Page 1 Note: The posted version of the Service Manual has been compressed to make the download a reasonable size. All the pages are present, but there are no bookmarks and the pictures have been downsampled to screen resolution. The full resolution manual, with bookmarks, is available on the e-STUDIO20CP CBT.
Page 2 C O L O R PRINTER e-STUDIO 20CP...
Page 4 Comments may be addressed to Toshiba America Business Solutions Inc. Attention Color Support Irvine, CA 92618. USA or . Toshiba America Business Solutions may use or distribute any of the information you e-mail color.support@tabs.toshiba.com...
Page 6: Table Of Contents
5060-XXX Table of Contents Notices and Safety Information ....... . ix Laser Notices .
Page 7 5060-XXX AC and DC Power Service Check ........2-53 AC Power Service Check .
Page 8 5060-XXX Diagnostic Mode ........... 3-6 Exiting the Diagnostics Mode .
Page 9 5060-XXX Print Tests ............3-21 Print Tests (input source) .
Page 10 5060-XXX Left Lower Cover ..........4-33 Printheads .
Page 11 5060-XXX Parts Catalog ..............How to Use This Parts Catalog .
Page 12: Notices And Safety Information
5060-XXX Notices and Safety Information Laser Notices The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825.
Page 13 5060-XXX I prodotti laser di classe non sono considerati pericolosi. La stampante contiene al suo interno un laser di classe IIIb (3b) all’arseniuro di gallio della potenza di 5mW che opera sulla lunghezza d’onda compresa tra 770 e 795 nanometri. Il sistema laser e la stampante sono stati progettati in modo tale che le persone a contatto con la stampante, durante il normale funzionamento, le operazioni di servizio o quelle di assistenza tecnica, non ricevano radiazioni laser superiori al livello della classe 1.
Page 14 5060-XXX Lasermeddelelse Printeren er godkendt som et Klasse I-laserprodukt, i overenstemmelse med kravene i IEC 60825. Klasse I-laserprodukter betragtes ikke som farlige. Printeren indeholder internt en Klasse IIIB (3b)-laser, der nominelt er en 5 milliwatt galliumarsenid laser, som arbejder på bølgelængdeområdet 770-795 nanometer.
Page 15: Safety Information
This product is designed, tested and approved to meet strict global safety standards with the use of specific Toshiba components. The safety features of some parts may not always be obvious. Toshiba is not responsible for the use of other replacement parts.
Page 16 Toshiba. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Toshiba no se hace responsable del uso de otras piezas de recambio. • La información sobre el mantenimiento de este producto está dirigida exclusivamente al personal cualificado de mantenimiento.
Page 17 Aquest producte està dissenyat, comprovat i aprovat per tal d'acomplir les estrictes normes de seguretat globals amb la utililització de components específics de Toshiba. Les característiques de seguretat d'algunes peces pot ser que no sempre siguin òbvies. Toshiba no es responsabilitza de l'us d'altres peces de recanvi.
Page 18: Preface
5060-XXX Preface This manual describes the Toshiba e-Studio 20CP Color Printer and contains maintenance procedures for service personnel only. It is divided into the following chapters: General Information contains a general description of the printer and the maintenance approach used to repair it. Special tools and test equipment are listed in this chapter, as well as general environmental and safety instructions.
Page 19 5060-XXX Service Manual...
Page 20: General Information
5060-XXX 1. General Information The Toshiba 20CP is a network color printer that uses electrophotographic technology to deliver high quality images, presentation graphics, line art, and text. It prints up to 20 pages per minute (ppm) for both four-color and monochrome print jobs.
Page 21: Options And Features
2,000-Sheet Drawer - is designed to be installed beneath the printer and below any other optional input sources and holds approximately 2,000 sheets of 20 lb. paper • Duplex Unit - offers two-side printing and is designed to complement the Toshiba 20CP printers •...
Page 22: Heavy Volume Reliability
The higher the setting, the darker the print. The toner darkness default setting is 4. Color level 4 and level 5 are the same. The toner darkness setting is available through the operator panel under the "Print Quality" menu or through the Toshiba 20CP PostScriptÒ driver. General Information...
Page 23: Printer Specifications
5060-XXX Printer Specifications Description Width Depth Height Weight Printer Toshiba 29.1 in. 21.6 in. 31.3 in. 127.7 lb. 20CP (740 mm) (550 mm) (795 mm) (57.9 kg) Options Duplex Unit 28.2 in. 21.3 in. 7.8 in. 17 lb. (715 mm)
Page 24: Electrical Specifications
5-bin mailbox. Acoustics All measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Toshiba 20CP • 2400 image quality printing: 51 dBA • Idle (standby): 42 dBA...
Page 25 5060-XXX Environment Printer Temperature and Humidity • Operating • Temperature: 60 to 90o F (15.6 to 32.3o C) • Relative Humidity: 8 to 80% • Maximum Wet Bulb Temperature: 73o F (22.8o C) • Altitude: 10,000 ft. (0 to 3,048 meters) •...
Page 26: Print Speed And Performance Print Speed
3.4 in. x 11.7 in. Legal 8.5 in. x 14 in. 16.2 Performance The Toshiba 20CP printers support the speeds in the previous table. Performance depends on the following: • Interface to the host (USB, serial, parallel, network) • Host system and application •...
Page 27: Duty Cycle
Standard 64MB Maximum 512MB Available Memory Options Optional 64MB, 128MB and 256MB SDRAM DIMMs are available from Toshiba. The memory options for the 20CP printers are 168-pin synchronous DRAM DIMMs (dual in- line memory modules). Flash Memory Options • Memory slots for extra flash or DRAM: 2 •...
Page 28: Media Size Supported
5060-XXX Media Size Supported Media Size 500- Multi- 2,000- Duplex Standard 5-Bin Output Finisher Supported Sheet purpose Sheet Output Mailbox Expander to Staple, Input Tray Drawer Hole Punch, Offset Stack Or with Output 5, 6, 7 8.27 in. x 11.7 in. (210 mm x 297 mm) 5.83 in.
Page 29 5060-XXX Media Size 500- Multi- 2,000- Duplex Standard 5-Bin Output Finisher Supported Sheet purpose Sheet Output Mailbox Expander to Staple, Input Tray Drawer Hole Punch, Offset Stack Or with Output 5.5 x 8.27 in. to 8.5 x 14 in. (139.7 x 210 mm to 215.9 x 355.6 mm)
Page 30 5060-XXX Media Size 500- Multi- 2,000- Duplex Standard 5-Bin Output Finisher Supported Sheet purpose Sheet Output Mailbox Expander to Staple, Input Tray Drawer Hole Punch, Offset Stack Or with Output Envelope 6.38 in. x 9.01 in. (162 mm x 229 mm) Other Envelope** Media Type Paper...
Page 31 5060-XXX When Universal is selected, the page is formatted for 8.5 x 14 in. (215.9 x 355.6 mm), unless the size is specified in the software application. Narrow media should be loaded with the length in the feed direction (portrait). When Other Envelope is selected, the page is formatted for 8.5 x 14 in.
Page 32: Input Media Types And Weights
5060-XXX Input Media Types and Weights Media Weight Integrated Trays and Optional 500-Sheet Drawer b, f Paper Xerographic or business paper 16 to 19.9 lb. bond (60 to 74.9 g/m2 grain long) 20 to 47 lb. bond (75 to 176 g/ m2 grain long) Specialty papers Gloss book 60 to 120 lb.
Page 33 5060-XXX Media Weight Gloss cover 60 to 65 lb. cover (162 to 176 g/m2 grain long) a, f Card stock - upper limit (grain long) Index Bristol 90 lb. (163 g/m2) 100 lb. (163 g/m2) Cover 65 lb. (176 g/m2) a, f Card stock - upper limit (grain short) Index Bristol...
Page 34: Output Media Types And Weights
5060-XXX Output Media Types and Weights Media Weight Standard Output Bin and Optional Output Expander b, f Paper Xerographic or business paper 16 to 19.9 lb. bond (60 to 74.9 g/m2 grain long) 20 to 47 lb. bond (75 to 176 g/ m2 grain long) Specialty papers Gloss book...
Page 35 5060-XXX Media Weight Specialty papers Gloss book‘60 to 120 lb. book (88 to 176 g/m2 grain long) Finisher (Staple and Hole Punch) Paper Xerographic or business paper 16 to 19.9 lb. bond (60 to 74.9 g/m2 grain long) 20 to 32 lb. bond (75 to 120.4 g/m2 grain long) Specialty papers Gloss book 60 to 84.5 lb.
Page 36: Acronyms
5060-XXX Acronyms BLDC Brushless DC Motor Black Only Retract Cyan Customer Setup DIMM Dual Inline Memory Module DRAM Dynamic Random Access Memory Enhanced Data Out Electrophotographic Process EPROM Erasable, Programmable Read-Only Memory Electrostatic Discharge Field Replaceable Unit Gigabyte HVPS High Voltage Power Supply Intermediate Transfer Unit Black LASER...
Page 37 5060-XXX 1-18 Service Manual...
Page 38: Diagnostic Information
5060-XXX 2. Diagnostic Information Start CAUTION: Remove the power cord from the printer or electrical outlet before you connect or disconnect any cable or electronic board or assembly for personal safety and to prevent damage to the printer. Disconnect any connections between the printer and PCs/peripherals.
Page 39: Symptom Table - Base Printer
5060-XXX Fuser drive motor turns On. Main fan turns On. RIP fan turns On. Heartbeat LED on engine boards turns On. Fuser lamps turn On. Vacuum belt transport fan turns On. "ITU Missing" is posted if the ITU is missing. "Fuser Missing"...
Page 40 5060-XXX Symptom Action Operator Panel: Operator Panel displays all Go to “Operator Panel LCD/Status LED/Buttons diamonds continuously, sounds 5 beeps and POST Service Check” on page 2-81. inoperative Operator Panel: One PEL or random PELS are Replace the “Operator Panel” on page 4-25.
Page 41: Symptom Table - 500 Sheet Drawer Option
5060-XXX Symptom Action Print Quality: Toner smears or rubs off the page Go to “Toner smears or rubs off the page with no error code displayed” on page 2-79. Fuser Problem - Fuser Cold Go to the “Cold Fuser Service Check” on page 2-87.
Page 42: Symptom Table - Output Expander Option
5060-XXX Symptom Action Elevator does not move Go to the “HCIT 2000 Sheet Option Service Check” on page 2-119. HCIT does not recognize the correct paper size Go to the “HCIT 2000 Sheet Option Service Check” on page 2-119. Symptom Table - Output Expander Option Symptom Action The printer fails to recognize the option is installed.
Page 43: Error Code Table
5060-XXX Error Code Table Error code Action 900 RIP Software Contact your next level support. 902 Service Engine Error 0 General Engine Software Errors 902 through 908 indicate an unrecoverable engine software error. The Engine Board may cause this type of error. Turn the printer off and on to try and clear the error code.
Page 44 5060-XXX Error code Action 917 Trans Sensor Tray 4 Transparency Sensor Error - Replace Tray 4 Transparency Sensor Assembly. If this does not fix the problem, replace the “Engine Board” on page 4-14. 920 Color Calibrate Unrecoverable TPS Gain Error - Replace the “ITU Assembly”...
Page 45 5060-XXX Error code Action 947 Transfer Roll Transfer Servo Start Error - Yellow - Check the cable connections to Engine Board and Transfer HVPS. If the connections are good, check the continuity of the cable. If the cable measures continuity, replace the “HVPS Transfer Board”...
Page 46 5060-XXX Error code Action 978 Standard Network Bad checksum while programming network Network Card X port. Network Card X 979 Standard Network Flash parts failed while programming Network Card X port. Network Card X 980 <device> comm Engine is experiencing unreliable communications to the specified device.
Page 47 5060-XXX Error code Action 100 ITU Error ITU Stall - Replace “ITU Assembly” on page 4-40. 101 ITU Error Invalid ITU Memory - Replace “ITU Assembly” on page 4-40. 102 ITU Error ITU Shorted Thermistor - Replace “ITU Assembly” on page 4-40.
Page 48 5060-XXX Error code Action 109 Printhead Error Black Printhead Lost Hsync Check for the correct installation of the all the cables to the RIP Board assembly and to the Printhead assembly; J10 and J11 on the RIP Board. Go to “RIP Board”...
Page 49 5060-XXX Error code Action 117 Printhead Error A Yellow Printhead Servo Error has been detected. Go to “Error Code 117” on page 2-86. 120 Fuser Error Wrong Fuser Lamp - Hot Roll - Replace with correct lamp. Go to “Error Code 120 Error Code 121” on page 2-87.
Page 50 5060-XXX Error code Action 141 Motor DC Pick Motor Excessive PWM - Staging Motor - Replace the following FRU: “Engine Board” on page 4-14 If this does not fix the problem, replace: Replace the Staging Motor Assembly 142 Motor DC Pick Motor, over speed - Staging Motor - Replace the Staging Motor Assembly 143 Motor DC Pick Motor, No encoder Feedback - Staging Motor - Replace...
Page 51 5060-XXX Error code Action 156 Motor Black Cartridge Motor lost lock - Go to “Black Cartridge Drive Assembly Service Check” on page 2-47. 157 Motor Magenta Cartridge Motor lost lock - Go to “Magenta Cartridge Drive Assembly” on page 2-48. 158 Motor Cyan Cartridge Motor lost lock - Go to “Cyan Cartridge Drive...
Page 52 5060-XXX Error code Action 171 Motor Mirror Motor lock not achieved - Cyan - Replace the following FRU: “RIP Board” on page 4-10 If this does not fix the problem, replace: Black Printhead Assembly - Go to “Printheads” on page 4-33.
Page 53 5060-XXX Error code Action 182 PSD Error PSD sensor error (Magenta) - Replace the Magenta “PSD Sensor Assembly” on page 4-35. Note: It is necessary to remove the Printhead Assembly to access the PSD Sensor Assembly, therefore it is necessary to perform the “Printhead Adjustments”...
