HP ProLiant DL560 Gen10 Maintenance And Service Manual
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HP ProLiant DL560 Gen10 Maintenance And Service Manual

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HPE ProLiant DL560 Gen10 Server
Maintenance and Service Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 876291-002a
Published: November 2017
Edition: 2

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Summary of Contents for HP ProLiant DL560 Gen10

  • Page 1 HPE ProLiant DL560 Gen10 Server Maintenance and Service Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Illustrated parts catalog................7 Mechanical components........................7 Access panel spare part......................7 Air baffle spare part........................8 Fan cage spare parts........................8 PCIe riser cage spare parts...................... 8 2U bezel ear spare parts......................8 2U bezel spare part........................8 Fan spare parts.........................8 Mezzanine bracket spare part....................
  • Page 4 Extend the server from the rack....................33 Removing the server from the rack..................34 Accessing the Systems Insight Display.................. 34 Releasing the cable management arm .................. 35 Removing the access panel....................35 Removing the bezel...........................36 Removing and replacing a drive blank....................37 Removing and replacing a hot-plug SAS or SATA drive..............37 Removing and replacing an NVMe drive...................
  • Page 5 Component identification................. 77 Front panel components........................77 Universal media bay components ..................78 Drive bay numbering.......................78 Front panel LEDs and buttons......................80 Systems Insight Display LEDs....................81 Drives..............................84 NVMe drive components and LEDs..................84 SAS/SATA drive components and LEDs.................85 Drive guidelines........................86 Rear panel components........................87 Rear panel LEDs..........................
  • Page 6 Warranty information........................124 Regulatory information........................125 Documentation feedback.........................125 Contents...

  • Page 7: Illustrated Parts Catalog

    Illustrated parts catalog Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website (http://www.hpe.com/ info/partssurfer). Item Description Access panel spare part on page 7 Air baffle spare part on page 8 Fan cage spare parts on page 8 4, 5 PCIe riser cage spare parts on page 8...

  • Page 8: Air Baffle Spare Part

    Description Spare part number Access panel with label 877954-001 Air baffle spare part Customer self repair on page 21: mandatory Description Spare part number Air baffle 878414-001 Fan cage spare parts Customer self repair on page 21: mandatory Description Spare part number Fan cage with louvers 877953-001 Louver...

  • Page 9: Mezzanine Bracket Spare Part

    Description Spare part number High-performance fan 875076-001 Mezzanine bracket spare part Customer self repair on page 21: mandatory Description Spare part number Mezzanine front and rear bracket kit 878408-001 HPE Smart Storage Battery latch and retainer spare part Customer self repair on page 21: mandatory Description Spare part number HPE Smart Storage Battery latch and retainer kit...

  • Page 10: Dimm Spare Parts

    Item Description DIMM spare parts on page 10 Processor spare parts on page 11 Heatsink spare parts on page 12 Power supply spare parts on page 12 Controller spare parts on page 12 PCIe riser board spare parts on page 13 FlexibleLOM adapter spare parts on page 13 System board spare parts on page 13 —...

  • Page 11: Processor Spare Parts

    Processor spare parts Customer self repair on page 21: no Description Spare part number 2.4 GHz Intel Xeon-G 5115 processor 878082-001 2.3 GHz Intel Xeon-G 5118 processor 875717-001 2.2 GHz Intel Xeon-G 5120 processor 875718-001 3.6 GHz Intel Xeon-G 5122 processor 875719-001 2.6 GHz Intel Xeon-G 6126 processor 875720-001...

  • Page 12: Heatsink Spare Parts

    Description Spare part number 2.1 GHz Intel Xeon-P 8176 processor 874727-001 2.1 GHz Intel Xeon-P 8176M processor 878088-001 2.5 GHz Intel Xeon-P 8180 processor 875731-001 2.5 GHz Intel Xeon-P 8180M processor 878089-001 Heatsink spare parts Customer self repair on page 21: no Description Spare part number Standard heatsink...

  • Page 13: Pcie Riser Board Spare Parts

    Description Spare part number HPE SN1100Q 16Gb 2p FC HBA 853011-001 HPE SN1600E 32Gb 1p FC HBA 869999-001 HPE SN1600E 32Gb 2p FC HBA 870000-001 HPE SN1200E 16Gb 1p FC HBA 870001-001 HPE SN1200E 16Gb 2p FC HBA 870002-001 HPE CN1100R 2P Converged Network Adapter 706801-001 HPE StoreFabric CN1100R-T 10Gb CNA 827605-001...

