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Step
Action and Questions
6
Check continuity of the PSD cable.
Note: The PSD cable has one connector on one end, RIP
Board, and two connectors on the other end, Cyan PSD
Board and Yellow PSD Board.
Is there continuity?
Tray 1 Paper Size Sensing Service Check
The printer does not sense the size of the media installed in Tray 1.
Note: If there is a problem when installing Tray 1, Tray 1 is difficult to remove or does not
stay locked in position, go to
Step
Action and Questions
1
Check to make sure Tray 1 is installed and seated correctly
in the printer.
Is the tray correctly installed in the printer?
2
Is another 500 Sheet Tray available?
3
Try another 500 Sheet Tray in place of the internal Tray 1
paper tray.
Does this fix the problem?
4
Check the following parts in Tray 1 for any signs of broken
parts, especially the teeth on the Back Restraint.
Is the Back Restraint broken or any of the teeth broken or
missing?
5060-XXX
"Tray 1 Service Check" on page
Yes
No
Replace the
Replace the
"PSD Sensor
PSD cable for
Assembly" on
the Cyan and
page
4-35. If
Yellow PSD
this does not
Assemblies
correct the
problem,
replace the
"RIP Board"
on page
4-10.
Whenever the
the PSD
assembly is
replaced it is
necessary to
perform all
"Printhead
Adjustments"
on page
4-1.
2-98.
Yes
No
Go to step 2
Install Tray 1
correctly. If
there is still a
problem, go to
"Tray 1
Service
Check" on
page 2-98
Go to step 3
Go to step 4
Go to step 4
Go to step 7
Replace the
Go to step 5
Back Restraint
Diagnostic Information
2-97
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