Toshiba e-STUDIO 2000AC Service Manual
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Toshiba e-STUDIO 2000AC Service Manual

Toshiba e-STUDIO 2000AC Service Manual

Multifunctional digital color systems
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SERVICE MANUAL
MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS
e-STUDIO2000AC/2500AC
Model: FC-2000AC
Publish Date: March 2016
File No. SME150006E0
R150521Q2805-TTEC
Ver05 F_2019-03

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Summary of Contents for Toshiba e-STUDIO 2000AC

  • Page 1 SERVICE MANUAL MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS e-STUDIO2000AC/2500AC Model: FC-2000AC Publish Date: March 2016 File No. SME150006E0 R150521Q2805-TTEC Ver05 F_2019-03...
  • Page 2 • Sankol is a registered trademark of SANKEIKAGAKU CO.,Ltd. • e-STUDIO, e-BRIDGE, and TopAccess are trademarks of Toshiba Tec Corporation. • Other company names and product names in this manual are the trademarks of their respective companies. © 2016-2019 Toshiba Tec Corporation All rights reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of Toshiba Tec Corporation.
  • Page 3 GENERAL PRECAUTIONS REGARDING THE SERVICE FOR THIS EQUIPMENT The installation and service shall be done by a qualified service technician. 1. Transportation/Installation When transporting/installing the equipment, employ two persons and be sure to hold the positions as shown in the figure. The equipment is quite heavy and weighs approximately 60 kg (132.27 lb.), therefore pay full attention when handling it.
  • Page 4 Do not lift the machine by the areas in the figure that are shaded when lifting it. 2. General Precautions at Service Be sure to turn the power OFF and unplug the power cable during service (except for the service should be done with the power turned ON).
  • Page 5 If these parts are short-circuited and their functions become ineffective, they may result in fatal accidents such as explosion or fire. Avoid short-circuiting and do not use parts not recommended by Toshiba Tec Corporation. 5. Cautionary Labels During servicing, be sure to check the rating label and cautionary labels to see if there is any dirt on their surface and if they are properly stuck to the equipment.
  • Page 6 Caution: Dispose of used batteries and IC-RAMs including lithium batteries according to this manual. Attention: Se débarrasser de batteries et IC-RAMs usés y compris les batteries en lithium selon ce manuel. Vorsicht: Entsorgung der gebrauchten Batterien und IC-RAMs (inclusive der Lithium-Batterie) nach diesem Handbuch.
  • Page 7 Precautions for Transporting Equipment Once Unpacked 1.1 General Description It is recommended to follow the procedure below when you transport equipment that has already been unpacked but has not been packed again. Note that the following procedure cannot guarantee the operation of the transported equipment.
  • Page 8 [C] Attach the cushioning material When transporting the equipment with the DSDF installed, be sure to attach the cushioning material as below to prevent the cover in the scanner section from being scratched by the protrusion of the DSDF cover. (1) Fold the cushioning material (packing material) in two.
  • Page 9 ALLGEMEINE SICHERHEITSMASSNAHMEN IN BEZUG AUF DIE WARTUNG Die Installation und die Wartung sind von einem qualifizierten Service- Techniker durchzuführen. 1. Transport/Installation Zum Transportieren/Installieren des Gerätes werden 2 Personen benötigt. Nur an den in der Abbildung gezeigten Stellen tragen. Das Gerät ist sehr schwer und wiegt etwa 60 kg; deshalb muss bei der Handhabung des Geräts besonders aufgepasst werden.
  • Page 10 2. Allgemeine Sicherheitsmassnahmen in bezug auf die Wartung Während der Wartung das Gerät ausschalten und das Netzkabel herausziehen (ausser Wartung, die bei einem eingeschalteten Gerät, durchgeführt werden muss). Das Netzkabel herausziehen und den Bereich um die Steckerpole und die Steckdose die Umgebung in der Nähe von den Steckerzacken und der Steckdose wenigstens einmal im Jahr reinigen.
  • Page 11 Wenn diese Teile kurzgeschlossen und funktionsunfähig werden, kann dies zu schwerwiegenden Schäden, wie einer Explosion oder einem Abbrand, führen. Kurzschlüsse sind zu vermeiden, und es sind ausschließlich Teile zu verwenden, die von der Toshiba Tec Corporation empfohlen sind. 5. Warnetiketten Im Rahmen der Wartung unbedingt das Leistungsschild und die Etiketten mit Warnhinweisen überprüfen [z.
  • Page 13 Drum TBU drive unit ..................3-49 3.10.2 Feeding/developing drive unit ................3-50 3.10.3 Monochrome/color switching mechanism ............3-51 3.11 Paper Feeding System....................3-52 3.11.1 General Descriptions ..................3-52 3.11.2 Composition ..................... 3-53 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC CONTENTS...
  • Page 14 Front cover interlock switch (SW2) ..............4-8 Control Panel ........................4-9 4.2.1 Control panel unit....................4-9 4.2.2 KEY board/button .................... 4-12 4.2.3 DSP board ....................... 4-13 Scanner Unit ........................4-16 4.3.1 Original glass ....................4-19 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved CONTENTS...
  • Page 15 (SW13, SW14, SW15, SW16) ....4-88 4.6.20 Drum thermistor (THM4) .................. 4-92 4.6.21 Waste toner paddle rotation detection sensor (S9) ......... 4-93 4.6.22 Waste toner paddle motor (M7) ............... 4-93 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC CONTENTS...
  • Page 16 Fuser roller..................... 4-152 4.9.13 Paper exit unit....................4-153 4.9.14 Exit roller ......................4-154 4.9.15 Exit motor (M5) ....................4-155 4.9.16 Fuser motor (M4) ................... 4-158 4.9.17 Fuser drive unit ....................4-159 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved CONTENTS...
  • Page 17 Checking of the LCD touch sensor and USB storage device connection ..5-34 5.16 73 Firmware Assist Mode....................5-35 5.16.1 Overview ......................5-35 5.16.2 Operation procedure ..................5-35 5.16.3 Functions ......................5-36 5.17 74 HDD Assist Mode....................... 5-40 5.17.1 Overview ......................5-40 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC CONTENTS...
  • Page 18 6.2.23 Saturation adjustment ..................6-47 6.2.24 ADF noise reduction ..................6-48 Image Quality Adjustment (Printing Function)..............6-49 6.3.1 Automatic gamma adjustment ................. 6-49 6.3.2 Gamma balance adjustment (Black Mode)............6-52 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved CONTENTS...
  • Page 19 High-Voltage Transformer Setting ..............6-82 6.10 Developer Unit ........................ 6-83 6.10.1 Adjustment of the Auto-Toner Sensor ............. 6-83 6.10.2 Adjustment of the doctor-to-sleeve gap ............6-83 6.11 Image Quality Control ..................... 6-85 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC CONTENTS...
  • Page 20 Image quality control unit................. 7-27 7.6.8 2nd transfer roller unit ..................7-28 7.6.9 Fuser unit......................7-29 7.6.10 RADF ....................... 7-30 7.6.11 PFP........................7-31 7.6.12 LCF ........................7-32 7.6.13 PFU........................7-33 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved CONTENTS...
  • Page 21 Error in Internet FAX / Scanning Function ............. 8-305 8.3.27 Printer function error ..................8-316 8.3.28 TopAccess related error/Communication error with external application ..8-319 8.3.29 MFP access error ..................8-325 8.3.30 Maintenance error..................8-331 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC CONTENTS...
  • Page 22 Removal and Installation of PC Boards/HDD..............9-1 9.1.1 SYS board cover....................9-1 9.1.2 SYS board cooling fan (F1) ................9-1 9.1.3 Hard disk (HDD) ....................9-2 9.1.4 SYS board ......................9-3 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved CONTENTS...
  • Page 23 Precautions...................... 12-6 12.2.3 Clone file creation procedure ................12-7 12.2.4 Clone file installation procedure............... 12-7 12.3 AES Data Encryption Function Setting ................12-8 12.3.1 General description..................12-8 12.3.2 Precautions...................... 12-8 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC CONTENTS...
  • Page 24 15.1 AC Wire Harness ......................15-1 15.2 DC Wire Harness / Electric Parts Layout ................ 15-3 15.2.1 DC Wire Harness ..................... 15-3 15.2.2 Electric Parts Layout..................15-4 REVISION RECORD ..................... 1-1 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved CONTENTS...
  • Page 25 • An optional fax is provided as a board instead of a unit for current models. The same board is used for either Line 1 or Line 2. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC FEATURE 1 - 1...
  • Page 26 © 2016-2019 Toshiba Tec Corporation All rights reserved FEATURE 1 - 2...

  • Page 27: Specifications/Accessories/Options/Supplies

    Plain paper: Approx. 550 sheets (80 g/m , 21.3 lb. Bond), (optional) Approx. 500 sheets (105 g/m , 28 lb. Bond)) Envelope: Stack height 505 mm (Approx. 60 envelopes) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 2 - 1...
  • Page 28 Total counter Electronic counter Memory Main memory 4 GB (including page memory) (RAM) Page Memory (including main memory) 320 GB Account Codes 1000 codes Department Codes 1000 codes e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 2 - 2...
  • Page 29 Approx. 60 kg (132.27 lb.) Dimensions of the equipment W 575 x D 590 x H 662 (mm) * When the tilt angle of the control panel is 90 degrees. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 2 - 3...

  • Page 30: Copy Specifications

    15 (15) 9(9) 15 (15) B4, LG, FOLIO, 12 (12) 12 (12) 9 (9) 12 (12) COMPUTER A3, LD 10 (10) 10 (10) 9 (9) 10 (10) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 2 - 4...
  • Page 31 * “-” means “Not acceptable”. * When originals are manually placed for single-sided, continuous copying. * The values in ( ) can be realized in the color mode. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 2 - 5...
  • Page 32 * Setting: when in the Text/Photo mode with Automatic density and APS/AMS set to OFF, or when in the sort mode with paper fed from the 1st drawer. * The Saddle Stitch Finisher and hole punch unit not installed. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 2 - 6...
  • Page 33 Black, Gray scale, Color and ACS (Auto color Selection) File formats JPEG, Multi/Single page TIFF, Multi/Single page PDF, Slim PDF, Multi/Single page XPS * When scanning single-sided A4/LT landscape originals using RADF © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 2 - 7...

  • Page 34: Internet Fax

    Message size Max. 100MB limitation Message Page by page division [ 2 ] Internet FAX receiving Format of receive attachment TIFF-FX (Profile S, F, J) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 2 - 8...
  • Page 35 Send to FTP Single TIFF, Multi-TIFF, Single PDF, Multi PDF Send to E- Single TIFF, Multi-TIFF, Single PDF, Multi PDF mail Send to I-Fax TIFF-S Send to PSTN-FAX © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 2 - 9...
  • Page 36 Asia, Hong Kong, Latin America TWD: Taiwan CND: China ARD: Argentina JPD: Japan Notes: Check that the above accessories are correctly co-packed at the time of unpacking. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 2 - 10...

  • Page 37: System List

    System List Fig. 2-1 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 2 - 11...
  • Page 38 Fig. 2-2 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 2 - 12...
  • Page 39 The envelope drawer (MY-1049/C) is necessary for installation of the paper feed pedestal (KD-1058/C). • The envelope drawer (MY-1049/C) can be installed as the 3rd or 4th drawer. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 2 - 13...

  • Page 40: Option List

    Unicode Font Enabler GS-1080 OCR Enabler (1 licence) GS-1085 OCR Enabler (5 licences) GS-1090 Multi Station Print Enabler (1 licence) GS-1095 Multi Station Print Enabler (5 licences) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 2 - 14...
  • Page 41 PS-ZTFC200UM(1) (for North America, Central and South America) PS-ZTFC200EM(1) (for Europe) PS-ZTFC200PM(1) (for Asia and Australia) PS-ZTFC200PMM(1) (for Asia and Australia) PS-ZTFC505CM(1) (for China) PS-ZTFC505CMS(1) (for China) PS-ZTFC505TM(1) (for Taiwan) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 2 - 15...
  • Page 42 PS-ZTFC200PCM(1) (for Asia and Australia) PS-ZTFC505CC(1) (for China) PS-ZTFC505CCS(1) (for China) PS-ZTFC505TC(1) (for Taiwan) Waste toner box PS-TBFC30 (expect for Europe and China) PS-TBFC30E (for Europe) PS-TBFC30C (for China) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 2 - 16...

  • Page 43: Outline Of The Machine

    Sectional View 3.1.1 Front side [23] [24] [25] [26] [22] [21] [20] [19] [18] [17] [16] [10] [11] [12] [13] [14] [15] Fig. 3-1 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 1...
  • Page 44 Fuser unit Developer unit (Y) Toner (Y) Developer unit (M) Toner (M) Developer unit (C) Toner (C) Developer unit (K) Toner (K) *1: L25ppm: Option e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 2...

  • Page 45: Rear Side

    Toner motor-Y System control PC board (SYS board) Toner motor-M Logic PC board (LGC board) Toner motor-C High-voltage transformer Toner motor-K Switching regulator ADU motor © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 3...

  • Page 46: Electric Parts Layout

    Electric Parts Layout [A] Scanner unit, control panel Fig. 3-3 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 4...
  • Page 47 [B] Toner cartridge, waste toner box CTIF CTRG CTRG CTRG CTRG Fig. 3-4 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 5...
  • Page 48 [C] Developer unit CLT3 SW12 SW10 SW11 SW16 SW15 SW14 SW13 THM4 Fig. 3-5 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 6...
  • Page 49 [D] Data writing LED4 LED3 LED2 LED1 ERS-K ERS-C ERS-M ERS-Y Fig. 3-6 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 7...
  • Page 50 [E] Fuser unit THM2 LAMP1, THM1 LAMP2 THMO1 THMO2 THM3 Fig. 3-7 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 8...
  • Page 51 [F] Image quality control SOL1 Fig. 3-8 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 9...
  • Page 52 [G] Paper feeding unit CLT2 CLT1 Fig. 3-9 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 10...
  • Page 53 [H] Automatic duplexing unit, bypass feed unit CLT4 Fig. 3-10 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 11...
  • Page 54 PC board, power supply EEPROM DAMP SRAM INLET Main Memory Fig. 3-11 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 12...
  • Page 55 Cover switch, Damp heater THMO4 THMO3 Fig. 3-12 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 13...

  • Page 56: Symbols And Functions Of Various Components

    Detecting the toner density in the K Fig. 3-5 33-4 Auto-toner sensor-K developer unit ATTNR-SNR-C Detecting the toner density in the Fig. 3-5 33-4 Auto-toner sensor-C C developer unit e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 14...
  • Page 57 Platen sensor-1 status of the platen cover or RADF PLTN-SNR2 Detecting the opening/closing Fig. 3-3 19-13 Platen sensor-2 status of the platen cover or RADF © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 15...
  • Page 58 SW15 C-DEV-SW Detecting whether the C developer Fig. 3-5 31-2 C developer unit old/new detection unit is the old or the new one switch e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 16...
  • Page 59 System control PC board (SYS image processing board) Controlling the scanning section PWA-F-LGC Controlling the print engine section Fig. 3-11 9-30 Logic PC board (LGC board) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 17...

  • Page 60: Thermistors, Thermostats

    Drum thermistor of the drum THMO1 THERMO-FR-C Preventing overheating of the Fig. 3-7 37-6 Fuser roller center thermostat center portion of the fuser roller e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 18...
  • Page 61 8-17 High-voltage transformer supplying it to the following sections • Main charger needle electrode • Main charger grid • Developer bias • Transfer bias © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 19...

  • Page 62: Copy Process

    (10) (–) Discharging: Eliminates the residual (–) made to adhere to the photoconductive charge from the surface of the drum, producing a visible image. photoconductive drum.  e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 20...
  • Page 63  3. Data writing Light source LED printer head  Light amount  4. Image control Image quality control by detecting toner adhesion amount © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 21...
  • Page 64  7. Separation Self-separation by transfer belt and 2nd transfer roller  Method Blade cleaning Photoconducti  Recovered Non-reusable ve drum toner cleaning e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 22...
  • Page 65 Pressure roller: Silicon rubber roller, (Surface-PFA tube)(ø30)  Cleaning None  Heater ON/OFF control and power temperature control by thermistor  Heater Heater lamp © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 23...
  • Page 66 Operation of equipment Operation during initializing, pre-running and ready Drawer feed copying by the [ START ] button Copying operation Bypass feed copying Interrupt copying e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 24...
  • Page 67  When no button is pressed for a certain period of time, - Set number “1” and reproduction ratio “100%” are displayed. Equipment returns to the normal ready state. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE...
  • Page 68 1st transfer bias (K) turned ON - 1st transfer of black image (Black image is transferred to the transfer belt) 1st transfer bias (K) turned OFF e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 26...
  • Page 69 Drum, fuser unit and developer unit are stopped - Fans return to rotate at the normal rotation speed “READY” is displayed and the equipment enters into ready mode © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE...
  • Page 70 The equipment returns to the status before the interruption by pressing the [INTERRUPT] button. 4. Press the [START] button The copying operation before the interruption is resumed. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 28...

  • Page 71: Detection Of Abnormality

    (E) EPU not installed properly (F) Waste toner box replacement 3. Abnormality not cleared without turning OFF the [ON/OFF] button (G) Call for service © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 29...
  • Page 72 When the tray-up sensor is not turned ON in a fixed period of time it means that the tray is in abnormal condition “Add paper” is displayed regardless of presence/absence of paper.  Cleared by turning the power ON/OFF e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 30...
  • Page 73 Bypass feed clutch (CLT4) is turned ON  Registration sensor (S19) is turned ON * Registration sensor (S19) is not turned ON in a fixed period of time (E120)  © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 31...
  • Page 74 Bypass misfeed symbol is displayed  The copying operation is disabled.  Solution: The bypass sensor (S16) is turned OFF by removing the paper from the bypass tray. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 32...
  • Page 75 Any of all sensors on paper transport path detects paper (ON)  Paper jam (E030) • Front cover is opened during copying  Paper jam (E410) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 33...
  • Page 76 Control circuit “Install new ** toner cartridge” is displayed: the copying operation disabled Solution Open the front cover and replace the toner cartridge with new one. Toner is supplied  copying operation enabled e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 34...
  • Page 77 Check the error code displayed on the control panel when “Call for service” appears, and handle the abnormality in reference to the error code table.  P. 8-6 "8.2 Error Code List" © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE...
  • Page 78 Shutting down during network initialization • First booting after the power is turned OFF in a procedure other than the correct one described in the Quick Start Guide e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 36...
  • Page 79 Fig. 3-16 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE...
  • Page 80 [6] Original glass [7] Drive pulley [8] CCD board [9] Lens [10] Automatic original detection sensor [11] Carriage home position sensor [12] Platen sensor e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 38...
  • Page 81 Scan motor (M1) • 2-phase stepping motor • Driving the carriage-1 and carriage- Other Carriage home position sensor (S23) Platen sensor (S21) Platen sensor (S22) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 39...
  • Page 82 This is a plate to efficiently direct the light from the exposure lamp (EXP) to the surface of the original on the glass. Mirror-1 This mirror directs the light reflected from the original to the mirror-2 described later. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 40...
  • Page 83 The size of an original placed on the glass is instantly detected using the automatic original detection sensors (S24, S25) fixed on the base frame without moving the carriage-1. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE...

  • Page 84: Description Of Operation

    The Carriage speed of the original placed on the original glass in the color mode is the same as that in the black mode. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 42...

  • Page 85: Process Of Detection Of Original Size

    The exposure lamp does not emit light even when the platen cover is opened by 25 degrees. • The detected paper size of the original is not correct. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE...
  • Page 86 A4-R Size 6 Size 7 Size 8 Fig. 3-23 Sensor detection points [LT Series] Size 1 ST-R Size 2 LT-R Size 3 Fig. 3-24 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 44...
  • Page 87 [7] LED printer head contact/release lever (C) [8] LED printer head contact/release lever (K) [9] Y drum [10] M drum [11] C drum [12] K drum © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 45...
  • Page 88 5V Power LED print head-M Contorol signal LGC Board 5V Power LED print head-C Contorol signal 5V Power LED print head-K Contorol signal Fig. 3-27 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 46...
  • Page 89 LED gap spacer. Fig. 3-28 [1] Drum [2] LED printer head [3] Link arm [4] LED printer head contact/release lever [5] LED gap spacer © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 47...

  • Page 90: Driving Section

    [1] Drum TBU drive unit [2] Paper feed development drive unit [3] Monochrome/color switching unit [4] Drum/TBU motor [5] Paper feeding/developer unit drive motor [6] Mono/color switching motor e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 48...
  • Page 91 [5] Y drum [6] M drum [7] C drum [8] K drum [9] Y mixer [10] M mixer [11] C mixer [12] K mixer © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 49...
  • Page 92 Fig. 3-31 [1] Paper feeding/developer unit drive motor [2] Gear (row of gears) [3] Coupling [4] K developer unit e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 50...
  • Page 93 [5] Color coupling gear (driving the drum) [6] Color drive gear (driving the drum) [7] Color coupling gear (driving the developer unit) [8] Color drive gear (driving the developer unit) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 51...
  • Page 94 [10] Bypass separation pad [11] Paper feed roller [12] 1st drawer detection switch [13] 1st drawer empty sensor [14] 1st drawer size detection switch e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 52...
  • Page 95 Bypass paper sensor Bypass tray slide guide width detection PC board Bypass feed clutch CLT4 Feed/DEV motor Registration clutch CLT1 Registration roller Registration sensor © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 53...
  • Page 96 11. Paper width detection board (SFB) This sensor works directly with the sidewalls of the bypass tray to detect the paper width on the tray. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 54...
  • Page 97 Paper feed roller drive motor ( M2 ) Bypass feed clutch ( CLT4 ) Bypass feed roller Registration roller clutch ( CLT1 ) Registration roller © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 55...

