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Dell 3110cn Service Manual

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Dell 3110cn
17 Jan 2008

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  • Page 1 Dell 3110cn 17 Jan 2008...
  • Page 3 Operation contents of this document may be subject to modification without notice. Dell Inc. will not assume responsibility for accidental or incidental damages resulting from technical or editorial errors or omissions in this manual, the issue of this manual, the execution of descriptions in this manual, or the use of this manual.
  • Page 4: About This Manual

    1. About this manual This manual is a standard service manual of Dell Inc. containing information required for maintenance of this laser printer (standard specifications). 2. Marks giving caution Maintenance operations requiring special cautions or additional information regarding descriptions in this manual are presented as "Warning,"...
  • Page 5: Safety

    4. Safety To prevent possible accidents during maintenance operation, you should observe strictly the "Warning" and "Caution" information in this manual. Avoid dangerous operations and operations out of the scope of this manual. Various processes not covered by this manual may be required in actual operations, and should be performed carefully, always giving attention to safety.
  • Page 6: Driving Units

    4.2 Driving units When servicing gears or other driving units, be sure to turn off the power switch and unplug the power cord. Drive them manually when required. Do not do the print work removing the cover of the printer to confirm the operation of driving part.
  • Page 7: Laser Beams

    4.4 Laser beams • If your eyes are exposed to laser beams, you may lose your eyesight. • Never open the cover if the warning label for laser beams is attached there. • Before disassembling and reassembling this laser printer, be sure to turn it OFF. •...
  • Page 8: Warning/Caution Labels

    4.5 Warning/caution labels Warning labels and caution labels are attached to this laser printer to prevent accidents Check those labels for their peeling or stains when servicing the printer. 4.5.1 Caution label for high-temperature units Kmy00004KA Version 3 2007.03.15...
  • Page 9: Caution Label For Toner Cartridges

    4.5.2 Caution label for toner cartridges Kmy00005B Version 3 2007.03.15...
  • Page 10 Kmy00006A viii Version 1 2006.02.06...
  • Page 11: Caution Label For Mpf

    4.5.3 Caution label for MPF Kmy00008A Version 3 2007.03.15...
  • Page 12: Caution Label For Print Head

    4.5.4 Caution label for print head Kmy00009B Version 3 2007.03.15...
  • Page 13: Caution Label For Transfer Belt

    4.5.5 Caution label for transfer belt Kmy00007A Version 3 2007.03.15...
  • Page 14: Caution Label For Duplex

    4.5.6 Caution label for duplex Kmy00011GA Version 3 2007.03.15...
  • Page 15: Unpacking The Printer

    Unpacking the Printer The printer must be carried horizontally with two or more persons. Take extreme care to avoid personal injuries. Check visually the printer for evidence of any damages. Peel all tapes off the printer. Kmy00011K A Kmy00012KA xiii Version 3 2007.03.15...
  • Page 16 Kmy00014KA Kmy00013KA Kmy00016KA Kmy00015KA Version 3 2007.03.15...
  • Page 17: Table Of Contents

    TABLE OF CONTENTS 1. About this manual......................ii 2. Marks giving caution......................ii 3. Related documents......................ii 4. Safety ..........................iii 4.1 Power source ............................iii 4.2 Driving units ............................iv 4.3 High-temperature units ......................... iv 4.4 Laser beams ............................v 4.5 Warning/caution labels...........................vi 4.5.1 Caution label for high-temperature units..................vi 4.5.2 Caution label for toner cartridges....................
  • Page 18: Chapter 1 Troubleshooting

    Chapter 1 Troubleshooting Progressing with the Troubleshooting................1 - 1 Flow of Troubleshooting Confirms Installation Status Cautions for Service Operations Cautions for FIP Use Items To Be Confirmed Before Going To FIP Troubleshooting FIP...........................1 - 11 Flow of FIP Status Code List LCD Display Error Code FIP ......................1 - 31 FIP-1.
  • Page 19: Fip-1

    Chapter 1 Troubleshooting FIP-1. 22 016-330/016-331/016-332/016-333/016-334/016-335/016-336/016-337/016-360 Restart Printer FIP-1. 23 016-338 Restart Printer FIP-1. 24 016-350 Restart Printer FIP-1. 25 016-370 Restart Printer FIP-1. 26 093-964 CRUM ID FIP-1. 27 Paper Jam 071-100 FIP-1. 28 Paper Jam 072-100 FIP-1. 29 Paper Jam 075-100 FIP-1.
  • Page 20: Fip-1

    Chapter 1 Troubleshooting Entry Chart for Image Quality Troubleshooting Items to be Confirmed Before Image Quality Troubleshooting Print Image Quality Specification Image Quality FIP FIP-1.P1 Faint print (Low contrast) FIP-1.P2 Blank print (No print) FIP-1.P3 Solid black FIP-1.P4 Vertical blank lines (White stripes in paper transport direction) FIP-1.P5 Horizontal band cross out (White stripes in the horizontal direction) FIP-1.P6 Vertical stripes FIP-1.P7 Horizontal stripes...
  • Page 21 Chapter 1 Troubleshooting Version 4 2008.01.17...
  • Page 22: Chapter 2 Operation Of Diagnostic

    Chapter 1 Troubleshooting Troubleshooting in this manual assumes use of diagnostic operation. However, the troubleshooting allows for the case where the diagnostic operation are not used. You can correct troubles according to these troubleshooting proce dures after understanding them well. 1.
  • Page 23: Confirms Installation Status

    Chapter 1 Troubleshooting 1.2 Confirms Installation Status Be sure to check the following items before starting the troubleshooting procedures Voltage of the power supply is within the specifications (measure the voltage at the electric outlet). Power cord is free from breakage, short-circuit, disconnected wire, or incorrect connection in the power cord.
  • Page 24: Fip-1

    Chapter 1 Troubleshooting 1.3 Cautions for Service Operations Be sure to remove the power cord except when it is specifically required. If the printer is kept ON, never touch the conductive parts while it is not specifically required. The power switch and inlet are live even while the power supply is cut off. Never touch the live parts.
  • Page 25: Fip-1

    Chapter 1 Troubleshooting 1.4 Cautions for FIP Use It is assumed in the FIP that the printer controller (PWBA ESS) is normally functioning. If any trouble cannot be corrected by troubleshooting, replace the printer controller with a normal one and check for proper operation again.
  • Page 26: Fip-1

    Chapter 1 Troubleshooting 13) Parts which are always removed to check as indicated in the FIP and procedures for that purpose are not specifically referred to here. They should be handled carefully. 14) “Replacement” in the FIP indicates replacement of parts which are considered to be the source of trouble to be checked after replacing those parts, assemblies containing them (HIGH ASSY).
  • Page 27: Fip-1

    Chapter 1 Troubleshooting 1.5 Items To Be Confirmed Before Going To FIP Troubleshooting Basic Printer Problems Some printer problems can be easy to resolve. If a problem occurs with your printer, check each the following: If a message is displayed on the LCD of operator panel, see “2.3 Status Code List” or “2.4 LCD Display”.
  • Page 28: Print Media Guidelines

    See "Loading Print Media in Optional Trays" and "Loading the Multipurpose Feeder" for detailed loading instructions. Paper Characteristics The following paper characteristics affect print quality and reliability. Dell recommends that you follow these guidelines when evaluating new paper stock. Version 1 2006.02.25...
  • Page 29 Chapter 1 Troubleshooting Weight The tray automatically feeds paper weights from 60 to 216 g/m2 (16 to 57.6 lb. bond) grain long. The multipurpose feeder automatically feeds paper weights from 60 to 216 g/m2 (16 to 56 lb. bond) grain long.
  • Page 30: Selecting Paper

    Chapter 1 Troubleshooting Preprinted papers that require a registration (the precise print location on the page) greater than ±0.09 in., such as optical character recognition (OCR) forms In some cases, you can adjust registration with your software program to successfully print on these forms.
  • Page 31: Print Media Supported

    Chapter 1 Troubleshooting Multipurpose Feeder 250-sheet Tray Optional 550-sheet Tray Japanese Post Card Print Media Supported Y: Yes N: No Multipurpose Feeder 250-sheet Tray Optional 550-sheet Tray Plain Paper Light (60-76gsm) Plain Paper Normal (80gms) Plain Paper Thick (82-98gms) Covers Normal (106-163gms) Covers Thick (164-216gms) Transparency Labels...
  • Page 32: Fip-1

    Chapter 1 Troubleshooting 2. FIP 2.1 FIP The FIP is the first step for trouble diagnosis. The FIP isolates the presence of various troubles including error codes, and guides the troubleshooting procedure. 2.2 Flow of FIP Ask the operator about trouble status. Is operator’s operating method correct? Turn off and turn on the Power.
  • Page 33: Fip-1

    Chapter 1 Troubleshooting 2.3 Status Code List FIP to be Error Message Error Contents referred 001-360 Restart Printer <IOT Fan Motor Failure> MCU detects an error upon receiving error signal from the Rear FIP-1. 1 Flip Fan. Contact Support IfMessageReturns 001-361 Restart Printer <IOT Fan Motor Failure>...
  • Page 34: Fip-1

    Chapter 1 Troubleshooting FIP to be Error Message Error Contents referred 006-370 Restart Printer <IOT ROS Failure> FIP-1. 7 Flip The rotational error is detected by ROS Motor check. Contact Support IfMessageReturns 006-371 Restart Printer <IOT ROS Failure> The interval of SOS signal is longer than the specified value. FIP-1.
  • Page 35: Fip-1

    Chapter 1 Troubleshooting FIP to be Error Message Error Contents referred 006-380 Restart Printer <IOT ROS Failure> FIP-1. 7 Flip 006-370, 006-371 and 006-372 errors occurred. Contact Support IfMessageReturns 006-381 Restart Printer <IOT ROS Failure> FIP-1. 7 Flip 006-370, 006-371 and 006-373 errors occurred. Contact Support IfMessageReturns 006-382...
  • Page 36: Fip-1

    Chapter 1 Troubleshooting FIP to be Error Message Error Contents referred 007-345 Restart Printer <IOT Motor Failure> FIP-1. 8 Flip 007-340 and 007-341 errors occurred. FIP-1. 9 Contact Support IfMessageReturns 007-346 Restart Printer <IOT Motor Failure> FIP-1. 8 Flip 007-340 and 007-342 errors occurred. FIP-1.
  • Page 37: Fip-1

    Chapter 1 Troubleshooting FIP to be Error Message Error Contents referred 007-355 Restart Printer FIP-1. 8 <IOT Motor Failure> FIP-1. 9 Flip 007-340, 007-341 and 007-342 errors occurred. FIP-1. 10 Contact Support IfMessageReturns 007-356 Restart Printer FIP-1. 8 <IOT Motor Failure> FIP-1.
  • Page 38: Fip-1

    Chapter 1 Troubleshooting FIP to be Error Message Error Contents referred 007-365 FIP-1. 8 Restart Printer <IOT Motor Failure> FIP-1. 9 Flip 007-340, 007-341, 007-342 and 007-343 errors occurred. FIP-1. 10 Contact Support FIP-1. 11 IfMessageReturns 007-366 FIP-1. 8 Restart Printer <IOT Motor Failure>...
  • Page 39 Chapter 1 Troubleshooting FIP to be Error Message Error Contents referred 009-654 Restart Printer <IOT ADC Sensor Error> FIP-1. 14 Flip ADC sensor sensed the high density. Contact Support IfMessageReturns 009-655 Restart Printer <IOT ADC Sensor Error> FIP-1. 15 Flip ADC sensor sensed the low density.
  • Page 40: Fip-1

    Chapter 1 Troubleshooting FIP to be Error Message Error Contents referred 010-382 Restart Printer <IOT Fuser Failure> NC sensor or ST sensor sensed high temp. FIP-1. 19 Flip NC: No contact/ST: Soft Touch Reseat Fuser Contact Support 010-383 Restart Printer <IOT Fuser Failure>...
  • Page 41: Fip-1

    Chapter 1 Troubleshooting FIP to be Error Message Error Contents referred 010-392 Restart Printer <IOT Fuser Failure> Fuser warming up time is longer than the specified value. FIP-1. 19 Flip (standby) Reseat Fuser Contact Support 010-393 Restart Printer <IOT Fuser Failure> ST sensor sensed high temp.
  • Page 42: Fip-1

    Chapter 1 Troubleshooting FIP to be Error Message Error Contents referred 016-315 Restart Printer <ESS On Board RAM W/R Check Fail> The error is detected by on board RAM W/R check during FIP-1. 20 Flip initialization. Contact Support IfMessageReturns 016-316 Restart Printer <ESS DIMM Slot RAM W/R Check Fail>...
  • Page 43 Chapter 1 Troubleshooting FIP to be Error Message Error Contents referred 016-334 Restart Printer <MPC MAC Address Checksum Error> FIP-1. 22 Flip Checksum error in the MPC MAC address. Reseat MPC Contact Support 016-335 Restart Printer <MPC Ethernet BIST parity/RAM R/W Error> The error is detected by MPC Ethernet BIST parity RAM R/W FIP-1.
  • Page 44 Chapter 1 Troubleshooting FIP to be Error Message Error Contents referred 016-348 Restart Printer <ESS Network OS Error> FIP-1. 20 Flip The error is detected by On Board Network OS. Reseat MPC Contact Support 016-349 Restart Printer <ESS Network VxWORKS Error> FIP-1.
  • Page 45: Lcd Display

    Chapter 1 Troubleshooting 2.4 LCD Display FIP to be Problem Error Message Error Contents referred Paper Jam 071-100 Flip <IOT 250 Feeder Misfeed JAM> Open Tray1 The Regi sensor is not turned on within the specified FIP-1. 27 Remove Paper time.
  • Page 46 Chapter 1 Troubleshooting FIP to be Problem Error Message Error Contents referred <IOT Remain Paper JAM> -The remain paper at the Dup Jam Sensor. Paper Jam -The paper reached Dup Jam Sensor earlier than 077-907 the specified time. Flip -The paper passed Dup Jam Sensor earlier than the Paper Jam Open Front Cover FIP-1.
  • Page 47 Chapter 1 Troubleshooting FIP to be Problem Error Message Error Contents referred Error XXX Cart 093-919, 093-920, 093-921, 093-922 Flip <IOT Toner Tape Staying> Check XXX Cart The toner tape staying is detected. Contact Support. When a new toner cartridge is installed, the ADC FIP-1.
  • Page 48 Chapter 1 Troubleshooting FIP to be Problem Error Message Error Contents referred CRUM ID <IOT Belt Unit CRUM ID Error> 009-371 The Belt Unit CRUM ID error is detected. FIP-1. 49 Flip The Belt Unit CRUM ID read by the sensor is Reseat different from the one that was recorded.
  • Page 49 Chapter 1 Troubleshooting FIP to be Problem Error Message Error Contents referred Close FrontCover 077-300 <IOT Cover Front Open> Cover Open FIP-1. 55 Flip The Front Cover is open. Front Cover Is Open Invalid ID 016-383 <Download Error> FIP-1. 56 Flip The ID of the downloaded file is invalid.
  • Page 50 FIP-1. 60 Flip The print data specifies paper type/size not available Data Violation for the printer. Press Ready to Print 193-700 <Custom Toner Mode> FIP-1. 61 Flip The printer is in custom toner mode. non-DELL Toner Installed Version 4 2008.01.17...
  • Page 51 Chapter 1 Troubleshooting FIP to be Problem Error Message Error Contents referred Over Heat 042-700 <IOT Over Heat Stop> The temp. sensor in OHP SENSOR sensed high FIP-1. 62 Flip temperature. cooling down Please Wait... Other Ready to Print <IOT Over Heat Warning> 142-700 The printing mode becomes half speed mode, by the high temperature.
  • Page 52: Error Code Fip

    Chapter 1 Troubleshooting 3. Error Code FIP FIP-1. 1 001-360/001-363 Restart Printer Possible causative parts:FAN MAIN (PL9.1.10) LVPS (PL9.1.4) PWBA MCU (PL9.1.20) Checking the FAN MAIN Does the FAN MAIN function normally? Checked by [Digital Output] - [DO-1e] in [IOT Diagnosis]. In the test, close the INTERLOCK SWITCH.
  • Page 53 Chapter 1 Troubleshooting FIP-1. 2 001-361/001-363 Restart Printer Possible causative parts:PWBA MCU (PL9.1.20) CHUTE ASSY DUP (PL11.1.1) Checking the FAN DUP Does the FAN REAR function normally? Checked by [Digital Output] - [DO-5d] in [IOT Diagnosis]. In the test, close the INTERLOCK SWITCH.
  • Page 54 Chapter 1 Troubleshooting FIP-1. 3 003-341/003-342/003-343/003-344/003-345/003-346/003-347/003-348/003-349/ 003-350 Restart Printer Possible causative parts:PWBA MCU (PL9.1.20) Checking the error occurring Does the error still occur after several ON/OFF operations of power? Checking after replacing END *1 the PWBA MCU. Replace the PWBA MCU. (Removal 29/Replacement Does the error still occur when the...
  • Page 55: Fip-1. 4 003-356 Restart Printer

    Chapter 1 Troubleshooting FIP-1. 4 003-356 Restart Printer Possible causative parts:TRANSFER BELT (PL4.1.1) HVPS (PL5.1.17) FUSER (PL6.1.10) PWBA EEPROM (PL9.1.1) PWBA MCU (PL9.1.20) Checking the failure parts. Press the " ", " " and " " keys after 003-356 error occurred Is the "ADDR: 38∗∗"...
  • Page 56 Chapter 1 Troubleshooting Is the "ADDR: 3A∗∗" displayed? Reseat the TRANSFER BELT. Does the error still occur when turning on the power? Replace the TRANSFER BELT. Version 3 2007.03.15...
  • Page 57 Chapter 1 Troubleshooting Is the "ADDR: 31∗∗" displayed? Reseat the HVPS. Does the error still occur when turning on the power? Replace the HVPS. (Removal 32/ Reseat the PWBA MCU. Replacement 14) Does the error still occur when turning on the power? Replace the PWBA MCU.
  • Page 58: Tray

    Chapter 1 Troubleshooting FIP-1. 5 004-310 Restart Printer Possible causative parts:PWBA MCU (PL9.1.14) OPTION FEEDER ASSY (PL12.1.1) Checking the Optional Tray installing Reseat the Optional Tray. (Removal 42/Replacement 4) Does the error still occur when turning on the power? Checking after replacing the Optional Tray Replace the Optional Tray.
  • Page 59: Fip-1

    Chapter 1 Troubleshooting FIP-1. 6 004-311 Restart Printer Possible causative parts:PWBA MCU (PL9.1.20) DUPLEX ASSY (PL11.1.1) Checking Duplex installation to the printer. Reseat the DUPLEX ASSY. (Removal 5/ Replacement 39) Does the error still occur when the power is turned ON? Replace the DUPLEX ASSY.
  • Page 60: Fip-1

    Chapter 1 Troubleshooting FIP-1. 7 006-370/006-371/006-372/006-373/006-374/006-375/006-376/006-377/006-378/ 006-379/006-380/006-381/006-382/006-383/006-384 Restart Printer Possible causative parts:ROS ASSY (PL5.1.2) PWBA MCU (PL9.1.20) Checking the ROS ASSY installation Reseat the ROS ASSY. (Removal 34/Replacement Does the error still occur when turning on the power? Checking the PWBA MCU installation Reseat the PWBA MCU.
  • Page 61: Fip-1

    Chapter 1 Troubleshooting FIP-1. 8 007-340/007-345/007-346/007-347/007-348/007-355/007-356/007-357/007-358/ 007-359/007-360/007-365/007-366/007-367/007-368/007-370 Restart Printer Possible causative parts:DRIVE ASSY MAIN (PL8.1.1) PWBA MCU (PL9.1.20) Checking the Transfer Belt, Fuser and the Black Toner Cartridge installation Reseat the transfer belt, Fuser and black toner cartridge. Does the error still occur when turning on the power? Checking the Main...
  • Page 62: Fip-1

