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NEC DSX Software Manual

Also See for DSX

Feature handbook - 192 pages
Quick reference - 32 pages
User manual - 21 pages

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31

Using the Dsx Software Manual

32

Default Feature Setup

See also: Feature Handbook, User Manual

Empowered by Innovation

Software Manual

P/N 1093100

Rev 3, June 2006

Printed in U.S.A

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01.00.00

For additional resources, visit our Technical Support site on the web at

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http://www.necdsx.com

Table of Contents

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Table of Contents

31
Introduction
- 31
  Using the DSX Software Manual
- 32
  Default Feature Setup
- 35
  Charts
- 39
  Telephone Illustrations
43
Features
- 43
  Introduction
- 44
  Account Codes
  - 44
    Optional (Unforced) Account Codes
  - 44
    Forced Account Codes
  - 44
    Verified Account Codes
  - 44
    Using Account Codes and Speed Dial
  - 44
    Using Account Codes with Last Number Redial and Save
  - 45
    Account Codes and Emergency Calls
  - 45
    DSS Console Account Code Key
  - 47
    Programming Examples
- 51
  Alphanumeric Display
- 52
  Attendant Call Queuing
  - 52
    Operator Call Key
- 54
  Attendant Position
- 58
  Auto Redial
- 60
  Automatic Handsfree
- 62
  Automatic Ring down
- 63
  Automatic Slot Configuration
- 64
  Background Music
- 66
  Barge in (Intrusion)
- 68
  Battery Backup
- 69
  Brightness Control
- 70
  Call Coverage Keys
  - 70
    Call Coverage Guard Timer
  - 73
    User Programmable Feature
- 74
  Call Forwarding
  - 74
    Call Forwarding Chaining
  - 74
    Call Forwarding Cancel
  - 74
    Call Forwarding Key
  - 75
    Call Forwarding Toggle in a Personal Speed Dial bin
  - 75
    Call Forwarding Confirmation Tone
  - 76
    Call Forwarding Timers
  - 80
    User Programmable Feature
- 81
  Call Forwarding off Premises
  - 81
    Call Forwarding off Premises Example
- 85
  Call Timer
- 88
  Call Waiting / Camp-On
- 91
  Callback
- 93
  Caller ID
  - 93
    Single and Multiple Message Format Compatibility
  - 93
    Caller ID on the SMDR Report
  - 93
    Caller ID Integration with Voice Mail
  - 93
    Second Call Caller ID (Extension Level Call Waiting Caller ID)
  - 94
    Third Party Caller ID Check
  - 94
    Caller ID Display Separator
  - 94
    Caller ID to Single Line Telephones
- 98
  Caller ID Logging
  - 99
    Types of Calls that Are Logged
  - 99
    Caller ID and Answering Machines
- 104
  Central Office Calls, Answering
  - 104
    Answering Priority
  - 104
    Overflow
  - 104
    Single Ring Option for Single Line Sets
  - 107
    User Programmable Feature
- 108
  Central Office Calls, Placing
  - 108
    Dial Buffering
  - 108
    Store and Forward
  - 111
    Access Code Options
  - 112
    Setting up Store and Forward
- 116
  Check Key
- 118
  Class of Service
- 119
  Conference
- 121
  Conference, Meet-Me
- 122
  Conference, Unsupervised
- 123
  Contrast Controls
- 124
  Cordless Telephone
- 125
  Delayed Ringing
- 126
  Dial Number Preview
- 128
  Dial Tone Detection
- 129
  Direct Inward Dialing
  - 130
    ANI/DNIS Support
  - 131
    Basic DID Call Handling
  - 132
    How Call Forwarding and Extension Hunting Interact with DID Calls
  - 133
    DID Call Handling with Call Forwarding and Extension Hunting