Page 54 5060-XXX Error code Action 191 PSD Error EOS sensor out of range process direction (Yellow) - Replace the Yellow “PSD Sensor Assembly” on page 4-35. Note: It is necessary to remove the Printhead Assembly to access the PSD Sensor Assembly, therefore it is necessary to perform the “Printhead Adjustments”...
Page 55: Sub Error Code Table
5060-XXX Sub Error Code Table The Sub-Error code table may be helpful troubleshooting the printer when 9xx and 1xx Error Codes have been displayed. When a 9xx or 1xx Error Code is displayed, press and hold Return and press Select to view the Sub Error Code.
Page 56 5060-XXX Sub Error Code Explanation 2D 20 Tray 3 sensor obstructed 2D 21 Tray 4 sensor obstructed 2D 22 Passthru sensor in Stacker 1 obstructed. 2D 23 Passthru sensor in Stacker 2 obstructed. 2D 24 Passthru sensor in Stacker 3 obstructed. 2D 25 Passthru sensor in Stacker 4 obstructed.
Page 57 5060-XXX Sub Error Code Explanation 2D 3E A Tray 4 pick motor stall error detected 2D 3F A Tray 4 pick motor PWM error detected 2D 40 A Tray 4 pick motor Encoder error detected 2D 41 A Tray 4 feed motor stall error detected 2D 42 A Tray 4 feed motor PWM error detected 2D 43...
Page 58: Hcit System Board Led Error Code Table
5060-XXX HCIT System Board LED Error Code Table If a failure is detected by the system board, an error code may be displayed. If the System Board LED is On solid, the HCIT detects that the tray or side door is not closed. The LED on the system board may blink.
Page 59: 2Xx Paper Jam Message Table
5060-XXX 2XX Paper Jam Message Table Note: A secondary message only displays if the finisher option is installed. Use the “Sub Error Code Table” on page 2-18 to help diagnose paper jam problems. Primary Secondary Description code Message Message Paper Jam Leave sheets in Primary: Paper is jammed at the printers input Clear Paper Path...
Page 60 5060-XXX Primary Secondary Description code Message Message Paper Jam Leave Job in Finisher Primary: The media is jammed due to a Clear paper Path transparency sensor mismatch. Open the printer left door to access the jammed media. If sheets have been accumulated to be stapled or offset when the jam is detected, the printer alternately flashes the primary and secondary messages to indicate that all accumulated sheets should not...
Page 61 5060-XXX Primary Secondary Description code Message Message Paper Jam Leave Job in Finisher Primary: Media is jammed in the MP Feeder. If Clear Paper Path sheets have been accumulated to be stapled or Go to the offset when the jam occurred, the printer “Multipurpose alternately flashes the primary and secondary Feeder (MPF)
Page 62 5060-XXX Primary Secondary Description code Message Message Paper Jam Leave Job in Finisher Primary: Media is jammed in output Bin x. Open Clear Paper Path the door of output Bin X to access the jam. If sheets have been accumulated to be stapled or offset when the jam occurred, the printer alternately flashes the primary and secondary messages to indicate that all accumulated sheets...
Page 63: User Attendance Message Table
5060-XXX User Attendance Message Table User Primary User Secondary Message Explanation Message 200 Paper Jam Clear Leave sheets in Finisher Primary: This message indicates that a paper Paper Path area 5 jam has occurred at or near the printer Input Sensor.
Page 64 5060-XXX User Primary User Secondary Message Explanation Message 203 Paper Jam Clear Leave Job in Finisher Primary: Media has jammed due to a Paper Path area 5 transparency sensor mismatch. Open the printer left door to access the jammed media. Secondary: If sheets have been accumulated to be stapled when the jam is detected, the printer alternately flashes the primary and secondary...
Page 65 5060-XXX User Primary User Secondary Message Explanation Message 250 Paper Jam Clear Leave Job in Finisher Primary: Paper is jammed in the MPF. Paper Path area 5 Secondary: If sheets have been accumulated to be stapled when the jam is detected, the printer alternately flashes the primary and secondary messages indicating the accumulated sheets should not be removed during jam clearance.
Page 66 5060-XXX User Primary User Secondary Message Explanation Message 280 Paper Jam Clear Leave sheets in Finisher Primary: Media has jammed in the Finisher Paper Path area 5 Option, open the Finisher Option Side door to top cover to access the jammed pages. Secondary: If sheets have been accumulated to be stapled when the jam is detected, the printer alternately flashes the primary and secondary...
Page 67 5060-XXX User Primary User Secondary Message Explanation Message Calibrate <Tray x> This message will be displayed when the user Load Paper has initiated a tray calibration procedure. <Tray x> = Tray 1 thru 4, MPF, Envelope Feeder, Manual Paper and Manual Envelope. The following actions can be taken while this message is displayed: * Load paper into Tray x and press Go to initiate...
Page 68 5060-XXX User Primary User Secondary Message Explanation Message Change <input One of the following will be displayed on line two. source> <Custom * The user can define a name for each of the String> custom types (Custom 1 thru 6) Change <input source>...
Page 69 5060-XXX User Primary User Secondary Message Explanation Message Disk Corrupted This message will be displayed when the printer has detected that there are errors on the hard disk that could not be corrected. The disk cannot be used until it has been reformatted. The following actions can be taken while this message is displayed: * Press Return or Stop to clear the message.
Page 70 5060-XXX User Primary User Secondary Message Explanation Message Insert Staple Cartridge This message will be displayed when the staple cartridge is missing or installed incorrectly. This message can be displayed at any of the following times, regardless of the Staple Alarm setting. * At POST * After the Stapler Door has been closed.
Page 71 5060-XXX User Primary User Secondary Message Explanation Message Install Tray x or Cancel This message will be displayed when the printer Job Install Bin x or requests the user to insert tray x before it can Cancel Job Install continue printing the job. This message is Duplex or Cancel Job displayed because the printer needs to pick media from the missing tray or the trays below it.
Page 72 5060-XXX User Primary User Secondary Message Explanation Message 30 ITU Missing This message will be displayed when the ITU is missing. The following action can be taken while this message is displayed: * Turn the printer off, insert the ITU and turn the printer back on.
Page 73 5060-XXX User Primary User Secondary Message Explanation Message 34 Incorrect Media This message will be displayed when the printer <type> <size> Change has detected a media mismatch feeding from the MP Feeder MPF. Primary Message: Incorrect Media detected Secondary Message: <type>= Bond, Cardstock, Colored, Labels, Envelopes, Letterhead, Plain, Preprint, Transparency or Glossy.
Page 74 5060-XXX User Primary User Secondary Message Explanation Message 36 Printer Service This message will be displayed when background Required toner has prevented a completion of a TPS calibration cycle. Service will be required to fix the problem. The following action can be taken while this message is displayed: * Press Go to clear the error.
Page 75 5060-XXX User Primary User Secondary Message Explanation Message 37 Insufficient Defrag This message will be displayed when insufficient Memory printer memory is available to perform Flash Memory Defragment operation. Note: This message sill be posted prior to the actual start of the defragment operation. The following actions can be taken while this message is displayed: * Press Go to clear the message.
Page 76 5060-XXX User Primary User Secondary Message Explanation Message 38 Memory Full This message will be displayed when the printer is processing an incoming job and there is not enough memory available to continue processing the job. The following actions can be taken while this message is displayed: You may want to determine how to make more memory available to your print job by:...
Page 77 5060-XXX User Primary User Secondary Message Explanation Message 52 Flash Full This message will be displayed when there is not enough free space in the flash memory to hold the resources that have been requested to be written to flash. Note: The following action will delete all downloaded Fonts and Macros written to disk: *Press Go to clear the message and continue...
Page 78 5060-XXX User Primary User Secondary Message Explanation Message 54 Serial Option x This message will be displayed when a serial Error error either framing, parity or overrun, has been detected on the specified (option x) serial port. This usually means the serial port has not been set up correctly.
Page 79 5060-XXX User Primary User Secondary Message Explanation Message 56 Std Parallel Port These messages may be displayed when data is Disabled sent to the printer across a parallel port, but the 56 Parallel Port x port has been disabled. Disabled Note: Once the error has been displayed for the first time, reporting of further errors will be suppressed until the printer is reset or menus are...
Page 80 5060-XXX User Primary User Secondary Message Explanation Message 58 Too Many Disks This message will be displayed when too many Installed disks have been installed. Note: Some configurations of different output options require the installation of one option before the other. 58 Too Many Flash This message will be displayed when too many Options...
Page 81 5060-XXX User Primary User Secondary Message Explanation Message 62 Disk Full This message will be displayed when there is not enough free space on the disk to hold the data that have been requested to be written to the disk. This message will be displayed for both resource collection and PostScript when the disk is full.
Page 82 5060-XXX User Primary User Secondary Message Explanation Message 81 Engine Code CRC This message will be displayed when microcode Failure is programmed into the engine flash code has failed a CRC check. The following action can be taken while this message is displayed: * Press Go to clear the message.
Page 83: Service Checks
5060-XXX User Primary User Secondary Message Explanation Message 88 Yellow Toner Low These messages will be displayed when either 88 Magenta Toner Low the Yellow, Magenta, Cyan or Black toner 88 Cyan Toner Low cartridge is low on toner. 88 Black Toner Low The following actions can be taken while this message is displayed: * Open the front door, remove the old toner...
Page 84: Black Cartridge Drive Assembly Service Check
5060-XXX Black Cartridge Drive Assembly Service Check Error Code 162 Step Actions and Questions Error Code 162 - Manufacturer of Drive Motor unknown. Go to Step 2 Problem Does the printer display Error Code 162? Solved Reflash the NVRAM on the Engine Board. Call your next Problem level support...
Page 85: Magenta Cartridge Drive Assembly
5060-XXX Magenta Cartridge Drive Assembly Error Code 163 Step Actions and Questions Magenta Cartridge Drive Assembly - Error Code 163 Go to step 2 Problem Solved indicates that an incorrect motor is detected. Replace the Magenta Cartridge Drive Assembly. Go to “Cartridge Drive Assembly (Cyan, Magenta, Black)”...
Page 86: Cyan Cartridge Drive Assembly Service Check
5060-XXX Cyan Cartridge Drive Assembly Service Check Error Code 164 Step Actions and Questions Cyan Cartridge Drive Assembly - Error Code 164 Go to step 2 Problem Solved indicates that an incorrect motor is detected. Replace the Cyan Cartridge Drive Assembly. Go to “Cartridge Drive Assembly (Cyan, Magenta, Black)”...
Page 87: Yellow Cartridge Drive Assembly Service Check
5060-XXX Yellow Cartridge Drive Assembly Service Check Error Code 165 Step Actions and Questions Yellow Cartridge Drive Assembly - Error Code 165 Go to step 2 Problem Solved indicates that an incorrect motor is detected. Replace the Yellow Cartridge Drive Assembly. Go to “Cartridge Drive Assembly (Cyan, Magenta, Black)”...
Page 88: Fan Service Checks
5060-XXX Fan Service Checks Fuser Fan Service Check Error Code 925 Step Actions and Questions Turn the power off and manually spin the fan and check that Go to Step 2 Replace the it rotates freely. “Fuser Fan” on page 4-13 Does the fan rotate freely? Check the Fuser Fan Cable connection to the Engine Go to Step 3...
Page 89: Rip Fan Service Check
5060-XXX Step Actions and Questions Disconnect the VTB fan from J4 on the Engine Board and Replace the Replace the check the voltages on J4 (refer to Table 2). “VTB Fan” on “Engine page 4-39 Board” on Are the voltages correct? page 4-14 Table 2 Connector...
Page 90: Ac And Dc Power Service Check
5060-XXX AC and DC Power Service Check Before proceeding with this service check remove or disconnect any options that may be installed. Turn the machine on. If it operates correctly, reattach one option at a time until the failing option is located. Note: Before proceeding with this service check turn the printer on and check to see if the Power ON LED on the Engine board is turned on.
Page 91: Dc Power Service Check
5060-XXX DC Power Service Check The machine is partially operative, a motor turns, display is on or the Power On LED may be on or off. Step Actions and Questions Does the printer Beep 5 times and the Operator Panel Go to the Go to Step 2 display all diamonds?
Page 92: Second Transfer Roll Service Check