  • Page 98: Operation Of Drawer Pick-Up Roller

    Fig. 3-34 [1] Paper feeding/developer unit drive motor (M2) [2] Feed clutch (CLT2) [3] Coupling [4] Feed roller e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 56...
  • Page 99 Fig. 3-35 [1] Feed roller [2] Separation pad [3] Spring © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 57...
  • Page 100 The roller is rotated by this driving force. Fig. 3-36 [1] Paper feeding/developer unit drive motor [2] Gear [3] Bypass feed clutch [4] Bypass feed roller e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 58...
  • Page 101 Passing of the leading edge of the paper turns ON the registration sensor (S19) and the paper is aligned by the registration roller. • The registration clutch (CLT1) is turned ON and the paper is transported to the 2nd transfer position. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 59...
  • Page 102 Since the size of the paper in the envelope drawer is not detected automatically, it is necessary to set the size manually. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 60...
  • Page 103 [8] Developer unit (C) [9] Developer unit (K) [10] Process unit (Y) [11] Process unit (M) [12]Process unit (C) [13] Process unit (K) [14] Temperature/Humidity sensor © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 61...
  • Page 104 [8] Main charger unit [9] Main charger grid [10] LED printer head [11] Mixer [12] Auto-toner sensor [13] Doctor blade [14] Developer sleeve (Magnetic roller) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 62...
  • Page 105 Ch3.13 Discharge LED ERS-Y, -M, -C, -K Temperature/Humidity sensor Ozone filter Ozone exhaust fan High-voltage transformer Drum/TBU motor Mono/color switching motor Drum thermistor THM4 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 63...
  • Page 106 Ozone produced by corona discharge of the main charger is exhausted through this filter. The catalyzer of the ozone filter degrades the ozone. 8. Ozone exhaust fan (F2) This fan exhausts air through the ozone filter-1. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 64...
  • Page 107 Y, M, C drums or not. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE...
  • Page 108 Set "20" for FS-08-2385 to reduce the number of times to shift the drum driving sleep mode, or set "0" or "1" for FS-08-2383 to reduce the number of drum rotations without exposure. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 66...
  • Page 109 [7] Developer unit (M) [8] Developer unit (C) [9] Developer unit (K) [10] Process unit (Y) [11] Process unit (M) [12]Process unit (C) [13] Process unit (K) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 67...
  • Page 110 Developer sleeve (Magnetic roller) Doctor blade Auto-toner sensor S1, S2, S3, S4 Paper feeding/ developer unit drive motor [14] [13] [12] [11] [10] Fig. 3-41 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 68...
  • Page 111 This collects the residual toner scraped off on the drum surface by the cleaning blade and residual toner scraped off on the transfer belt by the transfer belt cleaning blade. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE...
  • Page 112 An IC chip is embedded in this board. Data such as identification information for the recommended Toshiba toner cartridge, thresholds to determine if the cartridge is nearly empty, and controlling data for the image quality to be optimal according to the toner characteristics are written in this chip.
  • Page 113 When the threshold value (default: printing approx. 1,000 sheets of paper is available when an image whose print ratio is 6% is printed with the A4/LT equivalent paper size) used to designate toner near-empty is changed, perform the following setting change. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE...
  • Page 114 The values of the toner remaining amount and the number of print sheets are the reference. They will vary depending on the printed images and usage conditions. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 72...

  • Page 115: Waste Toner Box

    [1] Waste toner box [2] Paddle [3] Gear (Paddle) [4] Gear [5] Waste toner paddle motor (M7) [6] Waste toner paddle rotation detection sensor (S9) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 73...
  • Page 116 [10]1st transfer roller (K) [11] Waste toner auger [12] Transfer belt cleaning blade [13] 2nd transfer roller [14] Paper clinging detection sensor [15] Registration reach sensor e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 74...
  • Page 117 2nd transfer roller PM parts Paper clinging detection sensor Image position aligning sensor S7 / S8 (Front) Image position aligning sensor (Rear)/Image quality sensor © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 75...
  • Page 118 Fig. 3-45 [1] Image position aligning sensor (Front) [2] Image position aligning sensor (Rear)/Image quality sensor [3] 2nd transfer front guide [4] Transfer belt e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 76...
  • Page 119 [6] Fuser roller center thermistor [7] Fuser roller side thermistor [8] Pressure roller [10] Exit sensor [11] Exit/reverse gate [12]Fuser roller separation finger [13] Exit roller © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 77...
  • Page 120 Fuser roller center thermostat THMO1 Fuser roller rear thermostat THMO2 Fuser roller Pressure roller Separation finger Fuser motor Exit sensor Exit roller Exit motor e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 78...
  • Page 121 Heater lamp ASIC converter control circuit Center heater lamp control signal Overheat detection signal AC line DC line RLYON signal Forcible power-off circuit Fig. 3-47 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 79...

  • Page 122: Temperature Detection Section

    OFF again. After confirming that it is the fuser unit abnormality, correct the abnormality and reset the counter value (08-2002) to “0” to start up the equipment normally. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 80...
  • Page 123 Also, the control circuit constantly checks the temperature of the heat roller and the pressure roller to prevent them from excessive heating by circuit abnormality or thermistor abnormality, and automatically shuts OFF the power when one of these temperatures exceeds the specified temperature. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE...
  • Page 124 40°C 40°C or below or below or below At energy C449 200°C 200°C 230°C On usual saving mode or above or above or above e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 82...
  • Page 125 * The figures in the “Error code” and “Counter” fields with parentheses denote that an error status has not yet been determined (= error status is detected only once). © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE...
  • Page 126 Fig. 3-48 [1] ADU motor [2] ADU entrance sensor [3] Upper transport roller [4] ADU exit sensor [5] Lower transport roller [6] Paper guide e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 84...
  • Page 127 M12: Stepping motor ADU entrance sensor ADU exit sensor Side cover opening/closing switch SW5 ADU driving PC board Upper transport roller Lower transport roller © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 85...

  • Page 128: Drive Of Adu

    When the ADU motor (M12) rotates, the upper transport roller and lower transport roller are rotated driven by the gears and belt. Fig. 3-49 [1] ADU motor [2] Gear [3] Timing belt [4] Upper transport roller [5] Timing belt e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 86...

  • Page 129: Description Of Operations

    The operation of the duplex printing differs depending on the size of the paper; single-paper circulation and alternateness circulation. The figures in the following pages show the circulating operations during duplex copying. The numbers in the figures indicate the page numbers. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE...
  • Page 130 TRC (Triac) is driven by the heater control signal (SLAMP-ON, CLAMP-ON) from the LGC board and then AC power is supplied to each heater lamp (center heater lamp, side heater lamp) in the fuser unit. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 88...

  • Page 131: Operation Of Dc Output Circuits

    Enabler is installed, or when the IPsec Enabler is installed and its function is set to be enabled When operation is being performed in the self-diagnosis mode (Disabled until the main switch is turned OFF) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE...
  • Page 132 Only +5VS DC voltages are output from the power supply unit. The [ENERGY SAVER] button is monitored and the LED of the main switch is lit. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 90...

  • Page 133: Output Channel

    The following are output channels for the cover switch line. Cover switch line Connector Pin No. Voltage Destination CN512 +24VD1 LGC board +24VD2 CN513 +24VD3 SYS board CN516 +24VD5 Finisher © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC OUTLINE OF THE MACHINE 3 - 91...
  • Page 134 PS cooling/Ozone suctioning fan F3 High-voltage transformer +24VD3 SYS board Scan motor F203: 4A +24VD5 PFC board F205: 4A Primary fuse Part Fuse type F101 Switching regulator F102 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 92...

  • Page 135: Disassembly And Replacement

    Open the front cover and pull out the 1st drawer. Remove 8 screws and take off the left cover [1]. [2] M4x8 [3] M3x8 Fig. 4-2 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 1...
  • Page 136 [1] by sliding it to the left. Fig. 4-4 Notes: When installing, attach the latch [2] to the hole [3] of the frame. Fig. 4-5 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 2...

  • Page 137: Left Rear Cover

    [1] by lifting it up. Fig. 4-7 4.1.7 Receiving rear cover Open the side cover. Remove 1 screw and take off the receiving rear cover [1]. Fig. 4-8 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 3...

  • Page 138: Right Top Cover

    Control panel lower cover Make the control panel [1] level. Fig. 4-10 Remove 2 screws and take off the control panel lower cover [2]. Fig. 4-11 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 4...

  • Page 139: Right Rear Cover

    Front top cover Remove 2 caps. Remove 3 screws and take off the front top cover [1] by sliding it toward the left side. Fig. 4-14 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 5...

  • Page 140: Front Right Cover

    If the platen cover is installed, remove 2 brackets. Fig. 4-16 4.1.15 Rear cover Remove 5 screws and take off the rear cover [1]. Fig. 4-17 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 6...
  • Page 141 Fig. 4-18 Disconnect 1 connector and remove the inner cover [1]. Fig. 4-19 Release the 2 latches and remove the front cover switch [2]. Fig. 4-20 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 7...
  • Page 142 Remove 1 screw and take off the bracket [1]. Fig. 4-21 Remove 2 screws and disconnect 2 connectors [2], and then take off the front cover interlock switch [3]. Fig. 4-22 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 8...
  • Page 143 Remove 1 screw and take off the ground wire [2]. Fig. 4-24 Remove 2 screws. Remove the control panel unit [1] by sliding it. Fig. 4-25 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 9...
  • Page 144 Remove 4 screws. Fig. 4-26 Raise 2 hinges and remove the hinge cover [3]. [ 3 ] Fig. 4-27 Fig. 4-28 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 10...
  • Page 145 USB harness/signal harness [7]. [ 6 ] Fig. 4-30 Notes: When disconnecting the connector [6], release the lock and disconnect it. [ 6 ] Fig. 4-31 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 11...
  • Page 146 [ 3 ] Fig. 4-32 Notes: When disconnecting the connector [1], release the lock by raising the latch and disconnect it. [ 1 ] Fig. 4-33 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 12...

  • Page 147: Dsp Board

     P. 4-9 "4.2.1 Control panel unit" [ 1 ] Remove 4 screws, and then take off the ground wire [2] and the bracket [1]. [ 2 ] Fig. 4-36 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 13...
  • Page 148 When removing the flat cable [6], release the lock by raising the latch [9] and remove the flat cable. [ 9 ] [ 6 ] Fig. 4-39 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 14...
  • Page 149 When removing the flat cable [7], release the lock by raising the latch [10] and remove the flat cable. [ 7 ] [ 10 ] Fig. 4-40 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 15...

  • Page 150: Scanner Unit

    Since the scanner unit is adjusted, do not loosen the 5 scanner fixing screws shown in the figures below. 2 screws on the right-hand surface of the equipment Fig. 4-41 3 screws on the left-hand surface of the equipment Fig. 4-42 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 16...
  • Page 151 [ 1 ] Fig. 4-43 Draw a mark-off line [2] on the edge of the front side frame on the left-hand surface. [ 2 ] Fig. 4-44 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 17...
  • Page 152 [4] touch the DF bracket [5] and [6]. [ 4 ] [ 6 ] [ 5 ] Fig. 4-46 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 18...

  • Page 153: Original Glass

    [1]. • Securely insert 2 pins of the original glass [1] into the holes in the frame. Fig. 4-48 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 19...

  • Page 154: Lens Cover

     P. 4-20 "4.3.2 Lens cover" Remove 1 screw and disconnect 1 connector [1], and then take off the automatic original detection sensor-2 [2]. Fig. 4-51 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 20...
  • Page 155 Confirm that the tabs are in the positions shown in the right figure. Fig. 4-54 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 21...
  • Page 156 CCD lens unit. When installing the CCD lens unit, the same number of lines needs to be visible. Fig. 4-57 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 22...
  • Page 157 Remove the rear top cover.  P. 4-6 "4.1.14 Rear top cover" Disconnect the 1 connector, and release 3 latches and remove carriage home position sensor [1]. Fig. 4-60 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 23...
  • Page 158 Fig. 4-61 Notes: To move the carriage, manually rotate the drive pulley. Fig. 4-62 Remove 1 screw. Fig. 4-63 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 24...
  • Page 159 Take off the rear top cover.  P. 4-6 "4.1.14 Rear top cover" Remove the rear cover.  P. 4-6 "4.1.15 Rear cover" Disconnect 1 connector. Fig. 4-66 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 25...
  • Page 160  P. 6-78 "6.6.3 Belt tension adjustment of the Scan motor" Fig. 4-67 Fig. 4-68 Remove 2 screws and take off the scan motor [2]. Fig. 4-69 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 26...
  • Page 161 Fig. 4-71 Disconnect 2 connectors and take off the platen sensor assembly [1]. Notes: When installing, be careful not to connect each different connector. Fig. 4-72 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 27...
  • Page 162  P. 4-5 "4.1.12 Front top cover" Move carriage-1 [1] to the leftmost side. Fig. 4-74 Notes: To move the carriage, manually rotate the drive pulley. Fig. 4-75 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 28...
  • Page 163 [2]. Fig. 4-77 Release the harness from the harness guide [3] and disconnect 1 connector [4]. Fig. 4-78 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 29...
  • Page 164 When installing carriage-1, make sure that the wires are placed on the front and rear notches of carriage-1 and fix them with screws. Fig. 4-80 Fig. 4-81 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 30...
  • Page 165 3. When installing the wire holder jig, be careful of the orientation. Fig. 4-83 Remove the tension springs [1] in the front and rear sides. Remove the carriage wire. Fig. 4-84 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 31...
  • Page 166 Fig. 4-86 springs. Make sure the tension applied to the wire is normal. Fig. 4-87 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 32...
  • Page 167 [1] and be passed under the jig arm [2]. 3. When installing the wire holder jig, be careful of the orientation. Fig. 4-90 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 33...
  • Page 168 Be sure that the fasten terminal of the thermostat is connected securely. • Be sure that the thermostat is attached to the plate. Fig. 4-92 Fig. 4-93 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 34...

  • Page 169: Writing Section

    • Do not apply pressure to or damage the edge of the flat cable [1]. Fig. 4-96 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 35...
  • Page 170 Slide the harness guides [2] upward and tilt them to the near side. Fig. 4-97 Install the harness holding jig [3]. Fig. 4-98 Notes: Store the connector inside the jig. Fig. 4-99 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 36...
  • Page 171 Fig. 4-102 harness through the hole in the frame. • When installing the LED tray, mount the attachment screw from the left side. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 37...
  • Page 172 Slide the discharge LED [1] to the front side and remove it by releasing the hook. Fig. 4-103 Disconnect the 1 connector [1]. Fig. 4-104 Remove the discharge LED [1]. Fig. 4-105 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 38...
  • Page 173 [1] and lever [2]. Fig. 4-107 Press the contact/release arm [1] to place the LED printer head [2] into the contact state. Fig. 4-108 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 39...
  • Page 174 • Make sure that the plate spring [1] on the front of the LED printer head unit is placed in the groove [2]. Fig. 4-111 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 40...
  • Page 175 [1] LED printer head contact/release lever link [2] Lever Fig. 4-113 • Make sure that the duct in the rear side is securely positioned without any clearance. Fig. 4-114 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 41...
  • Page 176 Fig. 4-115 Remove the LED printer head side cover [1]. Fig. 4-116 Release the lock by tilting the flap. Remove the flat cable [1]. Fig. 4-117 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 42...
  • Page 177 • Do not apply pressure to or damage the edge of the flat cable [1]. Fig. 4-119 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 43...
  • Page 178 Release 6 latches and remove the LED printer head [1]. Fig. 4-120 Fig. 4-121 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 44...
  • Page 179 LED printer head are inside the flat spring [2]. Fig. 4-122 Fig. 4-123 Remove the harness holder [1], 1 connector [2], and LED printer head [3]. Fig. 4-124 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 45...
  • Page 180 LED gap spacer [2] in the rear side. Notes: When attaching the LED gap spacer, make sure that it is placed in the correct orientation. Fig. 4-125 Fig. 4-126 Fig. 4-127 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 46...
  • Page 181 [5] of the groove of the hinge stoppers [4]. Fig. 4-129 Remove the arm [6] and paper holder release lever [7]. Fig. 4-130 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 47...

  • Page 182: Bypass Feed Roller

    Open the bypass tray. Tip the paper holder release lever [1] outward to release the pressure. Fig. 4-132 Remove the stopper [2] while pulling out it. Fig. 4-133 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 48...
  • Page 183 Press the collar [3] toward the rear side and release the lock. Fig. 4-134 Remove the bypass feed roller [4] while pulling out it. Fig. 4-135 Fig. 4-136 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 49...
  • Page 184 Notes: When installing the bypass feed roller, fit the convex portion on the roller with the concave portion on the equipment. Fig. 4-137 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 50...

  • Page 185: Bypass Separation Roller

    • Be careful not to drop the parts inside the equipment. Fig. 4-138 Fig. 4-139 Fig. 4-140 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 51...
  • Page 186 PC board [1]. Fig. 4-142 4.5.5 Bypass feed sensor (S16) Remove the transport unit.  P. 4-164 "4.10.3 Transport unit" Remove the stopper [1]. Fig. 4-143 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 52...
  • Page 187 Fig. 4-144 Remove the clip [4]. Remove the shaft [5] by sliding it toward the front side. Remove the collar [2]. Fig. 4-145 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 53...
  • Page 188 Open the side cover. Release 2 hooks and pull out the side cover switch [1]. Disconnect 1 connector and remove the side cover switch [1]. Fig. 4-148 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 54...
  • Page 189  P. 4-161 "4.10.1 Automatic duplexing unit (ADU)" Disconnect 1 connector from the CFD board. Fig. 4-149 Remove the harness from the guide. Fig. 4-150 Remove 1 screw. Fig. 4-151 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 55...
  • Page 190 Release 2 latches and remove the sensor bracket [3]. Fig. 4-153 Release each 3 latch and remove the feed sensor [4] and registration sensor [5]. Fig. 4-154 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 56...
  • Page 191 [1] in the direction indicated by the arrow to align it with the notch [2]. Then take off the holder [1] and the spring. Fig. 4-157 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 57...
  • Page 192 Fig. 4-159 Notes: Install the gear, bushing, and leaf spring in the orientation shown in the figure. Fig. 4-160 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 58...
  • Page 193 [2] by sliding 2 collars [1] toward each other. Fig. 4-161 Remove 2 collars [1] and the paper feed roller [3]. Fig. 4-162 Fig. 4-163 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 59...
  • Page 194 Place the drawer face down and remove 2 latches [1] at the bottom. Fig. 4-164 Remove the drawer separation pad [2]. Fig. 4-165 Fig. 4-166 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 60...
  • Page 195 Pull out the drawer. Remove the HVT board.  P. 9-9 "9.1.7 High-voltage transformer (HVT)" Remove the spring and take off the switch bracket [1]. Fig. 4-169 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 61...
  • Page 196 Disconnect 2 connectors from the switch bracket [1]. Fig. 4-170 Release 2 latches and remove the 1st drawer size detection switch-1 [2] and -2 [3]. Fig. 4-171 Fig. 4-172 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 62...
  • Page 197 Remove 1 screw and release 2 latches [1] of the hook. Then, remove the registration clutch cover [2]. Fig. 4-174 Disconnect 1 connector and remove the registration clutch [3]. Fig. 4-175 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 63...
  • Page 198 Remove 2 gears [2] and bushings [3], and then take off the feed clutch [4]. Notes: When installing the clutch, attach a rotation stopper. Fig. 4-178 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 64...
  • Page 199 Remove 2 screws and take off the spring. Fig. 4-180 Remove 9 screws and take off the paper feed drive gear cover [2]. Fig. 4-181 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 65...
  • Page 200 Remove the paper feed drive gear. Fig. 4-182 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 66...
  • Page 201 Press down 2 hooks and remove the waste toner box [1]. Fig. 4-183 Notes: Put the waste toner box level. Fig. 4-184 Notes: Do not tilt the waste toner box. Fig. 4-185 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 67...

  • Page 202: Developer Unit

    If it is tilted (especially if its leading edge is upward), the upper part of the unit will catch the edge of the transfer belt. Pushing it will damage the belt. Fig. 4-188 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 68...
  • Page 203 Lift the latch [1] on the front side of the upper cover and release the latch [2] from the developer case and developer sleeve shaft. Fig. 4-191 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 69...
  • Page 204 Release 6 latches at the side of the upper cover. Fig. 4-192 Release the 2 latches in the rear side of the upper cover. Fig. 4-193 Remove the upper cover [1]. Fig. 4-194 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 70...
  • Page 205 Turn the knob [1] in the direction of the arrow shown on the cover until the developer material is evenly adhered to the surface of the developer sleeve. Fig. 4-197 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 71...
  • Page 206 • Check if the developer does not adhered to the joint of the upper cover. Fig. 4-200 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 72...
  • Page 207 Fig. 4-202 Notes: Hook the latches, and then install the cover while holding it from above. Fig. 4-203 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 73...

  • Page 208: Side Seal

     P. 6-83 "6.10.2 Adjustment of the doctor- to-sleeve gap" Fig. 4-205 4.6.5 Side seal Remove the doctor blade.  P. 4-74 "4.6.4 Doctor blade" Remove the side seal [1]. Fig. 4-206 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 74...
  • Page 209 Then match the pole position adjustment plate at the scale previously recorded when reassembling. Fig. 4-209 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 75...
  • Page 210 Adjust the gap between the developer sleeve and the doctor blade after the installation.  P. 6-83 "6.10.2 Adjustment of the doctor- to-sleeve gap" Fig. 4-212 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 76...
  • Page 211 Remove the separator [1], mixer [2], and bushing [3] from the front side. Fig. 4-214 Notes: When installing a separator, turn the short collar [1] side to the left. Fig. 4-215 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 77...

  • Page 212: Replacement Of Oil Seal

    To remove the cleaner unit for black (K), pull the TBU release lever [3], turn it clockwise to release the lock, and then pull out the cleaner unit. Fig. 4-218 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 78...

  • Page 213: Main Charger

    Pushing it will damage the belt. Fig. 4-219 4.6.11 Main charger Remove the cleaner unit.  P. 4-78 "4.6.10 Cleaner unit" Remove 1 screw. Fig. 4-220 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 79...
  • Page 214 Release 2 latches [1] and remove the cleaner cover [2]. Fig. 4-221 Fig. 4-222 Pull down the main charger [1] and release 2 latches [2]. Fig. 4-223 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 80...
  • Page 215 Remove the main charger.  P. 4-79 "4.6.11 Main charger" Turn the bushing [1] clockwise and release the lock. Fig. 4-225 Remove the bushing [1]. Fig. 4-226 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 81...
  • Page 216 Move it to a dark place as soon as it is taken off. • Be sure not to touch or scratch the edge of the drum cleaning blade. Fig. 4-227 Fig. 4-228 Fig. 4-229 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 82...

  • Page 217: Drum Cleaning Blade

    Remove 2 screws and take off the drum cleaning blade [1]. Notes: Be sure not to touch or scratch the edge of the cleaning blade. Fig. 4-230 Fig. 4-231 Fig. 4-232 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 83...
  • Page 218 • Gap between the blade: 0 to 0.3 mm (Overlapping is unallowable.) [1] Side seal [2] Blade [3] Case 0-0.3mm 0-0.3mm 0-0.3mm 0-0.3mm Fig. 4-235 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 84...
  • Page 219 Fig. 4-236 4.6.16 Main charger grid Remove the main charger.  P. 4-79 "4.6.11 Main charger" Pull the lever [1]. Fig. 4-237 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 85...
  • Page 220 Be sure to place the grid so that the 2 holes come as shown in the figure. Fig. 4-240 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 86...
  • Page 221 Remove the main charger grid.  P. 4-85 "4.6.16 Main charger grid" Release the latch [1] and remove the main charger cleaner [2]. Fig. 4-241 Fig. 4-242 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 87...

