HP DL560 - ProLiant - 1 GB RAM User Manual
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HP DL560 - ProLiant - 1 GB RAM User Manual

HP DL560 - ProLiant - 1 GB RAM User Manual

Hp proliant dl560 server user guide
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  • Page 1 HP ProLiant DL560 Server User Guide...
  • Page 2 Intel and Xeon are trademarks of Intel Corporation in the U.S. and other countries. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.

  • Page 3: Table Of Contents

    Contents Server Component Identification Front Panel Components........................8 Front Panel LEDs and Buttons......................9 Rear Panel Components ........................11 Rear Panel LEDs and Buttons......................12 System Board Components ........................ 13 NMI Switch ..........................14 Chassis ID Switch........................15 DIMM Slots..........................15 System Maintenance Switch....................
  • Page 4 HP ProLiant DL560 Server User Guide Temperature Requirements..................... 40 Power Requirements....................... 41 Electrical Grounding Requirements..................42 Rack Warnings........................... 42 Installing Hardware Options ......................43 Identifying the Contents of the Server Shipping Carton ..............43 Installing the Server into the Rack ..................... 44 Powering Up and Configuring the Server ..................
  • Page 5 Contents SmartStart Autorun Menu....................... 89 SmartStart Scripting Toolkit....................89 Enterprise Diagnostics LX32 Utility ..................90 ProLiant Essentials Rapid Deployment Pack..................90 Drivers ............................... 90 USB Support ............................91 Redundant ROM Support........................91 Safety and Security Benefits....................92 Access to Redundant ROM Settings..................92 ROMPaq Utility ..........................
  • Page 6 HP ProLiant DL560 Server User Guide Declaration of Conformity for Products Marked with the FCC Logo, United States Only ..... 115 Modifications ........................... 116 Cables............................... 116 Mouse Compliance Statement......................116 Canadian Notice..........................116 European Union Notice........................117 Japanese Notice..........................118 Taiwanese Notice..........................

  • Page 7: Server Component Identification

    Server Component Identification In This Section Front Panel Components ......................8 Front Panel LEDs and Buttons ....................9 Rear Panel Components......................11 Rear Panel LEDs and Buttons ....................12 System Board Components ....................13 System Board LEDs ....................... 17 System LEDs and Internal Health LED Combinations ............19 SCSI Backplane Components....................

  • Page 8: Front Panel Components

    HP ProLiant DL560 Server User Guide Front Panel Components Item Description SCSI hard drive bay 1 (SCSI ID 0) SCSI hard drive bay 2 (SCSI ID 1) Tape drive blank Diskette drive CD-ROM drive in Universal Media Bay...

  • Page 9: Front Panel Leds And Buttons

    Server Component Identification Front Panel LEDs and Buttons...
  • Page 10 HP ProLiant DL560 Server User Guide Item Description Status CD-ROM drive ejector button UID LED button Blue = Activated Flashing = System remotely managed Off = Deactivated Internal health LED Green = Normal Amber = System degraded. Refer to system board LEDs to identify component in degraded state ("System Board LEDs"...

  • Page 11: Rear Panel Components

    Server Component Identification Rear Panel Components Item Description Connector Color Slot 1, 64-bit/133-MHz PCI-X, bus 3 Slot 2, 64-bit/100-MHz PCI-X, bus 6 Slot 3, 64-bit/100-MHz PCI-X, bus 6 NIC 1 RJ-45 connector NIC 2 RJ-45 connector Mouse connector Green Keyboard connector Purple iLO RJ-45 connector USB connectors...

  • Page 12: Rear Panel Leds And Buttons

    HP ProLiant DL560 Server User Guide Rear Panel LEDs and Buttons Item Description LED Color Status RJ-45 activity LED Green On or flashing = Network activity Off = No network activity RJ-45 link LED Green On = Linked to network Off = Not linked to network Power supply LED Green...

  • Page 13: System Board Components

    Server Component Identification System Board Components...

  • Page 14: Nmi Switch

    HP ProLiant DL560 Server User Guide Item Description Item Description DIMM slots (1-6) Processor socket 4 Smart Array 5i Plus System power connector Memory Module PPM slot 4 CD-ROM drive system connector PPM slot 3 Diskette drive system connector PPM slot 2 Power supply signal connector PPM slot 1 (populated) Chassis ID switch...

