Konica Minolta BIZHUB C353 Service Manual
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SERVICE MANUAL
This service manual is designed for machine with
This service manual is designed for machine with
firmware card ver. 88 and onward.
firmware card ver. 88 and onward.
FIELD SERVICE
2008.01
2008.01
Ver. 3.0
Ver. 3.0

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Summary of Contents for Konica Minolta BIZHUB C353

  • Page 1 SERVICE MANUAL FIELD SERVICE This service manual is designed for machine with This service manual is designed for machine with firmware card ver. 88 and onward. firmware card ver. 88 and onward. 2008.01 2008.01 Ver. 3.0 Ver. 3.0...
  • Page 2 WARNING INDICATIONS ON THE MACHINE ............S-18 MEASURES TO TAKE IN CASE OF AN ACCIDENT ............S-20 Composition of the service manual ................. C-1 Notation of the service manual ..................C-2 bizhub C353/C253/C203 Main body General ........................... 1 Maintenance ......................... 11 Adjustment/Setting...................... 191 Troubleshooting......................
  • Page 3: Table Of Contents

    PC-405 General ........................... 1 Maintenance ........................3 Adjustment/Setting ....................... 21 Troubleshooting ......................29 FS-519/PK-515/OT-602 General ........................... 1 Maintenance ........................7 Adjustment/Setting ....................... 59 Troubleshooting ......................73 MT-502 General ........................... 1 Maintenance ........................3 Adjustment/Setting ......................7 Troubleshooting ......................11 SD-505 General ...........................
  • Page 4 SERVICE MANUAL FIELD SERVICE 2008.01...
  • Page 5: General

    Field Service Ver bizhub C353/C253/C203 Main body General System configuration....................1 Product specifications ..................... 3 Maintenance Periodical check ....................11 Service schedule ....................11 3.1.1 Main body ....................11 3.1.2 Options......................12 Maintenance items....................13 3.2.1 Main body ....................13 3.2.2...
  • Page 6: Maintenance

    Field Service Ver. 3.0 Jan. 2008 3.5.11 Replacing the waste toner box..............35 3.5.12 Replacing the transfer roller unit ..............36 3.5.13 Replacing the imaging unit ................. 37 3.5.14 Replacing the ozone filter ................41 3.5.15 Replacing the toner cartridge ..............41 3.5.16 Replacing the transfer belt unit ..............
  • Page 7 Field Service Ver. 3.0 Jan. 2008 5.6.1 Outline......................70 5.6.2 Service environment ................... 70 5.6.3 Preparations for firmware rewriting ............. 70 5.6.4 Firmware rewriting ..................73 5.6.5 Error code list for the Internet ISW.............. 75 Other ........................78 Disassembly/adjustment prohibited items ............78 Disassembly/assembly/cleaning list (other parts)..........
  • Page 8 Field Service Ver. 3.0 Jan. 2008 6.3.27 CCD unit ....................104 6.3.28 Original glass moving unit................. 106 6.3.29 Glass step sheet ..................109 6.3.30 Scanner assy .................... 111 6.3.31 Hard disk drive (HDD)................113 6.3.32 Main drive unit ..................113 6.3.33 Transport drive unit ...................
  • Page 9 Field Service Ver. 3.0 Jan. 2008 6.3.64 Paper feed tray 2 lift-up motor (M9) ............159 6.3.65 Toner supply motor/CK (M3) ..............161 6.3.66 Toner supply motor/YM (M4)..............161 6.3.67 Paper feed tray 1 paper feed clutch (CL1) ..........162 6.3.68 Paper feed tray 2 vertical transport clutch (CL3)........
  • Page 10 3.0 Jan. 2008 ....203 One-Touch User Box Registration ..............204 8.4.1 Create One-Touch destination ..............204 8.4.2 Create User Box ..................206 8.4.3 Limiting Access to Destinations ..............207 User Settings ....................208 8.5.1 System Settings..................208 8.5.2 Custom Display Settings................212 8.5.3 Copier Settings ..................
  • Page 11: Troubleshooting

