Table of Contents
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Step
Action and Questions
1
Options - Check to make sure that the output expander
option is the only output option that is not recognized by the
base printer.
Is this the only output option not recognized by the base
printer?
2
Mechanical Linkage (Cables) - Check the 5-Bin Mailbox
autoconnect cable and connector for any signs of damage
especially the connector pins.
Is there any signs of damage to the cable, connector or
connector pins?
3
Mechanical Linkage (Electrical) - Check to make sure the
autoconnect cables are connected correctly to the Control
Board.
Are the cables attached securely and correctly?
4
Voltage check, Base printer autoconnect connector - Turn
the power off and remove the 5-Bin Mailbox option from the
printer. Check the voltages on the base printer top
autoconnect connector. Go to Autoconnect - Top.
Are the voltages correct?
5
Voltage Check, 5-Bin Mailbox System Board - Reinstall the
5-Bin Mailbox option and check the voltages at J1A and J1B
on the connector.
Are the voltages correct?
5060-XXX
Yes
No
Go to Step 2
Check the
autoconnect
system in
base printer
Replace the
Go to Step 3
Autoconnect
cable
Go to Step 4
Reseat the
cables
Go to Step 5
Check the
Autoconnects
in the printer
Replace the
Replace the
Output
Output
Expander
Expander
Option System
Option
Board
Mechanical
Linkage
Assembly
Diagnostic Information
2-65
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