Programming Cms Lines - AT&T Call Management System Installation And Programming Manual

Identifying Agents and Lines

Programming CMS Lines

The Line Groups Planning Form identifies the CMS system lines and line
groups as well as any priority lines used for CMS. This section gives pro-
cedures for adding lines to CMS, identifying priority CMS lines, and assigning
CMS line group IDs.
To program the lines and line groups, display the Administer Lines and Line
Groups screen by pressing [F3] (Lines/Groups) on the CMS Administration
Menu. this is an initial installation, the screen is blank (Figure 5-4). Figure
If
5-5 shows a completed screen.
Bon Voyage Travel
Group
F Add F Remove
1 Line 2 Line
Figure 5-4. Administer Lines and Line Groups Screen
Programming CMS Lines
5-6
ADMINISTER LINES AND LINE GROUPS
Line
Btn ID Priority
F Move F Change
3 Line 4Priority 5Line ID
ADMIN CMS R3.0 7:55p 03/04
Line
Group Btn ID
F Change
F Change
6Group ID
Priority
-
F10 Help
F Admin
8 Menu