System Warnings And Errors - Christie Entero RPMSP–LED01 Installation Manual

5 Troubleshooting
NOTICE:
To avoid personal injury or damage to the projector read, understand, and observe all warnings and
precautions before servicing the projector.
This section provides information and procedures for resolving common display issues. If you cannot resolve a
display issue, contact your dealer. Only Christie accredited service technicians are authorized to service this
product.
When diagnosing an issue:
• Make sure that the system is plugged in.
• Make sure that cables are connected and not damaged.
• Power off the system, wait 90 seconds to allow for cooling, and power the projector back on. Check for a
normal power up sequence.
• Check the projector LEDs for error codes and correct any issues if possible. See the user manual for your
projector.
• Check source connectivity. Switch sources if possible.
• Use RS232 serial communications to communicate with the projector during diagnosis.
5.1

System Warnings and Errors

A warning or error message appears when a projector malfunction occurs. These options are available for
viewing status and error information:
• LEDs on the input panel. See
• The Status window in the projector and web menus. The Status window updates automatically when the
error condition is corrected.
• On the projector display if system messages are enabled. To clear an error code on the projector display,
press Exit twice. If an error code recurs, reset the projector by turning it off and on. If an error code persists,
contact Christie Support.
• A warning message replaces the input signal message and disappears when the input signal status changes.
The projector remains operational, but the message indicates a serious problem that should be reported to the
Christie.
• A error message indicates a serious malfunction has occurred and it must be reported to the Christie. The
projector is not operational.
Entero Projector and Cube Installation Manual
020-100839-01 Rev. 2 (04-2013)
5.3 LED Status Indicators.
5-1