5060-XXX Second Transfer Roll Service Check Note: The second transfer roll is 51.03 mm (2.009 inches) in circumference. Any print quality problems such as lines that are spaced apart indicate you should check the second transfer roll for damage, toner or foreign material. Note: The second transfer roll is also part of the maintenance kit and should be replaced when a “83 ITU Maintenance”...
Page 93: Output Expander Option Service Check
5060-XXX Step Actions and Questions Check the Transfer HVPS to ITU HV Transfer Terminal for Reinstall or Go to step 7 the color(s) that is having transfer problems. replace the cable Is the cable disconnected or broken? Transfer Terminal Contact assembly and ITU Transfer Repair or Replace the Bellcrank - Check the Transfer terminal contact, transfer...
Page 94 5060-XXX Step Symptoms Remove paper - Output Bin X is displayed, POST is Go to Go to Step 4 incomplete unable to clear the message. “Remove paper - Output Bin X is displayed, POST is incomplete unable to clear the message.”...
Page 95 5060-XXX Printer does not recognize that one or more output options as being installed. Step Actions and Questions Excessive static electricity buildup - Check the output Go to Step 2 1. Attach the expander Control Board cover to make sure the ESD brush ground cable ground lead is firmly attached to the output expander frame.
Page 96 5060-XXX 202 Paper Jam, Open Rear Door Message Displays. A sheet of paper is jammed prior to the pass thru sensor flag or a sheet of paper feeds out to the standard bin even though bin x is selected. Paper exits half way out of the redrive.
Page 97: Remove Paper - Output Bin X Is Displayed, Post Is Incomplete Unable To Clear The Message
5060-XXX Remove paper - Output Bin X is displayed, POST is incomplete unable to clear the message. Step Actions and Questions Output Sensor Flag check - Check the flag for correct Replace the Go to Step 2 operation, binds, broken parts or interference from the flag or repair sensor cable.
Page 98: Paper Jam - Check Bin X, Post Complete, First Sheet Of Paper Feeds Into Output Bin
5060-XXX 271 Paper Jam - Check Bin X, Post Complete, first sheet of paper feeds into Output Bin X. Note: Before proceeding with this service check run the Output Bin X Sensor Test and check for the failing sensor. Sensor Tests: XNF=Near Full (Upper Part of sensor assembly) F=Full (Lower part of sensor assembly) P=Pass Thru Sensor...
Page 99: No Indication That Bin X Is Full Or No Indication That Bin X Is Near Full
5060-XXX No indication that Bin X is full OR No indication that Bin X is near full. Step Actions and Questions Sensor Cable installation - Check for correct installation of Go to step 2 Install the the sensor cable at J5 on the Control Board. cable correctly Is the cable installed correctly? Dual Output Bin X Sensor Assembly...
Page 100: 5-Bin Mailbox Option Service Check
5060-XXX 5-Bin Mailbox Option Service Check Note: Before proceeding with this service check make sure the option(s) are installed correctly before attempting to service the unit. Be sure the option is correctly installed and the machine is configured correctly. The majority of the mechanical components can be observed during operation by removing the left and right side covers.
Page 101: No Go To Step
5060-XXX Step Symptoms Ready - Bin X Full displays and paper feeds into Bin X Go to “Ready - Go to Step 8 Bin X Full displays and paper feeds into Bin X.” on page 2-68 Paper does not feed into the bin selected. 271 Paper Jam - Go to “Paper Go to Step 9...
Page 102 5060-XXX Step Action and Questions Options - Check to make sure that the output expander Go to Step 2 Check the option is the only output option that is not recognized by the autoconnect base printer. system in base printer Is this the only output option not recognized by the base printer? Mechanical Linkage (Cables) - Check the 5-Bin Mailbox...
Page 103 5060-XXX 271 Paper Jam - Check Bin 1 displays. Step Action and Questions Bottom Pass Thru Sensor Flag - Check to make sure the Fix or replace Go to Step 2 Bottom Pass Thru Sensor Flag is operating correctly and is the flag not binding, broken or any interference from the sensor cable.
Page 104 5060-XXX Ready Bin X Full Message Displays - May be able to clear message and will feed paper into Bin selected. Note: This sensor is in a normally open position with the flag out of the sensor slot. Step Action and Questions Bin X Sensor (Bin X=Sensor 1 thru 5) - Check to make sure Go to Step 2 Install the...
Page 105 5060-XXX Ready - Bin X Full displays and paper feeds into Bin X. Step Action and Questions Bin X Sensor Flag - Check the Bin X sensor flag to make it Replace the Repair or is not in the up position and is operating correctly. Bin X Sensor.
Page 106: Print Quality Service Checks
5060-XXX Step Action and Questions Resistance Check - Disconnect J4 from the option board Go to Step 3 Replace the and check the resistance of the motor on the cable Mechanical connector between J2-1 and J2-2. The resistance Linkage/DC measures between 115 and 135 ohms. Motor Assembly Is the resistance correct?
Page 107: Horizontal Line
5060-XXX Horizontal Line Go to step 1 if there is a horizontal black line only. Go to step 2 if there is a Cyan, Magenta or Yellow horizontal line. Step Action and Questions Black Print Cartridge Replace the Call your next Note: The most likely cause of this failure is a failing black Cartridge level support...
Page 108: Missing Colors
5060-XXX The entire page is mostly all one color. Some printing may appear in other colors. This applies to Black, Cyan, Magenta and Yellow. Step Action and Questions Print Cartridge Check - Generally this problem is caused by Problem Go to Step 2 a bad charge roll contact in the cartridge.Try a new print Solved cartridge for the color that is covering most of the page.
Page 109: Light Print Over The Entire Page
5060-XXX Step Action and Questions High Voltage Contact Block Assembly Check, PC Drum Repair the HV Go to Step 4 Contact Pin - Check for a stuck PC Drum Contact in the HV Contact Block contact block assembly. Refer to figure 1 for the location of Assembly.
Page 110 5060-XXX Step Action and Questions Toner Cartridge Check - Try a new toner cartridge for the Problem Go to Step 3 missing color. Solved Does a new toner cartridge fix the problem? High Voltage Contact Block Assembly Check, PC Drum Repair the HV Go to Step 4 Contact Pin - Check for a stuck PC Drum Contact in the HV...
Page 111: Low Image Density
5060-XXX Evenly spaced horizontal marks or lines on the page Black horizontal lines only are most likely caused by a shorted charge roll in the print cartridge. Replace the black print cartridge. If there are light horizontal lines in printed areas, go to “Step A”...
Page 112: Poor Color Registration
5060-XXX Step A Step Action and Questions Print Cartridge - Check to make sure the print cartridge is Go to Step 2 Install the seated correctly. print cartridge correctly and Is the Print Cartridge seated correctly? recheck. The print cartridge may be out of toner. Try a new print Problem Replace the cartridge.
Page 113: Transparency Print Quality Is Poor
5060-XXX Step Action and Questions ITU - Check to make sure that the ITU legs are properly Go to Step 4 Reinstall the seated onto the rail at the right side of the machine. This is ITU. If the visible by removing the Yellow Print Cartridge. problem continues, Is the ITU seated correctly?
Page 114: Residual Image
5060-XXX Residual Image If only one color has a residual image repeated every 95mm, replace the print cartridge. If all colors have a residual image 147mm from the top of the page, replace the fuser assembly. Note: Do the following steps before you replace the fuser assembly: Check Media Type setting on the Operator Panel.
Page 115 5060-XXX Step Action and Questions Cartridge HV contact Assembly Developer Pin Springs Replace the Replace the Check the developer pin springs for the cartridge that is damaged “HVPS having a problem to make sure they are no bent or Developer Developer damaged.
Page 116: Uneven Printing
5060-XXX Uneven printing If all colors have uneven print, replace the ITU assembly. Note: The uneven print may appear as spots or streaks that are different on each page. The most likely cause for this type of problem is damage to the ITU belt in the ITU assembly.
Page 117: Toner Is On The Back Of The Printed Page
5060-XXX Toner is on the back of the printed page Do the following steps before proceeding with this service check: Enter the CE Diagnostic Mode. Select Print Test, Tray 1, Continuous from the menu. Run at least 20 pages of text and see if the problem remains. If toner is still on the back of the printed page, proceed with this service check.
Page 118: Operator Panel Lcd/Status Led/Buttons Service Check
5060-XXX Operator Panel LCD/Status LED/Buttons Service Check Use this service check to check both the operation of the panel buttons and to test the LCD display for correct operation. Replace the operator panel assembly if the LCD display functions normally but the LED does not come on.
Page 119 5060-XXX Step Action and Questions Does the printer Beep 5 times? Go to step 7 Replace the “Operator Panel” on page 4-25 RIP Board - Measure the voltage at connector J1-2 on the Replace the Go to step 8 “RIP Board” on page 5-11.
Page 120: Printhead Service Checks
5060-XXX Step Action and Questions Operator Panel Cable Continuity - Check continuity of the Replace the Go to the Operator Panel Cable. “Operator “Operator Panel” on Panel” on Is there continuity? page 4-25 page 4-25 and replace the operator panel cable Printhead Service Checks Error Code 114 Note: Error Code 114 can occur if the Black Printhead Control cable or the Black...
Page 121: Error Code
5060-XXX Step Action and Questions Replace the “RIP Board” on page 4-10. Problem Solved Replace the Does this fix the problem? Black Printhead. Go to “Printheads” on page 4-33. You must perform the “Printhead Adjustments ” on page 4-1 anytime a printhead is replaced.
Page 122 5060-XXX Step Action and Questions Replace the “RIP Board” on page 4-10. Problem Solved Replace the Does this fix the problem? Cyan Printhead. Go to “Printheads” on page 4-33. You must perform the “Printhead Adjustments ” on page 4-1 anytime a printhead is replaced.
Page 123 5060-XXX Step Action and Questions Replace the “RIP Board” on page 4-10. Problem Solved Replace the Does this fix the problem? Magenta Printhead. Go to “Printheads” on page 4-33. You must perform the “Printhead Adjustments ” on page 4-1 anytime a printhead is replaced.
Page 124: Fuser Service Check
5060-XXX Step Action and Questions Replace the “RIP Board” on page 4-10. Problem Solved Replace the Does this fix the problem? Yellow Printhead. Go to “Printheads” on page 4-33. You must perform the “Printhead Adjustments ” on page 4-1 anytime a printhead is replaced.
Page 125 5060-XXX Error Code 128 Fuser Hot Roll is under temperature during standby. Replace the following FRU's in the order shown: “Fuser Assembly” on page 4-16 If this does not fix the problem replace: “Engine Board” on page 4-14 Error Code 129 Fuser Backup Roll is under temperature during standby.
Page 126 5060-XXX Error Code 131 Backup Roll did not reach the correct standby temperature. Step Action and Questions Voltage Check - Go to “Engine Board” on page 5-1. Replace the Go to step 2 Measure the voltage on connector J10-12. “Fuser Assembly”...
Page 127 5060-XXX Error Code 126 Hot Roll Thermistor or thermistor circuits are open. Step Action and Questions Thermistor Resistance Check, Hot Roll - The thermistor Go to step 2 Replace the resistance can be checked between pins 6 and 8 on the ten “Fuser pin fuser control connector on the fuser assembly.
Page 128: Hot Fuser Service Check
5060-XXX Step Action and Questions Voltage Check - Measure the voltage on J10-6. Go to Find the Replace the “Engine Board” on page 5-1. The voltage will vary as the correct system following lamp turns off and on between approximately +1.5 V dc to problem or FRU's in 1.8 V dc.
Page 129 5060-XXX Error Code 161 Step Action and Questions Fuser Drive Motor Assembly - Error code 161 indicates that Call your next Problem an incorrect motor is detected. Replace the “Fuser Drive level support Solved Assembly” on page 4-17. Note: Anytime the Fuser Drive Assembly is replaced, perform the “Automated Motor Detection”...
Page 130 5060-XXX Error Code 136 Fuser assembly cam position is not found Step Action and Questions Engine Board Connector - Check Connector J10 for correct Go to step 2 Install the installation. Go to “Engine Board” on page 5-1. cable correctly Is the LVPS Fuser cable correctly installed at connector J10 on the Engine Board? Voltage Check, Engine Board connector J10-2 - Go to...
Page 131 5060-XXX Paper Jam 202 Paper jam is detected at the fuser assembly. Step Action and Questions Paper Jam at the Exit of the Fuser Assembly - Check to see Go to step 2 Go to the if the paper is jammed after the Fuser Exit Sensor. “2XX Paper Did the paper jam at the exit of the Fuser Assembly? Message...
Page 132: Cover Open/Hv Interlock Switch Service Check
5060-XXX Cover Open/HV Interlock Switch Service Check "Close Door" is displayed constantly, unable to clear the message from the display, POR incomplete. Step Action and Questions Front Cover and HV Interlock Switches - Check to make Go to step 2 Check the sure both switches are mounted correctly.