  - 135
    DID Station Intercept and Line Overflow
  - 137
    DID Overflow, Camp-On, and Intercept Options
- 139
  Direct Inward Line
  - 139
    Night Mode Control
  - 139
    Overflow for Direct Inward Lines
- 145
  Direct Line Access
- 147
  Direct Station Selection (DSS)
  - 149
    User Programmable Feature
- 150
  Direct Station Selection (DSS) Console
  - 151
    Default DSS Console Key Assignments
  - 153
    DSS Console Feature Key Assignments
  - 158
    User Programmable Feature
- 159
  Directed Call Pickup
- 161
  Directory Dialing
- 164
  Display, Alphanumeric
- 165
  Distinctive Ringing
  - 165
    The Distinctive Ringing Hierarchy
  - 166
    Understanding Ring Types
  - 166
    When Multiple Calls Ring an Extension
- 173
  Do Not Disturb
  - 173
    Do Not Disturb BLF for Hotline and Call Coverage Keys
- 176
  Do Not Disturb Override
- 177
  Door Box
  - 177
    Door Box Relays
  - 177
    Door Box Alerts
- 182
  Equal Access Compatibility
- 183
  Extended Ringing
- 184
  Extension Hunting
  - 184
    Circular Hunting
  - 185
    Terminal Hunting
  - 185
    Uniform Call Distribution (UCD) Hunting
- 196
  Extension Locking
  - 196
    Walking Class of Service and Extension Locking
- 199
  Feature Keys
  - 200
    Extension Feature Key Assignments
  - 206
    User Programmable Feature
- 207
  Flash
  - 207
    Flash for Single Line Extensions
- 209
  Flexible Numbering Plan
- 212
  Forced Line Disconnect
- 214
  Group Call Pickup
  - 216
    User Programmable Feature
- 217
  Group Listen
- 219
  Group Ring
  - 219
    Overflow for Group Ring Calls
- 225
  Handsfree and Handsfree Answerback
  - 225
    Handsfree
  - 225
    Handsfree Answerback and Forced Intercom Ringing
  - 227
    User Programmable Feature
- 228
  Headset Compatibility
  - 229
    Headset Key
  - 229
    Off-Hook Signaling and Headsets
  - 229
    Intercom Calls
  - 231
    User Programmable Feature
- 232
  Hold
  - 232
    System (Regular) Hold
  - 232
    Exclusive Hold
  - 232
    Automatic Hold
  - 232
    Intercom Hold
  - 232
    Distinctive Flash Rate on Recall
  - 233
    Hold Recall Display
- 237
  Hotline
  - 237
    Hotline Automatic Transfer
  - 239
    User Programmable Feature
- 240
  Interactive Soft Keys
- 241
  Intercom
  - 241
    Handsfree Answerback and Forced Intercom Ringing
  - 243
    User Programmable Feature
- 244
  Key Ring
  - 244
    Overflow for Key Ring Calls
- 247
  Language Selection
  - 247
    Language Selection and SMDR
- 249
  Last Number Redial
  - 249
    Enhanced Last Number Redial
- 253
  Line Group Routing
- 255
  Line Groups
- 257
  Line Keys
  - 257
    Answering Priority
  - 259
    User Programmable Feature
- 260
  Line Queuing / Line Callback
  - 260
    Line Queuing
  - 260
    Line Callback
  - 260
    Line Queuing Priority
- 263
  Loop Keys
  - 263
    Switched Loop Keys
  - 263
    Fixed Loop Keys
  - 263
    Answering Priority
- 266
  Meet-Me Conference
- 268
  Message Waiting
  - 268
    Single Line Telephone Message Waiting
- 271
  Microphone Mute
  - 271
    Handsfree Reply Soft Key
- 273
  Monitor / Silent Monitor
- 275
  Multiple Directory Numbers
- 276
  Music on Hold
- 279
  Names for Extensions and Lines
  - 281
    Name Programming Chart
- 282
  Night Service / Night Ring
  - 282
    Night Service Keys
  - 282
    Basic Night Service Types
- 285
  Off-Hook Signaling
  - 285
    Off-Hook Signaling for Outside Calls
  - 285
