be written.
Page 574 Field Service Ver. 1.0 Oct. 2007 2. Checking the controller firmware version B. Advanced functions (1) Create a Firmware Image from a card • Create the image file from the firmware data written into the compact flash. Create the image file by dumping directly the data in the card. This function allows us to save the various type of firmware data in the compact flash as the image file and hold as print data.
Page 575: How To Write Firmware Data
2. Checking the controller firmware version Field Service Ver. 1.0 Oct. 2007 2.3.8 How to write firmware data A. In the case of C650/C550/C451/C450/C450P/C353/C353P/C352/C352P/C351/C350/ C300/C253/C250/C250P/C203 series 1. Put the firmware data in the optional directory. (C:\bizhub in the below figure) 9J06F2E710DA NOTE •...
Page 576 Field Service Ver. 1.0 Oct. 2007 2. Checking the controller firmware version 3. Mount the compact flash on the PC, and check the drive name, which was recognized in the Windows. (F-drive in the following figure) 9J06F2E712DA 4. Start Firmware Imaging Toolkit 2006. NOTE •...
Page 577 2. Checking the controller firmware version Field Service Ver. 1.0 Oct. 2007 6. Click [Browse]. 9J06F2E707DA 7. Select the file type [Indexed Firmware]. 8. Move to the folder decompressed at step 2, confirm that only "###_cf.tar.gz" (### is for model name) is displayed, and select. NOTE •...
Page 578 Field Service Ver. 1.0 Oct. 2007 2. Checking the controller firmware version 10. Select the drive that the compact flash is inserted, which is confirmed at step 3. NOTE • The drives other than the compact flash that is recognized as “Removable Disk” can be selected for the writing destination.
Page 579 2. Checking the controller firmware version Field Service Ver. 1.0 Oct. 2007 14. When the writing is completed, the following screen appears. In this screen, check sums will be compared between the firmware data and one writ- ten into the compact flash. 9J06F2E717DA NOTE •...
Page 580: Firmware Rewriting By Compact Flash
Field Service Ver. 1.0 Oct. 2007 2. Checking the controller firmware version Firmware rewriting by compact flash • The firmware is updated using the compact flash. 2.4.1 Updating method NOTE • NEVER remove or insert the compact flash card with the machine power turned 1.
Page 581 2. Checking the controller firmware version Field Service Ver. 1.0 Oct. 2007 6. Check the message and press the Menu/Select key to start the firmware rewrite. Firmware Update Push [select] Key A02EF2C258DA 7. While the firmware rewrite is in process, the following message appears and LED line blinks in blue.
Page 582: Action When Data Transfer Fails
Field Service Ver. 1.0 Oct. 2007 2. Checking the controller firmware version 2.4.2 Action when data transfer fails • If “Failed to Download” appears on the control panel, indicating that rewriting has been unsuccessful (in which case the Start key lights up red), take the following steps. 1.
Page 583: Updating The Firmware With The Internet Isw
2. Checking the controller firmware version Field Service Ver. 1.0 Oct. 2007 Updating the firmware with the Internet ISW 2.5.1 Outline • [Internet ISW] is the system where the firmware update instructions are sent to the main body via either the control panel or the jig software so that the main body will automati- cally receive the latest firmware data from the program server over a network.
Page 584 Field Service Ver. 1.0 Oct. 2007 2. Checking the controller firmware version 4. Click [ON], and click [END]. When using the control panel, select [Enable] and press the Menu/Select key. NOTE • Settings such as server setting, etc. will be available by selecting “ON” on this set- ting.
Page 585 2. Checking the controller firmware version Field Service Ver. 1.0 Oct. 2007 Step Connecting by http Connecting by ftp Connection Time-Out • Select [Connection Time-out], and set the time for the connection time out between 30 and 300 seconds. ⎯ ConnectionTimeout (Control panel) •...
Page 586 Field Service Ver. 1.0 Oct. 2007 2. Checking the controller firmware version NOTE • Enter the URL which matches to the protocol to be used. When connecting to http http://(host name or IP address)/directory name or https://(host name or IP address)/directory name When connecting to ftp ftp://(host name or IP address)/directory name 6.
Page 587: Firmware Rewriting
2. Checking the controller firmware version Field Service Ver. 1.0 Oct. 2007 2.5.4 Firmware rewriting NOTE • When performing the Internet ISW, ask the administrator for permission before- hand. • DO NOT turn OFF the power switch while downloading. A. Conducting rewriting on the control panel 1.
Page 588 Field Service Ver. 1.0 Oct. 2007 2. Checking the controller firmware version B. Update from the control panel 1. Select [Service Mode] → [Internet ISW] → [Download]. 2. Select [Start] and press the Menu/Select key. 3. The message, [Rebooting. Please do not turn OFF power.], appears. 4.
Page 589 2. Checking the controller firmware version Field Service Ver. 1.0 Oct. 2007 12. When Internet ISW is complete successfully, the control panel displays the message as shown in the following illustration. Net Client Result Upgrade successful A02EF2C281DA C. Completed or failed (1) Firmware updated normally 1.
Page 590: Error Code List For The Internet Isw
Access Set] • If the above process does not solve the problem, inform the corresponding error code to the KONICA MINOLTA. • Check if the following setting is set to “ON”. When using the control panel, check if the following setting is set to “Enable”.
Page 591 2. Checking the controller firmware version Field Service Ver. 1.0 Oct. 2007 Error code Description Countermeasure Control panel • Check the User’s network environment. (LAN cable’s connection) • Check the status of the following set- ting. [Service Mode] → [Internet ISW] → Error concerning the network 0x00111000 [Forwarding Access Setting]...
Page 592 • If the above process does not solve the downloaded. problem, inform the corresponding 0x10000106 • Check sum error error code to the KONICA MINOLTA. File access error • The file downloaded has an error. • The header of the file which has been read has an error.
Page 593 2. Checking the controller firmware version Field Service Ver. 1.0 Oct. 2007 Blank Page...
Page 594: Checking The System Configuration
Field Service Ver. 1.0 Oct. 2007 3. Checking the system configuration Troubleshooting Checking the system configuration • When a malfunction occurs, let the printer print a configuration page to check for system configuration. 1. Press the Menu/Select key. 2. Select [User Settings] → [Print Reports] → [Configuration]. 3.
Page 595 5. Troubleshooting procedures Field Service Ver. 1.0 Oct. 2007 Check Possible Cause Action Remark The print destination Set the correct See “User’s Guide” port setting is wrong. port. PC operates errati- Restart the PC. cally temporarily. Uninstall the printer Printer driver incor- driver through the See “User’s Guide.”...
Page 596 SERVICE MANUAL FIELD SERVICE 2007.10 Ver. 1.0...
Page 597 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 598 Field Service Ver. 1.0 Oct. 2007 CONTENTS PC-104/204 General Product specifications ..................... 1 Paper Feed path...................... 2 Maintenance Periodical check ...................... 3 Maintenance procedure (Periodical check parts) ..........3 3.1.1 Replacing the separation roller assy ............. 3 3.1.2 Replacing the feed roller ................5 3.1.3 Replacing the pick-up roller................
Page 599 Field Service Ver. 1.0 Oct. 2007 Troubleshooting Jam display ......................25 Misfeed display ....................25 8.1.1 Misfeed display resetting procedure ............25 Sensor layout...................... 26 Solution ......................27 8.3.1 Initial check items ..................27 8.3.2 Tray3 feed section/vertical transport section misfeed (PC-104/204)... 28 8.3.3 Tray4 feed section/vertical transport section misfeed (PC-204)....
Page 600: Product Specifications
Field Service Ver. 1.0 Oct. 2007 1. Product specifications General Product specifications A. Type Name 2 way paper feed cabinet Type Front loading type 2 way paper feed device Installation Desk type Document alignment Center B. Paper Capacity Type Size Tray 3 Tray 4 Plain paper...
Page 601: Paper Feed Path
2. Paper Feed path Field Service Ver. 1.0 Oct. 2007 Paper Feed path Paper feed from the 3rd tray Transportation to main body Main body transportation in PC PC-104/204 Only PC-204 Paper feed from the 4th tray 4061t1c001aa...
Page 602: Periodical Check
Field Service Ver. 1.0 Oct. 2007 3. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) 3.1.1 Replacing the separation roller assy A. Periodically replaced parts/cycle • Separation roller assy: Every 300,000 prints NOTE • Replace the separation roller assy, feed roller and pick-up roller at the same time. B.
Page 603 3. Periodical check Field Service Ver. 1.0 Oct. 2007 4. Remove two C-rings [1] and the shaft [2], and remove the paper sep- aration roller fixing bracket assy [3]. NOTE • Be careful not to lose spring at this time. A093F2C501DA 5.
Page 604: Replacing The Feed Roller
Field Service Ver. 1.0 Oct. 2007 3. Periodical check 3.1.2 Replacing the feed roller A. Periodically replaced parts/cycle • Feed roller: Every 300,000 prints NOTE • Replace the separation roller assy, feed roller and pick-up roller at the same time. B.
Page 605 3. Periodical check Field Service Ver. 1.0 Oct. 2007 6. Remove two screws [1] and remove the mounting frame [2] for the paper separation roller mounting bracket assy. A093F2C004DA 7. Remove two screws [1] and remove the feed roller cover [2]. A093F2C005DA 8.
