Option Problems - Dell 3115 Color Laser User Manual

Cannot scan using TWAIN or WIA
on s Server 2008 computer.

Option Problems

If an opti not operate correctly following installation or stops working:
Turn off the multifunction wait for 10 seconds, and then turn on the multifunction printer.
If es not fix the problem, unplug the multifunction printer, and check ction between
the option and the multifunction printer.
Print the system settings page to see if the option is listed Installed Options list. If the
option is not listed, reinstall e
Ensure the opt selected in the printer driver you are using.
The follo le lists printer options and corrective actions for related pro If the suggested
corrective action does not correct the proble customer service.
oblem Action
tional tray · Ensure the optional 550-sheet paper feeder is correctly con he multifunction
printer. Reinstall the feeder. See
Feeder(See 26.)" and
· Ensure the print media is orrectly. See
Trays(See 10.)" for more information.
er · sure the duplexer is correctly installed. Reinstall the duplexer. See
the Optional
Memory card · Ensure the memory ca rely connected to the printer system board.
Multi- · Ensure the card y inserted to the correct slot.
protocol card
· Ensure you are using the correct card.
Services
Right-click Windows Image Acquisition , and
then click Start.
Install the Desktop Experien re on the computer.
To ins Experience:
Click Start, point to Admine Tools, and then click
Server Manager.
Under Features Summary click Add Features.
Select the Desktop Experience check box, click
Next, and then click Install
Restart the computer.
"Printing a System Settings
"Removing the Optional 550-Sheet Paper
"Installing the Optional 550 aper
Duplexer(See 26.)" and
Pag(See 15.)".
Feeder(See 8.)".
"Loading Print Media in S and Optional
"Installing a Duplexer(See 8.)".
"Removing