    Chapter 1 Troubleshooting FIP-1. 9 007-341/007-345/007-349/007-350/007-351/007-355/007-356/007-357/007-361/ 007-362/007-363/007-365/007-366/007-367/007-369/007-370 Restart Printer Possible causative parts:DRIVE ASSY MAIN (PL8.1.1) PWBA MCU (PL9.1.20) Checking the toner cartridges installation Reseat the Y, M, C and K toner cartridges. Does the error still occur when turning on the power? Checking the Sub Motor.
  • Page 63: Fip-1

    Chapter 1 Troubleshooting FIP-1. 10 007-342/007-346/007-349/007-352/007-353/007-355/007-358/007-359/ 007-361/007-362/007-364/007-365/007-366/007-368/007-369/007-370 Restart Printer Possible causative parts:DRIVE ASSY MAIN (PL8.1.1) PWBA MCU (PL9.1.20) Checking the toner cartridges installation Reseat the Y, M and C toner cartridges. Does the error still occur when turning on the power? Checking the Deve Motor.
  • Page 64: Fip-1

    Chapter 1 Troubleshooting FIP-1. 11 007-343/007-347/007-350/007-352/007-354/007-356/007-358/007-360/ 007-361/007-363/007-364/007-365/007-367/007-368/007-369/007-370 Restart Printer Possible causative parts:FEEDER ASSY (PL3.2.99) DRIVE ASSY PH (PL8.1.8) PWBA MCU (PL9.1.20) Checking the standard paper cassette installation Reseat the standard paper cassette. Does the error still occur when turning on the power? Are the regi rolls rotated smoothly? Check rolls by your...
  • Page 65: Fip-1

    Chapter 1 Troubleshooting FIP-1. 12 007-344/007-348/007-351/007-353/007-354/007-357/007-359/007-360/ 007-362/007-363/007-364/007-366/007-367/007-368/007-369/007-370 Restart Printer Possible causative parts:PWBA MCU (PL9.1.20) 550 OPTION FEEDER (PL12.1.1) Checking the paper cassette installation Reseat the paper cassette. Does the error still occur when turning on the power? Checking the turn roll and feed rolls.
  • Page 66: Fip-1

    Checking the Toner Cartridge Are the Toner Cartridges installed to the printer the DELL Toner? Checking the Toner Set the non-DELL Cartridge installation toner mode through Reseat the Toner Cartridge. the control panel. Does the error still occur when turning...
  • Page 67: Fip-1

    Chapter 1 Troubleshooting FIP-1. 14 009-654 Restart Printer Possible causative parts:BELT CRU (PL4.1.1) CARTRIDGE ASSY (PL5.1.18 (K)/5.1.19 (C)/5.1.20 (M)/5.1.21 (Y)) DRIVE ASSY MAIN (PL8.1.2) PWBA MCU (PL9.1.20) Checking the BELT CRU installation. Reseat the BELT CRU. Does the error still occur when turning on the power? Checking the toner...
  • Page 68: Fip-1

    Chapter 1 Troubleshooting FIP-1. 15 009-655 Restart Printer Possible causative parts:BELT CRU (PL4.1.1) ROS ASSY (PL5.1.2) CARTRIDGE ASSY (PL5.1.18 (K)/5.1.19 (C)/5.1.20 (M)/5.1.21 (Y)) DRIVE ASSY MAIN (PL8.1.2) PWBA MCU (PL9.1.20) Checking the BELT CRU installation. Reseat the BELT CRU. Does the error still occur when turning on the power? Checking the toner...
  • Page 69 Chapter 1 Troubleshooting Checking the Deve Motor for operation. Does the Deve Motor rotate normally? Checked by [Digital Output] - [DO-f] in [IOT Diagnosis]. Checking after replacing Checking after replacing the corresponding the DRIVE ASSY MAIN. CARTRIDGE ASSY Replace the DRIVE ASSY Replace the CARTRIDGE MAIN.
  • Page 70 Chapter 1 Troubleshooting FIP-1. 16 010-317 Insert Fuser Possible causative parts:FUSER ASSY (PL6.1.10) PWBA MCU (PL9.1.20) Checking FUSER ASSY installation Is FUSER ASSY installed correctly? Reseat the FUSER ASSY. (Removal 8/ Replacement 38) Does the error still occur after several ON/OFF operations of power? Checking after replacing...
  • Page 71: Fip-1. 17 010-351 Replace Fuser/Restart Printer

    Chapter 1 Troubleshooting FIP-1. 17 010-351 Replace Fuser/Restart Printer Possible causative parts:FUSER ASSY (PL6.1.10) PWBA MCU (PL9.1.20) Checking the fuser life counter. Is the life counter going to reach the replacement time? Checking the FUSER Replace the FUSER ASSY installation ASSY.
  • Page 72: Fip-1. 18 010-354 Restart Printer

    Chapter 1 Troubleshooting FIP-1. 18 010-354 Restart Printer Possible causative parts:SENSOR HUM (PL9.1.19) PWBA MCU (PL9.1.20) Checking the SENSOR HUM installation. Reseat the SENSOR HUM. (Removal 28/ Replacement 18) Does the error still occur when turning on the power? Checking the PWBA MCU installation Reseat the PWBA MCU.
  • Page 73 Chapter 1 Troubleshooting FIP-1. 19 010-377/010-378/010-379/010-380/010-381/010-382/010-383/010-384/ 010-385/010-386/010-387/010-388/010-389/010-390/010-391/010-392/ 010-393/010-394/010-395 Restart Printer Possible causative parts:FUSER ASSY (PL6.1.10) LVPS (PL9.1.4) PWBA MCU (PL9.1.206) Checking the FUSER ASSY installation Reseat the FUSER ASSY. Does the error still occur when turning on the power? Checking after replacing the FUSER ASSY Replace the FUSER ASSY.
  • Page 74 Chapter 1 Troubleshooting FIP-1. 20 016-300/016-301/016-302/016-310/016-313/016-315/016-317/016-323/ 016-327/016-340/016-344/016-345/016-346/016-347/016-348/016-349 Restart Printer / Erase Flash Err. 016-392 / Write Flash Err. 016-393 / Verify Error 016-394 / PDL Error 016-720 Possible causative parts:PWBA ESS (PL9.1.27) Checking the PWBA ESS installation Reseat the PWBA ESS. Does the error still occur when turning on the power?
  • Page 75 Chapter 1 Troubleshooting FIP-1. 21 016-316/016-318 Restart Printer Possible causative parts:Memory Card (option) PWBA ESS (PL9.1.27) Checking the Memory Card installation. Reseat the Memory Card. Does the error still occur when turning on the power? Checking after replacing the Memory Card. Replace the Memory Card.
  • Page 76 Is the MPC firmware version on the wired Network 12,15 or later? Checking after Download the firmware replacing the MPC. from the DELL web site. Replace the MPC. Does the error still occur when turning on the power? Replace PWBA ESS. (Removal 23/ Replacement 23) Version 4 2008.01.17...
  • Page 77: Fip-1. 23 016-338 Restart Printer

    Chapter 1 Troubleshooting FIP-1. 23 016-338 Restart Printer Possible causative parts:Option Wireless Printer Adapter Option MPC Board Checking the Connected device to the USB port on the MPC. Is the Wireless Printer Adapter connected to the USB port on the MPC? Connect the Wireless Checking the Wireless...
  • Page 78: Fip-1. 24 016-350 Restart Printer

    Chapter 1 Troubleshooting FIP-1. 24 016-350 Restart Printer Possible causative parts:PWBA ESS (PL9.1.27) IEEE 1284 Cable Checking the PC and the cable Swap the another PC and cable. Does the error still occur when printing? Check the PC setting Replace the PWBA and disconnection of ESS.
  • Page 79: Fip-1. 25 016-370 Restart Printer

    Chapter 1 Troubleshooting FIP-1. 25 016-370 Restart Printer Possible causative parts:PWBA MCU (PL9.1.20) PWBA ESS (PL9.1.23) Checking the PWBA ESS installation. Reseat the PWBA ESS. (Removal 23/ Replacement 23) Does the error still occur when turning on the power? Checking the PWBA MCU installation.
  • Page 80 Does the error still occur when turning on the power? Checking the FUSER ASSY type Is the FUSER ASSY installed the 3110cn FUSER? Checking after replacing the FUSER ASSY Replace the FUSER ASSY. Does the error still occur when turning on the power? Replace the PWBA MCU.
  • Page 81: Fip-1. 27 Paper Jam

    Chapter 1 Troubleshooting FIP-1. 27 Paper Jam 071-100 Possible causative parts:250 PAPER CASSETTE ASSY (PL2.2.99) KIT ROLLER (PL2.2.99) KIT FEEDER (PL3.2.99) DRIVE ASSY PH (PL8.1.7) PWBA MCU (PL9.1.20) Checking the paper condition Is the paper in the Tray wrinkled or damaged? Replace the paper with a Checking the paper size...
  • Page 82 Chapter 1 Troubleshooting Checking the Regi Sensor for operation Does the number on the screen increase by one, every time the actuator of the regi sensor is operated? Checked by [Digital Input]-[DI-3] in [IOT Diagnosis]. Replace the KIT FEEDER. Checking the DRIVE ASSY (Removal 16/Replacement PH for operation Does the DRIVE ASSY PH...
  • Page 83 Chapter 1 Troubleshooting Checking the feed roll for shape and operation Remove the paper cassette. Are feed rollers installed correctly? Also are they not contaminated or damaged, and rotate smoothly? Check these items by turning them with your fingers. Replace the KIT ROLLER. Checking the after If error occurred, replace replacing the 250 PAPER...
  • Page 84: Fip-1. 28 Paper Jam

    Chapter 1 Troubleshooting FIP-1. 28 Paper Jam 072-100 Possible causative parts:KIT FEEDER (PL3.2.99) 550 PAPER CASSETTE ASSY (PL12.4.1) KIT ROLLER (PL12.3.99) 550 OPTION FEEDER (PL12.1.1) PWBA MCU (PL9.1.20) Checking the paper condition Is the paper in the Tray wrinkled or damaged? Replace the paper with a Checking the paper size...
  • Page 85 Chapter 1 Troubleshooting Checking the Regi Sensor for operation Does the number on the screen increase by one, every time the actuator of the regi sensor is operated? Checked by [Digital Input]-[DI-3] in [IOT Diagnosis]. Replace the KIT FEEDER. Checking the Feed Motor (Removal 16/Replacement for operation Does the feed motor operate...
  • Page 86 Chapter 1 Troubleshooting Checking the Turn Clutch for operation Does the feed clutch operate properly? Checked by [Digital Output]-[DO-33] in [IOT Diagnosis]. Replace the 550 OPTION Checking the feed roll and FEEDER. (Removal 42/ turn roll for shape and Replacement 4) operation Remove the paper cassette.
  • Page 87 Chapter 1 Troubleshooting Checking the after replacing the 550 OPTION FEEDER Replace the 550 OPTION FEEDER. (Removal 42/ Replacement 4) Does the error still occur when printing? Replace the PWBA MCU. (Removal 29/ Replacement 17) Version 1 2006.02.25...
  • Page 88: Fip-1. 29 Paper Jam

    Chapter 1 Troubleshooting FIP-1. 29 Paper Jam 075-100 Possible causative parts:250 PAPER CASSETTE ASSY (PL2.2.99) KIT ROLLER (PL2.2.99) KIT SOLENOID FEED MSI (PL3.1.98) KIT FEED ROLL MSI (PL3.1.99) KIT FEEDER (PL3.2.99) PWBA MCU (PL9.1.20) Checking the paper condition Is the paper in the Tray wrinkled or damaged? Replace the paper with a...
  • Page 89 Chapter 1 Troubleshooting Checking the Regi Sensor for operation Does the number on the screen increase by one, every time the actuator of the regi sensor is operated? Checked by [Digital Input]-[DI-3] in [IOT Diagnosis]. Checking the Feed Replace the KIT FEEDER. Solenoid MPF for (Removal 16/Replacement operation...
  • Page 90 Chapter 1 Troubleshooting Checking the Feed Roll and turn roll for shape and operation Remove the paper cassette. Are rollers installed correctly? Also are they not contaminated or damaged, and rotate smoothly? Check these items by turning them with your fingers. Checking the after Replace the KIT ROLLER.
  • Page 91 Chapter 1 Troubleshooting FIP-1. 30 077-900/077-901 Paper Jam Possible causative parts:KIT FEEDER (PL3.2.99) FUSER ASSY (PL6.1.10) DRIVE ASSY MAIN (PL8.1.2) DRIVE ASSY PH (PL8.1.7) PWBA MCU (PL9.1.20) Checking the paper condition Is the paper in the Tray wrinkled or damaged? Replace the paper with a Checking the Front Cover new and dry one.
  • Page 92 Chapter 1 Troubleshooting Checking the Regi Sensor for operation Does the number on the screen increase by one, every time the actuator of the exit sensor is operated? Checked by [Digital Input]-[DI-3] in [IOT Diagnosis]. Replace the KIT FEEDER. Checking the Main Motor (Removal 16/Replacement for operation Does the main motor operate...
  • Page 93 Chapter 1 Troubleshooting Checking the PH motor for operation Does the feed motor operate properly? Checked by [Digital Output]-[DO-a] in [IOT Diagnosis]. Replace the DRIVE ASSY Checking the regi clutch for PH. (Removal 15/ operation Replacement 31) Does the regi clutch operate properly? Checked by [Digital Output]-[DO-29] in [IOT...
  • Page 94 Chapter 1 Troubleshooting Checking the Regi rolls shape and operation Are rollers installed correctly? Also are they not contaminated or damaged, and rotate smoothly? Check these items by turning them with your fingers. Replace the KIT FEEDER. Checking the BELT CRU (Removal 16/Replacement installation Reseat the BELT CRU.
  • Page 95: Fip-1. 31 Paper Jam

    Chapter 1 Troubleshooting FIP-1. 31 Paper Jam 077-903 Possible causative parts:KIT FEEDER (PL3.2.99) DRIVE ASSY PH (PL8.1.7) PWBA MCU (PL9.1.20) Checking the jam Remove the jammed paper. Does the error still occur when printing? Checking the Regi Sensor for operation Does the number on the screen increase by one, every time the actuator of the exit...
  • Page 96: Fip-1. 32 Paper Jam

    Chapter 1 Troubleshooting FIP-1. 32 Paper Jam 077-907 Possible causative parts:KIT COVER ASSY FRONT (PL1.2.98) KIT FEEDER (PL3.2.99) FUSER ASSY (PL6.1.10) CHUTE DUP GATE (PL6.1.13) DRIVE ASSY MAIN (PL8.1.2) DRIVE ASSY PH (PL8.1.7) CHUTE ASSY DUP (PL11.1.1) Checking the Front Cover latching Open and close the Front Cover, check the latching.
  • Page 97 Chapter 1 Troubleshooting Checking the shape and installation of the Chute Exit Out (refer to PL6.1.1) Are shape and the installation of the Chute Exit Out? Checking the shape and Reseat the Chute Exit Out. installation of the Chute If broke, replace the KIT MSI.
  • Page 98 Chapter 1 Troubleshooting Checking the Dup Clutch for operation Does the Dup Clutch operate properly? Checked by [Digital Output]-[DO-35] in [IOT Diagnosis]. Replace the CHUTE ASSY Checking the Dup Motor for DUP. (Removal 5/ operation Replacement 41) Does the Dup clutch operate properly? Checked by [Digital Output]-[DO-13] in [IOT...
  • Page 99 Chapter 1 Troubleshooting FIP-1. 33 Load Tray N or MPF 024-910/024-911/024-914 Possible causative parts:CASSETTE ASSY 250 (PL2.1.1) FEEDER ASSY (PL3.2.99) PWBA MCU (PL9.1.20) CASSETTE ASSY 500 (PL12.4.1) Checking the paper size. Does the paper size in use meet the specification? Use the paper that meets Checking the paper size setup.
  • Page 100 Chapter 1 Troubleshooting Checking the paper cassette guide Reseat the end guide of paper cassette. Does the error still occur when printing? Checking after replacing the paper cassette. Replace the paper cassette. Does the error still occur when printing? Replace the PWBA MCU.
  • Page 101 Chapter 1 Troubleshooting FIP-1. 34 Load Tray N or MPF 024-965/024-966/024-969 Possible causative parts:CASSETTE ASSY 250 (PL2.1.1) FEEDER ASSY (PL3.2.99) PWBA MCU (PL9.1.20) 550 OPTION FEEDER (PL12.1.1) Checking the paper In specified the tray or the cassette, is there the paper? Checking the paper size Load the paper Check the paper size below.
  • Page 102 Chapter 1 Troubleshooting Checking the ACTUATOR NO PAPER MSI Does the ACTUATOR NO PAPER MSI operate smoothly? Checking the SENSOR Replace the CASSETTE PHOTO (No Paper ASSY 250 Sensor) Does the number on the screen increase by one, every time the actuator of the SENSOR PHOTO (No Paper Sensor) is operated? Checked by [Digital Input] - [DI-10] in...
  • Page 103 Chapter 1 Troubleshooting Does the ACTUATOR NO PAPER operate smoothly? Checking the SENSOR Replace the PHOTO (No Paper FEEDER ASSY. Sensor) (Removal 16/ Replacement 30) Does the number on the screen increase by one, every time the actuator of the SENSOR PHOTO (No Paper Sensor) is operated? Checked by [Digital Input] - [DI-11] in [IOT Diagnosis].
  • Page 104 Checking the Toner Cartridge Are the Toner Cartridges installed to the printer the DELL Toner? Set the non-DELL Checking the DELL toner type toner mode through the control panel. Is the toner cartridge installed the 3110 Checking the Toner Replace the toner Cartridge installation cartridge.
  • Page 105 Chapter 1 Troubleshooting FIP-1. 36 TapeOn XXX Cart 093-919/093-920/093-921/093-922 Possible causative parts:CARTRIDGE ASSY K (PL5.1.18) CARTRIDGE ASSY C (PL5.1.19) CARTRIDGE ASSY M (PL5.1.20) CARTRIDGE ASSY Y (PL5.1.21) Checking the Toner Tape for staying Has the Toner Tape been pulled out? Checking the TONER Pull out the Toner Tape.
  • Page 106: Fip-1. 37 Replace Cart

    Chapter 1 Troubleshooting FIP-1. 37 Replace Cart. 093-930 Possible causative parts:CARTRIDGE ASSY Y (PL5.1.21) PWBA MCU (PL9.1.20) Confirming the toner life counter. Is the life counter going to reach the replacement time? Replace the Toner Checking the toner Cartridge. cartridge installation. Is the toner cartridge installed correctly? Checking after replacing...
  • Page 107: Fip-1. 38 Replace Cart

    Chapter 1 Troubleshooting FIP-1. 38 Replace Cart. 093-931 Possible causative parts:CARTRIDGE ASSY M (PL5.1.20) PWBA MCU (PL9.1.20) Confirming the toner life counter. Is the life counter going to reach the replacement time? Replace the Toner Checking the toner Cartridge. cartridge installation. Is the toner cartridge installed correctly? Checking after replacing...
  • Page 108: Fip-1. 39 Replace Cart

    Chapter 1 Troubleshooting FIP-1. 39 Replace Cart. 093-932 Possible causative parts:CARTRIDGE ASSY C (PL5.1.19) PWBA MCU (PL9.1.20) Confirming the toner life counter. Is the life counter going to reach the replacement time? Replace the Toner Checking the toner Cartridge. cartridge installation. Is the toner cartridge installed correctly? Checking after replacing...
  • Page 109: Fip-1. 40 Replace Cart

    Chapter 1 Troubleshooting FIP-1. 40 Replace Cart. 093-933 Possible causative parts:CARTRIDGE ASSY K (PL5.1.18) PWBA MCU (PL9.1.20) Confirming the toner life counter. Is the life counter going to reach the replacement time? Replace the Toner Checking the toner Cartridge. cartridge installation. Is the toner cartridge installed correctly? Checking after replacing...
  • Page 110: Fip-1. 41 Ready To Print