Page 606 Field Service Ver. 1.0 Oct. 2007 3. Periodical check 9. Shift the shaft assy [1] in the orienta- tion as shown on the left, and remove the C-ring [2] and the gear [3]. 4348fs2607c0 10. Remove the C-ring [1], the bushing [2], and remove the shaft assy [3].
Page 607: Replacing The Pick-Up Roller
3. Periodical check Field Service Ver. 1.0 Oct. 2007 12. Remove the C-ring [1] and remove the feed roller [2]. A093F2C531DA 13. Repeat steps 1 to 12 similarly for the paper feed tray 4. 3.1.3 Replacing the pick-up roller A. Periodically replaced parts/cycle •...
Page 608 Field Service Ver. 1.0 Oct. 2007 3. Periodical check 5. Remove four screws [1] and remove the feed unit [2]. A093F2C003DA 6. Remove two screws [1] and remove the mounting frame [2] for the paper separation roller mounting bracket assy. A093F2C004DA 7.
Page 609 3. Periodical check Field Service Ver. 1.0 Oct. 2007 8. Remove two C-rings [1], two bush- ings [2], and remove the pick-up roller assy [3]. A093F2C532DA 9. Remove the C-ring [1] and remove the pick-up roller [2]. A093F2C533DA 10. Repeat steps 1 to 9 similarly for the paper feed tray 4.
Page 610: Other
Field Service Ver. 1.0 Oct. 2007 4. Other Other Disassembly/Adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
Page 611: Disassembly/Assembly/Cleaning List (Other Parts)
4. Other Field Service Ver. 1.0 Oct. 2007 Disassembly/Assembly/Cleaning list (Other parts) 4.2.1 Disassembly/Assembly parts list Section Part name Ref. page Right door P.13 Rear right cover P.13 Lower right cover P.13 Exterior parts Front right cover P.13 Rear cover P.13 Left cover P.13...
Page 612: Disassembly/Assembly Procedure
Field Service Ver. 1.0 Oct. 2007 4. Other Disassembly/Assembly procedure 4.3.1 Right door/Rear right cover/Lower right cover/Front right cover A093F2C526DA 1. Open the right door [1]. 2. Remove the right door [1]. 3. Remove two screws [2] and remove the rear right cover [3]. 4.
Page 613: Cleaning Procedure
4. Other Field Service Ver. 1.0 Oct. 2007 Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 4.4.1 Separation roller 1. Remove the right door. See P.13 2. Remove two screws [1] and remove the jam access cover [2].
Page 614: Feed Roller
Field Service Ver. 1.0 Oct. 2007 4. Other 4.4.2 Feed roller 1. Remove the paper feed tray 3. (remove the paper feed tray 4 from 4th row.) 2. Remove the separation roller mounting bracket assy. See the procedures 1 to 3 in P.14 “Cleaning of the separation roller.” 3.
Page 615: Vertical Transport Roller
4. Other Field Service Ver. 1.0 Oct. 2007 4.4.4 Vertical transport roller 1. Open the right door. 2. Using a cleaning pad dampened with alcohol, wipe the vertical transport roller [1] clean of dirt. A093F2C009DA...
Page 616: Adjustment/Setting
Field Service Ver. 1.0 Oct. 2007 5. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 617: Sensor Check
6. Sensor check Field Service Ver. 1.0 Oct. 2007 Sensor check Check procedure A. Procedure 1. Call the Service Mode to the screen. See P.228 of the main body service manual. 2. Click [State Confirmation]. 3. Click [Sensor Check]. 6.1.1 Sensor check screen •...
Page 618: Sensor Check List
Field Service Ver. 1.0 Oct. 2007 6. Sensor check 6.1.2 Sensor check list A. Sensor monitor1 Operation characteris- tics/Panel display Symbol Panel display Part/Signal name Out of PS112 Device Detection Tray3 device detection sensor position Paper not Paper PS115 Paper Empty Tray3 empty sensor present present...
Page 619: Mechanical Adjustment
7. Mechanical adjustment Field Service Ver. 1.0 Oct. 2007 Mechanical adjustment Adjusting the paper reference position NOTE • Make this adjustment after any of the following procedures has been performed. When the PH unit has been replaced. When the image on the print is offset in the sub scan direction. When a faint image occurs on the leading edge of the image.
Page 620 Field Service Ver. 1.0 Oct. 2007 7. Mechanical adjustment 10. Watching the graduations [1] pro- vided in the drawer, move the edge guide [2] in the rear. • If width A is greater than the specified value, move the edge guide toward the front.
Page 621 7. Mechanical adjustment Field Service Ver. 1.0 Oct. 2007 5. Measure the width of printed refer- ence line A. ± Specification: 3.0 mm 1.0 mm 6. If the measured width A falls outside the specified range, enter the correc- tion value using the [-] or [+] key. 7.
Page 622: Centering (Duplex)
Field Service Ver. 1.0 Oct. 2007 7. Mechanical adjustment 7.1.2 Centering (Duplex) A. Control panel 1. Call the Service Mode to the screen. See P.228 of the main body service manual. 2. Select [MachineAdjustment] → [Printer Area] → [Centering(Duplex)] → [Tray 3]. 3.
Page 623 7. Mechanical adjustment Field Service Ver. 1.0 Oct. 2007 5. Measure the width of printed refer- ence line A. ± Specification: 3.0 mm 2.0 mm 6. If the measured width A falls outside the specified range, enter the correc- tion value using the [-] or [+] key. 7.
Page 624: Troubleshooting
Field Service Ver. 1.0 Oct. 2007 8. Jam display Troubleshooting Jam display Misfeed display • When a paper misfeed occurs, the LED line lights up red steadily and the misfeed mes- sage is displayed on the control panel of the machine. LED line is lit up steadily red Paper misfeed code will be displayed A093F4E012DA...
Page 625: Sensor Layout
8. Jam display Field Service Ver. 1.0 Oct. 2007 Sensor layout A093F4C007DA [1] Sensor in front of tim. roller (PS23) [4] Tray3 paper feed sensor (PS116) [2] Paper feed tray 2 vertical transport sensor [5] Tray4 vertical transport sensor (PS126) (PS16) [3] Tray3 vertical transport sensor (PS117) [6] Tray4 paper feed sensor (PS125)
Page 626: Solution
Field Service Ver. 1.0 Oct. 2007 8. Jam display Solution 8.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper storage procedures.
Page 627: Tray3 Feed Section/Vertical Transport Section Misfeed (Pc-104/204)
Location Step Action Control signal (Electrical components) Initial check items — — bizhub C353P PS23 I/O check, sensor check PRCB CN1PRCB-3 (ON) D-18 PC-104, PC-204 PS116 I/O check, sensor check PCCB PJ6PCCB-8 (ON) B-1 to 2 PC-104, PC-204 PS117 I/O check, sensor check...
Page 628: Tray4 Feed Section/Vertical Transport Section Misfeed (Pc-204)
Step Action Control signal (Electrical components) Initial check items — — bizhub C353P PS23 I/O check, sensor check PRCB CN1PRCB-3 (ON) D-18 PS125 I/O check, sensor check PCCB PJ10PCCB-8 (ON) PC-204 G-5 PS126 I/O check, sensor check PCCB PJ11PCCB-2 (ON)
Page 629: Trouble Code
9. Trouble code Field Service Ver. 1.0 Oct. 2007 Trouble code Trouble code display • The machine’s CPU performs a self-diagnostics function that, on detecting a malfunction, displays the corresponding malfunction code on the control panel. LED line is lit up steadily red trouble code will be displayed A093F4E009DA Trouble code list...
Page 630: Solution
Field Service Ver. 1.0 Oct. 2007 9. Trouble code Solution 9.3.1 C0206: Tray3 lift-up failure C0208: Tray4 lift-up failure Relevant electrical parts Tray3 lift-up motor (M124) PC control board (PCCB) Tray4 lift-up motor (M125) MFP board (MFPB) Tray3 upper limit sensor (PS114) DC power supply (DCPU) Tray4 upper limit sensor (PS123) WIRING DIAGRAM...
Page 631 9. Trouble code Field Service Ver. 1.0 Oct. 2007 Blank Page...
Page 632 SERVICE MANUAL FIELD SERVICE 2007.10 Ver. 1.0...
Page 633 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 634 Field Service Ver. 1.0 Oct. 2007 CONTENTS PC-405 General Product specification ....................1 Paper Feed Path ..................... 2 Maintenance Periodical check ...................... 3 Maintenance procedure (Periodical check parts) ..........3 3.1.1 Replacing the separation roller assy ............. 3 3.1.2 Replacing the feed roller ................5 3.1.3 Replacing the pick-up roller................
Page 635 Field Service Ver. 1.0 Oct. 2007 7.1.1 Centering ....................24 7.1.2 Centering (Duplex)..................28 Shifter movement timing belt adjustment ............30 Troubleshooting Jam display ......................33 Misfeed display ....................33 8.1.1 Misfeed display resetting procedure ............33 Sensor layout...................... 34 Solution ......................
Page 636: Product Specification
Field Service Ver. 1.0 Oct. 2007 1. Product specification General Product specification A. Type Name Large capacity cabinet Type Front loading type LCC Installation Desk type Document alignment Center B. Paper Type Size Capacity Plain paper 2,500 sheets (60 to 90 g/m (16 to 24 lb)) Thick paper 1 (91 to 150 g/m...
Page 637: Paper Feed Path
2. Paper Feed Path Field Service Ver. 1.0 Oct. 2007 Paper Feed Path Transportation to main body Main body PC-405 Paper feed in LCC 4061t1c101aa Main tray Sub tray Move from sub-tray to the main tray...
Page 638: Periodical Check
Field Service Ver. 1.0 Oct. 2007 3. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) 3.1.1 Replacing the separation roller assy A. Periodically replaced parts/cycle • Separation roller assy: Every 300,000 prints NOTE • Replace the separation roller assy, feed roller and pick-up roller at the same time. B.
Page 639 3. Periodical check Field Service Ver. 1.0 Oct. 2007 4. Remove the C-ring [1], the guide [2], and remove the separation roller assy [3]. A093F2C502DA NOTE • Install the separation roller assy while pressing the holder down so that it aligns to the metal bracket of the machine.
Page 640: Replacing The Feed Roller