  • Page 15: Chassis Id Switch

    Server Component Identification Chassis ID Switch The chassis ID switch on the system board is reserved for use by authorized technicians only. Do not modify the switch setting. DIMM Slots DIMM slots are numbered sequentially (1 through 6) and the paired banks are identified by the letters A, B, and C.

  • Page 16: System Maintenance Switch

    HP ProLiant DL560 Server User Guide System Maintenance Switch Position Default Function Reserved Off = System configuration can be changed. On = System configuration is locked. Reserved Off = Booting from diskette is controlled by RBSU. On = Booting from diskette is disabled.

  • Page 17: System Board Leds

    Server Component Identification System Board LEDs...
  • Page 18 HP ProLiant DL560 Server User Guide Item LED Description Status Processor 1 failure Amber = Processor failed Off = Normal Processor 2 failure Amber = Processor failed Off = Normal Processor 3 failure Amber = Processor failed Off = Normal Processor 4 failure Amber = Processor failed Off = Normal...

  • Page 19: System Leds And Internal Health Led Combinations

    Server Component Identification Item LED Description Status PPM 4 failure Amber = PPM failed Off = Normal PPM 3 failure Amber = PPM failed Off = Normal PPM 2 failure Amber = PPM failed Off = Normal PPM 1 failure Amber = PPM failed Off = Normal Fans (1 through 8)
  • Page 20 HP ProLiant DL560 Server User Guide The front panel health LEDs indicate only the current hardware status. In some situations, Insight Manager 7 may report server status differently than the health LEDs because the software tracks more system attributes.
  • Page 21 Server Component Identification System LED and Internal Health Status Color LED Color Processor failure, • Processor in socket X has failed. socket X (Amber) • Processor in socket X failed over to the offline spare. • Processor X is not installed in the socket. •...

  • Page 22: Scsi Backplane Components

    HP ProLiant DL560 Server User Guide System LED and Internal Health Status Color LED Color Online spare memory Amber Bank X failed over to the online spare memory bank. (Amber) SCSI Backplane Components Item Description SCSI connector SCSI power connector...

  • Page 23: Hot-Plug Scsi Hard Drive Leds

    Server Component Identification Hot-Plug SCSI Hard Drive LEDs Item LED Description Status Activity status On = Drive activity Flashing = High activity on the drive or drive is being configured as part of an array. Off = No drive activity Online status On = Drive is part of an array and is currently working.

  • Page 24: Hot-Plug Scsi Hard Drive Led Combinations

    HP ProLiant DL560 Server User Guide Hot-Plug SCSI Hard Drive LED Combinations Activity Online Fault Means Do not remove the drive. Removing a drive during this process causes data loss. The drive is being accessed and is not configured as part of an array. Flashing Do not remove the drive.

  • Page 25: Pci Riser Cage Led

    Server Component Identification PCI Riser Cage LED Status On = system power connected Off = system power disconnected CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. Remote Management Connector The 30-pin remote management connector, located on the PCI riser cage, is used to cable the Remote Insight Lights-Out Edition II option.

  • Page 26: Hot-Plug Fans

    HP ProLiant DL560 Server User Guide Hot-Plug Fans...

  • Page 27: Hot-Plug Fan Led

    Server Component Identification Item Description Fan Zone Fan 1 Processor Fan 2 Processor Fan 3 Processor Fan 4 Processor Fan 5 Processor Fan 6 Processor Fan 7 Processor Fan 8 Processor Fan 9 Power supply Fan 10 Power supply NOTE: For information on fan redundancy, refer to "Redundant Hot-Plug Fan Option (on page 68)."...
  • Page 28 HP ProLiant DL560 Server User Guide Status Green = Operating normally Amber = Failed Off = No power...

  • Page 29: Server Operations

    Server Operations In This Section Powering Up the Server......................29 Powering Down the Server..................... 29 Extending the Server from the Rack..................30 Removing the Access Panel ....................32 Installing the Access Panel ..................... 32 Removing the PCI Riser Cage....................32 Installing the PCI Riser Cage ....................

  • Page 30: Extending The Server From The Rack

    HP ProLiant DL560 Server User Guide 4. Press the Power On/Standby button to place the server in standby mode (2). When the server activates standby power mode, the system power LED changes to amber. 5. If the server is installed in a rack, locate the server by identifying the illuminated rear UID LED button.
  • Page 31 Server Operations WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.