Page 133: Psd Service Check
5060-XXX PSD Service Check Error Code 192 Error Code 193 Error Code 194 Error Code 195 Go to step 1 for Error Codes 192 and 194. Go to step 5 for Error Codes 193 and 195 Step Action and Questions Check to make sure that the PSD Cable is installed Go to step 2 Install the...
Page 134: Tray 1 Paper Size Sensing Service Check
5060-XXX Step Action and Questions Check continuity of the PSD cable. Replace the Replace the “PSD Sensor PSD cable for Note: The PSD cable has one connector on one end, RIP Assembly” on the Cyan and Board, and two connectors on the other end, Cyan PSD page 4-35.
Page 135: Tray 1 Service Check
5060-XXX Step Action and Questions Check the following parts to make sure they are installed Go to step 6 Repair or correctly and they replace parts as necessary are not damaged or broken. * Size Sensing Gear Cover * Size Sensing Gear * Size Sensing Barrel Cam Note: Make sure the Size Sensing Barrel Cam is correctly installed.
Page 136: Autocompensator Service Check
5060-XXX Step Action and Questions Check to make sure the autocompensator has fully Go to step 3 Go to the retracted to its upper position. “Autocompe nsator Does the Autocompensator retract correctly? Service Check” on page 2-99 Check for any signs of damage to the Paper Tray Guide. Replace the Go to the Paper Tray...
Page 137 5060-XXX Step A Step Action and Questions Use the Tray 1 feed test to feed paper from Tray 1. Check to Go to step 2 Go to step 3 see if the Pick Rolls are turning? Note: You can observe the pick rolls by opening the Lower Jam access door assembly.
Page 138 5060-XXX Step Action and Questions Check Tray 1 for any signs of damage to the Pick Arm Lift Replace Tray 1 Go to step 4 Bellcrank activation tabs on the rear of the tray. Is there any damage to the tray? Check for any loose or broken parts on the Replace the Go to step 5...
Page 139: Multipurpose Feeder (Mpf) Service Check
5060-XXX Step Action and Questions Check continuity of the Paper Level Sensing cable. Go to step 6 Replace the Level Sensing Is there continuity? Cable Check the voltage at J69-1. The voltage measures Replace the Replace the approximately +5V dc. Level Sensing “Engine Assembly...
Page 140 5060-XXX Step Action and Questions Access the CE Diagnostic Test Menu. Select Input Tray Go to step 5 Go to step 3 Tests, Select MPF Feed Test, Select MP Feeder, Select Single. Note: The MPF Drive parts can be observed by opening the Lower Left Jam Cover.
Page 141 5060-XXX Step Action and Questions Check to make sure that the MP sensor cable from the Go to step 3 Install the Engine Board is correctly installed at J70 on the Engine cable correctly Board. Is the cable correctly installed? Check the cable connection between the MP Sensor Cable Go to step 4 Install the...
Page 142: Paper Path Service Check
5060-XXX Paper Path Service Check Note: A 250 Paper Jam only displays when using a Multpurpose Feeder. Go to the “Multipurpose Feeder (MPF) Service Check” on page 2-102. 250 Paper Jam Displayed - Unable to clear the message from the display Step Action and Questions...
Page 143 5060-XXX Step Action and Questions Check the Vacuum Transport assembly to make sure the Go to Step 3 Go to Step 5 belts are moving. Are the Vacuum Transport belts moving during printing? Note: You can observe the belts through the front paper jam door.
Page 144: Close Door/Hvps/Printhead Interlock Switch Service Check
5060-XXX 202 Paper Jam Displayed - Unable to clear the message from the display Step Action and Questions Check the Vacuum Transport for correct operation. Go to step 2 Replace the Vacuum Is the Vacuum Transport operating correctly? Transport Assembly Does the media jam at the entry to the fuser assembly.
Page 145 5060-XXX Step Action and Questions Check to make sure that the ITU Light Shield is not out of Properly align Go to step 2 position. the ITU Light Shield Is the ITU Light Shield out of position? Check to make sure that the ITU Light Shield is not out of Go to step 3 Properly align position.
Page 146: 500 Sheet Drawer Option Service Check
5060-XXX Step Action and Questions Check the ITU assembly interlock switch actuator to make Replace the Go to step 4 sure it is not damaged or broken and actuates the switches “ITU correctly. Assembly” on page 4-40 Is the actuator damaged or broken? Front Cover Assembly Go to step 5 Install the...
Page 147 5060-XXX The base printer does not recognize that Tray X is installed. Step Action and Questions Is Tray x the only paper input option that is not recognized? Go to step 5 Go to step 2 Check to make sure that the printer and any option above Go to step 3 Install the Tray x is installed correctly.
Page 148 5060-XXX Tray x autocompensator fails to retract, stays in down position. Step Action and Questions Use care when trying to remove a tray assembly when the Go to step 2 Go to step 3 autocompensator is in its down position. Remove the tray and manually reset the autocompensator to its up most position by actuating the Pick Arm Lift Bellcrank.
Page 149 5060-XXX The printer does not detect paper out in Tray x when adequate paper is installed in the tray. Step Action and Questions Run Tray x sensor test from the diagnostic menu. Go to step 5 Go to step 2 Does the test pass for Sensor L1? Check the cable connection for the Paper Level Sensing Go to step 3...
Page 150 5060-XXX 24x Error Code displayed, media does not reach the Pass Thru Sensor Step Action and Questions Is Tray X a HCIT 2000 Sheet Option? to“HCIT Go to step 2 2000 Sheet Option Service Check” on page 2-119 Check the media installed in the tray to make sure it meets Go to step 3 Inform the specifications.
Page 151 5060-XXX Step Action and Questions Check to make sure that the Pass Thru Sensor is correctly Replace the Install the connected to the Tray X system board. FRU's in the cable correctly Is the sensor cable connected correctly? following order: 1.
Page 152 5060-XXX Tray x does not detect size media is installed. Step Action and Questions Is the tray set for the size paper loaded in the Tray? Go to step 2 Set the correct size Are there any signs of damaged or broken size sensing Repair or Go to step 3 gears or size sensing barrel cam in the tray assembly?
Page 153: Duplex Option Service Check
5060-XXX Duplex Option Service Check Do the following steps before proceeding with this service check: Check for any pieces of media or obstructions in the duplex paper path that might cause a paper jam. Check for correct installation of the Front Duplex Jam Tray and Right Side Clearance Tray.
Page 154 5060-XXX Step Action and Questions Check the voltages on the Bottom Options cable connector. Go to step 8 Replace the The voltages are with the printer in standby mode. Bottom Options Cable J5-1 measures approximately +24 V dc in the printer J5-3 measures approximately +5 V dc J5-5 measures approximately +5 V dc J5-6 measures approximately +5 V dc...
Page 155 5060-XXX Step Action and Questions Check to make sure that the Paper Exit Sensor is correctly Replace the Attach the attached to the Duplex System board at connector J8. FRUs in the cable correctly following order: Is the cable correctly attached? 1.
Page 156: Hcit 2000 Sheet Option Service Check
5060-XXX HCIT 2000 Sheet Option Service Check Printer does not recognize that the HCIT 2000 Sheet Option is installed. Step Action and Questions Is the HCIT 2000 Sheet Option the only paper input option Go to step 5 Go to step 2 that is not recognized? Check to make sure that the printer and any option above Go to step 3...
Page 157 5060-XXX HCIT inoperative Before proceeding with this service check make sure the 2000 Sheet Tray Option is properly connected to AC Power. If a Finisher is installed: • The AC jumper should go from the HCIT to the Finisher. The Finisher AC power cord should attach to the AC voltage source.
Page 158 5060-XXX Step Action and Questions Check the AC cable from the HCIT AC inlet to the LVPS. Determine Replace the where the AC cables Are the cables good? Line voltage is being lost to the HCIT. Repair as necessary. The HCIT 2000 Sheet Option does not recognize the size paper selected.
Page 159 5060-XXX 24x Paper Jams in HCIT Use the “HCIT Standalone Test Mode” on page 3-24 inside the HCIT to help isolate paper jams. Run the Standalone Feeding Operation to observe paper feeding from the tray and through the feed assembly. Use the “HCIT System Board LED Error Code Table”...
Page 160 5060-XXX Step Action and Questions Check the Registration Home Sensor cable to make sure it Go to step 10 Install the is installed correctly to the sensor and to CN6 on the cable correctly System board. Is the cable connected correctly? Is the Registration Home Sensor operating correctly? Replace the Replace the...
Page 161 5060-XXX 2-124 Service Manual...
Page 162: Diagnostic Aids
5060-XXX 3. Diagnostic Aids This chapter explains the tests and procedures to identify printer failures and verify repairs have corrected the problem. There are different test menus that can be accessed to identify problems with the printer. Configuration Menu The Configuration Menu contains a set of menus, settings and operations which are infrequently used by a user.
Page 163: Reset Fuser Count
5060-XXX Black and White Lock Enter the Configuration Menu and Select Black and White Lock from the Menu. Value List: =On =Off Fuser Count Value Enter the Configuration Menu and Select Fuser Count Value. You can not reset this value. It only displays if the Maintenance Warning and Intervention function is enabled in the printer's Configuration ID.
Page 164: Size Sensing
5060-XXX Size Sensing Only paper sources that support Auto Size Sensing are displayed. Enter the Configuration Menu and Select Size Sensing. One of the following is displayed: Tray 1 Sensing Tray 2 Sensing Tray 3 Sensing Tray 4 Sensing =Auto* =Off Select the value you want from the list above.
Page 165: Calibrate Trays
5060-XXX Calibrate Trays Only Trays that support transparency sensing are displayed. The following are displayed whenever a tray has been detected that is not calibrated. Tray X Not Calibrated This message usually indicates a user-correctable NVRAM problem. The tray may not have been calibrated or the NVRAM variable for tray calibration may be missing.
Page 166: Demo Mode
5060-XXX Demo Mode Select Demo Mode from the Configuration Menu. =Activate =Deactivate* Factory Defaults Select Factory Defaults from the Configuration Menu. =Restore Base =Restore Network Note: Restore Network is only listed on models that have integrated network support. Energy Conserve This setting only affects the values that are displayed in the Power Saver Menu.
Page 167: Exit Configuration Menu
5060-XXX Exit Configuration Menu Press Select to exit the Configuration Menu and reboot the printer. Diagnostic Mode To run the printer diagnostic tests described in this chapter, you must put the printer in Diagnostic Mode. To enter the Diagnostic Mode: Turn the printer off.
Page 168: Device Tests
5060-XXX Device Tests Quick Disk Test This test performs a non-destructive read/write on one block per track on the disk. The test reads one block on each track, saves the data, and proceeds to write and read four test patterns to the bytes in the block. If the block is good, the saved data is written back to the disk.
Page 169: Flash Test
5060-XXX Flash Test This test causes the file system to write and read data on the flash to test the flash. WARNING: This test destroys all data on the flash because the flash is reformatted at the end of the test. To run the Flash Test: Select Flash Test from the Device Tests menu.
Page 170: Duplex Sensor Test
5060-XXX Duplex Sensor Test This test determines whether or not the Duplex sensors and switches are working correctly. Select Sensor Test from the Duplex Tests menu. Manually actuate each of the duplex sensors. When the sensor/switch is closed, CL (closed) displays, when the sensor/switch is open, OP (Open) displays. Duplex input sensor Duplex exit sensor Press Return/Stop to exit the test.
Page 171: Hardware Tests
5060-XXX Hardware Tests The following Hardware Tests can be selected from this menu: LCD Test Button Test DRAM Memory Test ROM Memory Test Parallel Wrap (if available) Serial Wrap (if available) Serial 1 Wrap (if available) Serial 2 Wrap (if available) Serial 3 Wrap (if available) LCD Test To run the LCD Test:...
Page 172: Rom Memory Test
5060-XXX Once the maximum pass count or fail count is reached, the test is stopped, the power indicator is turned on solid, and the final results display. If the test fails, the message SDRAM Error displays for approximately three seconds and the failure count increases by 1.
Page 173: Serial Wrap Test
5060-XXX RAM Data AA Error RAM Data 00 Error RAM Data 55 Error DMA Count Error DMA Address Error DMA Interrupt Error DMA Memory Error DMA Background Error Clear Init Rise Error False Init Rise Error Autofeed Rising Interrupt Error Clear Autofeed Rise Error False Autofeed Rise Error Autofeed Falling Interrupt Error...
Page 174: Input Tray Tests
5060-XXX Data Error Data 232 Error Data 422 Error FIFO Error DSR Error DSR PIO Error DSR Interrupt Error CTS Error CTS PIO Error CTS Interrupt Error Once the maximum count is reached the test stops. The power indicator goes on solid and the final results display.
Page 175: Input Tray Tests (2000-Sheet Tray)