    Off-Hook Signaling for Intercom Calls
  - 285
    Off-Hook Signaling for Hotline Calls
  - 287
    User Programmable Feature
- 288
  One-Touch Keys
- 289
  Paging
  - 289
    Internal Paging
  - 289
    External Paging
  - 289
    Page Relay Control
  - 290
    Outside Call Ringing over External Page
  - 290
    Intercom Ring over External Page
  - 290
    Door Chime over External Page
  - 290
    Background Music over External Page
  - 290
    Ring over Page Volume Adjustment
  - 294
    User Programmable Feature
- 295
  Paging, Meet-Me Conference
- 296
  Park
  - 296
    Distinctive Flash Rate on Recall
  - 297
    Personal Park Orbit Recall Display
  - 297
    System Park Orbit Recall Display
- 300
  PBX / Centrex Compatibility
  - 300
    Pbx/Centrex Access Codes
  - 300
    Pbx/Centrex Access Codes and Toll Restriction
  - 300
    Pbx/Centrex Access Codes and Account Codes
  - 301
    Pbx/Centrex Access Codes and SMDR
- 302
  PC Program (System Administrator)
- 304
  Prime Line Preference
  - 304
    Idle Prime Line
  - 304
    Intercom Prime Line
  - 304
    Prime Line Vs. Ringing Line Preference
  - 306
    User Programmable Feature
- 307
  Privacy
- 308
  Privacy Release Groups
  - 308
    Privacy Release Guard Timer
- 310
  Private Line
- 312
  Programmable Idle Menu Soft Keys (Super Display)
  - 314
    User Programmable Feature
- 315
  Pulse to Tone Conversion
- 316
  Regional Defaults
- 317
  Removing Lines and Extensions from Service
- 319
  Reverse Voice over
- 322
  Ring Groups
- 323
  Ringdown Extension
- 325
  Ringing Line Preference
  - 326
    Prime Line Vs. Ringing Line Preference
  - 327
    User Programmable Feature
- 328
  Save Number Dialed
- 330
  Selectable Display Messaging
  - 333
    Name Programming Chart
- 334
  Silent Monitor
- 335
  Single Line Telephones
  - 335
    Message Waiting
  - 335
    Ringing for Incoming Calls
  - 335
    Ringer Equivalence Number (REN) Considerations
- 344
  Soft Keys
- 345
  Speed Dial
  - 345
    System Speed Dial
  - 345
    Personal Speed Dial
  - 345
    Unique Speed Dial Entries
  - 345
    Storing Line Routing in a Speed Dial bin
  - 345
    Centrex Compatibility
  - 346
    Chaining Bins for Dialing Long Numbers
  - 346
    Manually Dialing after Speed Dial on T1 Lines
  - 346
    Answer Supervision
  - 351
    User Programmable Features
  - 352
    Name Programming Chart
- 353
  Split (Alternate)
- 355
  Station Key Telephones
  - 356
    Ring/Message Lamp
- 358
  Station Message Detail Recording
  - 358
    Call Duration Independent of System Clock
- 363
  System Administrator (PC Program)
- 364
  System Identification
- 365
  System Programming Backup and Restore
- 366
  System Programming Password Protection
- 368
  T1 Lines
  - 368
    ANI/DNIS Support
  - 368
    FSK Caller ID
  - 368
    E1 Lines
- 371
  Tandem Calls / Unsupervised Conference
- 374
  Tie Lines
- 379
  Time and Date
  - 380
    User Programmable Feature
- 381
  Toll Restriction
  - 381
    The Toll Restriction Tables
  - 382
    Toll Restriction Overview
  - 383
    Default Toll Restriction Configuration
  - 385
    Long Distance Dialing Restrictions
  - 386
    Some Common Toll Restriction Examples
- 388
  Transfer
  - 388
    Distinctive Flash Rate on Recall
  - 388
    Transfer Recall Display
  - 388
    Handsfree Transfer
  - 388
    Hotline Automatic Transfer
  - 389
    Interaction between Call Forwarding, Extension Hunting, and Transfer Recall
- 397