  • Page 14: System Battery Spare Part

    Description Spare part number System board 877944-001 System battery spare part Customer self repair on page 21: mandatory Description Spare part number System battery 319603-001 Server options Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website (http://www.hpe.com/ info/partssurfer).

  • Page 15: Drive Spare Parts

    Item Description — 4-port NVMe mezzanine card spare part on page 20 — HPE Trusted Platform Module 2.0 spare part on page 20 — Cable spare parts on page 20 Not shown For more information, see Removal and replacement procedures on page 31. Drive spare parts Hot-plug drive spare parts Customer self repair on page 21: mandatory...
  • Page 16 Description Spare part number 400GB NVMe x4 MU SFF SCN SSD 765063-001 480GB NVMe x4 RI SFF SCN DS SSD 875871-001 800GB NVMe x4 WI SFF SCN SSD 765060-001 800GB NVMe x4 MU SFF SCN DS SSD 875875-001 800GB NVMe x4 MU SFF SCN SSD 765064-001 960GB NVMe x4 RI SFF SCN DS SSD 875872-001...
  • Page 17 Description Spare part number 400GB SAS 12G MU SFF SC SSD 872505-001 400GB SAS 12G WI SFF SC DS SSD 873563-001 400GB SAS 12G MU SFF SC DS SSD 873566-001 480GB SAS 12G RI SFF SC DS SSD 875681-001 800GB SAS 12G MU SFF SC DS SSD 873569-001 800GB SAS 12G WI SFF SC DS SSD 873564-001...

  • Page 18: Drive Cage Backplane Spare Parts

    Description Spare part number 480GB SATA 6G RI SFF SC DS SSD 875655-001 480GB SATA 6G RI SFF SC DS SSD 868926-001 480GB SATA 6G RI SFF SC DS SSD 869577-001 480GB SATA 6G MU SFF SC DS SSD 879013-001 480GB SATA MU SFF SC SSD 817106-001 480GB SATA 6G MU SFF SC DS SSD...

  • Page 19: Chassis Intrusion Detection Switch Spare Part

    Chassis Intrusion Detection Switch spare part Customer self repair on page 21: mandatory Description Spare part number Chassis Intrusion Detection Switch 878412-001 GPU options spare parts Customer self repair on page 21: optional Description Spare part number HPE NVIDIA Quadro P2000 GPU 871969-001 12G SAS expander board spare part Customer self repair on page 21: optional...

  • Page 20: Processor Mezzanine Tray Spare Part

    Processor mezzanine tray spare part Customer self repair on page 21: optional Description Spare part number Processor mezzanine tray 877945-001 4-port NVMe mezzanine card spare part Customer self repair on page 21: optional Description Spare part number 4-port NVMe mezzanine card 877951-001 HPE Trusted Platform Module 2.0 spare part Customer self repair on page 21: no...

  • Page 21: Customer Self Repair

    Customer self repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement.
  • Page 22 Hewlett Packard Enterprise de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit. REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard Enterprise exige que le remplacement de la pièce soit effectué...
  • Page 23 essere restituito con la documentazione associata nell'imballo di spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
  • Page 24 Parts-only Warranty Service (Garantieservice ausschließlich für Teile) Ihre Hewlett Packard Enterprise Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt Hewlett Packard Enterprise Ersatzteile kostenlos zur Verfügung. Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet.
  • Page 25 componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. Customer Self Repair Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is.
  • Page 26 Hewlett Packard Enterprise) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a Hewlett Packard Enterprise enviará a peça diretamente ao cliente. Há duas categorias de peças CSR: • Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
  • Page 27 Customer self repair...
  • Page 28 Customer self repair...
  • Page 29 Customer self repair...
  • Page 30 Customer self repair...

  • Page 31: Removal And Replacement Procedures

    Removal and replacement procedures Required tools You need the following items for some procedures: • T-10 Torx screwdriver • T-15 Torx screwdriver • T-30 Torx screwdriver Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts.

  • Page 32: Server Warnings And Cautions

    This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.

