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Paper Jam 202
Paper jam is detected at the fuser assembly.
Step
Action and Questions
1
Paper Jam at the Exit of the Fuser Assembly - Check to see
if the paper is jammed after the Fuser Exit Sensor.
Did the paper jam at the exit of the Fuser Assembly?
2
Fuser Assembly Check - Remove the fuser assembly and
look for any signs broken parts or damage to the fuser that
might cause the paper to jam at the exit of the fuser
assembly.
Were any broken parts or damage found to the fuser
assembly?
Error Code 930
This type of problem with the fuser circuits is usually associated with the zero crossover
signal from the LVPS not working correctly.
Step
Action and Questions
1
LVPS Cable - Check the LVPS cable to J10 on the Engine
Board to make sure it is seated correctly. Go to
Board" on page
Is the cable seated correctly?
2
Voltage Checks - Disconnect J10 from the Engine Board
assembly. Go to
voltage at J10-10, on the cable. It measures approximately
+3.7 V dc.
Is the voltage correct?
3
Is Error Code 930 still displayed?
2-94
Service Manual
5-1.
"Engine Board" on page
5060-XXX
Yes
Go to step 2
Replace the
"Fuser
Assembly" on
page 4-16
Yes
Go to step 2
"Engine
Go to step 3
5-1. Check the
Replace the
"LVPS" on
page 4-14
No
Go to the
"2XX Paper
Jam
Message
Table" on
page 2-22
Go to the
"Paper Path
Service
Check" on
page 2-105
No
Install the
cable correctly
Replace the
following
FRUs in order:
1.
"LVPS" on
page 4-14
2.
"Engine
Board" on
page 4-14
Problem
Solved
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