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Printer Display Is Blank; Option Problems - Dell B2360d-dn User Manual

Laser printer.
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Table of Contents
Troubleshooting
Action
Step 11
Check the installed printer driver.
Is the correct printer driver installed?
Step 12
Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
Is the printer working?

Printer display is blank

Action
Step 1
Press the Sleep button on the printer control panel.
Does Ready appear on the printer display?
Step 2
Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
Do Please wait and Ready appear on the printer display?

Option problems

Cannot detect internal option
Action
Step 1
Turn off the printer, then wait for about 10 seconds, and then turn on the
printer.
Does the internal option operate correctly?
Step 2
Check if the internal option is properly installed in the controller board.
a
Turn off the printer using the power switch, and then unplug the power
cord from the electrical outlet.
b
Make sure the internal option is installed in the appropriate connector
in the controller board.
c
Connect the power cord to the printer, then to a properly grounded
electrical outlet, and then turn on the printer.
Is the internal option properly installed in the controller board?
Yes
No
Go to step 12.
Install the correct
printer driver.
The problem is solved. Contact
support.
Yes
No
The problem is solved. Go to step 2.
The problem is solved. Turn off the printer,
and then contact
technical
Yes
No
The problem is solved. Go to step 2.
Go to step 3.
Connect the internal
option to the controller
board.
118
technical
support.

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