  • Page 222: Needle Electrode

     P. 4-103 "4.6.29 Toner motor assembly" Remove 3 screws, release 5 upper latches, and then take off the toner cartridge holder [1]. Fig. 4-245 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 88...
  • Page 223 [3] leftward. Then take off it. Fig. 4-247 (10) Remove 2 screws and take off the transfer belt cleaner guide (upper) [4]. Fig. 4-248 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 89...
  • Page 224 (12) Remove 2 screws and take off the transfer belt rail (rear) [6]. Fig. 4-250 (13) Remove 4 screws and take off 4 cleaner unit rails [7]. Fig. 4-251 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 90...
  • Page 225 Fig. 4-253 (16) Disconnect the connector, and remove the new/old drum detection switch [9] and new/ old developer unit detection switch [10]. Fig. 4-254 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 91...
  • Page 226 Remove the discharge LED (C).  P. 4-38 "4.4.2 Discharge LED" Remove 1 screw and disconnect the connector [1], and then take off the drum thermistor [2]. Fig. 4-256 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 92...
  • Page 227 [2]. Remove the waste toner paddle rotation detection sensor (S9).  P. 4-93 "4.6.21 Waste toner paddle rotation detection sensor (S9)" Fig. 4-259 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 93...
  • Page 228 Remove 1 E-ring [3] and gear [4]. Fig. 4-260 Fig. 4-261 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 94...
  • Page 229 Wire the motor harness through hooks during assembly. Make sure that the harness does not come up on the area in the red frame. Fig. 4-264 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 95...
  • Page 230 Disconnect 2 connectors and release the harness from the harness clamp [1]. Fig. 4-266 Remove 1 screw and take off the bracket [2]. Fig. 4-267 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 96...
  • Page 231 Remove the drum switching unit.  P. 4-96 "4.6.23 Drum switching unit" Disconnect 1 connector and remove the drum switching detection sensor [1]. Fig. 4-270 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 97...
  • Page 232 Disconnect 1 connector and release the harness from the harness guide [1]. Fig. 4-271 Remove 2 screws and take off the drum switching motor bracket [2]. Fig. 4-272 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 98...
  • Page 233 Remove the E-ring [6] and gear [7]. Notes: Before removing the gear, place a marking so that it can be re-assembled at the same position. Fig. 4-275 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 99...
  • Page 234 Remove the ozone exhaust fan duct.  P. 4-106 "4.6.32 Ozone exhaust fan (F2)" Remove the registration clutch.  P. 4-63 "4.5.15 Registration clutch (CLT1)" Disconnect 2 connectors. Fig. 4-278 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 100...
  • Page 235 Fig. 4-280 Release the harness from the harness guide [1] and remove 7 screws, and then take off the paper feeding/developer drive unit [2]. Fig. 4-281 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 101...
  • Page 236 Remove 2 screws and take off the developer unit (K) drive gear cover [1]. Fig. 4-283 Remove the developer unit (K) drive gear [2]. Fig. 4-284 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 102...
  • Page 237 Fig. 4-286 Remove 2 screws and release 2 hooks [2], and then lift the toner motor assembly [3]. Fig. 4-287 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 103...
  • Page 238 Release 2 latches and remove the gear [1]. Fig. 4-289 Remove 1 screw and disconnect the connector [2], and then take off the motor bracket [3]. Fig. 4-290 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 104...
  • Page 239 [4]. Notes: Pay attention to the size (length) of the screws. If incorrect ones are used, the motor could be damaged. Fig. 4-291 Fig. 4-292 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 105...

  • Page 240: Ozone Filter

     P. 4-6 "4.1.15 Rear cover" Disconnect 1 connector and release 1 hook [1], and then remove the ozone exhaust fan duct [2]. Fig. 4-295 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 106...
  • Page 241 [1]. Remove 1 screw and disconnect 1 connector [1]. Release the harness from the guide and remove the switching regular cooling fan [2]. Fig. 4-298 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 107...
  • Page 242 Fig. 4-300 Notes: When installing the drum drive gear cover, make sure that the spring is engaged with the concave portion of the gear. Fig. 4-301 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 108...
  • Page 243 Remove the drum TBU drive unit.  P. 4-130 "4.7.14 Drum TBU drive unit" Remove 3 screws and take off the developer drive gear cover [1]. Fig. 4-304 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 109...
  • Page 244 Temperature/humidity sensor (S10) Remove the inner cover.  P. 4-7 "4.1.16 Front cover switch (SW1)" Disconnect 1 connector and remove the temperature/humidity sensor [1]. Fig. 4-307 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 110...
  • Page 245 Drum damp heater (Right) Remove the drawer. Remove 1 screw and take off the cover [1]. Fig. 4-308 Disconnect 1 connector [3] and remove 1 screw. Fig. 4-309 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 111...
  • Page 246 (right) [2] and take it off. Fig. 4-310 Fig. 4-311 4.6.39 Drum damp heater (Left) Remove the left cover.  P. 4-1 "4.1.2 Left cover" Disconnect 1 connector Fig. 4-312 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 112...
  • Page 247 Remove 1 screw. Fig. 4-313 As shown in the figure, slide the drum damp heater (right) [1] and take it off. Fig. 4-314 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 113...
  • Page 248 Therefore, to avoid this, be sure to perform correct handling and installation. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 114...

  • Page 249: Transfer Belt Cleaning Unit

    After the blade seals have been attached, be sure that no gap is left between the blade seals and the edge of the transfer belt cleaning blade. Fig. 4-318 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 115...
  • Page 250 Remove the recovery blade [1]. Fig. 4-319 Transfer belt cleaning blade Fig. 4-320 Blade seal Fig. 4-321 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 116...
  • Page 251 Pull the TBU release lever [1] and turn it clockwise to release the 1st transfer roller. Fig. 4-323 Open the side cover and lower the 2nd transfer roller unit (TRU) [2]. Fig. 4-324 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 117...

  • Page 252: Transfer Belt

    Remove the transfer belt unit.  P. 4-117 "4.7.3 Transfer belt unit (TBU)" Remove the spring [2] and the front tensioner [1]. Fig. 4-327 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 118...
  • Page 253 [1] on the waste toner box [2]. Notes: Use 1 piece of white urethane foam (138 x 138 x 25 mm) with a 30 mm diameter hole. Fig. 4-330 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 119...
  • Page 254 Be sure not to scratch the belt surface. • Check if the rib on both ends of the transfer belt does not run on the rollers. Fig. 4-333 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 120...
  • Page 255 Remove 1 screw, 1 gear [1], 1 tensioner [2], 1 bushing [3], and 2 guides [4], and then take off the cleaner unit facing roller [5]. Fig. 4-334 Fig. 4-335 Fig. 4-336 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 121...

  • Page 256: Drive Roller

     P. 4-118 "4.7.4 Transfer belt" Place the transfer belt frame upside down. Turn the coupling to place the 1st transfer roller into the contact state. Fig. 4-339 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 122...
  • Page 257 Remove the rear shaft [2] on the 1st transfer roller [1]. Pull the 1st transfer roller [1] toward the rear side to remove it. Fig. 4-340 Fig. 4-341 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 123...
  • Page 258 4.7.8 2nd transfer roller Open the side cover. Raise the stopper and remove the 2nd transfer roller assembly [1]. Fig. 4-342 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 124...
  • Page 259 After replacing the 2nd transfer roller, check that the 2nd transfer roller shaft is securely grounded via the ADU rear frame (metal plate). Fig. 4-345 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 125...
  • Page 260 Disconnect 1 connector [2] and remove 1 screw and 1 clip [3], and then remove the 2nd transfer roller unit [4]. Fig. 4-347 Fig. 4-348 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 126...
  • Page 261 1st transfer contact/release clutch (CLT3) Remove the rear cover.  P. 4-6 "4.1.15 Rear cover" Remove 1 screw and release the harness from the harness guide [1]. Fig. 4-351 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 127...
  • Page 262 Remove the drum TBU drive unit.  P. 4-130 "4.7.14 Drum TBU drive unit" Remove 2 screws and take off the 1st transfer contact/release gear unit [1]. Fig. 4-354 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 128...
  • Page 263 Remove the pin [2] and gear [3]. Fig. 4-356 Release 3 latches and remove the 1st transfer roller status detection sensor [4], and then disconnect the connector. Fig. 4-357 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 129...
  • Page 264 Lever position: Released and lock it securely. Confirm that the tabs are in the positions shown in the right figure. Connector Fig. 4-360 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 130...
  • Page 265 Slide the harness guides [2] upward and tilt them to the near side. Fig. 4-362 Remove the drum switching unit.  P. 4-96 "4.6.23 Drum switching unit" Disconnect 2 connectors. Fig. 4-363 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 131...
  • Page 266 When installing the drum TBU drive unit, insert the protrusion of the transfer belt drive shaft release arm into the hole in the lever. Fig. 4-366 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 132...
  • Page 267 Remove the transfer belt drive shaft release arm [5]. Fig. 4-367 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 133...

  • Page 268: Image Quality Control

    Remove the image quality control unit.  P. 4-134 "4.8.1 Image quality control unit" Remove 3 screws. Fig. 4-369 Remove the paper dust holder [1]. Fig. 4-370 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 134...
  • Page 269  P. 4-134 "4.8.1 Image quality control unit" Remove 2 screws and disconnect 1 connector [1], and then take off the Image position aligning sensor (Front) [2]. Fig. 4-371 Fig. 4-372 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 135...
  • Page 270 Remove the image quality control unit.  P. 4-134 "4.8.1 Image quality control unit" Release 3 latches and remove the registration sensor [1], and then disconnect the connector. Fig. 4-375 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 136...
  • Page 271 Check the harness wiring to prevent the cover from catching the harnesses. b. Be sure to wire the harness for the paper exit sensor as shown below and not to let it catch in the harness holder [1]. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT...
  • Page 272 Fig. 4-376 c. Be sure to wire the harness for the fuser roller thermostat along the hooks of the harness holder [2] as shown below. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 138...
  • Page 273 Be sure to wire the harnesses for the fuser roller thermistor along all the hooks of the harness holder [1] as shown below. Fig. 4-377 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 139...
  • Page 274 Fig. 4-378 Open the side cover. Remove 1 screw and take off the connector cover [1]. Fig. 4-379 Disconnect 2 connectors. Fig. 4-380 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 140...
  • Page 275 Press down the lever [2] and remove the fuser unit [3]. Fig. 4-381 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 141...
  • Page 276 If the lever goes down, the fuser unit has not been correctly installed. Fig. 4-383 Fig. 4-384 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 142...

  • Page 277: Front Side Cover

    Fuser roller cover Remove the fuser unit.  P. 4-137 "4.9.1 Fuser unit" Remove 2 screws and take off the fuser roller cover [1]. Fig. 4-387 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 143...
  • Page 278 Remove the fuser roller cover.  P. 4-143 "4.9.4 Fuser roller cover" Remove 5 springs [1] and take off 5 separation fingers [2]. Fig. 4-390 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 144...
  • Page 279 Release the harness [2] from the harness guide. Fig. 4-392 Remove 2 screws. Open the reverse guide, and then take off the sensor cover [3]. Fig. 4-393 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 145...
  • Page 280 After replacing the center and side thermostats, adjust the gap between the thermostats and the fuser roller.  P. 6-89 "6.12.3 Adjustment of the thermostat Gap" Fig. 4-396 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 146...
  • Page 281 • After replacing the thermistor, be sure to adjust the non-contact thermistor gap and calibrate the non-contact thermistor. Fig. 4-399 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 147...
  • Page 282 Remove 3 screws and take off the harness of the thermostat. Fig. 4-401 Remove 1 screw and release the harness from the harness guide [1]. Fig. 4-402 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 148...
  • Page 283 Fig. 4-403 Remove 1 screw and release the harness from the harness guide [3]. Fig. 4-404 Release the harness from the harness guide. Fig. 4-405 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 149...

  • Page 284: Pressure Roller

    (10) Remove the heater lamp [5]. Notes: • Do not touch the heater lamp directly with your hands. Fig. 4-407 4.9.11 Pressure roller Remove the harness holder [1]. Fig. 4-408 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 150...
  • Page 285 0.5 to 1.0 See the external document.: 6.12.1 Adjustment of the non-contact thermistor • After adjusting the gap, be sure to calibrate the fuser thermistor. Fig. 4-411 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 151...

  • Page 286: Fuser Roller

    Fig. 4-413 Remove the C-ring [4], drive gear [5], collar [6], bearing [7], and washer [8], and then take off the fuser roller [9]. Fig. 4-414 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 152...

  • Page 287: Paper Exit Unit

    Fig. 4-417 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 153...

  • Page 288: Exit Roller

    Remove the E-ring [1], gear [2], and bushing [3], then take off the exit roller [4]. Fig. 4-418 Fig. 4-419 Remove the idling roller [5] and spring [6]. Fig. 4-420 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 154...
  • Page 289 Remove the paper exit unit.  P. 4-153 "4.9.13 Paper exit unit" Remove 1 screw and take off the exit motor cover [1]. Fig. 4-422 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 155...
  • Page 290 Remove 1 screw, take off the exit motor assembly [2], and disconnect the connector. Fig. 4-423 Fig. 4-424 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 156...
  • Page 291 Remove the belt [3]. Fig. 4-425 Fig. 4-426 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 157...
  • Page 292 Remove the SYS board.  P. 9-3 "9.1.4 SYS board" Remove 2 clamps [2] and 6 screws, and then take off the fuser motor cover [1]. Fig. 4-429 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 158...

  • Page 293: Fuser Drive Unit

    [1], and then remove the fuser drive unit [2]. Fig. 4-431 Notes: Exercise care to ensure the inside gear [3] does not drop. Fig. 4-432 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 159...
  • Page 294 Remove the 2 screws, and then take off the bracket [4] and fuser drive gear [5]. Fig. 4-433 Fig. 4-434 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 160...
  • Page 295 After removing the wire end bracket, hang it on the hook of the frame so that the spring of the wire does not come off. Fig. 4-437 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 161...
  • Page 296 Fig. 4-439 Notes: When installing the automatic duplexing unit, fit the boss to the hole in the front hinge. Fig. 4-440 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 162...
  • Page 297 Fig. 4-441 Disconnect 1 connector and remove the bypass feed clutch [2]. Fig. 4-442 Notes: When installing the clutch, attach a rotation stopper. Fig. 4-443 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 163...

  • Page 298: Transport Unit

    Remove 7 screws and disconnect the ground cable, and then take off the rear bracket [1] of the transport unit. Fig. 4-445 Disconnect the 1 connector [2]. Fig. 4-446 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 164...
  • Page 299 [4] of the transport unit. Fig. 4-448 Remove the bypass separation roller [6], 3 springs [7], paper guide (lower) [8], and paper guide (upper) [9]. Fig. 4-449 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 165...
  • Page 300 Remove 4 screws and take off the ADU guide assembly [1]. Fig. 4-451 Remove 2 screws and take off the ADU upper cover [2]. Fig. 4-452 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 166...
  • Page 301 Remove 2 screws and take off the ADU motor assembly [3]. Disconnect the connector [4] and take off the ADU exit sensor (S15) [5]. Fig. 4-455 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 167...
  • Page 302 Remove 2 screws and take off the ADU motor (M12) [8]. Fig. 4-457 Remove the ADU entrance sensor (S14) [9]. Remove the ADU transport roller [10] and drive belt [11]. Fig. 4-458 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 168...
  • Page 303 • Grease might run out before the machine refreshment depending on frequency of use, apply an appropriate amount of grease as necessary. [16] Fig. 4-460 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 169...
  • Page 304 [1]. Fig. 4-461 Release the latches and take off the side cover interlock switch [2], and then disconnect 2 connectors [3]. Fig. 4-462 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 170...

  • Page 305: Reversing Automatic Document Feeder

    Turn the main power switch of the equipment off. Disconnect the power cable. Take off the connector cover. Fig. 4-463 Disconnect 1 connector. Fig. 4-464 Install the connector cover. Fig. 4-465 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 171...
  • Page 306 Remove 2 screws and take off 1 bracket. Fig. 4-466 Remove 2 screws and 1 washer. Fig. 4-467 Open the reversing automatic document feeder. Remove 2 screws. Fig. 4-468 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 172...
  • Page 307 Disconnect the power cable. Remove 1 screw and take off the cover. Fig. 4-470 Remove 1 screw and disconnect the ground cable. Disconnect 1 connector. Fig. 4-471 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 173...
  • Page 308 Remove 3 screws and take off 2 fixing brackets on the rear side. Fig. 4-472 Install the cover. Fig. 4-473 Pull out the drawer. Fig. 4-474 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 174...
  • Page 309 Fig. 4-475 (10) Install the drawer. Fig. 4-476 (11) Lift the equipment up and remove the paper feed pedestal. Fig. 4-477 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 175...
  • Page 310 [1] Damp heater harness [2] Signal harness Fig. 4-479 Remove 3 screws and take off 2 fixing brackets on the rear side. Fig. 4-480 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 176...
  • Page 311 Install the cover. Fig. 4-481 Pull out the drawer. Fig. 4-482 Pull out the large capacity feeder drawer. Fig. 4-483 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 177...
  • Page 312 (11) Remove 4 screws and take off 2 fixing brackets on the front side. Fig. 4-485 (12) Install the large capacity feeder drawer. Fig. 4-486 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 178...

  • Page 313: Paper Feed Unit

    Press the [Power] button on the control panel to shut it down. Turn the main power switch of the equipment off. Disconnect the power cable. Pull out the drawer. Fig. 4-489 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 179...
  • Page 314 Remove 1 screw and take off the damp heater connector cover. Fig. 4-490 Disconnect the damp heater connector. Fig. 4-491 Install the damp heater connector cover. Fig. 4-492 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 180...
  • Page 315 Remove 1 screw and take off the PFC cover. Fig. 4-493 Remove 1 screw and disconnect the ground cable. Disconnect 1 connector. Fig. 4-494 (10) Install the PFC cover. Fig. 4-495 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 181...
  • Page 316 (12) Remove 3 screws and take off 2 fixing brackets on the front side. Fig. 4-497 (13) Lift the equipment up and remove the paper feed unit. Fig. 4-498 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 182...
  • Page 317 Fig. 4-499 Disconnect 1 connector. Fig. 4-500 Remove 1 screw and take off the front cover of the bridge kit. Fig. 4-501 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 183...
  • Page 318 Fig. 4-503 Lift the bridge kit up to pull out the hook, and pull the bridge kit toward the front side to remove it. Fig. 4-504 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 184...

  • Page 319: Inner Finisher

    Turn the main power switch of the equipment off. Disconnect the power cable. Remove the connector cover. Fig. 4-505 Disconnect the connector. Fig. 4-506 Install the connector cover. Fig. 4-507 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 185...
  • Page 320 Fig. 4-508 Press the button to release the lock. Pull out the finisher. Fig. 4-509 Remove 1 screw and take off 1 bracket. Fig. 4-510 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 186...
  • Page 321 (10) Return the finisher to the installation position temporarily by sliding it. Fig. 4-511 (11) Remove 3 screws and take off the cover. Fig. 4-512 (12) Remove 1 screw. Fig. 4-513 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 187...

  • Page 322: Saddle Stitch Finisher

    Turn the main power switch of the equipment off. Disconnect the power cable. Remove the connector cover. Fig. 4-515 Disconnect the connector. Fig. 4-516 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 188...
  • Page 323 Install the connector cover. Fig. 4-517 Open the finisher cover and remove 1 fixing screw. Pull out the lever. Fig. 4-518 Remove the finisher. Fig. 4-519 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 189...
  • Page 324 Turn the main power switch of the equipment off. Disconnect the power cable. Take off the connector cover. Fig. 4-520 Disconnect 1 connector. Fig. 4-521 Install the connector cover. Fig. 4-522 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 190...
  • Page 325 Take off the finisher with the hole punch unit. Notes: Be careful not to fell the finisher when moving only the finisher unit. Fig. 4-525 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 191...

  • Page 326: Job Separator

    Remove the tray. Fig. 4-526 Open the side cover. Remove 1 screw and take off the connector cover. Fig. 4-527 Disconnect 2 connectors. Fig. 4-528 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 192...
  • Page 327 Fig. 4-529 Remove 1 screw. Lift up the job separator and release the hook. Take off the job separator toward the front. Fig. 4-530 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC DISASSEMBLY AND REPLACEMENT 4 - 193...
  • Page 328 © 2016-2019 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 194...

  • Page 329: Self-Diagnostic Mode

    Recovers the equipment from particular errors such as F800 or F900. * Only the modes which are available for this equipment are displayed on each menu. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 1...
  • Page 330 *1 FS menu: Select the mode and press [NEXT]. HS menu: Select the icon of the mode. *2 Press [CLASSIC] displayed at the upper right of the menu. *3 This is not used generally. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 2...
  • Page 331 [D] Changing/setting of the service password The [SETTINGS] screen is displayed by press [SETTINGS] on [FS Menu]. Press [Service Password] to change or reset the service password. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 3...
  • Page 332 [FS-05-1234-56] or [Performs FS-05-1234-56] is taken for explanation purposes. Start FS Menu by pressing the [ON/OFF] button while pushing the [FUNCTION CLEAR] and [START] buttons simultaneously. Fig.5-3 Select [05 ADJUSTMENT MODE] and press [NEXT]. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 4...
  • Page 333 [FAX]: In case of [FS-11], [FS-12] or [FS-13] is given in the explanations, select [FAX] in the [FS Menu] and then press [NEXT] to choose each mode. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 5...
  • Page 334 [C] When a particular setting condition is applied: The setting value is given at the end of the description by dividing with ":" (colons). Example: [FS-08-8911:3]: "3" is set for FS-08-8911. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 6...

  • Page 335: Operation Procedure

    Enter the user name and password if necessary. * Press [USER FUNCTIONS] on the HOME screen. Press the [Tool] icon on the upper left of the screen for at least 3 seconds. Fig.5-6 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 7...
  • Page 336 • In case the password is forgotten, ask the administrator to reset the service password. • Note that the user data are deleted at that time. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 8...

  • Page 337: Test Mode

    The status of each input signal can be checked by operating the [F1], [F2], [F3] and the digital keys. Fig.5-8 Operation procedure: Refer to SELF-DIAGNOSIS CODE. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 9...

  • Page 338: Test Print Mode

    Various settings can be set. Operation procedure: Refer to SELF-DIAGNOSIS CODE. 20 PM SUPPORT MODE  P. 7-6 "7.4 PM Support Mode" <Operation procedure> [FS] (Operation started) [20] Exit e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 10...
  • Page 339 • The buttons on the control panel keep blinking while data are being stored in the USB device. Do not disconnect the USB device while data are being stored. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE...