    Chapter 1 Troubleshooting FIP-1. 41 Ready to Print 093-423 Possible causative parts:CARTRIDGE ASSY Y (PL5.1.21) PWBA MCU (PL9.1.20) Confirming the toner life counter. Is the life counter going to reach the replacement time? Replace the Toner Checking toner Cartridge. cartridge installation. Is the toner cartridge installed correctly? Checking after replacing...
  • Page 111: Fip-1. 42 Ready To Print

    Chapter 1 Troubleshooting FIP-1. 42 Ready to Print 093-424 Possible causative parts:CARTRIDGE ASSY M (PL5.1.20) PWBA MCU (PL9.1.20) Confirming the toner life counter. Is the life counter going to reach the replacement time? Replace the Toner Checking toner Cartridge. cartridge installation. Is the toner cartridge installed correctly? Checking after replacing...
  • Page 112: Fip-1. 43 Ready To Print

    Chapter 1 Troubleshooting FIP-1. 43 Ready to Print 093-425 Possible causative parts:CARTRIDGE ASSY C (PL5.1.19) PWBA MCU (PL9.1.20) Confirming the toner life counter. Is the life counter going to reach the replacement time? Replace the Toner Checking toner Cartridge. cartridge installation. Is the toner cartridge installed correctly? Checking after replacing...
  • Page 113: Fip-1. 44 Ready To Print

    Chapter 1 Troubleshooting FIP-1. 44 Ready to Print 093-426 Possible causative parts:CARTRIDGE ASSY K (PL5.1.18) PWBA MCU (PL9.1.20) Confirming the toner life counter. Is the life counter going to reach the replacement time? Replace the Toner Checking toner Cartridge. cartridge installation. Is the toner cartridge installed correctly? Checking after replacing...
  • Page 114: Fip-1. 45 Insert Printcart

    Chapter 1 Troubleshooting FIP-1. 45 Insert PrintCart 093-970 Possible causative parts:CARTRIDGE ASSY (Y) (PL5.1.21) SENSOR ASSY CRU (PL5.1.4) PWBA MCU (PL9.1.20) Checking the toner cartridge installation Reseat the toner cartridge on correct Y position Does the error still occur when turning on the power? Checking after replacing the toner cartridge...
  • Page 115: Fip-1. 46 Insert Printcart

    Chapter 1 Troubleshooting FIP-1. 46 Insert PrintCart 093-971 Possible causative parts:CARTRIDGE ASSY (M) (PL5.1.20) SENSOR ASSY CRU (PL5.1.4) PWBA MCU (PL9.1.20) Checking the toner cartridge installation Reseat the toner cartridge on correct M position Does the error still occur when turning on the power? Checking after replacing the toner cartridge...
  • Page 116: Fip-1. 47 Insert Printcart

    Chapter 1 Troubleshooting FIP-1. 47 Insert PrintCart 093-972 Possible causative parts:CARTRIDGE ASSY (C) (PL5.1.19) SENSOR ASSY CRU (PL5.1.4) PWBA MCU (PL9.1.20) Checking the toner cartridge installation Reseat the toner cartridge on correct C position Does the error still occur when turning on the power? Checking after replacing the toner cartridge...
  • Page 117: Fip-1. 48 Insert Printcart

    Chapter 1 Troubleshooting FIP-1. 48 Insert PrintCart 093-973 Possible causative parts:CARTRIDGE ASSY (K) (PL5.1.18) SENSOR ASSY CRU (PL5.1.4) PWBA MCU (PL9.1.20) Checking the toner cartridge installation Reseat the toner cartridge on correct K position Does the error still occur when turning on the power? Checking after replacing the toner cartridge...
  • Page 118: Fip-1. 49 Crum Id 009-371 / Inset Belt Unit

    Does the error still occur when the power is turned ON? Checking the BELT CRU model. Is the BELT CRU installed the 3110cn? Checking after replacing Replace the BELT the BELT CRU. CRU. Replace the BELT CRU. Does the error still...
  • Page 119: Fip-1. 50 Ready To Print

    Chapter 1 Troubleshooting FIP-1. 50 Ready to Print 094-422 Possible causative parts:BELT CRU (PL4.1.1) PWBA MCU (PL9.1.20) Confirming the BELT CRU life counter Is the life counter going to reach the replacement time? Replace the PWBA Replace the BELT MCU. (Removal 29/ CRU.
  • Page 120: Fip-1. 51 Belt Unit

    Chapter 1 Troubleshooting FIP-1. 51 Belt Unit 094-911 Possible causative parts:BELT CRU (PL4.1.1) PWBA MCU (PL9.1.20) Confirming the BELT CRU life counter. Is the life counter going to reach the replacement time? Replace the BELT Replace the PWBA CRU. MCU. (Removal 29/ Replacement 17) Version 1 2006.02.25...
  • Page 121: Fip-1. 52 010-359 Restart Printer

    Does the error still occur when turning on the power? Checking the FUSER ASSY type Is the FUSER ASSY installed the 3110CN FUSER? Checking after replacing the FUSER ASSY Replace the FUSER ASSY. Does the error still occur when turning...
  • Page 122: Fip-1. 53 Ready To Print

    Chapter 1 Troubleshooting FIP-1. 53 Ready to Print 010-421 Possible causative parts:FUSER ASSY (PL6.1.10) PWBA MCU (PL9.1.20) Checking the Fuser life counter. Is the life counter going to reach the replacement time? Checking the FUSER Replace the Fuser. ASSY installation Reseat the FUSER ASSY.
  • Page 123 Chapter 1 Troubleshooting FIP-1. 54 Tray Detached 024-946/024-947 / Load Tray 1 077-912 Possible causative parts:CASSETTE ASSY 250 (PL2.1.1) SWITCH ASSY SIZE (PL7.1.18) PWBA MCU (PL9.1.20) 550 OPTION FEEDER (PL12.1.1) CASSETTE ASSY 550 (PL12.4.1) Checking the CASSETTE ASSY installation Reseat the CASSETTE ASSY. Does the error still occur when turning on the power?
  • Page 124 Chapter 1 Troubleshooting Does the Switch Assy Size function normally? Checked by [Digital Input] - [DI-20] in [IOT Diagnosis]. Checking after replacing the CASSETTE ASSY 550 Replace the CASSETTE ASSY 550. Does the error still occur when turning on the power? Replace the 550 OPTION FEEDER.
  • Page 125: Fip-1. 55 Close Frontcover

    Chapter 1 Troubleshooting FIP-1. 55 Close FrontCover 077-300 Possible causative parts:COVER ASSY FRONT (PL1.2.98) HARN ASSY INTERLOCK (PL9.1.3) LVPS (PL9.1.4) PWBA MCU (PL9.1.20) Checking COVER ASSY FRONT for shape. Are there any damages on the COVER ASSY FRONT? Checking the interlock Replace the COVER switch for operation.
  • Page 126 FIP-1. 56 Invalid ID 016-383 / Range Chk Error 016-384 / Header Error 016-385 / Check Sum Error 016-386 / Format Error 016-387 Possible causative parts:PWBA ESS (PL9.1.27) Checking the download firmware Is the download firmware the 3110cn? Redownload the Checking the PWBA ESS correct firmware. installation Reseat the PWBA ESS.
  • Page 127: Fip-1. 57 Mpc Error 016-388 / Mpc Detached 016-389 / Mpc Com. Failed

    Checking the MPC Is the MPC installed on the PWBA ESS? Checking the download Install the MPC. MPC firmware Is the download firmware the 3110cn? Redownload the Checking the MPC correct firmware. installation Reseat the MPC. Does the error still occur when...
  • Page 128 Chapter 1 Troubleshooting Checking the PWBA ESS installation Reseat the PWBA ESS. (Removal 23/Replacement 23) Does the error still occur when downloading the firmware? Checking after replacing the MPC Replace the MPC. Does the error still occur when downloading the firmware? Replace the PWBA ESS.
  • Page 129: Fip-1. 58 Out Of Memory 016-700/Disk Full

    Chapter 1 Troubleshooting FIP-1. 58 Out of Memory 016-700/Disk Full 016-980 Possible causative parts:PWBA ESS (PL9.1.27) Memory Card (Option) Checking the memory capacity for print. Prints the small size file (like a Windows test print). Does the error still occur when test printing? Checking the memory card Add the...
  • Page 130: Fip-1. 59 Invalid User 016-757 / Disabled Func 016-758 / Reached Limits

    Possible causative parts:PWBA ESS (PL9.1.27) Checking the ColorTrack setting Is the ColorTrack setting correctly? Use the Dell Printer Configuration Web Tool. If the 016-759 error occurred, check that the number of registered user is 50 or less. Set the ColorTrack Replace the PWBA setting.
  • Page 131: Fip-1. 60 Invalid Job

    Chapter 1 Troubleshooting FIP-1. 60 Invalid Job 016-799 Possible causative parts:PWBA ESS (PL9.1.27) Checking the paper size. Does the paper size in use meet the specification? Use the paper Checking the paper that meets the size setup. specification. Does the paper size in use match the size set through the control panel? Set the paper size through...
  • Page 132: Fip-1. 61 Ready To Print

    Cartridge. Is the installed toner cartridge to the printer the DELL toner? Checking the PWBA ESS. Cancel the non DELL toner mode by the control panel. Does the message on the LCD turn off the non DELL toner? Checking after replacing the toner cartridge.
  • Page 133: Fip-1. 62 Over Heat 042-700/Ready To Print

    Chapter 1 Troubleshooting FIP-1. 62 Over Heat 042-700/Ready to Print 142-700 Possible causative parts:KIT FEEDER (PL3.2.99) PWBA MCU (PL9.1.20) Checking the room temperature Is the room temp. over 32 degrees C ?. Checking the Change the room or printing cool down the room Did the client print the large volume of...
  • Page 134: Fip-1. 63 Electrical Noise

    Chapter 1 Troubleshooting FIP-1. 63 Electrical Noise Checking the external noise Are there any other electrical appliances within 3 meters of the printer, such as generators, radio and appliances with motors? Ether turn off the other electrical appliances, or relocate the printer at least 6 meters from other appliances.
  • Page 135: Entry Chart For Image Quality Troubleshooting

    Chapter 1 Troubleshooting 4. Image Quality Trouble 4.1 Entry Chart for Image Quality Troubleshooting Start Test Printing Is there a corresponding FIP? Carry out the corresponding troubleshooting. eplace T ANSFE ASSY then FUSE ASSY. The trouble is restored? The trouble is restored? Kmy01003KA It is stated as the Printer Controller is normal.
  • Page 136 Chapter 1 Troubleshooting When the image quality trouble of print occurs, get a print to judge, understand and treat the trouble substance precisely and appropriately, and then troubleshoot efficiently, using the image quality FIP table according to each phenomenon. When trouble restoration with image quality FIP is not possible, check again with the image quality FIP, and then replace [ESS and possible causative parts] in order and check, and operate Troubleshooting, using [Chapter 2 Diagnostic].
  • Page 137 Chapter 1 Troubleshooting When horizontal lines and/or spot occur periodically, it is possibly caused by the trouble of a particular roll. In this case, measure the trouble interval on the test print, and check the relation to the roll in the table below. The interval does not necessarily match circumference of the roll.
  • Page 138: Print Quality Problems