  • Page 33: Preparation Procedures

    CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure. CAUTION: Do not operate the server for long periods with the access panel open or removed.

  • Page 34: Removing The Server From The Rack

    3. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.

  • Page 35: Releasing The Cable Management Arm

    Releasing the cable management arm Release the cable management arm and then swing the arm away from the rack. Removing the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 36: Removing The Bezel

    CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. Prerequisites A T-10 Torx screwdriver might be needed to unlock the access panel. Procedure 1.

  • Page 37: Removing And Replacing A Drive Blank

    Removing and replacing a drive blank Remove the component as indicated. CAUTION: To prevent improper cooling and thermal damage, do not operate the compute module unless all bays are populated with either a component or a blank. To replace the blank, slide the blank into the bay until it locks into place. Removing and replacing a hot-plug SAS or SATA drive Procedure 1.

  • Page 38: Removing And Replacing An Nvme Drive

    To replace the drive, slide the drive into the bay until it is fully seated, and then close the latch handle. Removing and replacing an NVMe drive Procedure 1. Determine the status of the drive from the drive LED definitions (NVMe drive components and LEDs on page 84).

  • Page 39: Removing And Replacing The Air Baffle

    To replace the component, reverse the removal procedure. Removing and replacing the air baffle The air baffle must be installed in 1- and 2-processor configurations. CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

  • Page 40: Removing And Replacing The Fan Cage

    Removing and replacing the fan cage Procedure 1. Power down the server (Power down the server on page 33). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.

  • Page 41: Removing And Replacing The Fan Cage Louvers

    Removing and replacing the fan cage louvers Procedure 1. Power down the server (Power down the server on page 33). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.

  • Page 42: Removing And Replacing The Hot-Plug Fan

    Removing and replacing the hot-plug fan Procedure 1. Extend the server from the rack (Extend the server from the rack on page 33). 2. Remove the access panel (Removing the access panel on page 35). CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

  • Page 43: Removing And Replacing The Processor Mezzanine Tray

    Removing and replacing the processor mezzanine tray Procedure 1. Power down the server (Power down the server on page 33). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
  • Page 44 CAUTION: To avoid damage to the processor or system board, only authorized personnel should attempt to replace or install the processor in this server. CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number. CAUTION: If installing a processor with a faster speed, update the system ROM before installing the processor.
  • Page 45 c. Lift the processor-heatsink module up and away from the system board. d. Turn the module over and place it on a work surface with the processor facing up. e. Install the dust cover. Install the processor heatsink assembly: a. Remove the dust cover. b.
  • Page 46 d. Using a T-30 Torx screwdriver, tighten the nuts until they stop. If removed, do the following: a. Install the air baffle. b. Install the processor mezzanine tray. c. Install the 2P pass-through performance board. 10. Install the access panel. 11.

  • Page 47: Removing And Replacing A Dimm

    13. Connect each power cord to the power source. 14. Power up the server. Removing and replacing a DIMM For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (http://www.hpe.com/docs/memory-population-rules). To identify the DIMMs installed in the server, see "DIMM slot locations" (DIMM slot locations on page 92). Prerequisites IMPORTANT: This server does not support mixing RDIMMs and UDIMMs.

  • Page 48: Removing And Replacing The 2P Pass-Through Performance Board

    Removing and replacing the 2P pass-through performance board Procedure 1. Power down the server (Power down the server on page 33). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.

  • Page 49: Removing And Replacing A 4-Port Nvme Mezzanine Card

    Removing and replacing a 4-port NVMe mezzanine card Procedure 1. Power down the server (Power down the server on page 33). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.

  • Page 50: Removing And Replacing A Systems Insight Display Or Power Switch Module

    Removing and replacing a Systems Insight Display or Power Switch module Procedure 1. Power down the server (Power down the server on page 33). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.

  • Page 51: Removing And Replacing A Pcie Riser Cage

    The Systems Insight Display module is shown. Removing and replacing a PCIe riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCIe riser cage. Procedure 1.

  • Page 52: Removing An Expansion Slot Blank

    • Tertiary riser cage: Removing an expansion slot blank WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.

  • Page 53: Removing And Replacing An Expansion Board

    Procedure 1. Power down the server (Power down the server on page 33). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: •...

