Editing Prompt And Function Keys - AT&T Call Management System Installation And Programming Manual

CMS Programming Basics
Bon Voyage Travel
— A g e n t —
Split Pos
16 TOM
1 PERS
17 CLIFF
19 ERNIE
21 DEB
23 BOB
24 SHERM
25 WALT
2 CHART 27 BEN
28 SAM
29 NORM
31 DI
32 CARLA
33 BJ
35 MAX
Configuration #1 - DAY
ANSWER DELAY: Group Letter:
F Cancel
1 Prompt
Figure 4-4. Answer Delay Editing Screen

Editing Prompt and Function Keys

On each editing screen, an editing prompt appears on the line above the
function keys. The cursor moves to the first field of the editing prompt and
the function keys change to provide editing capabilities. For the Answer
Delay editing screen, the prompt is:
ANSWER DELAY:
Entering and Editing Data
4-6
AGENT SPLITS
— A g e n t —
ID Split Pos
37 IKE
3 CORP
39 TINA
40 DIANA
4 SUPPT 42 RON
43 NANCY
5 -
6 -
How Many Seconds:
Group Letter: _
ADMIN CMS R3.0 7:44p 03/04
LINE GROUP OPTIONS
Num Answer Force Auto
Group Lines Delay
ID
A PUBLC 4
B SPECL 3
C CHART 6
D CORP 2
CALL FLOW
—Splits— Intra
Gp Main Sec Flow
A 1 3
B 1 3
c 2 4
D 3 -
FPrevious F Next
5 Field 6 Field
How Many Seconds: _____
Delay ACW
5s Off 20s
5s 30s
Off
5s Off 10s
5s Off 15s
Flow All
Spl Thresh Ring
1 10s Off
On
2 5s Off
On
3 30s Off
On
4 30s Off
Off 5 30s Off
6 30s Off
F Enter
8 D a t a