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Step
Action and Questions
6
Replace the
"RIP Board" on page
Does this fix the problem?
Error Code 116
Error Code 116 can occur if the Magenta Printhead Control cable or Magenta Printhead
Video cable is open, damaged or not properly connected.
Step
Action and Questions
1
Check to make sure that all packing materials have been
removed from the printer, especially important check at the
top of the print cartridge for the cardboard or plastic
packaging as well as making sure the ITU blanket have
been removed.
Has all the packing material been removed?
2
Are the Magenta Printhead Video and Magenta Printhead
control cables connected correctly to the Magenta
Printhead and to J10 and J11 on the RIP Board?
3
Check for any signs of damage to the Magenta Video
Printhead Cable and Magenta Printhead Control Cable.
Is there any signs of damage to the cables or connectors?
4
Check the voltage on J8 -8. The voltage measures
approximately +5.0 V dc.
Is the voltage correct?
5
Check continuity of the Magenta Video Cable.
Is there continuity?
5060-XXX
4-10.
Yes
No
Problem
Solved
Replace the
Cyan
Printhead.
Go to
"Printheads"
on page
You must
perform the
"Printhead
Adjustments
" on page 4-1
anytime a
printhead is
replaced.
Yes
No
Go to step 2
Remove the
packing
material from
the printer
Go to step 3
Reseat the
cables
correctly
Replace the
Go to step 4
damaged
cables
Go to step 5
Replace the
"RIP Board"
on page 4-10
Go to step 6
Replace the
defective
cable
Diagnostic Information
4-33.
2-85
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