5060-XXX – Sensor P=Input Tray Pass Thru Sensor Once this message displays, you can manually actuate each sensor. The tray empty sensor can be actuated by hand, however a sheet of paper can be used to cover the pass through sensor. When the sensor is closed, CL displays, when the sensor is open, OP displays.
Page 176: Output Bin Test - Standard Bin
5060-XXX Output Bin Test - Standard Bin This test verifies if the standard bin sensor is working correctly. To run the Standard Bin Sensor Test: Select Output Bin Tests from the Diagnostic Menu. Select Output Bin Tests - Sensor Tests. Select Sensor Tests - Standard Bin.
Page 177: Output Bin X Sensor Test
5060-XXX F=OP F=Standard Bin Output Bin Full Sensor – If Output Expander is selected the following is displayed. <output bin> P=OP F=OP NF=OP P=Output Expander Pass Thru Sensor. F=Output Expander Full Sensor NF=Output Expander Near Full Sensor. – If 5-Bin Mailbox is selected the following is displayed. <output bin>...
Page 178: Base Sensor Test
5060-XXX <output bin> (output bin displayed on line 1 = output bin 1, output bin2, output bin3, output bin4 or output bin 5 for the bin selector) P1 = 5-Bin mailbox first pass thru sensor P2 = 5-Bin mailbox second pass thru sensor L = EM 5-Bin x empty L = NL bin contains media but the bin is not near full or full L = NF bin is near full...
Page 179: Finisher Tests
5060-XXX Finisher Tests Staple Test This test verifies the operation of the staple mechanism in the finisher. To run the Staple Test: Select Staple Test from the test menu. Select a destination bin. The printer feeds eight pieces of media to the finisher and accumulates all eight pieces in the accumulator.
Page 180 5060-XXX Once the sensors have been polled the following will be displayed and the sensors are ready to test: Media Path 1 S1=CL S2=CL S1= S2= Once this screen is displayed you can manually actuate each of the sensors. When the sensor is closed CL is displayed, when the sensor is open OP will be displayed.
Page 181: Hole Punch Test
5060-XXX Once the sensors have been polled the following will be displayed and the sensors are ready to test: Media Level S1=CL S2=CL Once the screen is displayed you can manually actuate the sensor. When the sensor is closed CL is displayed, when the sensor is open OP will be displayed. To exit the sensor test, press RETURN or STOP.
Page 182: Print Tests
5060-XXX Print Tests The Print Tests consist of the following tests: Tray 1 Tray 2 (if installed) Tray 3 (if installed) Tray 4 (if installed) Tray 5 (if installed) MP Feeder Print Quality Pages Print Line Len Pages Print Tests (input source) This test determines if the printer can print on media from any of the paper input sources.
Page 183: Print Quality Test Pages
5060-XXX Print Quality Test Pages The print quality test has five pages of settings, various color blocks, color array scales, and color gradients. This test may be printed from either Configuration Menu or the Diagnostic Test Menu. When printed from the Configuration Menu, the toner cartridge lockout function is enabled, which means these pages cannot be printed unless a cartridge is installed with a Machine Class ID which matches the Machine Class ID stored in the printer NVRAM.
Page 184: Setting Printer Alignment
5060-XXX Setting Printer Alignment Enter the Diagnostic Mode. Select Alignment for Cyan, Yellow, or Magenta. The following screen is displayed: T=sxx* R=sxx* L=sxx* Z=sxx* T=Top Margin Offset (-128 to +127) L=Left Margin Offset (-300 to +300) R=Right Margin Offset (-300 to +300) Z=Theta Offset (Skew compensation) (-16 to +16) s=sign for negative values (this space is blank for positive values) xx=margin value.
Page 185: Hcit Standalone Test Mode
5060-XXX HCIT Standalone Test Mode This test lets you check out and test the HCIT without removing any option or the base printer mounted above the optional HCIT. Note: During normal operation, the red LED on the HCIT system board blinks or flashes on for one second and off for one second.
Page 186: Repair Information
5060-XXX 4. Repair Information WARNING: Read the following before handling electronic parts. Handling ESD-Sensitive Parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive parts, follow the instructions below in addition to all the usual precautions, such as turning off power before removing logic boards: •...
Page 187 5060-XXX Position the printhead along the front (A) and rear (B) scribe lines. Run an Alignment Test Page from “Setting Printer Alignment” on page 3-23. Service Manual...
Page 188 5060-XXX Move the rear of the printhead to a position that allows the color of the printhead being adjusted to align over the black target on the left side of the Alignment Test Page. Tighten the right rear mounting screw (A). Run an Alignment Test Page to verify the printhead rear adjustment.
Page 189: Printhead Electronic Alignment
5060-XXX Printhead Electronic Alignment Perform “Setting Printer Alignment” on page 3-23. Screw Identification Table The following table contains screw types, locations, and quantities necessary to service the printer. Pay careful attention to each screw type location when doing removals. You must install the correct screw type in each location during reassembly.
Page 190 5060-XXX Reference Screw type Location Purpose number M3x6mm Taptite Ground Cable to Right Front Attach Metal Thread Cover Support and Upper Forming Frame. Ground Cable to Bottom Attach Support Plate and Engine Card Shield Back Lamp Brackets to Fuser Attach Frame Front Lamp Brackets to Fuser Attach...
Page 191 5060-XXX Reference Screw type Location Purpose number M2.9x6mm Front Access Door Assembly Mounting Plastite Door Handle to Cover Mounting Detent Housing to Cover Mounting ITU Switch Housing to Light Attach Shield Duplex Baffle to Lower Right Attach Door Front and Rear Latches to Mounting Lower Right Door Bias Latch Cover to Door...
Page 192 5060-XXX Reference Screw type Location Purpose number M3.5x1.35mm Frame Support Back Plate to Attach Plastite 6 long Lower Frame Door Latch Catch to Frame Attach Transfer HVPS to Lower Mounting Frame Fuser Top Duct to Lower Attach Frame Right Front Cover Support to Attach Lower Frame Front Lower Left Cover to...
Page 193 5060-XXX Reference Screw type Location Purpose number M3.5x8mm Top Cover Asm to Upper Front Attach Plastite Thread Cover Forming Top Cover Asm to RIP Shield Attach ITU Light Shield Asm to Upper Attach Front Guide ITU Ribs to Upper Redrive Door Mounting Upper Door Hinges to Upper Mounting...
Page 194 5060-XXX Reference Screw type Location Purpose number M3.5x10mm Transfer HVPS/RIP Fan Asm Attach Plastite Thread to RIP Shield Forming Front Left Light Shield to Left Attach Upper Cover Asm and Top Cover Front Right Light Shield to Attach Right Front Cover Support and Top Cover Cartridge Drive Assemblies to Mounting...
Page 195: Removal Procedures
5060-XXX Removal Procedures CAUTION: Remove the power cord from the printer or electrical outlet before you connect or disconnect any cable or electronic board or assembly for personal safety and to prevent damage to the printer. Disconnect any connections between the printer and PCs/peripherals.
Page 196: Rear Cover
5060-XXX Disconnect all cables from the RIP board and remove the board. Rear Cover Go to “Rear Cover” on page 7-5 for part number. Remove the rear cover screw type “323” on page 4-7 (A). Open the MPF, remove the rear cover screw type “323”...
Page 197: Hvps Transfer Board
5060-XXX HVPS Transfer Board Go to “HVPS Transfer Board” on page 7-26 for part number. Remove the “Rear Cover” on page 4-11. Remove the HVPS transfer board screw type “324” on page 4-9 “312” on page 4-6 (A). Disconnect the five spade terminals (B) from the transformers. Disconnect the control cable (C).
Page 198: Fuser Fan
5060-XXX Fuser Fan Go to “Fuser Fan” on page 7-28 for part number. Remove the “Rear Fan Cover” on page 4-12. Disconnect the fuser fan cable from connector J2 (B) on the engine board. Remove the fuser fan screws (A), part number 12G6529 and remove the fan. 4-13 Repair Information...
Page 199: Engine Board
5060-XXX Engine Board Go to “Engine Board” on page 7-27 for part number. Remove the “Rear Fan Cover” on page 4-12. Remove the “Rear Cover” on page 4-11. Disconnect all cables from the engine board. Remove the engine board screw type “323”...
Page 200 5060-XXX Remove the right rear cover screw type “121” on page 4-4 (A). 4-15 Repair Information...
Page 201: Fuser Assembly
5060-XXX Open the redrive cover and remove the screw type “121” on page 4-4 (A) from the top of the LVPS and remove the LVPS from the printer. Note: Be sure to reinstall the ground strap when you replace the LVPS. Fuser Assembly CAUTION: Be sure the fuser assembly has cooled before you remove it.
Page 202: Fuser Drive Assembly
5060-XXX Fuser Drive Assembly Go to “Fuser Drive Assembly” on page 7-7 for part number. Remove the “Fuser Assembly” on page 4-16. Remove the fuser drive assembly screw type “323” on page 4-7 (A) and remove the assembly. Lower Right Door Assembly Go to “Lower Right Door Assembly”...
Page 203: Fuser Top Duct
5060-XXX Fuser Top Duct Go to “Fuser Top Duct” on page 7-5 for part number. Remove the “Rear Fan Cover” on page 4-12. Remove the fuser top duct screw type “323” on page 4-7 (A) and remove the top duct. Fuser Bottom Duct Go to “Fuser Bottom Duct”...
Page 204: Fuser Web Oiler Motor Assembly
5060-XXX Fuser Web Oiler Motor Assembly Go to “Fuser Assembly, WEB Oiler 115V 500W” on page 7-6 “Fuser Assembly, WEB Oiler 220V 500W” on page 7-6 for part number. Remove the “Fuser Assembly” on page 4-16. Remove the paper path access door cover right mounting screw. Remove the “Front Right Handle Cover Assembly”...
Page 205: Redrive Door
5060-XXX Note: Make sure the motor cable (A) is routed away from gears (B). Redrive Door Go to “Redrive Door” on page 7-11 for part number. Open the redrive door. Loosen the redrive door upper hinge screw type “324” on page 4-9 (A).
Page 206: Front Cover Assembly
5060-XXX Front Cover Assembly Go to “Front Cover Assembly” on page 7-3 for part number. Open the front cover assembly. Remove the detent post tension spring (B). Flex the front cover assembly to free the hinge from the mounting post (A). Remove the front cover assembly.
Page 207: Top Cover Assembly
5060-XXX Top Cover Assembly Go to “Top Cover Assembly” on page 7-3 for part number. Remove the “Front Cover Assembly” on page 4-21. Remove the “Redrive Door” on page 4-20. Remove the redrive cap. Remove the light shield screw type “324”...
Page 208 5060-XXX Open the MPF and remove the top cover screw type “323” on page 4-8 (B) from the left side of the printer. Remove the top cover screw type “323” on page 4-8 (A) from the rear of the printer. 4-23 Repair Information...
Page 209 5060-XXX Remove the top cover mounting screws (A) from the front of the printer. Remove the operator panel bezel. Open the redrive door and loosen the redrive assembly screw type “323” on page 4-7 (A). 4-24 Service Manual...
Page 210: Operator Panel
5060-XXX Lift the top cover and disconnect the operator panel cable. Remove the bin full sensor (C), flag (A), and upper options auto connect (B) from the top cover. Remove the top cover. Operator Panel Go to “Operator Panel Assembly, Low Volt” on page 7-3 “Operator Panel Assembly, High Volt”...
Page 211 5060-XXX Unlatch the operator panel latches (A). Disconnect the operator panel cable from the operator panel and remove the operator panel. 4-26 Service Manual...
Page 212: Cartridge Drive Assembly (Yellow)
5060-XXX Cartridge Drive Assembly (Yellow) Go to “Cartridge Drive Assembly, Yellow” on page 7-30 for part number. Remove the “Rear Fan Cover” on page 4-12. Remove the cartridge drive assembly mounting screws (A). Disconnect the cable from the cartridge drive assembly. Remove the cartridge drive assembly.
Page 213: Front Right Handle Cover Assembly
5060-XXX Remove the cartridge drive assembly. Front Right Handle Cover Assembly Go to “Front Right Handle Cover Assembly” on page 7-3 for part number. Open the front cover. Remove the light shield screw type “324” on page 4-9 “323” on page 4-7 (A).
Page 214: Front Left Handle Cover Assembly
5060-XXX Remove the “Paper Path Access Door Cover/Front Lower Left Cover” on page 4-31. Remove the front right handle cover assembly screw type “323” on page 4-7 and remove the assembly. Front Left Handle Cover Assembly Go to “Front Left Handle Cover Assembly” on page 7-3 for part number.
Page 215: Lower Jam Access Door Assembly
5060-XXX Lower Jam Access Door Assembly Go to “Lower Jam Access Door Assembly” on page 7-5 for part number. Remove the “Front Left Handle Cover Assembly” on page 4-29. Remove the lower jam access door assembly screw type “323” on page 4-7 (A) and remove the door.
Page 216: Paper Path Access Door Cover/Front Lower Left Cover
5060-XXX Paper Path Access Door Cover/Front Lower Left Cover Go to “Paper Path Access Door” on page 7-3 “Front Lower Left Cover” on page 7-3 for part numbers. Remove the “Front Left Handle Cover Assembly” on page 4-29 (B). Open the paper path access door, remove screw type “323”...
Page 217: Multipurpose Feeder (Mpf)
5060-XXX Multipurpose Feeder (MPF) Go to “Multipurpose Feeder (MPF)” on page 7-13 for part numbers. Open the MPF. Remove the MPF strap screw type “412” on page 4-9 (A). Disconnect the MPF switch cable from the engine board at connector J10. Release the MPF latch (B) and remove the MPF.