Field Service Ver. 1.0 Oct. 2007 3. Periodical check 3.1.2 Replacing the feed roller A. Periodically replaced parts/cycle • Feed roller: Every 300,000 prints NOTE • Replace the separation roller assy, feed roller and pick-up roller at the same time. B.
Page 641 3. Periodical check Field Service Ver. 1.0 Oct. 2007 6. Remove two screws [1] and remove the mounting frame [2] for the sepa- ration roller mounting bracket assy. A093F2C011DA 7. Remove two screws [1] and remove the paper feed roller cover [2]. A093F2C012DA 8.
Page 642 Field Service Ver. 1.0 Oct. 2007 3. Periodical check 9. Shift the shaft assy [1] in the orienta- tion as shown on the left, and remove the C-ring [2] and the gear [3]. 10. Remove the shaft assy [1]. 4348fs2506c0 11.
Page 643: Replacing The Pick-Up Roller
3. Periodical check Field Service Ver. 1.0 Oct. 2007 3.1.3 Replacing the pick-up roller A. Periodically replaced parts/cycle • Pick-up roller: Every 300,000 prints NOTE • Replace the separation roller assy, feed roller and pick-up roller at the same time. B.
Page 644 Field Service Ver. 1.0 Oct. 2007 3. Periodical check 6. Remove two screws [1] and remove the mounting frame [2] for the sepa- ration roller mounting bracket assy. A093F2C011DA 7. Remove two screws [1] and remove the paper feed roller cover [2]. A093F2C012DA 8.
Page 645: Other
4. Other Field Service Ver. 1.0 Oct. 2007 Other Disassembly/Adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
Page 646: Disassembly/Assembly/Cleaning List (Other Parts)
Field Service Ver. 1.0 Oct. 2007 4. Other Disassembly/Assembly/Cleaning list (Other parts) 4.2.1 Disassembly/Assembly parts list Section Part name Ref. page Right door P.12 Rear right cover P.12 Lower right cover P.12 Exterior parts Front right cover P.12 Rear cover P.12 Left cover P.12...
Page 647: Disassembly/Assembly Procedure
4. Other Field Service Ver. 1.0 Oct. 2007 Disassembly/Assembly procedure 4.3.1 Right door/Rear right cover/Lower right cover/Front right cover A093F2C519DA 1. Open the right door [1]. 2. Remove the right door [1]. 3. Remove two screws [2] and remove the rear right cover [3]. 4.
Page 648: Drawer
Field Service Ver. 1.0 Oct. 2007 4. Other 4.3.3 Drawer 1. Insert a driver into the hole [1] at the back of the feed tray and pull out the paper feed tray. A093F2C509DA 2. Remove the paper. 3. Remove two screws [1], the connec- tor [2], and remove the connector board [3].
Page 649: Wire
4. Other Field Service Ver. 1.0 Oct. 2007 4.3.4 Wire 1. Remove the drawer. See P.13 2. Remove four screws [1] and discon- nect the connector [2], and remove the front cover assy [3]. A093F2C511DB 3. Remove two screws [1] and the inner cover assy [2].
Page 650 Field Service Ver. 1.0 Oct. 2007 4. Other 5. Remove three screws [1] and remove the driver mounting plate assy [2]. A093F2C514DA NOTE • When assembling, be sure to engage rib of gear 1 [1] with convex section of gear 2 [2]. A093F2C515DA 6.
Page 651 4. Other Field Service Ver. 1.0 Oct. 2007 7. Remove two C-clips [1]. 8. Remove four pulley covers [2]. 9. Unhook four pulleys [3]. A093F2C517DA 10. Remove the ground plate [1]. 11. Remove four cable holding jigs [2] and remove the main drawer [3]. NOTE •...
Page 652 Field Service Ver. 1.0 Oct. 2007 4. Other 13. Remove four screws [1] and remove the front trailing edge assy [2]. A093F2C522DA 14. Remove three C-rings [1], the bush- ing [2], and two gears [3]. 15. Remove the feed drum assy [4]. A093F2C523DA 16.
Page 653: Cleaning Procedure
4. Other Field Service Ver. 1.0 Oct. 2007 Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 4.4.1 Separation roller 1. Remove the right door. See P.12 2. Remove two screws [1] and separa- tion roller mounting bracket assy [2].
Page 654: Pick-Up Roller
Field Service Ver. 1.0 Oct. 2007 4. Other 2. Remove two screws [1] and separa- tion roller mounting bracket assy [2]. A093F2C500DA 3. Using a cleaning pad dampened with alcohol, wipe the feed roller [1] clean of dirt. A093F2C015DA 4.4.3 Pick-up roller 1.
Page 655: Vertical Transport Roller
4. Other Field Service Ver. 1.0 Oct. 2007 2. Remove two screws [1] and separa- tion roller mounting bracket assy [2]. A093F2C500DA 3. Using a cleaning pad dampened with alcohol, wipe the pick-up roller [1] clean of dirt. A093F2C014DA 4.4.4 Vertical transport roller 1.
Page 656: Adjustment/Setting
Field Service Ver. 1.0 Oct. 2007 5. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 657: Sensor Check
6. Sensor check Field Service Ver. 1.0 Oct. 2007 Sensor check Check procedure A. Procedure 1. Call the Service Mode to the screen. See P.228 of the main body service manual. 2. Click [State Confirmation]. 3. Click [Sensor Check]. 4. Click [ ] once. 6.1.1 Sensor check screen •...
Page 658: Sensor Check List
Field Service Ver. 1.0 Oct. 2007 6. Sensor check 6.1.2 Sensor check list Sensor monitor 2 Operation characteristics/ panel display Symbol Panel display Part/Signal name Raised Lift-Up Upper Lift-up upper sensor Not raised Position Lowered PS13 Lift-Up Lower Lift-up lower sensor Not lowered Position PS12...
Page 659: Mechanical Adjustment
7. Mechanical adjustment Field Service Ver. 1.0 Oct. 2007 Mechanical adjustment Adjusting the paper reference position NOTE • Make this adjustment after any of the following procedures has been performed. When the PH unit has been replaced. When the image on the print is offset in the sub scan direction. When a faint image occurs on the leading edge of the image.
Page 660 Field Service Ver. 1.0 Oct. 2007 7. Mechanical adjustment 9. Open the right door. 10. Loosen the adjustment screw [1] and turn screw D [2] to make the adjust- ment. NOTE • Do not damage the passage surface of the right door. A093F3C507DA •...
Page 661 7. Mechanical adjustment Field Service Ver. 1.0 Oct. 2007 B. Jig software 1. Call the Service Mode to the screen. See P.228 of the main body service manual. 2. Click [Machine] → [Printer Area]. 3. Select [Centering] → [3rd.]. A093F3E011DA 4.
Page 662 Field Service Ver. 1.0 Oct. 2007 7. Mechanical adjustment 9. Open the right door. 10. Loosen the adjustment screw [1] and turn screw D [2] to make the adjust- ment. NOTE • Do not damage the passage surface of the right door. A093F3C507DA •...
Page 663: Centering (Duplex)
7. Mechanical adjustment Field Service Ver. 1.0 Oct. 2007 7.1.2 Centering (Duplex) A. Control panel 1. Call the Service Mode to the screen. See P.228 of the main body service manual. 2. Select [MachineAdjustment] → [Printer Area] → [Centering(Duplex)] → [Tray 3]. 3.
Page 664 Field Service Ver. 1.0 Oct. 2007 7. Mechanical adjustment 5. Measure the width of printed refer- ence line A. ± Specification: 3.0 mm 2.0 mm 6. If the measured width A falls outside the specified range, enter the correc- tion value using the [-] or [+] key. 7.
Page 665: Shifter Movement Timing Belt Adjustment
7. Mechanical adjustment Field Service Ver. 1.0 Oct. 2007 Shifter movement timing belt adjustment 1. Remove the drawer. See P.13 2. While raising the main tray [1], remove the screw [2] and the con- nector cover [3]. A093F3C001DA 3. While raising the main tray [1], remove two screws [2] that hold the shift tray in position.
Page 666 Field Service Ver. 1.0 Oct. 2007 7. Mechanical adjustment 5. Push the tab [1] of the shift tray [2] as shown on the left and release the lock. 6. Remove the shift tray [2]. A093F3C511DA 7. Loosen the screw [1] fixing the ten- sion pulley assy as shown on the left and move it in the direction of the arrow.
Page 667 7. Mechanical adjustment Field Service Ver. 1.0 Oct. 2007 Blank Page...
Page 668: Troubleshooting
Field Service Ver. 1.0 Oct. 2007 8. Jam display Troubleshooting Jam display Misfeed display • When a paper misfeed occurs, the LED line lights up red steadily and the misfeed mes- sage is displayed on the control panel of the machine. LED line is lit up steadily red Paper misfeed code will be displayed A093F4E010DA...
Page 669: Sensor Layout
8. Jam display Field Service Ver. 1.0 Oct. 2007 Sensor layout A093F4C008DA [1] Sensor in front of tim. roller PS23 [3] Vertical transport sensor [2] Paper feed tray 2 vertical trans- PS16 [4] Paper feed sensor port sensor...
Page 670: Solution
Field Service Ver. 1.0 Oct. 2007 8. Jam display Solution 8.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper storage procedures.
Page 671: Lct Paper Feed Section/Vertical Transport Section Misfeed
Step Action Control signal (Electrical components) Initial check items — — bizhub C353P PS23 I/O check, sensor check PRCB CN1PRCB-3 (ON) D-18 PS1 I/O check, sensor check PCCB PJ5PCCB-2 (ON) PC-405 F-9 PS2 I/O check, sensor check PCCB PJ5PCCB-5 (ON)
Page 672: Trouble Code
Field Service Ver. 1.0 Oct. 2007 9. Trouble code Trouble code Trouble code display • The machine’s CPU performs a self-diagnostics function that, on detecting a malfunction, displays the corresponding malfunction code on the control panel. LED line is lit up steadily red Trouble code will be displayed A093F4E011DA...
Page 673: Trouble Code List
9. Trouble code Field Service Ver. 1.0 Oct. 2007 Trouble code list Code Item Description C0001 LCT communication error • Due to a software malfunction, etc., the time on the watchdog timer has run out and a reset is performed. C0209 LCT elevator motor failure •...
Page 674 Field Service Ver. 1.0 Oct. 2007 9. Trouble code Code Item Description C0214 LCT shifting failure • The shift tray stop sensor (PS11) is not blocked even after the set period of time has elapsed after the shift operation began (shift to the right). •...
Page 675: Solution
9. Trouble code Field Service Ver. 1.0 Oct. 2007 Solution 9.3.1 C0001: LCT communication error Relevant electrical parts PC control board (PCCB) WIRING DIAGRAM Location Step Action Control signal (Electrical components) Turn OFF the power switch, wait for 10 sec. —...