  • Page 340: List Printing

    Job log/Message log FAX Function mode (13) data list Output all CSV files 300 * *: (05) adjustment value difference and (08) setting value difference are not output. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 12...
  • Page 341 CODE DATA CODE DATA 2000 3860-0 4830 5920 Fig.5-9 The selected adjustment codes and the current adjustment value for each code are output in a list. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 13...
  • Page 342 CODE DATA CODE DATA 2010 2880 3040 3070-3 Fig.5-10 The selected setting codes and the current setting value for each code are output in a list. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 14...
  • Page 343 105, 106, 107, 108, 109, 110, 111, 112, Fig.5-11 The selected setting codes and the current setting value for each code are output in a list. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 15...
  • Page 344 PM units. Use this list for confirming the PM units to be replaced at each PM. See the following page for PM:  P. 7-1 "7. PREVENTIVE MAINTENANCE (PM)" e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 16...
  • Page 345 Fig.5-13 Pixel counter data (toner cartridge reference) are output in a list. See the following page for the pixel counter:  P. 5-53 "5.20 Pixel Counter" © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 17...
  • Page 346 Fig.5-14 Pixel counter data (service call reference) are output in a list. See the following page for the pixel counter:  P. 5-53 "5.20 Pixel Counter" e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 18...
  • Page 347 000 000 0000_0000_0000_00_0000000000 Fig.5-15 The error history is output. See the following page for the parameters for each error:  P. 8-52 "8.2.4 Printer function error" © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 19...
  • Page 348 Printer counter data (full color) when firmware was updated LIST List print counter data when firmware was updated Fax print counter data when firmware was updated STATUS Result of update e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 20...
  • Page 349 Whether the power was turned ON or OFF, or if it was turned ON or OFF with a remote reset function TOTAL Total counter data when the power was turned OFF and then back ON © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 21...
  • Page 350 Some of the characters in the fonts that are used to print the version list are not supported. As a result, the language names under LANGUAGE VERSION may not be printed correctly when printing the version list. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 22...
  • Page 351 4624 4624 4624 4624 4624 4624 4624 4624 4624 4624 Fig.5-19 The file of the engine firmware log is output (but it is not printed out). © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 23...
  • Page 352 FULL COLOR TWIN/MONO COLOR BLACK TOTAL SMALL LARGE TOTAL NETWORK FULL COLOR TWIN/MONO COLOR BLACK TOTAL SMALL LARGE TOTAL Fig.5-20 The list of total counter is output. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 24...
  • Page 353 When FS-30-221 (222) is performed, the equipment returns to the ready state of the 30 LIST PRINT MODE and the error message "The file cannot be saved." appears on the panel. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC...
  • Page 354 Select [31 CHART OUTPUT MODE] in the FS Menu and press [NEXT]. Fig.5-22 Press the type of the chart to be output. Specify the output settings and press [PRINT]. Fig.5-23 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 26...
  • Page 355 Select [FAX] in the FS Menu and press [NEXT]. Select [11 FAX CLEAR MODE] and press [NEXT]. Fig.5-24 [SET UP FAX] and [CUSTOM INITIALZE] are displayed. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 27...
  • Page 356 [A] FAX Set-up The destination of the fax can be set. Press [SETUP FAX]. Select the destination and press [OK]. Fig.5-25 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 28...
  • Page 357 [CLEAR DATA]: Initializes the image data area (HDD, SRAM) so that there are no data stored. [SYSTEM SETUP]: Initializes the system setting area (NVRAM) so that its value is reset to the default setting. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE...
  • Page 358 Operation procedure: Refer to SELF-DIAGNOSIS CODE. 5.11.4 19 RAM EDIT MODE This is a mode for the special adjustments and settings. (This is not used generally.) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 30...
  • Page 359 Insert a USB storage device into the equipment and press [OK]. Backing up or restoring of the data starts. Tips For details, refer to the "HDD Data Back-up/Restore Instruction Manual" (separate document). © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 31...

  • Page 360: License Management

    Checking of the LCD display ・ Checking of the digital keys [HOME] [Back] [Next] ・ Checking of the LCD touch sensor ・ Checking of the USB storage device connection Fig.5-30 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 32...
  • Page 361 The [START] LED is turned OFF. The text is displayed only while the key is being pressed. Each LED is turned OFF only while the key is being pressed. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE...
  • Page 362 It is not possible to return to the HS Menu from [01 Control Panel Check]. Return to the LCD back light blinking and brightness screen to shut down the equipment by pressing the [POWER] button for a few seconds. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 34...
  • Page 363 Performing formatting, backup data restoring and firmware upgrading in series 5.16.2 Operation procedure Perform [HS-73] by pressing [73 Firmware Assist]. The following screen is displayed. Fig.5-31 Press the icon to operate. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 35...
  • Page 364 When the SRAM or the SYS board is replaced or initialized, the encryption key and license are erased. Therefore, they need to be backed up or restored with this function. Fig.5-32 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 36...
  • Page 365 "00-FF-Random" three times repeatedly -Verify HIGH This is the most secure overwriting method. It takes the longest time to erase data. "00-FF-Random" five times repeatedly -Verify © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 37...
  • Page 366 • Data Overwrite Enabler (GP-1070) installation or settings change • Security level change HS-75  [Initialize HDD] • HS-59  [Restore SRAM Data from USB] • e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 38...
  • Page 367 In such a case, install the USB storage device with the firmware standard package stored in the equipment and press [OK]. Firmware upgrading will start. • After upgrading is completed, reboot the equipment. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 39...
  • Page 368 When "Normal HDD" is displayed, items 1 and 2 are not selectable. If you select any of 1 and 2 and press the [START] button, the error message “Operation Failed. Press SoftPower Key to Switch Off.” appears. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 40...
  • Page 369 If the equipment is started in the normal mode with this condition, an HDD mounting error occurs. • After this has been performed, formatting of the HDD and reinstallation of applications are necessary. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 41...
  • Page 370 If the equipment is started in the normal mode with this condition, an HDD mounting error occurs. • After this has been performed, formatting of the HDD and reinstallation of applications are necessary. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 42...
  • Page 371 Displays the usage rate of HDD. HDD Utility Initializes log files. 5.18.2 Operation procedure Perform [HS-75] by pressing [75 File System Recovery]. The following screen appears. Fig.5-37 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 43...
  • Page 372 More than one partition can be selected. (A check mark is displayed at the selected item.) * If damage is discovered, recover or initialize the file system (HDD). e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 44...
  • Page 373 Tips More than one partition can be selected. (A check mark is displayed at the selected item.) * If an error occurs during recovery, initialize the file system (HDD). © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE...
  • Page 374 If initialization is carried out by selecting [ALL], the log database is also initialized. Back up the data before initializing if necessary. • If [ALL] is selected, do not perform SRAM data formatting (Clear SRAM) before the normal start-up. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 46...
  • Page 375 JobHistory DB: Initializes the job history database. AppLicense DB: Initializes the application license database. ULM DB: Initializes the application license management database. Tips Once the databases are selected, they are initialized. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 47...
  • Page 376 Notes: The values of NAV and Worst should be treated as a rough reference since their basis may differ depending on the specification of HDD manufacturers. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 48...
  • Page 377 HDD, the use of this mode is not necessary. In case the performance level of the equipment is lowered (e.g.: the response of the control panel becomes extremely slow), make use of this mode. This phenomenon may be resolved. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE...
  • Page 378 [Turn Line Mode ON] or [Turn Line Mode OFF] starts once each icon is pressed. • When [Reset Date and Time], [SRAM Re-Initialize] or [Clear SRAM] is pressed, the confirmation screen appears. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 50...
  • Page 379 • When the SRAM is initialized with wrong destination at the replacement of the SRAM Refer to  P. 9-25 "9.2.5 Precautions and procedure when replacing the SRAM". © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 51...
  • Page 380 Refer to  P. 9-25 "9.2.5 Precautions and procedure when replacing the SRAM". Notes: When this operation has been done, do not perform HDD partition creation (Format HDD) before the normal start-up. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 52...
  • Page 381 In addition to the above, there are other factors that may influence toner consumption. These include variations between individual products, life of consumable, bias voltages, Drum surface potential, etc. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE...
  • Page 382 This is a system that accumulates data between clearing the counter of the service technician reference by service technician and subsequently clearing the same counter. Clearing of the counter of the service technician reference is performed in the FS-08-6502. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 54...
  • Page 383 The average value of all pixel count data after each reference data is cleared is calculated and displayed. Latest pixel count (%) The value is displayed for printing just before the pixel counter is confirmed. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 55...
  • Page 384 FS-08-6502: All information related to the service technician reference pixel count is cleared. FS-08-6503: All information related to the toner cartridge reference pixel count is cleared. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 56...
  • Page 385 The following screen is displayed when the buttons, [COUNTER] and [PIXEL COUNTER] are pressed in this order after “Displayed” is selected with the code above and the power is, as usual, turned ON. (The displayed buttons are depending on the FS-08-6505.) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE...
  • Page 386 [TONER CARTRIDGE]: Information screen of toner cartridge reference is displayed. [SERVICE (COLOR)]: Information screen of service technician reference (full color) is displayed. [SERVICE (BLACK)]: Information screen of service technician reference (black) is displayed. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 58...
  • Page 387 The following screen is displayed when pressing [TONER CARTRIDGE]. Fig.5-50 Information screen of toner cartridge reference The following screen is displayed when pressing [SERVICE (COLOR)]. Fig.5-51 Information screen of service technician reference (full color) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 59...
  • Page 388 Print Count[LT/A4] 10 20080208 Average Pixel Count[%] 6.15 3.86 23.25 5.74 11 20080208 Latest Pixel Count[%] 7.32 2.19 6.25 2.19 Fig.5-53 Data list of toner cartridge reference e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 60...
  • Page 389 16 20080208 K Average Pixel Count[%] 7.36 4.06 23.25 6.45 17 20080208 K Latest Pixel Count[%] 7.32 2.19 6.25 2.19 Fig.5-54 Data list of service technician reference © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 61...
  • Page 390 6640 6641 6642 6643 6725 Print count 6566 function (page) Average pixel count 6635 Latest pixel count 6644 Total Average pixel count 6631 6632 6633 6634 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 62...
  • Page 391 The toner cartridge reference cleared date is displayed. The date (FS-08-6503 was performed) is stored. FS-08-6511: Toner cartridge Y FS-08-6512: Toner cartridge M FS-08-6513: Toner cartridge C FS-08-6514: Toner cartridge K © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 63...

  • Page 392: Applicable Codes

    No other automatic execution script has to be located in the same layer in which a setting file is stored. [ 2 ] Example <Policy> <Data> <Category-05/> <Category-08> <Code> <MainCode>8724</MainCode> <Value>1</Value> </Code> <Code> <MainCode>9240</MainCode> <Value>2</Value> </Code> <Code> e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 64...

  • Page 393: Result Files

    File format: xml format [ 2 ] Example <Policy> <Data> <Category-05/> <Category-08> <Code> <MainCode>8724</MainCode> <RESULT>SUCCESS</RESULT> </Code> <Code> <MainCode>9240</MainCode> <RESULT>FAILED</RESULT> </Code> <Code> <MainCode>9264</MainCode> <SubCode>1</SubCode> <RESULT>UNSPECIFIED</RESULT> </Code> </Category-08> © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SELF-DIAGNOSTIC MODE 5 - 65...
  • Page 394 6. Setting for all codes included in the setting file are completed, the BASIC screen of the 08 mode appears. 7. Remove the USB storage device. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 66...

  • Page 395: Setting / Adjustment

    *4: Use the test print in FS-05-4-[TEST PRINT]. *5: For 600 dpi. Use the test print in FS-05-70-[TEST PRINT]. *6: For 1200 dpi. Use the test print in FS-05-230-[TEST PRINT]. Fig.6-1 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 1...
  • Page 396 (bit value)” corresponding to the value for initial developer material is displayed in (C), the adjustment is completed. • When the adjustment is completed, [OK] is displayed on the screen. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 2...
  • Page 397 1. Replace the waste toner box with a new one and close the front cover. 2. Key in [4833] (Recovery from toner empty/waste toner full). 3. Check that “WAIT” is displayed. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT...
  • Page 398 2. Key in [4833] (Recovery from toner empty/waste toner full). 3. Check that “WAIT” is displayed. <Other abnormalities> Take the appropriate action described in Troubleshooting.  P. 8-1 "8. ERROR CODE AND TROUBLESHOOTING" e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 4...
  • Page 399 2. Key in [4833] (Recovery from toner empty/waste toner full). 3. Check that “WAIT” is displayed. <Other abnormalities> Take the appropriate action described in Troubleshooting.  P. 8-1 "8. ERROR CODE AND TROUBLESHOOTING" © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 5...

  • Page 400: Image Dimensional Adjustment

    Reproduction ratio adjustment of the primary scanning 7000 dimensional direction (PPC) adjustment Reproduction ratio adjustment of the primary scanning 7001 in the copy/ direction (PRT/FAX) printer/fax function e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 6...
  • Page 401 1 and repeat the adjustment 100% FS Menu procedure. COPYING NORMAL MODE Power OFF/ON : Exit the Adjustment Mode. Fig.6-6 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 7...

  • Page 402: Paper Alignment At The Registration Roller

    Paper alignment at the registration roller can be adjusted in the following procedure by performing the code FS-05-4579. Select the drawer. Fig.6-7 Select the paper size. Fig.6-8 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 8...
  • Page 403 Select the media type. Fig.6-9 Key in the adjustment value. Fig.6-10 Press [OK] to finish the adjustment. * Press the [FUNCTION CLEAR] to return to the previous menu. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 9...
  • Page 404 (28 lb. Bond to 60 lb. Cover (90 lb. Index)) Thick2: 164 to 209 g/m (61 lb. Cover to 77.3 lb. Cover (115.7 lb. Index)) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 10...
  • Page 405 (Transfer belt paper-clinging jam), or E013 (The paper jam occurred between the registration pass sensor and the paper clinging detection sensor) may occur. Pay attention to the above and select the appropriate value. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT...
  • Page 406  P. 6-16 "[D] Primary scanning data writing start position at duplexing" 52 ± 0.5mm  P. 6-17 "[E] Secondary scanning data writing start position at duplexing" e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 12...
  • Page 407  P. 6-16 "[D] Primary scanning data writing start position at duplexing" 05-316 4.2 ± 0.5mm  P. 6-17 "[E] Secondary scanning data writing start position at duplexing" © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 13...
  • Page 408 4. Perform the color registration (4719) after the adjustment. Notes: Make sure the first line of the grid pattern (05-98) is printed out since the line is occasionally vanished. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 14...
  • Page 409  [TEST PRINT]  (A chart is printed out.) * The larger the adjustment value is, the longer the distance C becomes (approx. 0.10 mm/ step). © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 15...
  • Page 410  (Key in a value (acceptable values: 0 to 255))  [OK] (Stored in the memory) “100% A” is displayed Key in the chart number e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 16...
  • Page 411 FS-05-4402 (2nd drawer, A3/LD) 4.2±0.5 mm (0.1 mm/step) FS-05-4058 (1st drawer, A4/LT) FS-05-4059 (2nd drawer, A3/LD) FS-05-4060 (3rd drawer, A4/LT) FS-05-4560 (4th drawer, A4/LT) FS-05-4061 (Bypass feed, A4/LT) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 17...
  • Page 412 Press [TEST COPY]  [START] button to make a copy of any image on a sheet of A3/LD paper. Key in [3033] and press the [START] button to move the carriage to the adjustment position. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 18...
  • Page 413  (Key in a value (acceptable values: 0 to 255))  [OK] (Stored in the memory) * The larger the adjustment value is, the longer the distance B becomes (approx. 0.04 mm/ step). © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 19...
  • Page 414  (Key in a value (acceptable values: 90 to 166))  [OK] (Stored in the memory) * The larger the adjustment value is, the longer the distance D becomes (approx. 0.08 mm/ step). e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 20...
  • Page 415 “in the plus direction” in order to prevent paper jamming. Range of top margin adjustment (e.g.) Function Black Color Copy 4.2 - 7.0 mm 5.0 - 7.0 mm © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 21...
  • Page 416  (“100% A” is displayed.) * The larger the adjustment value is, the wider the blank area at the right side becomes (approx. 0.04 mm/step). Feeding direction Fig.6-18 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 22...
  • Page 417  (“100% A” is displayed.) * The larger the adjustment value is, the wider the blank area at the trailing edge becomes (approx. 0.04 mm/step). Feeding direction Fig.6-19 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 23...
  • Page 418 FS-05  (Chart TCC-1/TCC-2)  [TEST COPY]  [START] (A3/LD, 100%, Full color and Text/ Photo) B: FS-05-3030  5±0.5 mm (0.04 mm/step) C: FS-05-3032  150±0.5 mm (0.03 mm/step) D: FS-05-3031  10±0.5 mm (0.08 mm/step) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 24...
  • Page 419 : For checking reproduction of text [13] Thin lines : For checking reproduction of the thin lines (line width: 100µm) [14] Note area : For recording the date, conditions, etc. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 25...
  • Page 420 Make a test copy and check the image copied. To check the printed image, turn off the power and then back on, and then print the image. If the image is not in the desired reproduction ratio, repeat steps (2) to (4). e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 26...
  • Page 421 Place the patch chart for adjustment printed in step (2) face down on the original glass. Place the chart aligning its side with 2 black squares against the original scale. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT...
  • Page 422 To select the paper type for the automatic gamma adjustment in user calibration, change the code below to "1". (copy/print) Code Remarks FS-08-9059 0: No paper selecting buttons displayed 1: Paper selecting buttons displayed. (For both Copy and Printer) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 28...

  • Page 423: Density Adjustment

    If the desired image quality has not been attained, repeat step (2) to (5). Notes: To check an image of [User Custom] and [Red Seal], use the one copied in the normal startup. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT...

  • Page 424: Gamma Balance Adjustment

    The procedure is the same as that of  P. 6-31 "6.2.4 Color balance adjustment". Notes: To check an image of [User Custom] and [Red Seal], use the one copied in the normal startup. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 30...
  • Page 425 Select the density area to be adjusted with digital keys (0, 1 or 2), and press the [START] button. 0: Low density 1: Medium density 2: High density Key in an adjustment value. (To correct the value once keyed in, press [CLEAR].) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 31...
  • Page 426 No. TCC-1/TCC-2 chart can be used as a guide for the range of the density area influenced by the change of the adjustment value (low density, medium density, high density). Low density Medium density High density Fig.6-22 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 32...
  • Page 427 Make a test copy and compare the image obtained with the current settings; if necessary and make adjustment. <Procedure> The procedure is the same as that of  P. 6-29 "6.2.2 Density adjustment". © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 33...
  • Page 428 The procedure is the same as that of  P. 6-29 "6.2.2 Density adjustment". Notes: To check an image of [User Custom], use the one copied in the normal startup. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 34...

  • Page 429: Setting Range Correction

    The procedure is the same as that of  P. 6-29 "6.2.2 Density adjustment". Notes: To check an image of [User Custom], use the one copied in the normal startup. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT...
  • Page 430 Turn the power OFF and back ON in the normal mode. Then make a copy in the one touch adjustment “MARKER” mode. If the desired image quality has not been attained, repeat step (1) to (6). e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 36...
  • Page 431 The setting value must increase as the emission level number (0 to 4) becomes higher. Do not increase this order when setting the values. • Usually, emission level 4 / 4 is most effective in the black mode. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 37...
  • Page 432 Be sure that this adjustment is made after performing  P. 6-27 "6.2.1 Automatic gamma adjustment". <Procedure> The procedure is the same as that of  P. 6-29 "6.2.2 Density adjustment". e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 38...
  • Page 433 (in the Photo or Printed image mode base): 3 Make a test copy and compare the image obtained with the current settings; if necessary, make adjustment. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 39...
  • Page 434 The larger the value is, the darker the background density becomes. Acceptable values: 0 to 255 Black 7025 (Default: 128) <Procedure> The procedure is the same as that of  P. 6-29 "6.2.2 Density adjustment". e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 40...
  • Page 435 For resetting the value, repeat step (2) to (5). Turn ON the power of the equipment and make a copy. If the desired image quality has not been attained, repeat step (1) to (7). © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT...
  • Page 436 Be aware that if too small a value is set, a faint image occurs. <Procedure> The procedure is the same as that of  P. 6-29 "6.2.2 Density adjustment". e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 42...
  • Page 437 Press [OK] to store the value.  The equipment goes back to the ready state. Start up the equipment in the normal mode and make a copy. If the desired image quality has not been attained, repeat step (2) to (5). © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT...

  • Page 438: Hue Adjustment

    7667-5 Printed image Magenta The larger the value, the darker the red becomes. The smaller the value, the darker the blue becomes. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 44...
  • Page 439 7671-1 Red seal color Yellow The larger the value, the darker the green becomes. The smaller the value, the darker the red becomes. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 45...
  • Page 440 If the desired image quality has not been attained, repeat step (2) to (6). Notes: To check an image of [User Custom] and [Red Seal], use the one copied in the normal startup. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 46...

  • Page 441: Saturation Adjustment

    Red seal color Blue 7681-5 Red seal color Magenta Notes: Be sure that this adjustment is made after performing  P. 6-27 "6.2.1 Automatic gamma adjustment". © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 47...
  • Page 442 The procedure is the same as that of  P. 6-29 "6.2.2 Density adjustment". Notes: To check an image of [User Custom], use the one copied in the normal startup. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 48...
  • Page 443 Screen switchover (for color: FS-08-8110, for black: FS-08-7310) Notes: Be sure to perform this adjustment after performing  P. 6-4 "6.1.3 Performing Image Quality Control". © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 49...
  • Page 444 Special paper 1 8005-8 Special paper 2 8009 All paper types * If the code FS-05-8009 is performed, the adjustment will be applied to all paper types. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 50...
  • Page 445 To select the paper type for the automatic gamma adjustment in user calibration, change the code below to "1". (copy/print) Code Remarks FS-08-9059 0: No paper selecting buttons displayed 1: Paper selecting buttons displayed. (For both Copy and Printer) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 51...
  • Page 446 Press [OK] to store the value in memory.  The equipment goes back to the ready state. For resetting the value, repeat step (2) to (5). Let the equipment restart and perform the printing job. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 52...
  • Page 447 (low density, medium density, high density) influenced by the change of the adjustment value. density Medium density High density Fig.6-23 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 53...

  • Page 448: Color Balance Adjustment

    8272-2 Magenta 8269-0 8273-0 (1200dpi 8269-1 8273-1 8269-2 8273-2 Cyan 8270-0 8274-0 (1200dpi 8270-1 8274-1 8270-2 8274-2 Black 8271-0 8275-0 (1200dpi 8271-1 8275-1 8271-2 8275-2 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 54...
  • Page 449 (low density, medium density, and high density (Refer to  P. 6-53 "Fig.6-23 "). © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC...
  • Page 450 Acceptable values: 0 to 255 monochrome (Default: 176) <Procedure> The procedure is the same as that of  P. 6-52 "6.3.2 Gamma balance adjustment (Black Mode)". e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 56...
  • Page 451 Acceptable values: 0 to 1 (Default: 1) <Procedure> The procedure is the same as that of  P. 6-52 "6.3.2 Gamma balance adjustment (Black Mode)". © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 57...
  • Page 452 Acceptable values: 1 to 255 <Procedure> The procedure is the same as that of  P. 6-52 "6.3.2 Gamma balance adjustment (Black Mode)". e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 58...
  • Page 453 Acceptable values: 0 to 255 (Default: 128) <Procedure> The procedure is the same as that of  P. 6-52 "6.3.2 Gamma balance adjustment (Black Mode)". © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 59...

  • Page 454: Sharpness Adjustment

    The procedure is the same as that of  P. 6-52 "6.3.2 Gamma balance adjustment (Black Mode)". Notes: To check an image of [Red Seal], use the one copied in the normal startup. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 60...