Page 218: Left Lower Cover
5060-XXX Left Lower Cover Remove the “Lower Jam Access Door Assembly” on page 4-30. Remove the left lower cover screw type “323” on page 4-7 and remove the cover. Printheads Go to “Printhead Assembly” on page 7-9 for part numbers. Whenever a printhead is removed, it is necessary to perform the “Printhead Manual Adjustment”...
Page 219 5060-XXX Remove the printhead screw type “484” on page 4-9 (B) through the holes (A) in the top of the rear printer frame. Remove the printhead mounting screw (A) from the front of the printhead assembly. Disconnect the printhead video cable (B) from the printhead. Disconnect the mirror motor/hysnc cable (C) from the RIP board at connector J2.
Page 220: Psd Sensor Assembly
5060-XXX PSD Sensor Assembly Go to “PSD Assembly” on page 7-9 for part number. Remove “Printheads” on page 4-33. Draw a scribe line on the frame next to the front (A) and rear (B) of the printhead to provide reference points before removing a printhead.
Page 221: Rip Fan
5060-XXX RIP Fan Go to “RIP Fan” on page 7-28 for part number. Remove the “Top Cover Assembly” on page 4-22. Remove the rip fan screw type “324” on page 4-9 (A). Disconnect the rip fan cable from the engine board at connector J53. Remove the rip fan.
Page 222: Rip Board Shield Assembly
5060-XXX Remove the drive belt (B) from the lower redrive pulley. Remove the redrive assembly. Note: When you reinstall the redrive assembly be sure to align the notch in the redrive assembly with tab (A). RIP Board Shield Assembly Go to “RIP Board Shield Assembly”...
Page 223: Hvps Developer Board
5060-XXX Remove the RIP board shield assembly. HVPS Developer Board Go to “HVPS Developer Board” on page 7-26 for part number. Remove the “RIP Board Shield Assembly” on page 4-37. Remove the HVPS developer board mounting screws. Disconnect the HVPS developer board cables (A)(B)(C) and remove the board. 4-38 Service Manual...
Page 224: Vtb Fan
5060-XXX VTB Fan Go to “VTB Fan” on page 7-28 for part number. Remove the “RIP Board Shield Assembly” on page 4-37. Remove the VTB fan with a flatblade screwdriver. ITU Drive Motor Assembly Go to “ITU Motor Drive Assembly” on page 7-17 for part number.
Page 225: Engine Board Shield
5060-XXX Engine Board Shield Go to “Engine Board Shield” on page 7-27 for part number. Remove the “RIP Board Shield Assembly” on page 4-37. Remove the “Engine Board” on page 4-14. Remove the engine board shield screw type “323” on page 4-7 (A), screw type “232”...
Page 226: Waste Container Latch
5060-XXX Raise the ITU release lever (A) and slide the ITU from the printer. Waste Container Latch Go to “Waste Container Latch” on page 7-29 for part number. Remove the “Paper Size Sensing Assembly” on page 4-42. Use a flatblade screwdriver to release the waste container latch from the paper size sensing assembly.
Page 227: Paper Size Sensing Assembly
5060-XXX Paper Size Sensing Assembly Go to “Paper Size Sensing Bracket” on page 7-29 for part numbers. Note: The paper size sensing assembly contains components that easily fall apart as you remove the assembly. Be careful not to lose any of the components. Remove the “Rear Cover”...
Page 228: Bor Drive Assembly
5060-XXX BOR Drive Assembly Go to “BOR Drive Assembly” on page 7-31 for part number. Open the front cover. Remove the yellow toner cartridge. Remove the front right light shield cover. Remove the BOR housing assembly screw type “323” on page 4-7 and remove the assembly.
Page 229: Cartridge Contact Assembly
5060-XXX Cartridge Contact Assembly Go to “Cartridge Contact Assembly” on page 7-20 for part numbers. Remove the “Cartridge Drive Assembly (Cyan, Magenta, Black)” on page 4-27. Open the front cover. Remove the toner cartridges. Remove the cartridge rail front and rear mounting screws and remove the rail. Disconnect the cable from the HVPS developer board.
Page 230: Engine Board
5060-XXX 5. Connector Locations Engine Board Connector Pin No. Signal J2 Main Fan FAN1 Stall IN Ground FAN1 PWM Out +24 V dc Left Side J3 Oiler Stepper Motor Oiler PHA OUT + Oiler PHB OUT + Oiler PHA OUT - Oiler PHB OUT - J4 VTB Fan FAN2 Stall IN...
Page 231 5060-XXX Connector Pin No. Signal J8 ITU Belt/Fuser Drive Motor Y ON OUT FUSER ON OUT +5 V dc +5 V dc Y DIR OUT FUSER DIR OUT +24 V dc +24 V dc Ground Ground Y CLK OUT FUSER CLK OUT Y HALL IN FUSER HALL IN Y LOCK IN...
Page 232 5060-XXX Connector Pin No. Signal J10 Fuser EXIT SENSOR IN FUSER CAM1 IN FUSER CAM2 IN OILER ENC A IN OILER ENC B IN HR THERM IN BR THERM IN Ground +5 V dc switched ZERO Xing IN HR HEAT ON OUT BR HEAT ON OUT J11 Bin Full +5 V dc switched...
Page 233 5060-XXX Connector Pin No. Signal J20 HVPS - Developer (-CART METER K IN) K AC B EN OUT SC K CHIP DEV PWM OUT (-CART METER M IN) K CHG PWM OUT SC M CHIP CMY CHG PWM OUT (-CART METER C IN) CMY AC B EN OUT SC C CHIP M DEV PWM OUT...
Page 234 5060-XXX Connector Pin No. Signal J45 RIP Interface I2C DATA RIP I2C CLK RIP (-NOTIFY RIP) Ground (-VSYNC Y OUT) FPIRQ RIP (-VSYNC M OUT) (-VSYNC C OUT) Ground (-VSYNC K OUT) (-HSYNC Y IN) (-HSYNC C IN) (-HSYNC M IN) (-HSYNC K IN) (-RIP PRESENT OUT) Ground...
Page 235 5060-XXX Connector Pin No. Signal J47 C/W Cart Not used C ON OUT +5 V dc +5 V dc M DIR OUT C DIR OUT +24 V dc M and C +24 V dc M and C Ground Ground M CLK OUT C CLK OUT M HALL IN C HALL IN...
Page 236 5060-XXX Connector Pin No. Signal J64 ITU/K Cart K ON OUT ITU ON OUT +5 V dc +5 V dc K DIR OUT ITU DIR OUT +24 V dc ITU and K +24 V dc ITU and K Ground Ground K CLK OUT ITU CLK OUT K HALL IN...
Page 237 5060-XXX Connector Pin No. Signal J68 S2/NM/Prism Media 1 Narrow Media IN +5 V dc switched Ground PPS2 IN +5 V dc switched Ground PRISM LED VOLT Ground PRISM SENSOR IN +5 V dc switched J69 Paper Out/Low XPAR Media 2 +5 V dc switched PAPER OUT IN PAPER LOW IN...
Page 238 5060-XXX Connector Pin No. Signal J71 HVPS- Transfer ITU TX ENA OUT ITU TX CUR PWM 0 ITU SERVO INTO ITU TX PWM OUT CMY TX ENA OUT K SERVO INTO K TX PWM OUT C SERVO INTO C TX PWM OUT Y SERVO INTO Y TX PWM OUT M SERVO INTO...
Page 239 5060-XXX Connector Pin No. Signal J73 Autocompensator Motor1 (+5 V dc switched) AUTOCOMP ENC IN Ground Ground AUTOCOMP OUT 2 AUTOCOMP OUT 1 J86 Cover Interlock +24 V dc to Cover SW +24 V dc switched Engine Board 5-10 Service Manual...
Page 240: Rip Board
5060-XXX RIP Board Connector Pin No. Signal J1 Operator Panel Connector OP I2CDATA +5 V dc OP I2CClk Ground OP I2R- J2 Printhead Yellow Connector Ground HSYNC-/SOS thermistor +5 V dc Hsync Ground mm ref freq mm lock mm strt/en Ground +24 V dc mir mtr J3 Printhead Yellow Connector...
Page 241 5060-XXX Connector Pin No. Signal J4 Printhead Ground Yellow/Cyan Connector lexhsync/eos ALTHERM +5 V dc EOS card Ground lexhsync/eos ALTHERM +5 V dc EOS card J5 Printhead Cyan Connector Ground HSYNC-/SOS thermistor +5 V dc Hsync Ground mm ref freq mm lock mm strt/en Ground...
Page 242 5060-XXX Connector Pin No. Signal J7 Printhead Magenta Connector Ground HSYNC-/SOS thermistor +5 V dc Hsync DC Ground mm ref freq mm lock mm strt/en Ground +24 V dc mir mtr J8 Printhead Magenta Connector laser en Ground laser adj Ground laser PWM +5 V dc head...
Page 243 5060-XXX Connector Pin No. Signal J10 Printhead Black Connector Ground HSYNC-/SOS thermistor +5 V dc Hsync DC Ground mm ref freq mm lock mm strt/en Ground +24 V dc mir mtr J11 Printhead Black Connector laser en Ground laser adj Ground laser PWM +5 V dc head...
Page 244 5060-XXX Connector Pin No. Signal J19 Option DRAM Socket 2 J20 Option DRAM Socket 1 J21 Base DRAM Socket J23 Power Connector Ground Ground Ground Ground Ground Ground Ground Ground +3 V dc Sense +3.3 V dc +3.3 V dc +3.3 V dc +5 V dc +5 V dc...
Page 245 5060-XXX Connector Pin No. Signal J24 Engine to RIP Connector ITU Zone CLk ITU Zone HB RIPPRES N Ground HSYNCN M TSYNCN K HSYNCN Y HSYNCN C Ground VSYNCN K VSYNCN M VSYNCN C VSYNCN Y VSYNCN OWL PIO NOTIFY R Ground OP I2DATA R OP I2CLK R...
Page 246 5060-XXX RIP Board 5-17 Connector Locations...
Page 247: Lvps Cable Connectors To Engine Board & Rip Board
5060-XXX LVPS Cable Connectors to Engine Board & RIP Board Connector Pin No. Signal RIP Board Power Ground Return +3.3 V dc rtn Ground Return +3.3 V dc rtn Ground Return +3.3 V dc rtn Ground Return +3.3 V dc rtn Ground Return +5 V dc Rtn Ground Return +5 V dc Rtn Ground Return +5 V dc Rtn...
Page 248 5060-XXX Connector Pin No. Signal Engine Board Cable FusExitSen BURCam1 WebEncoderA WebEncoderB HRThermistor BURThermistor Ground +5 V dc switched ZCSense Heat On #1 Heat On #2x 5-19 Connector Locations...
Page 249: Lvps Fuser Connectors
5060-XXX LVPS Fuser Connectors Connector Pin No. Signal LVPS AC Fuser Connector AC Load #1 AC Common Ground AC Load #2x LVPS DC Fuser Control Connector FusExitSen BURCam1 WebEncoderA WebEncoderB HRThermistor BURThermistor Return - Analog Ground +5 V dc switched N/Cx 5-20 Service Manual...
Page 250: Hcit 2000-Sheet Board
5060-XXX HCIT 2000-Sheet Board Connector Pin No. Signal CN1 I/F Send PRI RXD PGND PERON SGND PRI TXD CN2 LVPS Poweron +5 V dc SGND PGND PGND PGND +24 V dc +24 V dc +24 V dc CN3 REG Motor +24 V dc +24 V dc REG A...
Page 251 5060-XXX Connector Pin No. Signal CN5 LIFT Motor +24 V dc LHOT CN6 Sensors +5 V dc Side Door/Level/Empty/ Registration Home/Pick Home SIDE +5 V dc LEVEL +5 V dc EMPTY +5 V dc RHOME +5 V dc PHOME CN7 Size Sensors/Near Empty +5 V dc SIZE 0 +5 V dc...
Page 252 5060-XXX Connector Pin No. Signal +5 V dc S1(Pick Sensor) S2(Registration Sensor) +5 V dc 5-23 Connector Locations...
Page 253: Hvps
5060-XXX HVPS Connector Pin No Signal CN1 HVPS Input Connector +24 V dc +24 V dc Return M-Txpwm M-Srvo out Y -Txpwm Y-Srvo out C-Txpwm C-Srvo out K-Txpwm K-Srvo out KCYM-Txenable I-Txpwm I-Srvo out I-Txcurpwm I-Txenable T102 Transformer HV Terminal I HV Transformer output to 2nd (ITU) Transfer Roll Cable...
Page 254 5060-XXX HVPS Board 5-25 Connector Locations...
Page 255: Hvps Developer Board
5060-XXX HVPS Developer Board Connector Pin No Signal CN1 Developer HVPS Input Ground +24 V dc return +24 V dc Y-Ctsense Y-Devpwm Y-TnrSense C-Devpwm C-CtSense M-Devpwm C-TnrSense CYM-Acenable M-CtSense CYM-Chgpwm M-TnrSense K-Chgpwm K-CtSense K-Devpwm K-TnrSense K-Acenable CN2 Smart Cartridge Black K-CtSense K-TnrSense (Gnd Return) CN3 Smart Cartridge Magenta...
Page 256 5060-XXX HVPS Developer Board 5-27 Connector Locations...
Page 257 5060-XXX 5-28 Service Manual...
Page 258: Preventive Maintenance
Damaged, missing, or altered covers, especially in the area of the top cover and the power supply cover • Possible safety exposure from any non-Toshiba attachments Lubrication Specifications Lubricate only when parts are replaced or as needed, not on a scheduled basis. Use of lubricants other than those specified can cause premature failure.
Page 259: Scheduled Maintenance
5060-XXX Scheduled Maintenance The operator panel displays "80 Fuser Maintenance" and "83 ITU Maintenance" for scheduled maintenance. "80 Fuser Maintenance" is displayed at each 150K copies when the fuser assembly needs to be replaced to maintain the print quality and reliability of the printer. The parts are available as a maintenance kit with the following part numbers: •...
Page 260: Parts Catalog
5060-XXX 7. Parts Catalog How to Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are shown on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified by description.
Page 261: Assembly 1: Covers
5060-XXX Assembly 1: Covers Service Manual...
Page 262 5060-XXX Assembly 1.0: Covers Asm- Part Units Description Index number 12G6410 Top Cover Assembly 12G6507 250 Output Flag 12G6506 Bin Full Sensor 12G6319 Cable, Options - Stacker 12G6409 Redrive Cap Cover Assembly 12G6389 Top Front Support Bracket 12G6396 Right Rear Cover Screw, PP 12G6530 12G6356 Lower Right Door Assembly...
Page 263 5060-XXX Assembly 1.1: Covers Service Manual...
Page 264 5060-XXX Assembly 1.1: Covers Asm- Part Units Description Index number 1.1-1 12G6408 Left Upper Cover Assembly Screw, PP 12G6309 12G6392 Left Upper Pivot Cover 12G6398 Left Lower Pivot Cover 12G6395 Lower Jam Access Door Assembly 12G6400 Waste Container Door 12G6390 Rear Cover 12G6401 Rear Fan Cover...
Page 265: Assembly 2: Fuser
5060-XXX Assembly 2: Fuser Asm- Part Units Description Index Number 12G6301 Fuser Assembly 115V 500W 12G6302 Fuser Assembly 220V 500W 12G6514 Fuser Assembly, WEB Oiler 115V 500W 12G6515 Fuser Assembly, WEB Oiler 220V 500W 12G6337 Fuser Lamp, 115V 500W Hot Roll 12G6341 Fuser Lamp, 220V 500W Hot Roll 12G6338...
Page 266 5060-XXX Assembly 2.1: Fuser Asm- Part Units Description Index Number 2.1-1 12G6414 Fuser Drive Assembly Screws PP 12G6309 12G6543 WEB Oiler Index Drive Assembly 12G6545 WEB Oiler Assembly Parts Catalog...
Page 267: Assembly 3: Vacuum Belt Transport Assembly
5060-XXX Assembly 3: Vacuum Belt Transport Assembly Asm- Part Units Description Index Number 12G6489 Vacuum Belt Transport Assembly 12G6488 Transfer Plate Assembly 12G6428 Second Transfer Roll Service Manual...
Page 268: Assembly 4: Printheads
5060-XXX Assembly 4: Printheads Asm- Part Units Description Index Number 12G6322 4 Printhead Assembly Screw, PP 12G6534 Screw, PP 12G6539 12G6523 PSD Assembly 12G6535 Guide Assembly, Cartridge Left Side 12G6536 Guide Assembly, Cartridge Right Side Parts Catalog...
Page 269: Assembly 5: Paper Feed Output (Redrive)
5060-XXX Assembly 5: Paper Feed Output (Redrive) 7-10 Service Manual...