Page 676: C0210: Lct Lift Failure
Field Service Ver. 1.0 Oct. 2007 9. Trouble code 9.3.3 C0210: LCT lift failure Relevant electrical parts Lift-up upper sensor (PS4) PC control board (PCCB) Lift-up lower sensor (PS13) Elevator motor pulse sensor (PS10) Lower over run sensor (PS7) WIRING DIAGRAM Location Step Action...
Page 677: C0213: Lct Shift Gate Operation Failure
9. Trouble code Field Service Ver. 1.0 Oct. 2007 9.3.5 C0213: LCT shift gate operation failure Relevant electrical parts Division board position sensor (PS14) PC control board (PCCB) Division board position motor (M3) WIRING DIAGRAM Location Step Action Control signal (Electrical components) Check the motor and sensor connectors for...
Page 678: C0215: Lct Shift Motor Failure
Field Service Ver. 1.0 Oct. 2007 9. Trouble code 9.3.7 C0215: LCT shift motor failure Relevant electrical parts Shift motor (M4) PC control board (PCCB) Shift motor pulse sensor (PS8) WIRING DIAGRAM Location Step Action Control signal (Electrical components) Check the motor and sensor connectors for proper connection, and correct as neces- —...
Page 679 9. Trouble code Field Service Ver. 1.0 Oct. 2007 Blank Page...
Page 680 SERVICE MANUAL FIELD SERVICE 2007.10 Ver. 1.0...
Page 681 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 682 Field Service Ver. 1.0 Oct. 2007 CONTENTS FS-519/PK-515/OT-602 General Product specifications ..................... 1 FS-519 ........................1 PK-515........................4 OT-602 ........................5 Paper feed path ....................... 7 Feeding paper to the 1st exit tray ................. 7 Feeding paper to the 2nd exit tray ................ 7 Feeding paper to the 2nd exit tray (When OT-602 is mounted) ......
Page 683 Field Service Ver. 1.0 Oct. 2007 4.4.10 Output tray (OT-602): Option............... 26 4.4.11 Tray unit ...................... 27 4.4.12 Finisher unit ....................30 4.4.13 Changing the height of the stand table ............31 4.4.14 Height and angle adjustment of stand table ..........36 4.4.15 Stapler unit....................
Page 684 Field Service Ver. 1.0 Oct. 2007 Troubleshooting Jam display ......................75 Misfeed display ....................75 9.1.1 Misfeed display resetting procedure ............75 Sensor layout ...................... 76 Solution....................... 77 9.3.1 Initial check items..................77 9.3.2 Solution when paper curl occurs..............77 9.3.3 Transport section misfeed ................
Page 685 Field Service Ver. 1.0 Oct. 2007 Blank Page...
Page 686: Product Specifications
Field Service Ver. 1.0 Oct. 2007 1. Product specifications General Product specifications FS-519 A. Type Name Multi staple finisher built into the printer Installation Installed in the printer Document alignment Center Consumables Staples B. Functions Sort, group, sort offset, group offset, sort stable, and punch (when PK-515 is Modes mounted) C.
Page 687 1. Product specifications Field Service Ver. 1.0 Oct. 2007 (2) Sort offset/group offset Type Size Weight Max. capacity Exit 200 sheets tray1 A5, B5S/B5, A4S/A4, B4, A3 Plain paper x 11S/8- x 11, 1000 A4S, 60 to 90 g/m Recycled x 14, 11 x 17 sheets x 11S or less...
Page 688 Field Service Ver. 1.0 Oct. 2007 1. Product specifications D. Stapling Staple filling mode Dedicated staple cartridge (5000 staples) Staple detection Available (Nearly Empty: 20 remaining staples) Back of the corner (30 degree) A4, A3, B5, B4 x 11, 11 x 17 Front of the corner (30 degree) Back of the corner (Parallel) Stapling position...
Page 689 1. Product specifications Field Service Ver. 1.0 Oct. 2007 PK-515 A. Type Name Punch kit PK-515 Installation Built into the finisher Metric B5S, A4, B4, A3 Inch (2 holes) 8- x 11S/8- x 11, 8- x 14, 11 x 17 Paper size Inch (3 holes) 8- x 11, 11 x 17...
Page 690 Field Service Ver. 1.0 Oct. 2007 1. Product specifications OT-602 A. Type Name Output tray OT-602 Installation Fixed to the finisher Sort, group, and sort stable Mode Sort, group, sort offset, group offset, and sort stable Number of bins 1 bin Document alignment Center B.
Page 691 1. Product specifications Field Service Ver. 1.0 Oct. 2007 C. Machine specifications 282 mm (W) x 368 mm (D) x 57 mm (H) Dimensions 11 inch (W) x 14.5 inch (D) x 2.25 inch (H) Weight 0.7 kg (1.5 lb) D.
Page 692: Paper Feed Path
Field Service Ver. 1.0 Oct. 2007 2. Paper feed path Paper feed path Feeding paper to the 1st exit tray Transporting paper to the 1st exit tray Transporting paper from the main body Feeding paper to the 1st exit tray 9J08T1C106AA Feeding paper to the 2nd exit tray Transporting paper to...
Page 693: Feeding Paper To The 2Nd Exit Tray (When Ot-602 Is Mounted)
2. Paper feed path Field Service Ver. 1.0 Oct. 2007 Feeding paper to the 2nd exit tray (When OT-602 is mounted) Feeding paper to the 2nd exit tray Transporting paper to Transporting paper from the 2nd exit tray the main body 9J08T1C108AA...
Page 694: Periodical Check
Field Service Ver. 1.0 Oct. 2007 3. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) NOTE • The alcohol described in the cleaning procedure of maintenance represents the isopropyl alcohol. 3.1.1 Replacing the paddles A. Periodically replaced parts/cycle •...
Page 695 3. Periodical check Field Service Ver. 1.0 Oct. 2007 3. Loosen two screws [1] and remove the paddle holder assy [2]. A01GF2C555DA 4. Remove two paddles [1] [2] and replace them with new ones. NOTE • When installing new paddles, be sure to install the paddle covered with black film [1] and the paddle covered with transparent film [2] to...
Page 696 Field Service Ver. 1.0 Oct. 2007 3. Periodical check 6. Secure the paddle holder assy by tightening two screws [1]. NOTE • When tightening the two set screws, lightly press the paddle so that it is fixed without any tilt. •...
Page 697: Replacing The Cleaning Pad
3. Periodical check Field Service Ver. 1.0 Oct. 2007 3.1.2 Replacing the cleaning pad A. Periodically replaced parts/cycle • Cleaning pad: Every 800,000 prints B. Procedure 1. Remove the finisher unit. See P.30 2. Remove the screw [1] and remove the cleaning pad [2].
Page 698: Lubricating The Worm Gear And Replacing The Cover Film
Field Service Ver. 1.0 Oct. 2007 3. Periodical check 3.1.3 Lubricating the worm gear and replacing the cover film A. Periodically lubricated parts/cycle • Worm gear: Every 800,000 prints B. Periodically replaced parts/cycle • Cover film: Every 800,000 prints C. Procedure NOTE •...
Page 699 3. Periodical check Field Service Ver. 1.0 Oct. 2007 5. Remove three screws [1] and remove the elevator motor assy [2]. NOTE • Remove the elevator motor assy while holding the lower part of the tray [3] with your hand. A01GF2C561DA NOTE •...
Page 700 Field Service Ver. 1.0 Oct. 2007 3. Periodical check NOTE • Before attaching a new cover film, clean the metal surface where the new cover film is attached. • Align the right ends of the new cover film and the metal as shown in the illustration.
Page 701: Cleaning Of The Rollers And Rolls
3. Periodical check Field Service Ver. 1.0 Oct. 2007 3.1.4 Cleaning of the rollers and rolls A. Periodically cleaning parts/cycle • Rollers and rolls: Every 300,000 prints B. Procedure 1. Remove the finisher unit. See P.30 2. Remove the finisher unit upper cover. See P.23 3.
Page 702 Field Service Ver. 1.0 Oct. 2007 3. Periodical check 5. Remove punch waste storage box FN3.1 [1]. (only when PK-515 is installed) A01GF2C523DA 6. Lower processing guide FN3 [1]. 7. While turning processing knob FN2 [2], wipe the roll [3] using a soft cloth dampened with alcohol.
Page 703: Cleaning Of The Paddles
3. Periodical check Field Service Ver. 1.0 Oct. 2007 10. While turning processing knob FN6 [1], wipe the roller [2] using a soft cloth dampened with alcohol. A01GF2C525DA 3.1.5 Cleaning of the paddles A. Periodically cleaning parts/cycle • Paddles: Every 300,000 prints B.
Page 704: Other
Field Service Ver. 1.0 Oct. 2007 4. Other Other Disassembly/adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
Page 705: Precautions To Be Observed When Option Configuration Is Changed
4. Other Field Service Ver. 1.0 Oct. 2007 Precautions to be observed when option configuration is changed • The exit tray detection position must be changed depending on configuration of the options mounted on the printer. 4.2.1 Setting the exit tray detection position A.
Page 706: Disassembly/Assembly/Cleaning List (Other Parts)
Field Service Ver. 1.0 Oct. 2007 4. Other Disassembly/Assembly/Cleaning list (Other parts) 4.3.1 Disassembly/Assembly parts list Section Part name Ref. page Finisher unit right front cover P.22 Finisher unit left front cover P.22 Finisher unit rear cover P.22 Finisher unit upper cover P.23 Front door P.23...
Page 707: Disassembly/Assembly Procedure
4. Other Field Service Ver. 1.0 Oct. 2007 Disassembly/Assembly procedure 4.4.1 Finisher unit right front cover 1. Open the front door. 2. Remove two screws [1] and remove the finisher unit right front cover [2]. NOTE • At reinstallation, first fit the tab [3] into position.
Page 708: Finisher Unit Upper Cover
Field Service Ver. 1.0 Oct. 2007 4. Other 4.4.4 Finisher unit upper cover 1. Remove the finisher unit. See P.30 2. Remove the finisher unit rear cover. See P.22 3. Remove three screws [1] and remove the finisher unit upper cover [2].
Page 709: Middle Guide
4. Other Field Service Ver. 1.0 Oct. 2007 4.4.6 Middle guide 1. Remove the finisher unit. See P.30 2. Remove the finisher unit rear cover. See P.22 3. Remove the finisher unit upper cover. See P.23 4. Remove the harness bundle [1] from three harness guides [2].