    If the toner is low, your customers can something extend the cartridge life by removing the cartridge from the 3110cn, gently shaking it from side-to-side, and replacing it (Rocking the toner cartridge from side-to-side loosens toner that may get stuck).
  • Page 139 Chapter 1 Troubleshooting 4) Toner spots appear on the page/printing is blurred: a) Check the toner cartridge to make sure it is installed correctly. b) Change the toner cartridge. 5) Entire page is white: a) Make sure the packaging material is removed from the toner cartridge. b) Check the toner cartridge to make sure it is installed correctly.
  • Page 140 Chapter 1 Troubleshooting 4.3 Print Image Quality Specification Image Quality Guarantee Conditions The image quality is specified and guaranteed under the following conditions. 1) Environmental Condition Temperature: 10°C - 32°C Humidity: 15% RH - 85% RH (85% RH at 28°C) Note that defect may occur due to condensation after around 30 minutes if the printer is turned on in an critical environment such as 85% at 10°C.
  • Page 141 Chapter 1 Troubleshooting Parallelism Perpendicularity Skew Linearity Version 1 2006.02.25...
  • Page 142 Chapter 1 Troubleshooting Magnification Error Registration Printed Guaranteed Area 355.6mm (14inch) Guaranteed printing area 351.6mm 210.9mm 215.9mm (8.5inch) Kmy01001KA Version 4 2008.01.17...
  • Page 143 Chapter 1 Troubleshooting 4.4 Image Quality FIP FIP-1.P1 Faint print (Low contrast) Trouble substance The density of the image is entirely too faint. Possible causative parts - TRANSFER ASSY (PL4.1.1) - DISPENSER ASSY (PL5.1.12) - CARTRIDGE ASSY (PL5.1.18(K)/PL5.1.19 (C)/PL5.1.20 (M)/PL5.1.21 (Y)) - PWBA MCU (PL9.1.20) ABCDEabcde12345 Before commencing troubleshooting, check the paper transfer path.
  • Page 144 Check the printing cartridge installation. data. Is the installed toner cartridge the DELL toner? Checking the sealing tape Replace to the DELL toner staying and print ten sheets [Test Remove the toner cartridge Print]-[Toner Pallet Check] from the printer. in diagnosis.
  • Page 145 Chapter 1 Troubleshooting Checking the paper Is the installed paper with a new and dry one? Replace the paper with Checking the toner a new and dry one. cartridge Is there the faint toner? Checked by [Test Print]- [Toner Pallet Check] in diagnosis.
  • Page 146 Chapter 1 Troubleshooting Checking the TRANSFER ASSY installation Reseat the TRANSFER ASSY. Is the image printed correctly? Checking the TONER DISPENSE MOTOR. Does the TONER DISPENSE MOTOR rotate normally? Checked by [Digital Output]-[DO-21(Y)/ 23(M)/25(C)/27(K) in [IOT Diagnosis]. Replace the failure toner Replace the PWBA MCU.
  • Page 147 Chapter 1 Troubleshooting FIP-1.P2 Blank print (No print) Trouble substance The entire paper is printed pure white. Possible causative parts - TRANSFER ASSY (PL4.1.1) - DISPENSER ASSY (PL5.1.12) - HVPS (PL5.1.17) - CARTRIDGE ASSY (PL5.1.18(K)/PL5.1.19 (C)/PL5.1.20 (M)/PL5.1.21 (Y)) - KIT ROS ASSY (PL5.1.99) - PWBA MCU (PL9.1.20) - PWBA ESS (PL9.1.27) Before commencing troubleshooting, check the paper transfer path.
  • Page 148 Check the printing cartridge. date. Is the installed toner cartridge the DELL toner? Replace to the DELL toner Checking the paper and print ten sheets [Test Print]-[Toner Pallet Check] in diagnosis. Is the installed paper with a new and dry...
  • Page 149 Chapter 1 Troubleshooting Checking the laser beam path. Are there any foreign substance between the ROS ASSY and the drum? Remove the foreign Checking the connection of substance the ROS ASSY. Reseat the connector (P/J 151) of the ROS ASSY. Is the image printed correctly? Checking the TRANSFER...
  • Page 150 Chapter 1 Troubleshooting Checking the TONER DISPENSE MOTOR. Does the TONER DISPENSE MOTOR rotate normally? Checked by [Digital Output]-[DO-21(Y)/ 23(M)/25(C)/27(K) in [IOT Diagnosis]. Replace the PWBA MCU. Checking the PWBA MCU (Removal 29/Replacement installation Reseat the PWBA MCU. (Removal 29/Replacement 17) If not, replace the TONER DISPENSE MOTOR (Removal 26/Replacement...
  • Page 151 Chapter 1 Troubleshooting Checking after replacing the ROS ASSY Replace the ROS ASSY. (Removal 34/Replacement 12) Is the image printed correctly? Replace the PWBA ESS. (Removal 23/ Replacement 23) Version 4 2008.01.17...
  • Page 152 Chapter 1 Troubleshooting FIP-1.P3 Solid black Trouble substance The entire paper is printed jet-black. Possible causative parts - HVPS (PL5.1.17) - CARTRIDGE ASSY (PL5.1.18(K)/PL5.1.19(C)/PL5.1.20 (M)/PL5.1.21 (Y)) - KIT ROS ASSY (PL5.1.99) - PWBA MCU (PL9.1.20) - PWBA ESS (PL9.1.27) Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
  • Page 153 Checking the toner Check the printing cartridge. data. Is the installed toner cartridge the DELL toner? Replace to DELL toner and Checking the printer print ten sheets [Test Print]-[Toner Pallet Check] in diagnosis. Is the image printed correctly? Checked by [Test Print]-...
  • Page 154 Chapter 1 Troubleshooting Checking the PWBA MCU installation Reseat the PWBA MCU. (Removal 29/Replacement 17) Is the image printed correctly? Checking the PWBA ESS installation Reseat the PWBA ESS. (Removal 23/Replacement 23) Is the image printed correctly? Checking the HVPS installation Reseat the HVPS.
  • Page 155 Chapter 1 Troubleshooting FIP-1.P4 Vertical blank lines (White stripes in paper transport direction) Trouble substance There are some extremely faint or completely non-printed parts. Those non- printed parts cover a wide area vertically, along the paper feeding direction. Possible causative parts - TRANSFER ASSY (PL4.1.1) - CARTRIDGE ASSY (PL5.1.18(K)/PL5.1.19(C)/PL5.1.20 (M)/PL5.1.21 (Y)) - KIT ROS ASSY (PL5.1.99)
  • Page 156 Checked by [Test Print]- [Contamination check] in diagnosis. Checking the toner Replace the cartridge corresponding parts. See page 1-116 Is the installed toner cartridge the DELL toner? Replace to the DELL toner and print ten sheets [Test Print]-[Toner Pallet Check] in diagnosis.
  • Page 157 Chapter 1 Troubleshooting Checking the paper Is the installed paper with a new and dry one? Replace the paper with Checking the surface of a new and dry. TRANSFER ASSY. Are there any damages on the surface of TRANSFER ASSY? Checking the foreign substance.
  • Page 158 Chapter 1 Troubleshooting FIP-1.P5 Horizontal band cross out (White stripes in the horizontal direction) Trouble substance There are some extremely faint or completely non-printed parts. Those non- printed parts cover a wide area horizontally, perpendicular to the paper feeding direction. Possible causative parts - TRANSFER ASSY (PL4.1.1) - CARTRIDGE ASSY (PL5.1.18(K)/PL5.1.19(C)/PL5.1.20 (M)/PL5.1.21 (Y))
  • Page 159 Checked by [Test Print]- [Contamination check] in diagnosis. Checking the toner Replace the cartridge corresponding parts. See page 1-116 Is the installed toner cartridge the DELL toner? Replace to the DELL toner and print ten sheets [Test Print]-[Toner Pallet Check] in diagnosis.
  • Page 160 Chapter 1 Troubleshooting Checking the paper Is the installed paper with a new and dry one? Replace the paper with Checking the surface of a new and dry. TRANSFER ASSY. Are there any damages on the surface of TRANSFER ASSY? Checking the foreign substance.
  • Page 161 Chapter 1 Troubleshooting Checking the laser beam path. Are there any foreign substance between the ROS ASSY and the drum? Remove the foreign Replace the failure substance toner cartridge. Version 4 2008.01.17...
  • Page 162 Chapter 1 Troubleshooting FIP-1.P6 Vertical stripes Trouble substance There are vertical black stripes along the paper. Possible causative parts - TRANSFER ASSY (PL4.1.1) - CARTRIDGE ASSY (PL5.1.18(K)/PL5.1.19(C)/PL5.1.20 (M)/PL5.1.21 (Y)) - FUSER ASSY (PL6.1.10) ABCDEabcde12345 If the stripes at the top or back of the paper, replace the IBT ASSY only. Before commencing troubleshooting, check the paper transfer path.
  • Page 163 Checked by [Test Print]- [Contamination check] in diagnosis. Checking the failure Replace the toner cartridge corresponding parts. See page 1-116 Is the installed toner cartridge the DELL toner? Replace to the DELL toner and print ten sheets [Test Print]-[Toner Pallet Check] in diagnosis.
  • Page 164 Chapter 1 Troubleshooting Checking the drum damaged Are there any damage on the drums? Checking the Replace the failure surface of toner cartridge. TRANSFER ASSY. Are there any damages on the surface of TRANSFER ASSY? Replace the Checking the foreign substance. TRANSFER ASSY.
  • Page 165 Chapter 1 Troubleshooting Checking the after replacing the toner cartridge Replace the failure toner cartridge. Is the image printed correctly? Replace the FUSER ASSY. Version 4 2008.01.17...
  • Page 166 Chapter 1 Troubleshooting FIP-1.P7 Horizontal stripes Trouble substance There are horizontal black stripes (perpendicular to the paper path direction) along the paper. Possible causative parts - TRANSFER ASSY (PL4.1.1) - CARTRIDGE ASSY (PL5.1.18(K)/PL5.1.19(C)/PL5.1.20 (M)/PL5.1.21 (Y)) - FUSER ASSY (PL6.1.10) ABCDEabcde12345 Before commencing troubleshooting, check the paper transfer path.
  • Page 167 Chapter 1 Troubleshooting Checking the print job. Print the windows test page. Is the image printed correctly? Check the Checking the foreign printing data. substance. Open the Front cover, check the surrounding area of the toner cartridges and the TRANSFER ASSY. Are there any foreign substances? Measure the stripe...
  • Page 168 Chapter 1 Troubleshooting Checking the surface of TRANSFER ASSY. Are there any damages on the surface of TRANSFER ASSY? Checking the foreign substance. Replace the Remove the Fuser. TRANSFER ASSY. Warning: Start the operation after the FUSER ASSY has cooled down. Check the heat roll surface.
  • Page 169 Chapter 1 Troubleshooting FIP-1.P8 Partial lack Trouble substance There are some extremely faint or completely missing parts in a limited area on the paper. Possible causative parts - TRANSFER ASSY (PL4.1.1) - CARTRIDGE ASSY (PL5.1.18(K)/PL5.1.19(C)/PL5.1.20 (M)/PL5.1.21 (Y)) ABCDEabcde12345 Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
  • Page 170 See page 1-116. Is the installed toner cartridge the DELL toner? Replace to DELL toner. Checking the paper Is the installed paper with the new and dry one? Replace to the paper Checking the surface of with the new and dry.
  • Page 171 Chapter 1 Troubleshooting Checking the high voltage terminal of the TRANSFER ASSY. Open the Front Cover, check the terminals. Are the terminals clean? Clean up the terminals. Replace the printer. Version 4 2008.01.17...
  • Page 172 Chapter 1 Troubleshooting FIP-1.P9 Spots Trouble substance There are toner spots all over the paper disorderedly. Possible causative parts - TRANSFER ASSY (PL4.1.1) - CARTRIDGE ASSY (PL5.1.18(K)/PL5.1.19(C)/PL5.1.20 (M)/PL5.1.21 (Y)) - FUSER ASSY (PL61.1.10) ABCDEabcde12345 If the toner spot at the top or back of the paper, replace the IBT ASSY only. Before commencing troubleshooting, check the paper transfer path.
  • Page 173 Checked by [Test Print]- [Contamination check] in diagnosis. Checking the toner Replace the cartridge. corresponding parts. See page 1-116. Is the installed toner cartridge the DELL toner? Replace to DELL toner. Version 4 2008.01.17...
  • Page 174 Chapter 1 Troubleshooting Checking the foreign substance. Remove the Fuser. Warning: Start the operation after the FUSER ASSY has cooled down. Check the heat roll surface. Are there any foreign substances? Replace the FUSER ASSY. Checking the paper path. Is there the contamination of the toner on the paper path?
  • Page 175 Chapter 1 Troubleshooting FIP-1.P10 Afterimage Trouble substance The ghost appears on the paper. The ghost may be the image of the previous page, or a part of the page currently printing. Possible causative parts - CARTRIDGE ASSY (PL5.1.18(K)/PL5.1.19(C)/PL5.1.20 (M)/PL5.1.21 (Y)) - FUSER ASSY (PL6.1.10) ABCDEabcde12345 Before commencing troubleshooting, check the paper transfer path.
  • Page 176 Chapter 1 Troubleshooting Checking the printing Did the customer print a lot of the same image? Checking the printing Checking the printing Prints the 5 sheets job. Toner Pallet Check. Print the windows test Print the windows test page. page. Is the image printed Is the image printed correctly?
  • Page 177 Chapter 1 Troubleshooting FIP-1.P11 Background (Fog) Trouble substance There is toner stain all over or a part of the page. The stain appears as very bright color (Y, M, C, K or etc.) stain. Possible causative parts - ROS ASSY (PL5.1.2) - CARTRIDGE ASSY (PL5.1.18(K)/PL5.1.19(C)/PL5.1.20 (M)/PL5.1.21 (Y)) ABCDEabcde12345 Before commencing troubleshooting, check the paper transfer path.
  • Page 178 Clean the toner by the dry Checking the toner cartridge. cloth or replace the contaminated parts. Is the installed toner cartridge the DELL toner? Replace to DELL toner. Checking the toner cartridge installation Reseat the four toner cartridges. Is the image printed correctly?
  • Page 179 Chapter 1 Troubleshooting Checking the after replacing the toner cartridge Replace the toner cartridge. Is the image printed correctly? Checking the connection of the ROS ASSY. Reseat the connector (P/J 151) of the ROS ASSY. Version 4 2008.01.17...
  • Page 180 Chapter 1 Troubleshooting FIP-1.P12 Skew Trouble substance The printed image is not paralleled with both sides of the paper. Possible causative parts - SEPARATOR ROLLER ASSY (PL2.1.3) - KIT SEPARATOR and FEED ROLLER (PL2.2.99) - ROLL ASSY FEED MSI (PL3.1.10) - KIT FEEDER ASSY (PL3.2.99) - TRANSFER ASSY (PL4.1.1) - CHUTE ASSY DUP (PL11.1.1)
  • Page 181 Chapter 1 Troubleshooting Checking the paper condition Is the paper in the tray new and dry one? Replace the paper with Checking the Front Cover a new and dry one. latching Open and close the Front Cover. Does the error still occur when printing? Checking the foreign substance Open the Front cover, check the...
  • Page 182 Chapter 1 Troubleshooting Checking the skewed tray Is the skewed paper the MPF fed? Checking the paper installation. Reseat the paper and reset the paper guide on the MPF. Does the error still occur when printing? Checking the paper Is the MPF feeding the envelope? Checking the envelope setting Was the...
  • Page 183 Chapter 1 Troubleshooting Checking the paper path. Is there the foreign substance on the paper path? Remove the foreign Checking after replacing the feed roller substance. Replace the ROLL ASSY FEED MSI. (Removal 40/Replacement 6) Does the error still occur when printing? Checking after replacing the roller Replace the SEPARATOR ROLLER ASSY.
  • Page 184 Chapter 1 Troubleshooting Checking the skewed mode Is the skewed paper the duplex fed? Checking the CHUTE ASSY DUP installation Reseat the CHUTE ASSY DUP. Does the error still occur when printing? Checking the paper path. Is there the foreign substance on the paper path? Replace the CHUTE...
  • Page 185 Chapter 1 Troubleshooting Checking the paper installation Reseat the paper in the paper cassette and reset the side and end guides. Does the error still occur when printing? Checking the paper path. Is there the foreign substance on the paper path? Remove the foreign Checking after replacing the feed roller substance.
  • Page 186 Chapter 1 Troubleshooting FIP-1.P13 Paper damage Trouble substance The paper comes out from the printer wrinkled, folded or worn-out. Possible causative parts - SEPARATOR ROLLER ASSY (PL2.1.3) - KIT SEPARATOR and FEED ROLLER (PL2.2.99) - ROLL ASSY FEED MSI (PL3.1.10) - TRANSFER ASSY (PL4.1.1) - FUSER ASSY (PL6.1.10) - CHUTE ASSY DUP (PL11.1.1)
  • Page 187 Chapter 1 Troubleshooting Checking the paper condition Is the paper in the tray new and dry one? Replace the paper with Checking the Front Cover a new and dry one. latching Open and close the Front Cover. Does the error still occur when printing? Checking the foreign substance Open the Front cover, check the...
  • Page 188 Chapter 1 Troubleshooting Checking the toner cartridge installation Reseat the four toner cartridges. Does the error still occur when printing? Checking the Fuser installation Reseat the Fuser. Does the error still occur when printing? Checking the skewed tray Is the skewed paper the MPF fed? Checking the paper installation.
  • Page 189 Chapter 1 Troubleshooting Checking the paper Is the MPF feeding the envelope? Checking the envelope setting Was the envelope inserted with the flap closed, air vacuumed, and short edge facing toward the printer? Reseat the envelopes. Checking the paper path. Is there the foreign substance on the paper path?
  • Page 190 Chapter 1 Troubleshooting Checking the damaged mode Is the damaged paper the duplex fed? Checking the CHUTE ASSY DUP installation Reseat the CHUTE ASSY DUP. Does the error still occur when printing? Checking the paper path. Is there the foreign substance on the paper path? Replace the CHUTE...
  • Page 191 Chapter 1 Troubleshooting Checking the paper installation Reseat the paper in the paper cassette and reset the side and end guides. Does the error still occur when printing? Checking the paper path. Is there the foreign substance on the paper path? Remove the foreign Checking after replacing substance.
  • Page 192 Replace the Checking the paper with a new toner cartridge. and dry one. Is the installed toner cartridge the DELL toner? Checking the Replace to the FUSER installation DELL toner. Reset the FUSER. Is the image printed...
  • Page 193 Chapter 1 Troubleshooting FIP-1.P15 Color Registration (Color Shift) Trouble substance A yellow or black image printed is not overlapped on a cyan or magenta image correctly. Possible causative parts - FEEDER ASSY (PL3.2.1) - TRANSFER ASSY (PL4.1.1) - CARTRIDGE ASSY (PL5.1.18(K)/PL5.1.19(C)/PL5.1.20 (M)/PL5.1.21 (Y)) - PWBA MCU (PL9.1.20) ABCDEabcde12345 Before commencing troubleshooting, check the paper transfer path.
  • Page 194 Chapter 1 Troubleshooting Checking the print job. Print the windows test page. Is the image printed correctly? Check the Checking the printer installation printing data. Did the customer change the installation place of a printer? Turn off and turn on the Execute the [Auto Regi power.
  • Page 195 Chapter 1 Troubleshooting Checking the Regi adjustment. Execute the [Auto Regi Adjust] in [Admin Menu]. Is the image printed correctly? Checking the parameter value Did the client change the value of registration parameter? Reset to the default Checking the Front Cover value.
  • Page 196 Chapter 1 Troubleshooting Checking the toner cartridge installation Reseat the four toner cartridges. Is the image printed correctly? Checking the Regi Clutch for operation Does the regi clutch operate properly? Checked by [Digital Output]-[DO-29] in [IOT Diagnosis]. Replace the Replace the PWBA MCU.
  • Page 197: Entry Chart For Abnormal Noise Troubleshooting

    Chapter 1 Troubleshooting 5. Abnormal Noise Trouble 5.1 Entry Chart for Abnormal Noise Troubleshooting Refer to the " FIP-1. N1 Operation Mode - Does an abnormal noise arise during When Power is Turned On" to check for any initialization after Power ON? foreign material or damage to the components.
  • Page 198: Operation Mode Table

    Chapter 1 Troubleshooting 5.2 Operation Mode Table FIP-1.N1 When Power is Turned On Possible causative parts:BELT CRU (PL4.1.1) CARTRIDGE ASSY (PL5.1.18 (K)/PL5.1.19 (C)/PL5.1.20 (M)/PL5.1.21 (Y)) FUSER ASSY (PL6.1.10) DRIVE ASSY MAIN (PL8.1.2) DRIVE ASSY PH (PL8.1.7) 500 OPTION FEEDER (PL12.1.1) Checking the Main Motor.
  • Page 199 Chapter 1 Troubleshooting Checking the BELT CRU installation Reseat the BELT CRU. Does the noise arise from the printer? Checked by [Digital Output]-[DO-0] in [IOT Diagnosis]. Checking the DRIVE ASSY MAIN installation Reseat the DRIVE ASSY MAIN. (Removal 36/ Replacement 10) Does the noise arise from the printer? Checked by [Digital...
  • Page 200 Chapter 1 Troubleshooting Checking the Sub Motor. Does the noise arise from the printer? Checked by [Digital Output]-[DO-5] in [IOT Diagnosis]. Checking the Toner Cartridges installation Reseat the all Toner Cartridges. Does the noise arise from the printer? Checked by [Digital Output]-[DO-5] in [IOT Diagnosis].
  • Page 201 Chapter 1 Troubleshooting Checking the Deve Motor. Does the noise arise from the printer? Checked by [Digital Output]-[DO-f] in [IOT Diagnosis]. Checking the Toner Cartridges installation Reseat the Yellow, Magenta and Cyan Toner Cartridges. Does the noise arise from the printer? Checked by [Digital Output]-[DO-f] in [IOT Diagnosis].
  • Page 202 Chapter 1 Troubleshooting Checking the DRIVE ASSY Does the noise If the option tray arise from the printer? attached Checked by [Digital Output]-[DO-a] in [IOT Diagnosis]. Checking the Option Feeder Motor Does the noise arise from the printer? Checked by [Digital Output]-[DO-19] in [IOT Diagnosis].
  • Page 203 Chapter 1 Troubleshooting FIP-1.N2 During Standby Possible causative parts:FAN MAIN (PL9.1.10) LVPS (PL9.1.6) Checking the FAN MAIN Does the noise arise from the printer? Checked by [Digital Output] - [DO-1e] in [IOT Diagnosis]. Replace the FAN Replace the LVPS. MAIN. (Removal 31/ (Removal 33/ Replacement 15) Replacement 13)
  • Page 204 Chapter 1 Troubleshooting FIP-1.N3 During Printing Possible causative parts:KIT SEPARATOR ROLLER ASSEMBLY (PL2.1.99) KIT SEPARATOR AND FEED ROLLER (PL2.2.99) BELT UNIT (PL4.1.1) CARTRIDGE ASSY (PL5.1.18/PL5.1.19/PL5.1.20/PL5.1.21) FUSER ASSY (PL6.1.10) DRIVE ASSY MAIN (PL8.1.2) DRIVE ASSY PH (PL8.1.7) CHUTE ASSY DUP (PL11.1.1) 550 OPTION FEEDER (PL12.1.1) Checking the MPF Does the noise arise...
  • Page 205 Chapter 1 Troubleshooting Checking the Duplex Does the noise arise when feeding the paper from the Duplex? Checking the DUPLEX Checking the FUSER ASSY installation ASSY installation Reseat the DUPLEX Reseat the FUSER ASSY. ASSY. Does the noise arise from the printer? Does the noise arise from the printer? Try replacing the DUPLEX...
  • Page 206 Chapter 1 Troubleshooting Checking the BELT CRU installation Reseat the BELT CRU. Does the noise arise from the printer? Checking the Toner Cartridges installation Reseat the all Toner Cartridges. Does the noise arise from the printer? Checking the DRIVE ASSY MAIN installation Reseat the DRIVE ASSY MAIN.
  • Page 207 Chapter 1 Troubleshooting Checking the Main Motor Does the noise arise from the printer? Checked by [Digital Output]-[DO-0] in [IOT Diagnosis]. Try replacing the DRIVE Checking the Deve Motor. ASSY MAIN. (Removal 36/Replacement 10) Does the noise arise from the printer? Checked by [Digital Output]-[DO-f] in [IOT Diagnosis].
  • Page 208 Chapter 1 Troubleshooting Checking the DRIVE ASSY Does the noise If the option tray arise from the printer? attached Checked by [Digital Output]-[DO-a] in [IOT Diagnosis]. Checking the Option Try replacing the DRIVE Feeder Motor ASSY PH. (Removal 15/ Replacement 31) Does the noise arise from the printer? Checked by [Digital...
  • Page 209: Other Fip

    Chapter 1 Troubleshooting 6. Other FIP Other FIP covers the power supply trouble FIP, except error code FIP, Noise FIP and image quality FIP. FIP-AC Checking the printer Does the motor noise occur when turning on the power?In this test, close the Front Cover.
  • Page 210 Chapter 1 Troubleshooting Checking the connector of MAIN SWITCH connecting Disconnect the power code and wait for one minute. Reseat the connector of MAIN SWITCH. Does the printer is working? Replace the LVPS. (Removal 33/ Replacement 13) Version 1 2006.02.25...
  • Page 211 Chapter 1 Troubleshooting FIP-DC Checking the printer Does the motor noise occur when turning on the power? In this test, close the Front Cover. Go to FIP-AC. If not Checking the PWBA MCU installation Reseat the PWBA MCU. (Removal 29/Replacement Checking the message on the Control Panel Does the printer is...
  • Page 212 Chapter 1 Troubleshooting FIP-Multiple feed Possible causative parts:KIT SEPARATOR ROLLER ASSEMBLY (PL2.1.99) KIT SEPARATOR AND FEEDER ROLLER (PL2.2.99/PL12.3.99) Checking the MPF fed. Multi feed occurred in the MPF? Checking the media Replace to the new paper. Does the multi feed Checking the media still occur when Replace to the new...
  • Page 213 Chapter 2 Operation of Diag. Chapter 2 Operation of Diag. CONTENTS 1. Overview........................2 - 1 1.1 Position of the Diag. in the Whole System..................2 - 1 2. Configuration .......................2 - 2 3. How to use Diag. Customer Mode................2 - 3 3.1 Roles of the control panel in Diag.
  • Page 214 Chapter 2 Operation of Diag. Chapter 2 Operation of Diag. CONTENTS 4.5.13 Parameter Setting ......................... 2 - 55 4.5.14 Printing the parameter list ..................... 2 - 57 Version 3 2007.03.15...
  • Page 215: Overview

    Chapter 2 Operation of Diag. 1. Overview 1.1 Position of the Diag. in the Whole System Major functions of this diag. are as follows: •ESS diagnosis to locate a chip which causes a problem •IOT Diag •Setting of parameters for registration in paper feeding direction and so on. 2 - 1 Version 1 2006.02.03...
  • Page 216: Configuration

    Chapter 2 Operation of Diag. 2. Configuration The diagnosis provides three modes that have their respective uses (purposes), target operators, and functions. Shippper Mode: This mode intends to be used in the production line with the purpose to locate a chip that causes a problem.
  • Page 217: How To Use Diag. Customer Mode

    Chapter 2 Operation of Diag. 3. How to use Diag. Customer Mode 3.1 Roles of the control panel in Diag. CANCEL Ten02010KA [LCD]:Displaying a diagnosis item and its result [ ], [ ]:Selecting a diagnosis item/Selecting data at parameter setting [ ], [ ]:Key moves the cursor to the left/right ]: Determining a diagnosis item/Executing a diagnosis/Determining a parameter at param- eter setting...
  • Page 218: Entering Diag. Customer Mode

    Chapter 2 Operation of Diag. 3.2 Entering diag. Customer mode Turn off the power. Turn on the power while holding down “ ” and “ ” keys. Release the fingers from these keys when “Diagnosing...” is displayed. The “Customer Mode” and “ESS Diag” are displayed. (Entered the Diag. mode.) 3.3 Selecting Diag.
  • Page 219: Diag. Mode Menu Tree

    Chapter 2 Operation of Diag. 3.6 Diag. mode menu tree Menu Tree of the Customer Mode is as follows Press the ESS Diag All Test CodeROM Test FrontROM Test EEPROM Test DRAM Test MAC+PHY Test Press the Press the ASIC Test PANEL Test IOT Test Press the CANCEL key...
  • Page 220 Chapter 2 Operation of Diag. Parameter SlowScanReg KtoP SlowScanReg 600M SlowScanReg 600Y SlowScanReg 600C SlowScanReg1200M SlowScanReg1200Y SlowScanReg1200C FastScanReg KtoM FastScanReg KtoY FastScanReg KtoC FastScanReg MPF FastScanRegTray1 FastScanRegTray2 FastScanReg Dup FastScanReg2KtoM FastScanReg2KtoY FastScanReg2KtoC Life Y Toner Life M Toner Life C Toner Life K Toner Life DTB1 Life Fuser...
  • Page 221: The Kind Of Diag. And Contents Of A Test