Page 270 5060-XXX Assembly 5: Paper Feed Output (Redrive) Asm- Part Units Description Index number 56P0107 Anchor, Bracket Mounting 12G6493 Upper Door Hinge Screw, PP 12G6533 12G6492 Redrive Assembly 12G6355 Redrive Door 12G6513 Lower Rear Door Latch 12G6512 Lower Front Door Latch Screw, PP 12G6530 12G6485 Door Assembly, Jam Access...
Page 271: Assembly 6: Multipurpose Feeder (Mpf)
5060-XXX Assembly 6: Multipurpose Feeder (MPF) 7-12 Service Manual...
Page 272 5060-XXX Assembly 6: Multipurpose Feeder (MPF) Asm- Part Units Description Index number 12G6452 MP Feeder Door Cover 12G6460 Door Hinge Restraint Screw, PP 12G6533 12G6453 Frame Bias Latch 12G6455 Frame Bias Latch Cover Screw, PP 12G6533 12G6454 Frame Bias Spring 12G6457 MPD Support Bracket Cover 12G6456...
Page 273: Assembly 7: 500-Sheet Integrated Tray
5060-XXX Assembly 7: 500-Sheet Integrated Tray 7-14 Service Manual...
Page 274 5060-XXX Assembly 7: 500-Sheet Integrated Tray Asm- Part Units Description Index number 12G6416 500-Sheet Tray Assembly 12G6419 Back Restraint Latch 12G6418 Back Restraint 12G6424 Size Sensing Gear Cover 12G6423 Size Sensing Gear 12G6422 Size Sensing Barrel Cam 12G6538 Screw, M 3x5mm 12G6425 Tray Bias Bellcrank Assembly Screw, PP 12G6533...
Page 275: Assembly 8: Autocompensator Assembly
5060-XXX Assembly 8: Autocompensator Assembly Asm- Part Units Description Index Number 12G6474 Transparency Sensor 12G6471 Tray Interlock Bellcrank 12G6558 Pick Arm Lift Bellcrank 12G6557 Bellcrank Lift Spring 12G6427 Pick Assembly 500-Tray 99A0070 Pick Rolls 12G6475 Transparency Lift Arm 12G6473 Transparency Lift Link 12G6476 Paper Level Sensing Assembly 12G6461...
Page 276: Assembly 9: Itu Assembly
5060-XXX Assembly 9: ITU Assembly Asm- Part Units Description Index Number 12G6300 ITU Assembly 12G6518 ITU Motor Drive Assembly Screw, PP 12G6309 12G6443 ITU Bias Spring 12G6413 ITU Light Shield Assembly 7-17 Parts Catalog...
Page 277 5060-XXX Assembly 9.1: ITU Assembly 7-18 Service Manual...
Page 278 5060-XXX Assembly 9.1: ITU Assembly Asm- Part Units Description Index number 9.1-1 12G6446 Yellow Terminal Contact Assembly 12G6442 Terminal, Contact Spring Screw PP 12G6533 56P0180 FTR Spring 12G6353 Cartridge Support Roller 12G6434 Rear V Block Guide 12G6444 Rear Transfer Bellcrank 12G6438 BOR Spring, Yellow 12G6437...
Page 279: Assembly 10: Cartridge Contact Assembly
5060-XXX Assembly 10: Cartridge Contact Assembly 7-20 Service Manual...
Page 280 5060-XXX Assembly 10: Cartridge Contact Assembly Asm- Part Units Description Index number 10-1 56P0310 Cartridge Contact Assembly, Complete 12G6374 Developer Pin Spring 12G6372 Plug Spring 12G6375 Toner Level Spring 12G6362 Spring Toner Plug 12G6371 Contact Pin 12G6363 Housing, Cartridge Contacts 12G6378 Cartridge Support Roller 12G6367...
Page 281: Assembly 11: Electronics
5060-XXX Assembly 11: Electronics 7-22 Service Manual...
Page 282 5060-XXX Assembly 11.0: Electronics Asm- Part Units Description Index number 11-1 11A9095 Power Cord Set U.S., Canada (LV), Brazil (LV), Colombia (LV), Costa Rica (LV), Dominican Republic (LV), Equador (LV), El Salvador (LV), Guatemala (LV), Honduras (LV), Nicaragua (LV), Panama (LV), Venezuela (LV), Puerto Rico (LV), Virgin Islands (LV) Mexico (LV), Asia Pacific (english) LV, Japan (LV), Taiwan (LV), Saudi Arabia (LV), 43H5544...
Page 283 5060-XXX Assembly 11.1: Electronics 7-24 Service Manual...
Page 284 5060-XXX Assembly 11.1: Electronics Asm- Part Units Description Index number 11.1-1 Screw, PP 12G6309 12G6331 RIP Board Ground Shield 12G6325 RIP Board Assembly 12G6334 INA Riser Support Bracket 12G6326 Riser Card Assembly w/o Support Brackets 12G6335 Standoff, INA RIP Spacer 56P9910 SDRAM DIMM 128MB 12G6509...
Page 285 5060-XXX Assembly 11.2: Electronics Asm- Part Units Description Index Number 11.2-1 12G6327 HVPS Transfer Board Screw, PP 12G6309 Screw, PP 12G6530 12G6541 Standoff, High Voltage Power Supply - Developer Screw, PP 12G6540 12G6328 HVPS Developer Board 12G6339 Contact Assembly, Black Terminal 12G6340 Contact Assembly, Magenta Terminal 12G6341...
Page 286 5060-XXX Assembly 11.3: Electronics Asm- Part Units Description Index Number 11.3-1 12G6336 Engine Board Shield Screw, PP 12G6531 12G6323 Engine Board 12G6387 Ground Strap Screw, PP 12G6309 7-27 Parts Catalog...
Page 287 5060-XXX Assembly 11.4: Electronics Asm- Part Units Description Index Number 11.4-1 12G6343 RIP Fan Duct 12G6361 RIP Fan Screws, PP 12G6530 12G6479 VTB Fan 12G6382 Fuser Fan 12G6529 Screws, Fuser Fan Mounting 12G6490 VTB Fan Gap Cover 7-28 Service Manual...
Page 288 5060-XXX Assembly 11.5: Electronics Asm- Part Units Description Index Number 11.5-1 12G6494 Waste Toner Container 12G6470 Waste Container Latch Spring 12G6469 Waste Container Latch 12G6467 Paper Size Sensing Spring 12G6468 Paper Size Sensing Bracket Screw, Paper Size Sensing Assembly Mounting PP 12G6531 12G6466 Paper Size Sensing Link 12G6472...
Page 289 5060-XXX Assembly 11.6: Electronics Asm- Part Units Description Index Number 11.6-1 12G6480 Registration Motor Assembly Screw, PP 12G6533 Screw, PP 12G6530 12G6526 Cartridge Drive Assembly, Cyan/Magenta/Black 12G6527 Cartridge Drive Assembly, Yellow 7-30 Service Manual...
Page 290 5060-XXX Assembly 11.7: Electronics Asm- Part Units Description Index Number 11.7-1 12G6446 BOR Drive Assembly Screw, PP 12G6309 7-31 Parts Catalog...
Page 291: Assembly 12: Output Expander
5060-XXX Assembly 12: Output Expander 7-32 Service Manual...
Page 292 5060-XXX Assembly 12.0: Output Expander Asm- Part Units Description Index number 12-1 99A0107 Deflector, Upper Redrive Also order 99A0104 99A0104 Spring, Upper Diverter 99A0369 Shaft Assembly, Exit Also order PP 99A0572 99A0052 Shaft Assembly, Lower Exit Also order PP 99A0572 56P0407 Shield, Output Option Card 99A0915...
Page 293 5060-XXX Assembly 12.1: Output Expander 7-34 Service Manual...
Page 294 5060-XXX Assembly 12.1: Output Expander Asm- Part Units Description Index number 12.1-1 56P0405 Door Assembly, Right Jam Access 99A0368 Shaft Assembly, Lower Also order PP 99A0572 99A0363 Pulley, Drive 56P0410 Bracket, Attach Screw, PP 56P0167 56P0400 Cover, Front 99A0361 Belt, 160 Gear 99A0362 Arm Assembly, Belt Idler 99A0364...
Page 295: Assembly 13: 5-Bin Mailbox
5060-XXX Assembly 13: 5-Bin Mailbox 7-36 Service Manual...
Page 296 5060-XXX Assembly 13.0: 5-Bin Mailbox Asm- Part Units Description Index number 13-1 99A1512 Cover, Redrive Cap 99A1710 Cover, Wire 56P0416 Cover, Top Bin 56P0423 Latch, Rear Access Door 99A0104 Spring, Upper Diverter 56P0411 Door, Front 56P0422 Latch, Access Door Front 56P0415 Cover, Right 99A1723...
Page 297 5060-XXX Assembly 13.1: 5-Bin Mailbox 7-38 Service Manual...
Page 298 5060-XXX Assembly 13.1: 5-Bin Mailbox Asm- Part Units Description Index number 13.1-1 99A1741 Spring, Diverter 99A1727 Frame Asm, Right Side Screw, Board Mounting PP 12G6309 99A1728 Cam, Diverter Actuator 99A1731 Spring, Diverter Actuator 99A1729 Latch, Diverter Actuator 99A1730 Arbor, Diverter Actuator 99A1789 C-clip 56P0418...
Page 299: Assembly 14: 500-Sheet Tray Option
5060-XXX Assembly 14: 500-Sheet Tray Option 7-40 Service Manual...
Page 300 5060-XXX Assembly 14.0: 500-Sheet Tray Option Asm- Part Units Description Index number 14-1 56P0168 Drive Assembly, 500 Option 2 Screw, PP 12G6309 12G6550 500 Option Tray Pick Assembly 12G6565 Paper Level Sensing Assembly 12G6471 Tray Interlock Bellcrank 12G6556 Cover, Frame 12G6553 Pass Thru Sensor 12G6562...
Page 301 5060-XXX Assembly 14.1: 500-Sheet Tray Option 7-42 Service Manual...
Page 302 5060-XXX Assembly 14.1: 500 Sheet Tray Option Asm- Part Units Description Index number 14.1-1 12G6416 500-Sheet Tray Assembly 12G6419 Back Restraint Latch 12G6418 Back Restraint 12G6424 Size Sensing Gear Cover 12G6423 Size Sensing Gear 12G6422 Size Sensing Barrel Cam 12G6538 Screw, M 3x5mm 12G6425 Tray Bias Bellcrank Assembly...
Page 303: Assembly 15: Duplex Unit
5060-XXX Assembly 15: Duplex Unit 7-44 Service Manual...
Page 304 5060-XXX Assembly 15.0: Duplex Unit Asm- Part Units Description Index number 15-1 56P0480 Back Cover 99A2540 Redrive Bearing 56P0447 Duplex Entry Shaft Assembly Screw PP 12G6533 56P0434 Right Side Front Tray Guide 56P0483 Deflector Activator Assembly 56P0432 Duplex Front Jam Tray Assembly 56P0457 Duplex Support Bracket 56P0455...
Page 305 5060-XXX Assembly 15.1: Duplex Unit 7-46 Service Manual...
Page 306 5060-XXX Assembly 15.1: Duplex Unit Asm- Part Units Description Index number 15.1-1 56P0456 Duplex Support Plate 56P0462 Autoconnect Cable Assembly 56P0463 DC Forward/Reverse Motor Assembly 56P0464 DC Duplex Feed Motor Screw PP 12G6309 56P0459 Back Support 56P0430 Duplex Card Assembly 56P0458 Chassis Ground Spring 56P0433...
Page 307: Assembly 16: Hcit
5060-XXX Assembly 16: HCIT 7-48 Service Manual...
Page 308 5060-XXX Assembly 16.0: HCIT Asm- Part Units Description Index number 16-1 56P0561 Paper Size Sensor Box Assembly 56P0519 Flag, Paper Size R 56P0520 Flag, Paper Size F 56P0518 Flag, Paper Size C 56P0522 Spring, Paper Size Flag 56P0516 Sensor, Photo Interrupter 56P0511 Paper Size Sensors Cable 56P0494...
Page 309 5060-XXX Assembly 16.1: HCIT 7-50 Service Manual...
Page 310 5060-XXX Assembly 16.1: HCIT Asm- Part Units Description Index number 16.1-1 56P0505 Rear Cover 56P0503 Right Side Cover 56P0491 Caster, Movable Screws PP 56P0565 56P0493 F Adjuster 56P0500 Front Cover 56P0501 Cover, Main CA 56P0492 Caster, Fixed 56P0504 Left Side Cover 56P0508 Upper Left Side Jam Cover 56P0507...
Page 311: Assembly 17: Finisher
5060-XXX Assembly 17: Finisher Asm- Part Units Description Index number 56P0566 Finisher Attach Kit 56P0315 Punch Assembly 56P0316 Staple Assembly 56P0317 Cartridge Staple 56P0318 Box Chad 56P0319 Accumulator w/o Stapler 56P0320 Cover Front Door 56P0321 Cover Top 56P0322 Tray Paper 56P0323 Gear Assembly Offset Motor and Gear 56P0324...
Page 312 5060-XXX Assembly 17.1: Finisher Asm- Part Units Description Index number 56P0340 Cable Communication 56P0341 Power Cord 56P0342 Caster 56P0343 Sensor OJ-541-A5 56P0344 Sensor OJ511K-A5 56P0345 Sensor GP1A73A 56P0346 Sensor EE-SPY415 56P0347 Sensor EE-SX1235A-P2 56P0348 Sensor OS-535223-601 56P0349 Sensor OS-311D-A5 56P0350 Sensor EE-SX460-P1-CHN 56P0351 Switch Cover Open...
Page 313 5060-XXX Assembly 17.2: Finisher Asm- Part Units Description Index number 56P0365 Harness Cable Assembly S2 56P0366 Harness 56P0367 Harness Cable Assembly S4 56P0368 Harness 56P0369 Harness 56P0370 Harness 56P0371 Harness 56P0372 Harness 56P0373 Harness 56P0374 Harness 56P0375 Harness 56P0376 Harness 56P0377 Harness 56P0378...
Page 314: Assembly 18: Options
Hard Disk, 5GB or larger with/Adapter (formatted) 56P9939 Hard Disk, 5GB or larger ISP Hard Disk (unformatted) 56P9926 Forms Software 56P9927 Forms Director Software 56P9928 Toshiba Forms 4MB DIMM 56P9929 Toshiba Forms 8MB DIMM 56P9930 Toshiba Forms 16MBMB DIMM 56P9932 Toshiba Forms 64MB DIMM 56P9942...
Page 315: Assembly 19: Miscellaneous
5060-XXX Assembly 19: Miscellaneous Asm- Part Units Description Index number 56P0566 Finisher Attach Kit Screw Type 323, PP 12G6309 Screw Type 324, PP 12G6530 Screw Type 232, PP 12G6531 Screw Type 102, PP 12G6532 Screw Type 312/322/412/423, PP 12G6533 Screw Type 484, PP 12G6534 Screw, 500-Sheet Tray, PP 12G6538 Screw Type 124, PP 12G6539 Screw Type 121, PP 12G6540...
Page 316: Index
5060-XXX Index Diagnostics Error Code Table 1-17 Acronyms 2-46 Service Checks 2-18 Sub Error Code Table Symptom Table - Base Printer 3-17 Base Sensor Test Symptom Table - HCIT 2000 Sheet Option 3-10 Button Test Symptom Table - Output Expander Option Symptom Table - 5-Bin Mailbox Option Symptom Table - 500 Sheet Drawer Option Connector Locations...
Page 317 5060-XXX 4-10 Parts Catalog Outer EMC Shield 7-16 Autocompensator Assembly Paper Path Access Door Cover/Front Lower Left 7-20 4-31 Cartridge Contact Assembly Cover 4-42 Covers Paper Size Sensing Assembly 7-44 4-33 Duplex Unit Printheads 7-22 4-35 Electronics PSD Sensor Assembly 7-52 4-11 Finisher...
Page 318 5060-XXX 7-17 7-21 12G6300 12G6363 7-21 12G6301 12G6364 7-21 12G6302 12G6365 7-56 7-21 12G6309 12G6366 7-25 7-21 12G6310 12G6367 7-25 7-21 12G6311 12G6368 7-25 7-21 12G6312 12G6369 7-25 7-21 12G6313 12G6370 7-25 7-21 12G6314 12G6371 7-25 7-21 12G6315 12G6372 7-25 7-21 12G6316 12G6373...
Page 319 5060-XXX 7-15, 7-43 12G6422 12G6488 7-15, 7-43 12G6423 12G6489 7-15, 7-43 7-28 12G6424 12G6490 7-15, 7-43 12G6425 12G6491 7-15, 7-43 7-11 12G6426 12G6492 7-16 7-11 12G6427 12G6493 7-29 12G6428 12G6494 7-19 7-25 12G6434 12G6503 7-19 7-25 12G6435 12G6504 7-19 7-29 12G6436 12G6505 7-19...
Page 320 5060-XXX 7-41 7-53 12G6567 56P0347 7-15 7-53 12G6568 56P0348 7-23 7-53 1339517 56P0349 7-23 7-53 1339519 56P0350 7-23 7-53 1339520 56P0351 7-23 7-53 1339521 56P0352 7-23 7-53 1339522 56P0353 7-23 7-53 1339523 56P0354 7-23 7-53 1339524 56P0355 7-23 7-53 1339525 56P0356 7-23 7-53...
Page 321 5060-XXX 7-37 7-49 56P0416 56P0498 7-37 7-51 56P0417 56P0500 7-39 7-51 56P0418 56P0501 7-37 7-51 56P0420 56P0503 7-37 7-51 56P0422 56P0504 7-37 7-51 56P0423 56P0505 7-47 7-51 56P0430 56P0506 7-45 7-49, 7-51 56P0432 56P0507 7-47 7-51 56P0433 56P0508 7-45 7-51 56P0434 56P0509 7-45...
Page 322 5060-XXX 7-55 7-33 56P9909 99A1688 7-25, 7-55 7-33 56P9910 99A1689 7-55 7-37 56P9911 99A1708 7-55 7-37 56P9912 99A1710 7-55 7-37 56P9913 99A1712 7-55 7-37 56P9914 99A1713 7-55 7-39 56P9917 99A1715 7-55 7-37 56P9926 99A1716 7-55 7-39, 7-47 56P9927 99A1717 7-55 7-37 56P9928 99A1718...
Page 323 5060-XXX Service Manual...