  • Page 54: Removing And Replacing The Hpe 12G Sas Expander Card

    • Extend the server from the rack (Extend the server from the rack on page 33). • Remove the server from the rack (Removing the server from the rack on page 34). 4. Remove the access panel (Removing the access panel on page 35). 5.

  • Page 55: Removing And Replacing A Riser Board

    7. Disconnect all cables connected to the SAS expander card. 8. Remove the primary PCIe riser cage (Removing and replacing a PCIe riser cage on page 51). 9. Remove the SAS expander card. Removing and replacing a riser board CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCIe riser cage.

  • Page 56: Removing And Replacing The Flexiblelom

    Removing and replacing the FlexibleLOM Procedure 1. Power down the server (Power down the server on page 33). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: •...

  • Page 57: Removing And Replacing A Smart Storage Battery

    Removing and replacing a Smart Storage Battery The server supports two Smart Storage Batteries, one each for the processor mezzanine board and the system board. Procedure 1. Power down the server (Power down the server on page 33). 2. Remove all power: a.

  • Page 58: Removing And Replacing An Eight-Bay Sff Hdd Cage

    Removing and replacing an eight-bay SFF HDD cage Procedure 1. Power down the server (Power down the server on page 33). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.

  • Page 59: Removing And Replacing An Eight-Bay Nvme Ssd Drive Cage

    Removing and replacing an eight-bay NVMe SSD drive cage Procedure 1. Power down the server (Power down the server on page 33). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.

  • Page 60: Removing And Replacing A Universal Media Bay

    Removing and replacing a universal media bay Procedure 1. Power down the server (Power down the server on page 33). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.

  • Page 61: Removing And Replacing A Two-Bay Sff Drive Cage

    Removing and replacing a two-bay SFF drive cage Procedure 1. Power down the server (Power down the server on page 33). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.

  • Page 62: Removing And Replacing The Optical Drive

    Removing and replacing the optical drive Procedure Power down the server (Power down the server on page 33). Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: •...
  • Page 63 Remove the optical drive bracket, for use with the replacement optical drive. 10. Before replacing the component, install the optical drive bracket, retained from the optical drive you are replacing. Removal and replacement procedures...

  • Page 64: Removing And Replacing A Power Supply Blank

    To replace the component, reverse the removal procedure. Removing and replacing a power supply blank To replace the component, reverse the removal procedure. Removing and replacing a power supply CAUTION: All power supplies installed in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color.

  • Page 65: Removing And Replacing A Smart Array Controller

    CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all device bays are populated with either a component or a blank. Procedure 1. Release the cable management arm to access the rear panel ( Releasing the cable management arm on page 35).

  • Page 66: Removing And Replacing An Intrusion Detection Switch

    • Extend the server from the rack (Extend the server from the rack on page 33). • Remove the server from the rack (Removing the server from the rack on page 34). 5. Remove the access panel (Removing the access panel on page 35). 6.

  • Page 67: Replacing The System Battery

    • Extend the server from the rack (Extend the server from the rack on page 33). • Remove the server from the rack (Removing the server from the rack on page 34). 4. Remove the access panel (Removing the access panel on page 35). 5.

  • Page 68: Removing And Replacing The System Board

    • Extend the server from the rack (Extend the server from the rack on page 33). • Remove the server from the rack (Removing the server from the rack on page 34). 4. Remove the access panel (Removing the access panel on page 35). 5.

  • Page 69: Hpe Trusted Platform Module 2.0 Gen10 Option

    a. Remove the air baffle (Removing and replacing the air baffle on page 39). b. Remove the processor mezzanine tray (Removing and replacing the processor mezzanine tray on page 43). c. Remove the 2P pass-through performance board (Removing and replacing the 2P pass-through performance board on page 48).
  • Page 70 CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased. If you suspect a TPM board failure, leave the TPM installed and remove the system board. Contact a Hewlett Packard Enterprise authorized service provider for a replacement system board and TPM board.

  • Page 71: Troubleshooting

    Troubleshooting Troubleshooting resources Troubleshooting resources are available for HPE Gen10 server products in the following documents: • Troubleshooting Guide for HPE ProLiant Gen10 servers provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance.

  • Page 72: Diagnostic Tools

    Diagnostic tools Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: •...