  • Page 455: Background Adjustment

    1: Reproduced with black only Acceptable values: 0 to 1 (Default: 0) <Procedure> The procedure is the same as that of  P. 6-56 "6.3.4 Fine line/text density adjustment". © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 61...
  • Page 456 Usually, emission level 4/4 is most effective in the black mode. • It is not applied to the images printed in the black mode by the printer driver. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 62...
  • Page 457 The line density adjustment codes with black (8242-0, 8243-0 and 8243-1) are in common for both the color and black modes. <Procedure> The procedure is the same as that of  P. 6-52 "6.3.2 Gamma balance adjustment (Black Mode)". © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 63...
  • Page 458 Acceptable values: 0 to 1 (Default: 0) <Procedure> The procedure is the same as that of  P. 6-56 "6.3.4 Fine line/text density adjustment". e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 64...
  • Page 459 7327 Acceptable values: 0 to 9 (Default: 5) <Procedure> The procedure is the same as that of  P. 6-56 "6.3.4 Fine line/text density adjustment". © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 65...

  • Page 460: Image Quality Adjustment (Scanning Function)

    Press [OK] to store the value in a memory.  The equipment goes back to the ready state. Turn the power ON again. Scan an original and check the images. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 66...
  • Page 461  The equipment goes back to the ready state. Let the equipment restart and perform the scanning. If the desired image quality has not been attained, repeat step (1) to (5). © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT...
  • Page 462 Acceptable values: 0 to 255 (Default: 70) <Procedure>: The procedure is the same as that of  P. 6-67 "6.4.3 Density adjustment". e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 68...

  • Page 463: Contrast Adjustment

     The equipment goes back to the ready state. Turn the power ON again. Scan an original and check the images. If the desired image has not been attained, repeat step (1) to (5). © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT...
  • Page 464 Press [OK] to store the value in memory.  The equipment goes back to the ready state. Let the equipment restart and perform the scanning job. If the desired image has not been attained, repeat step (1) to (5). e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 70...

  • Page 465: Adjustment Of Saturation

    The larger the value is, the darker the background density becomes. Acceptable values: 0 to 255 Black 7025 (Default: 128) <Procedure> The procedure is the same as that of  P. 6-67 "6.4.3 Density adjustment". © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 71...
  • Page 466 The setting value "1" is equal to 1 dot with 600 dpi. (The value "24" is equal to approx. 1 mm.) <Procedure> The procedure is the same as that of  P. 6-67 "6.4.3 Density adjustment". e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 72...
  • Page 467 Acceptable values: 0 to 255 (Default: 128) 8304-2 Low quality <Procedure> The procedure is the same as that of  P. 6-67 "6.4.3 Density adjustment". © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 73...
  • Page 468 If too small a value is set, the text may not be printed clearly. <Procedure> The procedure is the same as that of  P. 6-67 "6.4.3 Density adjustment". e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 74...
  • Page 469 Press [OK] to store the value.  The equipment goes back to the ready state. Turn the power OFF. <Confirmation> If possible, perform a Fax transmission and check the adjusted density with the image on the recipient's side. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 75...
  • Page 470 The larger the value is, the darker the background density becomes. Acceptable values: 0 to 255 (Default: 128) <Procedure> The procedure is the same as that of  P. 6-29 "6.2.2 Density adjustment". e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 76...
  • Page 471 [2]. Notes: Confirm that they are aligned properly through the windows [3] and [4] of the exit side frame [2]. Fig.6-25 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 77...
  • Page 472 The scan motor [6] is pulled by the belt tension jig [1]. When it is stopped, tighten the screws in order of [4] and [5]. Remove the belt tension jig[1]. Fig.6-26 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 78...
  • Page 473  P. 6-14 "[A] Primary scanning data writing start position"  P. 6-15 "[C] Secondary scanning data writing start position"  P. 6-16 "[D] Primary scanning data writing start position at duplexing" © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT...

  • Page 474: Paper Feeding System

    Move the side guide[1]. Loosen 2 screws. Fig.6-27 Fig.6-28 Move the side guide adjustment piece[1] to the front and tighten the screws (by 0.5 mm). Fig.6-29 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 80...
  • Page 475 (but the roller life may become shorter). Notes: The recommended moving distance of the holder [1] is within 1 or 2 scale marks. Fig.6-31 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 81...
  • Page 476 Also do not perform the setting change when the high-voltage power supply is replaced. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 82...
  • Page 477 Insert the gauge "0.60" of the doctor-sleeve gap jig between the developer sleeve and the doctor blade to adjust the gap, and tighten the screws. Fig.6-33 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 83...
  • Page 478 "0.65" cannot be inserted into the gap. Fig.6-35 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 84...

  • Page 479: Fuser Unit / Paper Exit Section

    Take off the front side cover, rear side cover, and heat roller cover.  P. 4-143 "4.9.2 Front side cover"  P. 4-143 "4.9.3 Rear side cover"  P. 4-143 "4.9.4 Fuser roller cover" © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 85...
  • Page 480 Notes: • The jig should be inserted under its own weight. Fig.6-38 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 86...
  • Page 481 [1] and the fuser roller in the same manner. Adjust it if needed. Fig.6-40 Perform non-contact thermistor correction.  P. 6-88 "6.12.2 Correction of Performing non-contact thermistor" © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 87...
  • Page 482 When an error occurs Refer to the C4F0 and C4F1.  P. 8-192 " [C4F0] Center thermistor error correction"  P. 8-192 " [C4F1] Side thermistor error correction" e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 88...
  • Page 483  P. 4-144 "4.9.6 Fuser roller separation finger" Remove 1 screws and take off the bracket [2]. Fig.6-41 Fig.6-42 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 89...
  • Page 484 Fig.6-44 Check the gap between the center thermostat [1] and the fuser roller as in the same manner. Adjust it if needed. Fig.6-45 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 90...
  • Page 485 RADF). Fig.6-46 Remove the platen sheet. Fig.6-47 Close the RADF and check if the positioning pins fit the holes on the RADF. Fig.6-48 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 91...
  • Page 486 Remove the right-hand hinge screw at the rear side. Fig.6-49 Remove the bracket on the left-hand hinge. Fig.6-50 Loosen the left-hand hinge screw at the rear side. Fig.6-51 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 92...
  • Page 487 RADF is closed. Fig.6-53 Tighten the left-hand hinge screw at the rear side. Fig.6-54 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 93...
  • Page 488 Turn it counterclockwise: It moves toward the front side. Fig.6-55 Install the right-hand hinge screw at the rear side. Fig.6-56 Install the bracket on the left-hand hinge. Fig.6-57 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 94...
  • Page 489 Close the RADF gently and open it to check if the platen sheet is attached properly. Fig.6-59 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 95...

  • Page 490: Adjustment Of Radf Height

    “B” from the left hand side of the equipment. If the value is not within the tolerance, perform the adjustment according to the following procedure. [Tolerance of the gap] Rear side: 0 - 0.5 mm Front side: 0 mm Fig.6-60 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 96...
  • Page 491 Adjust the gap on the rear side by means of the screw on the hinge on the feed side of the RADF. Turn it clockwise ...... Lowered Turn it counterclockwise ... Heightened MR-3028 Fig.6-62 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 97...

  • Page 492: Adjustment Of Skew

    [Sort] and [2  2 Duplex] and then press the [START] button. Superimpose the chart on the copy and check the inclination of the copy image. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 98...
  • Page 493 “+”, and if “D”, shift it to “-”. Fig.6-65 Fig.6-66 Shift the aligning plate in the direction of “+”. Shift the aligning plate in the direction of “-”. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 99...
  • Page 494 “-”, and if “D”, shift it to “+”. Fig.6-68 Fig.6-69 Shift the aligning plate in the direction of “-”. Shift the aligning plate in the direction of “+”. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 100...

  • Page 495: Adjustment Of The Leading Edge Position

    Superimpose the chart on the copy and check the leading edge E of the chart and F of the copy. Fig.6-70 Chart (Original) Fig.6-71 Copy © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 101...
  • Page 496 If the leading edge (F) margin of the copy image is smaller than the (E) margin of the chart, enter a value larger than the current one. Notes: Changing one value shifts the copy image by 0.1 mm. Press [OK]. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 102...

  • Page 497: Adjustment Of Horizontal Position

    If the center line of the copy image is shifted to the rear side of the equipment, enter a value smaller than the current one. Notes: Changing one value shifts the copy image by 0.042 mm. Fig.6-73 Press [OK]. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 103...

  • Page 498: Adjustment Of Copy Ratio

    Notes: When the value increases by "1", the reproduction ratio of the secondary scanning direction when using the RADF increases by approx. 0.1%. Press [OK]. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 104...
  • Page 499 Remove 2 screws. Lift up the feeder upper guide [2] by sliding it to the right. Notes: Do not pull the harness too strong. Fig.6-76 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 105...
  • Page 500 1 scale. If the bracket is moved by 2 scales, deterioration of the pressure spring may occur. Tighten the screw [4]. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 106...
  • Page 501 The alignment plate moves to the center. Decreasing the value The alignment plate moves to the edge of paper. Increasing the value Decreasing the value Center position Center position Fig.6-79 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 107...
  • Page 502 The distance between the stapling position and the edge of the paper becomes shorter. Decreasing Center position Center position the value Increasing the value Fig.6-81 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 108...
  • Page 503 The distance between the stapling position and the edge of the paper becomes longer. Decreasing Center position Center position the value Increasing the value Fig.6-83 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 109...
  • Page 504 Increasing Center position Center position the value Decreasing the value Increasing Center position Center position the value Decreasing the value Fig.6-85 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 110...

  • Page 505: Punch Hole Position Adjustment

    The distance between the punch hole and the trailing edge of the paper becomes longer. Center position Center position Increasing Decreasing the value the value Decreasing Increasing the value the value Fig.6-86 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 111...

  • Page 506: Adjusting The Alignment Position

    Adjusting for A4 size paper: Turn ON pin 2 and 4. Adjusting for LT size paper: Turn ON pin 1, 2, and 4. [ 2 ] [ 1 ] Fig.6-87 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 112...
  • Page 507 B5 paper [4] beneath the adjustment sheet [1] on the vertical alignment roller [3]. • Confirm the gap between paper and the alignment plate [2] by moving the adjustment sheet [1] forward and backward. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 113...
  • Page 508 Turn OFF the power of the equipment. Turn OFF all bits of the SW1 on the Finisher control board. (10) Install the board access cover. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 114...
  • Page 509 Remarks: Although there are four setting types for the SW1 as shown above, perform only one of them since the adjustment values are used in common. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 115...
  • Page 510 +2.16 Turn OFF the power of the equipment. Turn OFF all bits of the SW1 on the Finisher control board. Install the board access cover. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 116...
  • Page 511 The adjustment value of LT will be applied to the operation with LD, LG, LT, LT-R, COMP, 13 LG, 8.5” Turn OFF the power of the equipment. Remove 2 screws and take off the board access cover [1]. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT...
  • Page 512 Then setting is performed at a value that is one smaller than the adjustment value. [ 2 ] [ 4 ] [ 1 ] [ 3 ] Fig.6-94 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 118...
  • Page 513 Turn OFF the power of the equipment. Turn OFF all bits of the SW1 on the Finisher control board. (10) Install the board access cover. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 119...

  • Page 514: Adjusting The Stapling Position

    Although there are four setting types for the SW1 as shown above, perform only one of them since the adjustment values are used in common. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 120...
  • Page 515 +2.16 Turn OFF the power of the equipment. Turn OFF all bits of the SW1 on the Finisher control board. Install the board access cover. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 121...
  • Page 516 When the staples are bent Staple Staple Do not include the width of the staples -0.5mm - +0.5mm -0.5mm - +0.5mm Folding line Folding line Fig.6-98 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 122...
  • Page 517 (the Folding position position of the stacker hooks) of the stacker upward.  P. 6-124 "[A] Adjustment with Stapling position self-diagnostic mode" Stacker hook Fig.6-102 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 123...

  • Page 518: Folding Position Adjustment

    1: -2.8mm 2: -2.4mm 3: -2.0mm 4: -1.8mm 5: -1.2mm 6: -0.8mm 7:-0.4mm 8: 0.0mm 9: +0.4mm 10: +0.8mm 11: +1.2mm 12: +1.6mm 13: +2.0mm 14: +2.4mm 15: +2.8mm e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 124...

  • Page 519: Saddle Stitch Skew Adjustment

    Open the cover, pull out the saddle stitch section, and then loosen the 2 screws. Fig.6-103 Rotate the adjustment screw slightly. Fig.6-104 Tighten the 2 screws, return the saddle stitch section, and then close the cover. Fig.6-105 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 125...
  • Page 520 Refer to the table below for the destination settings. DIP switch Destination Number of punch holes MJ-6011E (Europe/Japan/China) 2 holes MJ-6011N (North America) 2/3 holes MJ-6011F (France) 4 holes MJ-6011S (Sweden) 4 holes e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 126...
  • Page 521 Turn the power of the equipment ON. The finisher enters into the stopping position adjustment mode. LED1 on the finisher control panel blinks. The number of times it blinks indicates the current adjustment value. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC SETTING / ADJUSTMENT 6 - 127...
  • Page 522 Turn the power of the equipment OFF. Turn all the bits of SW1 (DIP-SW) on the finisher control PC board OFF. Install the board access cover of the Finisher. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 128...

  • Page 523: Preventive Maintenance (Pm)

    FS-08-6197: Current value of PM time counter [process unit (Y)] FS-08-5564: Current value of PM counter [process unit (M)] FS-08-5565: Current value of PM time counter [process unit (M)] © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM)
  • Page 524 FS-08-5584: Switching of output pages/driving counts at PM [developer material (C)] FS-08-5585: Switching of output pages/driving counts at PM [parts other than the PM parts of the process unit] e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 2...
  • Page 525 Always “0” maintenanc maintenanc maintenanc e required e required e required Maintenanc e required Y+M+C Y+M+C K+M+Y K+M+Y K+Y+C K+Y+C K+C+M K+C+M K+Y+M+C K+Y+M+C © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 3...
  • Page 526 When the current value of “DEVELOPMENT UNIT (M)” on the main screen or “MAGENTA DEVELOPER (M)” on the sub-screen in the 20 PM support mode is cleared, the counter is reset. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 4...

  • Page 527: General Descriptions For Pm Procedure

    Perform a preventive maintenance using the following checklist and illustrations. Plug in the equipment after the maintenance has been finished. Then turn ON the power and make some copies to confirm that the equipment is working properly. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM)

  • Page 528: Operational Flow

    * The screen goes back to the main screen when the counter clear is performed or the [CANCEL] button is pressed after moving from the main screen, while it goes back to the sub screen after moving from the sub screen. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 6...

  • Page 529: Operational Screen

    , including all sub unit (parts) counters belonging to that unit When the unit is not selected, all counters are cleared. Displaying of the main unit name © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 7...
  • Page 530 PM standard number. Displaying of the sub unit (parts) name Moving to the clear screen to clear the selected unit (parts) counters Back to the main screen e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 8...
  • Page 531 Present driving counts” are cleared and “Previous replacement date” is updated. When the [CANCEL] button is pressed, the counter is not cleared and the display returns to the main or sub screen. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM)
  • Page 532 SEP ROLLER (LCF) [Separation roller] 3rd CST. PICK UP ROLLER (3rd CST.) [PFP upper drawer] FEED ROLLER (3rd CST.) SEP ROLLER (3rd CST.) [Separation roller] e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 10...
  • Page 533 PFP lower drawer Reset the feeding retry counter (FS-08-6233) • Bypass unit Reset the feeding retry counter (FS-08-6234) • Reset the feeding retry counter (FS-08-6235) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 11...
  • Page 534 Check the drive counts of all parts at 20 PM support mode. Replace the part. Does it exceed the specified drive count? Check the part and equipment according to the “TROUBLESHOOTING”. Fig. 7-7 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 12...

  • Page 535: Preventive Maintenance Checklist

    Be careful not to put oil on the rollers, belts and belt pulleys when lubricating. • Parts list <P-I> represents the page item in “e-STUDIO2000AC/2500AC Service Parts List”. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM)
  • Page 536 22-11 (rubber) Paper guide 13-9 Drawer separation pad 43-7 holder * C1: Clean the inner diameter of the bushing when replacing the drawer feed roller. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 14...

  • Page 537: Bypass Feed Unit

    (x 1,000 Cleaning (x 1,000 n/Coating drive sheets) counts) Bypass feed roller 21-19 Bypass separation 21-7 roller Bypass tray 20-13 Bypass separation 21-9 roller holder © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 15...
  • Page 538 (x 1,000 Cleaning (x 1,000 n/Coating drive sheets) counts) Main charger case 35-12 Needle electrode 35-8 Contact point of 35-2, terminals 35-4 Main charger grid 35-6 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 16...
  • Page 539 When cleaning the main charger, do so with the duct seal joint sections (at both the main charger and the equipment sides) at the front. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM)
  • Page 540 Drum 34-28 Drum cleaning blade 34-35 Side seal 34-6 / 34-7 Recovery blade 34-9 LED gap spacer 34-10 Drum TBU drive unit *: Drive counts e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 18...
  • Page 541 Regarding the recovery and disposal of used drums, we recommend following the relevant local regulations or rules. * G3: Drum cleaning blade • Handling precautions © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 19...
  • Page 542 If the edge of recovery blade is damaged, replace the blade regardless of the number of output pages. Notes: Never use water or alcohol for cleaning the transfer belt recovery blade. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 20...
  • Page 543 Side seal (front, rear) 33-6, 33-7 Oil seal (Rear side) 33-25 Oil seal (Front side) 33-25 Auto-toner sensor 33-4 Developer unit upper 32-9 cover *: Drive counts © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 21...
  • Page 544 Side seal (front, rear) 33-6, 33-7 Oil seal (Rear side) 33-25 Oil seal (Front side) 33-25 Auto-toner sensor 33-4 Developer unit upper 32-9 cover *: Drive counts e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 22...
  • Page 545 (3) Insert the cleaning jig all the way in the developer unit at a position approx. 30 mm away from the white streak. 30mm Fig. 7-15 (4) Slide the cleaning jig to where the white streak appears. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 23...
  • Page 546  P. 6-4 "6.1.3 Performing Image Quality Control" * H8: Auto-toner sensor Clean the surface of the auto-toner sensor with a cotton swab or soft cloth with sufficient alcohol filled in. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 24...
  • Page 547 * J4: TBU drive roller Clean up the toner adhering to the roller with alcohol. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM)
  • Page 548 Do not place the blade near a heat source. • Cleaning procedure Clean the blade edge with a cloth moistened with water and squeezed lightly. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 26...
  • Page 549 Fig. 7-19 * K2: Actuator If toner adheres to the actuator (paper contact section), clean it with a soft pad, cloth or electric vacuum cleaner. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 27...
  • Page 550 * L3: 2nd transfer roller paper guide If toner adheres to the ribs of the 2nd transfer roller paper guide, clean it with a soft pad, cloth or electric vacuum cleaner. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 28...

  • Page 551: Fuser Unit

    Clean the thermistor with alcohol if the toner or dirt is sticking to it when the fuser belt is replaced. Do not deform or damage the thermistor during the cleaning. Replace the thermistor with a new one if it is damaged or deformed regardless of degree. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM)
  • Page 552 Exit/reverse roller 4-25 Platen sheet B or A 1-25 Registration roller front 1-25 sheet * Registration roller front sheet: Attached on the feeder lower guide. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 30...
  • Page 553 Transport roller 2-35 2-40 (tooth face) Idling roller (upper/ lower) Clean the inner diameter of the idle roller and the shaft. Paper guide 4-11 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 31...
  • Page 554 (x 1,000 Items to check Cleaning list (x 1,000 Coating check drive <P-I> sheets) counts) Pick-up roller Feed roller Separation roller Drive gear (tooth face) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 32...
  • Page 555 (x 1,000 Coating check drive <P-I> sheets) counts) Pick-up roller 5-26 Feed roller 5-26 Separation roller 5-30 Guide Transport roller 4-23 Paper feed roller 4-11 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 33...
  • Page 556 JSP feed sensor 1-16 * 1: Idling roller Apply each one-rice-grain amount of the white grease (Molykote EM-30L) at the point A (2 points) in Figure 7-36 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 34...
  • Page 557 As needed Applying EM-50L drive unit grease Wipe with a dry cloth or alco- Paper detection sensor Minimum maintenance interval set Cleaning for the equipment © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 35...
  • Page 558 Transport sensor (S2) Stack transport roller-1 Stack transport roller-2 Buffer roller Exit roller Entrance roller Transport roller Paddle 1,000 Front assist guide cam/Rear assist guide e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 36...
  • Page 559 [ 3 ] Fig. 7-28 *d. Buffer tray shaft Apply an adequate amount of white grease (Molykote EM-30L) to the entire buffer tray shaft [1]. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 37...
  • Page 560 *g. Stapler carrier shaft Apply an adequate amount of white grease (Molykote EM-30L) to the entire stapler carrier shaft [1]. [ 1 ] Fig. 7-30 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 38...
  • Page 561 Apply an adequate amount of white grease (Molykote HP-300) to the gear teeth of the movable tray drive gear [1]. [ 1 ] Fig. 7-32 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 39...
  • Page 562 * The brush with which the coating agent (SANKOL CFD-409M) was applied must be exclusive for coating. Do not use it to clean other areas. Fig. 7-34 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 40...
  • Page 563 *3: Page-Item (P-I) is described in the column of the Parts list. *4: This unit may require replacement once or more over the period of machine warranty because of deterioration or damage. Replace them as needed. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM)
  • Page 564 25ppm: 25ppm: 675,000 210,000 drive sheets counts Original glass B or A 25-2 ADF original glass 25-3 Mirror-1 Mirror-2 Mirror-3 Reflector Lens 10-9 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 42...
  • Page 565 30-21 Cleaning unit facing 26-11 roller bushing Belt clinging roller 27-1 bushing before 2nd transfer Image position aligning 14-6 sensor (Rear)/Image quality sensor Actuator 14-9 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 43...
  • Page 566 39-24 Exit roller (rubber) 40-17 Idling roller (plastic: 40-5 lower side of the exit roller) Paper exit unit lib (guide rib) Exit unit drive section e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 44...
  • Page 567 When cleaning the original glass with alcohol, do so only for the stained areas because fog may appear. LED unit Fig. 7-36 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 45...
  • Page 568 * G7: Drum TBU drive unit Refer to chapter  P. 4-130 "4.7.14 Drum TBU drive unit" * G8: Ozone filter Refer to chapter  P. 4-106 "4.6.31 Ozone filter" e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 46...
  • Page 569 Do not place the blade near a heat source. • Cleaning procedure Clean the blade edge with a cloth moistened with water and squeezed lightly. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 47...
  • Page 570 * L3: 2nd transfer roller paper guide If toner adheres to the ribs of the 2nd transfer roller paper guide, clean it with a soft pad, cloth or electric vacuum cleaner. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 48...
  • Page 571 Be sure to perform the fuser thermistor correction when it is removed or replaced. * M9: Exit sensor actuator If toner has adhered, wipe it off with alcohol. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM)
  • Page 572 Wipe off any old grease, and then apply 0.5 to 1 rice-sized grains of white grease (Molykote HP- 300) onto the inside of the roller and both end faces of the shaft hole. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 50...
  • Page 573 Avoid storing copy paper in places where it may be subjected to high humidity. After a package is opened, be sure to place and store it in a storage bag. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM)
  • Page 574 Pick up roller Feed roller Separation roller DF-KIT-3031 (RADF) Pick up roller 5-13 Feed roller 5-13 Separation roller 4-10 Registration roller front 4-38 sheet 4-39 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 52...
  • Page 575 Cleaning unit facing roller 26-10 Cleaning unit facing roller bearing 26-11 Blade seal (front) 30-20 Blade seal (rear) 30-21 Blade seal (back) 30-17 Transfer belt cleaning blade 30-19 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 53...