  • Page 32: Removing The Access Panel

    HP ProLiant DL560 Server User Guide Removing the Access Panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods without the access panel.

  • Page 33: Installing The Pci Riser Cage

    Server Operations 5. Remove the PCI riser cage. Installing the PCI Riser Cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. 1.

  • Page 34: Removing The Power Module

    HP ProLiant DL560 Server User Guide 2. Tighten the thumbscrews to secure the PCI riser cage: a. Lift the thumbscrew knobs (1). b. Turn the thumbscrews clockwise while pressing down, until tightened (2). c. Turn the thumbscrews counterclockwise to lower thumbscrew knobs (3). Removing the Power Module 1.
  • Page 35 Server Operations 2. Disconnect internal power cables. 3. Remove power module.

  • Page 36: Installing The Power Module

    HP ProLiant DL560 Server User Guide Installing the Power Module 1. Install the power module. 2. Connect internal power cables ("Internal Power Cabling" on page 80).

  • Page 37: Server Setup

    Server Setup In This Section Optional Installation Services....................37 Rack Planning Resources ....................... 38 Optimum Environment ......................39 Rack Warnings ........................42 Installing Hardware Options ....................43 Identifying the Contents of the Server Shipping Carton............43 Installing the Server into the Rack ..................44 Powering Up and Configuring the Server ................

  • Page 38: Rack Planning Resources

    HP ProLiant DL560 Server User Guide For a list of operating systems, supported by the server, refer to the HP website (ftp://ftp.compaq.com/pub/products/servers/os-support-matrix-310.pdf). Rack Planning Resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. A summary of the content of each resource follows: •...

  • Page 39: Optimum Environment

    Server Setup Optimum Environment When installing the server in a rack, select a location that meets the environmental standards described in this section. Space and Airflow Requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: •...

  • Page 40: Temperature Requirements

    HP ProLiant DL560 Server User Guide CAUTION: When using a Compaq branded 7000 Series rack, you must install the high airflow rack door insert [P/N 327281-B21 (42U) or P/N 157847-B21 (22U)] to provide proper front-to-back airflow and cooling. CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment: •...

  • Page 41: Power Requirements

    Server Setup Power Requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment).

  • Page 42: Electrical Grounding Requirements

    HP ProLiant DL560 Server User Guide Electrical Grounding Requirements The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any local and regional building codes.

  • Page 43: Installing Hardware Options

    Server Setup WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: • At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and may become unstable when being moved on its casters.

  • Page 44: Installing The Server Into The Rack

    HP ProLiant DL560 Server User Guide • Options to be installed Item Description Server rails Left and right standard rack rail assemblies Cable management arm Rack template Installing the Server into the Rack Follow the steps in this section if you are installing the server into a rack with square holes.
  • Page 45 Server Setup WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately secured to the top and bottom of the building structure. 1. Mark the rack. CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack.
  • Page 46 HP ProLiant DL560 Server User Guide NOTE: Rack components are removed for clarity. 2. Secure each server rail to the server. 3. Secure each standard rack rail to the rack. 4. Extend the slides from the standard rack rails, and then slide the server rails into the slides.
  • Page 47 Server Setup WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before sliding the server rails into the rack rails. CAUTION: Be sure to keep the server parallel to the floor when sliding the server rails into the rack rails.
  • Page 48 HP ProLiant DL560 Server User Guide WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers. 6. Secure the server to the rack.
  • Page 49 Server Setup 7. Secure the cable management arm bracket to the server. NOTE: Cable management arm is removed for clarity. 8. Secure the cable management bracket to the rail. 9. Connect peripheral devices to the server.
  • Page 50 HP ProLiant DL560 Server User Guide WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. IMPORTANT: If the Remote Insight Lights-Out Edition II (RILOE II) board is installed in the server, be sure that you attach the video cable to the video connector on the rear of the RILOE II board.
  • Page 51 Server Setup Item Description Connector Color Slot 1, 64-bit/133-MHz PCI-X, bus 3 Slot 2, 64-bit/100-MHz PCI-X, bus 6 Slot 3, 64-bit/100-MHz PCI-X, bus 6 NIC 1 RJ-45 connector NIC 2 RJ-45 connector Mouse connector Green Keyboard connector Purple iLO RJ-45 connector USB connectors Black Serial connector...