  • Page 73: Secure Boot

    Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Boot Options > Boot Mode. 2. Select a setting. • UEFI Mode (default)—Configures the system to boot to a UEFI compatible operating system. • Legacy BIOS Mode—Configures the system to boot to a traditional operating system in Legacy BIOS compatibility mode.

  • Page 74: Intelligent Provisioning

    Prerequisites Embedded UEFI Shell is set to enabled. Procedure 1. From the System Utilities screen, select Embedded Applications > Embedded UEFI Shell. The Embedded UEFI Shell screen appears. 2. Press any key to acknowledge that you are physically present. This step ensures that certain features, such as disabling Secure Boot or managing the Secure Boot certificates using third-party UEFI tools, are not restricted.

  • Page 75: Hpe Insight Remote Support

    • Erase Utility • Deployment Settings IMPORTANT: • Although your server is pre-loaded with firmware and drivers, you should update the firmware upon initial setup to ensure you have the latest versions. Also, downloading and updating the latest version of Intelligent Provisioning ensures the latest supported features are available. •...

  • Page 76: Hpe Smart Storage Administrator

    For additional security, external USB functionality can be disabled through USB options in UEFI System Utilities. HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting.

  • Page 77: Component Identification

    Component identification Front panel components Item Description Box 1 — Supported options: • Universal media bay components on page 78 • Eight-bay SFF HDD drive cage on page 78 • Two-bay NVMe/Six-bay SFF HDD drive cage on page 79 Box 2 — Supported options: •...

  • Page 78: Universal Media Bay Components

    Universal media bay components Item Description USB 2.0 port Video display port Optical disk drive (optional) Drives (optional) Drive bay numbering Eight-bay SFF HDD drive cage Universal media bay components...
  • Page 79 Eight-bay SFF NVMe drive cage Two-bay NVMe/Six-bay SFF HDD drive cage Component identification...

  • Page 80: Front Panel Leds And Buttons

    Front panel LEDs and buttons Power switch module Systems Insight Display module (optional) Item Description Status Power On/Standby button and Solid green = System on system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present Health LED Solid green = Normal...

  • Page 81: Systems Insight Display Leds

    Item Description Status NIC status LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity UID button/LED Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress •...
  • Page 82 Description Status Processor LEDs Off = Normal Amber = Failed processor DIMM LEDs Off = Normal Amber = Failed DIMM or configuration issue Fan LEDs Off = Normal Amber = Failed fan or missing fan NIC LEDs Off = No link to network Solid green = Network link Flashing green = Network link with activity If power is off, the front panel LED is not active.
  • Page 83 Systems Insight Display Health System Status LED and color power LED Processor (amber) Amber One or more of the following conditions may exist: • Processor in socket X has failed. • Processor X is not installed in the socket. • Processor X is unsupported.

  • Page 84: Drives

    Systems Insight Display Health System Status LED and color power LED Power supply (amber) Amber Green One or more of the following conditions may exist: • Redundant power supply is installed and only one power supply is functional. • AC power cord is not plugged into redundant power supply.

  • Page 85: Sas/Sata Drive Components And Leds

    Do not remove an NVMe SSD from the drive bay while the Do Not Remove button LED is flashing. The Do Not Remove button LED flashes to indicate the device is still in use. Removal of the NVMe SSD before the device has completed and ceased signal/traffic flow can cause loss of data.

  • Page 86: Drive Guidelines

    Item Description Status Do not remove LED • Solid white = Do not remove the drive. Removing the drive causes one or more of the logical drives to fail. • Off = Removing the drive does not cause a logical drive to fail.

  • Page 87: Rear Panel Components

    Rear panel components Rear panel with optional tertiary riser Item Description Primary PCIe riser slots 1-3 Secondary PCIe riser slot bays 4-6 (Optional) Tertiary PCIe riser slots 7-8 (Optional) Power supply 2 (PS2) Power supply 1 (PS1) Serial port iLO Management Port Video port Rear USB 2.0 ports (2) Rear USB 3.0 ports (2)

  • Page 88: Rear Panel Leds

    Item Description Power supply 2 (PS2) Power supply 3 (PS3, optional) Power supply 1 (PS1) Serial port iLO Management Port Video port Rear USB 2.0 ports (2) Rear USB 3.0 ports (2) FlexibleLOM (optional) Rear panel LEDs Item Description Status Activity LED Off = No network activity Solid green = Link to network...