  Unsupervised Conference
- 398
  User Programmable Features
- 402
  Voice Mail
  - 402
    Call Forwarding to Voice Mail
  - 402
    Leaving a Message
  - 402
    Transferring to Voice Mail
  - 402
    Conversation Record
  - 402
    Conversation Record Key for a Co-Worker's Mailbox
  - 403
    Personal Answering Machine Emulation
  - 403
    Voice Mail Overflow
  - 403
    Message Center Mailbox
  - 403
    Interactive Soft Key Shows New Messages
  - 404
    Call Forwarding Timers and Voice Mail
    - 405
      Basic Installation
    - 408
      Message Center
  - 413
    User Programmable Features
- 415
  Voice over
- 418
  Volume, Brightness, and Contrast Controls
  - 418
    Volume Control Presets
  - 418
    Display Brightness and Contrast Control
  - 418
    Display Brightness and Contrast Control Presets
- 422
  Walking Class of Service
  - 422
    Walking Class of Service and Extension Locking
425
Intramail Features
- 425
  Introduction
- 426
  Start-Up Programming
- 428
  Specifications
- 429
  Application Examples
- 432
  Intramail Feature Glossary
- 442
  Announcement Mailbox
  - 442
    The Next Call Routing Mailbox Options
- 447
  Announcement Message
- 448
  Answer Schedule Override
- 450
  Answer Tables
  - 451
    The Default Mailbox and Routing Hierarchy
  - 451
    Customizing an Answer Table
- 455
  Answering Machine Emulation
- 457
  Auto Attendant Do Not Disturb
- 459
  Auto Erase or Save
  - 459
    Handling Partially Reviewed Messages
- 461
  Auto Time Stamp
- 463
  Automated Attendant
  - 464
    Upgrading from the Built-In Automated Attendant
- 466
  Automated Attendant, Built-In
  - 467
    Upgrading from the Built-In Automated Attendant
- 471
  Automated Attendant Transfer
- 472
  Automatic Routing for Rotary Dial Callers
- 473
  Bilingual Voice Prompts
  - 473
    How the System Handles Language Priority
- 477
  Call Forward to a Mailbox
  - 477
    Call Forwarding a Subscriber's Direct Inward Line to Their Mailbox
  - 477
    Logging Onto a Subscriber Mailbox While Listening to the Greeting
- 480
  Call Routing Mailbox
- 483
  Call Screening
  - 483
    Call Screening and Group Mailboxes
  - 483
    Automatic Call Screening
- 486
  Caller ID and Voice Mail
- 488
  Caller ID with Return Call
- 489
  Calling the Automated Attendant
- 490
  Centrex Transfer
- 492
  Conversation Record
  - 492
    Conversation Record Key for a Co-Worker's Mailbox
  - 494
    User Programmable Feature
- 495
  Dial Action Table
- 499
  Directory Dialing
  - 503
    Dialing Options Available While Entering a Name
  - 504
    Dialing Options Available When more than One Employee Has the Entered Name
- 505
  Directory Dialing Mailbox
- 506
  Erasing All Messages
- 507
  Exiting a Mailbox
- 508
  Extension Hunting to Voice Mail
  - 509
    Extension Hunting to Voice Mail Routing Charts
- 513
  External Transfer
- 515
  Fax Detection
- 516
  Flexible Answering Schedules
- 517
  Flexible Call Routing
- 518
  Flexible Mailbox Numbering Plan
  - 518
    Flexible Numbering Plan Example
- 519
  Forced Unscreened Transfer
- 520
  Getting Recorded Help
- 521
  Go to a Mailbox
- 523
  Greeting
  - 523
    Multiple Greetings
  - 523
    Remote Greetings
- 527
  Group Mailbox
  - 527
    Ring Group Mailbox
  - 527
    UCD Group Mailbox
  - 527
    Understanding Group Mailbox Types
  - 529
    Programming a Ring Group Mailbox
  - 531
    Programming a UCD Group Mailbox
- 533
  Guest Mailbox
- 536