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Customer self repair
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will
be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR.
For more information about CSR, contact your local service provider.
Remote support
Remote support
Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event
diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast and
accurate resolution based on the service level of your product. Hewlett Packard Enterprise strongly recommends that you register your
device for remote support.
If your product includes additional remote support details, use search to locate that information.
HPE Get Connected
https://www.hpe.com/services/getconnected
https://www.hpe.com/services/getconnected
HPE Tech Care Service
https://www.hpe.com/services/techcare
https://www.hpe.com/services/techcare
HPE Complete Care
https://www.hpe.com/services/completecare
https://www.hpe.com/services/completecare
Documentation feedback
Documentation feedback
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, use
the Feedback button and icons (at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal
(https://www.hpe.com/support/hpesc
https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments. This process captures all document information.
HPE ProLiant DL560 Gen11 Server User Guide
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