  • Page 576: Maintenance Part List

    For installing/removing the LED unit. 101-12 Doctor-sleeve gap jig Measuring the gap between the developer sleeve 101-27 and the doctor blade (gauge 0.60, 0.65, 0.70) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 54...
  • Page 577 11,12 Fig. 7-43 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC PREVENTIVE MAINTENANCE (PM) 7 - 55...

  • Page 578: Grease List

    20 g Bottle 101-26 Silicon oil Lubricating oil Transparent 100 cc Bottle * : Part list <P-I> represents the page item in “e-STUDIO2000AC/2500AC Service Parts List”. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 56...

  • Page 579: Error Code And Troubleshooting

    OFF. Even in the cases other than the above, fully observe safety precautions. If any PC board or HDD shall be replaced, refer to“9.2Precautions, Procedures and Settings for Replacing PC Boards and HDD”. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING...
  • Page 580 If a problem continues even after performing all troubleshooting and technical tips, report the problem to the appropriate Toshiba service center along with the following information. This information will help the service center understand your problem and take quick action to find the solution.

  • Page 581: [ 1 ] General Description

    When the log collection is finished, the beeping is heard. After the beeping has stopped, remove the USB device. • The MFP will reboot automatically in 10 seconds after a beeping sound. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 2...
  • Page 582 A traceability label on which a management No. at the manufacturing has been printed is attached to some units. If a problem occurs in a unit, report it to the appropriate Toshiba service center along with the traceability label information to help them to understand it.
  • Page 583 Automatic duplexing unit (ADU) Fuser unit Transfer belt unit (TBU) Cleaner unit Developer unit LED tray Switching regulator [ 3 ] Label attachment position Fig.8-1 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 4...
  • Page 584 Fig.8-2 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 5...

  • Page 585: Error Code List

    E063 Other paper Paper Jam in Incorrect paper P. 8-121 Printer - Please size setting for Clear Paper the PFP upper Path. drawer jam e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 6...
  • Page 586 Paper E140 P. 8-104 misfeeding Jam - Please misfeeding in the Clear Paper 2nd drawer Path. (paper not reaching the 2nd drawer feed sensor) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 7...
  • Page 587 Paper transport E300 P. 8-108 transport jam Printer - Please jam in the PFP Clear Paper upper drawer Path. (paper not reaching the registration sensor) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 8...
  • Page 588 Paper transport E3D0 P. 8-109 transport jam Printer - Please jam in the LCF Clear Paper (paper not Path. reaching the 1st drawer feed sensor) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 9...
  • Page 589 Paper Jam in the Paper remaining E551 P. 8-124 engine. Please jam on the clear paper path transport path (when a service call occurs) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 10...
  • Page 590 RADF jam Paper Jam in Original stopping E731 P. 8-132 Automatic at the original Document exit/reverse Feeder - Please sensor jam Clear Paper Path. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 11...
  • Page 591 Finisher - Please transport motor section) Clear Paper (M8) fault / 2nd Path. transport motor (M4) fault P. 8-137 [MJ-1110] Paper transport delay non-inserting jam e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 12...
  • Page 592 Finisher jam Paper Jam in [MJ-1110] Paper P. 8-143 (Finisher Finisher - Please stopping jam section) Clear Paper (paper holder Path. plate operation delay) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 13...
  • Page 593 Finisher - Please remaining jam at section) Clear Paper the paper exit in Path. the finisher P. 8-148 [MJ-1110] Paper remaining jam at the paper exit e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 14...
  • Page 594 EAF2 Finisher jam Paper Jam in [MJ-1042] P. 8-153 Finisher - Please Stapler unit Clear Paper sliding motor Path. home position detection error © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 15...
  • Page 595 Path. error Finisher jam Paper Jam in [MJ-1110] Rear ED14 P. 8-163 Finisher - Please alignment plate Clear Paper home position Path. error e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 16...
  • Page 596 Paper Jam in [MJ-1110] P. 8-173 (Saddle Finisher - Please Folding blade Stitcher Clear Paper home position section) Path. detection error in the saddle stitch unit © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 17...
  • Page 597 Path. EF20 Finisher jam Paper Jam in [MJ-1110] (Saddle Finisher - Please Stacker jam in Stitcher Clear Paper the saddle stitch section) Path. unit e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 18...

  • Page 598: Service Call

    Fatal Error - Carriage home P. 8-186 system Please Contact position sensor related Service not turned OFF service call Technician. within a specified time © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 19...
  • Page 599 Technician. (lower limit) C3E0 Copy process Fatal Error - Developer unit P. 8-263 related Please Contact replacement service call Service (old-new) Technician. detection abnormality e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 20...
  • Page 600 Technician. judgment C452 Fuser unit Fatal Error - Heater lamp P. 8-191 related Please Contact abnormality after service call Service abnormality Technician. judgment © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 21...
  • Page 601 Technician. LGC board Circuit related Failed to access Toner cartridge C911 P. 8-201 service call to the toner IC PC board access chip abnormality e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 22...
  • Page 602 Please Contact holding arm service call Service motor Technician. abnormality CB15 Finisher Fatal Error - Catching motor related Please Contact abnormality service call Service Technician. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 23...
  • Page 603 Service abnormality Technician. CB82 Finisher Fatal Error - [MJ-1110] P. 8-220 related Please Contact Finisher - Main service call Service CPU program Technician. error e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 24...
  • Page 604 Technician. detection error CC20 Finisher Fatal Error - [MJ-1110] Saddle P. 8-225 related Please Contact stitch service call Service communication Technician. error © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 25...
  • Page 605 Service error Technician. Finisher Fatal Error - [MJ-6105] Punch CC72 P. 8-231 related Please Contact RAM read/write service call Service error Technician. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 26...
  • Page 606 Service abnormality Technician. CE70 Image control Fatal Error - Drum drive P. 8-251 related Please Contact switching service call Service abnormality Technician. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 27...
  • Page 607 HDD format error P. 8-268 call Please Contact Service Technician. Other service Fatal Error - HDD format error F100_ P. 8-269 call Please Contact Service Technician. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 28...
  • Page 608 P. 8-278 call Please Contact error: Service Technician. Other service Fatal Error - Partition mount F101_ P. 8-271 call Please Contact error: Service Technician. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 29...
  • Page 609 F106_ P. 8-286 management damaged (SRAM) F107 Other service P. 8-286 File system error call F109_ Other service Key consistency P. 8-286a call error e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 30...
  • Page 610 DB corrupted. abnormality (application management database damage error) F125 Other service HomeScreen DB Database P. 8-296 call corrupted. abnormality (Home screen database damage error) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 31...
  • Page 611 Other service Integrity check F521 P. 8-301 call error Other service Fatal Error - Encryption F550 P. 8-301 call Please Contact partition error Service Technician. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 32...
  • Page 612 F902_ Other service SRAM P. 8-304 call abnormality on the SYS board Other service SYS board F902_ P. 8-304 call model information consistency error © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 33...
  • Page 613 P. 8-306 related error address error 1C6D Internet fax System error P. 8-306 related error 1C70 Internet fax SMTP client OFF P. 8-306 related error e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 34...
  • Page 614 POP before 1C72 P. 8-306 related error SMTP error 1CC0 Internet fax Job canceling related error 1CC1 Internet fax Power failure P. 8-306 related error © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 35...
  • Page 615 Destination address error (RFC: 552) RFC related Mailbox name Destination mail 2553 P. 8-307 error not allowed address error (RFC: 553) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 36...
  • Page 616 Export/Import operation 2AD0 Remote Backup e-Filing data scanning operation of backing up related error e-Filing data from Backup/ Restore Utility is done © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 37...
  • Page 617 Remote e-Filing data was e-Filing data 2AD4 scanning downloaded by downloading related error scan utility (Scan Utility) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 38...
  • Page 618 Power failure Power failure 2BB1 P. 8-308 related error occurred 2BC0 e-Filing box System fatal Fatal failure P. 8-308 related error error occurred © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 39...
  • Page 619 2BF2 e-Filing box Maximum Exceeding the P. 8-308 related error number of folder maximum range is reached number of folders e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 40...
  • Page 620 Failed to create File access P. 8-309 error file failure E-mail related Failed to convert Image 2C40 P. 8-309 error image file format conversion abnormality © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 41...
  • Page 621 2C72 E-mail related POP Before POP before P. 8-310 error SMTP SMTP error Authentication Failed 2CC0 E-mail related Job canceled Job canceling error e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 42...
  • Page 622 Error code display media Error Troubles Classification Message Contents code hooting Panl ML Noti 2CC1 E-mail related Power failure Power failure P. 8-311 error occurred © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 43...
  • Page 623 Failed to create Directory 2D30 P. 8-311 related error directory creation failure File sharing Failed to create File creation 2D31 P. 8-311 related error file failure e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 44...
  • Page 624 2D69 File sharing NetWare service NetWare service P. 8-312 related error is not available not available © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 45...
  • Page 625 (saving in a USB storage) 2E01 File sharing Successful related error completion (saving of a received FaxtoFile/&File in a USB storage) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 46...
  • Page 626 USB storage file. 2E44 File sharing Creating the Encryption PDF P. 8-313 related error image file was enforced mode not permitted error in USB storage © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 47...
  • Page 627 File sharing Job canceled Job canceling 2EC0 related error File sharing Power Failure Power failure in 2EC1 P. 8-313 related error Job Aborted USB storage e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 48...
  • Page 628 3B50 E-mail Received Email Received mail P. 8-314 reception data was broken. data deletion related error It was deleted from mail server. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 49...
  • Page 629 E-mail Offramp Maximum 3D20 P. 8-315 reception Destination number of related error limitation Error offramp has been destination error detected in the received mail. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 50...
  • Page 630 File I/O error P. 8-315 reception been occurred related error in this mail. The mail could not be received until File I/O is recovered. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 51...
  • Page 631 (A specific error for the Serverless Location Free Print function) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 52...
  • Page 632 P. 8-316 (no quota in a department and user): The number of the assigned pages set by the department and user management has reached 0. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 53...
  • Page 633 Printer error File storing 4213 P. 8-317 limitation error: The file storing function is set to "disabled". e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 54...
  • Page 634 Printer error No privilege for 4313 P. 8-317 e-Filing storage: No privilege to store e-Filing data is given. (e-Filing storage permission) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 55...
  • Page 635 PC during printing and print ends in error, or connection is not disconnected from the PC, timeout error is detected. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 56...
  • Page 636 P. 8-318 deletion failure: The specified font cannot be deleted because it does not exist, it is undeletable or any another abnormality has occurred. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 57...
  • Page 637 Multi Station Print because of an unexpected ROM version combination. 4F10 Printer error Printing has not P. 8-318 been performed successfully due to other abnormalities. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 58...
  • Page 638 Communicati TOSHIBA Global Invalid DNS 5018 P. 8-320 on error remote error: The DNS monitoring address is system error incorrect. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 59...
  • Page 639 P. 8-321 on error occurred in the MFP. 5110 Communicati Toner cartridge P. 8-321 on error detection error 5211 Communicati PM counter on error excess e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 60...
  • Page 640 Communicati TOSHIBA Global System software 5417 P. 8-324 on error remote error monitoring system error © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 61...
  • Page 641 Security error on A network fax job P. 8-324 on error Address Book. has failed because the specified address is not registered in the address book. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 62...
  • Page 642 6012 MFP access Successful user User login error login by cache success with information cache information © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 63...
  • Page 643 (duplication of information was card information) duplicated on the card server. 6044 MFP access Communication Card notification error Error of failure (Stage2) CardNotificcation e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 64...
  • Page 644 MFP: Automatic logout 6063 MFP access Department code (PIN error has not been authentication) assigned to the Department code user not assigned to a user © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 65...
  • Page 645 (100% Used) database full Log OverWrite will be start MFP access Print Log near Print log 6151 error full (95% Used) database nearly full (95%) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 66...
  • Page 646 Used) Log OverWrite will be start MFP access FAX_Receive Fax reception 6181 error Log near full database nearly (95% Used) full (95%) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 67...
  • Page 647 Security MFP by a service Level technician 6220 MFP access Administrator's Execution of the error setting wizard is administrator finished setting wizard e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 68...
  • Page 648 6282 MFP access Failed to add Certification error certificate addition failure MFP access Cryptographic Encryption key 6283 error key generated generation © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 69...

  • Page 649: Maintenance Error

    71B8 Maintenance Successfully Punch firmware error updated Punch installation success 71B9 Maintenance Failed to update Punch firmware P. 8-332 error Punch ROM installation failure e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 70...
  • Page 650 User information Management synchronization information success Maintenance Failed to User 7211 error synchronize User management Management information information synchronization failure © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 71...
  • Page 651 Code 7272 Maintenance Successfully Fax firmware1 error updated FAX installation FIRMWARE1 success 7273 Maintenance Failed to update Fax firmware1 error installation failure FIRMWARE1 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 72...
  • Page 652 Application Maintenance Failed to install Installation of an 7301 error Application application fails. 7302 Maintenance Successfully An application is error uninstalled uninstalled. Application © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 73...
  • Page 653 Application start P. 8-333 error error. Please error update the application. Maintenance Application start Application start 7334 error error. Please error update the application. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 74...
  • Page 654 7432 License License Domain P. 8-335 Management Activation failed, mismatching Invalid Domain License License file Signature 7440 P. 8-335 Management Signature mismatching mismatch error © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 75...
  • Page 655 7444 License License Not No license exists P. 8-335 Management Found 7445 License License Full Full of the license P. 8-336 Management e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 76...
  • Page 656 Ipsec error for 8035 P. 8-339 unsupported non-supported certification 8036 Network error Invalid certificate Ipsec error for P. 8-339 authority invalid certification of authentication © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 77...
  • Page 657 Network error IKE Version Ipsec error for 8043 P. 8-342 mismatch version inconsistency 8044 Network error Encapsulation Ipsec error for P. 8-342 mode mismatch encapsulation inconsistency e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 78...
  • Page 658 Network error Invalid TSIG/ This message is P. 8-344 SIG(0) Key file displayed when uploaded the key file for SIG(0) or TSIG is invalid. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 79...
  • Page 659 Network error Domain - User Domain: Expired P. 8-347 account has user account expired and (cannot be used cannot be used for logon) for logon e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 80...
  • Page 660 812B Network error Active Directory Active directory P. 8-348 Domain - The domain: Invalid Domain specified realm name could not be found © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 81...
  • Page 661 Cover Open - (when a hanging Please Close finisher is taken Cover. off) Information Finisher Door Finisher door D20A Open - Please Close Door. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 82...
  • Page 662 D323 empty D324 Information Toner-Y nearly empty D32E Information Waste toner box nearly full Information Black Toner Cartridge-K D341 Empty - Please empty Refill. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 83...
  • Page 663 Drawer 4 (PFP D404 lower drawer open: eB2) D405 Information Close large Paper supply capacity feeder door of the (LCF) tandem LCF (LCF open: eB2) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 84...
  • Page 664 D7E1 Information Add/Remove Key counter Key Copy installation/ Counter removal Information The machine D800 was shut down D801 Information Turned on the power © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 85...
  • Page 665 ML Noti D802 Information Gone into the energy save mode D803 Information Gone into the sleep mode D804 Information The machine was rebooted D805 Information e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 86...
  • Page 666 The fax transmission has been stopped due to the following reason. • Paper misfeeding occurred with another job. • A fax job was canceled. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 87...
  • Page 667 (Pages which are received successfully will be printed out.) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 88...
  • Page 668 00B0 Fax error Initial signal not P. 8-351 detected: The fax transmission has failed since NSF/ DIS could not be detected. (Direct transmission) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 89...
  • Page 669 DCN was received in Phase B. Fax error DCS/DTC not 00B3 P. 8-352 detected: The fax reception has failed since DCS/DTC could not be detected. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 90...
  • Page 670 Fax error Phase B cannot be completed: The fax reception has failed since a modem error or a sequence error in the fax board occurred. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 91...
  • Page 671 00C4 Fax error EOL time-out: P. 8-354 The fax reception has failed since this equipment could not detect EOL or not decode with MMR. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 92...
  • Page 672 Fax error Phase C cannot be completed: The fax reception has failed since a modem error or a sequence error in the fax board occurred. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 93...
  • Page 673 Fax error Poor image quality: The fax reception has failed since the quality of the received image was poor. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 94...
  • Page 674 EOR: The fax transmission has failed since the line was disconnected after EOR was sent by this equipment during transmission. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 95...
  • Page 675 P. 8-358 The fax transmission has failed due to defective hardware. Fax error Hardware noise: The fax reception has failed due to defective hardware. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 96...
  • Page 676 (ML)FAX Unit line 2 has been Line2 is broken. damaged or an Please Contact abnormality has Service occurred in the Technician. interface between the systems. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 97...

  • Page 677: Error History

    0: Unused 1: Edge erase 2: Dual-page 3: Edge erase & Dual-page Unused Function 0: Unused 1: Copying 2: FAX/Internet FAX transmission 3: FAX/Internet FAX/E-mail reception printing 4: Unused 5: Printing/List print 6: Scan/E-mail transmission e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 98...
  • Page 678 User type 8 i: User type 9 j: User type 10 RADF size mixed 0: Unused 1: Size mixed 2: Single-size document Workflow ID: 10-digit ID © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 99...

  • Page 679: Diagnosis And Prescription For Each Error Code

    Clean the separation finger. finger in the Fuser Unit. Check if the fingers or springs of the separation finger are securely attached. Replace the separation finger. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 100...
  • Page 680 Connector check (CN342) • Harness check Parts to be replaced Remark Separation finger of the fuser unit Transfer belt Transfer belt unit Exit sensor LGC board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 101...
  • Page 681 Board check • Connector check (CN342) • Harness check Parts to be replaced Remark Separation finger of the fuser unit Exit sensor LGC board e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 102...

  • Page 682: Paper Misfeeding

    LGC board • Board check • Connector check (CN369) • Harness check Parts to be replaced Remark Bypass feed clutch Feed sensor CFD board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 103...
  • Page 683 2nd drawer feed clutch • Clutch check (Perform the output check: FS-03-202) • Harness check • Connector check (CN368, J805, CN920, CN923, CN927, J941) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 104...
  • Page 684 Replace it if it is worn out. Separation roller Replace it if it is worn out. Pick-up roller Replace it if it is worn out. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 105...
  • Page 685 • Board check • Connector check (CN920, CN923, J805) • Harness check LGC board • Board check • Connector check (CN368) • Harness check e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 106...
  • Page 686 Replace it if it is worn out. Separation roller Replace it if it is worn out. Pick-up roller Replace it if it is worn out. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 107...

  • Page 687: Paper Transport Jam

    Replace it if it is worn out. Pick-up roller Replace it if it is worn out. Transport roller Replace it if it is worn out. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 108...
  • Page 688 Replace it if it is worn out. Pick-up roller Replace it if it is worn out. Transport roller Replace it if it is worn out. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 109...
  • Page 689 Replace it if it is worn out. Pick-up roller Replace it if it is worn out. Transport roller Replace it if it is worn out. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 110...
  • Page 690 Replace it if it is worn out. Pick-up roller Replace it if it is worn out. PFP transport roller Replace it if it is worn out. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 111...
  • Page 691 ADU board Rollers in the ADU Replace it if it is worn out. Exit roller Replace it if it is worn out. Pressure spring e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 112...
  • Page 692 Parts to be replaced Remark ADU entrance sensor ADU clutch LGC board ADU board Rollers in the ADU Replace it if it is worn out. Pressure spring © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 113...
  • Page 693 Harness check Parts to be replaced Remark Bypass feed sensor CFD board LGC board Separation roller, Separation Replace it if it is worn out. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 114...
  • Page 694 • Harness check Parts to be replaced Remark 1st/2nd drawer feed sensor LGC board PFC board Roller Replace it if it is worn out. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 115...
  • Page 695 • Roller check Parts to be replaced Remark Registration sensor Registration clutch CFD board LGC board Rollers Replace it if it is worn out. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 116...
  • Page 696 If the aligning amount is too large, on the other hand, an abnormal noise (paper-folding noise) or actual paper folding may occur. Confirm that the value of the aligning amount is appropriate. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 117...
  • Page 697 CFD board LGC board Paper clinging detection sensor Replace it if it is worn out. Registration roller Spring of the high-voltage supply contact point e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 118...
  • Page 698 LGC board Registration clutch Registration roller Replace it if it is worn out. Registration sensor Registration pass sensor Spring of the high-voltage supply contact point © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 119...
  • Page 699 Bridge unit Bridge unit FS-03-[ALL]OFF/[0]/[A] Bridge unit transport sensor-1 (Entrance sensor) FS-03-[ALL]OFF/[0]/[B] Bridge unit transport sensor-2 (Exit sensor) Finisher Finisher door Sensors in the finisher e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 120...
  • Page 700 Check if the page memory is correctly connected to the connector on the SYS board. Replace parts Remarks SYS board LGC board Page memory © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 121...
  • Page 701 Flat cable check (SYS board - LGC board) • Connector check (CN133) • Board check Parts to be replaced Remark LGC board SYS board Flat cable e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 122...
  • Page 702 Bridge unit Bridge unit Bridge unit transport sensor-1 FS-03-[ALL]OFF/[0]/[A] (Entrance sensor) Bridge unit transport sensor-2 FS-03-[ALL]OFF/[0]/[B] (Exit sensor) Finisher Finisher door Sensors in the finisher © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 123...
  • Page 703 Bridge unit Bridge unit Bridge unit transport sensor-1 FS-03-[ALL]OFF/[0]/[A] (Entrance sensor) Bridge unit transport sensor-2 FS-03-[ALL]OFF/[0]/[B] (Exit sensor) Finisher Finisher door Sensors in the finisher e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 124...

