When You Need Help; Moving Between Cms Screens - AT&T Call Management System Installation And Programming Manual

CMS Programming Basics

When You Need Help

Any time you need more information about using CMS, the on-line help
screens are available. To see a help screen from any CMS screen, press
[F10] (Help). A help screen that describes the screen or the prompt appears.
To exit a help screen and return to the previous screen, press any key. Note
that if you press a function key to exit a help screen, you will exit help and
then perform the function of that particular function key.

Moving Between CMS Screens

CMS uses a variety of screens for programming and monitoring the system.
The function keys allow you to move between these screens. In addition,
function keys initiate tasks (such as Start Call Mgmt on the CMS Main Menu)
and provide editing capabilities (see the following section).
On each screen, the function key labels appear across the bottom of the
screen with the function key number and a description, as shown in Figure
4-2 on the Shift Configuration screen. For example, [F2] is shown as
Line
F
2 Groups
and displays the the Line Groups screen when pressed.
The other function keys on this screen allow you to:
display the Splits screen (function key [F1] )
display the Call Flow screen (function key [F3] )
clear the agent split information (function key [F5] )
display the Configuration List screen (function key [F7] )
display the Administration Menu (function key [F8] )
Moving Between CMS Screens
4-3