Music On Hold - NEC DSX Software Manual

Music on Hold

Music on Hold
Description
Callers can listen to music while waiting for their call to go through.
Music on Hold (MOH) plays music to calls on Hold, parked calls, and transferred calls. The music lets the
caller know that their call is waiting, not forgotten. Without Music on Hold, the system provides silence to
these types of calls. Music on Hold is available from one of four sources: two internal beep tones and two
audio input minijacks (which in turn connect to a customer-provided external music source.
In DSX-40, the audio input minijacks are located on the equipment cabinet.
❥
In DSX-80/160, the audio input minijacks are located on the CPU PCB.
❥
The external music source you connect to the audio input minijacks is typically a CD player or FM
receiver. The source, which you can also use for Background Music, must be compatible with the follow-
ing specifications:
Input Impedance
Relative Input Level
For more on connecting a customer-provided music source, refer to the system's Hardware Manual.
With Music on Hold enabled, transferred callers can optionally listen to ringback or MOH while their call
waits at the transfer destination.
Note:
In accordance with U.S. copyright law, a license may be required from the America Society of Composers,
Authors and Publishers (ASCAP) or other similar organizations, if radio, television broadcasts or music
other than material not in the public domain are transmitted through the Music on Hold feature of telecom-
munications systems. NEC Unified Solutions, Inc. hereby disclaims any liability arising out of the failure to
obtain such a license.
Conditions
• None
Default Setting
• External MOH enabled from audio input minijack 1.
246 ◆ Features
Music Source Specifications
10K Ohms
+18 dBr (+/- dBr) at 1.0 kHz
DSX Software Manual