AT&T Call Management System Installation And Programming Manual page 117

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Testing CMS
c. Press the Speaker button again (or hang up the handset).
The line's status, as shown on the Line Status screen, changes from
Cnct to Idle.
d. Repeat steps 3a through 3c for each CMS line.
Each line's status should change from Idle to Cnct and back to
Idle as you perform steps 3a through 3c.
4. At the back of the CMS PC, reverse the connections to CU1 and CU2
on the CMS card.
5. Repeat steps 3a through 3d.
If, as you perform steps 3a through 3c for each line, the Line Status screen
shows either the wrong line's status change or no change in status for one or
more lines, the system has one or more misidentified CMS lines.
To correct the problem:
1.
Exit from Call Management and go to the CMS Main Menu.
2.
Compare the line assignments on your Line Button Planning Form to the
line information on MERLIN LEGEND Forms 2a and 2c to make sure that
the CMS lines are identified correctly.
3.
Go to the CMS Administration Menu. Display the Administer Lines and
Line Groups screen, and check CMS line assignments. Make any
necessary corrections to the line button assignments.
4.
Check MERLIN LEGEND system line programming for the two CMS
operator ports (CU1 and CU2) used by the PC.
If their assignments do not match, follow the instructions under "Assign
CMS Lines, External Alerts, and Loop-backs to CMS Supervisor" (see
page 1-16) to:
a. Remove the lines assigned to the two extension numbers
assigned to the CMS PC.
Line Status Test
7-4

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