Setting Up The Operator Positions; Identify Cms Operator Positions - AT&T Call Management System Installation And Programming Manual

Programming the MERLIN LEGEND System for CMS

Setting Up the Operator Positions

CMS requires three operator positions— two for the CMS PC (ports CU1 and
CU2) and one for the CMS supervisor. All CMS lines or trunks, external alerts,
and loop-backs are assigned to these positions. The following sections give
instructions for setting up these three positions.

Identify CMS Operator Positions

Identify three analog DLC operator positions. The two CMS PC positions
(CU1 and CU2) must be on the same analog module. Note that, none of
these positions should be extension 10, the MERLIN LEGEND primary opera-
tor position. To locate the operator positions, refer to Form 5a, Direct Line
Console (DLC)—Analog.
Step
1.
Display Direct
Operators entry screen
Identify and assign DLC
2.
operator positions
Repeat for each position
Save all entries
3.
The system will restart
Line
Operator
Positions
Direct Line
Dial extension,
slot and port, or
logical ID
Enter
StoreAll
Setting Up the Operator Positions
MLX-20L
[F3]
[F1]
[F1]
Type extension,
slot and port, or
logical ID
[F10]
[F3]
PC
1-15