    Chapter 2 Operation of Diag. 4. The Kind of Diag. and Contents of a Test 4.1 ESS Diag This section describes how to perform each test of the ESS Diag in detail. 4.1.1 Executing ESS diagnosis Turn off the power. Turn on the power while holding down “...
  • Page 222: Fontrom Test

    Chapter 2 Operation of Diag. 4.1.4 FontROM Test Calculates the Font ROM checksum and compares it with the value stored in the FontROM. Executes this test when the 016-310 error occurred. Test result: NG (Go to FIP.) OK (Turn off/on the main power.) This test calculates the checksum of the each FontROM, and compares it with the valid checksum value stored in the corresponding chip beforehand.
  • Page 223: Mac+Phy Test

    Chapter 2 Operation of Diag. 4.1.7 MAC+PHY Test MAC: Media Access Control PHY: Physical Layer PHY Internal loopback test Executes this test when the 016-334, 016-340, 016-344, 016-345 and 016-346 errors occurred. Test result: NG (Go to each FIP.) OK (Turn off/on the main power.) PHY Internal loopback test Normal Error...
  • Page 224: Iot Test

    Chapter 2 Operation of Diag. 4.1.10 IOT Test Communication test with the IOT Executes this test when the 016-370 error occurred. Test result: NG (Go to FIP.) OK (Turn off/on the main power.) This test checks communication with the IOT. Then it reads the status register of the IOT to check whether commands can be exchanged with the IOT.
  • Page 225: Iot Diag

    Chapter 2 Operation of Diag. 4.2 IOT Diag 4.2.1 Digital Input (DI) Test This function checks whether the DI components operate normally or not. The DI test is performed for all the DI components. Exit operation of the DI test makes the control panel display the Customer diag. function menu. During the DI test, other Customer diag.
  • Page 226 Chapter 2 Operation of Diag. Code Components DI-12 Main Motor Alarm (Not Used) DI-13 Sub Motor Alarm (Not Used) DI-14 OHP Sensor (Not Used) DI-15 Fan Alarm (Not Used) DI-16 Feed Drive Alarm (Not Used) DI-17 Deve Motor Alarm (Not Used) DI-18 Tray 1 Paper Size Switch DI-20...
  • Page 227 Chapter 2 Operation of Diag. Duplex Jam Sensor [DI-1] Kmy02042KA 2 - 13 Version 1 2006.02.03...
  • Page 228 Chapter 2 Operation of Diag. - About Sensor A transmissive type sensor is composed of the light-emitting side and the light-receiving side that are placed opposite to each other allowing the light to pass from the former to the latter. On the basis of whether or not the light path is blocked due to the actuator, etc., the sensor detects the paper absence/presence or the moving part position such as at the home position or elsewhere.
  • Page 229 Chapter 2 Operation of Diag. -Checking the Sensor and Switch Sensor name (Diag. Code) Confirmation procedures NOTE:When performing operation for five minutes or longer with the front cover open, remove all toner cartridges, and cover the drum to avoid exposure to light. Turn on the power and enter the Diagnostic Mode.
  • Page 230 Chapter 2 Operation of Diag. Sensor name (Diag. Code) Confirmation procedures NOTE: Fuser is very hot, so pay sufficient attention at work to above burns, etc. Turn on the power and enter the Diagnostic Mode. Execute the DI-2. Open the Front Cover. Check the sensor.
  • Page 231 Chapter 2 Operation of Diag. Sensor name (Diag. Code) Confirmation procedures Turn on the power and enter the Diagnostic Mode. Execute the DI-7. Check the Switch Operator Panel Normal Interlock Switch (DI-7) Kmy02006KA Press the "Cancel" key to stop the test. Close the Front Cover.
  • Page 232 Chapter 2 Operation of Diag. Sensor name (Diag. Code) Confirmation procedures NOTE: When performing operation for five minutes or longer with the front cover open, remove all toner cartridges, and cover the drum to avoid exposure to light. Turn on the power and enter the Diagnostic Mode. Execute the DI-9.
  • Page 233 Chapter 2 Operation of Diag. Sensor name (Diag. Code) Confirmation procedures NOTE: When performing operation for five minutes or longer with the front cover open, remove all toner cartridges, and cover the drum to avoid exposure to light. Turn on the power and enter the Diagnostic Mode. Execute the DI-b.
  • Page 234 Chapter 2 Operation of Diag. Sensor name (Diag. Code) Confirmation procedures Option Tray Feed Motor Internal signal. Alarm (DI-f) NOTE: Remove the paper of the MPF before executing the test. Turn on the power and enter the Diagnostic Mode. Execute the DI-10. Open the MPF Cover.
  • Page 235 Chapter 2 Operation of Diag. Sensor name (Diag. Code) Confirmation procedures OHP Sensor (DI-14) Not used FAN Alarm (DI-15) Internal signal. PH Motor Alarm (DI-16) Internal signal. DEVE Motor Alarm (DI-17) Internal signal. Turn on the power and enter the Diagnostic Mode. Execute the DI-18.
  • Page 236: Digital Output (Do) Test

    Chapter 2 Operation of Diag. 4.2.3 Digital Output (DO) Test This function checks whether the DO components operate. When the interlock is opened while the DO test is performed, each component ends to operate. In this Test Mode, each DO component can be turned individually. Therefore it allows the customer to check a component' s operation from outside, and judge whether the compo- nent is normal or not.
  • Page 237: Duplex Fan

    Chapter 2 Operation of Diag. Code Components DO-3b OHP LED (Not Used) DO-3d Black Erase Lamp DO-3f Yellow, Magenta, Cyan Erase Lamp DO-5b Exit Clutch DO-5d Duplex Fan ADC Sensor Solenoid [DO-37] LED on the ADC Sensor [DO-39] [DO-1e/1f] Black Toner Motor Exit Clutch [DO-27] [DO-5b]...
  • Page 238 Chapter 2 Operation of Diag. Duplex Clutch [DO-35] Duplex Fan [DO-5d] Duplex Motor [DO-13/14/16/17] Kmy02043KA 2 - 24 Version 1 2006.02.03...
  • Page 239 Chapter 2 Operation of Diag. - About Clutch The electromagnetic clutch in the printer controls the rotation of the roller by transferring or cut- ting the torque from the motor to the roller. The electromagnetic clutch becomes an electromagnet by the passage of electric current through the coil inside the case and attracts the armature and gear to the rotating rotor, thereby rotating the gear.
  • Page 240 Chapter 2 Operation of Diag. - About Solenoid The solenoid in the printer opens/closes the shutter or controls the position of the gear for transfer- ring the torque of the motor to the roller. A solenoid becomes an electromagnet by the passage of electric current through the coil inside the case and attracts the plunger.
  • Page 241 Chapter 2 Operation of Diag. - Checking Motor, Clutch and Solenoid Before executing the DO test, close all covers and doors. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: This procedure is for the technical staff. The customer check are the procedure 1, 5 and 6.
  • Page 242 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: This procedure is for the technical staff. The customer check are the procedure 1, 5 and 6. The sub motor is in the PC/DEVE DRIVE. When performing operation for five minutes or longer with the front cover open, remove all toner cartridges, and cover the drum to avoid exposure to light.
  • Page 243 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: This procedure is for the technical staff. The customer check are the procedure 1, 4 and 5. The PH motor is in the FEED DRIVE. When performing operation for five minutes or longer with the front cover open, remove all toner cartridges, and cover the drum to avoid exposure to light.
  • Page 244 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: This procedure is for the technical staff. The customer check are the procedure 1, 5 and 6. The DEVE motor is in the PC/DEVE DRIVE. When performing operation for five minutes or longer with the front cover open, remove all toner cartridges, and cover the drum to avoid exposure to light.
  • Page 245 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: This procedure is for the technical staff. The customer check are the procedure 1, 5 and 6. The DEVE motor is in the DUPLEX MODULE. When performing operation for five minutes or longer with the front cover open, remove all toner cartridges, and cover the drum to avoid exposure to light.
  • Page 246 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: The rotational speed of the fan is as follows. DO-1f<DO-1e Turn on the power and enter the Diagnostic Mode. Execute the DO-1e. Fan (DO-1e/1f) Kmy02023KA Press the "Cancel" key to stop test. NOTE: This procedure is for the technical staff.
  • Page 247 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: This procedure is for the technical staff. The customer check are the procedure 1, 5 and 6. When performing operation for five minutes or longer with the front cover open, remove all toner cartridges, and cover the drum to avoid exposure to light.
  • Page 248 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: This procedure is for the technical staff. The customer check are the procedure 1, 5 and 6. When performing operation for five minutes or longer with the front cover open, remove all toner cartridges, and cover the drum to avoid exposure to light.
  • Page 249 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: This procedure is for the technical staff. The customer check are the procedure 1, 5 and 6. When performing operation for five minutes or longer with the front cover open, remove all toner cartridges, and cover the drum to avoid exposure to light.
  • Page 250 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: When performing operation for five minutes or longer with the front cover open, remove all toner cartridges, and cover the drum to avoid exposure to light. Turn on the power and enter the Diagnostic Mode.
  • Page 251 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) Turn on the power and enter the Diagnostic Mode. Execute the DO-2b. Upon hitting the "return" key, the operat- ing noise of the clutch will be heard. Press the "Cancel"...
  • Page 252 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) Turn on the power and enter the Diagnostic Mode. Execute the DO-2f. Upon hitting the "return" key, the operat- ing noise of the clutch will be heard. Press the "Cancel"...
  • Page 253 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) Turn on the power and enter the Diagnostic Mode. Execute the DO-31. Upon hitting the "return" key, the operat- ing noise of the clutch will be heard. Press the "Cancel"...
  • Page 254 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) Turn on the power and enter the Diagnostic Mode. Execute the DO-33. Upon hitting the "return" key, the operat- ing noise of the clutch will be heard. Press the "Cancel"...
  • Page 255 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) Turn on the power and enter the Diagnostic Mode. Execute the DO-35. Upon hitting the "return" key, the operat- ing noise of the clutch will be heard. Press the "Cancel"...
  • Page 256 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: This procedure is for the technical staff. The customer check are the procedure 1, 4 and 5. When performing operation for five minutes or longer with the front cover open, remove all toner cartridges, and cover the drum to avoid exposure to light.
  • Page 257 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: This procedure is for the technical staff. When performing operation for five minutes or longer with the front cover open, remove all toner cartridges, and cover the drum to avoid exposure to light.
  • Page 258 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: This procedure is for the technical staff. When performing operation for five minutes or longer with the front cover open, remove all toner cartridges, and cover the drum to avoid exposure to light.
  • Page 259 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) Turn on the power and enter the Diagnostic Mode. Execute the DO-5b. Upon hitting the "return" key, the operat- ing noise of the clutch will be heard. Press the "Cancel"...
  • Page 260: Print Info

    Chapter 2 Operation of Diag. 4.3 Print Info 4.3.1 Config Page The version of software of IOT and the printer configuration can be confirmed by executing this test. 4.3.2 Print Settings The service tag, printing count value and error count value can be confirmed by executing this test. 4.4 Complete 4.4.1 Complete Completes the diagnosis operation and reboot the data.
  • Page 261: Test Print

    Chapter 2 Operation of Diag. 4.5 Test Print Print an internal test pattern of the printer. If paper jam or paper empty occurs during the print, the test waits until they are resolved. 4.5.1 Executing test print Turn off the power. Turn on the power while holding down “...
  • Page 262: Grid2

    Chapter 2 Operation of Diag. 4.5.4 Grid2 Prints the ESS built-in grid pattern. When the PQ problem occurred, this test enables to identify the problem as printer-related or oth- erwise. Compare the sample chart with the print. Check result: NG (Check the printing process and PWBA ESS-related.) OK (Check the network, cable, PC and so on.) Leg_Sec02_004FA 2 - 48...
  • Page 263: Cyan 20

    Chapter 2 Operation of Diag. 4.5.5 Cyan 20% Outputs cyan 20% paint on the whole area of a A4 paper. When the PQ problem occurred, this test enables to identify the problem as the cyan toner or another color. Compare the sample chart with the print. Check result: NG (Check the cyan toner-related.) OK (Check another toner.) Leg_Sec02_005FA 4.5.6 Magenta 20%...
  • Page 264: Yellow 20

    Chapter 2 Operation of Diag. 4.5.7 Yellow 20% Outputs yellow 20% paint on the whole area of a A4 paper. When the PQ problem occurred, this test enables to identify the problem as the yellow toner or another color. Compare the sample chart with the print. Check result: NG (Check the yellow toner-related.) OK (Check another toner.) Leg_Sec02_007FA 4.5.8 Black 20%...
  • Page 265: Cmy 20

    Chapter 2 Operation of Diag. 4.5.9 CMY 20% Outputs C/M/Y 20% paint on the whole area of a A4 paper. When the PQ problem occurred, this test enables to identify the problem as the balance of three color toners or otherwise. Compare the sample chart with the print.
  • Page 266: Gradation

    Chapter 2 Operation of Diag. 4.5.10 Gradation Outputs the tone pattern from 2% to 100% on a A4 paper for each of 4 colors. When the PQ problem occurred, this test enables to identify the problem as the printing process or PWBA ESS-related.
  • Page 267: Toner Pallet Check

    Chapter 2 Operation of Diag. 4.5.11 Toner Pallet Check Outputs each 100% density color pattern of Y/M/C/K. When the PQ problem occurred in the picture or photo printing, this test enables to identify the problem as the toner or another. Compare the sample chart with the print.
  • Page 268: Contamination Check

    Page 5: Prints the list of intervals by component fault. Page 1 Page 2 Leg_Sec02_012FA Leg_Sec02_071FA Page 3 Page 4 Leg_Sec02_072FA Leg_Sec02_073FA Page 5 Color Laser 3110cn Components/CRU Pitch (interval) Dell Component Name 75.4 mm Print Cartridge 28.8 mm Print Cartridge 25.9 mm Print Cartridge 37.7 mm Print Cartridge 25.2 mm...
  • Page 269 Chapter 2 Operation of Diag. 4.5.13 Parameter Setting This function reads/writes the following parameters stored in the printer. Item Renge Description Slow Scan Reg K to P -128 to 127 Sets the registration in the paper feeding direc- Slow Scan Reg 600 Y/M/C -30 to 30 tion.
  • Page 270 Chapter 2 Operation of Diag. The default values are different in each printer. Shifts the print area in this direction Shifts the print area in this direction by reducing the value. by increasing the value. Fast Scan Reg K to M, Y, C Fast Scan Reg2 K to M, Y, C Fast Scan Reg MP, Tray1, Tray2...
  • Page 271 Chapter 2 Operation of Diag. Reference Counter Values These counter values are reference only. Do not use as the official value. Counter Name Value of life warning Life Y Toner (Dispense time) Life M Toner (Dispense time) Life C Toner (Dispense time) Life K Toner (Dispense time) Life DTB (Transfer Belt) 1 (Paper feeding count) 100000...
  • Page 272 Chapter 3 Removal and Replacement Procedures (RRPs) Chapter 3 Removal and Replacement Procedures (RRPs) CONTENTS 1. Removal and Replacement Procedures (RRPs) ............3 - 1 1.1 Before starting service procedure ..................... 3 - 1 1.2 General notes ........................... 3 - 3 1.2 Removal Flows ......................3 - 4 1.2 Replacement Flows ....................3 - 5 2.
  • Page 273 Chapter 3 Removal and Replacement Procedures (RRPs) Chapter 3 Removal and Replacement Procedures (RRPs) CONTENTS Removal 40 MPF ROLLER (PL3.1.10) ....................3 - 70 Removal 41 FEED ROLLER (PL3.2.53) ....................3 - 71 Removal 42 550 SHEET FEEDER ASSEMBLY (PL12.1.1) ..............3 - 72 Removal 43 550 TRAY REAR COVER (PL12.1.4)................
  • Page 274 Chapter 3 Removal and Replacement Procedures (RRPs) Chapter 3 Removal and Replacement Procedures (RRPs) CONTENTS Replacement 35 OPERATOR PANEL (PL1.2.97) ................3 - 136 Replacement 36 CHUTE ASSY EXIT OUT (PL6.1.1) ................ 3 - 140 Replacement 37 SPUR ASSEMBLY (PL7.1.1)................... 3 - 141 Replacement 38 FUSER (PL6.1.10)....................
  • Page 275: Chapter 3 Removal And Replacement Procedures

    Chapter 3 Removal and Replacement Procedures (RRPs) 1. Removal and Replacement Procedures (RRPs) 1.1 Before starting service procedure - Start the procedure after turning off the power and removing the power cord from the outlet. - When performing the service operation around the FUSER ASSY, ensure that FUSER ASSY and its surrounding area have cooled down sufficiently.
  • Page 276 Chapter 3 Removal and Replacement Procedures (RRPs) - Wear a wristband or the like as far as possible to remove static electricity of the human body. - Keep the front cover closed. Buzzer goes off when the machine is left powered on with the front cover open for five minutes or longer to prevent the drum deterioration due to exposure to light.
  • Page 277: General Notes

    Chapter 3 Removal and Replacement Procedures (RRPs) 1.2 General notes - The string “(PL X.Y.Z)” suffixed to the part name in the procedure denotes that the part corre- sponds to the plate (PL) “X.Y”, item “Z” of [Engineering Parts list], and its shape and fitting position can be checked in [Engineering Parts list].
  • Page 278: Removal Flows

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal Flows The components not connected with arrows in the flow below can be removed independently. PRINTER Removal FLOW COVER EXTENDER(Removal1) MPF COVER (Removal2) TRAY REAR COVER (Removal3) Opening FRONT COVER TRANSFER BELT (Removal4) TONER CARTRIDGE (K), (C), (M), (Y) (Removal6) DUPLEX GATE (Removal7) FUSER (Removal8)
  • Page 279: Replacement Flows

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement Flows The components not connected with arrows in the flow below can be replaced independently. However, the rear cover is an exception when it was removed together with other parts. 550 SHEET FEEDER ASSEMBLY Replacement FLOW 550 TRAY SEPARATOR ROLLER (Replacement1) 550 TRAY FEED ROLLER (Replacement2) Attaching 550 SHEET PAPER TRAY...
  • Page 280: Removal Steps