  • Page 89: Fan Bay Numbering

    LED Status Description System is off or power supply has failed. Solid Green Normal Fan bay numbering Fan bay numbering...

  • Page 90: System Board Components

    System board components Item Description FlexibleLOM connector Primary PCIe riser connector (processor 1 required) x4 SATA port 1 x4 SATA port 2 Upper processor mezzanine connector — Power (2) Upper processor mezzanine connector — Signals (2) USB 3.0 (2) x1 SATA port x1 SATA port/optical port System maintenance switch Front USB 3.0 connector...

  • Page 91: Processor, Heatsink, And Socket Components

    Item Description Fan connectors (6) Front power switch connector Reserved (6) Drive backplane power connectors (3) HPE Smart Storage Battery connector 1 (system board) Optional 2SFF HDD x1 SATA board sideband connector HPE Smart Storage Battery connector 2 (processor mezzanine board) Intrusion detection switch connector Universal media bay USB/Display port connector Optional power supply connectors (PS3, PS4)

  • Page 92: Dimm Slot Locations

    Item Description Heatsink nuts Processor frame Pin 1 indicator Heatsink latch Alignment post Symbol also on the processor and frame. DIMM slot locations DIMM slots are numbered sequentially (1 through 12) for each processor on the system and mezzanine boards. For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (http://www.hpe.com/docs/memory-population-rules).

  • Page 93: Drive Cage Backplane Identification

    Processor mezzanine board DIMM slots Drive cage backplane identification Eight-bay SFF HDD/SSD drive cage backplane Drive cage backplane identification...
  • Page 94 Eight-bay SFF NVMe SSD drive cage backplane Two-bay NVMe/Six-bay SFF HDD drive cage backplane Component identification...

  • Page 95: Hpe 12G Sas Expander Card Port Numbering

    Two-bay SFF drive cage backplane HPE 12G SAS Expander Card port numbering HPE 12G SAS Expander Card port numbering...

  • Page 96: Riser Components

    Riser components 4-port Slimline riser Item Description 1–4 x8 Slimline NVMe connectors Three-slot riser (three x8 slots) Item Description x8 Slimline NVMe connector 2–4 x8 PCIe slots Riser components...
  • Page 97 M.2 three-slot riser Item Description GPU cable connector M.2 SSD drive connectors x8 PCIe slot x16 PCIe slot x8 PCIe slot The riser supports installation of a second M.2 SSD drive on the reverse side. Three-slot riser (2 x8 and 1 x16 slots) Component identification...
  • Page 98 Item Description GPU cable connector x8 PCIe slot x16 PCIe slot x8 PCIe slot Two-slot GPU riser Item Description GPU cable connector x16 PCIe slot x16 PCIe slot Two-slot x8 riser (tertiary) Component identification...
  • Page 99 Item Description x8 PCIe slot x8 PCIe slot x8 riser (tertiary) Item Description x8 PCIe slot x8 Slimline NVMe connector Dual Slimline riser (tertiary) Item Description x8 Slimline NVMe connector x8 Slimline NVMe connector Component identification...

  • Page 100: Cabling

    Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 101: Hpe 12G Sas Expander Card Cabling

    Cable Description System board HPE Smart Storage battery Orange Processor mezzanine tray HPE Smart Storage Blue battery HPE 12G SAS expander card cabling 24 SFF backplanes (Group C SAS cables) 18 SFF backplanes (Group C SAS cables) HPE 12G SAS expander card cabling...
  • Page 102 16 SFF backplanes (Group C SAS cables) Cabling...