Page 710: Intake Cover
Field Service Ver. 1.0 Oct. 2007 4. Other 4.4.7 Intake cover 1. Remove the finisher unit. See P.30 2. Remove the finisher unit rear cover. See P.22 3. Remove the finisher unit upper cover. See P.23 4. Remove the C-ring [1]. 5.
Page 711: Tray 1/Tray 2
4. Other Field Service Ver. 1.0 Oct. 2007 4.4.9 Tray 1/Tray 2 1. Remove two screws [1], and remove the tray 1 [2]. 2. Remove two screws [3], and remove the tray 2 [4]. A01GF2C004DA 4.4.10 Output tray (OT-602): Option 1.
Page 712: Tray Unit
Field Service Ver. 1.0 Oct. 2007 4. Other 4.4.11 Tray unit NOTE • When removing the tray unit, set the tray unit to its home position. • If the exit tray (OT-602) is installed, remove it in advance. See P.26 1.
Page 713 4. Other Field Service Ver. 1.0 Oct. 2007 5. Disconnect three connectors [1] and remove the screw [2], and the ground wire. A01GF2C007DA 6. Remove two shoulder screws [1]. NOTE • When the output tray (OT-602) is mounted, remove the screw [2] and remove the mounting holder [3].
Page 714 Field Service Ver. 1.0 Oct. 2007 4. Other 8. Position the stopper [2] as shown and secure it with the screw [1]. A01GF2C571DA 9. Remove two screws [1] and remove the mounting bracket [2]. A01GF2C009DA 10. Remove four screws [1]. A01GF2C565DA...
Page 715: Finisher Unit
4. Other Field Service Ver. 1.0 Oct. 2007 11. Pull the lock release lever [1] and remove the tray unit. NOTE • Make sure the height and angle adjustment of stand table when installing the finisher. See P.36 A01GF2C010DA 4.4.12 Finisher unit 1.
Page 716: Changing The Height Of The Stand Table
Field Service Ver. 1.0 Oct. 2007 4. Other 4.4.13 Changing the height of the stand table 1. Remove four covers [5] while remov- ing four latches [1], [2], [3], and [4]. A01GF2C579DA 2. Remove seven screws [1] to remove the upper unit (rear) for the stand table [2].
Page 717 4. Other Field Service Ver. 1.0 Oct. 2007 4. Remove two screws [1] to remove the mounting plate [2]. A01GF2C582DA 5. Remove eight screws [1] to remove two supports [2]. A01GF2C583DA 6. Set the mounting plate [1] which was removed in step 4, and tighten two screws [2].
Page 718 Field Service Ver. 1.0 Oct. 2007 4. Other 7. Mount the stand table upper unit (front) [1] which was removed in step 3, and tighten five screws [2]. NOTE • Use care since the lengths of the screws (*) shown on the illustration are different from other screws.
Page 719 4. Other Field Service Ver. 1.0 Oct. 2007 10. Mount four adjusting plates [1] fur- nished with the main body. A01GF2C588DA 11. Remove four screws [1] and remove the lower unit for the stand table [2]. A01GF2C589DA 12. Mount the stand table [1] to the main body, and tighten it with four screws [2].
Page 720 Field Service Ver. 1.0 Oct. 2007 4. Other 13. Mount the lower unit for the stand table [1] which was removed in step 11, and tighten four screws [2]. A01GF2C591DA 14. Mount two covers [1] which were removed in step 1. A01GF2C592DA 15.
Page 721: Height And Angle Adjustment Of Stand Table
4. Other Field Service Ver. 1.0 Oct. 2007 4.4.14 Height and angle adjustment of stand table 1. Measure the width of X on front and back side. Specifications: 5 ± 2 mm 2. Following adjustment is necessary when the width does not fall within the specifications.
Page 722 Field Service Ver. 1.0 Oct. 2007 4. Other 6. Measure the width of Y and Z (clear- ance of the exterior parts) on front and back side. Specifications: Y = Z - 1 mm (Y must be smaller than Z) Z = 7 ±...
Page 723: Stapler Unit
4. Other Field Service Ver. 1.0 Oct. 2007 4.4.15 Stapler unit 1. Open the front door. 2. Turn the dial [1], and move the sta- pler forward. 3. Remove the staple cartridge. 4. Remove the screw [2], and remove the cover [3]. 9J08F2C518DA 5.
Page 724: Punch Kit (Pk-515): Option
Field Service Ver. 1.0 Oct. 2007 4. Other 4.4.16 Punch kit (PK-515): Option 1. Remove the finisher unit. See P.30 2. Remove the finisher unit rear cover. See P.22 3. Remove the finisher unit upper cover. See P.23 4. Remove the finisher unit right front cover. See P.22 5.
Page 725: Exit Roller Motor/Storage Paddle Drive Clutch/Exit Upper Roller/Storage Paddle
4. Other Field Service Ver. 1.0 Oct. 2007 7. Remove ten screws [1] and remove the punch kit [2]. 9J08F2C552DA 4.4.17 Exit roller motor/Storage paddle drive clutch/Exit upper roller/Storage pad- 1. Remove the finisher unit. See P.30 2. Remove the finisher unit left front cover. See P.22 3.
Page 726 Field Service Ver. 1.0 Oct. 2007 4. Other 5. Remove two screws [1] and remove the exit roller motor [2]. A01GF2C535DA 6. Remove the E-ring [1]. 4349F2C522DA 7. Loosen two hexagonal socket head screws [1], and remove the storage paddle drive clutch assy [2]. 4349F2C523DA...
Page 727 4. Other Field Service Ver. 1.0 Oct. 2007 NOTE • When installing the storage paddle drive clutch, insert the hexagonal wrench into the flame notch [1], and confirm that the storage paddle drive axis [2] fits to the 2 mm-hole [3].
Page 728 Field Service Ver. 1.0 Oct. 2007 4. Other 8. Remove the C-ring [1] and the bush- ing [2]. 9J08F2C544DA 9. Remove two C-rings [1] and two bushings [2]. 9J08F2C545DA 10. Remove four screws [1] and remove the exit transportation section (upper) assy [2].
Page 729 4. Other Field Service Ver. 1.0 Oct. 2007 11. Remove two C-rings [1] and two bearings [2], and remove the exit upper roller assy [3]. 9J08F2C547DA 12. Remove the C-ring [1] and the bush- ing [2], and remove the storage pad- dle assy [3].
Page 730: Exit Paddle Drive Clutch/Exit Lower Roller
Field Service Ver. 1.0 Oct. 2007 4. Other 14. Disassemble the pressure/retraction system units 9J08F2C036DA 4.4.18 Exit paddle drive clutch/Exit lower roller 1. Remove the finisher unit. See P.30 2. Remove the finisher unit left front cover. See P.22 3. Remove the gear [1] and the bushing [2].
Page 731 4. Other Field Service Ver. 1.0 Oct. 2007 6. Loosen two hexagonal socket head screws [1], and remove the exit pad- dle drive clutch assy [2]. 9J08F2C537DA 7. Remove the C-ring [1] and the bear- ing [2]. 8. Remove the gear [3], C-ring [4] and bearing [5].
Page 732 Field Service Ver. 1.0 Oct. 2007 4. Other NOTE • When installing the exit paddle drive clutch assy, adjust the dis- tance between the bushing [1] and the exit paddle drive clutch [2] to 0.2 mm and tighten two hexagonal socket head screws.
Page 733: Aligning Section
4. Other Field Service Ver. 1.0 Oct. 2007 4.4.19 Aligning section 1. Remove the finisher unit left front cover. See P.22 2. Remove the finisher unit rear cover. See P.22 3. Remove the finisher unit upper cover. See P.23 4. Remove the exit transportation section (upper) assy. See P.40 5.
Page 734 Field Service Ver. 1.0 Oct. 2007 4. Other 10. Remove the wire saddle [1] and dis- connect two connectors [2]. 11. Remove the ground wire from the harness guide [3]. 9J08F2C011DA 12. Remove the harness bundle [1] from the harness guide [2]. 9J08F2C012DA 13.
Page 735 4. Other Field Service Ver. 1.0 Oct. 2007 14. Remove the knob [1] of FN5 and remove two gears [2]. 9J08F2C539DA 15. Remove three screws [1] and bush- ing [2], and remove the gear assy [3]. 9J08F2C014DA NOTE • When installing the gear assy, fit the mounting plate [1] to the caulk- ing axis [2], and tightening with screw.
Page 736: Elevator Motor/Timing Belt
Field Service Ver. 1.0 Oct. 2007 4. Other 16. Remove the C-ring [1] and remove the gear [2]. 9J08F2C540DA 17. Remove two screws [1] and two shoulder screws [2], and remove the aligning plate assy [3]. 9J08F2C015DA 4.4.20 Elevator motor/Timing belt A.
Page 737 4. Other Field Service Ver. 1.0 Oct. 2007 6. Remove three screws [1] and remove the elevator motor assy [2]. A01GF2C534DA 7. Remove the C-ring [1] and remove the gear cover [2]. A01GF2C537DA 8. Remove two screws [1] and remove the metal bracket [2].
Page 738 Field Service Ver. 1.0 Oct. 2007 4. Other 9. Remove the C-ring [1] and remove the gear (upper rear) [2] and belt [3]. A01GF2C539DA 10. Remove two screws [1] and remove elevator mounting plate (rear) [2]. [2 ] A01GF2C540DA 11. Remove two screws [1] and remove the belt holder [2].
Page 739 4. Other Field Service Ver. 1.0 Oct. 2007 13. Remove the lever [1]. 9J08F2C023DA 14. Remove the C-ring [1] and pin [2], and remove the gear (lower front) [3]. NOTE • Use care not to lose the pin. A01GF2C541DA 15. Remove two screws [1] and remove the metal bracket [2].
Page 740 Field Service Ver. 1.0 Oct. 2007 4. Other 16. Remove the C-ring [1] and remove the gear (upper front) [2]. A01GF2C543DA 17. Remove two screws [1] and remove elevator mounting plate (front) [2]. A01GF2C544DA 18. Remove two screws [1] and remove the belt holder [2].
Page 741 4. Other Field Service Ver. 1.0 Oct. 2007 B. Adjustment of lever installation position 1. Install all components excepting for elevator motor assy. NOTE • Fit the hole of the elevator mount- ing plate (front/back) [1] and the hole of the elevator tray [2], and install them by fixing the front and back along.
Page 742: Shutter Drive Gear
Field Service Ver. 1.0 Oct. 2007 4. Other 4.4.21 Shutter drive gear 1. Remove the tray unit. See P.27 2. Remove the tray unit front cover. See P.25 3. Remove the tray unit rear cover. See P.25 4. Remove four screws [1] and remove the shutter drive gear assy [2].
Page 743: Duplex Guide Solenoid
4. Other Field Service Ver. 1.0 Oct. 2007 4.4.22 Duplex guide solenoid 1. Remove the finisher unit. See P.30 2. Remove the finisher unit rear cover. See P.22 3. Remove the finisher unit upper cover. See P.23 4. Remove two saddles [1] and discon- nect the connector [2].