    Chapter 3 Removal and Replacement Procedures (RRPs) 2. Removal Steps Removal 1 COVER EXTENDER (PL1.1.9) When performing the step described below, take care not to damage the bosses on the COVER EXTENDER. Open the COVER EXTENDER (PL1.1.9). 2)-2 2)-3 2)-1 Kmy03003KB Remove the COVER EXTENDER (PL1.1.1) by bending it and removing its left and right bosses from the holes on the TOP COVER.
  • Page 281: Removal 2 Mpf Cover (Pl1.2.99)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 2 MPF COVER (PL1.2.99) Open the MPF COVER (PL1.2.24). When performing the step described below, take care not to drop or damage the MPF COVER. 2)-2 2)-2 2)-1 2)-1 3)-1 3)-2 3)-1 3)-2 Kmy03004KA Release the hooks on the PIN PIVOT MSIs (PL1.2.17) that pivot the LINK ASSY MSIs (piv-...
  • Page 282: Removal 3 Tray Rear Cover (Pl1.1.5)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 3 TRAY REAR COVER (PL1.1.5) Pull the TRAY REAR COVER (PL1.1.5) backward until it stops. 2)-2 2)-1 Kmy03005KA Release the two hooks by depressing the center of the TRAY REAR COVER, and then remove the TRAY REAR COVER from the printer.
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  • Page 284: Removal 4 Transfer Belt (Pl4.1.1)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 4 TRANSFER BELT (PL4.1.1) Open the FRONT COVER (PL1.2.1). 2)-1 2)-2 2)-1 Kmy03006KB Release the lock by pulling up the levers on the left and right sides of the TRANSFER BELT (PL4.1.1). Raise the TRANSFER BELT upright. Continues to the next page.
  • Page 285: Removal 5 Duplex Module (Pl11.1.1)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 4 TRANSFER BELT (PL4.1.1) 3)-2 3)-1 Kmy03007KB Remove the TRANSFER BELT by releasing the left side lug on the TRANSFER BELT from the U-shaped notch of the FRONT COVER and pulling out the right side lug on the TRANS- FER BELT from the hole on the FRONT COVER.
  • Page 286 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 5 DUPLEX MODULE (PL11.1.1) Steps 1 and 2 are for reference. Before removing this component, check that Steps 1 and 2 have been performed. Open the FRONT COVER (PL1.2.1). Remove the TRANSFER BELT. (Removal 4) 3)-2 3)-1 Kmy03008KA...
  • Page 287: Removal 6 Toner Cartridge (K), (C), (M), (Y) (Pl5.1.18-21)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 6 TONER CARTRIDGE (K), (C), (M), (Y) (PL5.1.18-21) Described below is the removal procedure common among the TONER CARTRIDGEs (C), (M), (Y), and (K). Step 1 is for reference. Before removing this component, check that Step 1 has been performed. Open the FRONT COVER (PL1.2.1).
  • Page 288: Removal 7 Duplex Gate (Pl6.1.13)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 7 DUPLEX GATE (PL6.1.13) The FUSER part is very hot. Take added care not to get burned when performing the ser- vice operation. Open the FRONT COVER (PL1.2.1). 2)-2 2)-1 Kmy03010KA Open the DUPLEX GATE (PL6.1.13) to about 45 degrees so that the flat faces of the right side pivot of the DUPLEX GATE comes parallel with the U-shaped notch.
  • Page 289: Removal 8 Fuser (Pl6.1.10)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 8 FUSER (PL6.1.10) The FUSER part is very hot. Take added care not to get burned when performing the ser- vice operation. Open the FRONT COVER (PL1.2.1). Kmy03011KA Open the DUPLEX GATE (PL6.1.13). Release the lock by rotating the left and right levers of the FUSER (PL6.1.10) to the outside direction.
  • Page 290 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 9 SPUR ASSEMBLY (PL7.1.1) Described below is the removal procedure common between the left and right sides of the SPUR ASSEMBLY. Steps 1 and 2 are for reference. Before removing this component, check that Steps 1 and 2 have been performed.
  • Page 291: Removal 10 Chute Assy Exit Out (Pl6.1.1)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 10 CHUTE ASSY EXIT OUT (PL6.1.1) Open the FRONT COVER (PL1.2.1). Kmy03013KA Remove two screws (silver, with flange, tap, 10mm) that fix the CHUTE ASSY EXIT OUT (PL6.1.1) to the FRONT COVER. Remove the CHUTE ASSY EXIT OUT from the FRONT COVER.
  • Page 292 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 11 OPERATOR PANEL (PL1.2.97) Steps 1 through 5 are for reference. Before removing this component, check that Steps 1 and 2 have been performed. When removing the OPERATOR PANEL only, perform Steps 1, 5, 6, 7, 8, and 9. Open the FRONT COVER (PL1.2.1).
  • Page 293 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 11 OPERATOR PANEL (PL1.2.97) Kmy03122KA 10) Disengage the connector (P/J2900) of the HARNESS ASSY OPEPANE (PL1.2.15). 11) Release the HARNESS ASSY OPEPANE from the DUCT DRV PH (PL8.1.8). Continues to the next page. 3 - 19 Version 3 2007.03.15...
  • Page 294 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 11 OPERATOR PANEL (PL1.2.97) Kmy03123KD 12) Remove the SPRING LATCH (PL1.2.3) from the hooks on the PLATE LATCH (PL1.2.2) and the FRONT COVER. 13) Remove two screws (silver, with flange, tap, 10mm) that fix the left and right sides of the LATCH FRONT (PL1.24) to the FRONT COVER.
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  • Page 296: Removal 12 Rear Cover (Pl1.1.4)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 12 REAR COVER (PL1.1.4) Kmy03015KA Remove two screws (silver, tap, 10mm) and two screws (silver, with flange, 8mm) that fix the REAR COVER (PL1.1.4) to the printer Remove the REAR COVER from the printer. Go to the next removal step: Removal 13 RIGHT COVER (PL1.1.6) or Removal 22 LEFT COVER (PL1.1.7) 3 - 22...
  • Page 297: Removal 13 Right Cover (Pl1.1.6)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 13 RIGHT COVER (PL1.1.6) Steps 1 through 3 are for reference. Before removing this component, check that Steps 1 through 3 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
  • Page 298: Removal 14 Mpf Feed Solenoid (Pl3.1.98)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 14 MPF FEED SOLENOID (PL3.1.98) Steps 1 through 4 are for reference. Before removing this component, check that Steps 1 through 4 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
  • Page 299 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 14 MPF FEED SOLENOID (PL3.1.98) 7)-1 7)-2 Kmy03018KA When performing the step below, leave the junction connector on the printer side cable. Disengage the connector (P/J256) of the MPF FEED SOLENOID (PL3.1.3). Remove the harness of the MPF FEED SOLENOID from the DUCT MSI SOL (PL3.1.2) and DUCT DRV PH (PL8.1.8).
  • Page 300: Removal 15 Feed Drive Assembly (Pl8.1.7)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 15 FEED DRIVE ASSEMBLY (PL8.1.7) Steps 1 through 4 are for reference. Before removing this component, check that Steps 1 through 4 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
  • Page 301 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 15 FEED DRIVE ASSEMBLY (PL8.1.7) 8)-2 8)-1 Kmy03019KA Remove the DUCT DRV PH from the FEED DRIVE ASSEMBLY (PL8.1.7) by releasing the hook on the DUCT DRV PH and moving it slightly backward. Continues to the next page.
  • Page 302: Removal 16 Integrated Feeder Assembly (Pl3.2.99)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 15 FEED DRIVE ASSEMBLY (PL8.1.7) Kmy03020KA Remove four screws (silver, tap, 10mm) that fix the FEED DRIVE ASSEMBLY to the printer. When performing the step described below, take care not to move the FEED DRIVE ASSEMBLY from the printer too far because they are connected with the harness.
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  • Page 304 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 16 INTEGRATED FEEDER ASSEMBLY (PL3.2.99) Steps 1 through 5 are for reference. Before removing this component, check that Steps 1 through 5 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
  • Page 305 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 16 INTEGRATED FEEDER ASSEMBLY (PL3.2.99) Kmy03022KA When performing the step described below, it is not necessary to remove the SENSOR PHOTO (PL3.1.15) and COVER SNR (PL3.1.16). Remove two screws (silver, tap, 10mm) that fix the CHUTE MSI (PL3.1.14) to the printer. When performing the step described below, take care not to move the CHUTE MSI from the printer too far because they are connected with the harness.
  • Page 306 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 16 INTEGRATED FEEDER ASSEMBLY (PL3.2.99) Kmy03023KB When performing the step below, leave the junction connector on the printer side cable. 10) Disengage the connectors (P/J232 and P/J241) of the INTEGRATED FEEDER ASSEMBLY (PL3.2.1).
  • Page 307 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 16 INTEGRATED FEEDER ASSEMBLY (PL3.2.99) 16)-1 16)-2 16)-2 NOTE Kmy03024KB When performing the step below, leave the junction connector on the printer side cable. 15) Remove two screws (silver, tap, 10mm) that fix the INTEGRATED FEEDER ASSEMBLY to the printer.
  • Page 308: Removal 17 Front Cover (Pl1.2.98)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 17 FRONT COVER (PL1.2.98) The procedures described below must be performed with the MPF COVER (PL1.2.24) attached to the FRONT COVER (PL1.2.1). Steps 1 through 4 are for reference. Before removing this component, check that Steps 1 through 4 have been performed.
  • Page 309 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 17 FRONT COVER (PL1.2.98) 9)-1 10)-1 10)-2 9)-2 9)-3 9)-3 9)-2 9)-1 10)-1 10)-2 Kmy03026KB Open the MPF COVER (PL1.2.24). When performing the step described below, take care not to drop and break the FRONT COVER.
  • Page 310: Removal 18 Right Arm Assembly(Pl7.1.98)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 18 RIGHT ARM ASSEMBLY(PL7.1.98) Steps 1 through 4 are for reference. Before removing this component, check that Steps 1 through 4 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
  • Page 311 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 18 RIGHT ARM ASSEMBLY(PL7.1.98) Kmy03028KB Remove the LEVER RELEASE (PL7.1.4) from the printer. Remove the LINK R from the printer. 10) Remove the SPRING SUPPORT (PL7.1.8) from the printer. 11) Remove the HOLDER DAMPER (PL7.1.6) from the printer together with the DAMPER OIL (PL7.1.7).
  • Page 312: Removal 19 Size Switch Assembly (Pl7.1.18)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 19 SIZE SWITCH ASSEMBLY (PL7.1.18) Steps 1 through 4 are for reference. Before removing this component, check that Steps 1 through 4 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
  • Page 313: Removal 20 Power Switch (Pl9.1.13)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 20 POWER SWITCH (PL9.1.13) Steps 1 through 4 are for reference. Before removing this component, check that Steps 1 through 4 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
  • Page 314: Removal 21 Toner Cartridge Sensor Assembly (C), (M), (Y) (Pl5.1.4)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 21 TONER CARTRIDGE SENSOR ASSEMBLY (C), (M), (Y) (PL5.1.4) Described below is the removal procedure common among TONER CARTRIDGE SEN- SOR ASSYs (C), (M), and (Y). Steps 1 through 4 are for reference. Before removing this component, check that Steps 1 through 4 have been performed.
  • Page 315: Removal 22 Left Cover (Pl1.1.7)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 22 LEFT COVER (PL1.1.7) Steps 1 through 3 are for reference. Before removing this component, check that Steps 1 through 3 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
  • Page 316: Removal 23 Electronic Sub-System Control Board (Pl9.1.27)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 23 ELECTRONIC SUB-SYSTEM CONTROL BOARD (PL9.1.27) Use a wristband to protect the PWB from electrostatic damage. Steps 1 through 5 are for reference. Before removing this component, check that Steps 1 through 5 have been performed.
  • Page 317 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 23 ELECTRONIC SUB-SYSTEM CONTROL BOARD (PL9.1.27) 13)-1 13)-2 13)-1 Kmy03034KB Remove the SHIELD ASSY IF by pulling it to the arrow direction together with the ELEC- TRONIC SUB-SYSTEM CONTROL BOARD. 10) Remove all the screws that fix the connectors of the ELECTRONIC SUB-SYSTEM CONTROL BOARD to the SHIELD ASSY IF 11) Remove two screws (silver, 6mm) that fix the ELECTRONIC SUB-SYSTEM CONTROL BOARD to the SHIELD ASSY IF.
  • Page 318: Removal 24 Left Arm Assembly(Pl7.1.97)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 24 LEFT ARM ASSEMBLY(PL7.1.97) Steps 1 through 4 are for reference. Before removing this component, check that Steps 1 through 4 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
  • Page 319 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 24 LEFT ARM ASSEMBLY(PL7.1.97) Kmy03036KB Remove the LEVER RELEASE (PL7.1.4) from the printer. Remove the LINK L from the printer. 10) Remove the SPRING SUPPORT (PL7.1.8) from the printer. 11) Remove the HOLDER DAMPER (PL7.1.6) from the printer together with the DAMPER OIL (PL7.1.7).
  • Page 320: Removal 25 Led Assembly (Pl5.1.15)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 25 LED ASSEMBLY (PL5.1.15) Steps 1 through 4 are for reference. Before removing this component, check that Steps 1 through 4 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
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  • Page 322: Removal 26 Toner Dispenser Motor (Pl5.1.12)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 26 TONER DISPENSER MOTOR (PL5.1.12) Described below is the removal procedure common among the TONER DISPENSER MOTORs (C), (M), (Y), and (K). Steps 1 through 4 are for reference. Before removing this component, check that Steps 1 through 4 have been performed.
  • Page 323 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 26 TONER DISPENSER MOTOR (PL5.1.12) TONER DISPENSERMOTOR (K) TONER DISPENSERMOTOR (C) TONER DISPENSERMOTOR (M) TONER DISPENSERMOTOR (Y) Kmy03039KA Remove the one screw (silver, tap, 10mm) that fixes the TONER DISPENSER MOTOR to the printer.
  • Page 324: Removal 27 Shield Assy Ess (Reference Only)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 27 SHIELD ASSY ESS (REFERENCE ONLY) Steps 1 through 4 are for reference. Before removing this component, check that Steps 1 through 4 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
  • Page 325: Removal 28 Humidity Sensor (Pl9.1.19)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 28 HUMIDITY SENSOR (PL9.1.19) Steps 1 through 5 are for reference. Before removing this component, check that Steps 1 through 5 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
  • Page 326: Removal 29 Machine Control Unit (Pl9.1.20)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 29 MACHINE CONTROL UNIT (PL9.1.20) Never fail to perform the diagnostic operation described below. Otherwise the data will be lost in the worst case. Use a wristband to protect the PWB from electrostatic damage. Perform NVM Save to evacuate the MCU data.
  • Page 327 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 29 MACHINE CONTROL UNIT (PL9.1.20) (P12) (P16) (P17) (P14) (P19) (P11) (P15) (P10) (P18) (P22) (P21) (P25) (P101) (P23) (P31) (P24) (P26) (P27) Kmy03042KA 17) Disengage all the connectors of the MACHINE CONTROL UNIT (PL9.1.20). 18) Remove six screws (silver, 6mm) that fix the MACHINE CONTROL UNIT to the printer.
  • Page 328: Removal 30 Top Cover (Pl1.1.1)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 30 TOP COVER (PL1.1.1) Steps 1 through 5 are for reference. Before removing this component, check that Steps 1 through 5 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
  • Page 329: Removal 31 Fan (Pl9.1.10)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 31 FAN (PL9.1.10) Steps 1 through 6 are for reference. Before removing this component, check that Steps 1 through 6 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
  • Page 330: Removal 32 High Voltage Power Supply (Pl5.1.17)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 32 HIGH VOLTAGE POWER SUPPLY (PL5.1.17) Steps 1 through 8 are for reference. Before removing this component, check that Steps 1 through 8 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
  • Page 331 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 32 HIGH VOLTAGE POWER SUPPLY (PL5.1.17) 12)-2 12)-1 Kmy03046KA 10) Remove the two screws (silver, with washer, 6mm) that fix the two harnesses of the HIGH VOLTAGE POWER SUPPLY. 11) Remove five screws (silver, tap, 10mm) and threescrews (silver, 6mm) that fix the HIGH VOLTAGE POWER SUPPLY to the printer.
  • Page 332: Removal 33 Low Voltage Power Supply (Pl9.1.4)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 33 LOW VOLTAGE POWER SUPPLY (PL9.1.4) Steps 1 through 7 are for reference. Before removing this component, check that Steps 1 through 7 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
  • Page 333: Removal 34 Print Head (Pl5.1.99)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 33 LOW VOLTAGE POWER SUPPLY (PL9.1.4) 12) 12) Kmy03048KB 12) Remove six screws (silver, 6mm) that fix the LOW VOLTAGE POWER SUPPLY to the SHIELD LVPS. 13) Remove the LOW VOLTAGE POWER SYPPLY from the SHIELD LVPS. Go to the next removal step: Removal 34 PRINT HEAD (PL5.1.99) 3 - 59...
  • Page 334 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 34 PRINT HEAD (PL5.1.99) Steps 1 through 8 are for reference. Before removing this component, check that Steps 1 through 8 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
  • Page 335 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 34 PRINT HEAD (PL5.1.99) Handle Kmy03049KB 12) Remove the four screws (silver, tap, 10mm) that fix the two SPRING ROSs (PL. 5.1.1) to the printer at the left and right sides. 13) Remove the left and right SPRING ROSs from the printer. 14) Remove the PRINT HEAD from the printer by pulling it up slowly by the handle.
  • Page 336: Removal 35 Interlock Switch (Pl9.1.3)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 35 INTERLOCK SWITCH (PL9.1.3) Steps 1 through 6 are for reference. Before removing this component, check that Steps 1 through 6 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER. (Removal 8) Remove the REAR COVER.
  • Page 337 Chapter 3 Removal and Replacement Procedures (RRPs) Blank Page 3 - 63 Version 2 2006.03.31...
  • Page 338 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 36 PHOTOCONDUCTOR (PC) / DEVELOPER (DEV) DRIVE (PL8.1.2) Steps 1 through 7 are for reference. Before removing this component, check that Steps 1 through 7 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER.
  • Page 339 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 36 PHOTOCONDUCTOR (PC) / DEVELOPER (DEV) DRIVE (PL8.1.2) 12)-1 12)-2 14)-1 14)-1 14)-2 Kmy03051KB Remove two screws (silver, tap, 10mm) that fix the BRACKET FUSER (PL6.1.12) to the printer. When performing the step described below, take care not to move the BRACKET FUSER from the printer too far because they are connected with the harness.
  • Page 340: Removal 37 Toner Cartridge Sensor Assembly (K) (Pl5.1.4)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 36 PHOTOCONDUCTOR (PC) / DEVELOPER (DEV) DRIVE (PL8.1.2) Kmy03052KB 15) Remove the six screws (silver, tap, 10mm) that fix the PHOTOCONDUCTOR (PC) / DEVEL- OPER (DEV) DRIVE to the printer. 16) Remove the PHOTOCONDUCTOR (PC) / DEVELOPER (DEV) DRIVE from the printer. Go to the next removal step: Removal 37 TONER CARTRIDGE SENSOR ASSEMBLY (K) (PL5.1.4) 3 - 66...
  • Page 341 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 37 TONER CARTRIDGE SENSOR ASSEMBLY (K) (PL5.1.4) Steps 1 through 8 are for reference. Before removing this component, check that Steps 1 through 8 have been performed. Open the FRONT COVER (PL1.2.1). Remove the FUSER.
  • Page 342: Removal 38 Mpf Separator Roller Assembly (Pl2.1.3)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 38 MPF SEPARATOR ROLLER ASSEMBLY (PL2.1.3) Remove the 250 SHEET PAPER TRAY (PL2.1.1) from the printer. 2)-2 2)-1 2)-1 Kmy03054KA Release the two backside hooks of the MPF SEPARATOR ROLLER ASSEMBLY (PL2.1.3) and then remove the MPF SEPARATOR ROLLER ASSEMBLY from the 250 SHEET PAPER TRAY.
  • Page 343: Removal 39 Separator Roller (Pl2.2.17) (Same As The Feed Roller)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 39 SEPARATOR ROLLER (PL2.2.17) (Same as the FEED ROLLER) Remove the 250 SHEET PAPER TRAY (PL2.1.1) from the printer. 3)-1 3)-2 2)-1 2)-2 2)-1 Kmy03055KA Release the left and right hooks of the CVR RTD CST (PL2.2.13), and then open the CVR RTD CST.
  • Page 344: Chapter 3 Removal And Replacement Procedures (Rrps) Contents