  • Page 103: Eight-Bay Sff Hdd Drive Cage Cabling

    Eight-bay SFF HDD drive cage cabling To cable the drive to the HPE 12G SAS Expander, see "HPE 12G SAS expander card cabling on page 101." Drive box 1 cabling Connected to the Primary PCIe riser board Eight-bay SFF HDD drive cage cabling...
  • Page 104 Connected to the secondary PCIe riser board Connected to the tertiary PCIe riser board Cabling...
  • Page 105 Connected to the system board (SATA ports 1 and 2) Connected to the HPE P816i-a Smart Array controller Cabling...
  • Page 106 Connected to the HPE P408i-a Smart Array controller Drive box 2 cabling Connected to the primary PCIe riser board Cabling...
  • Page 107 Connected to the secondary PCIe riser board Connected to the tertiary PCIe riser board Cabling...
  • Page 108 Connected to the system board (SATA ports 1 and 2) Connected to the Smart Array controller Cabling...
  • Page 109 Drive box 3 cabling Connected to the Primary PCIe riser board Connected to the secondary PCIe riser board Cabling...
  • Page 110 Connected to the system board (SATA ports 1 and 2) Connected to an HPE Smart Array controller Cabling...

  • Page 111: Eight-Bay Nvme Ssd Drive Cage Cabling

    Eight-bay NVMe SSD drive cage cabling Drive box 2 connected to the quad slimline riser installed in the primary PCIe riser cage Drive box 2 connected to the quad slimline riser installed in the secondary PCIe riser cage Eight-bay NVMe SSD drive cage cabling...

  • Page 112: Two-Bay Nvme/Six-Bay Sff Hdd Drive Cage Cabling

    Drive box 2 connected to the 4-port NVMe mezzanine card Two-bay NVMe/Six-bay SFF HDD drive cage cabling To cable the drive to the HPE 12G SAS Expander, see "HPE 12G SAS expander card cabling on page 101." Quad slimline riser installed in the primary PCIe riser cage Two-bay NVMe/Six-bay SFF HDD drive cage cabling...
  • Page 113 Quad slimline riser installed in the secondary PCIe riser cage Tertiary riser Cabling...

  • Page 114: Universal Media Bay Cabling

    Drive boxes 1–3 connected to the 4-port NVMe mezzanine card Universal media bay cabling Box 1 Universal media bay with optional optical drive cable (blue) Universal media bay cabling...

  • Page 115: Two-Bay Sff Hdd Drive Cage Cabling

    Two-bay SFF HDD drive cage cabling To cable the drive to the HPE 12G SAS Expander, see "HPE 12G SAS expander card cabling on page 101." Two-bay SFF HDD drive cage cabling...

  • Page 116: Specifications

    Specifications Environmental specifications Specification Value System Inlet Temperature, Standard Operating — Support Operating 10°C to 35°C (50°F to 95°F) Non-operating -30°C to 60°C (-22°F to 140°F) Relative humidity (non-condensing) — Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity...

  • Page 117: Environmental Specifications

    Environmental specifications Specification Value System Inlet Temperature, Extended Ambient — Operating Support — For approved hardware configurations, the supported system inlet range is extended to be 5°C to 10°C (41°F to 50°F) and 35°C to 40°C (95°F to 104°F) All temperature ratings shown are for sea level with an altitude derating of 1.0 °C per every 175 m (1.8°F per every 574 ft) above 900 m (2953 ft) to a maximum of 3050 m (10,000 ft).

  • Page 118: Hpe 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply

    For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/proliant/powersupply). HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage 100 VAC to 127 VAC 100 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz...

  • Page 119: Hpe 800W Flex Slot Universal Hot Plug Low Halogen Power Supply

    Specification Value Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC Rated input current 4.35 A at 200 VAC 3.62 A at 240 VAC 3.62 A at 240 VDC for China only Maximum rated input power 851 W at 200 VAC 848 W at 240 VAC 848 W at 240 VDC for China only...

  • Page 120: Hpe 800W Flex Slot -48Vdc Hot Plug Low Halogen Power Supply

    Specification Value Rated steady-state power 800 W at 200 VAC to 277 VAC input Maximum peak power 800 W at 200 VAC to 277 VAC input HPE 800W Flex Slot -48VDC Hot Plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage -40 VDC to -72 VDC -48 VDC nominal input...

  • Page 121: Hpe 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply

    CAUTION: This equipment is designed to permit the connection of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment. If this connection is made, all of the following must be met: • This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected.

  • Page 122: Websites

    Websites General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Websites...

  • Page 123: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...

  • Page 124: Customer Self Repair

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.

  • Page 125: Regulatory Information

    HPE Enterprise Servers www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products www.hpe.com/support/Storage-Warranties HPE Networking Products www.hpe.com/support/Networking-Warranties Regulatory information To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical...

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