Page 744 Field Service Ver. 1.0 Oct. 2007 4. Other A. Adjustment 1. Loosen the screw [1]. 2. Move the mounting plate up and down until the space A reaches specification, and tighten the screw [1]. Specification: 3.5 mm (Tolerance: + 0.5 mm) NOTE •...
Page 745: Fs Control Board
4. Other Field Service Ver. 1.0 Oct. 2007 4.4.23 FS control board 1. Remove the tray unit. See P.27 2. Remove four screws [1] and remove the cover [2]. 9J08F2C034DA 3. Disconnect all the connectors on the FS control board. 4.
Page 746: Adjustment/Setting
Field Service Ver. 1.0 Oct. 2007 5. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks •...
Page 747: Sensor Check
6. Sensor Check Field Service Ver. 1.0 Oct. 2007 Sensor Check Check procedure A. Procedure 1. Call the Service Mode to the screen. See P.228 of the main body service manual. 2. Click [State Confirmation]. 3. Click [Sensor Check]. 4. Click two times [ ]. 6.1.1 Sensor check screen •...
Page 748: Sensor Check List
Field Service Ver. 1.0 Oct. 2007 6. Sensor Check 6.1.2 Sensor check list Operation characteristics/ Symbol Panel display Part/signal name panel display Paper Paper not Carrying Paper Passage Entrance sensor present present Paper Paper not Middle Paper Passage Transport sensor present present Not at...
Page 749: Finisher Operations
7. Finisher operations Field Service Ver. 1.0 Oct. 2007 Finisher operations Entering Finisher 1. Call the Service Mode to the screen. See P.228 of the main body service manual. 2. Click [Finisher]. 3. Click [CB-FN adjustment]. 4. Click [Finisher Check]. 5.
Page 750 Field Service Ver. 1.0 Oct. 2007 7. Finisher operations C. Tray Up • The elevator tray is raised to bin 1. (Bin 1 → Additional bin → Bin 2) → The exit opens. → The shutter closes. → The paper output tray is raised to bin 1. →...
Page 751: Punch Stop Position Adjustment (Pk-515)
7. Finisher operations Field Service Ver. 1.0 Oct. 2007 M. Accommodation Paddle • Drive the storage paddle two turns → The operation is finished, N. Output Paddle • Drive the exit paddle one turn → The operation is finished, Punch stop position adjustment (PK-515) A.
Page 752 Field Service Ver. 1.0 Oct. 2007 7. Finisher operations B. Jig software 1. Set the printer into the hole punch <Inch area: 2 holes> <Inch area: 3 holes> mode and make a 1-sided print. 2. Measure width A on the print and check to see if the measured dimen- sion falls within the specified range.
Page 753: Punch Loop Length Adjustment (Pk-515)
7. Finisher operations Field Service Ver. 1.0 Oct. 2007 Punch loop length adjustment (PK-515) NOTE This adjustment must be made in any of the following cases: • When a slant occurs in the punch hole position. • When misfeed frequently occurs in punch hole mode. 7.4.1 Control panel 1.
Page 754: Punch Option
Field Service Ver. 1.0 Oct. 2007 7. Finisher operations Punch Option 7.5.1 Punch Kit type Functions • To set installation and model of the punch kit. • Use when the punch kit is installed. Setting/ • The default setting is Not Installed. Procedure “Not Installed”...
Page 755: Mechanical Adjustment
8. Mechanical adjustment Field Service Ver. 1.0 Oct. 2007 Mechanical adjustment Punch hole deviance adjustment (PK-515) NOTE Make this adjustment after any of the following procedures has been performed. • When the punch kit has been replaced. • When the punch kit has been removed. 1.
Page 756: Staple Position Adjustment
Field Service Ver. 1.0 Oct. 2007 8. Mechanical adjustment Staple position adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When the stapler has been replaced. • When staple position is misaligned. 1. Set the staple mode and make a 1-point tilted staple print.
Page 757 8. Mechanical adjustment Field Service Ver. 1.0 Oct. 2007 4. Open the front door. 5. Turn the dial [1], and move the sta- pler forward. 6. Loosen the screw [2], and remove the cover [3]. 9J08F2C518DA 7. Loosen two adjustment screws [1] and move the stapler unit [2] in the direction of the arrow to make the adjustment.
Page 758: Staple Home Position Sensor Position Adjustment
Field Service Ver. 1.0 Oct. 2007 8. Mechanical adjustment Staple home position sensor position adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When the stapler has been replaced. • When staple position is misaligned. 1.
Page 759: Adjustment Of Clearance Between Stapler And Fd Stopper
8. Mechanical adjustment Field Service Ver. 1.0 Oct. 2007 Adjustment of clearance between stapler and FD stopper NOTE Make this adjustment after any of the following procedures has been performed. • When stapler fails to move appropriately. 1. Check the clearance between the stapler unit [1] and the FD stopper [2] is within the specified range.
Page 760: Troubleshooting
Field Service Ver. 1.0 Oct. 2007 9. Jam display Troubleshooting Jam display Misfeed display • When a paper misfeed occurs, the LED line lights up red steadily and the misfeed mes- sage is displayed on the control panel of the machine. LED line is lit up steadily red Paper misfeed code will be displayed A01GF4E002DA...
Page 761: Sensor Layout
9. Jam display Field Service Ver. 1.0 Oct. 2007 Sensor layout 9J08F4C501DA Transport sensor Entrance sensor Storage tray detect sensor...
Page 762: Solution
Field Service Ver. 1.0 Oct. 2007 9. Jam display Solution 9.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check Item Action Does the paper meet product specifications? Change the paper. Is paper curled, wavy, or damp? See “Solution when paper curl occurs”...
Page 763: Transport Section Misfeed
9. Jam display Field Service Ver. 1.0 Oct. 2007 9.3.3 Transport section misfeed A. Detection timing Type Description The entrance sensor (PS1) is not turned ON even after the set period of time has elapsed after the printer’s paper exit sensor (PS25) is turned ON by the paper.
Page 764: Exit Section Misfeed
Field Service Ver. 1.0 Oct. 2007 9. Jam display 9.3.4 Exit section misfeed A. Detection timing Type Description The transport sensor (PS2) is not turned ON even after the set period of time has elapsed after the entrance sensor (PS1) is turned ON by the paper.
Page 765: Finisher Staple Misfeed
9. Jam display Field Service Ver. 1.0 Oct. 2007 9.3.6 Finisher staple misfeed A. Detection timing Type Description The staple home position sensor in the staple unit is not turned ON even Finisher staple misfeed after the set period of time has elapsed after the staple motor rotates for- detection ward, and then the staple motor rotates backward, and the staple home position sensor in the staple unit is turned ON within the set period of time.
Page 766: 10. Malfunction Code
Field Service Ver. 1.0 Oct. 2007 10. Malfunction code 10. Malfunction code 10.1 Trouble code • The machine’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and maintenance call mark on the control panel.
Page 767 10. Malfunction code Field Service Ver. 1.0 Oct. 2007 Code Description Detection timing • The shutter home position sensor (PS14) is not turned OFF even after the set period of time has elapsed after the shutter motor (M8) is energized (beginning of shutter-opening opera- tion).
Page 768: 10.2 Solution
Field Service Ver. 1.0 Oct. 2007 10. Malfunction code 10.2 Solution 10.2.1 C1004: FNS communication error Relevant electrical parts FS control board (FSCB) WIRING DIAGRAM Location Step Action Control signal (Electrical component) Disconnect and then connect the power cord. Turn OFF the power switch, wait for 10 —...
Page 769: C1190: Aligning Plate 1 Drive Failure
10. Malfunction code Field Service Ver. 1.0 Oct. 2007 10.2.3 C1190: Aligning plate 1 drive failure 10.2.4 C1191: Aligning plate 2 drive failure Relevant electrical parts Align motor/1 (M5) FS control board (FSCB) Align motor/2 (M6) Alignment home position sensor/1 (PS7) Alignment home position sensor/2 (PS8) •...
Page 770: C11A0: Paper Holding Drive Failure
Field Service Ver. 1.0 Oct. 2007 10. Malfunction code 10.2.5 C11A0: Paper holding drive failure Relevant electrical parts Exit paddle solenoid (SD2) FS control board (FSCB) Exit paddle home position sensor (PS6) WIRING DIAGRAM Location Step Action Control signal (Electrical component) Check the SD2 connector for proper con- —...
Page 771: C11A3: Shutter Drive Failure
10. Malfunction code Field Service Ver. 1.0 Oct. 2007 10.2.7 C11A3: Shutter drive failure Relevant electrical parts Shutter motor (M8) Relay board/1 (REYB/1) Shutter home position sensor (PS14) FS control board (FSCB) WIRING DIAGRAM Location Step Action Control signal (Electrical component) Check the M8 connector for proper con- —...
Page 772: C11B2: Staple Drive Failure
Field Service Ver. 1.0 Oct. 2007 10. Malfunction code 10.2.9 C11B2: Staple drive failure Relevant electrical parts Staple unit FS control board (FSCB) WIRING DIAGRAM Location Step Action Control signal (Electrical component) Check the staple unit connector for proper connection and correct as neces- —...
Page 773: C1301: Finishing Option Cooling Fan Motor Failure
10. Malfunction code Field Service Ver. 1.0 Oct. 2007 10.2.11 C1301: Finishing option cooling fan motor failure Relevant electrical parts Cooling fan motor (FM9) FS control board (FSCB) WIRING DIAGRAM Location Step Action Control signal (Electrical component) Check the FM9 connector for proper con- —...
Page 774 SERVICE MANUAL FIELD SERVICE 2007.10 Ver. 1.0...
Page 775 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 776 Field Service Ver. 1.0 Oct. 2007 CONTENTS MT-502 General Product specification ....................1 Paper path....................... 2 Maintenance Other ........................3 Disassembly/adjustment prohibited items ............3 Disassembly/Assembly/Cleaning list (Other parts)..........4 3.2.1 Disassembly/Assembly parts list..............4 3.2.2 Cleaning parts list ..................4 Disassembly/Assembly procedure................