  • Page 52: Powering Up And Configuring The Server

    HP ProLiant DL560 Server User Guide 12. Secure cables to the cable management arm. 13. Connect the power cord to the power source. Powering Up and Configuring the Server To power up the server, press the Power On/Standby button. While the server boots, RBSU and the ORCA utility are automatically configured to prepare the server for operating system installation.

  • Page 53: Installing The Operating System

    Server Setup Installing the Operating System To operate properly, the server must have a supported operating system. For the latest information on supported operating systems, refer to the HP website (ftp://ftp.compaq.com/pub/products/servers/os-support-matrix-310.pdf). Two methods are available to install an operating system on the server: •...

  • Page 55: Hardware Options Installation

    Hardware Options Installation In This Section Processor Option ........................55 Memory Options........................59 Hot-Plug SCSI Hard Drive Options ..................62 Hot-Plug Tape Drive Option ....................65 Battery-Backed Write Cache Enabler Option................. 66 Redundant Hot-Plug Fan Option .................... 68 Redundant Hot-Plug AC Power Supply Option ..............73 Expansion Board Options.......................
  • Page 56 HP ProLiant DL560 Server User Guide The server uses Processor Power Modules (PPMs) as DC-to-DC converters to provide the proper power to each processor. Each PPM must be installed in the slot adjacent to its processor. CAUTION: To prevent thermal instability and damage to the server, do not separate the processor from the heatsink.
  • Page 57 Hardware Options Installation 4. Lift the removable media tray. 5. Open the processor locking lever. CAUTION: Failure to open the processor locking lever all the way prevents the processor from seating during installation, leading to hardware damage. 6. Install the processor/heatsink and close the processor locking lever.
  • Page 58 HP ProLiant DL560 Server User Guide CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to align the processor pins with the corresponding holes in the socket. CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to completely close the processor locking lever.

  • Page 59: Memory Options

    Hardware Options Installation NOTE: The appearance of compatible PPMs may vary. 9. Lower the removable media tray. IMPORTANT: If upgrading processor speed, update the system ROM before installing the processor. Memory Options You can expand server memory by installing PC2100 Registered DDR SDRAM DIMMs.

  • Page 60: Online Spare Memory Configuration

    HP ProLiant DL560 Server User Guide Refer to "DIMM Slots (on page 15)" for DIMM slot locations and bank assignments. Online Spare Memory Configuration In the online spare configuration, the ROM automatically configures the last populated bank as the spare memory. If only banks A and B are populated, bank B is the spare bank.

  • Page 61: Installing Dimms

    Hardware Options Installation • Upgrade memory by installing DIMM pairs into banks in sequential bank order, starting with bank B. For online spare memory support, you must also observe additional guidelines ("Online Spare Memory Configuration" on page 60). Installing DIMMs 1.

  • Page 62: Hot-Plug Scsi Hard Drive Options

    HP ProLiant DL560 Server User Guide Hot-Plug SCSI Hard Drive Options When adding SCSI hard drives to the server, observe the following general guidelines: • A maximum of two SCSI devices can be added. • The system automatically sets all SCSI IDs. •...

  • Page 63: Removing A Hard Drive Blank

    Hardware Options Installation Removing a Hard Drive Blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Removing a Hot-Plug SCSI Hard Drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 64: Installing A Hot-Plug Scsi Hard Drive

    HP ProLiant DL560 Server User Guide Installing a Hot-Plug SCSI Hard Drive 1. Remove the existing hard drive blank or hard drive from the drive bay ("Removing a Hard Drive Blank" on page 63, "Removing a Hot-Plug SCSI Hard Drive" on page 63). 2.

  • Page 65: Hot-Plug Tape Drive Option

    Hardware Options Installation Hot-Plug Tape Drive Option 1. Remove the existing hard drive blank or hard drive from the upper-left drive bay ("Removing a Hard Drive Blank" on page 63, "Removing a Hot-Plug SCSI Hard Drive" on page 63). 2. Remove the tape drive blank. a.

