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Testing CMS
Startup Test
The Startup Test is the sequence of steps CMS goes through each time the
system starts up. By performing this test now, you can discover and elim-
inate any startup problems without having to postpone the scheduled time for
CMS to start managing calls.
To perform the Startup Test:
1. Turn on the PC.
The CMS Main Menu appears.
2. Press [F1], (Start Call Mgt).
The Initialization screen appears, which displays a list of stored shift
configurations. If there is no start-up configuration selected, the following
prompt appears:
SELECT CONFIGURATION:
3. To select the first shift configuration, enter its number and press [
CMS then checks the system and the selected shift configuration.
If CMS detects a problem that prevents CMS from managing calls, an
error message appears on the screen, and initialization stops. Locate
the error message in Chapter 9, "Troubleshooting," and take the recom-
mended corrective action.
If CMS detects a problem that adversely affects call management but
does not prevent CMS from managing calls, a warning message
appears on the Initialization screen. Initialization continues and CMS
will begin managing calls when initialization is complete. Locate the
warning message in Chapter 9, "Troubleshooting," and take the correc-
tive action.
Remain at the Initialization screen to complete the Line Status Test.
Startup Test
7-2
Config #:__
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