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Printer Display Is Blank; Option Problems - Dell S2830dn User Manual

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Troubleshooting

Printer display is blank

Action
Step 1
Press the Sleep button on the printer control panel.
Does Ready appear on the printer display?
Step 2
Turn off the printer, then wait for about 10 seconds, and then turn
the printer back on.
Do Please wait and Ready appear on the printer display?

Option problems

Cannot detect internal option
Action
Step 1
Turn off the printer, then wait for about 10 seconds, and then turn
on the printer.
Does the internal option operate correctly?
Step 2
Check if the internal option is properly installed in the controller
board.
a
Turn off the printer using the power switch, and then unplug the
power cord from the electrical outlet.
b
Make sure the internal option is installed in the appropriate
connector in the controller board.
c
Connect the power cord to the printer, then to a properly
grounded electrical outlet, and then turn on the printer.
Is the internal option properly installed in the controller board?
Step 3
Print a menu settings page, and then check to see if the internal
option is listed in the Installed Features list.
Is the internal option listed in the menu settings page?
Yes
No
The problem is
Go to step 2.
solved.
The problem is
Turn off the printer,
solved.
and then contact
technical
Yes
No
The problem is
Go to step 2.
solved.
Go to step 3.
Connect the internal
option to the
controller board.
Go to step 4.
Reinstall the internal
option.
118
support.

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