  • Page 66: Battery-Backed Write Cache Enabler Option

    HP ProLiant DL560 Server User Guide Battery-Backed Write Cache Enabler Option The Battery-Backed Write Cache Enabler, also known as the battery module, provides transportable data protection, increases overall controller performance, and maintains any cached data for up to 72 hours. The NiMH batteries in the battery module are continuously recharged through a trickle-charging process whenever the system power is on.
  • Page 67 Hardware Options Installation 3. Remove the access panel ("Removing the Access Panel" on page 32). 4. Remove the PCI riser cage ("Removing the PCI Riser Cage" on page 32). 5. Remove the battery module bracket. 6. Connect the 14.0-cm (5.5-in) cable and install the battery module into the bracket.

  • Page 68: Redundant Hot-Plug Fan Option

    HP ProLiant DL560 Server User Guide 7. Install the battery module assembly and connect the cable to the memory module. 8. Install the PCI riser cage ("Installing the PCI Riser Cage" on page 33). 9. Install the access panel ("Installing the Access Panel" on page 32). 10.
  • Page 69 Hardware Options Installation − The BIOS suspends the server for 5 minutes if a cautionary temperature level is detected. If the cautionary temperature level is still detected after 5 minutes, the BIOS performs an orderly shutdown and then restarts. This process repeats until the cautionary temperature level is no longer detected.

  • Page 70: Installation Requirements

    HP ProLiant DL560 Server User Guide Installation Requirements WARNING: To reduce the risk of electric shock, personal injury, and damage to the equipment: • Do not attempt to service any parts of the equipment other than those specified in the following procedure. Any other activities may require that you shut down the server and remove the power cord.
  • Page 71 Hardware Options Installation 3. Lift the removable media tray. 4. Install a fan. 5. Be sure that the fan LED is green. 6. Repeat steps 5 and 6 until all fans are installed.
  • Page 72 HP ProLiant DL560 Server User Guide 7. Lower the removable media tray. 8. Install the access panel ("Installing the Access Panel" on page 32). 9. Be sure that the front panel internal health LED is green ("Front Panel LEDs and Buttons" on page 9).

  • Page 73: Redundant Hot-Plug Ac Power Supply Option

    Hardware Options Installation Redundant Hot-Plug AC Power Supply Option CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 1. Unlock the hinge on the cable management arm and swing the arm away from the server.
  • Page 74 HP ProLiant DL560 Server User Guide 3. Remove the protective cover from the connector pins on the power supply. WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed.

  • Page 75: Expansion Board Options

    Hardware Options Installation NOTE: If using the power cord anchor, be sure to leave enough slack in the power cord so that the redundant power supply can be removed without disconnecting the power cord from the primary power supply. 7. Lock the cable management arm into the operating position. 8.
  • Page 76 HP ProLiant DL560 Server User Guide CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. 5. Remove the expansion slot cover. 6.
  • Page 77 Hardware Options Installation 7. Install the expansion board and lock the PCI retaining clip. 8. Install the PCI riser cage ("Installing the PCI Riser Cage" on page 33). 9. Connect any required internal or external cables to the expansion board. Refer to the documentation that ships with the expansion board.

  • Page 79: Server Cabling

    Server Cabling In This Section Power Button and Drive Cabling.................... 79 Internal Power Cabling......................80 RILOE II Cabling ........................80 This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms).

  • Page 80: Internal Power Cabling

    HP ProLiant DL560 Server User Guide Item Description SCSI cable Power button cable Diskette drive cable CD-ROM drive cable Internal Power Cabling Item Description SCSI power cable System power cable Power supply signal cable RILOE II Cabling The 30-pin Remote Insight cable ships with the RILOE II cable kit. For more information, refer to the Remote Insight Lights-Out Edition II User Guide on the Documentation CD.
  • Page 81 Server Cabling...

  • Page 83: Server Configuration And Utilities

    Server Configuration and Utilities In This Section ROM-Based Setup Utility ...................... 83 System Maintenance Menu ....................86 Integrated Lights-Out Technology ..................87 iLO ROM-Based Setup Utility ....................87 SmartStart Software........................ 88 ProLiant Essentials Rapid Deployment Pack ................. 90 Drivers ............................ 90 USB Support...........................

  • Page 84: Using Rbsu

    HP ProLiant DL560 Server User Guide For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the white paper on the HP website (ftp://ftp.compaq.com/pub/products/servers/management/rbsu-whitepaper.pdf). Using RBSU The first time you power up the server, the system prompts you to enter RBSU, select an operating system, and select a language.