    Field Service Ver. 3.0 Jan. 2008 10.4.3 Org. Size Detecting Sensor Adj..............346 10.4.4 Printer Area....................347 10.4.5 Scan Area ....................352 10.4.6 Printer Resist Loop ................... 356 10.4.7 Color Registration Adjustment ..............357 10.4.8 Exhaust Fan Stop Delay................358 10.4.9 LD adjustment...................
  • Page 12 10.8.4 No Sleep ....10.8.5 Foolscap Size Setting ................389 10.8.6 Original Size Detection ................389 10.8.7 Install Date....................390 10.8.8 Initialization ....................390 10.8.9 Trouble Isolation..................391 10.8.10 IU Life Setting ................... 392 10.8.11 Change Warm Up Time ................393 10.8.12 Machine State LED Setting...............
  • Page 13 Field Service Ver. 3.0 Jan 10.11.1 Machine 10.11.2 Adjustment List ..................408 10.11.3 Parameter List................... 408 10.11.4 Service Parameter ..................408 10.11.5 Protocol Trace ................... 408 10.11.6 Fax Setting List ..................408 10.11.7 Fax Analysis List ..................408 10.12 State Confirmation.................... 409 10.12.1 Sensor Check....................
  • Page 14 Field Service Ver. 3.0 Jan. 2008 10.16.4 Job Separator ................... 431 10.17 Internet ISW ..................... 432 10.17.1 Internet ISW Set ..................432 10.17.2 HTTP Setting .................... 432 10.17.3 FTP Setting....................433 10.17.4 Forwarding Access Setting ............... 434 10.17.5 Download....................435 Enhanced Security....................
  • Page 15: Troubleshooting

    Field Service Ver. 3.0 Jan. 2008 14.1.4 Adjusting the height of the original glass moving unit ....... 454 14.1.5 Adjusting the height of the guide support for the original glass moving unit ........................456 14.2 Mechanical adjustment of the paper feed section ..........457 14.2.1 Skew adjustment of the tray 1, 2 ...............
  • Page 16 Field Service Ver. 3.0 Jan. 2008 16.2.8 P-8: Yellow imaging unit failure ..............483 16.2.9 P-9: Black imaging unit failure ..............483 16.2.10 P-21: Color regist test pattern failure ............484 16.2.11 P-22: Color regist adjust failure..............484 16.2.12 P-27: Secondary transfer ATVC failure ............. 484 16.2.13 P-30: Color PC drive sensor malfunction..........
  • Page 17 Field Service Ver. 3.0 Jan. 2008 16.5.28 C2652: EEPROM access error (IU M) ............526 16.5.29 C2653: EEPROM access error (IU Y)............526 16.5.30 C2654: EEPROM access error (IU K)............526 16.5.31 C2A01: EEPROM access error (TC C) ............. 526 16.5.32 C2A02: EEPROM access error (TC M).............
  • Page 18 Field Service Ver. 3.0 Jan. 2008 16.5.65 C6301: Optical cooling fan motor’s failure to turn ........536 16.5.66 C6704: Image input time out..............536 16.5.67 C6751: CCD clamp/gain adjustment failure..........537 16.5.68 C6F01: Scanner sequence trouble 1 ............537 16.5.69 C9401: Exposure turning on the lamp trouble detection......538 16.5.70 C9402: Exposure turning on the lamp abnormally detection....
  • Page 19 Field Service Ver. 3.0 Jan. 2008 16.5.102 CD00F: Hard disk data transfer error............542 16.5.103 CD020: Hard disk verify error..............542 16.5.104 CD010: Hard disk unformat ..............543 16.5.105 CD011: Hard disk out of specifications mounted ........543 16.5.106 CD201: File memory mounting error............543 16.5.107 CD202: Memory capacity discrepancy .............
  • Page 20 Field Service Ver. 3.0 Jan. 2008 17.4.1 DF-611...................... 551 17.4.2 PC-104/204/405..................551 17.4.3 FS-519/JS-505/FS-609................552 Image quality problem..................553 18.1 How to read element date ................553 18.1.1 Table number .................... 554 18.1.2 Level history 1................... 555 18.1.3 Level history 2................... 556 18.2 How to identify problematic part ...............
  • Page 21 Field Service Ver. 3.0 Jan. 2008 18.3.22 Printer monocolor: void areas, white spots ..........583 18.3.23 Printer monocolor: colored spots .............. 584 18.3.24 Printer monocolor: blurred image.............. 585 18.3.25 Printer monocolor: blank copy, black copy ..........586 18.3.26 Printer monocolor: uneven image ............. 587 18.3.27 Printer 4-color: white lines in sub scan direction, white bands in sub scan direction, colored lines in sub scan direction, and colored bands in sub scan direction ....................
  • Page 22 Field Service Ver. 3.0 Jan. 2008 19.11 PK-501 (option) ....................622 Connector layout drawing ................... 623 Timing chart ......................626 21.1 Main body......................626 21.2 DF-611 ......................627 21.2.1 1-sided mode .................... 627 21.2.2 2-sided mode .................... 628 xviii...
  • Page 23: General