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 40 MPF ROLLER (PL3.1.10) Remove the 250 SHEET PAPER TRAY (PL2.1.1) from the printer. 2)-2 2)-1 Kmy03056KB Release the hook of the ROLL CORE MSI (PL3.1.9) on the right of the MPF ROLLER (PL 3.2.10), and slide the ROLL CORE MSI to the right.
  • Page 345: Removal 41 Feed Roller (Pl3.2.53)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 41 FEED ROLLER (PL3.2.53) Remove the 250 SHEET PAPER TRAY (PL2.1.1) from the printer. 2)-1 2)-2 2)-1 2)-2 Kmy03057KA Release the hooks of the FEED ROLLERs (PL3.2.53) and remove the FEED ROLLERs from the shafts.
  • Page 346: Removal 42 550 Sheet Feeder Assembly (Pl12.1.1)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 42 550 SHEET FEEDER ASSEMBLY (PL12.1.1) Remove the 250 SHEET PAPER TRAY (PL2.1.1) of the printer. Kmy03058KA Remove two FEEDER SCREWS (PL12.1.3) that fix the 550 SHEET FEEDER ASSEMBLY (PL12.1.1) to the printer. The printer must be lifted by two people.
  • Page 347: Removal 43 550 Tray Rear Cover (Pl12.1.4)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 43 550 TRAY REAR COVER (PL12.1.4) Pull the 550 TRAY REAR COVER backward until it stops 2)-2 2)-1 Kmy03059KA Release the two hooks by depressing the center of the 550 TRAY REAR COVER, and then remove the 550 TRAY REAR COVER from the 550 SHEET FEEDER ASSEMBLY (PL12.1.1).
  • Page 348: Removal 44 550 Tray Feed Roller (Pl12.3.29)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 44 550 TRAY FEED ROLLER (PL12.3.29) Remove the 550 SHEET PAPER TRAY (PL12.4.1) from the 550 SHEET FEEDER ASSEM- BLY (PL12.1.1). 2)-1 2)-2 2)-1 2)-2 Kmy03060KA Release the hooks of the 550 TRAY FEED ROLLERs (PL12.3.29), and then remove the 550 TRAY FEED ROLLERs from the shafts.
  • Page 349 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 45 550 TRAY SEPARATOR ROLLER (PL12.5.17) (Same as the 550 TRAY FEED ROLLER) Remove the 550 SHEET PAPER TRAY (PL12.4.1) from the 550 SHEET FEEDER ASSEM- BLY (PL12.1.1). 3)-1 3)-2 2)-1 2)-2 2)-1 Kmy03061KA Release the left and right hooks of the CVR RTD CST (PL12.5.13), and then open the CVR...
  • Page 350: Removal 46 Memory Card (Pl9.1.30)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 46 MEMORY CARD (PL9.1.30) Use a wristband to protect the MEMORY CARD from electrostatic damage. 3)-2 3)-1 Kmy03127KB Loosen the SCREW KNURLING (PL9.1.22), and then open the SHIELD WINDOW (PL9.1.21). Gently spread open both the tabs on the socket holding the MEMORY CARD (PL9.1.30) until the MEMORY CARD pops up slightly.
  • Page 351: Removal 47 Multi Protocol Card (Pl9.1.31)

    Chapter 3 Removal and Replacement Procedures (RRPs) Removal 47 MULTI PROTOCOL CARD (PL9.1.31) Use a wristband to protect the MPC from electrostatic damage. 2)-1 2)-1 2)-2 Kmy03128KB Loosen the SCREW KNURLING (PL9.1.22), and then open the SHIELD WINDOW (PL9.1.21). Remove the COVER USB (PL9.1.34) from the printer by releasing its two hooks. Remove the WIRELESS LAN ADAPTER (PL9.1.32) from the MULTI PROTOCOL CARD (PL9.1.31).
  • Page 352: Replacement Steps

    Chapter 3 Removal and Replacement Procedures (RRPs) 3. Replacement Steps Replacement 1 550 TRAY SEPARATOR ROLLER (PL12.5.17) (Same as the 550 TRAY FEED ROLLER) Kmy03121KA Slide the 550 TRAY SEPARATOR ROLLER onto the SHAFT RETARD so that the lug on the 550 TRAY SEPARATOR ROLLER is mated with the notch on the CLUTCH FRICTION RET (PL12.5.16).
  • Page 353: Replacement 2 550 Tray Feed Roller (Pl)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 2 550 TRAY FEED ROLLER (PL12.3.29) Kmy03120KA Slide the 550 TRAY FEED ROLLERs onto the shafts so that the lugs on the 550 TRAY FEED ROLLERs are mated with the notches on the ROLL ASSY GEAR NUDGERs (PL12.3.22) and CLUTCH ONE WAY FEED (PL.1.3.28).
  • Page 354: Replacement 3 550 Tray Rear Cover (Pl)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 3 550 TRAY REAR COVER (PL12.1.4) Kmy03119KA Insert the 550 TRAY REAR COVER into the 550 SHEET FEEDER ASSEMBLY. Push the 550 TRAY REAR COVER frontward until it is locked to the 550 SHEET FEEDER ASSEMBLY at the two hooks on its front edge.
  • Page 355: Replacement 4 550 Sheet Feeder Assembly (Pl)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 4 550 SHEET FEEDER ASSEMBLY (PL12.1.1) Kmy03118KA The printer must be lifted by two people. Place the printer on the 550 SHEET FEEDER ASSEMBLY with the four holes on the bottom of the printer aligned with the studs on the 550 SHEET FEEDER ASSEMBLY. Secure the printer to the 550 SHEET FEEDER ASSEMBLY using the two FEEDER SCREWS.
  • Page 356: Replacement 5 Feed Roller (Pl3.2.53)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 5 FEED ROLLER (PL3.2.53) Kmy03117KA Slide the FEED ROLLERs onto the shafts so that the lugs on the FEED ROLLERs are mated with the notches on the ROLL ASSY GEAR NUDGER (PL3.2.46) and CLUTCH ONEWAY FEED (PL3.2.52).
  • Page 357: Replacement 6 Mpf Roller (Pl3.1.10)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 6 MPF ROLLER (PL3.1.10) Kmy03116KB Fit the MPF ROLLER to the SHAFT MSI with the groove of the MPF ROLLER facing upward. Rotate the MPF ROLLER 180 degrees so that the pin on the SHAFT MSI is aligned with the groove on the MPF ROLLER.
  • Page 358: Replacement 7 Separator Roller (Pl2.2.17) (Same As The Feed Roller)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 7 SEPARATOR ROLLER (PL2.2.17) (Same as the FEED ROLLER) Kmy03115KA Slide the SEPARATOR ROLLER onto the SHAFT RETARD so that the lug on the SEPARA- TOR ROLLER is mated with the notch on the CLUTCH FRICTION RET (PL2.2.16). Secure the hook on the other end of the SEPARATOR ROLLER into the groove on the SHAFT RETARD.
  • Page 359: Replacement 8 Mpf Separator Roller Assembly (Pl2.1.3)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 8 MPF SEPARATOR ROLLER ASSEMBLY (PL2.1.3) Kmy03114KA Replace the MPF SEPARATOR ROLLER ASSEMBLY by mating the bosses of the MPF SEP- ARATOR ROLLER ASSEMBLY with the holes of the 250 SHEET PAPER TRAY. Secure the MPF SEPARATOR ROLLER ASSEMBLY with the two backside hooks.
  • Page 360: Replacement 9 Toner Cartridge Sensor Assembly (K) (Pl5.1.4)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 9 TONER CARTRIDGE SENSOR ASSEMBLY (K) (PL5.1.4) Kmy03113KA Engage the connector (P/J193) of the TONER CARTRIDGE SENSOR ASSEMBLY (K). Replace the TONER CARTRIDGE SENSOR ASSEMBLY (K) by mating the two holes on the TONER CARTRIDGE SENSOR ASSEMBLY (K) with the bosses on the printer, Secure the TONER CARTRIDGE SENSOR ASSEMBLY (K) to the printer using the one screw (silver, tap, 10mm).
  • Page 361 Chapter 3 Removal and Replacement Procedures (RRPs) Blank Page 3 - 87 Version 1 2006.02.01...
  • Page 362 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 10 PHOTOCONDUCTOR (PC) / DEVELOPER (DEV) DRIVE (PL8.1.2) Kmy03111KB Replace the PHOTOCONDUCTOR (PC) / DEVELOPER (DEV) DRIVE by aligning the gear of each drive of the PHOTOCONDUCTOR (PC) / DEVELOPER (DEV) DRIVE with the holes on the printer.
  • Page 363: Replacement 11 Interlock Switch (Pl9.1.3)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 10 PHOTOCONDUCTOR (PC) / DEVELOPER (DEV) DRIVE (PL8.1.2) NOTE Kmy03112KB When performing the step described below, the harness of the connector to be engaged to the DEVE MOTOR must be routed through the hook above the FEED DRIVE ASSEM- BLY (PL8.1.7).
  • Page 364 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 11 INTERLOCK SWITCH (PL9.1.3) Kmy03110KA Replace the INTERLOCK SWITCH by mating the hole on the INTERLOCK SWITCH with the boss on the printer. Secure the INTERLOCK SWITCH to the printer using the one screw (silver, tap, 16mm). Route the harness of the INTERLOCK SWITCH to the DUCT DRV MAIN.
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  • Page 366: Replacement 12 Print Head (Pl5.1.99)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 12 PRINT HEAD (PL5.1.99) Kmy03109KB Insert the PRINT HEAD by mating the backside boss of the PRINT HEAD with the hole on the printer. Place the two SPRING ROSs onto the left and right side bosses on the PRINT HEAD so that the holes of SPRING ROSs are mated with the bosses on the printer.
  • Page 367: Replacement 13 Low Voltage Power Supply (Pl9.1.4)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 12 PRINT HEAD (PL5.1.99) 4)-1 4)-2 Kmy03132KA Pass the connector of the PRINT HEAD through the hole on the SHIELD MCU, and then replace the CORE to the harness of the PRINT HEAD. Engage the connector (P/J12) of the PRINT HEAD with the connector on the MACHINE CON- TROL UNIT.
  • Page 368 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 13 LOW VOLTAGE POWER SUPPLY (PL9.1.4) Kmy03107KB Replace LOW VOLTAGE POWER SUPPLY to the SHIELD LVPS by mating the notch on the LOW VOLTAGE POWER SUPPLY with the tab on the SHIELD LVPS. Secure the LOW VOLTAGE POWE SUPPLY to the SHIELD LVPS using the six screws (sil- ver, 6mm).
  • Page 369: Replacement 15 Fan (Pl9.1.10)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 13 LOW VOLTAGE POWER SUPPLY (PL9.1.4) (P501) (P504) (P503) (P44) (P40) (P502) (P47) (P48) NOTE NOTE Kmy03108KB Replace the SHIELD LVPS and LOW VOLTAGE POWER SUPPLY to the printer by mating the two holes on the SHIELD LVPS with the bosses on the printer. When securing the two positions shown in the figure, make sure that the SHIELD LVPS is under the PLATE EARTH.
  • Page 370: Replacement 14 High Voltage Power Supply (Pl)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 14 HIGH VOLTAGE POWER SUPPLY (PL5.1.17) Kmy03105KA Pass the connector of the HIGH VOLTAGE POWER SUPPLY through the hole of the printer. Replace the HIGH VOLTAGE POWER SUPPLY by mating the two holes on the upper part of the HIGH VOLTAGE POWER SUPPLY with the bosses on the printer and inserting the upper part of the HIGH VOLTAGE POWER SUPPLY into the backside tab on the printer.
  • Page 371 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 14 HIGH VOLTAGE POWER SUPPLY (PL5.1.17) Kmy03106KB Route the harness of the HIGH VOLTAGE POWER SUPPLY to the printer and pass the con- nector into the hole on the SHIELD MCU. Engage the connector (J16) of the HIGH VOLTAGE POWER SUPPLY to the connector (P16) of the MACHINE CONTROL UNIT.
  • Page 372: Replacement 16 Top Cover (Pl1.1.1)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 15 FAN (PL9.1.10) LABEL NOTE [NOTE] 1)-1 1)-2 Kmy03104KD When performing the step described below, take care to check the orientation of the FAN. (Attach the FAN so that its labeled surface faces front.) When performing the step described below, route the harness of the FAN through the notch of the DUCT FAN MAIN.
  • Page 373 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 16 TOP COVER (PL1.1.1) 1)-2 1)-1 Kmy03103KC Mate the left side boss of the TOP COVER with the hole of the printer, set the TOP COVER to the printer. Mate the holes of the TOP COVER with the left and right bosses of the printer, attach the TOP COVER.
  • Page 374: Replacement 17 Machine Control Unit (Pl9.1.20)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 17 MACHINE CONTROL UNIT (PL9.1.20) (P12) (P16) (P17) (P14) (P19) (P11) (P15) (P10) (P18) (P22) (P21) (P25) (P101) (P23) (P31) (P24) (P26) (P27) Kmy03102KA Replace the MACHINE CONTROL UNIT to the printer. Secure the MACHINE CONTROL UNIT using the six screws (silver, 6mm).
  • Page 375 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 17 MACHINE CONTROL UNIT (PL9.1.20) When the MACHINE CONTROL UNIT is replaced with a new one, perform the fol- lowing steps. (After completing all the steps up to Replacement 47.) Plug in the power cord to the outlet, and power on the printer. Perform the diagnostic operation of NVM Load, and write the data into MCU.
  • Page 376: Replacement 18 Humidity Sensor (Pl9.1.19)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 18 HUMIDITY SENSOR (PL9.1.19) Kmy03101KA Engage the connector (P/J261) of the HUMIDITY SENSOR. Replace the HUMIDITY SENSOR to the printer, and secure with the hook of the SPACER. Go to the next replacement step: Replacement 19 SHIELD ASSY ESS (REFERENCE ONLY) 3 - 102 Version 2 2006.03.31...
  • Page 377: Replacement 19 Shield Assy Ess (Reference Only)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 19 SHIELD ASSY ESS (REFERENCE ONLY) 1)-2 1)-1 Kmy03100KC When performing the step described below, ensure that the harness will not be caught between the printer and the SHIELD ASSY ESS. Replace the SHIELD ASSY ESS by mating the tab of the SHIELD ASSY ESS with the notch on the printer.
  • Page 378: Replacement 20 Toner Dispenser Motor (Pl5.1.12)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 20 TONER DISPENSER MOTOR (PL5.1.12) Described below is the replacement procedure common among TONER DISPENSER MOTORs (C), (M), (Y), and (K). TONER DISPENSERMOTOR (K) TONER DISPENSERMOTOR (C) TONER DISPENSERMOTOR (M) TONER DISPENSERMOTOR (Y) Kmy03098KA Replace the TONER DISPENSER MOTOR to the printer by mating the tab of the TONER DISPENSER MOTOR with the hole on the printer and moving it slightly backward.
  • Page 379 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 20 TONER DISPENSER MOTOR (PL5.1.12) Kmy03099KA Pass the four sets of connectors of the TONER DISPENSER MOTOR through the hole of the DUCT HARNESS MOT. Mate the tab of the DUCT HARNESS MOT with the hole on the printer, and secure the DUCT HARNESS MOT with the two hooks on the printer.
  • Page 380: Replacement 21 Led Assembly (Pl5.1.15)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 21 LED ASSEMBLY (PL5.1.15) Kmy03097KA Engage the connector (P/J141) of the LED ASSEMBLY. Mate the four LEDs on the LED ASSEMBLY with the holes on the printer, and then secure the LED ASSEMBLY at the two hooks. Fix the LED ASSEMBLY to the printer using the one screw (silver, tap, 10mm).
  • Page 381 Chapter 3 Removal and Replacement Procedures (RRPs) Blank Page 3 - 107 Version 1 2006.02.01...
  • Page 382: Replacement 22 Left Arm Assembly(Pl7.1.97)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 22 LEFT ARM ASSEMBLY(PL7.1.97) 3)-1 3)-2 NOTE Kmy03095KB Replace the HOLDER DAMPER to the printer together with the DAMPER OIL. Replace the SPRING SUPPORT to the printer Replace the LINK L by mating the backside groove on the LINK L with the boss on the printer and pulling the DAMPER OIL slightly upward.
  • Page 383 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 22 LEFT ARM ASSEMBLY(PL7.1.97) 7)-1 7)-2 Kmy03096KB Replace the SUPPORT LINK L by mating the two holes of the SUPPORT LINK L with the bosses on the printer. Secure the SUPPORT LINK L using the three screws (silver, tap, 8mm). Mate the fitting hole on the LINK L with the left side fitting hole on the FRONT COVER.
  • Page 384: Replacement 23 Electronic Sub-System Control Board (Pl9.1.27)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 23 ELECTRONIC SUB-SYSTEM CONTROL BOARD (PL9.1.27) OLD ELECTRONIC SUB-SYSTEM CONTROL BOARD notch NEW ELECTRONIC SUB-SYSTEM CONTROL BOARD Kmy03124KB Continues to the next page. 3 - 110 Version 3 2007.03.15...
  • Page 385 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 23 ELECTRONIC SUB-SYSTEM CONTROL BOARD (PL9.1.27) When the ELECTRONIC SUB-SYSTEM CONTROL BOARD is replaced with a new one, the replacement steps 1) to 3) are required. These steps are not required when no replacement is performed.
  • Page 386 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 23 ELECTRONIC SUB-SYSTEM CONTROL BOARD (PL9.1.27) NOTE Kmy03093KB Continues to the next page. 3 - 112 Version 2 2006.03.31...
  • Page 387 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 23 ELECTRONIC SUB-SYSTEM CONTROL BOARD (PL9.1.27) Mate the boss of the GUIDE ESS with the hole of the ELECTRONIC SUB-SYSTEM CON- TROL BOARD and secure with the two hooks Replace the SHIELD ASSY IF to the ELECTRONIC SUB-SYSTEM CONTROL BOARD. Secure the ELECTRONIC SUB-SYSTEM CONTROL BOARD to the SHIELD ASSY IF using the two screws (silver,6mm).
  • Page 388: Replacement 24 Left Cover (Pl1.1.7)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 23 ELECTRONIC SUB-SYSTEM CONTROL BOARD (PL9.1.27) Kmy03094KB Secure the SHIELD ASSY IF and ELECTRONIC SUB-SYSTEM CONTROL BOARD to the printer using the seven screws (silver, 6mm). 10) Engage all the connectors of the ELECTRONIC SUB-SYSTEM CONTROL BOARD. 11) Close the SHIELD WINDOW and secure the SCREW KNURLING.
  • Page 389 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 24 LEFT COVER (PL1.1.7) 1)-1 1)-1 1)-1 1)-2 Kmy03092KA Insert the front side of the LEFT COVER between the FRONT COVER and the printer, and mate the two front side hooks of the LEFT COVER with the printer. Mate the holes on the LEFT COVER with the two bosses on the printer.
  • Page 390: Replacement 25 Toner Cartridge Sensor Assembly (C), (M), (Y) (Pl5.1.4)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 25 TONER CARTRIDGE SENSOR ASSEMBLY (C), (M), (Y) (PL5.1.4) Described below is the replacement procedure common among TONER CARTRIDGE SENSOR ASSYs (C), (M), and (Y). TONER CARTRIDGE SENSOR ASSEMBLY (C) TONER CARTRIDGE SENSOR ASSEMBLY (M) TONER CARTRIDGE SENSOR ASSEMBLY (Y)
  • Page 391: Replacement 26 Power Switch (Pl9.1.13)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 26 POWER SWITCH (PL9.1.13) NOTE Kmy03090KA When replacing the POWER SWITCH, match the ON/OFF mark of the POWER SWITCH with the mark on the FRAME. Replace the POWER SWITCH to the printer, and secure with the hook. Engage the connector (P/J481) of the POWER SWITCH.
  • Page 392: Replacement 27 Size Switch Assembly (Pl7.1.18)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 27 SIZE SWITCH ASSEMBLY (PL7.1.18) 2)-2 2)-1 Kmy03089KA Replace the clamp to the SIZE SWITCH ASSEMBLY. Insert the backside tab of the SIZE SWITCH ASSEMBLY into the hole on the printer and insert the two bosses of the SIZE SWITCH ASSEMBLY into the holes on the printer.
  • Page 393 Chapter 3 Removal and Replacement Procedures (RRPs) Blank Page 3 - 119 Version 2 2006.03.31...
  • Page 394: Replacement 28 Right Arm Assembly(Pl7.1.98)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 28 RIGHT ARM ASSEMBLY(PL7.1.98) 3)-1 3)-2 NOTE Kmy03087KB Replace the HOLDER DAMPER to the printer together with the DAMPER OIL. Replace the SPRING SUPPORT to the printer. Replace the LINK R by mating the backside groove on the LINK R with the boss on the printer and then pulling the DAMPER OIL slightly upward.
  • Page 395 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 28 RIGHT ARM ASSEMBLY(PL7.1.98) 7)-1 7)-2 Kmy03088KB Replace the SUPPORT LINK R by mating the two holes on the SUPPORT LINK R with the bosses on the printer. Secure the SUPPORT LINK R to the printer using the three screws (silver, tap, 8mm). Mate the fitting hole on the LINK R with the right side fitting hole on the FRONT COVER.
  • Page 396: Replacement 29 Front Cover (Pl1.2.98)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 29 FRONT COVER (PL1.2.98) 3)-2 3)-1 3)-1 3)-2 Kmy03085KB Align the left and right side holes on the FRONT COVER and MPF COVER to the fitting holes on the printer. Insert the SHAFT PIVOT MSIs into the left and right sides fitting holes of the FRONT COVER and the MPF COVER, and then secure the SHAFT PIVOT MSIs with the hooks.
  • Page 397 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 29 FRONT COVER (PL1.2.98) NOTE HARNESS ASSY OPEPANE HARNESS ASSY FRONT COVER Kmy03086KC When performing the step below, route the HARNESS ASSY OPEPANE over the HAR- NESS ASSY FRONT COVER. Route the HARNESS ASSY OPEPANE and the HARNESS ASSY FRONT COVER along the DUCT DRV PH.
  • Page 398: Replacement 30 Integrated Feeder Assembly (Pl3.2.99)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 30 INTEGRATED FEEDER ASSEMBLY (PL3.2.99) NOTE NOTE Kmy03081KB When performing the step described below, take care not to drop and lose the SPRING EARTH on the right side of the INTEGRATED FEEDER ASSEMBLY. When performing the step described below, check that the SPRING EARTH on the right side of the INTEGRATED FEEDER ASSEMBLY is in contact with the PLATE EARTH of the printer.
  • Page 399 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 30 INTEGRATED FEEDER ASSEMBLY (PL3.2.99) Blue Gray Yellow Kmy03082KB When replacing the CLUTCH, match the harness color of the CLUTCH with that of the fit- ting groove of the CLUTCH. The harness color of the CLUTCH ASSY PH REGI is gray. The harness color of the CLUTCH ASSY PH FEED is yellow.
  • Page 400 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 30 INTEGRATED FEEDER ASSEMBLY (PL3.2.99) Kmy03083KB When performing the step described below, ensure that the harness will not be caught between the CHUTE MSI and the printer. 12) Replace the CHUTE MSI by mating the two bosses on the CHUTE MSI with the holes on the printer.
  • Page 401: Replacement 31 Feed Drive Assembly (Pl8.1.7)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 30 INTEGRATED FEEDER ASSEMBLY (PL3.2.99) 15)-2 15)-1 15)-2 15)-1 White Black Kmy03084KB When performing the step described below, ensure that the color of each BEARING is correct. The color of the right BEARING is black. The color of the left BEARING is white.
  • Page 402 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 31 FEED DRIVE ASSEMBLY (PL8.1.7) NOTE Kmy03078KB Engage the connector (P/J251) of the FEED DRIVE ASSEMBLY. When performing the step described below, the harness of the connector to be engaged to the DEVE MOTOR of the PHOTOCONDUCTOR (PC) / DEVELOPER (DEV) DRIVE (PL8.1.2) must be routed through the hook above the FEED DRIVE ASSEMBLY.
  • Page 403 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 31 FEED DRIVE ASSEMBLY (PL8.1.7) NOTE HARNESS ASSY OPEPANE HARNESS ASSY FRONT COVER Kmy03079KB Mate the four hooks on the DUCT DRV PH with the holes on the FEED DRIVE ASSY. Secure the DUCT DRV PH by moving it frontward allowing the hooks to lock into place.
  • Page 404 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 31 FEED DRIVE ASSEMBLY (PL8.1.7) Printer Side GEAR MSI Side Kmy03080KB IWhen performing the step described below, turn the flat surface of the SHAFT MSI face upward for ease of work. Replace the GEAR MSI to the SHAFT MSI and lock the hook of the GEAR MSI into the groove of the SHAFT MSI.
  • Page 405 Chapter 3 Removal and Replacement Procedures (RRPs) Blank Page 3 - 131 Version 2 2006.03.31...
  • Page 406: Replacement 32 Mpf Feed Solenoid (Pl3.1.98)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 32 MPF FEED SOLENOID (PL3.1.98) 4)-2 4)-1 10mm Kmy03076KC Replace the MPF FEED SOLENOID to the printer by mating the two holes on the MPF FEED SOLENOID with the bosses on the printer. Ensure that 8mm screws are used to secure the MPF FEED SOLENOID.
  • Page 407: Replacement 33 Right Cover (Pl1.1.6)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 32 MPF FEED SOLENOID (PL3.1.98) Printer Side GEAR MSI Side Kmy03077KB When carrying out the work shown below, it is easier to put the D-cut surface of the SHAFT MSI on the top. Replace the GEAR MSI to the SHAFT MSI and lock the hook on the GEAR MSI into the groove on the SHAFT MSI.
  • Page 408: Replacement 34 Rear Cover (Pl1.1.4)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 33 RIGHT COVER (PL1.1.6) 1)-1 1)-1 1)-1 1)-2 Kmy03075KB Insert the front side of the RIGHT COVER between the FRONT COVER and the printer. Mate the two front side hooks of the RIGHT COVER with the holes on the printer. Mate the holes of the RIGHT COVER with the two bosses on the printer.
  • Page 409 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 34 REAR COVER (PL1.1.4) Kmy03074KA Replace the REAR COVER by mating the six bosses on the REAR COVER with the holes on the printer, the RIGHT COVER (PL1.1.6), and the LEFT COVER (PL1.1.7). Secure the REAR COVER to the printer using the two screws (silver, tap, 10mm) and the two screws (silver, with flange, 8mm).
  • Page 410 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 35 OPERATOR PANEL (PL1.2.97) NOTE HARNESS ASSY OPEPANE HARNESS ASSY OPEPANE COVER HARNESS BRACKET PIVOT HARNESS ASSY HARNESS ASSY FRONT COVER FRONT COVER Kmy03125KD Route the HARNESS ASSY OPEPANE through the notch on the lib of the FRONT COVER and the hook.
  • Page 411 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 35 OPERATOR PANEL (PL1.2.97) Kmy03133KA Replace the LATCH FRONT to the FRONT COVER together with the PLATE LATCH by mat- ing the left and right side slits of the LATCH FRONT with the studs on the FRONT COVER. Secure the left and right sides of the LATCH FRONT to the FRONT COVER using the two screws (silver, with flange, tap, 10mm).
  • Page 412 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 35 OPERATOR PANEL (PL1.2.97) NOTE HARNESS ASSY OPEPANE HARNESS ASSY FRONT COVER Kmy03126KB When performing the step below, rote the HARNESS ASSY OPEPANE on the most out- ward position. Route the HARNESS ASSY OPEPANE along the DUCT DRV PH. Engage the connector (P/J2900) of the HARNESS ASSY OPEPANE.
  • Page 413: Replacement 35 Operator Panel (Pl1.2.97)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 35 OPERATOR PANEL (PL1.2.97) Kmy03073KA Replace the OPERATOR PANEL to the FRONT COVER and secure at the four hooks. 10) Engage the connector (P/J220) of the OPERATOR PANEL, and then fix the core of the HAR- NESS ASSY OPEPANE with the clamp.
  • Page 414 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 36 CHUTE ASSY EXIT OUT (PL6.1.1) Kmy03072KA Replace the CHUTE ASSY EXIT OUT to the FRONT COVER by mating the two springs of the CHUTE ASSY EXIT OUT with the ribs on the FRONT COVER. Secure the CHUTE ASSY EXIT OUT to the FRONT COVER using the two screws (silver, with flange, tap, 10mm).
  • Page 415: Replacement 37 Spur Assembly (Pl7.1.1)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 37 SPUR ASSEMBLY (PL7.1.1) Described below is the removal procedure common between the left and right sides of the SPUR ASSEMBLY. Kmy03071KA Replace the SPUR ASSEMBLY to the printer by mating the two holes on the SPUR ASSEM- BLY with the bosses on the printer.
  • Page 416: Replacement 38 Fuser (Pl6.1.10)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 38 FUSER (PL6.1.10) Kmy03070KA Put the FUSER on the printer. Insert the two rear side bosses of the FUSER into the holes on the printer by moving the FUSER slightly backward. Rotate the left and right levers of the FUSER inward. Close the DUPLEX GATE.
  • Page 417: Replacement 39 Duplex Gate (Pl6.1.13)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 39 DUPLEX GATE (PL6.1.13) The FUSER part is very hot. Take added care not to get burned when performing the ser- vice operation. Kmy03069KA Insert the left side boss of the DUPLEX GATE with the hole of the printer. Open the DUPLEX GATE (PL6.1.13) to about 45 degrees so that the flat faces of the right side pivot of the DUPLEX GATE comes parallel with the U-shaped notch.
  • Page 418: Replacement 40 Toner Cartridge (K), (C), (M), (Y) (Pl5.1.18)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 40 TONER CARTRIDGE (K), (C), (M), (Y) (PL5.1.18) Described below is the replacement procedure common among TONER CARTRIDGEs (C), (M), (Y), and (K). Kmy03068KA If all the TONER CARTRIDGEs are removed, attach them in the order of Yellow, Magenta, Cyan, and Black from the bottom.
  • Page 419: Replacement 41 Duplex Module (Pl11.1.1)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 41 DUPLEX MODULE (PL11.1.1) 1)-2 1)-1 1)-1 NOTE Kmy03067KB Remove the DUP CONNECTOR CAP (PL1.2.38) of the connector of the FRONT COVER when installing new DUPLEX MODULE. Replace the DUPLEX MODULE slowly by mating the two backside bosses of the DUPLEX MODULE with the holes on the FRONT COVER, and then secure with the lever.
  • Page 420 Chapter 3 Removal and Replacement Procedures (RRPs) Blank Page 3 - 146 Version 2 2006.03.31...
  • Page 421 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 42 TRANSFER BELT (PL4.1.1) 1)-1 1)-2 Kmy03065KB Replace the TRANSFER BELT by inserting the right side boss on the TRANSFER BELT into the hole on the FRONT COVER and then inserting the left side boss on the TRANSFER BELT into the U-shaped groove on the FRONT COVER.
  • Page 422 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 42 TRANSFER BELT (PL4.1.1) 2)-2 2)-1 2)-2 Kmy03066KB Tilt the TRANSFER BELT slowly, and then secure with the left and right levers. Close the FRONT COVER. 3 - 148 Version 2 2006.03.31...
  • Page 423: Replacement 43 Tray Rear Cover (Pl1.1.5)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 43 TRAY REAR COVER (PL1.1.5) Kmy03064KA Insert the TRAY REAR COVER into the printer. Secure by locking the two front hooks on TRAY REAR COVER to the printer. 3 - 149 Version 2 2006.03.31...
  • Page 424: Replacement 44 Mpf Cover (Pl1.2.99)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 44 MPF COVER (PL1.2.99) LEVER MSI 1 [NOTE] 3)-2 3)-2 3)-1 3)-1 Kmy03063KA Continues to the next page. 3 - 150 Version 3 2007.03.15...
  • Page 425 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 44 MPF COVER (PL1.2.99) Replace the MPF COVER to the FRONT COVER by mating the left and right side fitting holes on the MPF COVER with the holes on the FRONT COVER. Insert the SHAFT PIVOT MSI into the left and right side fitting holes on the MPF COVER, and then secure the SHAFT PIVOT MSI with the hook.
  • Page 426: Replacement 45 Cover Extender (Pl1.1.9)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 45 COVER EXTENDER (PL1.1.9) 1)-1 1)-2 1)-3 Kmy03062KA When performing the step described below, take care not to damage the boss of the COVER EXTENDER. Insert one of the bosses of the COVER EXTENDER, at its open position, into the hole on the TOP COVER, and then bend the COVER EXTENDER to slip the other boss into place.
  • Page 427 Chapter 3 Removal and Replacement Procedures (RRPs) Blank Page 3 - 153 Version 3 2007.03.15...
  • Page 428: Replacement 46 Multi Protocol Card (Pl9.1.31)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 46 MULTI PROTOCOL CARD (PL9.1.31) Kmy03129KB Mate the two bosses on the MULTI PROTOCOL CARD with the holes on the printer, and then replace the MULTI PROTOCOL CARD to the ELECTRONIC SUB-SYSTEM CONTROL BOARD.
  • Page 429: Replacement 47 Memory Card (Pl9.1.30)

    Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 47 MEMORY CARD (PL9.1.30) Kmy03130KB Fit the MEMORY CARD into the socket by mating the notch of the MEMORY CARD with the lug on the socket. Push the MEMORY CARD toward the ELECTRONIC SUB-SYSTEM CONTROL BOARD until it snaps into place.
  • Page 430: Chapter 4 Plug/Jack(P/J) Connector Locations

    Chapter 4 Plug/Jack(P/J) Connector Locations Chapter 4 Plug/Jack(P/J) Connector Locations CONTENTS 1. Connector [P (plug) / J (jack)]..................4 - 1 1.1 List of P/J ............................4 - 1 1.2 IOT P/J layout diagram ........................4 - 4 1.3 DUPLEX P/J layout diagram......................4 - 8 1.4 OPTION FEEDER P/J layout diagram.....................
  • Page 431: Connector [P (Plug) / J (Jack)]

    Chapter 4 Plug/Jack(P/J) Connector Locations 1. Connector [P (plug) / J (jack)] List of P/J Coordiates Remarks Connects ELECTRONIC SUB-SYSTEM CONTROL BOARD and MULTI F-139 PROTOCOL CARD D-157 Connects MACHINE CONTROL UNIT and ESS Harness Assembly D-156 Connects MACHINE CONTROL UNIT and VIDEO Harness Assembly C-156 Connects MACHINE CONTROL UNIT and ROS Harness Assembly C-156...
  • Page 432 Chapter 4 Plug/Jack(P/J) Connector Locations Coordiates Remarks Connects TONER CARTRIDGE SENSOR ASSEMBLY (Y) and TNR SNR H-124 Harness Assembly Connects TONER CARTRIDGE SENSOR ASSEMBLY (M) and TNR SNR H-124 Harness Assembly Connects TONER CARTRIDGE SENSOR ASSEMBLY (K) and TNR SNR H-122 Harness Assembly Connects TONER CARTRIDGE SENSOR ASSEMBLY (C) and TNR SNR...
  • Page 433: Opt Feeder

    Chapter 4 Plug/Jack(P/J) Connector Locations Coordiates Remarks Connects PWBA OHP SNR and OHP SNR Harness Assembly 2411 F-125 Connects PWBA OHP LED and OHP SNR Harness Assembly 2412 F-125 2721 B-107 Connects TRANSFER BELT and FRONT COVER Harness Assembly 2751 E-110 Connects MSI No Paper Sensor and MSI NPP Harness Assembly Connects PHOTOCONDUCTOR(PC) / DEVELOPER(DEV) DRIVE (Exit...
  • Page 434: Iot P/J Layout Diagram

    Chapter 4 Plug/Jack(P/J) Connector Locations IOT P/J layout diagram 27212 27213 2761 2721 2900 2751 Kmy04001KB 4 – 4 Version 2 2006.03.31...
  • Page 435 Chapter 4 Plug/Jack(P/J) Connector Locations 2321 2322 2412 2411 Kmy04002KA 4 – 5 Version 1 2006.01.18...
  • Page 436 Chapter 4 Plug/Jack(P/J) Connector Locations 5041 Kmy04003KC 4 – 6 Version 3 2007.03.15...
  • Page 437 Chapter 4 Plug/Jack(P/J) Connector Locations Kmy04004KA 4 – 7 Version 1 2006.01.18...
  • Page 438: Duplex P/J Layout Diagram

    Chapter 4 Plug/Jack(P/J) Connector Locations DUPLEX P/J layout diagram 4301 2720 Kmy04005KA 4 – 8 Version 1 2006.01.18...
  • Page 439: Option Feeder P/J Layout Diagram

    Chapter 4 Plug/Jack(P/J) Connector Locations OPTION FEEDER P/J layout diagram 4211 4212 4213 4202 42121 4201 4222 4221 Kmy04006KB 4 – 9 Version 2 2006.03.31...
  • Page 440: Blank Page

    Chapter 4 Plug/Jack(P/J) Connector Locations Blank page 4 – 10 Version 1 2006.01.18...
  • Page 441: Chapter 5 Parts List........................................................................................................5

    Chapter 5 Parts List Chapter 5 Parts List CONTENTS 1. Parts List........................5 - 1 1.1 Caution for use of spare parts illustration ..................5 - 1 1.2 Caution for use of engineering parts list ..................5 - 1 Customer Replaceable Parts Illustration....................5 - 2 Engineering parts list ..........................
  • Page 442 Chapter 5 Parts List Chapter 5 Parts List CONTENTS Blank Page Version 1 2006.02.06...
  • Page 443: Chapter 5 Parts List

    Chapter 5 Parts List 1. Parts List 1.1 Caution for use of spare parts illustration - Available spare parts are shown in the illustration by name. - [Ref PL X.Y.Z] shown below the part name denotes the item is "Z" in the plate "PL X.Y" of the engineering part list.
  • Page 444: Customer Replaceable Parts Illustration

    Chapter 5 Parts List Customer Replaceable Parts Illustration BLACK TONER [Ref PL5.1.18] CYAN TONER [Ref PL5.1.19] FUSER MAGENTA TONER [Ref PL6.1.10] [Ref PL5.1.20] YELLOW TONER [Ref PL5.1.21] TRANSFER BELT [Ref PL4.1.1] SPUR ASSEMBLY DUPLEX GATE [Ref PL7.1.1] [Ref PL6.1.13] DUPLEX MODULE [Ref PL11.1.1] FEED ROLLER [Ref PL2.2.99]...
  • Page 445 Chapter 5 Parts List COVER EXTENDER TOP COVER [Ref PL1.1.9] [Ref PL1.1.1] OPERATOR PANEL [Ref PL1.2.97] FRONT COVER [Ref PL1.2.98] LEFT COVER [Ref PL1.1.7] MPF COVER [Ref PL1.2.99] REAR COVER [Ref PL1.1.4] MULTI PROTOCOL CARD [Ref PL9.1.31] MEMORY [Ref PL9.1.30] TRAY REAR COVER [Ref PL1.1.5] RIGHT COVER...
  • Page 446 Chapter 5 Parts List LOW VOLTAGE POWER SUPPLY [Ref PL9.1.4] INTERLOCK SWITCH [Ref PL9.1.3] PHOTOCONDUCTOR (PC) / DEVELOPER (DEV) DRIVE [Ref PL8.1.2] RIGHT ARM ASSEMBLY [Ref PL7.1.98] SIZE SWITCH ASSEMBLY [Ref PL7.1.18] FEED DRIVE ASSEMBLY [Ref PL8.1.7] MPF FEED SOLENOID [Ref PL3.1.98] LED ASSEMBLY [Ref PL5.1.15]...
  • Page 447 Chapter 5 Parts List INTEGRATED FEEDER ASSEMBLY [Ref PL3.2.99] PRINT HEAD [Ref PL5.1.2] TONER CARTRIDGE SENSOR ASSEMBLY (K) [Ref PL5.1.4] TONER CARTRIDGE SENSOR ASSEMBLY (C) [Ref PL5.1.4] TONER CARTRIDGE SENSOR ASSEMBLY (M) [Ref PL5.1.4] TONER CARTRIDGE SENSOR ASSEMBLY (Y) [Ref PL5.1.4] RUBBER FEET [Ref PL7.1.99] Kmy05104KA...
  • Page 448 Chapter 5 Parts List FEEDER SCREWS [Ref PL12.1.99] 550 TRAY REAR COVER [Ref PL12.1.4] 550 SHEET FEEDER ASSEMBLY [Ref PL12.1.1] 550 TRAY FEED ROLLER [Ref PL12.3.99] 550 F