  • Page 85: Boot Options

    Server Configuration and Utilities NOTE: The server may not support all of the following examples. Drives Installed Drives Used RAID Level RAID 0 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6 None NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the array.

  • Page 86: Configuring Online Spare Memory

    HP ProLiant DL560 Server User Guide Configuring Online Spare Memory To configure online spare memory: 1. Install the required DIMMs ("Memory Options" on page 59). 2. Access RBSU by pressing the F9 key during powerup when the prompt is displayed in the lower right corner of the screen. 3.

  • Page 87: Integrated Lights-Out Technology

    Server Configuration and Utilities • The ROM-Based Diagnostic Utility provides a preboot method for quickly checking the validity of the three major sub-systems of the server (memory, CPU, and boot disk) needed to boot an operating system. For more information on the System Maintenance Menu, refer to the HP ROM- Based Setup Utility User Guide on the Documentation CD.

  • Page 88: Smartstart Software

    HP ProLiant DL560 Server User Guide 2. Press the F8 key when prompted during POST. The iLO RBSU runs. 3. Enter a valid iLO user ID and password with the appropriate iLO privileges (Administer User Accounts, Configure iLO Settings). Default account information is located on the iLO Default Network Settings tag.

  • Page 89: Smartstart Autorun Menu

    Server Configuration and Utilities • Install the latest optimized drivers. • Create and copy standard server configuration scripts using the Scripting Toolkit and Configuration Replication Utility. • Test server hardware using the new Enterprise Diagnostics LX32 Utility. • Update the latest system or option ROM using the ROM Update Utility. •...

  • Page 90: Enterprise Diagnostics Lx32 Utility

    HP ProLiant DL560 Server User Guide Enterprise Diagnostics LX32 Utility The Enterprise Diagnostics LX32 Utility displays information about the server hardware and tests the system to be sure that it is operating properly. You can access the Enterprise Diagnostics LX32 Utility from the SmartStart CD or from the HP website (http://www.hp.com/servers/manage).

  • Page 91: Usb Support

    Server Configuration and Utilities For more information on drivers, refer to the Servers Troubleshooting Guide on the Documentation CD. USB Support HP provides both standard USB support and legacy USB support. Standard support is provided by the operating system through the appropriate USB device drivers.

  • Page 92: Safety And Security Benefits

    HP ProLiant DL560 Server User Guide Safety and Security Benefits When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM.

  • Page 93: Rompaq Utility

    Server Configuration and Utilities When the server boots, the system identifies whether the current ROM bank is corrupt. If a corrupt ROM is detected, the system boots from the backup ROM and alerts you through POST or IML that the ROM bank is corrupt. If both the current and backup versions of the ROM are corrupt, the server automatically enters ROMPaq disaster recovery mode ("ROMPaq Disaster Recovery"...

  • Page 94: Option Rom Configuration For Arrays

    HP ProLiant DL560 Server User Guide • Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each target server To download the tool and for more information, refer to the HP website (http://www.compaq.com/support/files/server/us/webdoc/rom/RemoteROMUser- 001.pdf).

  • Page 95: Management Agents

    Server Configuration and Utilities ASR-2 increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the Insight Manager 7 console notifies you by sending a message to a designated pager number that ASR-2 has restarted the system.

  • Page 96: Survey Utility

    HP ProLiant DL560 Server User Guide Survey Utility Survey Utility gathers critical hardware and software information on servers running Microsoft Windows NT, Novell NetWare, SCO OpenServer, or SCO UnixWare operating systems. IMPORTANT: This utility supports operating systems that may not be supported by the server.
  • Page 97 Server Configuration and Utilities For more information, refer to the Servers Troubleshooting Guide on the Documentation CD, or the Management CD in the ProLiant Essentials Foundation Pack.

  • Page 99: Server Specific Troubleshooting

    Server Specific Troubleshooting In This Section Minimum Hardware Configuration ..................99 Server Error Messages......................100 When the Server Does Not Boot ..................100 Diagnostic Steps ........................102 Problems After Initial Boot ....................106 ROMPaq Disaster Recovery....................108 Other Information Resources....................109 Minimum Hardware Configuration Be sure that the server meets the requirements for a minimum hardware configuration.