Page 777 Field Service Ver. 1.0 Oct. 2007 Troubleshooting Jam display ......................11 Misfeed display ....................11 7.1.1 Misfeed display resetting procedure ............11 Sensor layout...................... 12 Solution ......................13 7.3.1 Initial check items ..................13 7.3.2 Solution when paper curl occurs..............13 7.3.3 Transport section misfeed................
Page 778: Product Specification
Field Service Ver. 1.0 Oct. 2007 1. Product specification General Product specification A. Type Name Mailbin kit Installation Install at the top section of the finisher elevator tray. Number of bins 4 bins Number of sheets stored per bin 125 sheets (Total 500 sheets) (90 g/m , 24 lb) Plain paper Storable paper...
Page 779: Paper Path
2. Paper path Field Service Ver. 1.0 Oct. 2007 Paper path 4510T2C501AA...
Page 780: Other
Field Service Ver. 1.0 Oct. 2007 3. Other Maintenance Other Disassembly/adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
Page 781: Disassembly/Assembly/Cleaning List (Other Parts)
3. Other Field Service Ver. 1.0 Oct. 2007 Disassembly/Assembly/Cleaning list (Other parts) 3.2.1 Disassembly/Assembly parts list Section Part name Ref. page Rear cover Front cover Exterior parts Upper cover Right door Paper output tray 3.2.2 Cleaning parts list Section Part name Ref.
Page 782: Front Cover/Upper Cover/Paper Output Tray
Field Service Ver. 1.0 Oct. 2007 3. Other 3.3.2 Front cover/Upper cover/Paper output tray 4510F2C507DA 1. Remove the screw [1] and remove the front cover [2]. 2. Remove the rear cover. See P.4 3. Remove the upper cover [3]. 4. Remove the paper output trays [4]. Cleaning procedure NOTE •...
Page 783 3. Other Field Service Ver. 1.0 Oct. 2007 Blank Page...
Page 784: Adjustment/Setting
Field Service Ver. 1.0 Oct. 2007 4. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 785: Sensor Check
5. Sensor check Field Service Ver. 1.0 Oct. 2007 Sensor check Check procedure A. Procedure 1. Call the Service Mode to the screen. See P.228 of the main body service manual. 2. Click [State Confirmation]. 3. Click [Sensor Check]. 4. Click three times [ ]. 5.1.1 Sensor check screen •...
Page 786: Sensor Check List
Field Service Ver. 1.0 Oct. 2007 5. Sensor check 5.1.2 Sensor check list Operation characteristics/ panel display Symbol Panel display Part/signal name Paper Paper not PS10 Paper Passage 1 Lower transport sensor present present Paper Paper not Paper Passage 2 Upper transport sensor present present...
Page 787: Finisher Operations
6. Finisher operations Field Service Ver. 1.0 Oct. 2007 Finisher operations Entering Finisher Check 1. Call the Service Mode to the screen. See P.228 of the main body service manual. 2. Click [Finisher]. 3. Click [CB-FN adjustment]. 4. Click [Finisher Check]. 5.
Page 788: Troubleshooting
Field Service Ver. 1.0 Oct. 2007 7. Jam display Troubleshooting Jam display Misfeed display • When a paper misfeed occurs, the LED line lights up red steadily and the misfeed mes- sage is displayed on the control panel of the machine. LED line is lit up steadily red Paper misfeed code will be displayed 4510F4E002DA...
Page 789: Sensor Layout
7. Jam display Field Service Ver. 1.0 Oct. 2007 Sensor layout 4510F4C501DA [1] Upper transport sensor [2] Lower transport sensor PS10 [3] Transport sensor...
Page 790: Solution
Field Service Ver. 1.0 Oct. 2007 7. Jam display Solution 7.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check Item Action Does the paper meet product specifications? Change the paper. Is paper curled, wavy, or damp? See “Solution when paper curl occurs”...
Page 791: Transport Section Misfeed
7. Jam display Field Service Ver. 1.0 Oct. 2007 7.3.3 Transport section misfeed A. Detection timing Type Description The lower transport sensor (PS10) is not turned ON even after the set period of time has elapsed after the transport sensor (PS2) is turned ON by the paper.
Page 792 SERVICE MANUAL FIELD SERVICE 2007.10 Ver. 1.0...
Page 793 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 794 Field Service Ver. 1.0 Oct. 2007 CONTENTS SD-505 General Product specification ....................1 Paper path....................... 2 Maintenance Service tool ......................3 CE tool list......................3 Other ........................4 Disassembly/adjustment prohibited items ............4 Disassembly/Assembly/Cleaning list (other parts)..........5 4.2.1 Disassembly/Assembly parts list..............5 4.2.2 Cleaning parts list ..................
Page 795 Field Service Ver. 1.0 Oct. 2007 7.3.1 Control panel ....................30 7.3.2 Jig Software ....................31 Center Staple Position Adjustment..............33 7.4.1 Control panel ....................33 7.4.2 Jig software....................34 Mechanical adjustment ..................36 Fold Angle Adjustment ..................36 Center Staple Angle Adjustment ................ 37 Troubleshooting Jam display ......................
Page 796: Product Specification
Field Service Ver. 1.0 Oct. 2007 1. Product specification General Product specification A. Type Name Saddle sticher SD-505 Type Built into the finisher Installation Screwed to the finisher Document alignment Center Center parallel two points Stapling function No. of sheets to be stapled together: 2 to 15 B.
Page 797: Paper Path
2. Paper path Field Service Ver. 1.0 Oct. 2007 Paper path 4511T2C504AA...
Page 798: Service Tool
Field Service Ver. 1.0 Oct. 2007 3. Service tool Maintenance Service tool CE tool list Tool name Shape Personnel Parts No. Remarks Stapler unit positioning jig 4511-7901-01...
Page 799: Other
4. Other Field Service Ver. 1.0 Oct. 2007 Other Disassembly/adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
Page 800: Disassembly/Assembly/Cleaning List (Other Parts)
Field Service Ver. 1.0 Oct. 2007 4. Other Disassembly/Assembly/Cleaning list (other parts) 4.2.1 Disassembly/Assembly parts list Section Part name Ref. page Paper output tray Front cover Exterior parts Upper cover Rear cover Saddle unit Units Crease unit Stapler unit P.11 In &...
Page 801: Upper Cover
4. Other Field Service Ver. 1.0 Oct. 2007 4.3.2 Rear cover 4511F2C501DA 1. Remove two screws [1], and remove the rear cover [2]. 4.3.3 Upper cover 1. Remove the front cover. See P.5 2. Remove the rear cover. See P.6 3.
Page 802: Saddle Unit
Field Service Ver. 1.0 Oct. 2007 4. Other 4.3.4 Saddle unit 1. Remove the screw [1], and remove the connector cover [2]. 4511F2C555DA 2. Remove the screw [1], and remove the ground wire [2]. 3. Disconnect two connectors [3]. 4. Remove the snap band [4]. 4511F2C556DA 5.
Page 803 4. Other Field Service Ver. 1.0 Oct. 2007 6. Pull the lock release lever [1], and open the saddle unit. 7. Remove the screw [2]. 4511F2C002DA 8. Remove two screws [1], and remove the saddle unit [2]. 4511F2C003DA...
Page 804: Crease Unit
Field Service Ver. 1.0 Oct. 2007 4. Other 4.3.5 Crease unit 1. Remove the saddle unit. See P.7 2. Remove the finisher unit. See P.30 of the FS-519/PK-515/OT-602 service manual. 3. Remove four screws [1] and remove the finisher unit rear cover [2]. 4.
Page 805 4. Other Field Service Ver. 1.0 Oct. 2007 7. Disconnect the connector [1]. 4511F2C563DA 8. Remove three screws [1], and remove the crease unit [2]. NOTE • When the punch kit is mounted, remove the punch kit first. 4511F2C564DA...
Page 806: Stapler Unit
Field Service Ver. 1.0 Oct. 2007 4. Other 4.3.6 Stapler unit 1. Remove the saddle unit. See P.7 2. Remove the paper output tray. See P.5 3. Remove the front cover. See P.5 4. Remove the rear cover. See P.6 5.
Page 807 4. Other Field Service Ver. 1.0 Oct. 2007 15. Remove the wire saddle [1], and dis- connect the connector [2]. 4511F2C518DA 16. Remove two screws [1] and two shoulder screws [2]. 4511F2C519DA 17. Remove the processing tray [1]. 4511F2C520DA 18. Disconnect all the connectors on the SD control board.
Page 808 Field Service Ver. 1.0 Oct. 2007 4. Other 21. Remove eight screws [1], and remove the lower cover [2]. 4511F2C523DA 22. Remove the wire saddle and discon- nect the connector. 23. Remove three screws [1], and remove the clincher 1 [2]. 4511F2C524DA 24.
Page 809 4. Other Field Service Ver. 1.0 Oct. 2007 Precaution for clincher reinstallation • When the clincher is installed, the position of the stapler and the clincher will be misaligned. Be sure to perform the following adjustment. 1. Use three screws [1] to temporary fix the clincher [2].
Page 810: In & Out Guide Motor
Field Service Ver. 1.0 Oct. 2007 4. Other 6. Tighten six screws [1]. NOTE • Turn the gear again and check to see that the protrusion of the clincher smoothly fits into the recess in the jig. 7. Turn the gear and remove the jig. 4511F2C554DA 4.3.7 In &...
Page 811 4. Other Field Service Ver. 1.0 Oct. 2007 11. Remove eight screws [1], and remove the lower cover [2]. 4511F2C523DA 12. Remove the wire saddle [1], and dis- connect two connectors [2]. 4511F2C529DA 13. Remove the screw [1], and remove the in &...
Page 812: Crease Roller
Field Service Ver. 1.0 Oct. 2007 4. Other Precaution for in & out guide motor reinstallation 4511F2C533DA 1. Press the two in & out guides [1] in and check that they touch the stopper [2] simulta- neously. 2. Check that pins [4] can be inserted through the positioning holes [3] (3 holes) of the in &...
