Product Support - Performance Computer PT-VME161 User Manual

Performance Computer
APPENDIX C: Product Support
!
IF YOU ENCOUNTER DIFFICULTY IN USING THIS PERFORMANCE COMPUTER SBus
PRODUCT, YOU CAN CONTACT OUR SUPPORT PERSONNEL IN ONE OF THREE WAYS.
A) Preferred - If you have Internet services - email us at pccsupport@pt.com. Outline your problem
in detail. Please include your return email address, and a telephone number.
B) FAX - If you have FAX service, contact our FAX Number at (716) 256-0791. Mark your FAX
to Attention: VME Product Support. Outline your problem in detail. Please include your return FAX
number and a telephone number.
C) Contact us via telephone at U.S. Area Code 716-256-0248. Product Support is available between
8:00 am and 5:00 pm Eastern Time, Monday through Friday.
In addition, Performance Computer supports an internet mail server. This can be used to get updated
drivers and other information on PCC's products, You can request a usage document by sending
electronic mail to the server, with nothing in the body of the email text (no signature files). The
server's internet address is:
pccserver@pt.com
If you are located outside North America, we encourage you to contact the local PCC distributor or
agent for support. Many of our distributors or agents maintain technical support staffs.
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