  • Page 704: Cover Open Jam

    Switch check (Perform the input check: FS-03-[ALL]OFF/[7]/[C]) • Connector check (CN350, J778) • Harness check Parts to be replaced Remark Switching regulator LGC board Front cover switch © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 125...
  • Page 705 Connector check (CN342) • Harness check Switching regulator Replace the switching regulator. Parts to be replaced Remark Side cover switch LGC board Switching regulator e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 126...
  • Page 706 • Connector check (CN368) • Harness check Parts to be replaced Remark LCF side cover opening/ closing switch LCF board PFC board LGC board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 127...
  • Page 707 Harness check LGC board • Board check • Connector check (CN343) • Harness check Parts to be replaced Remark Job separator cover switch LGC board e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 128...
  • Page 708 • Harness check RADF board • Board check • Connector check (CN75) • Harness check Parts to be replaced Remark Empty sensor RADF board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 129...
  • Page 709 Connector check (CN75) • Harness check Parts to be replaced Remark Original exit/reverse sensor RADF board Read roller Replace it if it is worn out. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 130...
  • Page 710 Connector check (CN75) • Harness check Parts to be replaced Remark Read sensor RADF board Read roller Replace it if it is worn out. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 131...
  • Page 711 Connector check (CN75) • Harness check Parts to be replaced Remark Original exit/reverse sensor RADF board Exit roller Replace it if it is worn out. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 132...
  • Page 712 Connector check (CN121, J1003, J1004) • Harness check SYS board • Board check • Connector check • Harness check Parts to be replaced Remark Platen sensor SYS board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 133...
  • Page 713 Parts to be replaced Remark Bridge unit transport sensor-1 (entrance sensor) LGC board Bridge unit gate solenoid e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 134...
  • Page 714 Check if the rollers in the exit roller, the pressure spring and the bridge unit are worn out. Parts to be replaced Remark Bridge unit transport sensor-2 (exit sensor) LGC board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 135...
  • Page 715 Replacing board • Replace the JSP board. • Replace the LGC board. Parts to be replaced Remark JSP feed sensor JSP board LGC board e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 136...
  • Page 716 (CN17). If there is any abnormality, correct Finisher control PC board • Board check (FIN) • Connector check (CN1, CN17) • Harness check © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 137...
  • Page 717 Board check (FIN) • Connector check (CN8) • Harness check Assist guide Check that there is no abnormality in the adjustment for its height. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 138...
  • Page 718 Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 139...
  • Page 719 [EA24] Paper transport stop jam (between entrance & transport sensor) MJ-1110 Classification Error content Paper jam in finisher section Paper transport stop jam (between entrance and transport sensor) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 140...
  • Page 720 Finisher control PC board If the error still occurs after replacing the motor, sensor and (FIN) abnormality connectors, exchange the finisher control PC board (FIN). © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 141...
  • Page 721 Check if the conductor pattern on the LGC board is open circuited or short circuited. • Replace the LGC board. Parts to be replaced Remark Finisher control PC board (FIN) LGC board (LGC) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 142...
  • Page 722 Board check (FIN) • Connector check (CN10) • Harness check Parts to be replaced Remark Assist guide motor (M10) Finisher control PC board (FIN) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 143...
  • Page 723 Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN6, CN14, CN22) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 144...
  • Page 724 (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 145...
  • Page 725 Finisher control PC board If the error still occurs after replacing the sensor and the connector, (FIN) abnormality replace the finisher control PC board (FIN). e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 146...
  • Page 726 Remove any paper dust in and around the sensors (S6-1 and punch unit: S6-1, S6-2) S6-2) and clean them. • Sensor check (S6-1, S6-2) • Connector check (CN1, CN4, CN5) • Harness check © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 147...
  • Page 727 Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Finishing tray paper detection • Sensor check sensor (S12) • Connector check • Harness check e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 148...
  • Page 728 Stationary tray opening/closing • Sensor check switch (SW2) • Connector check • Harness check Finisher controller board • Connector check (CN14) • Board check © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 149...
  • Page 729 If the actuator of the stapler safety sensor (S11) does not move smoothly, remove its clip from the side and then reattach it. • Connector check • Harness check e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 150...
  • Page 730 • Board check (FIN) • Connector check (CN1) • Harness check Parts to be replaced Remark Feeding sensor (S22) Finisher controller PC board (FIN) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 151...
  • Page 731 (M6) has been driven in the specified time when the exit roller is moved up. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 152...
  • Page 732 Finisher control PC board (FIN) If the error still occurs after replacing the staple unit, sensors and abnormality connectors, exchange the finisher control PC board (FIN). © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 153...
  • Page 733 Transport path-3 sensor (S28) • Sensor check(S28) • Connector check(CN3) • Harness check Ejecting roller sensor(S29) • Sensor check(S29) • Connector check(CN3) • Harness check e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 154...
  • Page 734 Transport path-2 (S27) • Sensor check(S27) • Connector check(CN3) • Harness check Transport path-3 (S28) • Sensor check(S28) • Connector check(CN3) • Harness check © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 155...
  • Page 735 Ejecting roller sensor (S29) Saddle transport motor (M16) Entrance motor (M1) Transport path switching solenoid (SOL5) Saddle control PC board (SDL) Finisher controller board (FIN) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 156...
  • Page 736 Junction box paper detection sensor (S26) Transport path-2 sensor (S27) Transport path-3 sensor (S28) Ejecting roller sensor (S29) Finisher control PC board (FIN) Saddle control PC board (SDL) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 157...
  • Page 737 Board check (HP) • Connector check • Harness check Parts to be replaced Remark Punch HP sensor (S4) Punch sensor (S5) Punch motor (M3) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 158...
  • Page 738 Parts to be replaced Remark Hole punch control PC board (HP) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 159...
  • Page 739 Step Check item Measures Connector Check if the connector (CN73) of the RADF control PC board is connected or the harnesses are open circuited. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 159a...
  • Page 740 After the first or several pages of an original have exited, the job is finished. Remarks: If this problem has occurred during simplex scanning, perform step 6 and later. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 159b...
  • Page 741 Therefore, replace the lens unit if there is any abnormality in the CCD driving PC board. SYS board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 159c...
  • Page 742 Therefore, replace the lens unit if there is any abnormality in the CCD driving PC board. SYS board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 159d...
  • Page 743 • Check if the conductor pattern on the LGC board is short circuited or open circuited. Parts to be replaced Remark LGC board Harness e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 160...
  • Page 744 Correct if any. Parts to be replaced Remark Skew adjustment motor (M1) Skew HP sensor (S2) Hole punch control PC board (HP) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 161...
  • Page 745 (M5) and the harnesses are open circuited. Correct if so. Parts to be replaced Remark Front alignment plate home position sensor (S7) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 162...
  • Page 746 Finisher controller PC and the paddle motor (M3), or the harnesses are open circuited. board Correct if any. Parts to be replaced Remark Paddle motor (M3) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 163...
  • Page 747 [EF10] Paper not supported for Saddle Stitch Unit MJ-1110 Check the paper size, paper type, or number of pages for stapling. Change them if they are unsupported. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 164...
  • Page 748 Saddle control PC board (SDL) • Connector check (CN1) • Board check Replace parts Remarks Rear saddle stapler drive unit Saddle control PC board (SDL) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 165...
  • Page 749 Board check Replace parts Remarks Paper holding home position sensor (S38) Paper holding clutch (CLT4) Saddle transport motor (M16) Saddle control PC board (SDL) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 166...
  • Page 750 Finisher control PC board (FIN) • Board check • Connector check (CN21) • Harness check Saddle control PC board (SDL) • Connector check (CN6, CN7) • Board check © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 167...
  • Page 751 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A ERROR CODE AND TROUBLESHOOTING 8 - 167a...
  • Page 752 If they are warped or deformed, replace them. For the removal procedure of the leaf springs [1] and the assist leaf springs [2], refer to the following figures. Fig.8-4 Fig.8-5 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 168...
  • Page 753 [1] and the assist leaf springs [2] of the transport pinch roller (for the saddle), remove them and put them on a flat place. Fig.8-7 Fig.8-8 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 169...
  • Page 754 (The ratchet [5] does not rotate.) When OK: The ratchet [5] rotates while sliding, but the gear [4] is stopped. (The gear [4] is engaged.) Fig.8-10 e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 170...
  • Page 755 Fig.8-11 • For the removal procedure of the bracket [7], refer to the following figures. Fig.8-12 Fig.8-13 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 171...
  • Page 756 Side alignment motor (M15) • Motor check • Connector check • Harness check Saddle control PC board (SDL) • Connector check (CN4) • Board check e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 172...
  • Page 757 Folding blade clutch (CLT3) • Clutch check • Connector check (CN13) • Harness check Saddle control PC board (SDL) • Connector check (CN12, CN13) • Board check © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 173...
  • Page 758 Replace parts Remarks Additional folding home position sensor (S39) Additional folding motor encoder sensor (S42) Additional folding motor (M20) Saddle control PC board (SDL) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 174...
  • Page 759 Saddle control PC board (SDL) • Connector check (CN7) • Board check Replace parts Remarks Exit transport sensor (S41) Saddle control PC board (SDL) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 175...

  • Page 760: Drive System Related Service Call

    PFU transport roller • Check if the PFU transport roller is overloaded. PFU feed roller • Check if the PFU feed roller is overloaded. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 176...
  • Page 761 Drum TBU drive unit LGC board Registration roller 1st drawer feed roller Bypass unit PFU drive section PFU transport roller PFU feed roller © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 177...

  • Page 762: Paper Feeding System Related Service Call

    Board check • Connector check • Harness check • Replace the PFP board. Parts to be replaced Remark PFP motor PFP board LGC board e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 178...
  • Page 763 Check if the conductor pattern on the LGC board is short circuited or open circuited. Parts to be replaced Remark Tray-up motor PFU board LGC board Tray-up sensor © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 179...
  • Page 764 Check if the conductor pattern on the PFU board is short circuited or open circuited. Parts to be replaced Remark Tray-up motor PFP board PFU board Tray-up sensor e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 180...
  • Page 765 Parts to be replaced Remark LCF tray-up motor LCF board PFU board LCF tray-up sensor LCF tray bottom sensor © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 181...
  • Page 766 Parts to be replaced Remark LCF end fence motor LCF board PFU board LCF end fence home position sensor LCF end fence stop position sensor e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 182...
  • Page 767 IC4 - 59pin of PFU board is always “L” level. Parts to be replaced Remark LCF transport motor LCF board PFU board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 183...

  • Page 768: Scanning System Related Service Call

    2. Check if the mounted parts on the SYS board are damaged or abnormal. 3. Check if the power is output from the SYS board for CCD. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 184...
  • Page 769 (CN125) is abnormal. 2. Check if the harness is scratched or open circuited. Parts to be replaced Remark Lens unit SYS board Supply harness © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 185...
  • Page 770 Error content Scanning system related service Carriage home position sensor not going OFF within a specified call time / Downloading firmware with an incorrect model e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 186...
  • Page 771 SRAM". Parts to be replaced Remark CCD board Carriage home position sensor Carriage home position sensor harness SYS board Scan motor Scan motor harness © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 187...
  • Page 772 Parts to be replaced Remark Carriage home position sensor Carriage home position sensor harness SYS board Scan motor Scan motor harness e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 188...
  • Page 773 5. Check if there is no abnormality on the LVPS. Parts to be replaced Remark SYS board Fuse (F203) Supply harness LVPS © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 189...

  • Page 774: Fuser Unit Related Service Call

    Turn the power OFF and then back ON. Make sure that the equipment enters the normal ready state. Parts to be replaced Remark Power supply unit. Thermistor LGC board e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 190...
  • Page 775 3. Turn the power OFF and then back ON. Make sure that the equipment enters the normal status. Parts to be replaced Remark LGC board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 191...
  • Page 776 LGC board • Connector check (CN342, J752) • Check if the conductor pattern on the LGC board is open circuited or short circuited. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 192...
  • Page 777 Check if the power supply unit is abnormal. Parts to be replaced Remark Side thermistor front thermistor LGC board Heater lamp Power supply unit © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 193...

  • Page 778: Communication Related Service Call

    Error content Communication related service call Communication error between LGC board and finisher Check item Measure Finisher Check if the specified finisher is attached. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 194...
  • Page 779 Check if the conductor patterns on the LGC board and SYS board are short circuited or open circuited Harness • Connector check • Harness check © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 195...
  • Page 780 SYS board and LED printer head. LED printer head Be sure to exchange the parts in the order of the harness, LGC board, SYS board and LED printer head. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 195a...
  • Page 781 • Check the version of the system firmware on the SYS board. • Check the version of the engine firmware on the LGC board. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 196...
  • Page 782 SYS board and LED printer head. LED printer head Be sure to exchange the parts in the order of the harness, LGC board, SYS board and LED printer head. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 197...
  • Page 783 The scanning job has not finished normally. Check item Measure Reproducing ability Turn the power OFF and then back ON to check the occurrence. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 198...
  • Page 784 RADF control PC board and SYS board. SYS board Be sure to exchange the parts in the order of the harness, RADF control PC board and SYS board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 199...
  • Page 785 If the problem is not corrected with the replacement of the LGC board, reinstall the removed LGC board and replace the SYS board. SYS board Harness (Flat cable) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 200...
  • Page 786 FS-08-4689-2: Board information of toner cartridge (C) • FS-08-4689-3: Board information of toner cartridge (K) Replacement part Remark Toner cartridge LGC board Harness CTIF board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 201...
  • Page 787 If the problem is still not corrected with the replacement of the LGC board, reinstall it and ask a specialist to repair it. (Abnormal ID) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 202...
  • Page 788 Circuit related service call Connection error between the scanner CPU and system CPU Check item Measure SYS board Board check Replacement part Remark SYS board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 203...
  • Page 789 Check the combination of the firmware version of the system version firmware, system software, engine firmware, and scanner firmware. • Reinstall the firmware of correct combination. Replacement part Remark CCD board e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 204...
  • Page 790 Y: CN357 and CN359 M: CN356 and CN358 C: CN331 and CN332 K: CN329 and CN330 • Check the LGC board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 205...
  • Page 791 "0" (Normal) to reset the self- diagnosis value. Y: FS-08-4706-0 M: FS-08-4706-1 C: FS-08-4706-2 K: FS-08-4706-3 Replacement part Remark LGC board Flat cable Harness (power supply) LED printer head e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 206...
  • Page 792 Y color: CN356 and CN358 M color: CN356 and CN358 C color: CN331 and CN332 K color: CN329 and CN330 - Check the LGC board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 207...
  • Page 793 Replace it. Replacement part Remark LGC board Harness of LED printer head (flat cable) Harness of LED printer head (power supply) LED printer head e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 208...

  • Page 794: Finisher Related Service Call

    (M1) and the harnesses are open circuited. Correct if so. Replacement part Remark Entrance motor (M1) Finisher control PC board (FIN) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 209...
  • Page 795 Harness check Finisher control PC board (FIN) • Connector check (CN15) • Board check Replace parts Remarks Exit motor (M11) Finisher control PC board (FIN) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 210...
  • Page 796 ON to one point where this sensor is turned OFF after the movable tray shift motor (M1) has been driven in the specified time. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING...
  • Page 797 Finisher control PC board (FIN) If the error still occurs after replacing the solenoid, sensors and abnormality connector, exchange the finisher control PC board (FIN). e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 212...
  • Page 798 Connector check (CN20) C sensors (S13, S14 and S15) • Sensor check • Harness check Parts to be replaced Remark Movable tray paper-full sensor (S16) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 213...
  • Page 799 Finisher control PC board (FIN) If the error still occurs after replacing the motor, sensor and abnormality connectors, exchange the finisher control PC board (FIN). e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 214...
  • Page 800 Checking and measures Staple motor (M10) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the staple unit. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 215...
  • Page 801 Check the connectors and harnesses between the stapler and finisher controller PC board (CN2). • Check the harnesses in the stapler. Parts to be replaced Remark Stapler Finisher control PC board (FIN) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 216...
  • Page 802 Finisher control PC board (FIN) If the error still occurs after replacing the staple unit, sensors abnormality and connectors, exchange the finisher control PC board (FIN). © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 217...
  • Page 803 Check the connectors and harnesses between the stapler unit shift motor (M9) and the finisher control PC board (CN15). Replacement part Remark Stapler unit shift motor (M9) Finisher control PC board (FIN) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 218...
  • Page 804 Turn OFF the main power switch, then back ON. Finisher control PC board (FIN) Board check Replacement part Remark Finisher control PC board (FIN) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 219...
  • Page 805 Update the firmware version of the hole punch control PC board (HP). • Board check Replace parts Remarks Hole punch control PC board (HP) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 220...
  • Page 806 Saddle control PC board (SDL) • Connector check (CN10) • Board check Replace parts Remarks Additional folding motor (M20) Saddle control PC board (SDL) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 221...
  • Page 807 • Harness check Saddle control PC board (SDL) • Connector check (CN8) • Board check Replace parts Remarks Stacker motor Saddle control PC board e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 222...
  • Page 808 Is there any mechanical problem when the jog is moved? Correct if so. Side alignment motor (M15) • Harness check • Connector check (CN4) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 223...
  • Page 809 (M6) has been driven in the specified time when the exit roller is moved up. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 224...
  • Page 810 (M8) and the harnesses are open circuited. Correct if so. Parts to be replaced Remark Stack transport motor (M8) Finisher control PC board (FIN) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 225...
  • Page 811 Correct if so. Parts to be replaced Remark Paper holder home position sensor (S6) Finisher control PC board (FIN) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 226...
  • Page 812 (M2) is rotated, fix the mechanism. • Check the connector (CN10) and harnesses between the hole punch control PC board (HP) and sideways adjustment motor (M2). © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 227...
  • Page 813 Harness check • Connector check (CN10) Replacement part Remark Skew home position sensor (S2) Skew adjustment motor (M1) Hole punch control PC board (HP) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 228...
  • Page 814 5V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 229...
  • Page 815 • Harness check • Connector check (CN3) Replacement part Remark Punch home position sensor (S4) Punch motor (M3) Hole punch control PC board (HP) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 230...
  • Page 816 Checking and measures Front alignment motor (M2) Check if the electrical continuity of the coil is normal. If abnormality electricity is not conducted, replace the motor. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 231...
  • Page 817 The knurled roller home position sensor (S10) does not detect that the knurled roller is at the upper position when the pressurization of stack exit movement is finished. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 232...
  • Page 818 Check the connectors and harnesses between the paddle motor (M3) and the finisher control PC board (CN16). Replacement part Remark Paddle motor (M3) Finisher control PC board (FIN) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 233...
  • Page 819 Check if the conductor pattern on the LGC board is open circuited or short circuited. Parts to be replaced Remark Finisher control PC board (FIN) LGC board e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 234...
  • Page 820 8. Rewrite the displayed status counter from “1” - “16” to “0”. 9. Turn the power OFF and then back ON. Make sure that the equipment enters the normal ready state. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING...
  • Page 821 - Not installed securely heard. Has the cleaner unit been installed securely? - Installed securely - Not installed securely e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 236...
  • Page 822 Set the value to “0” (not performed automatically). • Turn the power OFF. < Checking the abnormal status on • Perform FS-05-4720. color registration > © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 237...
  • Page 823 146 = 128 + 18 = 128 + 16 + 2  K on the front side / C on the rear side / Y on the front side detection abnormality e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 238...
  • Page 824 LGC board (CN351). • Check if the light emitting or receiving area of the image position aligning sensor stained with toner. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 239...
  • Page 825 Is the image printed normally without white streaks in the secondary scanning direction? Check if the LED printer head is stained. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 240...
  • Page 826 LED printer head. If the density level is low on both front and rear sides, is the image printed normally in cases other than noted above? © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 241...
  • Page 827 <Checking the power supply> Check if any of the springs for supplying power to the transfer belt unit is deformed. Replace the spring if it is deformed. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 242...
  • Page 828 • Is the transfer belt tight? Transfer belt unit Check if the transfer belt unit is securely installed. Correct it if not. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 243...
  • Page 829 Image quality sensor Check the connectors and harnesses between the LGC board (CN351) and the image quality sensor. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 244...
  • Page 830 Check and correct it accordingly. Perform "Automatic gamma adjustment". Reset all of the values in the codes “Abnormality detection count (Y/M/ C/K) Display/0 clearing (FS-08- 2528 to FS-08-2531)”. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 245...
  • Page 831 Clean or correct if there is. Check if there is any stain on the image quality sensor (Rear). Check if the sensor shutter is working properly. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 246...
  • Page 832 Set the values of "Image quality closed-loop control / Contrast voltage (FS-08-2486)" to "0" (Invalid). Perform "Enforced performing of image quality open-loop control (FS-05-2740)". © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 247...
  • Page 833 Image quality sensor (Rear) Transfer belt Spring 1st transfer contact/release clutch 1st transfer roller status detection sensor Image quality sensor LGC board High-voltage transformer (HVT) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 248...
  • Page 834 LGC board are short circuited or open circuited. 7.If no abnormality is found in steps 5 to 6 above, replace the SYS board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 249...
  • Page 835 Measure Temperature/humidity sensor Check the connectors and harnesses between the temperature/ humidity sensor and LGC board (CN350). Replacement part Remark Temperature/humidity sensor LGC board e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 250...
  • Page 836 • Check the bracket in which the drum switching motor is installed. If it is deformed, replace it. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 251...
  • Page 837 (Replace it if there is.) LGC board Board check Fig.8-16 Fig.8-17 Fig.8-18 Replacement part Remark Drum switching motor (M3) Drum switching detection sensor (S11) LGC board e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 252...
  • Page 838 Check the harnesses between the LGC board and the drawer connector for developer unit. • Connector check (CN360) Replacement part Remark Drum thermistor LGC board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 253...
  • Page 839 1st transfer contact/release clutch Clutch check (CLT3) Replacement part Remark Drum TBU motor LGC board 1st transfer roller status detection sensor (S12) 1st transfer contact/release clutch (CLT3) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 254...
  • Page 840 Remove any foreign matter such as toner in the connector of the auto toner sensor. Replacement part Remark Auto toner sensor Harness LGC board Developer material High-voltage transformer © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 255...
  • Page 841 Remove if there is and reconnect it. Replacement part Remark Auto toner sensor Harness LGC board Developer material e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 256...
  • Page 842 Remove if there is and reconnect it. Replacement part Remark Auto toner sensor Harness LGC board Developer material High-voltage transformer © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 257...
  • Page 843 Remove if there is and reconnect it. Replacement part Remark Auto toner sensor Harness LGC board Developer material e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 258...
  • Page 844 Remove if there is and reconnect it. Replacement part Remark Auto toner sensor Harness LGC board Developer material High-voltage transformer © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 259...
  • Page 845 Remove if there is and reconnect it. Replacement part Remark Auto toner sensor Harness LGC board Developer material e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 260...
  • Page 846 Remove if there is and reconnect it. Replacement part Remark Auto toner sensor Harness LGC board Developer material High-voltage transformer © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 261...
  • Page 847 Remove if there is and reconnect it. Replacement part Remark Auto toner sensor Harness LGC board Developer material e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 262...
  • Page 848 Check if the harness of the paper feeding/developer unit drive motor Replace the paper feeding/developer is open circuited. unit drive motor. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 263...
  • Page 849 Is the LGC board normal? Replace the LGC board. Replacement part Remark Developer unit old/new detection switches Paper feeding/developer unit drive motor LGC board Harness e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 264...
  • Page 850 Replace the harness. Is the LGC board normal? Replace the LGC board. Replacement part Remark Drum old/new detection switches Drum TBU motor LGC board Harness © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 265...
  • Page 851 Clear the counter 1. Set the value of FS-08-4541 to "0". 2. Turn the power OFF and then back ON. Replacement part Remark Waste toner box e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 266...