Page 813 4. Other Field Service Ver. 1.0 Oct. 2007 3. Remove two screws [1], and remove the guide plate [2]. 4511F2C566DA 4. Remove two screws [1], and remove the chopper assy [2]. 4511F2C567DA NOTE • Install the chopper assy in the direction shown in the left figure.
Page 814 Field Service Ver. 1.0 Oct. 2007 4. Other 5. Remove three C-rings [1] and three pins [2], and remove three gears [3]. NOTE • Use care not to lose the pin. 4511F2C568DA NOTE • Install the gear so that the mark [1] is aligned to the position shown in the left figure.
Page 815 4. Other Field Service Ver. 1.0 Oct. 2007 8. Remove two screws [1], and remove the rear holder [2]. 4511F2C571DA 9. Remove the C-ring [1] and the pin [2], and remove the gear [3]. NOTE • Use care not to lose the pin. 4511F2C572DA NOTE •...
Page 816 Field Service Ver. 1.0 Oct. 2007 4. Other 10. Remove two C-rings [1], two bear- ings [2] and two washers [3]. NOTE • Use care not to lose the washer. 4511F2C574DA 11. Remove two gears [1] of crease roller 1 assy, and remove the guide plate [2].
Page 817 4. Other Field Service Ver. 1.0 Oct. 2007 NOTE • When mounting the crease roller 1 assy [1], mount it so that the tally mark on the gear [2] for the crease roller 1 and the tally mark on the gear below will be next to each other with the one on the gear [2] being outer side.
Page 818 Field Service Ver. 1.0 Oct. 2007 4. Other NOTE • When installing the gear [1] to the guide plate [2], insert the gear [1] at an angle and use care not to break the tabs [3]. • Install the gear and guide plate as shown on the left.
Page 819: Cleaning Procedure
4. Other Field Service Ver. 1.0 Oct. 2007 NOTE • Use care to mount the crease roller assy 1 [1] and 2 [2] in the proper directions. 4511F2C580DA Cleaning procedure NOTE • The alcohol described in the cleaning procedure of maintenance represents the isopropyl alcohol.
Page 820: Adjustment/Setting
Field Service Ver. 1.0 Oct. 2007 5. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 821: Sensor Check
6. Sensor check Field Service Ver. 1.0 Oct. 2007 Sensor check Check procedure A. Procedure 1. Display the Service Mode screen. See P.228 of the main body service manual. 2. Click [State Confirmation]. 3. Click [Sensor Check]. 4. Click three times [ ]. 6.1.1 Sensor check screen •...
Page 822: Sensor Check List
Field Service Ver. 1.0 Oct. 2007 6. Sensor check 6.1.2 Sensor check list A. Sensors 4 Operation characteris- tics/Panel display Symbol Panel display Part/Signal name Paper Paper not PS20 Saddle exit Saddle exit sensor present present Paper Paper not PS22 Folding R home Crease roller home position sensor present...
Page 823: Finisher Operations
7. Finisher operations Field Service Ver. 1.0 Oct. 2007 Finisher operations Entering Finisher Check 1. Display the Service Mode screen. See P.228 of the main body service manual. 2. Click [Finisher]. 3. Click [CB-FN adjustment]. 4. Click [Finisher Check]. 5. Click the item one wants. 4511F3E533DA...
Page 824: Finisher Check Modes
Field Service Ver. 1.0 Oct. 2007 7. Finisher operations Finisher Check modes A. Creasing unit movement mode • Performs the creasing drive once. → Raises the layable guide. → Stops after the predetermined time. → Lowers the layable guide. → The operation is finished. B.
Page 825: Fold & Staple Pos. Adjustment
7. Finisher operations Field Service Ver. 1.0 Oct. 2007 Fold & Staple Pos. Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When the crease unit has been replaced. • When a deviation occurs in the crease. •...
Page 826: Jig Software
Field Service Ver. 1.0 Oct. 2007 7. Finisher operations • If the fold is offset as shown on the left. 11. Press key and set the appropriate numeric value. Adjustment range: 0 to +10 (1 increment 0.5 mm) Exit direction 4511F3C506DA 12.
Page 827 7. Finisher operations Field Service Ver. 1.0 Oct. 2007 10. Click [A3] and then click [Normal Paper]. 4511F3E539DA • If the fold is offset as shown on the left. 11. Click [-] and set the appropriate numeric value. Adjustment range: 0 to -10 (1 increment 0.5 mm) Exit direction 4511F3C505DA...
Page 828: Center Staple Position Adjustment
Field Service Ver. 1.0 Oct. 2007 7. Finisher operations Center Staple Position Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When staple unit has been replaced. • When center staple position is misaligned. •...
Page 829: Jig Software
7. Finisher operations Field Service Ver. 1.0 Oct. 2007 • If the fold is offset as shown on the left. 10. Press key and set the appropriate numeric value. Adjustment range: 0 to +10 (1 increment 0.5 mm) Exit direction 4511F3C511DA 11.
Page 830 Field Service Ver. 1.0 Oct. 2007 7. Finisher operations 9. Click [A3] and then click [Normal Paper]. 4511F3E540DA • If the fold is offset as shown on the left. 10. Click [-] and set the appropriate numeric value. Adjustment range: 0 to -10 (1 increment 0.5 mm) Exit direction 4511F3C510DA...
Page 831: Mechanical Adjustment
8. Mechanical adjustment Field Service Ver. 1.0 Oct. 2007 Mechanical adjustment Fold Angle Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When the crease unit has been replaced. • When a slant occurs in the crease. 1.
Page 832: Center Staple Angle Adjustment
Field Service Ver. 1.0 Oct. 2007 8. Mechanical adjustment Center Staple Angle Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When staple unit has been replaced. • When a slant occurs in the position of the center staple. 1.
Page 833 8. Mechanical adjustment Field Service Ver. 1.0 Oct. 2007 Blank Page...
Page 834: Troubleshooting
Field Service Ver. 1.0 Oct. 2007 9. Jam display Troubleshooting Jam display Misfeed display • When a paper misfeed occurs, the LED line lights up red steadily and the misfeed mes- sage is displayed on the control panel of the machine. LED line is lit up steadily red Paper misfeed code will be displayed 4511F4E002DA...
Page 835: Solution
9. Jam display Field Service Ver. 1.0 Oct. 2007 Solution 9.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check Item Action Does the paper meet product specifications? Change the paper. Is paper curled, wavy, or damp? See “Solution when paper curl occurs”...
Page 836: Paper Bundle Exit Misfeed
Field Service Ver. 1.0 Oct. 2007 9. Jam display 9.3.3 Paper bundle exit misfeed A. Detection timing Type Description The storage tray detecting sensor (PS3) is not turned OFF even after the set period of time has elapsed after the exit motor (M4) is energized. Paper bundle misfeed The saddle exit sensor (PS20) is not turned ON even after the set period of detection...
Page 837: Staple Unit 1 Misfeed/Staple Unit 2 Misfeed
9. Jam display Field Service Ver. 1.0 Oct. 2007 9.3.4 Staple unit 1 misfeed/Staple unit 2 misfeed A. Detection timing Type Description The staple home position sensor in the staple unit is not turned ON even Staple unit misfeed after the set period of time has elapsed after the staple motor rotates for- detection ward, and then the staple motor rotates backward, and the staple home position sensor in the staple unit is turned ON within the set period of time.
Page 838: Creasing Section Misfeed
Field Service Ver. 1.0 Oct. 2007 9. Jam display 9.3.5 Creasing section misfeed A. Detection timing Type Description The entrance sensor (PS1) is not turned ON even after the set period of time has elapsed after the entrance motor (M1) is energized (beginning of backward rotation operation).
Page 839: 10. Malfunction Code
10. Malfunction code Field Service Ver. 1.0 Oct. 2007 10. Malfunction code 10.1 Trouble code • The machine’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and maintenance call mark on the control panel.
Page 840: 10.2 Solution
Field Service Ver. 1.0 Oct. 2007 10. Malfunction code 10.2 Solution 10.2.1 C11A2: Saddle exit roller pressure/retraction failure Relevant electrical parts Saddle exit open/close motor (M9) SD control board (SDCB) Saddle exit roller home position sensor (PS18) WIRING DIAGRAM Location Step Action Control signal...
Page 841: C11A5: Saddle In & Out Guide Motor Failure
10. Malfunction code Field Service Ver. 1.0 Oct. 2007 10.2.3 C11A5: Saddle in & out guide motor failure Relevant electrical parts In & out guide motor (M13) SD control board (SDCB) In & out guide home sensor (PS23) WIRING DIAGRAM Location Step Action...
Page 842: C11B5: Side Staple 1 Drive Failure
Field Service Ver. 1.0 Oct. 2007 10. Malfunction code 10.2.5 C11B5: Side staple 1 drive failure 10.2.6 C11B6: Side staple 2 drive failure Relevant electrical parts Staple unit 1 SD control board (SDCB) Staple unit 2 WIRING DIAGRAM Location Step Action Control signal (Electrical...
Page 843 10. Malfunction code Field Service Ver. 1.0 Oct. 2007 Blank Page...
Page 844 © 2007 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. © 2007 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Printed in Japan Printed in Japan Use of this manual should be strictly supervised to Use of this manual should be strictly supervised to DDA02E-P-FE1 DDA02E-P-FE1 avoid disclosure of confidential information.

Konica Minolta bizhub C353P Service Manual

Table of Contents

General

1 System Configuration

2 Product Specifications

3 Section Configuration

4 Paper Path

5 Image Creation Process

Maintenance

6 Periodical Check

7 Service Tool

8 Service Jig

9 Electrical/Image Adjustment

10 Firmware Upgrade

11 Other

Adjustment/Setting

12 How to Use the Adjustment Section

13 Utility Mode

14 Adjustment Item List

15 Service Mode

16 Jig Software

17 Procedure for Resetting

18 Mechanical Adjustment

Troubleshooting

19 Jam Display

20 Malfunction Code

Appendix Parts Layout Drawing

Quick Links

Chapters

Troubleshooting

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Summary of Contents for Konica Minolta bizhub C353P