  • Page 100: Server Error Messages

    HP ProLiant DL560 Server User Guide Server Error Messages The following POST error messages are new to some ProLiant servers. For a complete listing of error messages, refer to the Servers Troubleshooting Guide on the Documentation CD. Error Code Audible Possible Problem Possible Action Beeps...
  • Page 101 Server Specific Troubleshooting − Check the status using the power supply LEDs on the rear panel ("Rear Panel LEDs and Buttons" on page 12). − Refer to the Servers Troubleshooting Guide for details on checking power supply operation. 4. If the system does not complete POST or start loading an operating system, refer to the Servers Troubleshooting Guide for information on general loose connections.

  • Page 102: Diagnostic Steps

    HP ProLiant DL560 Server User Guide The operating system loads to complete the boot process. If the server completes POST and attempts to load the operating system, refer to "Problems After Initial Boot (on page 106)." Diagnostic Steps If the server does not power up, or powers up but does not complete POST, answer the questions in the following table to determine appropriate actions based on the symptoms observed.

  • Page 103: Is The System Power Led Amber

    Server Specific Troubleshooting Is the System Power LED Amber? Answer Possible Reasons Possible Solutions The server is not connected to AC Be sure that the power cord is connected to the power or no AC power is available. power supply. The power supply may not be Be sure that the power supply is undamaged and inserted properly, it may have a...

  • Page 104: Is The System Power Led Green

    HP ProLiant DL560 Server User Guide Is the System Power LED Green? Answer Possible Reasons Possible Solutions Power On/Standby button has not been Firmly press the Power On/Standby button. pressed firmly. Be sure that the power supply is undamaged The power supply may not be inserted and is fully seated.

  • Page 105: Is The Internal Health Led Green

    Server Specific Troubleshooting Is the Internal Health LED Green? Answer Possible Reasons Possible Solutions No, it is A processor or DIMM is in pre-failure Use amber failure LEDs to identify: amber condition. • Missing components One memory bank is valid, but another bank •...

  • Page 106: Is The Monitor Displaying Information

    HP ProLiant DL560 Server User Guide Is the Monitor Displaying Information? Answer Possible Reasons Possible Solutions The monitor may not have power. Be sure that the monitor power cord is plugged in and that the monitor power switch has been Video may not be connected pressed.

  • Page 107: System Cannot Load Smartstart

    Server Specific Troubleshooting System Cannot Load SmartStart Possible Cause Possible Solution A SmartStart requirement is Check the SmartStart Release Notes provided not met. in the SmartStart Online Reference Information on the SmartStart CD. A CD-ROM drive cable is not Be sure the CD-ROM drive cables are connected to CD-ROM drive.

  • Page 108: Smartstart Cannot Load Operating System

    HP ProLiant DL560 Server User Guide SmartStart Cannot Load Operating System Possible Cause Possible Solution Required operating system Follow these steps: step was missed. Note at which phase the operating system failed. 2. Remove any loaded operating system. 3. Refer to the operating system documentation.

  • Page 109: Other Information Resources

    Server Specific Troubleshooting 3. Insert the ROMPaq diskette. 4. Power up the server ("Powering Up the Server" on page 29). a. The server generates one long beep and two short beeps to indicate that you are in disaster recovery mode. If the diskette is not in place, the system continues to beep until a valid ROMPaq diskette is inserted.
  • Page 110 HP ProLiant DL560 Server User Guide For information on warranties and service and support upgrades (CarePaq services), refer to the HP website (http://www.hp.com/support).

  • Page 111: Battery Replacement

    Battery Replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 112 HP ProLiant DL560 Server User Guide 5. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or authorized service provider.

  • Page 113: Regulatory Compliance Notices

    Regulatory Compliance Notices In This Section Regulatory Compliance Identification Numbers ..............113 Federal Communications Commission Notice ..............114 Declaration of Conformity for Products Marked with the FCC Logo, United States Only . 115 Modifications........................116 Cables ........................... 116 Mouse Compliance Statement ..................... 116 Canadian Notice ........................

  • Page 114: Federal Communications Commission Notice

    HP ProLiant DL560 Server User Guide Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.

  • Page 115: Class B Equipment

    (2) this device must accept any interference received, including interference that may cause undesired operation. For questions regarding this product, contact us by mail or telephone: • Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 •...

  • Page 116: Modifications

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 117: European Union Notice

    Regulatory Compliance Notices Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

  • Page 118: Japanese Notice

    HP ProLiant DL560 Server User Guide Japanese Notice Taiwanese Notice...