Toshiba e-STUDIO 20CP Service Manual

Notices and Safety Information

Laser Notices

Safety Information

Preface

General Information

Tools Required for Service

Options and Features

Printer Specifications

Print Speed and Performance Print Speed

Media Size Supported

Input Media Types and Weights

Output Media Types and Weights

Acronyms

Diagnostic Information

Start

Service Checks

Diagnostic Aids

Configuration Menu

Diagnostic Mode

Device Tests

Duplex Tests

Error Log

Hardware Tests

Input Tray Tests

Output bin Test - Standard bin

5-Bin Mailbox Diverter Test

Finisher Tests

Miscellaneous Tests

Print Tests

Print Registration

Setting Printer Alignment

HCIT Standalone Test Mode

Repair Information

Handling ESD-Sensitive Parts

Printhead Adjustments

Screw Identification Table

Removal Procedures

Connector Locations

Preventive Maintenance

Safety Inspection Guide

Lubrication Specifications

Scheduled Maintenance

Parts Catalog

How to Use this Parts Catalog

Assembly 1: Covers

Assembly 2: Fuser

Assembly 3: Vacuum Belt Transport Assembly

Assembly 4: Printheads

Assembly 5: Paper Feed Output (Redrive)

Assembly 6: Multipurpose Feeder (MPF)

Assembly 7: 500-Sheet Integrated Tray

Assembly 8: Autocompensator Assembly

Assembly 9: ITU Assembly

Assembly 10: Cartridge Contact Assembly

Assembly 11: Electronics

Assembly 12: Output Expander

Assembly 13: 5-Bin Mailbox

Assembly 14: 500-Sheet Tray Option

Assembly 15: Duplex Unit

Assembly 16: HCIT

Assembly 17: Finisher

Assembly 18: Options

Assembly 19: Miscellaneous

Index

Quick Links

Related Manuals for Toshiba e-STUDIO 20CP

Summary of Contents for Toshiba e-STUDIO 20CP