  • Page 852: Other Service Call

    AccessFailed Replace the SRAM. (USB backup data are not used)  P. 9-21 "9.2.4 Precautions and procedures when replacing the SYS board" (all steps) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 267...
  • Page 853 Be sure to exchange the parts in the order of the SRAM and SYS board. SYS board Be sure to exchange the parts in the order of the SRAM and SYS board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 267a...
  • Page 854 Precautions and procedures when replacing the SYS board". [C] Restore ADI key (only when Secure HDD is installed) [D] Restore encryption key [E] Restore license * AccessFailed, KeyNull or KeyBroken e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 268...
  • Page 855 If an F100_3 error occurs at the FS Menu startup, select HS-76 SRAM clear mode -> Set Serial Number and enter the serial number. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 268a...
  • Page 856 If an F100_3 error occurs at the FS Menu startup, select HS-76 SRAM clear mode -> Set Serial Number and enter the serial number. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 269...
  • Page 857 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 270...
  • Page 858 Replacement part Remark SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 270a...
  • Page 859 8. If the error persists even after step 7, replace the SYS board. Replacement part Remark HDD harness Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 271...
  • Page 860 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 271a...
  • Page 861 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 272...
  • Page 862 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 273...
  • Page 863 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 274...
  • Page 864 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 275...
  • Page 865 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 276...
  • Page 866 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 277...
  • Page 867 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 278...
  • Page 868 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 279...
  • Page 869 5. If the error still persists even after step 4, replace the HDD harness. If the error still persists even after step 5, replace the SYS board. Parts to be replaced Remarks HDD harness SYS board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 279a...
  • Page 870 2. In case of "Secure HDD" Check each item in the Measures field for the HDD below. If the error still occurs, reinstall the system software. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 280...
  • Page 871 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 281...
  • Page 872 [F106_3] Secure HDD error: Secure HDD authentication Admin Password generation error Classification Error item Other service call Secure HDD error: The generation of Secure HDD authentication Admin Password fails. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 282...
  • Page 873 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 282a...
  • Page 874 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 283...
  • Page 875 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 284...
  • Page 876 Replacement part Remark HDD harness Be sure to exchange the parts in the order of the HDD harness, HDD, SRAM and SYS board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 285...

  • Page 877: Parts To Be Replaced

    If the error still persists even after the above step is performed, replace the HDD. Moreover, if the above step is cannot be performed, replace the HDD. Parts to be replaced Remarks SYS board e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 286...
  • Page 878 Be sure to exchange the parts in the order of the SRAM and SYS board. SYS board Be sure to exchange the parts in the order of the SRAM and SYS board. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 286a...
  • Page 879 FROM fields. Remarks: If the error is not cleared, reinstallation of the system firmware, system software and application is needed. (HS-49 Firmware update mode) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 287...
  • Page 880 Be sure to exchange the parts in the order of the SRAM and SYS board. SYS board Be sure to exchange the parts in the order of the SRAM and SYS board. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 288...
  • Page 881 Be sure to exchange the parts in the order of the SRAM and SYS board. SYS board Be sure to exchange the parts in the order of the SRAM and SYS board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 289...
  • Page 882 Recover the ADI key on the SRAM. KeyBroken  P. 9-25 "9.2.5 Precautions and procedure when replacing the SRAM" ([G]Backup ADI key (FROM -> SRAM)) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 290...
  • Page 883 Be sure to exchange the parts in the order of the SRAM and SYS board. SYS board Be sure to exchange the parts in the order of the SRAM and SYS board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 291...
  • Page 884 Recover the ADI key on the SRAM. KeyBroken  P. 9-25 "9.2.5 Precautions and procedure when replacing the SRAM" ([G]Backup ADI key (FROM -> SRAM)) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 292...
  • Page 885 Be sure to exchange the parts in the order of the SRAM and SYS board. SYS board Be sure to exchange the parts in the order of the SRAM and SYS board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 293...
  • Page 886 Be sure to exchange the parts in the order of the harness, CCD board and SYS board. SYS board Be sure to exchange the parts in the order of the harness, CCD board and SYS board. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 294...
  • Page 887 If you back up the data in advance, they will be recovered by restoring them after rebuilding the database. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 295...
  • Page 888 2. If the error is not recovered, reinstall the system software. (HS-49 Firmware update mode > System Software(HD data)) Parts to be replaced Remark e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 296...
  • Page 889 2. If the error is not recovered, reinstall the system software. (HS-49 Firmware update mode > System Software(HD data)) Parts to be replaced Remark © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 297...
  • Page 890 This error occurs when the top 3 bytes of the MAC address is not "00" "80" "91". SYS board Replace the SYS board. Parts to be replaced Remark SYS board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 297a...
  • Page 891 • Set the value of FS-08-9010 to "0". • If it changes to another error code, follow the procedure for the changed error code. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 298...
  • Page 892 Board 1. Power supply unit 2. SYS board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 299...
  • Page 893 1. Reinstall the system software and application program.  P. 9-17 "9.2.3 Precautions and procedures when replacing the HDD" e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 300...
  • Page 894 1. Perform HS-76 SRAM clear mode -> Reset Date and Time. 2. Request the administrator to set the date and time. Parts to be replaced Remarks SYS board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 301...
  • Page 895 The SRAM is cleared. Check item Measures SYS board Check if the model of the equipment matches the part number of the SYS board. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 302...
  • Page 896 9. Perform “Automatic gamma adjustment” <PRT> (FS-05- 8008 / FS-05-8009). 10.Turn the power OFF and then back ON. Parts to be replaced Remark SYS board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 303...
  • Page 897 2. If the error cannot be solved after installing the system firmware, reinstall the system software and application program.  P. 11-2 "11.2 Firmware Updating with USB Device" e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 304...
  • Page 898 Parts to be replaced Remark SYS board e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 304a...
  • Page 899 [1C64] Terminal mail address unset Reset the Terminal mail address. Turn the power OFF and then back ON. Perform the job in error again. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 305...
  • Page 900 Check if the mail server is operating properly. Turn the power OFF and then back ON. Perform the job in error again. If the error still occurs, replace the SYS board. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 306...
  • Page 901 A user, who does not have the AddressbookRemoteAccess privilege, has performed export/import of the address book. Check if the correct privilege is given to a user. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 307...
  • Page 902 Backup the documents in the box or folder to PC or delete them. [2BF2] Exceeding maximum number of folders Backup the folders in the box or folder to PC or delete them. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 308...
  • Page 903 A Scan To Email job is carried out while user authentication or department authentication has not been done. • Retry the job after user authentication or department authentication has been done. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 309...
  • Page 904 [2C72] POP Before SMTP error Check that both the POP Before SMTP setting and POP3 setting are correct, then perform authentication again. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 310...
  • Page 905 A Scan To File job is carried out while user authentication or department authentication has not been done. • Retry the job after user authentication or department authentication has been done. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 311...
  • Page 906 Check if access privilege to the storage directory is writable. Check if the server or local disk has sufficient space in its disk capacity. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 312...
  • Page 907 These errors occur when the mail data is damaged from the transmission to the reception of the mail. Request the sender to retransmit the mail. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 313...
  • Page 908 The paper size of the TIFF file is not acceptable for this equipment. (Acceptable: A4, B4, A3, B5, LT, LG, LD or ST) Request the sender to retransmit the file in the acceptable paper size. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 314...
  • Page 909 These errors occur when the mail data is not transferred properly to the HDD. Request the sender to retransmit the mail. Replace the HDD if the error still occurs after retransmission. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING...
  • Page 910 4. Reset the scheduled print job and then perform the print job in error again. [4211] Printing data storing limitation error Select “Normal Print”, and then perform the printing again. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 316...
  • Page 911 Printing using this function cannot be performed due to a decoding process error which occurs because the PDF file is encrypted incorrectly or encrypted in a language not supported. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING...
  • Page 912  P. 8-2 "8.1.2 Collection of debug logs with a USB device" Initialize HDD. Refer to step 3 and later in “[E]Replace / Format HDD” in “9.2.3Precautions and procedures when replacing the HDD”. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 318...
  • Page 913 [5016] Expired SSL certificate Classification Error item Communication error with external SSL certificate is expired. application Check item Measures Setting Set the correct time. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 319...
  • Page 914 [501B] No URL (host/port) or invalid path Classification Error item Communication error with external Initial URL is invalid. application Check item Measures Setting Set the correct initial URL. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 320...
  • Page 915 [5213] Time for cleaning of the LED printer head Classification Error item TopAccess related error Check item Measures LED printer head Clean the LED printer head. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 321...
  • Page 916 Data to be sent to a cloud server from the equipment has been damaged or incorrect authentication data have been sent. Or Toshiba equipment which has not been supported by the cloud server has been tried to be registered. Check item...
  • Page 917 Retry the update of the setting files and the system software. If the same error occurs more than one time, contact the administrator of the cloud server. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING...
  • Page 918 Error item TopAccess related error Check item Measures Setting The address specified for the network FAX is not registered on the Address Book. Register it. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 324...
  • Page 919 MFP access error User automatic registration failed since the user registration number has reached the upper limit. Check item Measures Setting Delete unnecessary registered users. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 325...
  • Page 920 The card cannot be used because no room-entry data are recorded in it. Check item Measures Setting Use a correct card that has been used for entering the room. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 326...
  • Page 921 A card is not usable since the privilege to use the device or equipment is not applied. Check item Measures Setting Use an available card or request the administrator to apply the privilege. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 327...
  • Page 922 RBAC server has failed. Check item Measures Setting Check if the operating status of the server and connection from the MFP have been confirmed. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 328...
  • Page 923 Confirm that a local folder has a sufficient space in the disk capacity. If not, delete image logs, data in the e-Filing box and shared files. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 329...
  • Page 924 Change the name of the user or the role and reboot the equipment. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 330...
  • Page 925 [71B5] Finisher firmware installation failure Classification Error item Maintenance error Finisher firmware installation failure Check item Measures Setting Finisher firmware installation failed. Reinstall the firmware. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 331...
  • Page 926 [7332] Application installation error Classification Error item Maintenance error Application installation error Check item Measures Setting Installation of the application has failed. Update the application. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 332...
  • Page 927 License deactivation by means of [Online] has failed. Check item Measures License server Ask the license provider whether the license information exists in the server. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 333...
  • Page 928 1st to 3rd octet for the IP address of the equipment in which activation is being performed match those for the host unit. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 334...
  • Page 929 If this error has occurred repeatedly and the license is used continuously, deactivate or delete the license and then perform reactivation with the reusable license. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 335...
  • Page 930 Since the number of the licenses registered in this equipment has reached the maximum, new ones cannot be activated. Check item Measures License Deactivate or delete the licenses which are not being used. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 336...

  • Page 931: Network Error

    Check if the same IP address is not used by other machine. [8022] Authentication Failure Classification Error item Network error Failed in 802.1X authentication. Check item Measures Setting Check the user credential. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 337...
  • Page 932 Ipsec error if auth for shared key failed Check item Measures Setting Mismatch in IKEv1 Pre Shared Key. Check the PSK in MFP and remote machine. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 338...
  • Page 933 IPsec Certificate template should be valid. 2. CRL DP server name is mapped in MFP’s host table or DNS entry. 3. Certificate against CRL. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 339...
  • Page 934 Ipsec error for ikev2 if secret key auth failed Check item Measures Setting Mismatch in IKEv2 Pre Shared Key. Check the PSK in MFP and peer machine. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 340...
  • Page 935 Ipsec error for ikev2 if CA is not trusted Check item Measures Setting Check the CA certificate in MFP and peer machine. Check the CA certificate timestamp. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 341...
  • Page 936 Error item Network error Ipsec error for local ip mismatch Check item Measures Setting Local traffic selector mismatch. Check the source address/port in IPsec filter. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 342...
  • Page 937 Ipsec error id manual key is not valid Check item Measures Setting Check the Inbound and Outbound (ESP Encryption/ Authentication and AH Authentication) keys in MFP and Remote PC. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 343...
  • Page 938 Network error Print data could not be received completely. Check item Measures Radio wave condition Wait for a while and then reattempt the printing. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 344...
  • Page 939 Verify the access point name setting and mechanism used for association same as Access Point setting. [8103] Wireless Certificate verification failure Classification Error item Network error Wireless Certificate verification failure © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 345...
  • Page 940 Check item Measures Setting Check if the user name or password is correctly entered. Enter them by specifying the upper and lower case letters correctly. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 346...
  • Page 941 The user log-on time is invalid at domain authentication and the user cannot log-on. Check item Measures Setting Check the log-on time setting of the user account in "Active Directory User and Computer". © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 347...
  • Page 942 Check if the Realm name of the Active Directory server of the equipment is wrong. If this problem still persists, contact your Window server administrator. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 348...

  • Page 943: Fax Error

    Paper misfeeding occurred with another job. • A fax job was canceled. Check item Measures Setting In the case of paper misfeeding, remove it and reattempt the fax transmission. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 349...
  • Page 944 Take the following action and reattempt the fax reception. • In the case of a capacity shortage, free up the memory space. • In the case of an abnormality, replace the storage. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 350...
  • Page 945 Check item Measures Setting Check the capability of the other side’s device and reattempt the fax transmission by using a receivable mode for it. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 351...
  • Page 946 Reception Classification Error item Fax error The fax reception has failed since after receiving FTT, the receiver has received a timeout or DCN. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 352...
  • Page 947 [00C0] Image signal carrier not detected Classification Error item Fax error The fax reception has failed since this equipment has failed to detect a carrier. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 353...
  • Page 948 Fax error The fax reception has failed due to the disconnection of the communication since the length of the received original exceeded 2 m. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 354...
  • Page 949 MCF, RTP, RTN, PIN or PIP fax or this equipment could not detect MPS, EOM or EOP. Check item Measures Setting Reattempt the fax reception. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 355...
  • Page 950 RR or DCN was received during ECM transmission. Check item Measures Setting Ask to adjust the attenuator and link equalizer of the other side’s device and reattempt the fax transmission. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 356...
  • Page 951 Fax error The fax reception has failed since MCF could not be returned from this equipment. Check item Measures Setting Reattempt the fax reception. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 357...
  • Page 952 • If the error persists, replace the fax board. Reception Classification Error item Fax error The fax reception has failed due to defective hardware. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 358...
  • Page 953 Setting • Reboot this equipment and reattempt the fax reception. • Reinstall the fax firmware. • If the error persists, replace the fax board. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 359...
  • Page 954 Check item Measures Setting Reboot the equipment. If the error still persists, replace the fax board of line 2. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 360...

  • Page 955: Other Errors

    In addition, select the setting of the equipment corresponding to that of the switch. ([ADMIN] > [NETWORK] > [ETHERNET]) Check the set communication speed as follows if required: [ADMIN] > [NETWORK] > [ETHERNET] © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 361...
  • Page 956 SYS board. • Check if there is no abnormality in the switching regulator. • Check if there is no abnormality in the SYS board. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 362...
  • Page 957  P. 8-365 "[ 2 ] The equipment does not start after the power has been turned ON." © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 363...
  • Page 958 The lighting condition of the status LED is determined while Bit0 is turned OFF. Due to this, be sure to check the condition from Bit1 to Bit7 while Bit0 is turned OFF. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 364...
  • Page 959 Check if the inlet [1] and its harness [2] are open circuited or disconnected. Main power switch [4] Check if the main power switch [4] and its harness [5] are open circuited or disconnected. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 365...
  • Page 960 OFF and then back ON. (Does the LCD screen display?) • Check if there is abnormality such as catching in the harnesses of the applicable options. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 366...
  • Page 961 When the problem is not resolved (the LCD screen does not display) even if the front cover or the side cover is opened, replace the switching regulator. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING...
  • Page 962 (CN105) on the SYS board. • The voltage of 5pin is 4.8V or more, that for 9pin is 0V and that for 1pin is 4.8V or more. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 368...
  • Page 963 • Replace the main memory. Replace parts Remarks Power cable Switching regulator Fuser unit SYS board LGC board © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 369...
  • Page 964 "Fax line1 is out of order." or "Fax line2 is out of order." is displayed 1. Turn the power OFF and then back ON. 2. Replace the fax board. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 370...
  • Page 965 Connector check (CN347) • Harness check • Short circuited or open circuited check Replacement part Remark Flat cable SYS board LGC board Developer unit © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 371...
  • Page 966 Drum coupling Loose coupling, damage, Check if they are installed and coupling deformation properly or replace the on the couplings. equipment side e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 372...
  • Page 967 LGC board and the LED printer head is short circuited or open circuited. Is there any abnormalities in the Replace the LED printer head. LED printer head. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 373...

  • Page 968: Uneven Pitch And Jitter Image

    Replace the cleaning peeling of the cleaning blade blade. Transfer belt Are there uneven pitches of Replace the TBU gears. drive 0.5 mm or 0.71 mm? e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 374...
  • Page 969 (1 month or more), causing an uneven pitch. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 375...
  • Page 970 5 if defect Using FS-04-36 for each color occurs. Parameter Check the image processing Adjust the color balance adjustment parameters. (color). value Adjust the image density. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 376...
  • Page 971 * If the trouble is not solved at the step 1 and the step 2 or followings (excluding the parameter adjustment) are performed, make sure to perform “Enforced performing of image quality closed-loop control” and then “Automatic gamma adjustment” after taking a measure. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING...
  • Page 972 Cover Is the cover installed properly? Correct it. (Is the drum exposed to the external light?) e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 378...
  • Page 973 * If the trouble is not solved at the step 1 and the step 2 or followings (excluding the parameter adjustment) are performed, make sure to perform “Enforced performing of image quality closed-loop control” and then “Automatic gamma adjustment” after taking a measure. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING...
  • Page 974 CN371) are inserted at an angle. LGC board Check if the board is short Replace the LGC board or SYS and SYS circuited or open circuited. board. board e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 380...
  • Page 975 Check item Measures Remarks Density Check the gradation Perform the forced performing reproduction reproduction. of image quality closed-loop control (FS-05-2742) and then automatic gamma adjustment. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 381...
  • Page 976 * If the trouble is not solved at the step 1 and the step 2 or followings (excluding the parameter adjustment) are performed, make sure to perform “Enforced performing of image quality closed-loop control” and then “Automatic gamma adjustment” after taking a measure. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 382...
  • Page 977 Is the thermistor dirty? Clean or replace the thermistor and then perform non-contact thermistor correction. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 383...
  • Page 978 Check the density of printer Output the test patterns and When output image. check them. defects using FS-04-36 for each color occur, perform the correspondi troubleshoot procedures. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 384...

  • Page 979: Blurred Image

    Check if the LED printer head lifting If not, correct the LED printer head mechanism works properly. lifting mechanism. ( P. 3-47 "3.9.3 LED printer head lifting mechanism") © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 385...

  • Page 980: Poor Fusing

    Pressure Are the pressure springs working Check/adjust the pressure springs. between fuser properly? roller and pressure roller improper e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 386...
  • Page 981 Is the paper type corresponding to its Use the proper type of paper or mode? select the proper mode. Using the recommended paper? Use the recommended paper. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 387...

  • Page 982: Blank Print

    Is the drum rotating? Check/correct the drum coupling engaging. Check the drum drive system. Is the drum grounded? Check the contact of the grounding plate. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 388...
  • Page 983 Are the connectors securely Reconnect the connectors securely. CCD, SYS connected? Is any harness between Replace the harness. and LGC the boards open circuited? boards © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 389...

  • Page 984: Solid Print

    Are the connector of the high-voltage Reconnect the harness securely. electrode/grid harness securely connected? Replace the high-voltage harness. bias) Is the harness open circuited? e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 390...
  • Page 985 Check item Measures Bedewing of Is the drum bedewed? Clean the drum. drum Keep the power cord plugged so that the damp heater can work. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 391...
  • Page 986 Drum Is there scratch or foreign Replace the drum. matter on the drum surface? e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 392...
  • Page 987 LED printer head 16 Check if the width of the Replace the flat cable. white banding is other than 8 Replace the LED printer head. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 393...
  • Page 988 Is the charger grid dirty or deformed? Clean or replace the charger grid. Main charger Is there foreign matter on the Remove foreign matter. charger grid? Clean or replace the charger grid. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 394...
  • Page 989 Registration Is the registration guide improperly Correct it. guide installed? 2nd transfer Is the 2nd transfer front guide Correct it. front guide installed properly? © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 395...
  • Page 990 Measures RADF Is the RADF installed and adjusted Reinstall and readjust it. properly? Transfer unit Is the transfer belt unit installed Correct it. properly? e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 396...
  • Page 991 Clean or replace the needle deformed? electrode. Is there foreign matter inside the Remove foreign matter. charger case? Is the inner surface of charger case Clean inside. dirty? © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 397...
  • Page 992 SYS board to brush. confirm that no foreign matter is adhering to the connector and the terminal of the harness. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 398...
  • Page 993 Is the charger grid dirty or deformed? Clean or replace the charger grid. Main charger Is there foreign matter on the Remove foreign matter. charger grid? Clean or replace the charger grid. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 399...

  • Page 994: White Spots

    Main charger Is there foreign matter on the Remove it. charger? Is the needle electrode dirty or Clean or replace the needle deformed? electrode. e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 400...
  • Page 995 2nd transfer roller bias) Paper Is the paper type corresponding to its Use the proper type of paper or mode? select the proper mode. © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 401...

  • Page 996: Poor Transfer

    Clean the roller, remount the spring, roller malfunctioning? or replace defective motor-related parts. Aligning Is the aligning amount proper? Decrease the aligning amount amount e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 402...
  • Page 997 Check the circuit and adjust the transformer output defective? transformer output. (1st/2nd Are the high-voltage harness and Correct them if loosened. transfer roller terminals in proper contact? bias) © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 403...
  • Page 998 Is the developer unit pressure spring Check the pressure spring. applying properly? Is the transport of developer material Remove foreign matter if any. poor? e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 404...
  • Page 999 Check if the LED printer head lifting If not, correct the LED printer head mechanism works properly.v lifting mechanism. ( P. 3-47 "3.9.3 LED printer head lifting mechanism") © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 405...
  • Page 1000 Fig.8-43 Cause/Section Step Check item Measures Developer unit 1 Is the magnetic brush in proper Adjust the doctor sleeve gap. contact with the drum? e-STUDIO2000AC/2500AC © 2016-2019 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 406...

  • Page 1001: Uneven Image Density

    8.5.21 Uneven image density 2 Fig.8-44 Fig.8-45 © 2016-2019 Toshiba Tec Corporation All rights reserved e-STUDIO2000AC/2500AC ERROR CODE AND TROUBLESHOOTING 8 - 407...

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