  • Page 119: Laser Device Notices

    Regulatory Compliance Notices Laser Device Notices All HP systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product. The product does not emit hazardous light;...

  • Page 120: Laser Product Label

    HP ProLiant DL560 Server User Guide Laser Product Label The following label or equivalent is located on the surface of the laser product. This label indicates that the product is classified as a Class 1 laser product. Laser Information Feature Description Laser type Semiconductor GaAIAs...

  • Page 121: Battery Replacement Notice

    Regulatory Compliance Notices Battery Replacement Notice WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: •...

  • Page 123: Electrostatic Discharge

    Electrostatic Discharge In This Section Preventing Electrostatic Discharge..................123 Grounding Methods to Prevent Electrostatic Discharge............124 Preventing Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static- sensitive devices.

  • Page 124: Grounding Methods To Prevent Electrostatic Discharge

    HP ProLiant DL560 Server User Guide Grounding Methods to Prevent Electrostatic Discharge Several methods are used for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis.

  • Page 125: Server Specifications

    Server Specifications In This Section Server Dimensions and Weight .................... 125 Power Specifications ......................125 Environmental Specifications ....................126 Server Dimensions and Weight Parameter Value Height 8.59 cm (3.38 in) Depth 65.45 cm (25.75 in) Width 44.45 cm (17.50 in) Weight (maximum) 27.22 kg (60 lb) Weight (no drives installed)

  • Page 126: Environmental Specifications

    HP ProLiant DL560 Server User Guide Environmental Specifications Temperature range Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 70°C (-40°F to 158°F) Maximum wet bulb 28°C (82.4°F) temperature NOTE: All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft to 10,000 ft) is applicable.

  • Page 127: Technical Support

    Technical Support In This Section Related Documents....................... 127 Telephone Numbers......................127 Related Documents For related documentation, refer to the Documentation CD. Telephone Numbers For the name of the nearest HP authorized reseller: • In the United States, call 1-800-345-1518. • In Canada, call 1-800-263-5868.
  • Page 128 HP ProLiant DL560 Server User Guide • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level...

  • Page 129: Acronyms And Abbreviations

    Acronyms and Abbreviations ABEND abnormal end Automatic Server Recovery double data rate DIMM dual inline memory module error checking and correcting International Electrotechnical Commission Integrated Lights-Out...
  • Page 130 HP ProLiant DL560 Server User Guide Integrated Management Log NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association network interface controller non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCI-X peripheral component interconnect extended...
  • Page 131 Acronyms and Abbreviations power distribution unit POST Power-On Self-Test Processor Power Module preboot execution environment RBSU ROM-Based Setup Utility RILOE II Remote Insight Lights-Out Edition II SDRAM synchronous dynamic RAM SNMP simple network management protocol TMRA Recommended ambient operating temperature...
  • Page 132 HP ProLiant DL560 Server User Guide unit identification...

  • Page 133: Index

    crash dump analysis 14 Index DC-to-DC converter 55 deployment software 90 diagnostic steps 102 diagnostic tools 83, 89, 90, 93, 94, 96 access panel 32 diagnostics utility 90 additional information 109, 127 dimensions, server 125 Advanced ECC support 59 DIMM slot LEDs 17, 19 Advanced Memory Protection 59 DIMM slots 13, 15 airflow requirements 39...
  • Page 134 HP ProLiant DL560 Server User Guide front panel buttons 9 front panel components 8 laser devices 119 front panel LEDs 9 LEDs 7 grounding methods 124 Management Agents 95 grounding requirements 42 media tray 55, 70 memory 59, 60, 61, 99 memory dump 14 memory slot LEDs 17, 19 hard drive blanks 63...
  • Page 135 Index PCI slots 11 rear panel buttons 12 PCI-X boards 11, 75 rear panel connectors 11 peripheral board interlock LED 17, 19 rear panel LEDs 12 power button cabling 79 redundant ROM 91 power connectors, external 11 registering the server 53 power connectors, internal 13 regulatory compliance notices 113 power cord anchor 44...
  • Page 136 HP ProLiant DL560 Server User Guide system board battery 111, 121 system board components 13 system board LEDs 17 system configuration settings 16 System Maintenance Menu 86 system maintenance switch 13, 16 system power LED 9, 103, 104 Taiwanese notice 118 tape drives 8, 65 technical support 127 telco racks 44...

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