    Field Service Ver. 3.0 Jan. 2008 CONTENTS Standard controller General Controller specifications ..................1 Type ........................1 Supporting client specifications ................2 Maintenance Checking the controller firmware version ..............3 Firmware upgrade ....................3 Outline ........................3 Notes about firmware rewrite................3 3.2.1 Types of firmware ..................
  • Page 24: General

    Field Service Ver. 1.0 Jan. 2008 1. Product outline General Product outline Available function for i-Option • The functions available for i-Option LK-101/102/103 are as follows. Application Function Overview LK-101 LK-102 LK-103 • From the control panel, access content on the Inter- net or Intranet, in order to display or print this con- ✓...
  • Page 25: Product Specifications

    Field Service Ver. 2.0 Jan. 2008 1. Product specifications General Product specifications A. Type Name Reverse automatic document feeder Paper feed section Paper feed from top of stack Image reading section Sheet-through system Type Turnover section Switchback system Exit section Straight exit system Installation Screw cramp to the main body...
  • Page 26: Maintenance

    Field Service Ver. 2.0 Jan. 2008 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) 2.1.1 Replacing the separation roller assy A. Periodically replaced parts/cycle • Separation roller assy: Every 300,000 prints NOTE • Replace the separation roller assy, feed roller and pick-up roller at the same time. B.
  • Page 27: Periodical Check

    Field Service Ver. 3.0 Jan. 2008 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) 2.1.1 Replacing the separation roller assy A. Periodically replaced parts/cycle • Separation roller assy: Every 300,000 prints NOTE • Replace the separation roller assy, feed roller and pick-up roller at the same time. B.
  • Page 28: General

    Field Service Ver. 3.0 Jan. 2008 1. Product specifications General Product specifications FS-519 A. Type Name Multi staple finisher built into the copier Installation Installed in the copier Document alignment Center Consumables Staples B. Functions Sort, group, sort offset, group offset, sort stable, and punch (when PK-515 is Modes mounted) C.
  • Page 29: Maintenance

    Field Service Ver. 2.0 Jan. 2008 2. Other Maintenance Other Disassembly/adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
  • Page 30: Maintenance

    Field Service Ver. 2.0 Jan. 2008 2. Service tool Maintenance Service tool CE tool list Tool name Shape Personnel Parts No. Remarks Stapler unit positioning jig 4511-7901-01...
  • Page 31: Maintenance

    Field Service Ver. 2.0 Jan. 2008 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) NOTE • The alcohol described in the cleaning procedure of maintenance represents the isopropyl alcohol. 2.1.1 Cleaning of the roller and roll A. Periodically cleaning parts/cycle •...

This manual is also suitable for:

Bizhub c253Bizhub c203

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